This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate this equipment.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator & your body.
If this device is going to be operated in 5.15 ~ 5.25GHz frequency range, then it is restricted in indoor environment only.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
EN 55 022 Declaration of ConformanceThis is to certify that the Model FWAG114 Cable/DSL Wireless ProSafe Firewall is
shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/EEC,
Article 4a. Conformity is declared by the application of EN 55 022 Class B (CISPR 22).
Trademarks
NETGEAR is a trademark of Netgear, Inc.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corpor at io n.
Other brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liabi l ity that may occur due to the use or applicat ion of the product(s) or circuit
layout(s) described herein.
Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice
This equipment has b een tested and found to comply with the limit s for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protecti on against harmful interference in a
residential inst allation. This equipment generates, uses, a nd can radiate radio frequency energy and, if not installed and
used in accordance with the inst ructions, m ay caus e harmful inte rference to radio c ommunic ations. Ho wever, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving an t enna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help .
EN55 022 Declaration of Conformance
This isto certify that the Model FWAG114 Cable/DSL Wireless ProSafe Firewall is shielded against thegeneration of radio interference in accordancewith theapplication ofCouncil Directive89/336/EEC, Article 4a. Conformity is declared by the application of EN55 022 Class B (CISPR 22).
ii
Bestätigung des Herstellers/Importeurs
Es wird hiermit bestätigt, daß das Model FWAG114 Cable/DSL Wireless ProSafe Firewall gemäß der im
BMPT-AmtsblVfg 243/1991 und Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben
einiger Geräte (z.B . Testsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die
Anmerkungen in der Betriebsanleitung.
Das Bundesamt für Zulassungen in der Telekommunikation wur de davon unterrich tet, daß dieses Gerät auf den Markt
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.
Certificate of the Manufacturer/Importer
It is hereby certified that the Model FWAG114 Cable/DSL Wireless ProSafe Firewall has been suppressed
in accordance with the conditions set out in the BMPT-AmtsblVfg 243/199 1 and Vfg 46/1992. The oper ation of some
equipment (for example, test transm itt ers) i n accordance with the regulations may, however, be subject to certain
restrictions. Please refer to the notes in the operating instructions.
Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market
and has been granted the right to test the series for compliance with the regulations.
Voluntary Control Council for Interference (VCCI) Statement
This equipment is in the second category (information eq uipment to be used in a residen tial area or an adjacent area
thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing
Equipment and Electronic Office Machines aimed at preventing radio interference i n such residential areas.
When used near a radio or TV receiver, it may become the cause of radi o i nt erference.
Read instructions for correct handling.
Customer Support
Refer to the Support Information Card that shipped with your Model FWAG114 Cable/DSL Wireless ProSafe Firewall .
World Wide Web
NETGEAR maintains a World Wide Web home page that you can access at the universal resource locat or (URL)
http://www.netgear.com. A direct connection to the Internet and a Web browser such as Internet Explorer
or Netscape are required.
802/11a Legal Power Output and Wireless Channels ............................................. D-9
Glossary
Index
xContents
About This Manual
Congratulations on your purchase of the NETGEAR® Model FWAG114 Cable/DSL Wireless
ProSafe Fi rewall .
The FWAG114 wireless firewall provides connection for multiple personal computers (PCs) to the
Internet throu gh an exte rnal broa dband acce ss devic e (such a s a cable modem or DSL modem) that
is normally intended for use by a single PC.
Audience
This reference manual assumes that the reader has basic to intermediate computer and Internet
skills. However, basic computer network, Internet, firewall, and VPN technologies tutorial
information is provided in the Appendices and on the Netgear website.
Typographical Conventions
This guide uses the following typographical conventions:
italicsMedia titles, UNIX files, commands, URLs, and directory names.
bold times roman User input
Internet Protocol
[Enter]Named keys in text are shown enclosed in square brackets. The notation
[Ctrl]+CTwo or more keys that must be pressed simultaneously are shown in text
MALL CAPSDOS file and directory names.
S
About This Manualxi
(IP)First time an abbreviated term is used.
[Enter] is used for the Enter key and the Return key.
linked with a plus (+) sign.
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
Special Message Forma ts
This guide uses the following formats to highlight special messages:
Note: This format is used to highlight information of importance or special interest.
xiiAbout This Manual
Chapter 1
Introduction
This chapter describes the features of the NETGEAR Model FWAG114 Cable/DSL Wireless
ProSafe Fi rewall .
Key Features of the Firewall
The Model FWAG114 Cable/DSL Wireless ProSafe Firewall with 4-port switch connects your
local area network
or DSL modem.
The FWAG114 is a complete security solution tha t protects your network from attacks and
intrusions. Unlike simple Internet sharing routers that rely on NAT for security, the FWAG114 uses
Stateful Packet Inspection for Denial of Service (DoS) attack protection and intrusion detection.
The FWAG114 allows Internet access for up to 253 users. The FWAG114 wireless firewall
provides you with multiple Web content filtering options, plus browsing activity reporting and
instant alerts -- both via e-mail. Parents and network administrators can establish restricted access
policies based on time-of-day, Website addresses and address keywords, and share high-speed
cable/DSL Internet access for up to 253 personal computers. In addition to the Network Address
Translation (NAT) feature, the built-in firewall protects you from hackers.
(LAN) to the Internet t hrough an extern al a ccess de vice su ch as a cabl e modem
With minimum setup, you can install and use the router within minutes.
The FWAG114 wireless firewall provides the following features:
•802.11 g and 802.11b Standards-based wireless networking.
•Easy, web-based setup for installation and management.
•Content Filtering and Site Blocking Security.
•Built in 4-port 10/100 Mbps Switch.
Introduction1-1
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
•Ethernet connection to a wide area network (WAN) device, such as a cable modem or DSL
modem.
•Extensive Protocol Support.
•Login capability.
•Front panel LEDs for easy monitoring of status and activity.
•Flash memory for firmware upgrade.
802.11g and 802.11b Wireless Networking
The FWAG114 wireless firewall includes an 802.11b-compliant wireless access point, providing
continuous, high-speed 11 Mbps access between your wireless and Ethernet devices. The access
point provides:
•802.11b Standards-based wireless networking at up to 11 Mbps.
•802.11g wireless networking at up to 54 Mbps, which will conform to the 802.11g standard
when ratified.
•64-bit and 128-bit WEP encryption security.
•WEP keys can be generated manually or by passphrase.
•Wireless access can be restricted by MAC address.
•Wirele ss n et work n ame br oadcast can be turned of f so that only devices that ha ve the network
name (SSID) can connect.
A Powerful, True Firewall with Content Filtering
Unlike simple Internet sharing NAT routers, the FWAG114 is a true firewall, using stateful packet
inspection to defend against hacker attacks. Its firewall features include:
•Denial of Service
Automatically detects and thwarts DoS attacks such as Ping of Death, SYN Flood, LAND
Attack, and IP Spoofing.
•Blocks unwanted traffic from the Internet to your LAN.
•Blocks access from your LAN to Internet locations or services that you specify as off-limits.
•Logs sec urity incidents.
1-2Introduction
(DoS) protection.
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
The FWAG114 will log security events such as blocked incoming traffic, port scans, attacks,
and administrator logins. You can configure the router to email the log to you at specified
intervals. You can also configure the router to send immediate alert messages to your email
address or email pager whenever a significant event occurs.
•With its content filtering feature, the FWAG114 prevents objectionable content from reaching
your PCs. The router allows you to control access to Internet content by screening for
keywords within Web addresses. You can configure the router to log and report attempts to
access objectionable Internet sites .
Security
The FW AG114 wireless firewall is equipped with several features designed to maintain security, as
described in this section.
•PCs Hidden by NAT
NAT opens a temporary path to the Interne t for requests originating from the local network .
Requests originating from outside the LAN are discarded, preventing users outside the LAN
from finding and directly accessing the PCs on the LAN.
•Port Forwarding with NAT
Although NAT prevents Internet locations from directly accessing the PCs on the LAN, the
router allows you to direct incoming traffic to specific PCs based on the service port number
of the incoming request, or to one designated “DMZ” host computer. You can specify
forwarding of single ports or ranges of ports.
Autosensing Ethernet Connections with Auto Uplink™
With its internal 8-port 10/100 switch, the FWAG114 can connect to either a 10 Mbps standard
Ethernet network or a 100 Mbps Fast Ethernet network. Both the LAN and WAN interfaces are
autosensing and capable of full-duplex or half-duplex operation.
TM
The router incorporates Auto Uplink
whether the Ethernet cable plugged into the port should have a ‘normal’ connection such as to a
PC or an ‘uplink’ connection such as to a switch or hub. That port will then configure itself to the
correct configuration. This feature also eliminates the need to worry about crossover cables, as
Auto Uplink will accommodate either type of cable to make the right connection.
Introduction1-3
technology. Each Ethernet port will automatically sense
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
Extensive Protocol Support
The FWAG114 wireless firewall supports the Transmission Control Protocol/Internet Protocol
(TCP/IP) and Routing Information Protocol
Appendix B, “Network, Routing, Firewall, and Basics.”
•IP Address Sharing by NAT
The FWAG114 wireless firewall allows several networked PCs to share an Internet accoun t
using only a single IP address, which may be statically or dynamically assigned by your
Internet service provider
inexpensive single-user ISP account.
•Automatic Configuration of Attached PCs by DHCP
The FWAG114 wireless firewall dynamically assigns network configuration information,
including IP, gateway, and domain name server
using the Dynamic Host Configuration Protocol
configuration of PCs on your local network.
•DNS Proxy
When DHCP is enabled and no DNS addresses are specified, the router provides its own
address as a DNS server to the attached PCs. The router obtains actual DNS addresses from
the ISP during connection setup and forwards DNS requests from the LAN.
(ISP). This technique, known as NAT, allows the use of an
(RIP). For further information about TCP/IP, refer to
(DNS) addresses, to attached PCs on the LAN
(DHCP). This feature gr eatly simpli fies
•PPP over Ethernet
PPPoE is a protocol for connecting remote hosts to the Internet over a DSL connection by
simulating a dial-up connection. This feature eliminates the need to run a login program such
as Entersys or WinPOET on your PC.
(PPPoE)
Easy Installation and Management
You can install, configure, and operate the Model FWAG114 Cable/DSL Wireless ProSafe
Firewall within minutes after connecting it to the network. The following features sim plify
installation and management tasks:
•Browser-based management
Browser-based configuration allows you to easily configure your router from almost any type
of personal computer, such as Windows, Macintosh, or Linux. A user -fr iendly Setu p W izard is
provided and online help documentation is built into the browser-based Web Management
Interface.
•Smart Wizard
The FWAG114 wireless firewall automatically senses the type of Internet connection, asking
you only for the information required for your type of ISP account.
1-4Introduction
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
•Diagnostic functions
The firewall incorporates built-in diagnostic functions such as Ping, DNS lookup, and remote
reboot.
•Remote management
The firewall allows you to login to the Web Management Interface from a remote location on
the Internet. For security, you can limit remote management access to a specif ied remote IP
address or range of addresses, and you can choose a nonstandard port number.
•Visual monitoring
The FWAG114 wireless firewall’s front panel LED s provide an easy way to monitor its stat us
and activity.
Maintenance and Support
NETGEAR offers the followi ng feature s to help you maxi mize your use of the FWAG11 4 wireless
firewall:
•Flash memory for firmware upgrade
•Free technical support seven days a week, twenty-four hours a day
Package Contents
The product package should contain the following items:
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the router for repair.
Introduction1-5
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
The Firewall’s Front Panel
The front panel of the FWAG114 wireless firewall contains the status LEDs described below.
need product front panel photo
Figure 1-1: FWAG114 Front Panel
You can use some of the LEDs to verify connections. Viewed from left to right, Table 1-1
describes the LEDs on the front panel of the router. These LEDs are green when lit.
Table 1-1. LED Descriptions
LabelActivityDescription
POWEROnPower is supplied to the firewall.
TESTOn
Off
INTERNET
100 (100 Mbps)On
Off
LINK/ACT
(Link/Activity)
LOCAL
100 (100 Mbps)On
LINK/ACT
(Link/Activity)
WLAN OnThe Wireless (WLAN) port is operating.
On
Blinking
Off
On
Blinking
The system is initializing.
The system is ready and running.
The Internet (WAN) port is operating at 100 Mbps.
The Internet (WAN) port is operating at 10 Mbps.
The Internet port has detected a link with an attached device.
Data is being transmitted or received by the Internet port.
The Local port is operating at 100 Mbps.
The Local port is operating at 10 Mbps.
The Local port has detected a link with an attached device.
Data is being transmitted or received by the Local port.
The Firewall’s Rear Panel
The rear panel of the FWAG114 wireless firewall contains the port connections listed below.
1-6Introduction
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
need product back panel photo
Figure 1-2: FWAG114 Rear Panel
Viewed from left to rig ht, the rear pa nel contains the following features:
•AC power adapter outlet
•Four Local (LAN) Ethernet ports for connecting the router to the local PCs
•Internet (WAN) Ethernet port for connecting the router to a cable or DSL modem
•Factory Default Reset push button
•Wireless antenna
Introduction1-7
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
1-8Introduction
Chapter 2
Connecting the Firewall to the Internet
This chapter describes how to set up the router on your local area network (LAN) and connect to
the Internet. You find out how to configure your Model FWAG114 Cable/DSL Wireless ProSafe
Firewall for Internet acc ess using the Setup Wizard, or how to manually configure your Internet
connection.
What You Will Need Before You Begin
You need to prepare these three things before you begin:
1.Have active Internet service such as that provided by an cable or DSL broadband account.
2.Locate the Internet Service Provider (ISP) configuration information for your DSL account.
3.Connect the router to a cable or DSL modem and a computer as explained below.
Cabling and Computer Hardware Requirements
To use the FWAG114 wireless firewall on your network, each computer must have an installed
Ethernet Network In terface Card (NIC) a nd an Ether net cable . If the c omputer wil l connect to your
network at 100 Mbps, you must use a Category 5 (CAT5) cable such as the one provided wit h your
router.
Computer Network Configuration Requirements
The FWAG114 includes a built-in Web Configuration Manager . T o acces s the configura tion menus
on the FWAG114, your must use a Java-enabled web browser program which supports HTTP
uploads such as Microsoft Internet Explorer or Netscape Navigator. NETGEAR recommends
using Internet Explorer or Netscape Navigator 4.0 or above. Free browser programs are readily
available for Windows, Macintosh, or UNIX/Linux.
Connecting the Firewall to the Internet2-1
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
For the initial c onnect ion to t he Int ernet and confi gurat ion of your router , you wil l need t o connec t
a computer to the router which is set to aut omat ic all y get it s TCP/I P conf iguration from the router
via DHCP.
Note: For help with DHCP configuration, please refer to Appendix C, “Preparing Your Network”.
The cable or DSL modem broadb and access device mu st provid e a standard 10 Mbps (10BASE-T )
Ethernet interface.
Internet Configuration Requirements
Depending on how your ISP set up your Internet account, you will need one or more of these
configuration parameters to connect your router to the Internet:
•Host and Domain Names
•ISP Login Name and Password
•ISP Domain Name Server (DNS) Addresses
•Fixed IP Address which is also known as Static IP Address
Where Do I Get the Internet Configuration Parameters?
There are several ways you can gather the required Internet connection information.
•Your ISP provides all the information needed to connect to the Internet. If you cannot locate
this information, you can ask your ISP to provide it or you can try one of the options below.
•If you have a computer already connected using the active Internet access account, you can
gather the configuration information from that computer.
— For Windows 95/98/ME, open the Network control panel, select the TCP/IP entry for the
Ethernet adapter, and click Properties. Record all the settings for each tab page.
— For W i ndows 2000/XP, open the Local Area Net work Connecti on, select the TCP/IP entry
for the Ethernet adapter, and click Properties. Record all the settings for each tab page.
— For Macintosh computers, open the TCP/IP or Network control panel. Record all the
settings for each section.
•You may also refer to the FWAG11 4 Resource CD for the NETGEAR Rout er ISP Guide which
provides Internet connection information for many ISPs.
Once you locate your Internet configu ration par ameters , you may want to rec ord them on the page
below.
2-2Connecting the Firewall to the Internet
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
Record Your Internet Connection Information
Print this page. Fill in the configuration parameters from your Internet Service Provider (ISP).
ISP Login Name: The login name an d pas swor d ar e ca se s ens itive and must be entered exact ly as
given by your ISP. For AOL customers, the login name is their primary screen name. Some ISPs
use your full e-mail address as the login name. The Service Name is not required by all ISPs. If
you connect using a login name and password, then fill in the following:
Login Name: ______________________________
Service Name: _____________________________
Fixed or Static IP Address: If you have a static IP address, record the following information. For
example, 169.254.141.148 could be a valid IP address.
Fixed or Static Internet IP Address: ______
Gateway IP Address: ______ . ______ . ______ . ______
Subnet Mask: ______ . ______ . ______ . ______
ISP DNS Se rver Addres ses: If you were given DNS server addresses, fill in the following:
Primary DNS Server IP Address: ______
Secondary DNS Server IP Address: ______ . ______ . ______ . ______
Host and Domain Names: Some ISPs use a specific host or domain name like CCA7324-A or
home. If you haven’t been given host or domain names, you can use the following examples as a
guide:
•If your main e-mail account with your ISP is aaa@yyy.com, then use aaa as your host name.
Your ISP might call this your account, user, host, computer, or system name.
•If your ISP’s mail server is mail.xxx.yyy.com, then use xxx.yyy.com as the domain name.
ISP Host Name: _________________________
. ______ . ______ . ______
. ______ . ______ . ______
Password: ____________________________
ISP Domain Name: _______________________
For Wireless Acce ss: For configuration of the wireless network, record the following:
Wireless Network Name (SSID): __________________
Encryption (circle one): WEP 64, or WEP 128
WEP passphrase or key: ____________________
Connecting the Firewall to the Internet2-3
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
Connecting the Model FWAG114 Cable/DSL Wireless
ProSafe Firewall to Your LAN
This section provides inst ructi ons for connec ting t he FWAG114 wi reles s fir ewall. Also, th e Model
FWAG114 Resource CD included with your router contains an animated Installation Assistant to
help you through this procedure.
Procedure: Connecting the Firewall
There are three steps to connecting your router:
1.Connect the router to your network
2.Log in to the router
3.Connect to the Internet
Follow the steps below to c onnect your router to your net work. You can also refer to the Resource
CD included with your router which contains an animated Installation Assistant to help you
through this procedure.
1. Connect the firewall to your network.
a.Turn off your computer and Cable or DSL Modem.
b.Disconnect the Ethernet cable (A) from your computer which connects to your cable or
DSL modem.
A
Cable or DSL modem
Figure 2-1: Disconnect the cable or DSL Modem
2-4Connecting the Firewall to the Internet
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
c.
Connect the Etherne t cabl e fr om your cable or DSL modem to the In ternet port (A) on th e
FWAG114.
Cable
or DSL modem
A
need product back panel photo
Figure 2-2: Connect the cable or DSL Modem to the router
d.
Connect the Ether net ca ble whi ch ca me with the r outer from a Loc al por t on the r outer (B)
to your computer.
Cable or
DSL modem
B
need product back panel photo
Figure 2-3: Connect the computers on your network to the router
Note: The FWAG114 wireless firewall incorporates Auto UplinkTM technology. Each
LOCAL Ethernet port will automatically sense if the cable should have a normal
connection or an uplink connection. This feature eliminates the need to worry about
crossover cables because Auto Uplink will make the right connection either type of cable.
e.Now, turn on your computer. If software usually logs you in to your Internet connection,
do not run that software or cancel it if it starts automatically.
Connecting the Firewall to the Internet2-5
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
f.
Verify the following:
•When your turn the router on, the power light goes on.
•The router’s local lights are lit for any computers that are connected to it.
•The router’s Internet light is lit, indicating a link has been established to the cable or
DSL modem.
Note: For wireless placement and range guidelines, and wireless configuration
instructions, please see Chapter 3, “Wireless Configuration.”
2. Log in to the firewall.
Note: To connect to the router, your computer needs to be configured to obtain an IP address
automatically via DHCP. If you need instructions on how to do this, please refer to
Appendix C, “Preparing Your Network”.
a.Connect to the router by typing http://192.168.0.1 in the address filed of Internet Explorer
or Netscape® Navigator.
Figure 2-4: Log in to the router
b.
For security reasons, the router has its own user name and password. When prompted,
enter admin for the r outer use r name and password for the router password , both in lowe r
case letters.The router user name and password are not the same as any user name or
password you may use to log in to your Internet connection.
A login window shown below opens:
Figure 2-5: Login window
2-6Connecting the Firewall to the Internet
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
3. Connect to the Internet
Figure 2-6: Setup Wizard
You are now connected to the router. If you do not see the menu above, click the Setup
a.
Wizard link on the upper left of the main menu.
b.Click Next and follow the steps in the Setup Wizard for inputting the configuration
parameters from your ISP to connect to the Internet.
Note: If you choose not to use the Setup Wizard, you can manually configure your
Internet connection settings by following the procedure “Manually Configuring Your
Internet Connection” on page 2-12.
Unless your ISP automatically assigns your configuration automatically via DHCP, you
will need the configuration parameters from your ISP as you recorded them previously in
“Record Your Internet Connection Information” on page 2-3.
c.When the router successfully detects an active Internet service, the router’s Internet LED
goes on. The Setup Wizard reports which connection type it discovered, and displays the
appropriate configuration menu. If the Setup Wizard finds no connection, you will be
prompted to check the physic al co nnec tion bet ween your ro uter and t he cab le or DSL li ne.
d.The Setup Wizard will report the type of connection it finds. The options are:
•Connections which require a login using protocols such as
PPPoE, PPTP, Telstra, or Bigpond broadband connections.
•Connections which use dynamic IP address assignment.
•Connections which use fixed IP address assignment.
The procedures for filling in the configuration menu for each type of connection follow
below.
Connecting the Firewall to the Internet2-7
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
PPPoE Wizard-Detected Option
If the Setup Wizard discovers that your ISP uses PPPoE, you will see this menu:
Figure 2-7: Setup Wizard menu for PPPoE accounts
•Enter the Account Name, Domain Name, Logi n, and Passwor d as provide d by your ISP. These
fields are case sensitive. The router will try to discover the domain automatically if you leave
the Domain Name blank. Otherwise, you may need to enter it manually.
•To change the login timeout, enter a new value in minutes. This determines how long the
router keeps the Internet connection active after there is no Internet activity from the LAN.
Entering a timeout value of zero means never log out.
Note: You no longer need to run the ISP’s login program on your PC in order to access the
Internet. When you start an Internet application, your router will automatically log you in.
•If you know that your ISP does not automatically transmi t DNS addresses to the router during
login, select “Use these DNS servers” and enter the IP address of your ISP’s Primary DNS
Server. If a Secondary DNS Server address is available, enter it also.
Note: If you enter DNS addresses, restart your computers so that these settings take effect.
•Click Apply to save your settings.
•Click Test to verify that your Internet connection works. If the NETGEAR website does not
appear within one minute, refer to Chapter 7, “Troubleshooting.”
2-8Connecting the Firewall to the Internet
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
Telstra Bigpond Cable Wizard-Detected Option
If the Setup Wizard discovers Telstra Bigpond Cable is your ISP, you will see this menu:
Figure 2-8: Setup Wizard menu for Telstra Bigpond Cable accounts
•Enter your Login, Password and Authentication Server. These fields are case sensitive.
Note: You will no longer need to launch the ISP’ s lo gin program on your PC in order to acce ss
the Internet. When you start an Internet application, your router will automatically log you in.
•The Domain Name Server (DNS) Address parameters may be necessary to access your ISP’s
services such as mail or news servers.
Note: If you enter DNS addresses, restart your computers so that these settings take effect.
•Firewall MAC Address:
This section determines the Ethernet MAC address that will be used by the router on the
Internet port. Some ISPs will register the Ethe rne t M AC add res s of the network interface car d
in your PC when your account is first opened. They will then only accept traffic from the
MAC address of that PC. This feature allows your router to masquerade as that PC.
Connecting the Firewall to the Internet2-9
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
T o change the MAC address, select “Use this Computer’s MAC address.” The router will then
capture and use the MAC address of the PC that you are now using. You must be using the one
PC that is allowed by the IS P. Or, select “Use this MAC address” and enter it.
•Click Apply to save your settings.
•Click Test to test your Internet connection. If the NETGEAR website does not appear within
one minute, refer to Chapter 7, “Troubleshooting.
Dynamic IP Wizard-Detected Option
If the Setup Wizard discovers that your ISP uses Dynamic IP assignment, you will see this menu:
Figure 2-9: Setup Wizard menu for Dynamic IP address accounts
•Enter your Account Name (may also be called Host Name) and Domain Name. These
parameters may be ne cessary to acc ess your ISP’s services such as mail or news se rvers. If you
leave the Domain Name field blank, the r outer tr y to discover the domain. Ot herwise, yo u may
need to enter it manually.
•If you know that your ISP does not automatically transmi t DNS addresses to the router during
login, select Use these DNS servers and enter the IP address of your ISP’s Primary DNS
Server. If a Secondary DNS Server address is available, enter it also.
Note: If you enter DNS addresses, restart your computers so that these settings take effect.
•Click Apply to save your settings.
•Click Test to test your Internet connection. If the NETGEAR website does not appear within
one minute, refer to Chapter 7, “Troubleshooting.”
2-10Connecting the Firewall to the Internet
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
Fixed IP Account Wizard-Detected Option
If the Setup Wizard discovers that your ISP uses Fixed IP assignment, you will see this menu:
Figure 2-10: Setup Wizard menu for Fixed IP address accounts
•Fixed IP is also called Static IP. Enter your assigned IP Address, Subnet Mask, and the IP
Address of your ISP’s gateway router. This information should have been provided to you by
your ISP. You will need the configuration parameters from your ISP you recorded in “Record
Your Internet Connection Information” on page 2-3.
•Enter the IP address of your ISP’s Primary and Secondary DNS Server addresses.
Note: Restart the computers on your network so that these settings take effect.
•Click Apply to save the settings.
•Click Test to test your Internet connection. If the NETGEAR website does not appear within
one minute, refer to Chapter 7, “Troubleshooting.”
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
Manually Configuring Your Internet Connection
You can manually configure your router using the menu below, or you can allow the Setup W iza rd
to determine your configuration as described in the previous section.
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
Procedure: Configuring the Internet Connection Manually
You can manually configure the router using the Basic Settings menu shown in Figure 2-11 using
these steps:
1.Click the Basic Settings link on the Setup menu.
2.If your Internet connection does not require a login, click No at the top of the Basic Settings
menu and fill in the settings accord ing to the instructions below. If your Internet conn ection
does require a login, click Yes, and skip to step 3.
a.Enter your Account Name (may also be called Host Name) and Domain Name.
These parameters may be necessary to access your ISP’s services such as mail or news
servers.
b.Internet IP Address:
If your ISP has assigned you a permanent, fixed (static) IP address for your PC, select
“Use static IP address”. Enter the IP address that your ISP ass igned. Also enter the
netmask and the Gateway IP addres s. The Gateway is the ISP’s router to which your router
will connect.
c.Domain Name Server (DNS) Address:
If you know that your ISP does not automatically transmit DNS addresses to the router
during login, select “Use these DNS servers” and enter the IP address of your ISP’s
Primary DNS Server. If a Secondary DNS Server address is available, enter it also.
Note: If you enter an address here, restart the computers on your network so that these
settings take effect.
d.Gateway’s MAC Address:
This section determines the Ethernet MAC address that will be used by the router on the
Internet po rt. Some ISPs will register the Ethernet MAC address of the network interface
card in your PC when your account is fir st open ed. They wil l then only acce pt tra f fic f rom
the MAC address of that PC. This feature allows your router to masquerade as that PC by
“cloning” its MAC add ress.
To change the MAC address, select “Use this Computer’s MAC address.” The router will
then capture and use the MAC address of the PC that you are now using. You must be
using the one PC that is allowed by the ISP. Or, select “Use this MAC address” and enter
it.
e.Click Apply to save your settings.
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
3.
If your Internet connectio n does require a login, fi ll in the settings according to the instruc tions
below. Select Yes if you normally must launch a login program such as Enternet or WinPOET
in order to acc ess the Internet.
Note: After you finish setti ng up your route r, you will no lo nger need to la unch the ISP’s login
program on your PC in order to access the Internet. When you start an Internet application,
your router will automatically log you in.
a.Select you Internet service provisory from the drop-down list.
Figure 2-12: Basic Settings ISP list
b.
The screen will change according to the ISP settings requirements of the ISP you select.
c.Fill in the parameters for your ISP according to th e W izard-detect ed procedures starting on
page 2-8.
d.Click Apply to save your settings.
2-14Connecting the Firewall to the Internet
Chapter 3
Wireless Configuration
This chapter describes how to configure the wireless features of your FWAG114 wireless firewall.
Observe Performance, Placement, and Range Guidelines
In planning your wireless network, you should consider the level of security required. You should
also select the physical placement of your firewall in order to maximize the network speed. For
further information on wireless networking, refer to in Appendix D, “Wireless Networking
Basics.”
The operating distance or range of your wireless connection can vary significantly based on the
physical placement of the wireless firewall. The latency, data throughput performance, and
notebook power consumption also vary depending on your configuration choices.
Note: Failure to follow these guidelines can result in significant performance
degradation or inability to wirelessly connect t o the firewall. For comple te range and
performance specifications, please see Appendix A, “Technical Specifications.”
For best results, place yo ur firewall:
•Near the center of the ar ea in which your PCs will operate.
•In an elevated location such as a high shelf where the wirelessly connected PCs have
line-of-sight access (even if through walls). The best location is elevated, such as wall
mounted or on the top of a cubicle, and at the center of your wireless coverage area for all the
mobile devices.
•Away from sources of interference, such as PCs, microwaves, and 2.4 GHz cordless phones.
The 802.11a standard operates at a higher frequency and should be less susceptible to
interference from cordless phones. This higher 802.11a frequency may not offer as much
range as the lower frequency 802.11b/g in a indoor environment with lots of obstructions.
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•Away from large me tal surfaces.
Be aware that the time it take s to establish a wireless conne ct ion can var y depending on both your
security settings and plac ement. WEP conne ctions ca n take sl ightly l onger to establi sh. Also, WEP
encryption can consume more battery power on a notebook PC.
Implement Appropriate Wireless Security
Note: Indoors, computers can connect over 802.11 wireless networks at ranges of 500
feet or more. Such distances can allow for others outside of your immediate area to
access your network.
Unlike wired network data, your wireless data transmissions can extend beyond your walls and
can be received by anyone with a compatible adapter. For this reason, use the security features of
your wireless equipment. The FWAG114 wireless firewall provides highly effective security
features which are covered in detail in this chapter. Deploy the security features appropriate to
your needs.
Wireless Data
FWAG11
INTERNET
5-12VDC
Figure 3-1: FWAG114 wireless data security options
There are several ways you can enhance the security of you wireless network.
3-2Wireless Configuratio n
LAN LAN LAN LA N
RESET
1) Open System: Easy but no security
2) MAC Access List: No data security
3) WEP: Security but some performance impact
Security Options
Range: Up to 500 Feet
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
•Restrict Access Base d on MAC Address. You can allow only trusted PCs to connect so that
unknown PCs cannot wirelessly co nnect to the FWAG114. Rest ricting acce ss by MAC address
adds an obstacle against unwanted access to your network, but the data broadcast over the
wireless link is fully exposed.
•Turn Off the Broadcast of the Wireless N etwork Name S SID. If you disable broadcast of
the SSID, only devices that have the correct SSID can connect. This nullifies the wireless
network ‘discovery’ feature of some products such as Windows XP, but the data is still fully
exposed.
•Turn Off Bridging to the Wired LAN. If you disable bridging to the LAN, wireless devices
cannot communicate with computers on the Ethernet LAN but can still access the Internet.
This blocks any access to the computers on the wired LAN but the wireless data routed to the
Internet is still fully exposed.
•WEP. Wired Equivalent Privacy
Key authentication and WEP data encryption will block all but the most determined
eavesdropper.
(WEP) data encryption provides data security. WEP Shared
Understanding Wireless Settings
T o conf ig ure the wi reles s setti ngs of you r fire wall , click the Wireless 11a or Wireless 11b/ g link in
the Setup section of the main menu. The wireless settings menu will appear, as shown below.
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Figure 3-2: Wireless 11a and 11b/g Settings menus
Note: The 802.11b a nd 802.11g wireless networking protocol s are confi gured in ex actly
the same fashion. The FWAG114 will automatically adjust to the 802.11g or 802.11b
protocol as the device requires without compromising the speed of the other connected
devices.
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Common Wireless Settings
The 802.11a and the 802.11b/g wireless network identification settings are configured separately.
However, some types of items you configure in each network are the same. The Wireless Settings
menu items which are the same for either type of wireless network are discussed below.
•Station Name. The station name of the FWAG114.
•Regulatory Domain. This fi eld id entif ies the r egion whe re the FWAG114 can be used. It may
not be legal to operate the wireless features of the firewall in a region other than one of those
identified in this field.
•SSID (Service Set Identification). The SSID is also known as the wireless network name.
Enter a value of up to 32 alphanumeric characters. In a setting where there is more than one
wireless network, different wireless net wor k names provide a means for se par at in g th e traffic.
Any device you want to participate in the 11a or the 11b/g wireless network will need to use
this SSID fo r that network. The FWAG114 default SSID is: NETGEAR.
•Channel. This field determines which operating frequency will be used. It should not be
necessary to change the wirele ss channel u nless y ou notice i nterfer ence prob lems with ano ther
nearby access point. For more information on the wireless channel frequencies please refer to
“Wireless Channels” on page D-7.
•Access Point Connections. Lets you restrict wireless connections according to a list of
Trusted PCs MAC addresses. When the Trusted PCs Only radio button is selected, the
FWAG114 checks the MAC address of the wireless station and only allows conne ctions to PCs
identified on the trusted PCs list.
•SSID Broadcast Enable. The default setting is to enable SSID broadcast. If you disable
broadcast of the SSID, only devices that have the correct SSID can connect. Disabling SSID
broadcast nullifies the wireless network ‘discovery’ feature of some products such as
Windows XP.
•Enable Bridging to the Wired LAN. The default setting is to enable bridging to the wired
LAN. If you disable bridging to the LAN, wireless devices cannot communicate with
computers on the Ethernet LAN but can still access the Internet.
Although the types of settings described above are the same for either type of wireless network,
the choices you make in each type of network can be different. For example, you can disable the
SSID broadcast in you 802.11a wireless network but enable it in your 802.11b/g network.
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Understanding WEP Authentication and Encryption
Restricting wireless access to your network prevents intruders from connecting to your network.
However, the wireless data transmissions are still vulnerable to snooping. Using the WEB data
encryption settings described below will prevent a determined intruder from eavesdropping on
your wireless data communications. Also, if you are using the Internet for such activities as
purchases or bank ing, t hose Int ernet si tes use another level of highly s ecure enc ryption called SS L.
You can tell if a web site is using SSL because the web address begins with HTTPS rather than
HTTP.
Authentication Scheme Selection
The FWAG114 lets you select the following wireless authentication schemes.
•Automatic.
•Open System.
•Shared key.
Note: The authentication scheme is separate from the data encryption. You can
choose an authentication scheme which requires a shared key but still leave the
data transmissions unencrypted. If you require strong security, use both the
Shared Key and WEP encryption settings.
Be sure to set your wireless adapter according to the authentication scheme you choose for the
FWAG 114 wireless firewall. Please refer to “Authentication and WEP Data Encryption” on page
D-3 for a full explanation of each of these options, as defined by the IEEE 802.11 wireless
communication standard.
Encryption Strength Choices
Choose the encryption strength from the drop-down list. Please refer to “Overview of WEP
Parameters” on page D-5 for a full explanation of each of these options, as defined by the IEEE
802.11 wireless communication standard.
•Disable. No encryption will be applied. This sett ing is useful f or troubleshoo ting your wirele ss
connection, but leaves your wireless data fully exposed.
•64-bit, 128-bit, or in the case of 802.11a, 152-bit WEP. When 64-, 128-, or 152-Bit WEP is
selected, WEP encryption will be applied.
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
If WEP is enabled, you can manually or automatically program the four data encryption keys.
These values must be identical on all PCs and access points in your network.
There are two methods for creating WEP encryption keys:
•Passphrase. Enter a word or grou p of pr in table characters in the Pass phr ase box and click the
Generate button.
•Manual. 64-bit WEP: Enter 10 hexadecimal digits (any combination of 0-9, a-f, or A-F).
128-bit WEP: Enter 26 hexadecimal digits (any combination of 0-9, a-f, or A-F).
Clicking the radio button selects which of the four keys will be the default.
Default Factory Settings
When you first receive your FWAG114, the default factory settings are shown below. You can
restore these defaults with the Factory Default Restore button on the rear panel. After you install
the FWAG114 wireless firewall, use the procedures below to customize any of the settings to
better meet your networking needs.
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
For a new wireless network, print or copy this form and fill in the configuration parameters.
For an existing wireless network, print or copy this form and fill in the configuration parameters.
The person who set up or is responsible for the network will be able to provide this information.
•SSID: The Service Set Identification (SSID) identifies the wireless local area network.
NETGEAR is the default FWAG114 SSID. However, you may customize it by using up
to 32 alphanumeric characters. NETGEAR recommends that you write your customized
SSID on the line below.
Note: The SSID in the firewall is the SSID yo u confi gure in the wire less a dapter card. Fo r
the access point and wireless nodes to communicate with each other, all must be
configured with the sam e SSID.
802.11a SSID: ______________________________
802.11b SSID: ______________________________
•Authentication
The authentication setting, “Open System” or “Shared Key,” is unrelated to encryption of
transmissions. The two bands can use different authentication settings. Choose “Shared
Key” for more security.
802.11a SSID, circle one: Open System or Shared Key
802.11b SSID, circle one: Open System or Shared Key
Note: If you select shared key, the other devices in the network will not connect unless
they are set to Shared Key as well.
•WEP Encryption
802.11a and 802.11b differ in their use of WEP encryption keys. See “Security
Configuration” on page 2-21 for a description of these differences.
802.11a WEP Encryption Keys:
Key 1: _____________________ Circle Key Size: 64 or 128 or 152 bits
Key 2: _____________________ Circle Key Size: 64 or 128 or 152 bits
Key 3: _____________________ Circle Key Size: 64 or 128 or 152 bits
Key 4: _____________________ Circle Key Size: 64 or 128 or 152 bits
802.11b WEP Encryption Keys:
For all four 802.11b keys, choose the Key Size. Circle one: 64 or 128 bits
Key 1: ___________________________________
Key 2: ___________________________________
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
Use the procedures described in the following sections to configure the FWAG114. Store this
information in a safe place.
How to Set Up and Test Basic Wireless Connectivity
Follow the instructions below to set up and test basic wireless connectivity. Once you have
established basic wireless connectivity, you can enable security settings appropriate to your needs.
1.Log in to the FWAG114 firewall at its default LAN address of http://192.168.0.1 with its
default user name of admin and default password of password, or using whatever LAN
address and password you have set up.
2.Depending on the types of wireless adapters you have in your computers, click the Wireless
11a or 11b link in the main menu of the FWAG114 firewall.
3.Choose a suitable descriptive name for the wireless network name (SSID). In the SSID box,
enter a value of up to 32 alphanumeric characters. The default SSID is NETGEAR.
Note: The characters are case sensitive. An access point always functions in infrastructure
mode. The SSID for any wireless device communicating with the access poi nt must match the
SSID configured in the Model FWAG114 Cable/DSL Wireless ProSafe Firewall . If they do
not match, you will not get a wireless connection to the FWAG114.
4.Set the Channel.
It should not be necessary to change the wireless channel unless you notice interference
problems with another nearby wireles s router or acce ss point. Select a channel that is not bein g
used by any other wireless networks within several hundred feet of your firewall. For more
information on the wireless channel frequencies please refe r to “Wireless Channels” on page
D-7.
5.For initial configuratio n and test, leave the Wireless Card Access List set to “All Wireless
Stations” and the Encryption Strength set to “Disable.”
6.Click Apply to save your changes.
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Note: If you are configuring the firewall from a wireless PC and you change the
firewall’s SSID, cha nnel, or security settings, you will lose your wire less connection
when you click on Apply. You must then change the wireless settings of your PC to
match the firewall’s new settings.
7.
Configure and test your PCs for wireless connectivity.
Program the wireless adapter of your PCs to have the same SSID that you configured in the
FWAG114. Check that they have a wireless link and are a ble to obtai n an IP addres s by DHCP
from the firewall.
Once your PCs have basic wireless connectivity to the firewall, then you can configure the
advanced options and wireless security functions of the firewall.
How to Restrict Wireless Access by MAC Address
To restrict access based on MAC addresses, follow these steps:
1.Log in to the FWAG114 firewall at its default LAN address of http://192.168.0.1 with its
default user name of admin and default password of password.
2.Click the Wireless 11a or 11b link in the main menu of the FWAG114 firewall.
3.From the Wireless Settings menu, click the Trusted PCs only radio button.
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4.
Click the Trusted PCs button to display the Wireless Access menu shown below.
Figure 3-3.Wireless Access menu
Enter the MAC addr ess of a wire less adapte r and c lick th e Add but ton to ad d a wir eless device
5.
to the wireless access control list. The Trusted PCs list updates with the new entry.
Note: You can copy and pa ste t he M AC ad dresses from the fire wal l’s Attached Devices menu
into the MAC Address box of this menu. To do this, configure each wireless PC to obtain a
wireless link to the firewall. The PC should then appear in the Attached Devices menu.
6.Click the Back button to return to the Wireless Settings menu.
Note: When configuring the firewall from a wireless PC whose MAC address is not in
the Trusted PC list, if you select Turn Access Control On, you will lose your wireless
connection when you cl ick on Appl y. You must the n access t he firewall from a wire d PC
or from a wireless PC whic h is on the access control li st to make any further chan ges.
7.Be sure to click Apply to save your trusted wireless PCs list settings.
Now, only devices on this list will be allowed to wirelessly c onnect to the FWAG114.
To remove a MAC address from the table, click on it to select it, then click the Delete button .
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How to Configure WEP
To configure WEP data encryption, follow these steps:
1.Log in to the FWAG114 firewall at its default LAN address of http://192.168.0.1 with its
default user name of admin and default password of password, or using whatever LAN
address and password you have set up.
2.Click the Wireless 11a or 11b link in the main menu of the FWAG114 firewall.
3.Click the Configure WEP butto.
4.Choose the Authentication Type and WEP option.
5.You can manually or automatically program the four data encryption keys. These values must
be identical on all PCs and Access Points in your network.
•Automatic - Enter a word or group of printable characters in the Passphrase box and click
the Generate button. The four key boxes will be automatically populated with key values.
•Manual - Enter ten hexadecimal digits (any combination of 0-9, a-f, or A-F)
Select which of the four keys will be active.
Please refer to “Overview of WEP Parameters” on page D-5 for a full explanation of each of
these options, as defined by the IEEE 802.11b wireless communication standard.
6.Click Apply to save your settings.
Note: When configuring the f irewall from a wirel ess PC, if you confi gure WEP setti ngs,
you will lose your wireless connection when you click on Apply. You must then either
configure your wireless adapter to match the firewall WEP settings or access the
firewall from a wired PC to make any further changes.
3-12Wireless Configuratio n
Chapter 4
Firewall Protection and
Content Filtering
This chapter describes how to use the content filtering features of the Model FWAG114 Cable/
DSL Wireless ProSafe Firewall to protect your network. These features can be found by clicking
on the Content Filtering heading in the Main Menu of the browser interface.
Firewall Protection and Content Filtering Overview
The Model FWAG114 Cable/DSL Wireless ProSafe Firewall provides you with Web content
filtering options, plus browsing activity reporting and instant alerts via e-mail. Parents and
network administrators can establish restricted access policies based on time-of-day, web
addresses and web address keywords. You can also block Internet access by applications and
services, such as chat or games.
A firewall is a special category of router that protects one net w ork (t he “trusted” network, such as
your LAN) from another (the “untrusted” network, such as the Internet), while allowing
communication between the two. A firewall incorporates the functions of a NAT (Network
Address Translation) router, while adding features for dealing with a hacker intrusion or attack,
and for controlling the types of traffic that can flow between the two networks. Unlike simple
Internet sharing NAT routers, a firewall uses a process called stateful packet inspection to protect
your network from attacks and intrusions. NAT performs a very limited stateful inspection in that
it considers whether the incoming packet is in response to an outgoing request, but true Stateful
Packet Inspection goes far beyond NAT.
To configure these features of your router, click on the subheadings under the Content Filtering
heading in the Main Menu of the browser interface. The subheadings are described below:
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Block Sites
The FWAG114 allows you to restrict access based on Web addresses and Web address keywords.
Up to 255 entries are supported in the Keyword list. The Keyword Blocking menu is shown in
Figure 4-1:
Figure 4-1: Block Sites menu
To enable keyword blocking, check “Turn keyword blocking on”, then click Apply.
To add a keyword or domain, type it in the Keyword box, click Add Keyword, then click Apply.
To delete a keyword or domain, select it from the list, click Delete Keyword, then click Apply.
Keyword application examples:
•If the keyword "XXX" is speci fied , the URL <ht tp://www.badstuff.com/xxx.html> is blocke d,
as is the newsgroup alt.pictures.XXX.
•If the keyword “.com” is specified, only websites with other domain suffixes (such as .edu or
.gov) can be viewed.
•If you wish to block all Internet browsing access, enter the keyword “.”.
To specify a Trusted User, enter that PC’s IP address in the Trusted User box and click Apply.
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You may specify one Trusted User, which is a PC that will be exempt from blocking and
logging. Since the Trusted User will be identified by an IP address, you should configure that
PC with a fixed or reserved IP address.
Using Rules to Block or Allow Specific Kinds of Traffic
Firewall rules are used to bloc k or allow specifi c traf fic passi ng through from one side to the other.
Inbound rules (WAN to LAN) restrict access by outsiders to pri vate resourc es, selective ly allowing
only specific outside users to access specific resourc es. Outbound rules (LAN to WAN) determ ine
what outside resources local users can have access to.
A firewall has two defau lt rules, one fo r inbound traffic and one for outbo und. The defa ult ru les of
the FWAG114 are:
•Inbound: Block all access from outside except responses to requests from the LAN side.
•Outbound: Allow all access from the LAN side to the outside.
These default rules are shown in the Rules table of the Rules menu in Figure 4-2:
Figure 4-2: Rules menu
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You may define additional rules that will spec ify except ions to the def ault rules. By addi ng custo m
rules, you can block or allow access based on the service or application, source or destination IP
addresses, and time of day. You can also choose to log traffic that matches or does not match the
rule you have defined.
To create a new rule, click the Add button.
To edit an ex isting rule, select its button on the left side of the table and click Edit.
To delete an existing rule, select its button on the left side of the table and c lick Delete.
To move an existing rule to a different position in the table, select its button on the left side of the
table and click Move. At th e script prompt, enter t he nu mb er of t he desired new position a nd cl i ck
OK.
An example of the menu for defining or editing a rule is shown in Figure 4-3. The parameters are:
•Service
From this list, select the application or service to be allowed or blocked. The list already
displays many common services, but you are not limited to these choices. Use the Services
menu to add any additional services or applications that do not already appear.
•Action
Choose how you would like this type of traffic to be handled. You can block or allow always,
or you can choose to block or allow according to the schedule you have defined in the
Schedule menu.
•Source Address
Specify traf fic origi natin g o n the LAN (out bound) or t he WAN (inbound), and ch oose wh ether
you would like the traffic to be restricted by source IP address. You can select Any, a Single
address, or a Range. If you select a range of addresses, enter the range in the start and finish
boxes. If you select a single address, enter it in the start box.
•Destination Address
The Destination Address will be assumed to be from the opposite (LAN or WAN) of the
Source Address. As with t he Sou rce Add ress, you ca n sel ect Any, a Single address, or a Range
unless NAT is enabled and the destination is the LAN. In that case, you must enter a Single
LAN address in the sta r t box.
•Log
You can select whether the traffic will be logged. The choices are:
•Never - no log entries will be made for this service.
•Always - any traffic for this service type will be logged.
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•Match - traffic of this type which matches the parameters and action will be logged.
•Not match - traffic of this type which does not match the parameters and action will be
logged.
Inbound Rules (Port Forwarding)
Because the FWAG114 uses Netw ork Address Translation (NAT), your network presents only one
IP address to the Internet, and outside users cannot directly address any of your local computers.
However, by defining an inbound rule you can make a local server (for example, a web server or
game server) visible and ava il abl e t o the Internet. The rule tell s the rout er to di rec t i nbound traffic
for a particula r servic e to one lo cal serve r based on the desti nation po rt number. This is also known
as port forwarding.
Note: Some residential broadband ISP accounts do not allow you to run any server
processes (such as a Web or FTP server) from your location. Your ISP may periodically
check for servers and may suspend your account if it discovers any active services at
your location. If you are unsure, refer to the Acceptable Use Policy of your ISP.
Remember that allowing inbound services opens holes in your firewall. Only enable those ports
that are necessary for your network. Following are two application examples of inbound rules:
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Inbound Rule Example: A Local Public Web Server
If you host a public web s erver on your local network, you can define a rule to al l ow inb ound web
(HTTP) requests from any outside IP address to the IP address of your web server at any time of
day. This rule is shown in Figure 4-3:
Figure 4-3: Rule example: A Local Public Web Server
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Inbound Rule Example: Allowing Videoconference from Restricted Addresses
If you want to allow incoming videoconf er enc in g to be initi at ed fr om a rest ri ct ed ra nge of outside
IP addresses, such as from a branch office, you can create an inbound rule. In the example shown
in Figure 4-4, CU-SeeMe connections are allowed only from a specified range of external IP
addresses. In this case, we have also specified logging of any incoming CU-SeeMe requests that
do not match the allowed parameters.
Figure 4-4: Rule example: Videoconference from Restricted Addresses
Considerations for Inbound Rules
•If your external IP address is assigned dynamically by your ISP, the IP address may change
periodically as the DHCP lease expires. Consider using the Dyamic DNS feature in the
Advanced menus so that external users can always find your network.
•If the IP address of the local server PC is assigned by DHCP, it may change when the PC is
rebooted. To avoid this, use the Reserved IP address feature in the LAN IP menu to keep th e
PC’s IP address constant.
•Local PCs must access th e local ser ver using th e PCs’ local LAN addres s (192.168 .0.99 in this
example). Attempts by local PCs to access the server using the external WAN IP address will
fail.
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Outbound Rules (Service Blocking)
The FWAG114 allows you to block the use of certain Internet services by PCs on your network.
This is called service blocking or port filtering. You can define an outbound rule to block Internet
access from a local PC based on:
•the IP address of the local PC (source address)
•the IP address of the Internet site being contacted (destination address)
•the time of day
•the type of service being requested (service port number)
Following is an application example of outbound rules:
Outbound Rule Example: Blocking Instant Messenger
If you want to block Instant Me sse nge r usa ge by employees during working hours, you can cr ea te
an outbound rule to block that application from any internal IP address to any external address
according to th e schedul e that you have c reated i n the Sc hedule menu. You can also have th e router
log any attempt to use Instant Messenger during that blocked period.
Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
Order of Precedence for Rules
As you define new rules, they are added to the tables in the Rules menu, as shown in Figure 4-6:
Figure 4-6: Rules table with examples
For any traffic attempting to pass through the firewall, the packet information is subjected to the
rules in the order shown i n the Rule s Table, beginning at the top and procee ding to t he defaul t rules
at the bottom. In some cases, the order of precedence of two or more rules may be important in
determining the dispo sition of a pac ket. The Move button allows you to relo cate a defin ed rule to a
new position in the table.
Default DMZ Server
Incoming traffic from the Internet is normally discarded by the router unless the traffic is a
response to one of your local computers or a service for which you have configured an inbound
rule. Instead of d iscardin g this tr aff ic, you can h ave it for warded to o ne compute r on your ne twork.
This computer is called the Default DMZ Server.
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The Default DMZ Server feature is helpful whe n using some online game s and videoconferencing
applications that are in compatible wit h NAT . The router i s programmed t o recogni ze some of th ese
applications and to wor k p roperly with t hem, but th ere are other appli cati ons t hat may not funct ion
well. In some cases, one local PC can r un the appl ication properly i f that PC’s IP address is entered
as the Default DMZ Server.
Note: For security, NETGEAR strongly recommends that you avoid using the Default
DMZ Server feature. When a computer is designated as the Default DMZ Server, it loses
much of the protection of the firewall , and is expose d to many ex ploits from th e Internet .
If compromised, the computer can be used to attack your network.
To assign a computer or server to be a Default DMZ server:
1.Click Default DMZ Server.
2.Type the IP address for that server.
3.Click Apply.
Note: In this application, the use of the term ‘DMZ’ has become common, although it is
a misnomer. In tradition al fi re wal ls, a DMZ is actually a sepa ra te physical network port .
A true DMZ port is for connecting servers that require greater access from the outside,
and will therefore be provided with a different level of security by the firewall. A better
term for our application is Exposed Host.
Respond to Ping on Internet WAN Port
If you want the router to respond to a 'ping' from the Internet, click the ‘Respond to Ping on
Internet WAN Port’ check box. This should only be used as a diagnostic tool, since it allows your
router to be discovered. Don't check this box unless you have a specific reason to do so.
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Services
Services are functions performed by server computers at the request of client computers. For
example, Web servers serve web pages, time servers serve time and date information, and game
hosts serve data about other players’ moves. When a computer on the Internet sends a request for
service to a server computer, the requested service is identified by a service or port number. This
number appears as the destination port number in the transmitted IP packets. For example, a packet
that is sent with destination port number 80 is an HTTP (Web server) request.
The service numbers for many common protocols are defined by the Internet Engineering Task
Force (IETF) and published in RFC1700, “Assigned Numbers.” Service numbers for other
applications are typically chosen from the range 1024 to 65535 by the authors of the application.
Although the FWAG114 already holds a list of many service port numbers, you are not limited to
these choices. Use the Service s menu to add additional services and appli cat io ns to the list for use
in defining firewall rules. The Services menu shows a list of services that you have defined, as
shown in Figure 4-7:
Figure 4-7: Services menu
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To define a new service, first you must determine which port number or range of numbers is used
by the application. This information can usually be determined by contacting the publisher of the
application or from user groups of newsgroups. When you have the port number information, go
the Services menu and click on the Add Custom Service button. The Add Services menu will
appear, as shown in Figure 4-8:
Figure 4-8: Add Custom Service menu
To add a service,
1.Enter a descriptive name for the service so that you will remember what it is.
2.Select whether the service uses TCP or UDP as its transport protocol.
If you can’t determine which is used, se lect both.
3.Enter the lowest port nu mber used by the service.
4.Enter the highest port number used by the service.
If the service only uses a single port number, enter the same number in both fields.
5.Click Apply.
The new service will now appear in the Services menu, and in the Service name selection box in
the Rules menu.
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Using a Schedule to Block or Allow Specific Traffic
If you enabled content filtering in the Block Sites menu, or if you defined an outbound rule to use
a schedule, you can set up a schedule for when blocking occurs or when access is restricted. The
router allows you to specify when blocking will be enforced by configuring the Schedule tab
shown below:
Figure 4-9: Schedule menu
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To block keywords or Internet domains based on a schedule, select Every Day or select one or
more days. If you want to limit ac cess compl etely for the sel ected days, sel ect All Day. Otherwise,
If you want to limit access during certain times for the selected days, type a Start Blocking time
and an End Blocking time.
Note: Note: Enter the values as 24-hour time. For example, 10:30 am would be 10 hours and 30
minutes and 10:30 pm would be 22 hours and 30 minutes.
Be sure to click Apply when you have finished configuring this menu.
Time Zone
The FW AG1 14 wireless firewall uses the Network Time Protocol (NTP) to obtain the current time
and date from one of several Network Time Servers on the Internet. In order to localize the time
for your log entries, you must specify your Time Zone:
•Time Zone. Select your local time zone. This setting will be used for the blocking schedule
and for time-stamping log entries.
•Daylight Savings Time. Check this box for daylight savings time.
Note: If your region uses Daylight Savings Time, you must manually select Adjust for
Daylight Savings Time on the first day of Daylight Savings Time, and unselect it at the
end. Enabling Daylight Savings Time will add one hour to the standard time.
Be sure to click Apply when you have finished configuring this menu.
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Getting E-Mail Notifications of Event Logs and Alerts
In order to receive logs and alerts by e-mail, you must provide your e-mail information in the
E-Mail subheading:
Figure 4-10: E-mail menu
•Turn e-mail notification on. Check this box if you wish to re ceive e-mai l logs and aler ts from
the router.
•Your outgoing mail server. Enter the name or IP address of yo ur ISP’s outgoing (SMTP) mail
server (suc h as mail.myISP.com). You may be ab le to find this information in the
configuration menu of your e-mail program. If you leave this box blank, log and alert
messages will not be sent via e-mail.
•Send to this e-mail address. Enter the e-mail addres s to which logs and alerts ar e sent. This
e-mail address will al so be used as the From address. If you leave this box blank, log and alert
messages will not be sent via e-mail.
You can specify that logs are immediately sent to the specified e-mail address when any of the
following events occur:
•If a Denial of Service attack is detected.
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•If a Port Scan is detected.
•If a user on your LAN attempts to access a website that you blocked using Keyword blocking.
You can specify that logs are s ent t o you a ccordi ng to a s chedul e. Sel ect whe ther you wo uld l ike t o
receive the logs Hourly, Daily, Weekly, or When Full. Depending on your selection, you may also
need to specify:
–Day for sending log
Relevant when the log is sent weekly or daily.
–Time for sending log
Relevant when the log is sent daily or weekly.
If the Weekly, Daily or Hourly option is selected and the log fills up before the specified
period, the log is automatically e-mailed to the specified e-mail address. After the log is sent,
the log is cleared from the router’s memory. If the router cannot e-mail the log file, the log
buffer may fill up. In this case, the router overwrites the log and discards its contents.
Be sure to click Apply when you have finished configuring this menu.
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Viewing Logs of Web Access or Attempted Web Access
The router will l og security-related e vents such as denied incoming and outgoing ser vice requests,
hacker probes, and administrator logins. If you enable content filtering in the Block Sites menu,
the Log page will also show you when someone on your network tried to access a blocked site. If
you enabled e-mail notification, you'll receive these logs in an e-mail message. If you don't have
e-mail notification enabled, you can view the logs here. An example is shown in Figure 4-11:
Figure 4-11: Logs menu
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Log entries are described in Table 5
Table 5.Log entry descriptions
FieldDescription
Date and TimeThe date and time the log entry was recorded.
Description or
The type of event and what action was taken if any.
Action
Source IPThe IP address of the initiating device for this log entry.
Source port and
interface
The service port number of the initiating device, and whether it
originated from the LAN or WAN
DestinationThe name or IP address of the destination device or website.
Destination port
and interface
The service port number of the destination device, and whether
it’s on the LAN or WAN.
Log action buttons are described in Table 6
Table 6.Log action buttons
FieldDescription
RefreshClick this button to refresh the log screen.
Clear LogClick this button to clear the log entries.
Send LogClick this button to email the log immediately.
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Examples of log messages
Following are examples of log messages. In all cases, the log entry shows the timestamp as:
Day, Year-Month-Date Hour:Minute:Second
Activation and Administration
Tue, 2002-05-21 18:48:39 - NETGEAR activated
[This entry indicates a power-up or reboot with initial time entry.]
[These entries show an inbound FTP (port 21) packet, UDP packet, and ICMP packet being
dropped as a result of the default inbound rule, which states that all inbound packets are
denied.]
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Syslog
You can configure the router to s end syste m logs t o a n exter nal PC that i s runn ing a s ysl og log ging
program. Enter the IP address of the logging PC and click the Enable Syslog checkbox.
Logging programs are available for Windows, Macintosh, and Linux computers.
Configuring E-Mail Alert and Web Access Log Notifications
In order to receive logs and aler ts by email, you must provide your email information in the E-Mail
menu, shown below:
Figure 6-1: Email menu
•Turn e-mail notification on. Check this box if you wish to re ceive e-mai l logs and aler ts from
the router.
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•Your outgoing mail server. Enter the name of your ISP ’s outgoing (SMTP) mail server (such
as mail.myISP.com). You may be able to find this information in the configuration menu of
your e-mail program. If you leave this box blank, log and alert messages will not be sent via
e-mail.
•Send to this e-mail address. Enter the e-mail addre ss to which logs and alerts are sent. This
e-mail address will al so be used as the From address. If you leave this box blank, log and alert
messages will not be sent via e-mail.
You can specify that logs are automatically sent to the specified e-mail address with these options:
•Send alert immediately
Check this box if you would like immediate notification of attempted access to a blocked site.
•Send logs according to this schedule
Specifies how often to send the logs: Hourly, Daily, Weekly, or When Full.
–Day for sending log
Specifies which day of the week to send the log. Relevant when the log is sent weekly or
daily.
–Time for sending log
Specifies the time of day to send the log. Relevant when the log is sent daily or weekly.
If the Weekly, Daily or Hourly option is selected and the log fills up before the specified
period, the log is automatically e-mailed to the specified e-mail address. After the log is sent,
the log is cleared from the router’s memory. If the router cannot e-mail the log file, the log
buffer may fill up. In this case, the router overwrites the log and discards its contents.
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4-22Firewall Protection and Content Filtering
Chapter 5
Maintenance
This chapter describes how to use the maintenance features of your Model FWAG114 Cable/DSL
Wireless ProSafe Firewall . These features can be found by clicking on the Maintenance heading
in the Main Men u of the browse r interface.
Viewing Firewall Status Information
The Router Status menu provides a limited amount of status and usage information. From the
Main Menu of the browser interface, click on Maintenance, then select System Status to view the
System Status screen, shown below.
Figure 5-1: Router Status screen
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This scree n shows the fo llowing parameters:
Table 6.Menu 3.2 - Firewall Status Fields
Field Description
Account NameThis field displays the Host Name assigned to the router.
Firmware VersionThis field displays the router firmware version.
Internet PortThese parameters apply to the Internet (WAN) port of the router.
MAC AddressThis field displays the Media Access Control address being used by the
Internet (WAN) port of the router.
IP AddressThis field displays the IP add res s be ing us ed b y the Inte rnet (WAN) port
of the router. If no address is shown, the router cannot connect to the
Internet.
IP Subnet MaskThis field displays the IP Subn et Mask bein g used by the Inter net (W AN)
port of the router.
DHCPIf set to None, the router is configured to use a fixed IP address on the
WAN.
If set to Client, the router is configured to obtain an IP address dynamically from the ISP.
LAN PortThese parameters apply to the Local (WAN) port of the router.
MAC AddressThis field displays the Media Access Control address being used by the
LAN port of the router.
IP AddressThis field displays the IP address being used by the Local (LAN) port of
the router. The default is 192.168.0.1
IP Subnet MaskThis field displays the IP Subnet Mask being used by the Local (LAN)
port of the router. The default is 255.255.255.0
DHCPIdentifies if the router’s built-in DHCP server is active for the LAN
attached devi ces.
Wireless PortThese parameters apply to the Wireless port of the router.
MAC AddressThis field displays the Media Access Control address being used by the
Wireless port of the router.
Name (SSID)This field displays the wireless network name (SSID) being used by the
wireless port of the ro uter. The default is Wireless.
RegionThis field displa ys the g eog raph ic regi on w h ere th e rou ter be ing used. It
may be illegal to use the wireless features of the router in some parts of
the world.
ChannelIdentifies if the channel the wireless port is using. See “Wireless Chan-
nels” on page D-7 for the frequencies used on each channel.
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Click on the “Show Statistics” button to display the connection status, as shown below.
Figure 6-1: Connection Status screen
This scree n shows the following stat istics:.
Table 7.Connection Status Fields
FieldDescription
Connection TimeThe length of time the router has been connected to your Internet service provider’s
network.
Connection Method The method used to obtain an IP address from your Internet service provider.
IP AddressThe WAN (Internet) IP Address assigned to the router.
Network MaskThe WAN (Internet) Subnet Mask assigned to the router.
Default GatewayThe WAN (Internet) default gateway the router communicates with.
Log action buttons are described in Table 8
Table 8.Connection Status action buttons
FieldDescription
RenewClick the Renew button to renew the DHCP lease.
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Click on the “Show WAN Status” button to display router usage statistics, as shown below.
Figure 8-1: Router Statistics screen
This scree n shows the following stat istics:
Table 9.Router Statistics Fields
FieldDescription
PortThe statistics for the WAN (Internet) and LAN (local) ports. For each port, the screen
displays:
StatusThe link status of the port.
TxPktsThe number of packets transmitted on this port since reset or manual clear.
RxPktsThe number of packets received on this port since reset or manual clear.
CollisionsThe number of collisions on this port since reset or manual clear.
Tx B/sThe current transmission (outbound) bandwidth used on the WAN and LAN ports.
Rx B/sThe current reception (inbound) bandwidth used on the WAN and LAN ports.
Up TimeThe amount of time since the router was last restarted.
Up TimeThe time elapsed since this port acquired the link.
Poll IntervalSpeci fie s the intervals at which the st ati sti cs are up dated in this window. Click on Stop
to freeze the display.
WAN Status action buttons are described in Table 8
Table 10.Connection Status action buttons
FieldDescription
Set IntervalEnter a time and click the button to set the polling frequency.
StopClick the Stop button to freeze the polling information.
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Viewing a List of Attached Devices
The Attached Device s men u contains a table of al l IP devices that the router has discovere d on the
local network. From the Main Menu of the browser interface, under the Maintenance heading,
select Attached Devices to view the table, shown below.
Figure 10-1: Attached Devices menu
For each device, the table shows the IP address, NetBIOS Host Name (if available), and Ethernet
MAC address. Note that if the router is rebooted, the table data is lost until the router rediscovers
the devices. To force the router to look for attached devices, click the Refresh button.
Upgrading the Router Software
The routing software of the FWAG114 wireless firewall is stored in FLASH memory, and can be
upgraded as new software is released by NETGEAR. Upgrade files can be downloaded from
Netgear's website. If the upgrade file is compressed (.ZIP file), you must first extract the binary
(.BIN) file before sending it to the router. The upgrade file can be sent to the router using your
browser.
Note: The Web browser used to upload new firmware into the FWAG114 wireless firewall must
support HTTP uploads. NETGEAR recommends using Microsoft Internet Explorer or Netscape
Navigator 3.0 or above.
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From the Main Menu of the browser interface, under the Maintenance heading, select the Router
Upgrade heading to display the menu shown below.
Figure 10-2: Router Upgrade menu
To upload new firmware:
1.Download a nd unzip the new software file from NETGEAR.
2.In the Router Upgrade menu, click the Browse button and browse to the locati on of the binary
(.BIN) upgrade file
3.Click Upload.
Note: When uploading software to the FWAG 114 wireless firewall, it is important not to
interrupt the Web browser by closi ng the window, clicking a link, or loadin g a ne w page. If t he
browser is interrupted, it may corrupt the software. When the upload is complete, your router
will automatically restart. The upgrade process will typically take about one minute.
In some cases, you may need to reconfigure the router after upgrading.
Configuration File Management
The configuration settings of the FWAG114 wireless firewall are stored within the router in a
configuration file. This file can be saved (backed up) to a user’s PC, retrieved (restored) from the
user’s PC, or cleared to factory default settings.
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From the Main Menu of the browser inter fa ce, und er the Main tenance heading, select the Set ti ngs
Backup heading to bring up the menu shown below.
Figure 10-3: Settings Backup menu
Three options are available, and are described in the following sections.
Restoring and Backing Up the Configuration
The Restore and Backup options in the Sett ings Bac kup menu al low you to save and retr ieve a fi le
containing your router’s configuration settings.
To save your settings, select the Backup tab. Click the Backup button. Your browser will extract
the configuration file from the router and will prompt you for a location on your PC to store the
file. You can give the file a meaningful name at this time, such as pacbell.cfg.
T o r estor e your set tings from a save d conf igura tion file , ente r the f ull path t o the fil e on your PC or
click the Browse button to browse to the file. When you have loca ted it, click the Rest ore button to
send the file to the router. The router will then reboot automatically.
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Erasing the Configuration
It is sometimes desirable to restore the router to a known blank condition. This can be done by
using the Erase function, which will restore all factory settings. After an erase, the router's
password will be password, the LAN IP address will be 192.1 68.0.1, and th e router's DHCP clie nt
will be enabled.
To erase the configuration, click the Erase button.
To restore the factory default configuration settings without knowing the login password or IP
address, you must use the Default Reset button on the rear panel of the router. See “Restoring the
Default Configuration and Password” on page 7-7.
Changing the Administrator Password
The default password for the router’s Web Configuration Manager is password. Netgear
recommends that you change this password to a more secure password.
From the Main Menu of the browser interface, under the Maintenance heading, select Set
Password to bring up the menu shown below.
Figure 10-4: Set Password menu
T o change the password, first enter the old password, and then enter the new password twice. Click
Apply.
5-8Maintenance
Chapter 6
Advanced Configuration
This chapter describes how to configure the advanced features of your Model FWAG114 Cable/
DSL Wireless ProSafe Firewall . These features can be found under the Advanced heading in the
Main Menu of the browser interface.
Configuring for Port Forwarding to Local Servers
Although the router ca use s your ent ir e lo cal network to appear as a single machine to the Internet,
you can make a local server (for exampl e, a web server or ga me server) vis ible and avai lable to the
Internet. This is done using the Port Forwarding menu. From the Main Menu of the browser
interface, under Advanced, click on Port Forwarding to view the port forwarding menu, shown
below.
Figure 6-1: Port Forwarding Menu
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.
Note: If you are unfamiliar with networking and routing , refer to Append ix B, “Network, Routing, Firewall,
and Basics,” to become more familiar with the terms and procedures used in this manual.
Use the Port Forwardi ng me nu to config ure t he rou ter t o for ward i ncoming p rotoc ols t o comp uters
on your local network. In addition to servers for specific applications, you can also specify a
Default DMZ Server to which all other incoming protocols are forwarded. The DMZ Server is
configured in the Security Menu.
Before starting, you'l l ne ed t o determine which type of serv ic e, app li cat i on or game you'll provide
and the IP address of the computer that will provide each service. Be sure the computer’s IP
address never changes. To configure port forwarding to a local server:
1.From the Service & Game box, select the service or game that you will host on your network.
If the service does not appear in the list, refer to the following sec tion, “Adding a Custom
Service”.
2.Enter the IP address of the local server in the corresponding Server IP Address box.
3.Click the Add button.
Adding a Custom Service
To define a service, game or application that does not appear in the Services & Games list, you
must determine what port numbers are used by the service. For this information, you may need to
contact the manufacturer of the program that you wish to use. When you have the port number
information , follow these steps:
1.Click the Add Custom Service button.
2.Enter the first port number in an unus ed Start Port box.
3.To forward only one port, enter it again in the End Port box. To specify a range of ports, enter
the last port to be forwarded in the End Port box.
4.Enter the IP address of the local server in the corresponding Server IP Address box.
5.Type a name for the service.
6.Click Apply at the bottom of the menu.
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Editing or Deleting a Port Forwarding Entry
To edit or delete a Port Forwarding entry, follow these steps.
1.In the table, select the button next to the service name.
2.Click Edit or Delete.
Local Web and FTP Server Example
If a local PC with a pr ivate IP addr ess of 192.168.0 .33 a cts as a Web and FTP server , config ure the
Ports menu to forward HTTP (port 80) and FTP (port 21) to local address 192.168.0.33
In order for a remote user to access this server from the Internet, the remote user must know the IP
address that has been assigned by your ISP. If this address is 172.16 .1.23, for example, an Inte rne t
user can access your Web server by directing the browser to http://172.16.1.23. The assigned IP
address can be found in the Maintenance Status Menu, where it is shown as the WAN IP Address.
Some consid erations for this application are:
•If your account’s IP address is assigned dynamically by your ISP, the IP address may change
periodically as the DHCP lease expires.
•If the IP address of the l ocal PC is assign ed by DHCP, it may change when the PC is reboot ed.
To avoid this, you can manually configure the PC to use a fixed address.
•Local PCs must access th e local ser ver using th e PCs’ local LAN addres s (192.168 .0.33 in this
example). Attempts by local PCs to access the server using the e xternal IP address
(172.16.1.23 in this example) will fail.
Multiple Computers for Half Life, KALI or Quake III Example
To set up an additional computer to play Half Life, KALI or Quake III:
1.Click the button of an unused port in the table.
2.Select the game again from the Services/Games list.
3.Change the beginning port number in the Start Port box.
For these games, use the supplied number in the default listing and add +1 for each additional
computer. For example, if you've already configured one computer to play Hexen II (using
port 26900), the second computer's port number would be 26901, and the third computer
would be 26902.
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4.
Type the same port number in the End Port box that you typed in the Start Port box.
5.Type the IP address of the additional computer in the Server IP Address box.
6.Click Apply.
Some online games and videoconferencing applications are incompatible with NAT. The
FWAG114 wireless firewall is progr ammed to recognize some of these applications and to work
properly with them, but th ere are other app licat ions th at may not funct ion well . In some case s, one
local PC can run the application properly if that PC’s IP address is entered as the default in the
POR TS Menu. If one local PC ac ts as a ga me or vid eoconf erenci ng host , en ter its IP addr ess as th e
default.
Configuring the WAN Setup Options
The WAN Setup options let you configure a DMZ server, change the MTU size and enable the
firewall to respond to a Ping on the WAN port. These options are discussed below.
Setting Up a Default DMZ Server
The default DMZ server feature is helpful when using some online games and videoconferencing
applications that are in compatible wit h NAT . The router i s programmed t o recogni ze some of th ese
applications and to wor k p roperly with t hem, but th ere are other appli cati ons t hat may not funct ion
well. In some cases, one local PC can r un the appl ication properly i f that PC’s IP address is entered
as the default DMZ server.
Note: DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the
protection of the firewall, and is exposed to exploits from the Internet. If compromised, the DMZ server can
be used to attack your network.
Incoming traffic from the Internet is normally discarded by the router unless the traffic is a
response to one of your local computers or a service that you have configured in the Ports menu.
Instead of discardin g this t raffi c, you ca n have it forw arded to one computer on you r network. This
computer is called the Default DMZ Server.
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The WAN Setup menu, shown below lets you configure a Default DMZ Server.
Figure 6-2: WAN Setup menu.
To assign a computer or server to be a Default DMZ server, follow these steps:
1.Click WAN Setup link on the Advanced section of the main menu.
2.Type the IP address for that server. To remove the default DMZ server, replace the IP address
numbers wi th all zeros.
3.Click Apply.
Respond to Ping on Internet WAN Port
If you want the router to respond to a 'ping' from the Internet, click the ‘Respond to Ping on
Internet WAN Port’ check box. This should only be used as a diagnostic tool, since it allows your
router to be discovered. Don't check this box unless you have a specific reason to do so.
Setting the MTU Size
The default MTU size i s usua ll y fine. The normal MTU (Maxi m um Transmit Unit) value for most
Ethernet networks is 15 00 Bytes. Fo r some ISPs , part icula rly some u sing PPPoE, you may need t o
reduce the MTU. This should not be done unless you are sure it is necessary by your ISP.
Any packets sent through the router that are larger than the configured MTU size will be
repackaged into smaller packets to meet the MTU req uirement. To change the MTU size:
1.Under MTU Size, enter a new size between 64 and 1500.
2.Click Apply to save the new configuration.
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Using the LAN IP Setup Options
The second feature category under the Advanced heading is LAN IP Setup. This menu allows
configuration of LAN IP services such as DHCP and RIP. From the Main Menu of the browser
interface, under Advanced, click on LAN IP Setup to view the LAN IP Setup menu, shown below.
Figure 6-3: LAN IP Setup Menu
Configuring LAN TCP/IP Setup Parameters
The router is shipped preconfigured to use private IP addresses on the LAN side, and to act.as a
DHCP server. The router’s default LAN IP configuration is:
•LAN IP addresses—192.168.0.1
•Subnet mask—255.255.255.0
These addresses ar e p art of the IETF-designated private address range fo r use in private networks,
and should be suit able in mos t appl ic ations . If yo ur net work has a requ irement to us e a different IP
addressing scheme, you can make those changes in this menu.
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The LAN IP pa rameters are:
•IP Address
This is the LAN IP address of the router.
•IP Subnet Mask
This is the LAN Sub net Mask of the rou ter. Comb ined with the IP address, the IP Sub net Mask
allows a device to know which other addresses are local to it, and which must be reached
through a gateway or router.
•RIP Direct ion
RIP (Router Informat ion Prot ocol) allows a router to exc hange routing information wi th other
routers. The RIP Direction selection controls how the router sends and receives RIP packets.
Both is the default.
— When set to Both or Out Only, the router will broadcast its routing table periodically.
— When set to Both or In Only, it will incorporate the RIP information that it receives.
— When set to None, it will not send any RIP packets and will ignore any RIP packets
received.
•RIP Version
This controls the fo rm at and the broadcasting met hod of the RIP packets that the ro uter sends.
(It recognizes both formats when receiving.) By default, this is set for RIP-1.
— RIP-1 is uni ver sally supported. RIP-1 is proba bl y adequate for most networks, unless you
have an unusual network setup.
— RIP-2 carries more information. RIP-2B uses subnet broadcasting.
Note: If you change the LAN IP address of the router while connected through the browser, you will be
disconnected. You must then open a new connection to the new IP address and log in again.
Using the Router as a DHCP server
By default, the router will function as a DHCP (Dynamic Host Configuration Protocol) server,
allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to
the router's LAN. The assigned default gateway address i s the LAN address of the router. IP
addresses will be assigned to the attached PCs from a pool of addresses specified in this menu.
Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN.
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
For most applications, the def ault DHCP and TCP/I P settin gs of the ro uter are satisfa ctory. See “IP
Configuration by DHCP” on page B-10 fo r an explanat ion of DHCP and infor mation about how to
assign IP addresses for your network.
If another device on your network will be the DHCP server, or if you will manually configure the
network settings of all of your computers, clear the ‘Use router as DHCP server’ check box.
Otherwise, leave it checked.
Specify the pool of IP addresses to be assigned by setting the Starting IP Address and Ending IP
Address. These addresses should be part of the same IP address subnet as the router’s LAN IP
address. Using th e d efa ul t addressing scheme, you should define a range be twee n 192.168.0.2 and
192.168.0.253, although you may wish to save part of the range for devices with fixed addresses.
The router will deliver the following parameters to any LAN device that requests DHCP:
•An IP Address from the range you have defined
•Subnet Mask
•Gateway IP Address (the router’s LAN IP address)
•Primary DNS Server (if you entered a Primary DNS address in the Basic Settings menu;
otherwise , the router’s LAN IP address)
•Secondary DNS Server (if you entered a Secondary DNS address in the Basic Settings menu
Using Address Reservation
When you specify a reserved IP address for a PC on the LAN, that PC will always receive the
same IP address each time it access the router’s DHCP server. Reserved IP addresses should be
assigned to servers that require permanent IP settings.
To reserve an IP address:
1.Click the Add button.
2.In the IP Address box, type the IP address to assign to the PC or server.
(choose an IP address from the router’s LAN subnet, such as 192.168.0.X)
3.Type the MAC Address of the PC or server.
(Tip: If the PC is already present on your network, you can copy its MAC address from the
Attached Devices menu and paste it here.)
4.Click Apply to enter the reserved address into the table.
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
Note: The reserved address will not be assigned until the next time the PC contacts the router's
DHCP server. Reboot the PC or access its IP configuration and force a DHCP release and renew.
To edit or delete a reserved address entry:
1.Click the button next to the reserved address you want to edit or delete.
2.Click Edit or Delete.
Using a Dynamic DNS Service
If your network has a permanently assigned IP address, you can register a domain name and have
that name linked with your IP address by public Domain Name Servers (DNS). However, if your
Internet account uses a dynamically assigned IP address, you will not know in advance what your
IP address will be, and the address can change frequently. In this case, you can use a commercial
dynamic DNS service, who will allow you to register your domain to their IP address, and will
forward traffic directed at your domain to your frequently-changing IP address.
Note: If your ISP assig ns a private WAN IP address (such as 19 2.168.x.x or 10.x.x.x), the dynamic DNS
service will not work because private addresses will not be routed on the Internet.
The router contains a client that can connect to many popular dynamic DNS services. You can
select one of these services and obtain an account with them. Then, whenever your ISP-assigned
IP address changes, your router will automatically contact your dynamic DNS service provider,
log in to your account, and register your new IP address.
From the Main Menu of the browser interface, under Advanced, click on Dynamic DNS. To
configure Dynamic DNS:
1.Register for an account with one of the dynamic DNS service providers whose names appear
in the ‘Select Service Provider’ box. For example, for dyndns.org, go to www.dyndns.org.
2.Select the Use a dynamic DNS service check box.
3.Select the name of your dynamic DNS Service Provider.
4.Type the Host Name (or domain name) that your dynamic DNS service provider gave you.
5.Type the User Name for your dynamic DNS account.
6.Type the Password (or key) for your dynamic DNS account.
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
7.
If your dynamic DNS provider allows the use of wildcards in resolving your URL, you may
select the Use wildcards check box to activate this feature.
For example, the wildcard feature will cause *.yourhost.dyndns.org to be aliased to the same
IP address as yourhost.dyndns.org
8.Click Apply to save your configuration.
Configuring Static Routes
Static Routes provide additional routing information to your router. Under normal circumstances,
the router has adequate routing information after it has been configured for Internet access, and
you do not need to configure additional static routes. You must configure static routes only for
unusual cases such as multiple routers or multiple IP subnets located on your network.
From the Main Menu of the browser inter face , under Advanc ed, click on S ta tic Routes t o view the
Static Route menu, shown below.
Figure 6-4.S tatic Route Summary Table
To add or edit a Static Route:
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
1.
Click the Add button to open the Add/Edit Menu, shown below.
Figure 6-5.Static Route Entry and Edit Menu
Type a route name for this static route in the Route Name box under the table.
2.
(This is for identification purpose only.)
3.Select Private if you want to lim it access to th e LAN only. The static route will not be reported
in RIP.
4.Select Active to make this route effective.
5.Type the Destination IP Address of the final destination.
6.Type the IP Subnet Mask for this destination.
If the destination is a single host, type 255.255.255.255.
7.T ype the Gat eway IP Address , which must be a router on th e same LAN segment as t he router.
8.Type a number between 1 and 15 as the Metric value.
This represents the number of routers between your network and the destination. Usually, a
setting of 2 or 3 works, but if this is a direct connection, set it to 1.
9.Click Apply to have the static route entered into the table.
As an example of when a static route is needed, consider the following case:
•Your primary Internet access is through a cable modem to an ISP.
•You have an ISDN router on your home network for connecting to the company where
you are employed. This router’s address on your LAN is 192.168.0.100.
•Your company’s network is 134.177.0.0.
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
When you first configur ed your r outer , two impl icit stat ic rou tes wer e crea ted. A defaul t rout e was
created with your ISP as the gateway, and a second static route was created to your local network
for all 192.168.0.x addresses. With this configuration, if you attempt to access a device on the
134.177.0.0 network, your router will forward your request to the ISP. The ISP forwards your
request to the company where you are employed, and the request will likely be denied by the
company’s firewall.
In this case you must define a static route, telling your router that 134.177.0.0 should be accessed
through the ISDN router at 192.168.0.100. The static route would look like Figure 6-5.
In this example:
•The Destination IP Address and IP Subnet Mask fields specify that this static route applies to
all 134.177.x.x addresses.
•The Gateway IP Address fields specifies that all traffic for these addresse s should be
forwarded to the ISDN router at 192.168.0.100.
•A Metric value of 1 will work since the ISDN router is on the LAN.
•Private is selected only as a precautionary security measure in case RIP is activated.
Enabling Remote Management Access
Using the Remote Management page, you can allow a user or users on the Internet to configure,
upgrade and check the status of your FWAG114 wireless firewall.
Note: Be sure to change the router's default configuration password to a very secure password. The ideal
password should cont ain no dictionary words f rom any language, and should be a mixture of letters (both
upper and lower case), numbers, and sym bols. Your password can be up to 30 characters.
To configure your router for Remote Management:
1.Select the Turn Remote Management On check box.
2.Specify what external addresses will be allowed to access the router’s remote management.
Note: For enhanced security, restrict access to as few exter nal IP addres ses as practical.
a.To allow access from any IP address on the Internet, select Everyone.
b.To allow access from a range of IP addresses on the Internet, select IP address range.
Enter a beginning and ending IP address to define the allowed range.
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c.
To allow access from a single IP address on the Internet, select Only this PC.
Enter the IP address that will be allowed access.
3.Specify the Port Number that will be used for accessing the management interface.
Web browser access normally uses the standard HTTP service port 80. For greater security,
you can change the remote management web interface to a custom port by entering that
number in the box provided. Choose a number between 1024 and 65535, but do not use the
number of any common service port. The default is 8080, which is a common alternate for
HTTP.
4.Click Apply to have your changes take effect.
Note: When accessing your router from the Internet, you will type your router's WAN IP address
into your browser's Address (in IE) or Locat ion (in Netscape) box, followed by a col on (: ) and the
custom port number. For example, if your external address is 134.177.0.123 and you use port
number 8080, you must enter in your browser:
http://134.177.0.123:8080
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Using Universal Plug and Pla y (UPnP)
Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers,
access the network and connect to other devices as needed. UPnP devices can
automatically discover the services from other registered UPnP devices on the network.
Figure 6-6.UPnP Menu
From the Main Menu of the browser interface, under Advanced, click on UPnP. Set up UPnP
according to the guidelines below.
Turn UPnP On: UPnP can be enabled or disab led fo r aut omatic device co nfigur ation . The de fau lt
setting for UPnP is enabled. If disabled, the router will not allow any device to automatically
control the resources, such as port forwarding (mapping), of the router.
Advertisement Period: T he Adver tisemen t Per iod i s how of ten t he rou ter wi ll br oadcas t it s UPnP
information. This value can range from 1 to 1440 minutes. The default period is 30 minutes.
Shorter durations will ensure that control points have current device status at the expense of
additional network tr affic . Longer duratio ns may compromise the freshness of the device st atus but
can significantly reduce network traffic.
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Advertisement Time To Live: The time to live for the advertisement is measured in hops (steps)
for each UPnP packet sent. The time to live hop count is the number of st eps a broadcast packet is
allowed to propagate for each UPnP advertisement before it disappears. The number of hops can
range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should
be fine for most home networks. If you notice that some devices are not being updated or reached
correctly, then it may be n ecessary to i ncrease this value a little.
UPnP Portmap T able : The UPnP Port map Table displays the IP addres s of each UPnP device that
is currently accessing the router and which ports (Internal and External) that device has opened.
The UPnP Portmap Table also displays what type of port is opene d and if that port is s till act ive for
each IP address.
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
6-16Advanced Configuratio n
Chapter 7
Troubleshooting
This chapter gives infor mation abo ut t rouble shooti ng your Mo del FWAG114 Cabl e/DSL Wireless
ProSafe Firewall . After each problem description, instructions are provided to help you diagnose
and solve the problem.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1.When power is first applied, verify that the Power LEDis on.
2.After approximately 10 seconds, verify that:
a.The Test LED is not lit.
b.The LAN port LEDs are lit for any local ports that are connected.
c.The WAN port LED is lit.
If a port’s LED is lit, a link has been established to the connected device. If a LAN port is
connected to a 100 Mbps de vice, veri fy that th e port’s LED is green. If the port is 10 Mbps, the
LED will be amber.
If any of these conditions does not occur, refer to the appropriate following section.
Power LED Not On
If the Power and other LE Ds are off when your router is turned on:
•Make sure that the power cord is properly connected to your router and that the power supply
adapter is properly connected to a functioning power outlet.
•Check that you a re us in g the 7.5 V DC power ada pte r su pplied by NETGEAR for this product.
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If the error persists, you have a hardware problem and should contact technical support.
LEDs Never Turn Off
When the router is turned on, the LEDs turns on for about 10 seconds and then turn off. If all the
LEDs stay on, there is a fault within the router.
If all LEDs are still on one minute after power up:
•Cycle the power to see if the router recovers.
•Clear the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.0.1. This procedure is explained in “Restoring the Default Configuration and
Password” on page 7-7.
If the error persists, you might have a hardware problem and should contact technical support.
LAN or WAN Port LEDs Not On
If either the LAN LEDs or WAN LED do not light when the Ethernet connection is made, check
the following:
•Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
•Make sure that power is turned on to the connected hub or workstation.
•Be sure you are using the correct cable:
— When con nec ti ng t h e rou ter’s W AN port to a cable or DSL modem, use t he c abl e t hat was
supplied with the cable or DSL modem. This cable could be a standard straight-through
Ethernet cable or an Ethernet crossover cable.
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Troubleshooting the Web Configuration Interface
If you are unable to access the router’s Web Configuration interface from a PC on your local
network, check the following:
•Check the Ethernet connection between the PC and the router as described in the previous
section.
•Make sure your PC’s IP address is on the same subnet as the router. If you are using the
recommended addressing scheme, your PC’s address should be in the range of 192.168.0.2 to
192.168.0.254. Refer to “Verifying TCP/IP Properties” on page 4-5 or “Verifying TCP/IP
Properties (Macintosh)” on page 4-8 to find your PC’s IP address. Follow the instructions in
Chapter 4 to configure your PC.
Note: If your PC’s IP address is shown as 169.254.x.x: Recent versions of Windows and
MacOS will generate and assign an IP address if the computer cannot reach a DHCP server.
These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this
range, check the connection from the PC to the router and reboot your PC.
•If your router’s IP address has been changed and you don’t know the current IP address, clear
the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.0.1. This procedure is explained in “Restoring the Default Configuration and
Password” on page 7-7.
•Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet
Explorer, click Refresh to be sure the Java applet is loaded.
•Try quitting the browser and launching it again.
•Make sure you are using the correct login information. The factory default login name is
admin and the password is password. Make sure that CAPS LOCK is off when entering this
information.
If the router does not save changes you have made in the Web Configuration Interface, check the
following:
•When entering configuration settings, be sure to click the APPLY button before moving to
another menu or tab, or your changes are lost.
•Click the Refresh or Reload button in the Web browser. The changes may have occurred, but
the Web browser may be caching the old configuration.
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
Troubleshooting the ISP Connection
If your router is unable to acces s the Inte rnet, you sho uld first det ermine whether the router is able
to obtain a WAN IP address from the ISP. Unless you have been assigned a static IP address, your
router must request an IP address from the ISP. You can determine whether the request was
successful using the Web Configuration Manager.
To check the WAN IP address:
1.Launch your browser and select an external site such as www.netgear.com
2.Access the Main Menu of the router’s configuration at http://192.168.0.1
3.Under the Maintenance heading, select Router Status
4.Check that an IP address is shown for the WAN Port
If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.
If your router is unable to obtain an IP address from the ISP, you may need to force your cable or
DSL modem to recognize your new router by performing the following procedure:
1.Turn off power to the cable or DSL modem.
2.Turn off power to your router.
3.Wait five minutes and reapply power to the cable or DSL modem.
4.When the modem’s LEDs indicate that it has reacquired sync with the ISP, reapply power to
your router.
If your router is still unable to obtain an IP address from the ISP, the problem may be one of the
following:
•Your ISP may require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.
•If your ISP requires a login, you may have incorrectly set the login name and password.
•Your ISP may check for your PC's host name.
Assign the PC Host Name of your ISP account as the Account Name in the Basic Settings
menu.
•Your ISP only allows one Ethernet MAC address to connect to Internet, and may check for
your PC’s MAC address. In this case:
Inform your ISP that you have bought a new network device, and ask them to use the router’s
MAC address.
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
OR
Configure your route r to spoo f your PC’s MAC address. This can be done in the Basic Settings
menu. Refe r to “Manually Configuring Your Internet Connection” on page 2-12.
If your router can obtain an IP address, but your PC is unable to load any web pages from the
Internet:
•Your PC may not recognize any DNS server addresses.
A DNS server is a host on the Intern et that tr ans la te s Int er net names (su ch as www addres ses )
to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS
servers for your use. If you entered a DNS address during the router’s configuration, reboot
your PC and verify the DNS address as described in “Verifying TCP/IP Properties” on page
4-5. Alternatively, you may configure your PC manually with DNS addresses, as explained in
your operating system documenta ti on.
•Your PC may not have the router configured as its TCP/IP gateway.
If your PC obtains its information from the router by DHCP, reboot the PC and verify the
gateway address as described in “Verifying TCP/IP Properties” on page 4-5.
Troubleshooting a TCP/IP Network Using a Ping Utility
Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet
to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP
network is made very easy by using the ping utility in your PC or workstation.
Testing the LAN Path to Your Router
You can ping the router from your PC to verify that the LAN path to your router is set up correctly.
To ping the router from a PC running Windows 95 or later:
1.From the Windows toolbar, click on the Start button and select Run.
2.In the field provided, type Ping followed by the IP address of the router, as in this example:
ping 192.168.0.1
3.Click on OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
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Reference Manual for the Model FWAG114 Cable/DSL Wireless ProSafe Firewall
If the path is working, you see this messa ge:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
•Wrong physical connections
— Make sure the LAN port LED is on. If the LED is off, follow the instructions in “LAN
or WAN Port LEDs Not On” on page 7-2.
— Check that the corresponding Link LEDs are on for your network interface card and
for the hub ports (if any) that are connected to your workstation and router.
•Wrong network configuration
— Verify that the Ethern et card driver software and TCP/IP software are bot h installed
and configured on your PC or workstation.
— Verify that the IP addre ss for your router and your works tati on are cor rect and that the
addresses are on the same subnet.
Testing the Path from Yo ur PC to a Remote Device
After verifying that the LAN path works correctly, test the path from your PC to a remote device.
From the Windows run menu, type:
PING -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do not
receive replies:
— Check t hat your PC h as the IP ad dress of y our router listed as the d efault ga teway. If the IP
configuration of yo ur PC is as signed by DHCP, this infor mat ion wil l not be vis ible in your
PC’ s Networ k Control Panel. Verify that t he IP add ress of th e route r is l isted as the d efaul t
gateway as described in “Verifying TCP/IP Properties” on page 4-5.
— Check to see that the network address of your PC (the portion of the IP address specified
by the netmask) is different from the network address of the remote device.
— Check that your cable or DSL modem is connected and functi oning.
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— If your I SP assi gned a ho st name t o your PC, e nter t hat ho st name a s the Acc ount Name i n
the Basic Settings menu.
— Your ISP could be rej ectin g the Ethern et MAC a ddress es of all but one of yo ur PCs. Man y
broadband ISPs restrict access by only allowing traffic from the MAC address of your
broadband modem, but some ISPs additionally restrict access to the MAC address of a
single PC connected to that modem. If this is the case, you must configure your router to
“clone” or “spoof” the MAC address from the authorized PC. Refer to “Manually
Configuring Your Internet Connection” on page 2-12.
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
router’s admin istrati on passwor d to password and the IP address to 192. 168.0.1. You can erase the
current configuration and restore factory defaults in two ways:
•Use the Erase function of the router (see “Erasing the Configuration” on page 5-8).
•Use the Default Reset button on the rear panel of the router. Use this method for cases when
the administration password or IP address is not known.
To restore the factory default configuration settin gs wit hout k nowin g the ad mi ni st rat io n password
or IP address, you must use the Default Reset button on the rear panel of the router.
1.Press and hold the Default Reset button until the Test LED turns on (about 10 seconds).
2.Release the Default Reset button and wait for the router to reboot.
Problems with Date and Time
The E-Mail menu in the Content Filtering section displays the current date and time of day. The
FWAG114 wireless firew all uses the N etwork Time Protoc ol (NTP) to obtain the cur rent time
from one of several Network Time Servers on the Internet. Each entry in the log i s stamped wi th
the date and time of day. Problems with the date and time function can include:
•Date shown is January 1, 2000. Cause: The router has not yet succe ss ful ly reached a Network
Time Serv er. Check that your Internet acces s s ettings ar e confi gured corre ctly. If you have just
completed configuring the router, wait at least five minutes and check the date and time again.
•Time is off by one hour. Cause: The router does not automatically sense Daylight Savings
Time. In the E-Mail menu, check or uncheck the box marked “Adjust for Daylight Savings
Time”.
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7-8Troubleshooting
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