Netgear orporated 18300420 User Manual

Nighthawk
AC1900 Smart WiFi Router
Model R7000
October 2013 202-11301-02
350 East Plumeria Drive San Jose, CA 95134 USA
Nighthawk AC1900 Smart WiFi Router Model R7000
Support
Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product
at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
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Contents
Chapter 1 Hardware Setup
Chapter 2 Connect to the Network and Access the Router
Unpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Attach the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Top and Front Panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connect to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Use an Internet Browser to Access the Router . . . . . . . . . . . . . . . . . . . . .16
NETGEAR genie Automatic Internet Setup . . . . . . . . . . . . . . . . . . . . . .16
Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Change the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Access the Router with NETGEAR genie Apps . . . . . . . . . . . . . . . . . . . . .20
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Manually Set Up the Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . 23
Specify an Internet Connection Without a Login . . . . . . . . . . . . . . . . . .23
Specify an Internet Connection That Uses a Login . . . . . . . . . . . . . . . .24
Specify IPv6 Internet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . .27
Auto Detect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
IPv6 Auto Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
IPv6 6to4 Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
IPv6 Pass Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
IPv6 Fixed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
IPv6 DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
IPv6 PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 4 Optimize Performance
Prioritize Internet Traffic with Quality of Service. . . . . . . . . . . . . . . . . . . . .40
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Nighthawk AC1900 Smart WiFi Router Model R7000
Optimize Internet Gaming with Upstream QoS . . . . . . . . . . . . . . . . . . . . .40
Add Upstream QoS Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Set Up QoS for Applications and Online Gaming. . . . . . . . . . . . . . . . . .42
Set Up QoS for a Router LAN Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Set Up QoS for a MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Edit an Upstream QoS Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Delete an Upstream QoS Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Optimize Video Streaming with Downstream QoS. . . . . . . . . . . . . . . . . . .47
Add Downstream QoS Rules by Keyword . . . . . . . . . . . . . . . . . . . . . . .48
Add a Downstream QoS Rule by Device . . . . . . . . . . . . . . . . . . . . . . . . 49
Improve Network Connections with Universal Plug and Play. . . . . . . . . . . 49
Wi-Fi Multimedia Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chapter 5 Control Access to the Internet
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Block Access to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Block Services from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Schedule When to Block Internet Sites and Services . . . . . . . . . . . . . . . . 60
Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chapter 6 Share USB Drives Attached to the Router
USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Access a USB Drive on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Back Up Windows Computers with ReadySHARE Vault . . . . . . . . . . . . . .66
Control Access to the USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Use FTP Within the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Manage Network Folders on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . .69
View Network Folders on a USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . .69
Add a Network Folder on a USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . . 70
Edit a Network Folder on a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Approve USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 7 Access the Router’s USB Drive Through the Internet
Access the USB Drive Through the Internet . . . . . . . . . . . . . . . . . . . . . . .75
Set Up FTP Access Through the Internet. . . . . . . . . . . . . . . . . . . . . . . . 75
Access the USB Drive Through the Internet with FTP . . . . . . . . . . . . . .76
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Set Up a New Dynamic DNS Account . . . . . . . . . . . . . . . . . . . . . . . . . .78
Specify a DNS Account That You Already Have . . . . . . . . . . . . . . . . . . 79
Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Use Your Dynamic DNS Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Set Up Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
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Nighthawk AC1900 Smart WiFi Router Model R7000
Chapter 8 Use the Router as a Media Server
Specify ReadyDLNA Media Server Settings . . . . . . . . . . . . . . . . . . . . . . .83
Play Music from a USB Drive with iTunes Server . . . . . . . . . . . . . . . . . . .84
Play Media from a USB Drive on TiVo . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Chapter 9 Share a USB Printer
Install the Printer Driver and Cable the Printer . . . . . . . . . . . . . . . . . . . . . .89
Download the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . .89
Install the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Use the Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
View or Change the Status of a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Use the Scan Feature of a Multifunction USB Printer . . . . . . . . . . . . . . . .93
Change NETGEAR USB Control Center Settings . . . . . . . . . . . . . . . . . . .94
Chapter 10 Specify Network Settings
View WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Set Up a Default DMZ Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Change the Router’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Specify the IP Addresses that the Router Assigns . . . . . . . . . . . . . . . . . .100
Disable the DHCP Server Feature in the Router . . . . . . . . . . . . . . . . . . .101
Reserve LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . .103
Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Change the WiFi Security Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Control the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Enable or Disable the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . .109
Set Up a Wireless Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Specify WPS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Use the Router as a Wireless Access Point . . . . . . . . . . . . . . . . . . . . . . .112
Set Up the Router in Bridge Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Set Up a Wireless Distribution System. . . . . . . . . . . . . . . . . . . . . . . . . . .116
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Set Up a Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Chapter 11 Manage Your Network
Update the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Recover the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Check the Internet Connection Status . . . . . . . . . . . . . . . . . . . . . . . . .125
View Logs of Router Activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
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Nighthawk AC1900 Smart WiFi Router Model R7000
Monitor Internet Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Create Custom Static Routes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Manage the Router Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Erase the Current Configuration Settings. . . . . . . . . . . . . . . . . . . . . . .133
Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Chapter 12 Use VPN to Access Your Network
Set Up a VPN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Specify VPN Service in the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Install OpenVPN Software on Your Computer . . . . . . . . . . . . . . . . . . . . . 138
Use a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Use VPN to Access the Router’s USB Drive and Media . . . . . . . . . . . . . 142
Use VPN to Access Your Internet Service at Home. . . . . . . . . . . . . . . . . 142
Set Up VPN Client Internet Access in the Router. . . . . . . . . . . . . . . . . 142
Block VPN Client Internet Access in the Router. . . . . . . . . . . . . . . . . .143
Use a VPN Tunnel to Access Your Internet Service at Home . . . . . . .144
Chapter 13 Specify Internet Port Settings
Set Up Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . 146
Add a Custom Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . 147
Edit a Port Forwarding Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Application Example: Make a Local Web Server Public. . . . . . . . . . . .149
How the Router Implements the Port Forwarding Rule . . . . . . . . . . . . 149
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Enable Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Application Example: Port Triggering for Internet Relay Chat . . . . . . . 152
Chapter 14 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . .157
WiFi LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
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Nighthawk AC1900 Smart WiFi Router Model R7000
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . .161
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 162
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Appendix B Notification of Compliance
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1. Hardware Setup
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The Nighthawk AC1900 Smart WiFi Router Model R7000 delivers combined WiFi connection speeds up to AC1900 WiFi (600 Mbps
802.11ac). Nighthawk is ideal for bandwidth-hungry activities such as online gaming and video streaming, powered by a dual core 1 GHz processor. High-powered amplifiers with antennas provide WiFi coverage anywhere around your home, inside or out.
For gamers, Nighthawk supports upstream Quality of Service (QoS) optimized for online game play with game consoles like Xbox. For uninterrupted HD streaming media, Nighthawk features downstream QoS to identify and prioritize streaming traffic like Netflix, YouTube, and Hulu Plus.
Nighthawk provides fast central storage, backup and streaming to every device in your home with the USB 3.0 port (10 times faster than USB 2.0). Sharing content across your network is easy, whether it’s accessing stored photos and music to wirelessly printing. Stream your stored media files anywhere on the network to DLNA screens. Share your music to Airplay-compatible devices from the USB hard-drive connected to the router. Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers to a USB hard drive connected to Nighthawk.
This chapter contains the following sections:
Unpack Your Router
Attach the Antennas
Top and Front Panels
Rear Panel
Position Your Router
Cable Your Router
1
on 2.4 GHz2 802.11n and 1300 Mbps 3on 5 GHz
For more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
1. Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. 802.11ac 1300 Mbps is approximately 3x faster than 802.11n 450 Mbps.
2. 2.4 GHz performance mode requires 256 QAM support on the WiFi client.
3. Up to 1300 Mbps wireless speeds achieved when you are connecting to other 802.11ac 1300 Mbps devices.
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Nighthawk AC1900 Smart WiFi Router Model R7000
Unpack Your Router
Your package contains the following items.
Nighthawk AC 1900 Smart WiFi Router
Antennas (3)
Figure 1. Package contents
Ethernet cable
Power adapter
Attach the Antennas
The router comes with three antennas.
¾ To attach the antennas:
1. Align the antennas with the antenna posts on the router.
2. Attach the antennas on the threaded antenna posts.
3. Position the antennas for the best WiFi performance.
NETGEAR recommends that the center antenna be vertical and that you aim the others outward at 45 degree angles, as shown.
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Nighthawk AC1900 Smart WiFi Router Model R7000
Top and Front Panels
The router has status LEDs on top and a USB 3.0 port on the front.
USB 3.0 port
Figure 2. Router top and front view Table 1. LED and button descriptions
LED Description
Power
Internet
2.4 GHz Wireless
5 GHz Wireless
USB (1 and 2)
Solid amber. The router is starting.
Blinking amber. The firmware is upgrading, or the Reset button was pressed.
Solid white. The
Blinking white. The firmware is corrupted.
Off. Power is not supplied to the router.
Solid white. The Internet connection is ready.
Solid amber. The router has detected an Ethernet cable connection to the modem.
Off. No Ethernet cable is connected between the router and the modem.
Solid white. The 2.4 GHz WiFi radio is operating.
Blinking. The router is sending or receiving WiFi traffic.
Off.
Solid white. The 5 GHz WiFi radio is operating.
Blinking. The router is sending or receiving WiFi traffic.
Off. The
The USB 1 LED is for the USB 3.0 USB port on the front panel. The USB 2 LED is for the USB
2.0 port on the rear panel.
Solid white. A
Blinking. A USB device is plugged in and is trying to connect.
Off. No USB device is connected or someone clicked the Safely Remove Hardware
The 2.4 GHz WiFi radio is off.
5 GHz WiFi radio is off.
button, and it is now safe to remove the attached USB device.
router is ready.
USB device is connected and is ready.
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Nighthawk AC1900 Smart WiFi Router Model R7000
Table 1. LED and button descriptions (Continued)
LED Description
Ethernet ports 1-4
WiFi On/Off button with LED
WPS button with LED
The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections.
Solid. A
Blinking. The port is sending or receiving traffic.
Off. No device is connected to this Ethernet port.
Pressing this button for two seconds turns the 2.4 GHz and 5 GHz WiFi radios on and off. If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you
cannot use WiFi to connect to the router.
This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks white during this process and then lights solid white.
powered-on device is connected to the Ethernet port.
Rear Panel
The rear panel has the connections and buttons shown in the following figure.
Reset button port connectorOn/Off
LAN ports 1–4
port
USB 2.0Ethernet Internet Power Power
Figure 3. Router rear panel
Pressing the Reset button restores the factory settings. See Factory Settings on page 164.
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Nighthawk AC1900 Smart WiFi Router Model R7000
Position Your Router
The router lets you access your network anywhere within the operating range of your wireless
network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.
Additionally, other wireless access points in and around your home might affect your router’s
signal. Wireless access points are routers, repeaters, WiFi range extenders, or any other device that emits a wireless signal for network access.
¾ To position your router:
1. Place your router near the center of the area where your computers and other devices
operate, and within line of sight to your wireless devices.
2. Make sure that the router is within reach of an AC power outlet and near Ethernet cables
for wired computers.
3. Place the router in an elevated location, minimizing the number walls and ceilings between
the router and your other devices.
4. Place the router away from electrical devices such as these:
Ceiling fans
Home security systems
Microwaves
Computers
Base of a cordless phone
2.4 GHz cordless phone
5. Place the router away from large metal surfaces, large glass surfaces, and insulated walls
such as these:
Solid metal door
Aluminum studs
Fish tanks
Mirrors
Brick
Concrete
6. (Optional) If you have adjacent access points, use different radio frequency channels to
reduce interference.
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Nighthawk AC1900 Smart WiFi Router Model R7000
Cable Your Router
The following image shows how to cable your router:
Figure 4. Router cabling
¾
To cable your router:
1. Unplug your modem’s power, leaving the modem connected to the wall jack for your
Internet service. If your modem has a battery backup, remove the battery.
2. Plug in and turn on your modem.
If your modem has a battery backup, replace the battery.
3. Connect your modem to the Internet port of your router with the yellow Ethernet cable that
came with your router.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5. Press the Power On/Off button on the rear panel of the router.
13
2. Connect to the Network and
Access the Router
This chapter contains the following sections:
Connect to the Network
Types of Logins
Use an Internet Browser to Access the Router
Change the Language
Access the Router with NETGEAR genie Apps
2
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Nighthawk AC1900 Smart WiFi Router Model R7000
Connect to the Network
You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).
¾ To connect your computer to the router with an Ethernet cable:
1. Make sure that the router has power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.
¾ To use WPS to connect to the WiFi network:
1. Make sure that the router has power (its Power LED is lit).
2. Check the WPS instructions for your computer or wireless device.
3. Press the WPS button on the router.
4. Within two minutes, on your computer or WiFi device, press its WPS button or follow its
instructions for WPS connections. Your computer or wireless device connects to the WiFi network.
¾ To find and select the WiFi network:
1. Make sure that the router has power (its Power LED is lit).
2. On your computer or wireless device, find and select the WiFi network.
The WiFi network name is on the router’s label.
3. Join the WiFi network and enter the WiFi password.
The password is on the router’s label.
Your wireless device connects to the WiFi network.
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Nighthawk AC1900 Smart WiFi Router Model R7000
Label
The label on the router shows the login information, MAC address, and serial number.
Figure 5. Router label
Types of Logins
Separate types of logins have different purposes. It is important that you understand the difference so that you know which login to use when.
Types of logins:
ISP login. The login that your ISP gave you logs you in to your Internet service. Your
service provider gave you this login information in a letter or some other way. If you cannot find this login information, contact your service provider.
WiFi network key or password. Your router is preset with a unique wireless network
name (SSID) and password for wireless access. This information is on the router label.
Router login.This logs you in to the router interface as admin from an Internet browser.
Use an Internet Browser to Access the Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can use an Internet browser to access the router to view or change its settings. The first time you access the router, NETGEAR genie automatically checks to see if your router can connect to your Internet service.
NETGEAR genie Automatic Internet Setup
You can set up your router with the NETGEAR genie automatically, or you can use the genie
menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network have the settings described here.
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Nighthawk AC1900 Smart WiFi Router Model R7000
When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router:
The ISP configuration information for your DSL account
ISP login name and password
Fixed or static IP address settings (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.
NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete.
¾ To use NETGEAR genie to set up your router:
1. Turn the router on by pressing the On/Off button.
2. Make sure that your computer or wireless device is connected to the router with an Ethernet
cable (wired) or wirelessly with the preset security settings listed on the label.
Note: If you want to change the router’s WiFi setting, use a wired connection
to avoid being disconnected when the new WiFi settings take effect.
3. Launch an Internet browser.
The screen that displays depends on whether you have accessed the router before:
The first time you set up the Internet connection for your router, the browser goes to
http://www
.routerlogin.net, and the NETGEAR genie screen displays.
If you already used the NETGEAR genie, type http://www.routerlogin.net in the
address field for your browser to display the NETGEAR genie screen.
4. Follow the onscreen instructions.
NETGEAR genie guides you through connecting the router to the Internet.
5. If the browser cannot display the web page, do the following:
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Nighthawk AC1900 Smart WiFi Router Model R7000
Make sure that the computer is connected to one of the four LAN Ethernet ports or
wirelessly to the router.
Make sure that the router has full power, and that its Power LED is lit white.
Close and reopen the browser or clear the browser cache.
Browse to http://www.routerlogin.net.
If the computer is set to a static or fixed IP address (this setting is uncommon),
change it to obtain an IP address automatically from the router.
6. If the router does not connect to the Internet, do the following:
a. Review your settings. Make sure that you selected the correct options and typed
everything correctly.
b. Contact your ISP to verify that you have the correct configuration information. c. Read Chapter 14, Troubleshooting. If problems persist, register your NETGEAR
product and contact NETGEAR technical support.
Log In to the Router
When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.
¾ To log in to the router:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
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Nighthawk AC1900 Smart WiFi Router Model R7000
The BASIC Home screen displays.
Change the Language
By default, the language is set as Auto.
¾ To change the language:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. T
ype http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. password are case-sensitive.
The BASIC Home screen displays.
4. In the upper right corner, select a language from the drop-down list.
5. When prompted, click the OK button to confirm this change.
The screen refreshes with the language that you selected.
The default password is password. The user name and
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Nighthawk AC1900 Smart WiFi Router Model R7000
Access the Router with NETGEAR genie Apps
The genie app is the easy dashboard for managing, monitoring, and repairing your home
network. The genie app can help you with the following:
Automatically repair common wireless network problems.
Easily manage router features like Live Parental Controls, guest access, Internet traffic
meter, speed test, and more.
¾ To use the genie app to access the router:
1. Visit the NETGEAR genie web page at www.NETGEAR.com/genie.
2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer
3. Launch the genie app.
The genie app dashboard screen displays:
.
Mobile app
Desktop app
20
3. Specify Your Internet Settings
Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with an Internet browser. You can also customize or specify your Internet settings.
This chapter contains the following sections:
Use the Internet Setup Wizard
Manually Set Up the Internet Connection
Specify IPv6 Internet Connections
Change the MTU Size
3
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Nighthawk AC1900 Smart WiFi Router Model R7000
Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up your
router. The Setup Wizard is not the same as the genie screens that display the first time you connect to your router to set it up.
¾ To use the Setup Wizard:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. T
ype http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Setup Wizard.
5. Select the Yes radio button.
If you select No, you are taken to the Internet Setup screen (see Internet Setup on page 20).
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration.
The default password is password. The user name and
Specify Y our Internet Settings
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Nighthawk AC1900 Smart WiFi Router Model R7000
Manually Set Up the Internet Connection
You can view or change the router’s Internet connection settings.
Specify an Internet Connection Without a Login
¾ To specify the Internet connection settings:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. T
ype http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. password are case-sensitive.
The BASIC Home screen displays.
4. Select Internet.
The default password is password. The user name and
Scroll to view more settings
5. For the Does your Internet connection require a login setting, leave the No radio
button selected.
6. If your Internet connection requires an account name or host name, type it in the Account
Name (If Required) field.
7. If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.
For the other sections in this screen, the default settings usually work, but you can change them.
Specify Y our Internet Settings
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Nighthawk AC1900 Smart WiFi Router Model R7000
8. For the Internet IP Address setting, select one of the following radio buttons:
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router connects.
9. For the Domain Name Server (DNS) Address setting, select one of the following radio
buttons:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your
ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
10. For the Router MAC Address setting, select one of the following radio buttons:
Use Default Address. Use the default MAC address.
Use Computer MAC Address. The router captures and uses the MAC address of the
computer that you are now using. You must use the one computer that the ISP allows.
Use This MAC Address. Enter the MAC address that you want to use.
11. Click the Apply button.
Your settings are saved.
12. Click the T est button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Chapter 14,
T roubleshooting.
Specify an Internet Connection That Uses a Login
¾ To view or change the basic Internet setup:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
Specify Y our Internet Settings
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