Quick Start
AirCard 785S
Mobile Hotspot
Meet Your Mobile Hotspot
Before you connect your mobile hotspot, familiarize
yourself with its LCD screen, icons, buttons, and
connectors.
Buttons and Connectors
Status LED
Micro USB port
Antenna connector
Status LED
The status LED indicates data connection status:
• Blue, slow blink. Ready.
• Blue, double blink. Transferring data.
• Amber, slow blink. The mobile hotspot is not
connected to the network. For more information,
visit “Why can’t my mobile hotspot connect to
the Internet?” on page 13.
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Navigation button
Power button
Navigation Button
Press the Navigation button to cycle through LCD
screens.
Power Button
Press and hold the Power button for two seconds to
power the mobile hotspot on, five seconds to turn the
mobile hotspot o.
LCD Screen
The LCD screen displays icons, data usage, your WiFi
name, and your WiFi password.
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Icon Description
1 bar. The hotspot has a weak signal.
5 bars. The hotspot has a strong signal.
Available network technology, varies by
service provider coverage.
Solid arrows display when the hotspot is
transmitting data.
You have system alerts requiring attention.
You have new SMS messages.
The percentage of remaining battery charge.
The battery has less than 5% charge.
Purple. WiFi is active.
Gray. WiFi is inactive.
The number indicates the number of devices
connected.
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Set Up Your Mobile Hotspot
Before you connect to your mobile hotspot, you must
insert a micro-SIM card, install the battery, power up
the mobile hotspot, charge your battery, and select a
language.
Note: To obtain a micro-SIM card, contact your
Internet service provider.
¾ To insert the micro-SIM card:
1. Remove the back cover using the thumb catch
on the corner of the mobile hotspot.
2. Remove the battery.
3. Insert the micro-SIM card.
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4. Ensure that the micro-SIM card is seated
securely.
5. Reinstall the battery.
If the battery does not install easily, check the
orientation.
6. Replace the cover.
¾ To power on your mobile hotspot:
Press and hold the Power button until the LCD
screen lights up.
A language selection screen displays.
¾ To select a language:
1. Press the Navigation button to cycle through
the language options until your desired language
is highlighted.
2. Press the Power button to select the language.
You can change the language again later from the
mobile hotspot web page.
¾ To recharge your battery:
1. Connect the micro USB cable to your mobile
hotspot.
2. Connect the other end of the cable to the USB
port on your computer or to the USB charger.
Note: Your battery comes partially charged.
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¾ To connect to your mobile hotspot:
1. Ensure that WiFi is enabled on your computer or
other device.
2. On your computer or other device, search for
wireless networks:
• For Windows devices, click the Internet
Access icon.
• For Mac devices, from the WiFi menu,
select the network.
• For tablets, look for a settings option.
3. Select the WiFi name displayed on your LCD
screen.
4. Enter the WiFi password exactly as it appears on
the LCD screen.
Passwords are case-sensitive.
When a computer or mobile device connects to
the mobile hotspot, a ‘1’ displays beside the WiFi
icon on the LCD screen.
Note: For you to connect to the mobile
broadband network, your SIM account must be
active. If you use a prepaid or pay-as-you-go
micro-SIM, the account must have a positive
balance.
5. Launch your browser and, if desired, visit
http://netgear.aircard to personalize your
settings.
The mobile hotspot is completely secured using
its default security settings.
Note: If you see a message indicating you do not have
a mobile connection, you may need to add an APN. For
information on adding APNs, refer to the user manual.
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NETGEAR AirCard App
Download the complimentary mobile app from
www.netgear.com/AirCardApps. Use this app to
view your settings and connection and data usage
information from your smartphone or tablet. To
manage all mobile hotspot settings, visit
http://netgear.aircard.
Mobile Hotspot Web Page
On the mobile hotspot web page, you can do the
following:
• Change the WiFi SSID, WiFi password, admin
password, and WiFi encryption
• Set autoconnect options
• View data usage
• Read SMS messages
• View Alerts
• View and change other settings
• Check device status
¾ To access your mobile hotspot web page:
1. Launch an Internet browser from a computer or
wireless device that is connected to the network.
2. Enter http://netgear.aircard.
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3. Enter the administrator login password.
The default password is password.
The mobile hotspot web page displays.
Change Security Settings
The WiFi network name and admin password provide
security. Your mobile hotspot comes with a randomly
generated and secured WiFi network name (SSID) and
password that you can continue to use as is. Read this
section if you want to change your security settings.
¾ To change the WiFi network name:
1. Launch an Internet browser from a computer or
wireless device that is connected to the mobile
hotspot.
2. Enter http://netgear.aircard.
3. Enter the administrator login password.
The default password is password.
The mobile hotspot web page displays.
4. Select WiFi > Options.
5. Enter a new WiFi network name.
6. Click the Submit button.
¾ To change the WiFi password:
1. Launch an Internet browser from a computer or
wireless device that is connected to the mobile
hotspot.
2. Enter http://netgear.aircard.
The mobile hotspot web page displays.
3. Enter the administrator login password.
The default password is password.
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The mobile hotspot web page displays.
4. Select WiFi > Options.
The WiFi options screen displays.
5. Enter a new WiFi password.
If you change your password, be sure to keep a
record of it and store it in a safe place.
6. Click the Submit button.
Connect Devices
You can add devices to your network using a WiFi
network manager or WPS if the device has WPS
capability.
Note: WPS enables you to connect WPS-enabled
devices to a WiFi network without having to input a
WiFi password using a keyboard.
¾ To connect additional WiFi-capable devices:
1. Open the WiFi network manager on your
computer or other WiFi device (smartphones,
tablets, media players, cameras, and so on).
2. Select the WiFi network name displayed on the
LCD screen.
3. Enter the WiFi password displayed on the LCD
screen.
4. Launch your browser.
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¾ To connect with devices using WPS:
1. Press the Power or Navigation button to
awaken the LCD screen.
2. Press the Navigation button until WPS setup
screen displays.
3. To activate WPS, press the Power button.
4. Within two minutes, press the WPS button on
the device that you want to connect to your WiFi
network.
The mobile hotspot and the wireless device
automatically communicate and establish a
connection.
Monitor Data Usage
You can monitor data usage using either the LCD
screen or the web page. Visit the mobile hotspot web
page to configure your monthly data usage.
¾ To view data usage on the LCD screen:
Awaken the LCD screen by pressing either the
Power or the Navigation buttons.
¾ To configure your monthly data usage:
1. Launch an Internet browser from a computer or
wireless device that is connected to the network.
2. Enter http://netgear.aircard.
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3. Enter the administrator login password.
The default password is password.
4. Under Billing Cycle, enter the monthly start date
when your monthly data usage will automatically
reset.
Frequently Asked Questions
Should I change my access point name (APN)?
You do not need to change or set up your APN if
your mobile broadband service is working.
You do need to change your APN if an alert
displays on the LCD screen either prompting
you to do so, or asking you to confirm the APN
settings by accessing the mobile hotspot web
page.
Note: For information on APNs, refer to the user
manual.
How do I go back to the mobile hotspot web page?
Launch an Internet browser from a computer
or wireless device that is connected to the
network and enter http://netgear.aircard or
http://192.168.1.1.
What is my admin password?
The default administrator login password is
password.
What do I do if I changed the WiFi password or
administrator login password and then forgot it?
Reset the mobile hotspot to the factory defaults.
To reset the mobile hotspot, press and hold both
the Navigation and Power buttons for five
seconds.
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Why can’t my mobile hotspot connect to the Internet?
Confirm that your device is able to connect to
your mobile hotspot:
• Verify that you are connecting with the
correct WiFi SSID and password.
• Check WiFi card stability by turning the
WiFi on the computer or wireless device o
and then back on.
• Restart your computer and restart any
wireless device that is connected to the
mobile hotspot.
• Connect with another computer or WiFi
device.
• Turn o your mobile hotspot, remove
the battery, wait 10 seconds, return the
battery, and power on your mobile hotspot.
Confirm that your mobile hotspot is connected
to the Internet:
Note: If you do not see the data activity icons
, your mobile hotspot is not connected to the
Internet.
• Check the alerts screen and resolve any
outstanding issues.
• If you are using a new micro-SIM card for
the first time, confirm that your microSIM’s APN and credentials are configured
properly. Visit http://netgear.aircard and
check your settings.
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• Your recharge credit might have expired.
Check your account details with your
Internet service provider.
• You may need to add an APN. For more
information, refer to the user manual.
Why can’t I power on my mobile hotspot?
Ensure that the battery is inserted in the mobile
hotspot and that it is fully charged or is charging.
Optional Accessories
The availability of the following optional accessories
varies depending on your market:
Ethernet and antenna charging cradle. A cradle
provides in-dock mobile hotspot charging and an
Ethernet port and can enhance 3G/4G performance in
areas with poor coverage.
Extended battery. The extended battery is
rechargeable and lasts for up to 16 hours of active
use.
WiFi range extender. An extender broadens your
network coverage so that you can stay connected in
every corner of your home and oce.
Antennas. Antennas extend signal strength and range
indoors or in fringe network areas.
For more information, visit
http://www.netgear.com/aircardaccessories.
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Technical Specifications
Technical Specifications
Network
and band
frequency
WiFi
connections
Dimensions
(W×H×D)
Weight 127 g
External
antenna
ports
Standby
time
Operating
systems
LTE Cat 4.
FDD. 700/850/1900/2600/
AWS (1700/2100) MHz
3G. 850/1700/1900/2100 MHz
2G. 850/1900 MHz
Up to 15 users
110 x 69 x 14.6 mm
4.3 x 2.7 x 5.75 inches
TS9
Up to 300 hours
Windows® 8.1, 8, Windows 7,
Vista SP2, and XP SP3
Mac OS 10.6.8 and later
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Technical Support
Thank you for purchasing this NETGEAR product.
Contact your Internet service provider for technical support.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation
are trademarks and/or registered trademarks of NETGEAR,
Inc. and/or its subsidiaries in the United States and/or other
countries. Information is subject to change without notice.
© NETGEAR, Inc. All rights reserved.
Compliance
For regulatory compliance information, visit:
http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting
the power supply.
January 2015
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
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