Page 1
User
Manual
i-Player
Digital TV Receiver
Page 2
YOUR SAFETY IS IMPORTANT TO US
PLEASE READ THIS PAGE FIRST
. Do not try to open iPlayer, as there is a risk of electrical shock.
. Install iPlayer on a firm and flat surface.
. Allow a minimum of 1 cm around each side of iPlayer for proper cooling.
. Only use the cables supplied with iPlayer.
. iPlayer shall not be exposed to dripping or splashing and no objects filled with liquids,
such as vases, shall be placed close to it.
. Do not place naked flame sources, such as lit candles near iPlayer.
. Keep iPlayer away from domestic heating equipment, direct sunlight or humidity.
. Always disconnect iPlayer from the wall socket before cleaning it. Use a soft cloth and a
mild solution of washing-up liquid to clean the casing.
. Do not insert objects in openings and connectors of iPlayer.
. You can use an external surge protection device to protect iPlayer from thunderstorm.
A 3-amp fuse is fitted in iPlayer three-pin mains plug. If replacement is needed, always use
a 3-amp rated fuse approved by ASTA or BSI to BS1362. Check for the BSI mark on the
body of the fuse.
If the fitted plug has a removable fuse cover you must ensure that it is reffited when the
fuse is replaced. If you lose the fuse cover the plug must not be used until a replacement
cover is obtained.
If the fitted plug is replaced, the fuse should be taken out and the cut-off plug disposed
of safely. There is danger of severe electrical shock if the cut off plug is inserted into any
13amp socket.
If a new plug is to be fitted please observe the wiring code as shown below. If in any doubt
please consult a qualified electrician.
How to replace the fuse:
Lift out the removable fuse compartment with a screwdriver and replace the fuse, then
refit securely into the mains plug.
IMPORTANT: The wires in the mains lead of this appliance are coloured in accordance with
the following code: blue = neutral, brown = live
As the colours of the wires in the mains lead of this appliance may not correspond to the
markings identifying the terminals in your plug, proceed as follows:
1. The blue wire must be connected to the terminal marked 'N' or coloured black.
2. The brown wire must be connected to the terminal marked 'L' or coloured red.
Important note: Under no circumstances should either of these wires be connected to the
Earth terminal of the three pin plug, marked with the letter 'E' or the earth symbol.
If you encounter problems using iPlayer, you should never try to repair iPlayer by
yourselves, please follow the instructions listed in the troubleshooting section of the
manual.
This product is for use in the United Kingdom
Hazardous
voltage
Hazardous
voltage
TNV-3
SELV
WE NETGEM SA, DECLARE UNDER OUR SOLE RESPONSIBILITY THAT
THE PRODUCT iPLAYER IS IN CONFORMITY WITH THE PROVISIONS OF
THE FOLLOWING COUNCIL DIRECTIVES:
• Europe: 89/336/EEC, 73/23/EEC, 93/68/EEC.
Page 3
CONTENTS
INSTALL iPLAYER . . . . . . . . . . . . . . . . . . . . . . . . 3
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . 5
1- LED indications . . . . . . . . . . . . . . . . . . . . . .5
2- Using the Remote Control . . . . . . . . . . . . . . . .6
3- Using the optional Wireless Keyboard . . . . . . .8
SETTING UP iPLAYER . . . . . . . . . . . . . . . . . . . . . 10
ON-SCREEN MENUS & INFORMATION . . . . . . . . . . 11
ACCESS TO DIGITAL SERVICES . . . . . . . . . . . . . . . 12
1- Digital Television and Digital Radios . . . . . . . .12
2- Digital Text . . . . . . . . . . . . . . . . . . . . . . . . .12
3- What’s On Guide . . . . . . . . . . . . . . . . . . . . .12
ACCESS TO INTERACTIVE SERVICES . . . . . . . . . . . 13
1- Interactive Menu . . . . . . . . . . . . . . . . . . . . .13
2- Online interactive TV Portals . . . . . . . . . . . .13
3- Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
4- Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
MY PLAYER SERVICES . . . . . . . . . . . . . . . . . . . . 15
1- Preferences . . . . . . . . . . . . . . . . . . . . . . . .15
a. TV settings
b. Internet access and Mailbox setting
c. Parental control
2- Get More . . . . . . . . . . . . . . . . . . . . . . . . . .16
a. Wireless Keyboard
b. Digital accessories
c. Software Upgrades
3- My Files . . . . . . . . . . . . . . . . . . . . . . . . . . .17
4- Your Opinion . . . . . . . . . . . . . . . . . . . . . . . .17
a. Send us your comments
b. Recommend iPlayer to a friend
c. Users Forum
5- Help Services . . . . . . . . . . . . . . . . . . . . . . .17
a. Diagnostics
b. Frequently Asked Questions (FAQs)
c. Customer Service and Hot Line
CONNECT DIGITAL USB ACCESSORIES . . . . . . . . . .18
CONNECT OTHER DEVICES TO iPLAYER . . . . . . . . .19
1- Connect a VCR . . . . . . . . . . . . . . . . . . . . . .19
2- Connect a DVD or a Satellite set-top box . . . .20
3- Connect a Hi-Fi system or a Home Cinema . . .21
FREQUENTLY ASKED QUESTIONS (FAQS) . . . . . . . .22
TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . .24
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Thank you for choosing iPlayer
for your new television service
iPlayer is the first of a family of smart television devices.
A simple installation will immediately give you access to new digital
television and radio services.
You will discover the full potential of iPlayer with the Wireless Internet
Keyboard. The Wireless Internet Keyboard is the 21st century remote
control. It will give you instant access to a growing range of interactive
services, from checking email, to entertainment or information services
accessible through online interactive TV.
Seat back, relax and enjoy a smarter television
Get help on screen :
Besides the information you can find in this User Manual, you will be
able to display additional help on the TV screen by pressing on your
Remote Control or on your Wireless Keyboard.
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INSTALL iPLAYER
} Please check the contents:
iPlayer
Aerial lead
Phone cable + adaptor Mains power cable
Remote control + batteries
TV SCART lead
Wireless Keyboard + batteries
(optional)
iPlayer is built using recyclable
material. Please observe the local
regulations regarding the disposal
of packaging materials, exhausted
batteries and old equipment.
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INSTALL iPLAYER
Connect the power cable to the main supply
220-240 V AC
50-60Hz
1
Connect the SCART lead to your television
2
Connect your aerial lead to the antenna connector
3
ANTENNA
Connect the phone cable + adaptor to your phone line
4
You can now switch iPlayer on.
EXTEND YOUR WARRANTY TO UP TO 3 YEARS
BY CONNECTING THE TELEPHONE
By keeping iPlayer connected to the telephone line (even if you don’t
use interactive services), you benefit from a free software
maintenance service. Effectively, approximately once a month,
iPlayer will automatically place a call at night and check for software
corrections and enhancements.
THIS SERVICE IS ABSOLUTELY FREE,
THE TELEPHONE CALL IS A TOLL-FREE NUMBER
If a new software update is available, you will be informed on the TV
screen, and you can then decide to perform the upgrade when you
choose to do so. Software upgrade is free, with the exception of
connection time, charged at your Internet service rate.
Because software updates increase the life time of iPlayer, you
benefit from a free automatic warranty extension. After the standard
one-year warranty, the warranty is extended month to month by
keeping your iPlayer connected to your telephone line.
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GETTING STARTED
1- LED indications:
OFF
Use the switch at the
back to power on
STAND-BY
Use to enter
stand-by mode or to
wake-up iPlayer
iPlayer
status lights
red
POWERING ON
Takes around 10
secondes
ON
When the green light
stops blinking, iPlayer
is ready to operate
CONNECTED
Press
to disconnect
green
red
blinks
green
red
red green yellow
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GETTING STARTED
2- Using the Remote Control:
Before using your Remote Control, make sure the batteries are
correctly installed.
• To test your Remote Control, press any key and check if the red light
is blinking on the front cover of iPlayer
0-9
Selects a channel number
C (CANCEL)
Cancels current action or
closes menus and pop-ups
V+ / V-
Changes the volume level
UP, DOWN, LEFT, RIGHT, OK
• Moves the highlight on menus and
interactive screens
• Press OK at centre to confirm
PREVIOUS / NEXT
Goes to the previous or the next screen or
channel
TEXT
Launch Digital Text service
(when available)
MUTE
Switches the sound on/off
POWER
• Switches iPlayer from standby
• Hangs-up the phone when connected
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GETTING STARTED
(press a key once or more times
until the desired character appears)
Displays/hides the Channel List
0-9 abc...
Writes text
LIST
RED, GREEN, YELLOW, BLUE
Performs the action associated to the
corresponding colour
as indicated on the screen
P+ / P-
Changes channel up and down
on screen and in PiP
INFO
Displays/hides information and interactions
related to the current screen (when available)
PIP (PICTURE-IN-PICTURE)
Displays/hides a small TV window
on interactive screens or freezes
live television when watching TV
Displays the Interactive Menu
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MENU
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GETTING STARTED
One-click access to News, Sports,
Gaming, Dining, Kids, Money...
Coloured
action keys
3- Using the optional Wireless Keyboard:
Before using your optional Wireless Keyboard, make sure the batteries
are correctly installed.
• To test your Wireless Keyboard, press any key and check if the red
light is blinking on the front cover of iPlayer
Access to the
Interactive Menu
Cancel
Disconnect
iPlayer On/Off
Information
and options
Sound controls
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GETTING STARTED
The Wireless Internet Keyboard is the best way to enjoy interactive
services (TV Portals, Email, Web) and to take advantage of additional
useful shortcuts.
To get your Wireless Keyboard, visit www.mynew.tv
or go to the Interactive Menu, select
MY PLAYER, GET MORE then WIRELESS KEYBOARD
One-click access to Web,
Email and My Player services
Access to TV Channels
Access to the
Channel List
Changes channels
in PiP
PiP On/Off
(Picture-in-picture)
Navigation keys
Page up / Page down
Access to
blue functions
Previous screen/
Next screen
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SETTING UP iPLAYER
Once iPlayer is correctly connected, switch it on and follow the onscreen instructions.
After a quick tour explaining how to use the Remote Control, the
Setup process will:
} Scan all the Digital Services (TV Channels, Radios and Digital
Text) available in your area
} Check if a newer iPlayer software version is available for you.
Please connect iPlayer to the phone line even if you want to use a
broadband connection later
} Setup your Internet connection . From there you will be able to
configure how iPlayer will connect to the Internet using one of the
three proposed methods:
_ with your existing Internet Service Provider (ISP) access
package
_ with your existing broadband connection
_ or with iPlayer default modem connection
} Setup your mailboxes using your existing email addresses or using
iPlayer free email addresses
After the Setup process iPlayer is ready!
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ON-SCREEN MENUS & INFORMATION
iPlayer displays useful menus, information and available interactions
related to the current digital or interactive service screen.
} On-screen menus, popups and windows:
Channel Number Channel List
PiP (Picture-in-picture)
PiP
Volume
Bar
iPlayer
Status
Bar
Status bar
On-screen Menus, popus and windows
_ Channel List: Displays all available TV channels and radios. Use
the navigation keys to choose your channel and press to select
_ PiP (Picture-in-picture): Displays/hides a small TV windows while
using interactive services. Use to change programmes in PiP.
You can also press to freeze live television
The connection
icon appears
when iPlayer is
connected and
is animated
when data are
transfered
} Information and interactions:
More Info
Bar
Info
Bar
On-screen information & interactions
• Use the coloured keys on your Wireless Keyboard or on your
Remote Control to select the desired interaction
When watching digital services you can:
• Press to launch digital Text service* (Info Bar must be
closed)
Press once
to display the
Info Bar and
twice to display
the More Info
Bar.
Press again to
close
• Use to switch between the Now and Next programme
information and to display information* related to other
channels*.
Press to change channel
* When available
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ACCESS TO DIGITAL SERVICES
iPlayer gives you access to all digital services (Television, Radios and
digital Text) available in your area and a What’s On guide displaying the
current and following programmes of the different services.
Digital services are displayed in the Channel List in 2 different colours:
} BLUE for television and Text services
} YELLOW for radios and audio services
1- Digital television and digital radios:
To access to digital television and radio channels, you can either:
• Press to open the Channel List and select your desired channel
• Enter the channel number directly with your Remote Control
• Navigate through the channels with
2- Digital Text:
When available, digital Text may be presented as a channel that you
can select like above but it may also be added to a TV programme by
broadcasters. In this case, digital Text is accessed by pressing on
your Remote Control.
3- What’s On Guide:
What’s On guide displays information about the current and the
following programmes (Now & Next) for every digital service when
available.
• What’s On guide can be accessed from the Channel List or by pressing
“0” on your Remote Control or your Wireless Keyboard, or selected
from the Interactive Menu
• Use the navigation keys to highlight the desired digital service and
switch between Now & Next programme information
PiP
What’s On Guide
} VCR TIMERS: Use this service to program your iPlayer to switch on
and off automatically when your VCR is programmed to record digital
channels. This function does not program your VCR.
} REMINDERS: Use this service to set up an alarm on a coming
programme (NEXT). The reminder will inform you 2 minutes before
the programme starts.
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ACCESS TO INTERACTIVE SERVICES
iPlayer gives you access to advanced interactive services on your TV,
including checking your emails and staying connected to your favourite
Internet services. All services are accessible via a portal called the
Interactive Menu.
1- Interactive Menu:
The Interactive Menu is the entry point to all interactive TV services.
• To launch the Interactive Menu, press on your Wireless
Keyboard or on your Remote Control
2- Online Interactive TV Portals:
Online Interactive TV Portals are another convenient way to access the
proposed interactive services.
• Just select the key on your Wireless Keyboard more closely related
to the service category you are looking for: News & Weather,
Sports, Movies, Music, Kids & Teens, Gaming...
These services are offered by major Internet content and services
providers. Come to check regularly for new additions and updates.
3- Email:
iPlayer lets you send and receive emails on your television with iPlayer
free email addresses or with your existing email addresses.
(Refer to Manage My Mailboxes in My Player Services to learn how to
create and edit your mailboxes).
• To launch the Email application, select EMAIL from the Interactive
Menu or press the Email key on your Wireless Keyboard
} Mailbox selection screen:
• Select the address you want to use to send and receive emails
} Inbox screen:
Inbox screen
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ACCESS TO INTERACTIVE SERVICES
From the Inbox screen, you can:
• Select a message to read it
• Select GET NEW MAILS to refresh your inbox
} Write a new mail screen:
• Select WRITE A NEW MAIL to compose and to send an email
• To attach a still image from a connected Web cam to an email, press
the Yellow button while writing an new mail
} Address book:
• Select ADDRESS BOOK to create and edit a recipients directory
4- Web:
iPlayer lets you surf the Web on your television.
• To launch the Web application, select WEB from the Interactive
Menu or press the Web key on your Wireless Keyboard
} Web search:
• Enter a Web address (URL) in the SURF TO field to go directly to the
desired Web site
• Enter one or several keywords in the SEARCH field to get a list of
Web sites related to your keyword(s)
} Web Favourites:
• Select WEB FAVOURITES to store and manage your list of frequently
accessed sites
} Web@tv Report Service:
Web@tv Report is a service that lets you inform us that the Web site you
are visiting is not displaying correctly on your television.
iPlayer enables you to surf to any Web destination without restriction.
As Web sites are normally designed for PC displays, you may notice some
Web sites do not display properly (sometimes not at all) on TV.
By informing us about problems you find on the Web sites that you visit
regularly, we may improve gradually your experience on TV.
• To access the Web@tv Report Service, press while surfing the
Web, then press the RED button. You will be directed to an
automatic email that will be sent to us
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MY PLAYER SERVICES
MY PLAYER is a set of services that gives you access to iPlayer
preferences and settings. From there you will be able for example to
configure, personalise and upgrade iPlayer but also to get information
about compatible USB accessories or to communicate with other users
and with the Customer Service.
• To access to My Player services, select MY PLAYER from the
Interactive Menu or press the My Player key on your Wireless
Keyboard
1- Preferences:
a. TV settings
} VCR Timer: Use this service to program your iPlayer to switch on and
off automatically when your VCR is programmed to record digital
channels. This feature does not program your VCR
} Channel tuning: Scan the digital services available in your area
} Favourite Channels : Organise your Channel List
} Languages : Select your default audio and subtitles language
} Audio & Video: Set up audio and video format and output
} Auto-Start Digital Text Application : Enable/disable the automatic
launch of digital Text service associated with TV channels. (Enabled
by default)
b. Internet access and Mailbox settings:
} Manage My Mailboxes: Create or edit up to 10 mailboxes using:
_ Your exisiting email addresses: iPlayer lets you configure mailboxes
with addresses you already use with your PC for example. This feature
may depend on your external email Provider capabilities and services.
• To create a mailbox using one of your existing email address,
you will need to enter your email account details available
from your email Provider (email address, user login, password
and POP3 server name)
_ iPlayer free email addresses (example: john.smith@mailbox.tv)
• Follow the on-screen instructions to create iPlayer free email
addresses
} Setup Your Internet Connection: Configure how iPlayer connects to
the Internet. Choose one of the three proposed methods:
_ Using your own Internet Service Provider (ISP) connection package.
This feature may depend on your ISP capabilities and services. You can
set up to 2 personal Internet connections:
• To set up a connection using an existing ISP connection
package, you will need to enter your account details available
from your ISP (Access phone number, user login, password and
SMTP server name)
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MY PLAYER SERVICES
_ Using your existing broadband connection (ADSL or Cable) by
connecting iPlayer via Ethernet to your home network.
• You need an optional USB/Ethernet adaptor for this. Refer to
Digital USB Accessories of this User Manual for details.
_ Using iPlayer default modem connection
} Modem Configuration : Set up your dial-up mode
c. Parental Control:
Your iPlayer lets you lock the access to selected digital services, Web
surfing, Email, TV Portals or My Player settings menu, with a 4-digit PIN
code. When accessing a locked screen, the PIN code is asked before
making the screen available. The screen is then made available until
iPlayer goes to stand-by mode or is switched off.
• The PIN code is needed to lock or unlock channels and services
• The default 4-digit PIN code is set to “0000”
• If this PIN code does not work, if you forgot your PIN code or if
someone else changed it, use the backup PIN code “35832417”. You
will then be asked to choose a new PIN code
2- Get More:
a. Wireless Keyboard:
The Wireless Internet Keyboard is the best way to enjoy interactive
services (TV Portals, Email, Web) and to take advantage of additional
useful shortcuts. Visit this service to know how to get yours.
b. Digital USB Accessories:
Visit this service to get a complete list of all compatible digital USB
accessories like USB/Ethernet adaptors, web cams, printers, storage
devices... Refer to the Connect Digital USB Accessories section of this
User Manual for details on connection and usage.
c. Software Upgrades:
From time to time, Netgem makes newer software versions available to
enhance iPlayer (TV reception, maintenance, new interactive services).
Visit this service to check if a newer version is available and to upgrade
iPlayer.
Important: You will not be informed of the availability of newer
software versions if your iPlayer is disconnected from the telephone
line.
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MY PLAYER SERVICES
3- My Files:
My Files is a service that lets you listen to mp3s songs, view pictures and
play videos available on a storage device such as a disk-on-key or an
external hard drive.
• To access files available on your storage device, go to MY FILES
service and connect your device to the iPlayer USB port
• Once your device has been detected, available files are displayed
on the screen
• Use the navigation keys to select and play your desired file
4- Your Opinion:
a. Send us your comments:
Use this service if you want to send your feedback and opinion directly
to us.
c. Recommend iPlayer to a friend:
Use this service if you want to easily recommend iPlayer to a friend.
Follow the on-screen instructions.
d. Users Forum:
This place is dedicated to the iPlayer community. Visit this service if you
want to share your experience with other iPlayer’s users.
5- Help Services:
a. Diagnostics (TV, connection, USB):
} TV Signal Diagnostics: Check the quality of the TV signal in your area
} Connection Diagnostics: Check your modem or Ethernet connection
} USB Diagnostics: Check the status of connected USB devices.
b. Frequently Asked Questions (FAQ):
Visit this regularly updated service to get answers to users frequently
asked questions. You can also refer to the Frequently Asked Questions
section of this User Manual.
c. Customer Service and Hot Line:
Visit this service to learn how to get help on usage and features with the
Customer Service and the Hot Line.
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CONNECT DIGITAL USB ACCESSORIES
iPlayer is compatible with a wide range of digital USB accessories
making your television a centre point for digital entertainment and
communication.
• To use a digital USB accessory, just connect it to the iPlayer USB
port. iPlayer will detect it and install it automatically
iPlayer USB Port
The available classes of Digital USB Accessories are:
} Network devices:
_ USB/Ethernet Adaptor : Use a supported USB/Ethernet adaptor if
you want to connect iPlayer via Ethernet to your home network in order
to share your existing broadband access.
• Using an Ethernet cable, connect the USB/Ethernet adaptor to
your home network by plugging it into a router, a hub or a wall jack
• Connect the USB/Ethernet adaptor to the iPlayer USB port. iPlayer
will establish the Ethernet connection automatically
• Verify that the LINK indicator of the USB/Ethernet adaptor is lit
} Print devices:
_ Printer: Connect a supported printer if you want to print visited
web pages and emails.
•To print an email or a Web page, connect a supported printer to the
iPlayer USB port, then press and the Yellow button to print
} Storage devices:
_ Disk-on-key and External Hard Drive : Connect an external storage
device if you want to listen to mp3s songs, view pictures and play
videos stored on it
• Refer to My Files service to learn how to access files available on
a storage device and to Technical Specifications to check for
supported formats
} Image Capture accessories
_ Web Cam: Connect a supported Web cam if you want to send still
images with your emails.
• To attach a still image to an email, connect a supported Web cam
to the iPlayer USB port and press the Yellow button while writing a
new mail
* * * * *
New accessories are regularly added. Check the Digital USB Accessories
service or visit www.mynew.tv to get a complete and up-to-date list of
supported accessories.
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CONNECT iPLAYER TO OTHER DEVICES
1- Connect a VCR (Video Cassette Recorder):
} Connect iPlayer to a TV and to a VCR
iPlayer
VCR
Note: you can videotape digital TV as well as analogue TV.
} Connect the aerial lead (loop through)
Note: this setup will allow you to receive analogue programmes
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CONNECT iPLAYER TO OTHER DEVICES
2- Connect a DVD or a Satellite Set-top box:
} Connect iPlayer to a TV with 2 SCARTS, to a VCR and to a DVD
VCR
iPlayer
DVD
} Connect iPlayer to a TV with 1 SCART, to a VCR and to a DVD
iPlayer
VCR
DVD
} Connect iPlayer to a TV with 2 SCARTS, to a VCR, to a DVD
and to a Satellite Set-top box
DVD
VCR
iPlayer
Satellite
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CONNECT iPLAYER TO OTHER DEVICES
3- Connect a Hi-Fi system or a Home Cinema:
} Connect iPlayer to a Hi-Fi system
iPlayer
Hi-fi
} Connect iPlayer to a Home Cinema
iPlayer
Home
Cinema
Note: Digital 5.1 is only available when broadcasted
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FREQUENTLY ASKED QUESTIONS (FAQs)
I have no sound, rolling image or missing colour
Please check that iPlayer is connected to your TV using the SCART lead
provided. SCART lead should be connected between AUX1 SCART on your
TV and TV SCART on iPlayer. Your TV must be set manually in AV mode
if not done automatically.
I have a bad quality of picture and missing channels
. Some TV channels may not be available in your area. For up-to-date
advise on coverage in your area please contact Freeview on
0870 880 9980 or visit the following web site: www.freeview.co.uk
. To receive new or missing channels, you need to re-scan your TV
channels. Refer to Channel Tuning service in this User Manual
. You may also use the TV Diagnostics service of iPlayer to check the
quality of your fixed aerial or portable antenna reception
. For aerial upgrade, you may need to consult an aerial installer.
How much does it cost me to go online?
To go online, iPlayer uses the Internet connection you chose during the
setup process. If you are using your own ISP, you will be charged
according to your ISP Package price. If you are using iPlayer's default
connection, calls are charged at BT local rates.
I can't connect to the Internet
To go online, iPlayer uses the Internet connection you chose during the
setup process:
. If you are using your own ISP, please contact them to check your
connection details and if a prefix is needed. Depending on your
telephone line and on your ISP package, a different prefix may be
needed
. iPlayer's default connection uses a 0845 dial telephone number
accessible from a BT line; If a BT line is not used, please check with your
telephone provider if a prefix is needed to access this number.
Why do I need to connect iPlayer to my telephone line?
A connection is needed if you want to:
. Take advantage of the free automatic Warranty Extension (refer to the
Install iPlayer section of this User Manual for full details)
. Be informed of newer software versions available for iPlayer
. Access to advanced interactive services on your TV, including checking
your emails and staying connected to your favourite Internet services
. Get additional new services
What accessories are supported by iPlayer?
To learn about supported accessories, please refer to the Digital USB
Accessories section of this User Manual or visit www.mynew.tv
How many email addresses are available and what is the rule to
create an email address?
You can setup up to 10 mailboxes using your own existing email
addresses (may depend on your email Provider capabilities and services)
or using iPlayer free email addresses.
. To use your own existing email addresses, you will need to enter your
email account details available from your email Provider (email address,
user login, password and POP3 server name)
. To use iPlayer free email addresses, we recommend you to use the
following model: firstname.lastname@mailbox.tv (lower case only).
Why have the Interactive TV Portals content changed?
Services available in Interactive TV Portals are offered by major Internet
content and services providers. When you go online, iPlayer
automatically refreshes all the new Interactive TV Portals services.
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FREQUENTLY ASKED QUESTIONS (FAQs)
I have trouble accessing a Web site
iPlayer allows you to surf to any Web destination without restriction. As
Web sites are generally designed for PC display, you may notice that
some Web sites don’t display properly (sometimes not at all) on TV.
You can use Web@tv Report service to inform us that the Web site you
are visiting is not displaying correctly on your television.
Refer to Web@tv Report Service section of this User Manual for details.
Can I use an ADSL connection with iPlayer?
Yes, you are able to share your ADSL connection in order to access
interactive TV services without any telephone charge. Refer to Setup
Your Internet Connection section of this User Manual for full information
about broadband access.
Can I securely purchase items on the Internet with iPlayer?
Yes, iPlayer uses the same 128-bit SSL security as used by PCs. This
means that your personal details, such as credit card information, is
encrypted before being used for purchasing anything online.
How can I upgrade iPlayer to a newer software version?
From time to time, Netgem makes newer software versions available to
enhance iPlayer (TV reception, maintenance, new interactive services).
Visit the Software Upgrades section of this User Manual to check for
newer versions and to upgrade iPlayer.
Important: You will not be informed of the availability of a newer
software versions if your iPlayer is disconnected from the telephone
line.
Will I be able to get any future pay TV channels?
iPlayer has a Common Interface slot (DVB-CI) where you will be able to
insert any future pay TV cards from any digital terrestrial broadcaster
using this technology.
I can't connect my VCR, my DVD or my game console
iPlayer includes 2 SCART sockets for maximum flexibility. Your TV set is
connected to the TV SCART of iPlayer. VCRs, DVD players and game
consoles should be connected to the AUX SCART of iPlayer. In standby
mode, iPlayer has full SCART loop through to the TV (including RGB).
I can't record Digital channels
The VCR should be connected to the AUX SCART of iPlayer. You must
select the auxiliary channel on your VCR in order to record digital
channels. Please check your VCR user manual (usually EXT1, AUX or AV
on most VCR).
I have connected my iPlayer to an Hi-Fi system or to a home cinema
and I have no sound.
iPlayer includes 2 audio outputs for maximum flexibility. You can
connect your Hi-Fi system to iPlayer by using the analogue audio line out
(Jack connector) or, you can connect a home cinema to the digital
optical output (SPDIF). Digital 5.1 sound is only available when
broadcasted. Please note that sound on analogue output can be muted
by pressing the mute key on the remote control.
Can I connect my TV to iPlayer RF out to watch Digital TV channels?
iPlayer only provides an RF loop through. It doesn't include RF
modulator, you must use SCART lead to connect iPlayer to your TV.
Where can I buy a Wireless Keyboard or a new Remote Control ?
You can buy a new remote control or wireless keyboard by calling the
following number: 0870 050 0506 (payment will be via credit card only).
Or you can also order them on-line at www.mynew.tv
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TECHNICAL SPECIFICATIONS
DVB-MPEG COMPLIANT
} Video: MPEG2 MP@ML, 1.5 to 15 Mbits/s, 4:3 – 16:9 (letterbox) –
Pan&Scan
} Audio: MPEG1 Layer 1-2, S/P DIF optical output
} Teletext: Digital Teletext via MHEG5
} Subtitle: DVB subtitling
DEMODULATION
} Standard: DVB-T ETSI
} Frequency range: UHF
} Demodulation: COFDM 2K/8K automatic detection
} Automatic recognition of 16QAM and 64QAM
} Channel bandwidth: 8 MHz
INTERACTIVITY
} Enhanced content: HTML 4.01, ECMAScript, DOM1, DOM2 event, CSS2
} Audio: MP3, AU, WAV, AIFF
} Image: GIF, JPEG, PNG
} Video: MPEG1, MPEG2
} Security: PKI software download, secure remote terminal
management
} Network protocols: HTTP 1.1, SSL2 & SSL3, POP3, SMTP
ENHANCED CONNECTIVITY
} PSTN modem: V.90 – 56 kbits/s
} USB: Host device, USB 1.1
CONDITIONAL ACCESS
} Common Interface: DVB-CI (EN50221)
GENERAL DATA
} CE marked
} CTR21 certified modem
} Dimensions: 314x154x44 mm (WxDxH), weight: 0.7Kg
} Supply voltage: 220-240 VAC, 50Hz
} Power consumption: Max 18W, stand-by 5W, typical 8W
} Operating temperature: +5° to +45° C
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TECHNICAL SPECIFICATIONS
CONNECTORS
CONNECTORS:
Rear panel
Mains
cable
On/Off
Power
Phone
Connector
USB
port
AUX
SCART
Side panel
Audio
TV
SCART
Smart Card
Reader
(disabled)
out
TV RF
Aerial
RF
Digital
optical
output
Common Interface* (DVB-CI)
* For payTV channels if available
in the future
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HOT LINE
0870 050 0066
www.mynew.tv
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