Netgear orporated 13200235 UserMan
NETGEAR® LTE Gateway LG6100D
User Guide
[UG template version 13a]
Table of Contents
Get Started .................................................................................................................................... 1
Package Contents ................................................................................................................. 1
Your Gateway ........................................................................................................................ 1
Care and Maintenance .......................................................................................................... 2
System Requirements ........................................................................................................... 2
Set Up Your Gateway ............................................................................................................ 2
Attach the Antennas ....................................................................................................... 2
Place Your Gateway ....................................................................................................... 3
Start Your Gateway for the First Time ............................................................................ 4
Connect to Your Gateway’s Network ..................................................................................... 4
Get Help................................................................................................................................. 6
Visiting the Sprint Website ............................................................................................. 6
Contacting Sprint Customer Service .............................................................................. 6
Gateway Basics ............................................................................................................................ 7
Components of Your Gateway ............................................................................................... 7
3G and LTE Networks ........................................................................................................... 8
Power Button ......................................................................................................................... 8
LEDs ...................................................................................................................................... 9
Micro-SIM ............................................................................................................................ 10
Launch Your Mobile Network Connection ........................................................................... 10
Web Browser Interface ............................................................................................................... 11
Log In to Your Gateway ....................................................................................................... 11
Home Page .......................................................................................................................... 11
Alerts ............................................................................................................................ 13
Activate Your Account from the Home Page ................................................................ 14
Data Usage .................................................................................................................. 14
My Account Summary .................................................................................................. 15
Connection Details ....................................................................................................... 15
Your Network Connections ......................................................................................................... 18
Launch Your Mobile Network Connection ........................................................................... 18
TOC i
Set up a Guest Wi-Fi Network ............................................................................................. 18
Turn the Guest Wi-Fi Network On ................................................................................ 18
Turn the Guest Wi-Fi Network Off ................................................................................ 19
Share Your Wi-Fi Network ................................................................................................... 19
Manually Enter the Wi-Fi Information ........................................................................... 19
Connect Through WPS ................................................................................................ 19
Devices Page....................................................................................................................... 20
Wi-Fi Connect Page............................................................................................................. 21
Wi-Fi Options Page.............................................................................................................. 23
MAC Filter .................................................................................................................... 26
Wi-Fi security ....................................................................................................................... 27
Change Wi-Fi Network Names and Passwords ........................................................... 29
Enable or Disable the Block List ................................................................................... 30
Display and Block Currently Connected Devices (Block List) ...................................... 31
View and Unblock Devices (Block List) ........................................................................ 31
Allow or Deny Computers Access to the Network (MAC Filter) .................................... 32
Wi-Fi Channel ...................................................................................................................... 34
Set the Maximum Number of Wi-Fi Devices ........................................................................ 35
Wireless Distribution System (WDS) ................................................................................... 35
Set Up the WDS Base Station ...................................................................................... 36
Set Up a WDS Repeater .............................................................................................. 37
GPS Page ............................................................................................................................ 38
Enable or Disable GPS ................................................................................................ 41
Set the GPS Mode ....................................................................................................... 41
Use Metric Units for GPS ............................................................................................. 42
Dynamic DNS ...................................................................................................................... 42
File Sharing for USB Drives ........................................................................................................ 44
Gateway Settings ........................................................................................................................ 47
Settings ................................................................................................................................ 47
General ......................................................................................................................... 47
General > Software and Reset ..................................................................................... 48
General > System Logs ................................................................................................ 50
General > Date & Time Settings ................................................................................... 51
TOC ii
General > MAC Address Cloning ................................................................................. 53
General > Remote Management .................................................................................. 54
Network > Setup ........................................................................................................... 55
Network > Access Point Name ..................................................................................... 57
Network > SIM Security ................................................................................................ 58
Network > Status Details .............................................................................................. 59
Network > Broadband Settings (Dual WAN) ................................................................ 62
Router > Basic .............................................................................................................. 63
Router > Port Forwarding ............................................................................................. 65
Router > Port Filtering .................................................................................................. 67
Router > Address Reservation ..................................................................................... 68
_Toc370826571
Firewall Rules ...................................................................................................................... 70
Support ................................................................................................................................ 72
About ................................................................................................................................... 73
Feedback ............................................................................................................................. 75
Ethernet WAN Settings ........................................................................................................ 76
Connect the Ethernet WAN Port .................................................................................. 76
Specify WAN Settings .................................................................................................. 77
MTU Size ...................................................................................................................... 78
Change the MTU Size .................................................................................................. 80
LED Settings ........................................................................................................................ 80
Router Settings .................................................................................................................... 80
UPnP (Universal Plug and Play) .................................................................................. 81
DHCP ........................................................................................................................... 81
DNS Mode .................................................................................................................... 82
Enable Port Forwarding ................................................................................................ 83
Enable Port Forwarding for an Application ................................................................... 83
Disable Port Forwarding for an Application .................................................................. 84
DMZ – General ............................................................................................................. 84
Enable DMZ ................................................................................................................. 84
Configure DMZ ............................................................................................................. 85
Enable Port Filtering ..................................................................................................... 85
TOC iii
Enable Port Filtering for an Application ........................................................................ 86
Disable Port Filtering for an Application ....................................................................... 86
Login Settings ...................................................................................................................... 87
Change the Gateway URL ........................................................................................... 87
Change the admin Password ....................................................................................... 87
Mobile Network Settings ............................................................................................................. 89
View Network Activation Information ................................................................................... 89
View Data Usage ................................................................................................................. 89
Network Settings .................................................................................................................. 90
Set the Roaming Mode ................................................................................................. 90
Enable or Disable the Roaming Guard Warning Message ........................................... 91
Set the Network Mode .................................................................................................. 91
Configure Access Point Names ........................................................................................... 92
Software and Reset .................................................................................................................... 93
Export and Import Settings .................................................................................................. 93
Export Settings ............................................................................................................. 93
Import Settings ............................................................................................................. 93
Update the Software and Firmware ..................................................................................... 94
Download Software Updates ........................................................................................ 94
Upgrade Firmware from a File ...................................................................................... 95
Reset Your Gateway ............................................................................................................ 95
Clear Account Details Only .......................................................................................... 95
Reset Device Settings Only .......................................................................................... 96
Reset the Gateway to Factory Default Settings ........................................................... 96
Set Up a Virtual Private Network (VPN) ...................................................................................... 98
VPN Overview ..................................................................................................................... 98
Set Up a Remote Client-to-Gateway VPN ........................................................................... 98
Add VPN Users ............................................................................................................ 98
Specify the Client-to-Gateway VPN Connection ........................................................ 100
Enable the Client-to-Gateway VPN ............................................................................ 102
Configure a Windows Computer as a Remote Client ................................................. 103
Configure a Mac Computer as a Remote Client ................................................................ 105
Set Up a Site-to-Site VPN .................................................................................................. 108
TOC iv
Specify the Site-to-Site VPN Connection ................................................................... 108
Enable the Site-to-Site VPN ....................................................................................... 109
Frequently Asked Questions ..................................................................................................... 111
How Can I Tell I’m Connected to 3G or LTE? ................................................................... 111
How Do I Connect to Wi-Fi? .............................................................................................. 111
Is Roaming on LTE Supported? ........................................................................................ 111
What Do I Do if I Forget the Main or Guest Wi-Fi Password? ........................................... 112
What Do I Do if I Forget the Administrator (admin) Password? ......................................... 112
If the Connection is “Always On,” Am I Always Being Billed? ............................................ 113
Questions About GPS........................................................................................................ 113
What is GPS? ............................................................................................................. 113
Where Can I Use GPS? ............................................................................................. 113
How Do I Enable or Disable GPS? ............................................................................. 113
What are some GPS Limitations? .............................................................................. 113
How Can I Stream GPS Data to Use With a Third-party GPS Application? ............... 113
Questions About WPS ....................................................................................................... 114
What is WPS? ............................................................................................................ 114
How do I Use WPS? ................................................................................................... 114
If a Wireless Device has a WPS Button or a WPS Software Option, Must I Use it to
Connect Via Wi-Fi? .................................................................................................... 114
How Do I Access My Corporate Network Through a VPN? ............................................... 114
Are Terminal Sessions Supported? ................................................................................... 115
Tips ........................................................................................................................................... 116
Gateway Location .............................................................................................................. 116
Improving Signal Strength ................................................................................................. 116
Improving 3G Network Service .......................................................................................... 117
Improving Wi-Fi Performance ............................................................................................ 117
Security Tips ...................................................................................................................... 118
Finding the MAC Address .................................................................................................. 118
Finding the IP Address ...................................................................................................... 119
Troubleshooting ........................................................................................................................ 121
General Tips ...................................................................................................................... 121
Insufficient Signal Strength ................................................................................................ 121
TOC v
Cannot Connect to Wi-Fi ................................................................................................... 121
Cannot Display the Home Page ........................................................................................ 122
Cannot Connect to the Mobile Broadband Network .......................................................... 123
GPS Doesn’t Seem to Be Available ................................................................................... 124
Cannot Check for Updates ................................................................................................ 124
Technical Specifications ........................................................................................................... 125
Radio Frequency and Electrical Specifications .................................................................. 125
Software Specifications ..................................................................................................... 126
Environmental Specifications ............................................................................................. 127
Mechanical Specifications ................................................................................................. 127
Safety Information ..................................................................................................................... 129
Important Notice ................................................................................................................ 129
Safety and Hazards ........................................................................................................... 129
Regulatory Notices .................................................................................................................... 130
Legal ......................................................................................................................................... 132
Patents .............................................................................................................................. 132
Licenses ............................................................................................................................ 132
GNU General Public License (Version 2) ................................................................... 132
GNU General Public License (Version 3) ................................................................... 138
GNU Lesser General Public License (Version 2.1) .................................................... 150
GNU Lesser General Public License (Version 3) ....................................................... 158
License ....................................................................................................................... 161
libxml2 License ........................................................................................................... 162
locapi License ............................................................................................................. 163
pimd License .............................................................................................................. 164
shadow License .......................................................................................................... 165
ISC License ................................................................................................................ 165
OpenSSL License ...................................................................................................... 166
Original SSLeay License ............................................................................................ 167
Trademarks........................................................................................................................ 168
Copyright ........................................................................................................................... 168
Limitation of Liability .......................................................................................................... 169
Additional Information and Updates ................................................................................... 169
TOC vi
Index ......................................................................................................................................... 170
TOC vii
Get Started
The following topics give you all the information you need to set up your gateway and Sprint
service the first time.
Package Contents
Your package includes several items.
● NETGEAR 4G LTE Gateway 6100D
● Power adapter
● Micro-SIM (pre-installed)
● Ethernet cable
● Get Started poster
Your Gateway
The following illustrations show your gateway’s LEDs, buttons, and connectors.
Front View
Get Started 1
Back View
Care and Maintenance
As with any electronic device, you should handle the gateway with care to ensure reliable
operation. Follow these guidelines in using and storing your device.
● Protect your device from liquids, dust, and excessive heat.
● Do not apply adhesive labels to your device. They may cause your device to overheat
and may alter the antenna’s performance.
System Requirements
The following items are required to use your NETGEAR 4G LTE Gateway 6100D.
● One or more computers that support Wi-Fi (802.11b/g/n or 11ac)
● Web browser (required if you’ll be using the browser interface to view status and to
configure settings). The following browsers are supported:
Internet Explorer (version 8 and above)
Firefox (version 3.6.24 and above)
Chrome (version 30 and above)
If you’ll be connecting to your gateway through Ethernet:
Computer with an available Ethernet port
Set Up Your Gateway
The following topics describe how to set up and start using your gateway.
Attach the Antennas
The gateway comes with two external antennas that are interchangeable.
1. Attach the antennas to the gateway.
Get Started 2
2. Adjust the antennas so that they are vertical.
Place Your Gateway
Place your gateway in a location with a good 3G or LTE signal.
1. Place your gateway in a location with good 3G or 4G coverage, such as near a window.
Note: When the gateway is powered on, you can use the Signal Quality LED to
position the gateway in the location with the best signal strength.
2. Also, for best results, place your gateway:
Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your Wi-Fi devices.
Get Started 3
So it is accessible to an AC power outlet and near Ethernet cables for wired
computers.
In an elevated location such as a high shelf, keeping the number of walls and
ceilings between the gateway and your other devices to a minimum.
Away from electrical devices that are potential sources of interference. Equipment
that might cause interference includes ceiling fans, home security systems,
microwaves, computers, the base of a cordless phone, or a 2.4 GHz cordless phone.
Away from any large metal surfaces, such as a solid metal door or aluminum studs.
Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors,
brick, and concrete can also affect your wireless signal.
Start Your Gateway for the First Time
Learn how to start your gateway for the first time.
The gateway is designed to activate automatically the first time that it is turned on using ‘handsfree activation’. Typically, the activation process will be seamless, not requiring any action on
your part.
To start your gateway:
1. Connect the power adapter to the gateway and plug the power adapter into an electrical
outlet.
2. Make sure that the Power On/Off button on the rear panel of the gateway is pressed in.
The Power and Wi-Fi LEDs light.
The gateway automatically connects to a 3G or LTE network, and the 3G LED or the
LTE LED lights.
The Internet LED lights to show that you have Internet access.
If your account did not activate for some reason, connect to the gateway network and use a
Web browser to log in to the gateway. Alerts on the home page allow you to try the activation
again. You must activate your account before you can use Sprint data services.
Connect to Your Gateway’s Network
You can connect with Wi-Fi or you can use an Ethernet cable for a wired connection to an
Ethernet LAN port.
Tip: The Wi-Fi network name and password are on the label of the gateway.
Tip: Alternatively, you can use WPS to connect your computer or device to the gateway, if your
computer or device supports WPS. (See Connecting Through WPS.)
Get Started 4
To find and select a Wi-Fi network, then connect with Wi-Fi:
1. Do one of the following, depending on your operating system.
Windows 7: Right-click the Wi-Fi icon in the system tray.
Windows Vista: Click Control Panel > Network and Internet > Network and
Sharing Center > Connect to a network.
Windows XP: Click Control Panel > Network Connections > Wireless Network
Connections > View available wireless networks.
Mac: Click the AirPort icon (in the upper right corner of your screen).
Linux: Please see the user documentation of the Linux distribution.
Other operating systems: Please see the user documentation for your operating
system or computer.
2. Select the Wi-Fi network for the gateway and connect to it. (If prompted for a network
key/security key/password, enter the Wi-Fi password on the gateway label.)
To use WPS to connect with Wi-Fi:
3. Check the WPS instructions that came with your computer or wireless device.
4. Press the WPS button on the gateway.
■ For 2 minutes, the gateway tries to detect a computer or wireless device that is using
WPS to connect to its Wi-Fi network.
5. On your computer or wireless device, press its WPS button or follow its WPS
instructions.
■ Your computer or wireless device connects to the Wi-Fi network.
To connect with Ethernet:
A yellow Ethernet cable comes in the package with your gateway.
1. Connect an Ethernet cable (included in the package) to one of the yellow Ethernet LAN
ports on the rear panel of the gateway.
3. Connect the other end of the Ethernet cable to an Ethernet port on your computer.
Get Started 5
The Ethernet LAN LED on the gateway lights.
Your computer connects to the gateway’s local area network (LAN). A message might display
on your computer screen to notify you that an Ethernet cable is connected.
Get Help
Learn where you can get more information or assistance.
Visiting the Sprint Website
Sign on to sprint.com to get up-to-date information on Sprint services and options.
● Review coverage maps.
● Access your account information.
● Add additional options to your service plan.
● Purchase accessories.
● Check out frequently asked questions.
● And more.
Contacting Sprint Customer Service
You can reach Sprint Customer Service online or by calling toll-free.
● Log in to your account at sprint.com.
● Call us toll-free at 1-888-788-4727 (business use) or 1-888-211-4727 (personal use).
Get Started 6
Gateway Basics
Learn about the buttons, connectors, and other components of your gateway.
Your gateway provides a simple way to use your Internet connection (3G or LTE) with any
Wi-Fi-enabled device, and to share your Internet connection with friends and family.
Components of Your Gateway
Your gateway consists of several main components.
● Main and Guest Wi-Fi networks: The Wi-Fi networks (access points) connect your
computers and other Wi-Fi-enabled devices to the gateway.
7
● Main Wi-Fi dual-band: The gateway has two Main Wi-Fi networks, so you can connect
with 2.4 GHz or 5 GHz Wi-Fi. To connect with 5 GHz, your computer or Wi-Fi-enabled
device must support 5 GHz.
● Modem: The modem connects your gateway to the Internet via the best available
network (customizable):
LTE – Newer technology, faster speeds compared with 3G
3G – CDMA technology, more widely available compared with LTE
● Routing hardware: The routing hardware handles traffic between the modem, the Wi-Fi
access point, and the Wi-Fi network.
● USB port: You can connect a USB drive and share it.
3G and LTE Networks
These wireless networks connect you to the Internet.
Depending on your coverage area, you may have:
● Only LTE coverage
● Only 3G coverage
● A combination of these networks
The gateway automatically connects to the fastest network that is available to you. If you have
both 3G and LTE coverage and your connection happens to get disrupted, your gateway can
automatically switch to the other network. (For more information, see Mobile Broadband
Information and Settings.)
Your gateway is designed to always connect to an available network if possible. If your gateway
is not connected (dropped signal, roaming not supported, etc.) the Signal Strength
LED is off. The connection status can also be seen on your gateway’s Network > Status Details
Page.
Your gateway can be set to connect automatically to the best available network, or to connect to
LTE or 3G networks only. See Setting the Allowed Network Mode.
Your gateway can also be set to allow roaming on Sprint networks, domestically, and
internationally. See Setting the Roaming Mode.
Power Button
Use the Power button to turn your gateway on and off.
8
To turn your gateway on:
1. Make sure that power adapter for your gateway is plugged in to an electrical outlet.
2. Press the Power On/Off button so that it is in the on position.
Note: The LEDs on the gateway light unless you logged in to the gateway and turned off the
LEDs from the Device page.
To turn your gateway off:
■ Press the Power On/Off button so that it is in the off position.
Note: The LEDs on the gateway turn off.
LEDs
The LED status indicators show the gateway’s Internet and network connections.
LED Description
Signal
Quality
3G
Connection
LTE
Connection
Wi-Fi
Ethernet
WAN
5 bars: Excellent coverage.
4 bars: Strong coverage.
3 bars: Moderate coverage.
1 bar: Poor coverage.
Off: No coverage.
Solid blue: The gateway has a connection with the 3G network.
Off: The gateway does not have a 3G connection.
Solid blue: The gateway has a connection with the 4G LTE network.
Off: The gateway does not have a 4G connection.
Solid green: The 2.4 GHz wireless radio is on.
Solid purple: The 5 GHz wireless radio is on.
Solid blue: Both the 2.5 GHz and the 5 GHz wireless radios are on.
Off: The wireless radios are off.
Solid blue: The Ethernet WAN port is connected to a device and is ready.
Off: The gateway does not detect a link on this port.
Ethernet LAN Solid blue: One or more local Ethernet ports 1-4 have detected wired links.
Off: The gateway does not detect links on these ports.
USB
9
Solid blue: The gateway has accepted the USB device and the USB device
is ready.
Internet
Off: No USB device is connected.
Solid blue: The Internet connection is ready.
Solid amber: Network error.
Slow blinking amber: The gateway failed to cut over from an Internet WAN
connection to a mobile broadband connection.
Off: No Internet connection.
Power
Wi-Fi On/Off
WPS
Solid green: The gateway is ready.
Slow blinking green: The gateway is powering up.
Solid red: System failure.
Slow blinking red: Thermal cut off alarm.
Off: No power is supplied to the gateway.
Solid blue: The wireless radios are on.
Off: The wireless radios are off.
Solid blue: WPS security is enabled.
Blinking blue: Someone is using WPS to join the gateway’s Wi-Fi network.
Off: WPS is not in use.
Micro-SIM
Your gateway comes with a pre-installed micro-SIM that gives you access to the Sprint network.
Launch Your Mobile Network Connection
After your gateway powers on and boots up, a connection to the best available network (3G,
4G, or LTE) is launched automatically.
Your gateway remains connected at all times, unless:
● You are out of signal range or the signal is blocked.
● You are in a roaming area and you have chosen not to allow roaming.
Note: Even though your gateway is connected, you are only billed when data is sent or
received. See If the Connection is “Always On,” Am I Always Being Billed?
10
Web Browser Interface
When you connect to the gateway network (either with Wi-Fi or with an Ethernet cable), you can
use a Web browser to log in to your gateway to view or change its settings.
Log In to Your Gateway
Tip: If you want to change your gateway’s Wi-Fi settings, use a wired Ethernet connection to
avoid being disconnected when the new Wi-Fi settings take effect.
To log in to your gateway:
1. On a computer or wireless device that is connected to your gateway’s network, launch a
Web browser.
2. In the address or URL field of your browser, type http://myrouter.
3. When prompted to log in, enter admin for the user name and type the password. (The
default password is password.)
Note: If you’re using the Google Chrome Web browser, after typing in the address bar,
press the Down Arrow key and then press the Enter key. (If you don’t press the Down
Arrow first, a Google search starts and you are not prompted to log in to your gateway.)
4. If your Web browser displays an error message, see Cannot Display the Home Page.
Home Page
The home page is the entry page when you log in to the gateway.
You can:
● Activate your account if it did not automatically activate.
● View your data usage and status information for your data connection.
● Manage your mobile broadband network connection and Wi-Fi connections.
● View alert messages.
Web Browser Interface 11
Item Description
Home
Devices
Wi-Fi
GPS
Settings
Connection
Details
Devices
Connected
My Account
Summary
Twitter®
Web Browser Interface 12
Click to view the Home Page.
Click to view the Devices Page.
Click to view the Wi-Fi Page.
Click to view the GPS Page.
Click to view the Settings Page.
Mobile broadband connection information – See Mobile Broadband
Information and Settings.
List of devices connected to the gateway’s Main or Guest Wi-Fi networks.
Basic information about your Sprint data plan. For more details, click My
Sprint to connect to your account at mysprint.sprint.com/mysprint.
Click to view the AirCard Twitter feed in a new browser window or tab. (Your
device must be connected to the network for this option to work.)
Facebook®
Feedback
International
Information
Important
Information
Alerts
Data Usage
Session
Data Usage
of This Month
Click to view the AirCard Facebook page in a new browser window or tab.
(Your device must be connected to the network for this option to work.)
Click to send NETGEAR your comments on your gateway. See Feedback
Page. (Your device must be connected to the network for this option to work.)
Click to view Sprint’s International Coverage Areas search feature in a new
browser window or tab. (Your device must be connected to the network for
this option to work.)
Click to read important safety information about the gateway.
Alerts remain until issue is resolved.
Estimated data usage for current session.
Estimated data usage for current billing period.
Alerts
Alerts notify you about situations that require your attention and suggest the actions you need to
take to resolve them.
The following information is displayed for each alert.
Item Description
Alert title
Description
The alerts disappear only when the issues they describe are resolved. See Alerts for a list of
alerts you may encounter and the corrective actions required.
Some of the alerts you may encounter include:
● Software Update Available
● Max Wi-Fi devices reached
Web Browser Interface 13
A short description of the issue to be addressed.
The alert message and, if appropriate, links or buttons to take action on the
alert. (For example, the “Update now” link in the second alert shown above
would take you to the Software Update screen.)
● Mobile Broadband disconnected
● Wi-Fi is off
● Gateway is not activated
● SIM errors
● Roam Guard
Activate Your Account from the Home Page
Until your account is activated, you cannot use Sprint data services.
To activate your account:
1. On the home screen, go through the alerts until you see the Hotspot not activated
alert.
2. Click Retry Activation.
3. Follow any instructions that may appear.
Data Usage
Data usage estimates are shown in the Data Usage section of the home page.
Note: Data usage amounts are approximate and should not be used for billing purposes. For
accurate data usage amounts, check with Sprint or click the My Sprint link in the My Account
Summary section to view your account details.
Web Browser Interface 14
The Data Usage section displays monthly billing period statistics and current session statistics.
Item Description
Current billing cycle
Usage of This
Month
Reset button Click to set the displayed monthly usage values to 0MB.
Session
Used
Elapsed time
The amount of data sent and received during the billing period for each
network type.
Important: This does not reset the actual data usage for the billing cycle.
Data amount used since your device connected to the network
Length of time that your device has been connected to the network
My Account Summary
The My Account Summary section shows basic information about your plan, and includes a link
to see more detailed information.
The following information is displayed.
Item Description
My Data Plan
My Number
My Sprint
The type of Sprint data plan used on your gateway.
The telephone number linked to your data plan.
Click to connect to your account at mysprint.sprint.com/mysprint.
Connection Details
The Connection Details section shows details about your mobile broadband service and
connection state, and lists the devices that are connected to the Main and Guest Wi-Fi
networks.
Gateway Basics 15
The following information is displayed.
Item Description
Signal
strength and
roaming
status
Network
carrier name
Network type
Send /
Receive
indicators
Roaming
message
Connect /
Disconnect
button
The more bars, the stronger the signal. A triangle in the icon means your
device is roaming. See Signal Information for details.
Name of the available network. For example, “Sprint”.
LTE or 3G
Up (sending data) / Down (receiving data)
This icon appears when you are connected to the mobile network.
Indicates whether your device is roaming on a Sprint network, domestically,
or internationally.
Click this button to connect or disconnect your device from the mobile
network.
Devices
Gateway Basics 16
Wi-Fi 2.4 GHz: A list of devices currently connected to the Main Wi-Fi 2.4
Connected
GHz network.
Wi-Fi 5 GHz: A list of devices currently connected to the Main Wi-Fi 5 GHz
network
Guest Wi-Fi: A list of devices currently connected to the Guest Wi-Fi
network.
You can click any of the device names to view their details, or to block them
from using your network. See Displaying and Blocking Currently Connected
Devices (Block List).
Gateway Basics 17
Your Network Connections
Find out how to launch, share, and end your Internet network connection.
Launch Your Mobile Network Connection
After your gateway powers on and boots up, a connection to the best available network is
launched automatically.
Your gateway remains connected at all times, unless:
● You are out of signal range or the signal is blocked.
● You are in a roaming area and you have chosen not to allow roaming.
Note: Even though your gateway is connected, you are only billed when data is sent or
received. See If the Connection is “Always On,” Am I Always Being Billed?
Set up a Guest Wi-Fi Network
You can create a separate Guest Wi-Fi network that you can share with temporary users.
Computers and wireless devices on the Guest Wi-Fi network:
● Cannot access devices that are on the Main Wi-Fi network (such as printers or other
computers)
● Cannot log in to the gateway to change its settings
Turn the Guest Wi-Fi Network On
You can turn on the Guest Wi-Fi network on the gateway’s Wi-Fi page.
To turn the guest Wi-Fi network on:
4. On a computer or wireless device that is connected to your gateway, launch a Web
browser.
5. In the address or URL field of your browser, type http://myrouter.
6. When prompted to log in, enter admin for the user name and type the password. (The
default password is password.)
7. Click Wi-Fi.
8. In the Guest Wi-Fi area, click Turn On.
Your Network Connections 18
Turn the Guest Wi-Fi Network Off
You can turn off the Guest Wi-Fi network on the gateway’s Wi-Fi page.
To turn the guest Wi-Fi network off:
9. On a computer or wireless device that is connected to your gateway, launch a Web
browser.
10. In the address or URL field of your browser, type http://myrouter.
11. When prompted to log in, enter admin for the user name and type the password. (The
default password is password.)
12. Click Wi-Fi.
13. In the Guest Wi-Fi area, click Turn Off.
Share Your Wi-Fi Network
Your gateway provides two ways of sharing your network connection with other users.
● Users find and select the Main or Guest Wi-Fi network information.
● User connects to the Main or Guest Wi-Fi network using WPS.
Manually Enter the Wi-Fi Information
Users can connect to the network by manually entering the Wi-Fi information.
Share your network connection with others:
1. Provide the Main or Guest Wi-Fi network name and password to them.
2. Users must open their device’s Wi-Fi network manager and connect to the Main or
Guest Wi-Fi network using the password you provided. (See How Do I Connect to
Wi-Fi?)
Connect Through WPS
Wi-Fi Protected Setup (WPS) provides a fast, simple, and secure way to connect WPS-enabled
devices to your Wi-Fi network.
With WPS, you don’t have to give the name (SSID) and Wi-Fi password of your Main or Guest
network to other users. The WPS feature is available on certain cameras, printers,
smartphones, and laptops. These devices have either a hardware button or a WPS-related
option in the software. Please consult the user documentation of your device.
WPS is always available for the Main and Guest Wi-Fi networks as long as the Wi-Fi radio is on.
WPS is not available in the following situations:
Your Network Connections 19
● The Wi-Fi radio is off because someone pressed the Wi-Fi On/Off button on the
gateway.
● The Wi-Fi security option is WPA Personal, WEP, or WEP-related (for example, “WEP
64 Bit Open”). (WPS is available if the Wi-Fi security option is WPA/WPA2 Personal.)
(See Wi-Fi Security.)
● Broadcast network name is not enabled. (See Options Tab.)
● MAC Filter Mode is “White list (Allow only those in list)”, but no computers have been
added to the list. (See “Specifying Computers That Can Access the Network” in Allowing
or Denying Computers Access to the Network (MAC Filter).)
If the maximum number of connected devices on the chosen network (Main or Guest) has
already been met, an error message indicating that the maximum number of devices has been
reached is displayed when you attempt WPS. Disconnect one of the connected devices and
then retry.
You can use the WPS button on the gateway or you can log in to the gateway and use the
Wi-Fi > Connect page.
Devices Page
The Devices page lets you see lists of devices that are connected to your Main and Guest Wi-Fi
networks.
Note: These lists are also shown in the Devices Connected section on the left side of the
page.
1. On a computer or wireless device that is connected to your gateway, launch a Web
browser.
2. In the address or URL field of your browser, type http://myrouter.
3. When prompted to log in, enter admin for the user name and type the password. (The
default password is password.)
Your Network Connections 20
4. Click Devices.
The following information is displayed.
Item Description
Main Wi-Fi
(2.4 GHz)
Main Wi-Fi
(5 GHz)
Guest Wi-Fi
Ethernet
You can click any of the device names to view detailed information, and to block them from
using your network. See Displaying and Blocking Currently Connected Devices (Block List).
A list of devices currently connected to the Main Wi-Fi network in the 2.4 GHz
band.
A list of devices currently connected to the Main Wi-Fi network in the 5 GHz
band.
A list of devices currently connected to the Guest Wi-Fi network.
A list of devices currently connected to the device through an Ethernet
connection to an Ethernet LAN port.
Wi-Fi Connect Page
From the Wi-Fi page, you can configure the Wi-Fi network, including Wi-Fi security.
1. On a computer or wireless device that is connected to your gateway, launch a Web
browser.
2. In the address or URL field of your browser, type http://myrouter.
3. When prompted to log in, enter admin for the user name and type the password. (The
default password is password.)
Your Network Connections 21
4. Click Wi-Fi.
You can configure access to your Main and Guest Wi-Fi networks.
You can:
● Edit the Main or Guest Wi-Fi names and passwords. See Change Wi-Fi Network Names
and Passwords.
● Turn the Guest Wi-Fi network on or off. See Setting up a Guest Wi-Fi Network.
● Connect devices using WPS. See Connecting Through WPS.
The following information is displayed.
Item Description
Main Wi-Fi (2.4 GHz)
Name
WPS
Main Wi-Fi (5 GHz)
Name
This is the name that identifies your Main Wi-Fi network and is visible to other
Wi-Fi-enabled devices. See Change Wi-Fi Network Names and Passwords.
Connect a device to the Main Wi-Fi network using WPS. See Connecting
Through WPS.
This is the name that identifies your Main Wi-Fi network and is visible to other
Wi-Fi-enabled devices. See Change Wi-Fi Network Names and Passwords.
WPS
Your Network Connections 22
Connect a device to the Main Wi-Fi network using WPS. See Connecting
Through WPS.
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