Netgear orporated WGU624 User Manual
NETGEAR Wireless Router Setup Manual
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
Version 1.0
August 2004
August 2004
© 2004 by NETGEAR, Inc. All rights reserved. August 2004.
Trademarks
NETGEAR is a trademark of Netgear, Inc.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruct ions, may cause harmf ul interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
EN 55 022 Declaration of Conformance
This is to certify that the Wireless Router is shielded against the generation of radio interference in accordance with the
application of Council Directive 89/336/EEC, Article 4a. Conformity is declared by the application of EN 55 022 Class
B (CISPR 22).
ii
August 2004
Bestätigung des Herstellers/Importeurs
Es wird hiermit bestätigt, daß das Wireless Router gemäß der im BMPT-AmtsblVfg 243/1991 und Vfg 46/1992
aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B. Testsender) kann jedoch
gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung.
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.
Certificate of the Manufacturer/Importer
It is hereby certified that the Wireless Router has been suppressed in accordance with the conditions set out in the
BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in
accordance with the regulations may, however , be subject to certain restricti ons. Please refer to the notes in the operating
instructions.
Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market
and has been granted the right to test the series for compliance with the regulations.
Customer Support
Refer to the Support Information Card that shipped with your Wireless Router.
World Wide Web
NETGEAR maintains a World Wide Web home page that you can access at the universal resource locator (URL)
http://www.netgear.com. A direct connection to the Internet and a Web browser such as Internet Explorer
or Netscape are required.
August 2004
iii
iv
August 2004
Contents
Chapter 1
About This Guide
Audience, Conventions, and Formats ............................................................................1-1
Tips for Printing This Manual ..........................................................................................1-2
Chapter 2
Getting to Know Your NETGEAR Wireless Router
Package Contents ..........................................................................................................2-1
The Front Panel .......................................................................................................2-2
The Rear Panel ........................................................................................................2-3
Chapter 3
Connecting the Router to the Internet
Prepare to Install Your Wireless Router ..........................................................................3-1
First, Connect the Wireless Router to the Internet .........................................................3-1
Now, Set Up a Computer for Wireless Connectivity .......................................................3-6
Troubleshooting Tips ......................................................................................................3-7
Overview of How to Access the Wireless Router ...........................................................3-8
How to Log On to the Wireless Router Afte r
Configuration Settings Have Been Applied ..............................................................3-9
How to Bypass the Configuration Assistant ...........................................................3-10
How to Manually Configure Your Internet Connection ........ ..........................................3-10
Using the Smart Setup Wizard .....................................................................................3-12
NETGEAR Product Registration, Support, and Documentation ...................................3-13
Chapter 4
Optimizing Wireless Connectivity and Security
Observe Performance, Placement, and Range Guidelines .......................... .................. 4-1
Implement Appropriate Wireless Security ......................................................................4-2
Understanding Wireless Settings ...................................................................................4-3
Information to Gather Before Changing Basic Wireless Settings .............................4-6
Default Factory Settings ...........................................................................................4-7
Contents v
July 2004
How to Set Up and Test Basic Wireless Connectivity ..............................................4-7
How to Configure WEP ............................................................................................4-9
How to Configure WPA-PSK Wireless Security ............................................................4-11
How to Restrict Wireless Access by MAC Address ...... ................................................4-11
Chapter 5
Doing Basic Router Housekeeping
Changing the Administrator Password ...........................................................................5-1
Configuration File Management ............... .... ..................................................................5-2
Restoring and Backing Up the Configuration ...........................................................5-2
Erasing the Configuration .........................................................................................5-3
Upgrading the Wireless Router Software .......................................................................5-3
Chapter 6
Troubleshooting Common Problems
Basic Functioning ...........................................................................................................6-1
Power Light Not On ..................................................................................................6-1
Lights Never Turn Off ...............................................................................................6-2
LAN or Internet (WAN) Port Lights Not On ...............................................................6-2
Troubleshooting the Web Configuration Interface ..........................................................6-2
Troubleshooting the ISP Connection ..............................................................................6-3
Troubleshooting a TCP/IP Network Using a Ping Utility .................................................6-5
Testing the LAN Path to Your Router .......................................................................6-5
Testing the Path from Your Computer to a Remote Device .....................................6-6
Restoring the Default Configuration and Password ............... .........................................6-7
Appendix A
Technical Specifications
Glossary
List of Glossary Terms ...................................................................................................G-1
vi Contents
July 2004
Chapter 1
About This Guide
This chapter describes the intended audience, scope, conventions, and formats of this manual.
Audience, Conventions, and Formats
This reference manual assumes that the reader has basic computer and Internet skills. However,
basic computer network, Internet, and firewall technologies tutorial information is provided in the
Appendices and on the Netgear Web site.
This guide uses the following typographical conventions:
Table 1-1. Typographical Conventions
italics Emphasis, books, CDs, URL names
bold User input
SMALL CAPS Screen text, file and server names, extensions, commands, IP addresses
This guide uses the following format to highlight special messages:
Note: This format is used to highlight information of importance or special interest.
This manual is written for NETGEAR wireless routers.
Table 1-2. Manual Publication Details
Product Version Wireless Router
Manual Publication Date August 2004
Note: Product updates are available on the NETGEAR Web site at
http://kbserver.netgear.com.
About This Guide 1
August 2004
NETGEAR Wireless Router Setup Manual
2 About This Guide
August 2004
Chapter 2
Getting to Know Your NETGEAR Wireless Router
NETGEAR wireless routers provide connections for multiple computers to the Internet through an
external broadband access device such as a cable modem or DSL modem that is normally intended
for use by a single computer. This chapter introduces the NETGEAR Wireless Router.
Package Contents
The product package should contain the following items:
• Wireless Router.
•AC power adapter.
• Vertical stands.
• A Category 5 (CAT5) Ethernet cable.
• The Setup CD, including:
— This guide.
— Application Notes and other helpful information.
• Registration, Warranty Card, and Support Information Card.
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the router for repair.
Getting to Know Your NETGEAR Wireless Router 2-1
August 2004
NETGEAR Wireless Router Setup Manual
The Front Panel
The front panel of the wireless router includes these status lights.
0OWER )NTERNET
7IRELESS
A
Figure 2-1: wireless router Front Panel
7IRELESS
G
0ORT
,!.
0ORT
You can use the status lights to verify connections. Viewed from left to right, the table below
describes the lights on the front panel of the router.
Table 2-1. Status Light Descriptions
Label Activity Description
Power On Green Solid
Amber Blink
Off
Wireless
802.11a
Wireless
802.11g
Internet
Port
LAN Green
On The 802.11a wireless interface is enabled.
On The 802.11g wireless interface is enabled.
On
Blink
Amber
Power is supplied to the router.
Power is supplied to the router and it is performing its diagnostic test.
Power is not supplied to the router.
The Internet port has detected a link with an attached device.
Data is being transmitted or received by the Internet port.
The LAN port has detected a 100 Mbps link with an attached device.
The LAN port has detected a 100 Mbps link with an attached device.
2-2 Getting to Know Your NETGEAR Wireless Router
August 2004
NETGEAR Wireless Router Setup Manual
The Rear Panel
The rear panel of the wireless router router contains the items listed below.
Wireless
Antenna
32
4
Power
Figure 1-2: wireless router Rear Panel
4 LAN Ports
1
Internet Port
Reset
Button
Viewed from left to right, the rear panel contains the following features:
• AC power adapter outlet for 5V DC @ 2.8A output
• Four LAN phone ports, the fourth for use with a DMZ server
• Internet (WAN) Ethernet port for connecting the router to a cable or DSL modem
• Factory default reset push button for Restoring the Default Configuration and Password
• Wireless antenna
Getting to Know Your NETGEAR Wireless Router 2-3
August 2004
NETGEAR Wireless Router Setup Manual
2-4 Getting to Know Your NETGEAR Wireless Router
August 2004
Chapter 3
Connecting the Router to the Internet
This chapter describes how to set up the router on your local area network (LAN) and connect to
the Internet. You will find out how to configure your wireless router for Internet access.
Follow these instructions to set up your router.
Prepare to Install Your Wireless Router
• For Cable Modem Service: When you perform the wireless router setup steps be sure to use
the computer you first registered with your cable ISP.
• For DSL Service: You may need information such as the DSL login name/e-mail address and
password in order to complete the wireless router setup.
Before proceeding with the wireless router installation, familiarize yourself with the contents of
the Setup CD, especially this manual and the tutorials for configuring computers for networking.
First, Connect the Wireless Router to Your Network
1. CONNECT THE WIRELESS RO UT ER, THE COMPUTER, AND THE MODEM
a. Turn off your computer.
b. Turn off the cable or DSL broadband modem.
Connecting the Router to the Internet 3-1
August 2004
NETGEAR Wireless Router Setup Manual
Locate the Ethernet cable (cable 1 in the diagram) that connects your PC to the modem.
c.
A
&DEOH
,QWHUQHW
FRPSXWHU
Figure 3-1: Disconnect the Ethernet cable from the computer
d.
Disconnect the cable at the computer end only, point A in the diagram above.
e. Look at the label on the bottom of the wireless router. Locate the Internet port. Securely
insert the Ethernet cable from your modem (cable 1 in the diagram below) into the Internet
port of the wireless router as shown in point B of the diagram below.
B
,QWHUQHW
SRUW
PRGHP
,QWHUQHW
URXWHU
PRGHP
&DEOH
Figure 3-2: Connect the wireless router to the modem
3-2 Connecting the Router to the Internet
August 2004
NETGEAR Wireless Router Setup Manual
Note: Place the wireless router in a location which conforms to the “Observe
Performance, Placement, and Range Guidelines” on page 4-1. The stand provided with the
wireless router provides a convenient, space-saving way of installing the wireless router.
Avoid stacking it on other electronic equipment.
f. Securely insert the blue cable that came with your wireless router (the blue NETGEAR
cable in the diagram below) into a LAN port on the router such as LAN port 4 (point C in
the diagram), and the other end into the Ethernet port of your computer (point D in the
diagram).
%OXH1(7*($5
D
&DEOH
,QWHUQHW
C
FRPSXWHU
Figure 3-3: Connect the computer to the wireless router
Your network cables are connected and you are ready to restart your network.
URXWHU
/$13RUWV
PRGHP
2. RESTART YOUR NETWORK IN THE CORRECT SEQUENCE
Warning: Failure to restart your network in the correct sequence could prevent you from
connecting to the Internet.
a. First, turn on the broadband modem and wait 2 minutes.
b. Now, plug in the power cord to your wireless router and wait 1 minute.
c. Last, turn on your computer.
Note: For DSL customers, if software logs you in to the Internet, do not run that software. Y ou
may need to go to the Internet Explorer T ools menu, Internet Options, Connections tab page
where you can select “Never dial a connection.”
Connecting the Router to the Internet 3-3
August 2004
Loading...