Net Media SC50, SC51, SCE1, SCE2 Troubleshooting Manual

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Troubleshooting Tips
In-Wall and Interior/Exterior Mounted Cameras
This table covers the NetMedia SC50, SC51, SCE1, and SCE2 Cameras
Symptom Description Recommended Action
Camera does not work.
Gray, hazy, fuzzy, or blurry picture.
Difficulty inserting Lens into Decora plate (In-Wall Models)
1. The Camera requires proper power and signal connections.
2. Sufficient power must reach Camera location. Each Black & White camera requires 12V DC, 300mA. Each Color camera requires 12V DC, 100mA.
3. Camera is out of focus. 3. Turn lens clockwise or counterclockwise until picture is focused.
4. Lens is designed to fit tightly into Decora plate. Care must be taken to prevent the Decora plate from cracking.
1. Disconnect and reconnect power supply. Make sure all other connections are secure.
2. Long cable runs will diminish power. Either use a larger power supply that gives each Camera sufficient voltage, or place power supply closer to Camera so that a shorter cable run can be used.
4. Place Decora plate on flat surface. Use both hands to center lens and press all corners down simultaneously. Repeat until all four corners are snapped into place.
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Board Level Cameras
This table covers the NetMedia BL01 and BL02 Board Level Cameras
Symptom Description Recommended Action
Camera does not work.
Gray, hazy, fuzzy, or blurry picture.
No Video. 5. Video connector must be grounded. 5. Use the Black Common Ground Wire (-) to ground the Video connector.
1. The CAModulator requires proper power and signal connections.
2. All connectors must be grounded.
3. Sufficient power must reach Camera location. Each BL01 requires 12V DC, 300mA. Each BL02 requires 12V DC, 100mA.
4. Camera is out of focus. 4. Turn lens clockwise or counterclockwise until picture is focused.
1. Disconnect and reconnect power supply. Make sure that +12V and Ground wires are not reversed. Make sure all other connections are secure.
2. Make sure all connectors are grounded.
3. Long cable runs will diminish power. Either use a larger power supply that gives each Camera sufficient voltage, or place power supply closer to Camera so that a shorter cable run can be used.
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NetMedia, Inc. 10940 N. Stallard Place, Tucson, Arizona 85737 (520) 544-4567 Fax: (520) 544-0800
Camera_Troubleshoot.doc Rev 0008A
mailto:sales@netmedia.com http://www.netmedia.com
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