NetLink 7000, 7020 Enhanced, 7020 Basic, 7030 User Manual
Draft 3 PN 72-1301-00
NetLink 7000 Series
Wireless Telephone and Accessories
SpectraLink Corporation
2
NetLink 7020 Basic Wireless Telephone
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PQRS
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8
TUV
Volume Up
START
FCN
Microphone
LINE
Keypad
END
Headset
Jack
Softkeys
Nav keys
Left/Up
Right/Down
Volume Down
NetLink 7000 Serues Wireless Telephone and Accessories User Guide
3
NetLink 7020 Enhanced Wireless Telephone
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Push-to-talk
SpectraLink Corporation
4
Trademark Information
SpectraLink
The SpectraLink logo
LinkPlus
Link
NetLink
Are trademarks and registered trademarks of SpectraLink Corporation.
All other trademarks used herein are the property of their respective owners.
Copyright © 2006 SpectraLink Corporation.
All rights reserved
Information in this document is subject to change without notice and does not represent
a commitment on the part of SpectraLink Corporation. The software described in this
document is furnished under a license and/or copyright and may only be used with the
terms of SpectraLink’s software license agreement as found in this manual or at
http://www.spectralink.com/consumer/resources/software_updates.jsp.
The software may be used only in accordance with the terms of the agreement. No part
of this manual, or the software described herein, may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including photocopying and recording,
for any purpose except for the sole intent to operate the product or without the express
written permission of SpectraLink Corporation.
For regulatory information, please see NetLink Wireless Telephone Regulatory Guide
(72-1303-00).
Registered Model Numbers
This document covers registered handset model: 702X/703X
Registered charger models: PCS1850
Registered Battery Pack models: PBP0850, PBP1300, PBP1850
SpectraLink Corporation
5755 Central Avenue
Boulder, CO 80301
303 440 5330
800 676 5465
www.spectralink.com
Please email questions or comments about this document to feedback@spectralink.com.
NetLink 7000 Serues Wireless Telephone and Accessories User Guide
5
Introduction
Your NetLink 7020/7030 Wireless Telephone is a state-ofthe-art communication device that utilizes radio wave technology to send and receive voice transmissions. It is
designed to operate like a cell phone. However, the handset
utilizes the private telephone system installed in your facility
and will not operate outside the area covered by this system.
About This Guide
This guide is meant to provide general information about
your handset. Contact your phone system administrator for
additional information on how your handset functions
within your telephone system. This guide includes information about:
• The Handset
•Getting Started
• Advanced Features
• Handset Accessories
•Handset Administration
SpectraLink Corporation
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Table of Contents
The Handset ............................................................... 8
Modes of Operation ..............................................................10
Menu Navigation ...................................................................11
Handset Displays ...................................................................12
Status Bar Indicators .............................................................17
Softkey Labels ........................................................................19
Feature Menu .........................................................................22
One Touch Dialing or Speed-dial .......................................22
Phonebook .............................................................................23
Predial ......................................................................................23
Profiles .....................................................................................23
Redial .......................................................................................24
Speakerphone .........................................................................25
Battery Packs ..........................................................................25
About Push-to-talk ................................................................26
Getting Started ........................................................ 32
Charging Your Handset ........................................................33
Basic Handset Operation Summary ..................................33
Redial .......................................................................................38
Phonebook .............................................................................38
Speed-dial ................................................................................41
Indications of Low Battery ..................................................43
Removing and Inserting Battery Packs ..............................44
PTT Operation Summary .....................................................44
Advanced Features ................................................... 47
Text Messaging (OAI) Navigation ......................................49
Advanced Feature Activation ..............................................49
NetLink 7000 Series Wireless Telephone and Accessories User Guide
7
The Standby Menu ................................................................49
Lock Keys ...............................................................................52
User Profiles ...........................................................................53
Phone Settings ........................................................................68
Menu Grid ..............................................................................80
Advanced Telephony Features ............................................82
Handset Accessories ................................................ 84
About Chargers ......................................................................85
Single Charger ........................................................................89
Dual Charger ..........................................................................90
Quad Charger .........................................................................92
Headsets ..................................................................................93
Carrying Options ...................................................................93
Handset Administration ............................................ 95
FAQs .......................................................................................96
Specifications ..........................................................................97
About Safe Use of Wireless Telephones ...........................98
Care of Your Handset .........................................................101
Notice ....................................................................................104
SpectraLink Corporation
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The Handset
The Handset
Modes of Operation ..............................................................10
Menu Navigation ....................................................................11
Shortcut Keys ..................................................................12
Handset Displays ....................................................................12
Standby Mode Display ......................................................12
Calling Display ...................................................................13
Active Mode Display ........................................................13
Pre-dial Display ..................................................................14
Feature Menu Display .......................................................15
Push-to-talk (PTT) Mode Display ..................................16
Standby Menu Mode Display ..........................................16
Status Bar Indicators ..............................................................17
Softkey Labels .........................................................................19
Feature Menu ..........................................................................22
One Touch Dialing or Speed-dial ........................................22
Phonebook ..............................................................................23
Predial ......................................................................................23
Profiles .....................................................................................23
Redial ........................................................................................24
Speakerphone ..........................................................................25
Battery Packs ...........................................................................25
Important Note About Battery Packs .............................26
About Push-to-talk ................................................................26
Interaction with Profiles ....................................................27
Priority channel ...................................................................27
Call period ............................................................................27
Selecting a channel .............................................................28
Initiating a call .....................................................................29
NetLink 7000 Series Wireless Telephone and Accessories User Guide
9
The Handset
Transmitting ........................................................................ 29
Receiving ............................................................................. 30
Change PTT volume ......................................................... 30
Muting a PTT call .............................................................. 30
Incoming PBX call during a PTT call ............................. 31
Making a PBX call during a PTT call .............................. 31
Incoming PTT call during a PBX call ............................. 31
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The Handset
Modes of Operation
Your handset has five modes of operation:
The handset uses different amounts of power and bandwidth in different modes of operation. Bandwidth is provided by access points located throughout your facility.
Mode Description
Standby The handset is on-hook and idle.
Active The handset is in a call, a call is
coming in, or a call is being dialed.
Standby menu User preferences are being accessed
in the standby menu. In this mode
the handset is on, but will not
receive calls.
Application Custom OAI
a
applications may be
programmed for your facility. This
mode is activated through the
FCN
menu.
a
Open Application Interface (OAI) is an advanced telephony feature that allows the NetLink 7020/7030 to utilize
custom messaging applications.
Push-to-talk (PTT) The Link 7030 Enhanced model
utilizes channels for incoming and
outgoing radio communication.
While PTT is active, the handset is in
PTT mode.
NetLink 7000 Series Wireless Telephone and Accessories User Guide
11
The Handset
Bandwidth availability varies by type of access point. Active
mode uses the most power and bandwidth.
In the NetLink 7030 Enhanced model, PTT outgoing communication uses the same amount of bandwidth as the
active mode. Incoming communication uses about half as
much. If PTT is enabled by the phone system administrator
and in use, standby Battery Pack life is decreased by about
60%.
Conservation of battery life and bandwidth is possible
when you understand the modes and use them appropriately.
For all questions concerning available bandwidth in your
facility, please contact your phone system administrator.
For more information on Battery Pack options, see the Bat-
tery Packs section of this document.
Menu Navigation
The navigation keys just below the softkeys are used to navigate through and select menu options. These are referred
to in this guide as
NavS, NavT, NavW, NavX, and NavOK.
Nav
Nav
Nav
Nav
NavO
K
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The Handset
Shortcut Keys
When available, the shortcut key is displayed on the right
edge of the menu line. Press this key to activate the corresponding selected menu option.
Handset Displays
The top row of the display provides status indicators for
various handset conditions. It is referred to as the status
bar.
The middle lines display information about the handset
identity, user profile, calls in progress, menu options, and
data from PBX.
The bottom row displays softkey labels.
Standby Mode Display
This display shows that there is excellent signal strength, a
voicemail message is available, a text message may be
retrieved, the keypad is locked, the Battery Pack is fully
charged, the extension number assigned to this handset is
555, the date is May 5
th
, the time is 12:19 p.m., the user profile is Loud, and the default PTT channel is 1: General
(Link 7030 Enhanced model only).
Ext. 555
John Doe
05-05- 12:19p
Profile: Loud
1: General
Spkr Phbk Redl Spdl
Locked
NetLink 7000 Series Wireless Telephone and Accessories User Guide
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The Handset
Additional standby mode softkeys are:
Calling Display
This display shows that the handset is in the process of calling the number shown. Once the dial sequence ends, you
will hear ringing in the earpiece.
Active Mode Display
This example shows that the phone is ringing in a PBX call
on line 1 from Jack Black at extension 111. Note that this
display is dependent upon the programming of the PBX in
Spdl Prof Cfg USB
Calling...
Toll free info
8185551212
1
Ext 111
Caller ID: Jack Black
Spkr
SpectraLink Corporation
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The Handset
your facility and your handset may not appear like the above
example.
This example shows that you are in a PBX call on line 1
with Jack Black at extension 111. You are using the speakerphone and the handset is muted.
Pre-dial Display
This example shows that you have dialed 14 digits and the
insertion point indicates that additional digits may be
entered. The Spkr softkey indicates you can start the call via
speakerphone. The
Save softkey indicates that this number
1
Ext 111
Caller ID: Jack Black
Spkr Mute Hold
Muted
9337558885
5512_
Spkr Save Del Cncl
NetLink 7000 Series Wireless Telephone and Accessories User Guide
15
The Handset
may be saved to the phonebook. Del allows you to delete
the entry and Cncl returns you to the standby mode display.
Feature Menu Display
This display is reached by pressing the FCN key while offhook. It displays a list of features that may be activated
while in-call. Available features vary by facility. In the above
example, the line indicator lets you know which line is
active. The up/down icons indicate that there are additional
menu items. The
Cncl softkey will take you back to the
active in-call display.
Transfer
Conference
Redial
Camp-On
Prof Pl Cncl
1
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The Handset
Push-to-talk (PTT) Mode Display
This example shows that you are receiving a call from
extension 3456 on channel 20 which has been named the
Facilities Channel.
Standby Menu Mode Display
This example shows that you are in the Main Menu at the
top level. User Profiles is the selected menu option. The info
line describes that this option will adjust
Ring/Tone settings.
The shortcut key is 2.
Channel 20
Facilities Channel
Receiving....
Ext. 3456
Main Menu
Ring/Tone Settings
Lock Keys
User Profiles
Phone Settings
Prof Pl Exit
2
NetLink 7000 Series Wireless Telephone and Accessories User Guide
17
The Handset
Status Bar Indicators
Indicator Function
The signal-strength icon indicates
the strength of the signal and can
assist the user in determining if the
handset is moving out-of-range.
The voicemail icon is activated when
a new voicemail message is received
if the feature is supported by the
phone emulation.
The battery icon indicates the
amount of charge remaining in the
Battery Pack. When only one level
remains, the Battery Pack needs to
be charged.
The speakerphone icon displays
when the speakerphone is active.
The line indicators are associated
with telephone line status and access.
Up and down arrows are displayed
when the menu has additional
options above or below.
Left or right arrows are displayed
during editing when the cursor may
be moved left or right.
1
SpectraLink Corporation
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The Handset
PBX ring icon. A regular telephone
call is coming in.
OAI ring icon. A call is coming in
from the OAI application.
The push-to-talk ring icon. A PTT
call is coming in.
The priority push-to-talk ring icon.
A call is coming in on the priority
PTT channel. This call will override
any other.
Muted The muted indicator displays after
the
Mute softkey has been pressed. It
indicates that the microphone is not
transmitting sound. Press the Mute
softkey again to unmute the
microphone.
Locked Locked indicates that the keypad is
locked to prevent accidental
activation. Use the
Unlk softkey plus
the # key to unlock it.
Indicator Function
NetLink 7000 Series Wireless Telephone and Accessories User Guide
19
The Handset
Softkey Labels
The bottom row of the handset displays labels associated
with the four softkeys just below it. When a softkey is
active, a label appears to describe its function. Pressing the
softkey will activate the feature. When additional softkeys
are available,
Nav arrows appear to the left and right of the
softkey labels. Press
NavX or W to view the additional
softkey labels.
[No Service
message]
If warning tones are not disabled, an
alarm will sound and a descriptive
message displays when the handset
cannot receive or place calls. You
may be outside of the covered area.
Walk back into the covered area. The
in-service tone indicates service is
re-established.
The download icon indicates that
the handset is downloading code.
This icon only appears while the
handset is running the over-the-air
downloader. It appears to the right
of the Signal Strength icon in the
same location as the Voicemail icon.
Indicator Function
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The Handset
These are some of the softkeys you will see.
Label Description Action
Back Go back Returns to the previous
menu display.
CAPS
caps
Change case Toggles to allow a change
in case when entering
alphabetical text.
Clr Clear Deletes the entry.
Cncl Cancel Returns to the previous
menu display without
saving any data that might
have been entered.
Del Delete Deletes the character to
the left of the cursor.
Dial Dial number Dials the number just
entered in the
phonebook.
Edit Edit Opens an editing window
so you can change
information about an
entry in the phonebook.
Exit Exit Exits out of the menus.
Hold Hold Places a call on hold.
Cfg Configure Opens the standby menu.
NetLink 7000 Series Wireless Telephone and Accessories User Guide
21
The Handset
Mute Mute Toggles to mute/unmute
the microphone.
No Negative reply Press to reply No to a
displayed question.
Phbk Phonebook Opens the phonebook.
Play Play Plays the selected ring
tone.
Prof Profile Opens the Profile menu.
Redl Redial Displays a list of the last
10 numbers dialed.
Save Save Saves the current entry to
the phonebook
Set Set From the speed-dial
assignment display, opens
the phonebook listing for
assigning a phonebook
entry to a speed-dial key.
Spdl Speed-dial Opens the list of speed-
dial numbers.
Spkr Speakerphone Toggles speakerphone
function.
Label Description Action
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The Handset
Feature Menu
While off-hook press the FCN key to display the menu of
advanced telephony features available in your facility. The
features may be activated by pressing the corresponding
shortcut key or by using the
Nav keys to highlight the
option and pressing NavOK.
One Touch Dialing or Speed-dial
The NetLink 7000 Series Wireless Telephone can assign up
to 10 speed-dial keys from numbers entered into the
phonebook.
Open the speed-dial list by pressing the
Spdl softkey from
standby mode. If programmed, the first item on this list is
the system-wide speed-dial number set by the phone system
administrator. It is specially marked with as asterisk (*) as
the first character in its name. It is usually reserved for
emergency situations.
Unlk Unlock keys Press
Unlk, then the # key
to unlock a locked
keypad.
View View Displays information
about an entry in the
phonebook or redial list.
Yes Positive reply Press to reply Yes to a
displayed question.
Label Description Action
NetLink 7000 Series Wireless Telephone and Accessories User Guide
23
The Handset
See the speed-dial section in Getting Started for detailed
information about using speed-dial keys.
To make a speed-dial call, press and hold the corresponding
key for one (1) second. The system one touch dialing key
must be pressed for three (3) seconds. The handset will display the name and number for one (1) second before the
call is dialed. You may press
END during this second to ter-
minate the call.
Phonebook
The phonebook in your NetLink 7000 Series Wireless Telephone can store up to 20 user-defined numbers. Open the
phonebook by pressing the
Phbk softkey from the standby
mode or by pressing the Save softkey during predial. You
may enter, delete, or edit a phonebook entry, open the
speed-dial list or start a call from the phonebook.
See the phonebook section in Getting Started for detailed
information about using the phonebook.
Predial
Predial is automatically activated when you begin pressing
numbers on the keypad while in standby mode. Up to 256
numbers may be pressed. The call is then placed by pressing
the
START key, NavOK, or the Spkr softkey. Press Save to
add the dialed number to the phonebook before placing the
call.
Profiles
Your handset ring behavior is established by five User Profiles: Silent, Vibrate, Loud, Soft, and Custom. The currently
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The Handset
active user profile is shown on the standby display. The ring
behavior can be easily changed when the handset is in
standby mode by pressing the
Prof softkey and selecting a
new profile from the list
The currently active user profile is Loud, indicated by
the asterisk (*) on its left. Use NavS and NavT to
scroll through the profile options. Press NavOK to set a
new profile and exit to the standby display.
See User Profiles in the standby menu to customize your profiles.
Redial
The Redl softkey is available in the standby mode. When
pressed, a list of the last 10 outgoing called will be displayed. Use the Nav keys to highlight the number and press
START to dial the number.
You may save any of these numbers to the phonebook by
pressing the
Save softkey. You may also view any entry
already saved in the phonebook by pressing the View softkey.
See the Redial section in Getting Started for detailed information about using redial.
User Profiles
Current Profile
Silent
Vibrate
Loud
Soft
Prof P Cncl
3
*
NetLink 7000 Series Wireless Telephone and Accessories User Guide
25
The Handset
Speakerphone
Your phone system administrator can enable or disable the
speakerphone mode. If the speakerphone is enabled, it is
activated by pressing the Spkr softkey. Press the Spkr softkey again to end speakerphone mode. The audio then transfers to the handset earpiece. When speakerphone mode is
disabled,
Spkr will not appear as a softkey label.
Battery Packs
The handset will need to have its Battery Pack recharged
periodically. Three Battery Pack types are available:
The Battery Pack icon on the status row indicates the
charge amount remaining. Additionally the handset will
sound warning tones and display the Battery Low message
when there is less than two minutes of talk time remaining.
A melody will play when the handset is powered on for the
first time after being fully charged, unless this feature has
been disabled. Each Battery Pack type has a different melody.
See your phone system administrator if you have questions
about the type of Battery Pack you have been issued.
Type Talk Time Standby Time
Standard 4 hours 80 hours
Extended 6 hours 120 hours
Ultra-Extended 8 hours 160 hours
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The Handset
Important Note About Battery Packs
• Only use SpectraLink Battery Packs with NetLink
7020/7030 Wireless Telephones.
• Do not dip the Battery Pack in water or throw into fire.
• Do not throw away the Battery Pack with your domes-
tic waste. Please recycle appropriately.
• It is normal for the Battery Pack to become warm
when charging.
• Never use non-SpectraLink charging units as they
could damage the Battery Pack.
About Push-to-talk
The PTT feature allows NetLink 7030 Enhanced Wireless
Telephones to operate in a group broadcast mode in addition to the standard PBX telephone operation. The group
broadcast mode allows the phones to behave like walkietalkies, where a single phone can transmit to multiple listeners.
PTT is enabled by the phone system administrator and set
up by the user in the standby menus. See Setting User Preferences for complete information about setting up PTT. If
the phone system administrator has disabled PTT, the PTT
options will not appear in the standby menus.
Note
The type of Battery Pack is printed on the
label. Remove the Battery Pack and view the
label to determine the type of Battery Pack
you have been issued.
NetLink 7000 Series Wireless Telephone and Accessories User Guide
27
The Handset
NetLink Wireless Telephones support twenty-four multicast channels, with the currently subscribed channels to
saved in memory on the handset.
A PTT channel may be selected and a call initiated by pressing the
Talk button located on the right side of the handset.
All handsets that have subscribed to that channel will hear
the transmission.
PTT dialogue is interrupted when you answer a PBX call.
When the PBX call is ended, PTT dialogue resumes if the
call is still active.
Interaction with Profiles
PTT is disabled by default in the Silent and Vibrate user
profiles. When PTT is disabled, PTT calls cannot be
received or transmitted.
Priority channel
If configured, the priority channel (25) can be used to call
all PTT subscribers. It does not guarantee delivery of the
message, but will interrupt existing PTT conversations. If a
receiving handset is in another application (such as a PBX
call or an OAI application), the handset will ring in-ear to
indicate the priority call. Unlike a normal PTT call, which
rings only once, the priority call will ring every five seconds
for a total of four rings, unless the PTT call terminates
sooner.
Call period
The NetLink 7000 Series Wireless Telephone in PTT mode
operates like a two-way radio. A push-to-talk call period
SpectraLink Corporation
28
The Handset
begins with the first transmission and ends when there has
been no two-way radio traffic on the channel for ten seconds.
The PTT mode controls the keypad during a PTT call
period. Therefore it is not possible to use the keypad for
any other function such as accessing the standby menus or
an OAI application, unless the PTT call is terminated.
However, it is possible to easily place a PBX call.
The handset plays a start tone sequence when receiving a
call and at the beginning of each transmit. At the end of
each transmit or receive, an end tone sequence will play. A
different tone sequence plays to inform you of a priority
channel call.
Selecting a channel
If PTT is enabled and the phone is in standby mode, the
current transmit channel is displayed on the screen on the
bottom line above the softkey display. The channel’s name
will be displayed, unless a name has not been assigned.
If you wish to transmit on a different channel, press and
release the
Talk button. A menu of available channels will
appear. The default channel will be at the top of the list.
The last channel used (which may also be the default channel) will be second on the list. The priority channel, if configured, will be third. The remaining items will be the rest of
the available channels listed in sequential order. Use the
NavT button to highlight the channel you wish to use.
NetLink 7000 Series Wireless Telephone and Accessories User Guide
29
The Handset
Once you have highlighted the desired channel, press and
hold the Talk button to initiate the call. To abort the call
and return to Standby mode, press the
End key.
Initiating a call
To start a PTT call on the default channel, press and hold
the
Talk button. Wait briefly to activate the mode before
talking. You may begin talking when the display shows
Transmitting.
Transmitting
Once a call has been initiated, hold the handset two inches
from your mouth and talk into the microphone while continuing to hold down the
Talk button. Release the Talk but-
ton to end the transmission.
At the end of a transmission, the handset enters the waiting
state where it monitors the channel for up to ten seconds
and displays
Waiting and the channel name and/or number.
If you press the Talk button to transmit while in this state,
the handset automatically transmits on the currently active
channel. If no other transmission occurs within ten seconds
the handset reverts to standby mode.
Note that while in an active PTT session, or in a waiting
state, conversations from other channels will be ignored. To
transmit on another channel, press the
END key to exit the
current conversation; then briefly press the
Talk button to
display and select another channel.
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The Handset
Receiving
Upon receiving a PTT transmission, the handset plays the
“receiving alert” tones and enters the receive state.
In this state the handset receives all conversations on the
selected channels. The handset ignores the
Talk button
while in the receive state. The screen shows the current
active channel, the caller ID information of the current
transmitter, and a PTT call icon.
A transmission on the priority channel will override the current PTT conversation. The priority channel then becomes
the current channel.
If you press the
END key while in the receive state, the hand-
set exits the current conversation and returns to standby
mode.
Change PTT volume
Volume levels for tones and speaker audio can be configured in the standby menu for PTT.
If you want to change the volume level while in a PTT call,
use the volume buttons on the side of the handset to raise
or lower PTT volume.
Muting a PTT call
To mute a current call, press the Mute softkey. This brings
up a Mute Two-Way Radio? prompt. Press the Yes or No
softkey. Use the
UnMt softkey to unmute the PTT call.
Mute only affects the current PTT call. Mute does not allow
the user to use the handset’s keypad for anything else,
including an OAI application.
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