Netgear orporated 12400225 Users Manual
R6000 WiFi Router
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
March 2013
v1.0
NOTE: This document is for certification
purposes. Images are for position only and may
differ from the actual product.
R6000 WiFi Router
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product
at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates and web
support, visit
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
http://support.netgear.com.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. ©2013 NETGEAR, Inc. All rights reserved.
2
Contents
Chapter 1 Hardware Setup
Chapter 2 Getting Started
Unpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Front and Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .13
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Wireless Devices and Security Settings. . . . . . . . . . . . . . . . . . . . . . . . .13
Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Use NETGEAR genie after Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Dashboard (Basic Home Screen). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Join Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . .17
NETGEAR genie App and Mobile genie App. . . . . . . . . . . . . . . . . . . . . . .18
Chapter 3 NETGEAR genie Basic Settings
Internet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Change the Wireless Security Option. . . . . . . . . . . . . . . . . . . . . . . . . . .27
Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
View Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Chapter 4 NETGEAR genie Advanced Home
NETGEAR genie Advanced Home Screen . . . . . . . . . . . . . . . . . . . . . . . .31
Internet Connection Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
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R6000 WiFi Router
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
The Role of the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . .37
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
WPS Wizard for WiFi Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
WMM QoS for Wireless Multimedia Applications. . . . . . . . . . . . . . . . . .39
Set Up QoS for Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Chapter 5 USB Storage
Connect a USB Storage Device to the Router. . . . . . . . . . . . . . . . . . . . . .45
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Access the USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
File-Sharing Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Share Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Store Files in a Central Location for Printing . . . . . . . . . . . . . . . . . . . . .48
Share Large Files over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
View a USB Device Attached to the Router. . . . . . . . . . . . . . . . . . . . . . . .49
USB Storage Device Network and Access Settings. . . . . . . . . . . . . . . . . .50
Available Network Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Specify Approved USB Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Chapter 6 ReadySHARE Printer
ReadySHARE Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
USB Control Center Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Control Center Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Scan with a Multifunction Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chapter 7 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Port Triggering to Open Incoming Ports. . . . . . . . . . . . . . . . . . . . . . . . . . .65
Port Forwarding to Permit External Host Communications . . . . . . . . . . . .66
How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . . . .67
Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . .68
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Edit or Delete a Port Forwarding Entry. . . . . . . . . . . . . . . . . . . . . . . . . .69
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Chapter 8 Administration
Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
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R6000 WiFi Router
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Wireless Settings (2.4 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . .79
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Erase the Current Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . .81
Change the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Chapter 9 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Control the Wireless Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Set Up a Wireless Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
View or Change WPS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Set Up a Wireless Access List by MAC Address . . . . . . . . . . . . . . . . . .86
Wireless Access Point (AP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Wireless Distribution System (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Set Up a Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . .98
Auto Detect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
IPv6 Auto Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
IPv6 6to4 Tunnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
IPv6 Pass Through. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
IPv6 Fixed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
IPv6 DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
IPv6 PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Chapter 10 Troubleshooting
Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Power/Test LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Power/Test LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
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R6000 WiFi Router
Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . .111
Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
The Push 'N' Connect (WPS) Button Blinks Amber . . . . . . . . . . . . . . .111
Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Changes Not Saved. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . .116
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Test the Path from Your Computer to a Remote Device . . . . . . . . . . .117
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Appendix B Notification of Compliance
6
1. Hardware Setup
Getting to know your router
1
The NETGEAR WiFi Router is compatible with the latest WiFi devices, and is backward
compatible with 802.11 a/b/g and n devices.
If you already set up your router, you can skip this chapter. If you have not done that yet, this
chapter covers the hardware setup.
router to view or change its settings.
This chapter contains the following sections:
• Unpack Your Router
• Hardware Features
• Position Your Router
For more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
Chapter 2, Getting Started, explains how to access your
7
R6000 WiFi Router
Unpack Your Router
Open the box and remove the router, cables, and installation guide.
Ethernet cable
WiFi Router
Power adapter
Figure 1. Check the package contents
Your box contains the following items:
• R6000 WiFi Router
• AC power adapter (plug varies by region)
• Category 5 (Cat 5) Ethernet cable
• Installation guide with cabling and router setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton and original packing materials, in case you return the product for repair
.
Hardware Features
Before you cable your router, take a moment to become familiar with the front, side, and back
panels and the label. Pay particular attention to the LEDs on the front panel.
Hardware Setup
8
R6000 WiFi Router
Front and Side Panel
The router front panel has the status LEDs and icons shown in the following figure.
WiFi On/Off button
WPS button
LEDs
Figure 2. Router front and side view
Table 1. Front panel LED descriptions
LED Description
Power
Internet
Wireless
USB • Solid blue: The router has accepted the USB device. The USB device is ready to be used.
• Solid amber. The router is starting up.
• Blinking amber.
pressed.
• Solid green. The
• Blinking green. The
• Off. Power is not supplied to the router
• Solid green. The Internet connection is ready.
• Solid amber.
• Off. No Ethernet cable is connected to the modem.
• Solid blue. The wireless radio is operating in either 2.4 GHz or 5 GHz mode.
• Blinking: The
• Off.
• Blinking blue:
• Off: No USB device is connected; someone clicked the Safely Remove Hardware button, and
The wireless radios are off for both 2.4 GHz and 5 GHz.
it is now safe to remove the attached USB device.
The firmware is upgrading, or the Restore Factory Settings button was
router is ready.
firmware is corrupted. See www.netgear.com/support.
.
The Ethernet cable connection to the modem has been detected.
router is in WPS mode.
A USB device is plugged in and is trying to connect.
Hardware Setup
9
R6000 WiFi Router
The WiFi and WPS buttons toggle the WiFi and WPS functions on and off.
• W
iFi On/Off button. Pressing and holding this button for 2 seconds turns on and off the
2.4 GHz and 5 GHz wireless radios. If the Wireless LED is lit, the wireless radios are on.
If this LED is off, the wireless radios are turned off and you cannot connect wirelessly to
the router.
• WPS button.
You can use this button to use WPS to add a wireless device or computer
to your wireless network. The Wireless LED blinks blue when the router is trying to add
the wireless device or computer. The LED stays solid blue when wireless security is
enabled in the router.
Rear Panel
The rear panel has the connections and buttons shown in the following figure.
Power connector
Power On/Off
USB Ethernet Internet
LAN ports 1-4
Figure 3. Router rear panel
port
Reset
buttonport
The Reset button restores the factory settings. See Factory Settings on page 119.
Hardware Setup
10
R6000 WiFi Router
Label
The label on the bottom of the router shows the WPS PIN, login information, MAC address,
and serial number.
Default access information
Serial number andPreset WiFi
password MAC address
Figure 4. The label shows unique information about your router
Position Your Router
The router lets you access your network from virtually anywhere within the operating range of
your wireless network. However, the operating distance or range of your wireless connection
can vary significantly depending on the physical placement of your router. For example, the
thickness and number of walls the wireless signal passes through can limit the range. For
best results, place your router:
• Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your wireless devices.
• So it is accessible to an
• In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the router and your other devices to a minimum.
way from electrical devices that are potential sources of interference. Equipment that
• A
might cause interference includes ceiling fans, home security systems, microwaves,
computers, the base of a cordless phone, or a 2.4 GHz cordless phone.
• A
way from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
AC power outlet and near Ethernet cables for wired computers.
Hardware Setup
11
2. Getting Started
Connecting to the router
2
This chapter explains how to use NETGEAR genie to set up your router after you complete
cabling as described in the installation guide.
This chapter contains the following sections:
• Router Setup Preparation
• Types of Logins and Access
• NETGEAR genie Setup
• Use NETGEAR genie after Installation
• Upgrade the Firmware
• Dashboard (Basic Home Screen)
• Join Your Wireless Network
• NETGEAR genie App and Mobile genie App
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R6000 WiFi Router
Router Setup Preparation
You can set up your router with the NETGEAR genie automatically, or you can use the genie
menus and screens to set up your router manually. Before you start the setup process, get
your ISP information and make sure the computers and devices in the network have the
settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, change the settings so that it uses
Dynamic Host Configuration Protocol (DHCP).
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your
router and to check that your Internet configuration is correct. When your Internet service
starts, your Internet service provider (ISP) typically gives you all the information needed to
connect to the Internet. If you cannot locate this information, ask your ISP to provide it. When
your Internet connection is working, you no longer need to launch the ISP’s login program on
your computer to access the Internet. When you start an Internet application, your router
automatically logs you in.
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this is rare)
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security, which is the wireless security that the router uses.
Types of Logins and Access
Separate types of logins have different purposes. It is important that you understand the
difference so that you know which login to use when.
• Router login logs you in to the router interface from NETGEAR genie. For details about
this login, see
• ISP login logs you in to your Internet service. Your service provider has provided you with
this login information in a letter or some other way. If you cannot find this login
information, contact your service provider.
• Wireless network key or password. Your router is preset with a unique wireless
network name (SSID) and password for wireless access. This information is on the label
on the bottom of your router.
Use NETGEAR genie after Installation on page 15.
Getting Started
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R6000 WiFi Router
NETGEAR genie Setup
NETGEAR genie runs on any device with a web browser. Installation and basic setup takes
about 15 minutes to complete.
To use NETGEAR genie to set up your router:
1. T
urn the router on by pressing the On/Off button.
2. Make sure that your computer or wireless device is connected to the router with an Ethernet
cable (wired) or wirelessly with the preset security settings listed on the bottom label.
3. Launch your Internet browser
• The first time you set up the Internet connection for your router, the browser goes to
http://www
.routerlogin.net, and the NETGEAR genie screen displays.
.
• If you already used the NETGEAR genie, type http://www.routerlogin.net in the
address field for your browser to display the NETGEAR genie screen. See Use
NETGEAR genie after Installation on page 15.
4. Follow the onscreen instructions.
NETGEAR genie guides you through connecting the router to the Internet.
If the browser cannot display the web page:
• Make sure that the computer is connected to one of the four LAN Ethernet ports or
wirelessly to the router.
• Make sure that the router has full power
• T
o make sure that the browser does not cache the previous page, close and reopen the
browser.
• Browse to http://www
• If the computer is set to a static or fixed IP address (this is uncommon), change it to
obtain an IP address automatically from the router.
If the router does not connect to the Internet:
1. Review your settings to be sure that you have selected the correct options and typed
everything correctly
2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 10, T roubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR technical support.
.routerlogin.net.
.
, and that its WiFi LED is lit.
Getting Started
14
R6000 WiFi Router
Use NETGEAR genie after Installation
When you first set up your router, NETGEAR genie automatically starts when you launch an
Internet browser on a computer that is connected to the router. If you want to view or change
settings for the router, you can use genie again.
1. Launch your browser from a computer or wireless device that is connected to the router.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
A login window displays.
3. Enter admin for the router user name and password for the router password, both in
lowercase letters.
Note: The router user name and password are different from the user name
and password for logging in to your Internet connection. For more information,
see
Types of Logins and Access on page 13.
Upgrade the Firmware
When you set up your router and are connected to the Internet, the router automatically
checks for you to see if newer firmware is available. If it is, a message is displayed on the top
of the screen. For more information, see
Click the message when it shows up, and click Yes to upgrade the router with the latest
firmware. After the upgrade, the router restarts.
CAUTION:
Do not try to go online, turn off the router, shut down the computer, or do
anything else to the router until the router finishes restarting and the
Power LED has stopped blinking for several seconds.
Upgrade the Router Firmware on page 75.
Getting Started
15
R6000 WiFi Router
Dashboard (Basic Home Screen)
The router Basic Home screen has a dashboard that lets you see the status of your Internet
connection and network at a glance. You can click any of the six sections of the dashboard to
view and change the settings. The left column has menus. You can use the Advanced tab to
access more menus and screens.
Language
Menus
(Click the
Advanced
tab to view
more)
Figure 5. Basic Home screen with dashboard, language, and online help
Dashboard
(Click to
view details)
Help
• Home. This dashboard screen displays when you log in to the router.
• Internet. Set, update, and check the ISP settings of your router.
• W
ireless. View or change the wireless settings for your router.
• Attached Devices. V
iew the devices connected to your network.
• Parental Controls. Download and set up parental controls to prevent objectionable
content from reaching your computers.
• ReadySHARE. If you connected a USB storage device to the router, then it is displayed
here.
• Guest Network. Set up a guest network to allow visitors to use your router’
s Internet
connection.
• Advanced tab. Set the router up for unique situations such as when remote access by IP
or by domain name from the Internet is needed. See Chapter 9, Advanced Settings. You
need a solid understanding of networking to use this tab.
• Help & Support. V
isit the NETGEAR support site for information, help, and product
documentation. These links work once you have an Internet connection.
Getting Started
16
R6000 WiFi Router
Join Your Wireless Network
You can use the manual or the WPS method to join your wireless network. For instructions
about how to set up a guest network, see Set Up a Guest Network on page 28.
Manual Method
With the manual method, choose the network that you want and type its password to
connect.
To connect manually:
1. On your computer or wireless device, open the software that manages your wireless
connections.
This software scans for all wireless networks in your area.
2. Look for your network and select it.
The unique WiFi network name (SSID) and password are on the router label. If you
changed these settings, look for the network name that you used.
3. Enter the router password and click Connect.
Wi-Fi Protected Setup (WPS) Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its
password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect.
Some older WiFi equipment is not compatible with WPS. WPS works only with WP A2 or WP A
wireless security.
To use WPS to join the wireless network:
1. Press the WPS button on the router front panel
2. Within 2 minutes, press the WPS button on your wireless device, or follow the WPS
instructions that came with the device.
The WPS process automatically sets up your wireless computer with the network
password and connects you to the wireless network.
.
Getting Started
17
R6000 WiFi Router
NETGEAR genie App and Mobile genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home
network. See the NETGEAR genie App User Manual for details about the genie apps.
Retrieve wireless password
Menu
About genie
Language
Dashboard
(Click to
view
details)
Support
Figure 6. genie app dashboard
The genie app can help you with the following:
• Automatically repair common wireless network problems.
• Have easy access to router features like Live Parental Controls, guest access, Internet
traf
fic meter, speed test, and more.
The genie mobile app works on your iPhone, iPad, or Android phone:
Phone status
Log in to the router
Search NETGEAR
support
Information about
genie mobile app
and the connected
router
Figure 7. genie mobile app home screen
Getting Started
18
3. NETGEAR genie Basic Settings
Your Internet connection and WiFi network
3
This chapter contains the following sections:
• Internet Setup
• Parental Controls
• Basic Wireless Settings
• Set Up a Guest Network
• View Attached Devices
For information about the ReadySHARE feature on the Basic Home tab, see Chapter 5, USB
Storage and Chapter 6, ReadySHARE Printer.
19
R6000 WiFi Router
Internet Setup
The Internet Setup screen is where you view or change basic ISP information.
Note: You can use the Setup Wizard to detect the Internet connection and
automatically set up the router. See Internet Connection Setup
Wizard on page 31.
To view or change the basic Internet setup:
1. From the Home screen, select Internet.
Scroll to
view more
settings
The fields that display in the Internet Setup screen depend on whether your Internet
connection requires a login.
• Yes. Select the encapsulation method and enter the login name. If you want to
change the login time-out, enter a new value in minutes.
• No. Enter the account and domain names, only if needed.
2. Enter the settings for the IP address and DNS server
.
The default settings usually work fine. If you have problems with your connection, check
the ISP settings.
3. Click Apply .
Your settings are saved.
4. Click T
est to test your Internet connection.
If the NETGEAR website does not display within 1 minute, see Chapter 10,
T roubleshooting.
NETGEAR genie Basic Settings
20
R6000 WiFi Router
Internet Setup Screen Fields
The following descriptions explain all of the possible fields in the Internet Setup screen. The
fields that display in this screen depend on whether tan ISP login is required.
Does Your Internet connection require a login? Answer either yes or no.
These fields display when no login is required:
• Account Name (If required). Enter the account name provided by your ISP. This might
also be called the host name.
• Domain Name (If required). Enter the domain name provided by your ISP.
These fields display when your ISP requires a login:
• Internet Service Provider. PPPoE or PPPoA.
• Login. The login name provided by your ISP. This login name is often an email address.
• Password. The password that you use to log in to your ISP.
• Service Name (if Required). If your ISP provided a service name, enter it here.
• Connection Mode. Always On, Dial on Demand, or Manually Connect.
• Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in
minutes. This setting determines how long the router keeps the Internet connection active
when there is no Internet activity from the LAN. A value of 0 (zero) means never log out.
Internet IP Address.
• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP’s router to which your router will
connect.
Domain Name Server (DNS) Address. The DNS server is used to look up site addresses
based on their names.
• Get Automatically from ISP . Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this
option. Enter the IP address of your ISP’s primary DNS server . If a secondary DNS server
address is available, enter it also.
NAT (Network Address Translation). NAT allows computers on your home network to
share the router Internet connection. NAT is enabled by default because it is needed in most
situations. The following settings are available:
• Enable
• Disable
• Disable Port Scan and DoS Protection
Router MAC Address. The Ethernet MAC address that the router uses on the Internet port.
Some ISPs register the MAC address of the network interface card in your computer when
NETGEAR genie Basic Settings
21
R6000 WiFi Router
your account is first opened. They accept traffic only from the MAC address of that computer.
This feature allows your router to use your computer’s MAC address (also called cloning).
• Use Default Address. Use the default MAC address.
• Use Computer MAC
computer that you are now using. You have to use the one computer that the ISP allows.
• Use This MAC
Address. The router captures and uses the MAC address of the
Address. Enter the MAC address that you want to use.
Parental Controls
The first time you select Parental Controls from the Basic Home screen, your browser goes to
the Live Parental Controls website. You can learn more about Live Parental Controls or
download the application.
To set up Live Parental Controls:
1. Select Parental Controls on the Dashboard screen.
2. Click either the W
3. Follow the onscreen instructions to download and install the NETGEAR Live Parental
Controls Management utility
indows Users or Mac Users button.
.
NETGEAR genie Basic Settings
22
R6000 WiFi Router
After installation, Live Parental Controls automatically starts.
4. Click Next, read the note, and click Next again to proceed.
Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log
in or create a free account.
5. Select the radio button that applies to you and click Next.
• If you already have an OpenDNS account, leave the Ye
s radio button selected.
• If you do not have an OpenDNS account, select the No radio button.
If you are creating an account, the following screen displays:
• Fill in the fields and click Next.
NETGEAR genie Basic Settings
23
R6000 WiFi Router
After you log on or create your account, the filtering level screen displays:
6. Select the radio button for the filtering level that you want and click Next.
7. Click the Take me to the status screen button.
Parental controls are now set up for the router. The dashboard shows Parental Controls as
Enabled.
Basic Wireless Settings
The Wireless Settings screen lets you view or configure the wireless network setup.
The router comes with preset security. This means that the Wi-Fi network name (SSID),
network key (password), and security option (encryption protocol) are preset in the factory
You can find the preset SSID and password on the bottom of the unit.
Note: The preset SSID and password are uniquely generated for every
device to protect and maximize your wireless security.
.
NETGEAR genie Basic Settings
24
R6000 WiFi Router
NETGEAR recommends that you do not change your preset security settings. If you change
your preset security settings, make a note of the new settings and store it in a safe place
where you can easily find it.
If you use a wireless computer to change the wireless network name (SSID) or other wireless
security settings, you are disconnected when you click
Apply. To avoid this problem, use a
computer with a wired connection to access the router.
To view or change basic wireless settings:
1. Select Basic > W
ireless.
The screen sections, settings, and procedures are explained in the following sections.
2. Make any changes that are needed.
3. Click Apply .
Your settings are saved.
If you were connected wirelessly to the router and you changed the SSID or wireless
security
, you are disconnected from the network.
4. If you changed the settings, make sure that you can connect wirelessly to the network with
its new settings.
If you cannot connect wirelessly, check the following:
• Is your computer or wireless device connected to another wireless network in your
area? Some wireless devices automatically connect to the first open network (without
wireless security) that they discover
.
• Is your computer or wireless device trying to connect to your network with its old
settings (before you made changes)? If so, update the wireless network selection in
your computer or wireless device to match the current settings for your network.
NETGEAR genie Basic Settings
25
R6000 WiFi Router
Wireless Settings Screen Fields
You can use this screen to view or change the wireless network settings and the security
option.
Enable SSID Broadcast. This feature allows the router to broadcast its SSID so wireless
stations can see this wireless name (SSID) in their scanned network lists. This check box is
selected by default. To turn off the SSID broadcast, clear this check box, and click Apply.
Enable Wireless Isolation. If this check box is selected, computers or wireless devices that
join the network can use the Internet, but cannot access each other or access Ethernet
devices on the network.
Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character
(maximum) name in this field. This field is case-sensitive. The default SSID is randomly
generated, and NETGEAR strongly recommends that you do not change this setting.
Region. The location where the router is used. Select from the countries in the list. In the
United States, the region is fixed to United States and is not changeable.
Channel. The wireless channel the gateway uses. Enter a value from 1 through 13. (For
products in the North America market, only Channels 1 through 11 can be operated.) Do not
change the channel unless you experience interference (shown by lost connections or slow
data transfers). If this happens, experiment with different channels to see which is the best.
When you use multiple access points, it is better if adjacent access points use different radio
frequency channels to reduce interference. The recommended channel spacing between
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
Mode. Up to 145 Mbps is the default setting, which allows 802.11n and 802.11g wireless
devices to join the network. The other settings are Up to 54 Mbps, and Up to 300 Mbps.
Security Options. The router comes with unique preset wireless security. These settings are
on the product label. NETGEAR recommends that you use preset security so that you can
refer to the label if you forget the WiFi password. However, you can change the security
option and passphrase.
Wireless Security Options
A security option is the type of security protocol applied to your wireless network. The
security protocol in force encrypts data transmissions and ensures that only trusted devices
receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several
options including pre-shared key (PSK) encryption.
WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means
that the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies
with the worldwide single standard for high-speed wireless local area networking.
WPA uses a passphrase for authentication and to generate the initial data encryption keys.
Then it dynamically varies the encryption key. WPA-PSK uses Temporal Key Integrity
Protocol (TKIP) data encryption, implements most of the IEEE 802.11i standard, and works
with all wireless network interface cards, but not all wireless access points.
NETGEAR genie Basic Settings
26
R6000 WiFi Router
WP A2-PSK is stronger than WPA-PSK. It is advertised to be theoretically indecipherable due
to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets
higher speed because it is implemented through hardware, while WPA-PSK is usually
implemented through software. WP A2-PSK uses a passphrase to authenticate and generate
the initial data encryption keys. Then it dynamically varies the encryption key.
WPS-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients.
A2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed
WP
and security. For help with WPA settings on your wireless computer or device, see the
instructions that came with your product.
Change the Wireless Security Option
NETGEAR recommends that you do not disable security.
To change the WPA settings:
1. Select Basic > W
2. Under Security Options, select the WP
ireless Settings.
A option you want.
3. In the Passphrase field that displays when you select a WPA security option, enter the
network key (password) that you want to use. It is a text string from 8 to 63 characters.
4. W
rite down the new password and keep it in a secure place for future reference.
5. Click Apply .
Your changes are saved.
NETGEAR genie Basic Settings
27
R6000 WiFi Router
Set Up a Guest Network
A guest network allows visitors at your home to use the Internet without revealing your
wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n
and 5.0 GHz a/n.
To set up a guest network:
1. Select Basic > Guest Network.
2. Select any of the following wireless settings:
Enable Guest Network. When this check box is selected, the guest network is enabled,
and guests can connect to your network using the SSID of this profile.
Enable SSID Broadcast. If this check box is selected, the wireless access point
broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the
correct SSID for connections to this access point.
Allow guest to access My Local Network. If this check box is selected, anyone who
connects to this SSID has access to your local network, not just Internet access.
3. Give the guest network a name.
The guest network name is case-sensitive and can be up to 32 characters. You then
manually configure the wireless devices in your network to use the guest network name in
addition to the main SSID.
4. Select a security option from the list.
The security options are described in Wireless Security Options on page 26.
5. Click Apply .
Your settings are saved.
NETGEAR genie Basic Settings
28
R6000 WiFi Router
View Attached Devices
Use the Attached Device screen to view all computers or devices that are currently
connected to your network.
To go to the Attached Devices screen:
1. From the Basic Home screen, select Attached Devices.
Wired devices are connected to the router with Ethernet cables. Wireless devices have
joined the wireless network. The following information is displayed:
• # (number). The order in which the device joined the network.
• IP Address.
network. This number can change if a device is disconnected and rejoins the network.
• MAC Address.
address is typically shown on the product label.
• Device Name. If the device name is known, it is shown here.
2. Click Refresh to update this screen.
The IP address that the router assigned to this device when it joined the
The unique MAC address for each device does not change. The MAC
NETGEAR genie Basic Settings
29
4. NETGEAR genie Advanced Home
Specify custom settings
This chapter contains the following sections:
• NETGEAR genie Advanced Home Screen
• Internet Connection Setup Wizard
• WAN Setup
• LAN Setup
• WPS Wizard for WiFi Connections
• Quality of Service (QoS) Setup
Some selections on the Advanced Home screen are described in separate chapters:
• USB Storage. See Chapter 5, USB Storage.
• Security. See Chapter 7, Security.
• Administration. See Chapter 8, Administration.
• Advanced Setup. See Chapter 9, Advanced Settings.
4
30
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