Netgear orporated AC781S User Guide

AirCard
®
781S Mobile Hotspot
User Guide
2400359 Rev 3
Preface
Important Notice
Safety and Hazards
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the NETGEAR® modem are used in a normal manner with a well-constructed network, the NETGEAR modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. NETGEAR accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the NETGEAR modem, or for failure of the NETGEAR modem to transmit or receive such data.
Do not operate the NETGEAR modem in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the NETGEAR modem MUST BE POWERED OFF. The NETGEAR modem can transmit signals that could interfere with this equipment.
Do not operate the NETGEAR modem in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the NETGEAR modem MUST BE POWERED OFF.. When operating, the NETGEAR modem can transmit signals that could interfere with various onboard systems.
The driver or operator of any vehicle should not operate the NETGEAR modem while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence.
Limitation of Liability
The information in this manual is subject to change without notice and does not represent a commitment on the part of NETGEAR. NETGEAR AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY NETGEAR PRODUCT, EVEN IF NETGEAR AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall NETGEAR and/or its affiliates aggregate liability arising under or in connection with the NETGEAR product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the NETGEAR product.
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AirCard 781S Mobile Hotspot User Guide
Patents This product may contain technology developed by or for NETGEAR Inc. This product
includes technology licensed from QUALCOMM
®
.
Copyright © 2013 NETGEAR, Inc. All rights reserved.
Trademarks NETGEAR, the NETGEAR logo, AirCard, and Watcher are trademarks of NETGEAR, Inc. in
the United States and/or other countries. Other brand names mentioned herein are for identification purposes only and may be trademarks of their respective holder(s).
Windows
Macintosh U.S. and other countries.
QUALCOMM license.
Other trademarks are the property of their respective owners.
Information is subject to change without notice.
®
and Windows Vista® are registered trademarks of Microsoft Corporation.
®
and Mac OS X® are registered trademarks of Apple Inc., registered in the
®
is a registered trademark of QUALCOMM Incorporated. Used under
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Contents
Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Know your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Power button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
LCD touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
LCD screen elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Status LED indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Set up and connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Install the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Device configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Security credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Use Your Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Add a wireless device to your Wi-Fi network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Add a device manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Add a WPS-enabled device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Messages and Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
View SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
View alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Recharge the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
How do I turn the mobile hotspot off? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
How do I find out how many users are connected to my mobile hotspot network? . . 19
The LCD screen is not lit. How do I know if the mobile hotspot is still powered on?. . 19
Where can I find more information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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AirCard 781S Mobile Hotspot User Guide
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Reset the mobile hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Temperature-related alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Mechanical specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Supported RF bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
LTE Release 10 feature support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Proper Battery Use and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Regulatory Information for North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Wi-Fi Channel Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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1: Get Started

Power button
Touchscreen
Status LED indicator
External antenna port #2
microUSB charging port
External antenna port #2
This chapter provides an overview of the AirCard 781S Mobile Hotspot features, and instructions on how to set up your mobile hotspot and connect to the Internet.

Know your device

Your mobile hotspot enables you to create a Wi-Fi network anywhere there is cellular network coverage. You can use that Wi-Fi network to connect your laptop and other Wi-Fi capable devices to your network provider’s mobile broadband network and connect to the Internet.
You can also use your mobile hotspot in tethered mode by connecting it to your laptop with the USB cable to access the Internet.
Additional features include:
Touchscreen LCD interface — Configure basic Wi-Fi and display
Wi-Fi Protected Setup (WPS) — A fast, easy way to connect WPS-
Guest Wi-Fi — Create a second Wi-Fi network on the hotspot for
1
settings, view data usage details, view system and network provider alerts and messages
enabled devices to your Wi-Fi network
guests to use
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AirCard 781S Mobile Hotspot User Guide

Power button

Table 1-1: Power button usage
Desired result Action
Turn mobile hotspot on Press and hold the power button for two seconds.
Turn mobile hotspot off Press and hold the power button for two seconds.
Wake up Wi-Fi signal and device screen
Press and quickly release the power button.

LCD touchscreen

The mobile hotspot’s touchscreen LCD displays:
Wi-Fi network name and password
Network signal icons (See LCD screen elements on page 9 for details.)
Data usage details
Wi-Fi details (Wi-Fi range, connected devices, etc.)
Device settings (screen brightness, software updates, view wireless number, etc.)
System alerts
Network provider messages
Device tutorial
To personalize the mobile hotspot and change basic settings, use the homescreen Settings and Wi-Fi options.
For advanced settings, use a Wi-Fi enabled device to connect to the hotspot and then visit the homepage at http://192.168.1.1.
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Get Started
Signal strength
Network indicator
Battery
Wi-Fi network
name and password
Data usage
Wi-Fi configuration
Configure settings
Charge another device’s battery
System alerts
Homescreen
Number of connected devices
LCD screen elements
Icons on the LCD screen’s top row indicate the status of the mobile hotspot, and several screen elements can be tapped to configure Wi-Fi and device settings, view data usage details, and view system alerts and carrier messages.
Figure 1-1: LCD homescreen
Table 1-2: LCD homescreen elements
Element Indicates
Signal strength The more bars the stronger the network provider’s signal.
No signal
The type of network available.* 4G LTE — LTE 4G — HSPA, HSPA+
Battery status Indicates the charge status of the battery. Green bar — 26–100% Yellow bar — 11–25% Red bar — <10%. Connect charger.
Battery charging
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