Netgear orporated 12300212 User Manual
genie app and genie mobile app
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
June 2012
202-10933-02
v1.0
genie app and genie mobile app
© 2012 NETGEAR, Inc. All rights reserved
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
Technical Support
Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or
for more information about the topics covered in this manual, visit the Support website at
http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/app/answers/detail/a_id/984.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. Other brand and product names are registered trademarks or trademarks of their respective
holders. © 2011 NETGEAR, Inc. All rights reserved.
Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes
to the products described in this document without notice. NETGEAR does not assume any liability that may occur
due to the use, or application of, the product(s) or circuit layout(s) described herein.
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Contents
Chapter 1 Getting Started
Chapter 2 NETGEAR genie Mobile App
Chapter 3 NETGEAR genie App
Install the NETGEAR genie Mobile App. . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Install the NETGEAR genie App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Connect to Your Home Network with your Phone or iPad . . . . . . . . . . . . . .8
NETGEAR genie Mobile App Dashboard (Home Screen) . . . . . . . . . . . . . .9
Information Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Guest Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
My Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
NETGEAR genie App Dashboard (Home Screen). . . . . . . . . . . . . . . . . . .21
Log in to the Router with the NETGEAR genie App. . . . . . . . . . . . . . . . . .22
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Fix an Internet Connection Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
WiFi Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
WiFi Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
ReadySHARE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Guest Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Router Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
ReadySHARE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
AirPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Network Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
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1. Getting Started
This chapter covers the following topics:
• Install the NETGEAR genie Mobile App
• Install the NETGEAR genie App
For more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
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4
genie app and genie mobile app
Install the NETGEAR genie Mobile App
To use this app, you need a Wi-Fi connection from your phone or iPad to your NETGEAR
home network. You can use the genie mobile app to do the following:
• Manage Wi-Fi settings and guest access for your home network.
• View a map of your network.
• Set up or manage Parental Controls.
• Use traffic meter to check your Internet usage.
• With My Media, play media on devices on your network.
For a list of supported NETGEAR routers, visit the NETGEAR website at
www.netgear.com/landing/en-us/netgear-genie-routers.aspx.
To use iTunes to install the app on your iPhone or iPad:
1. Open the App Store and search for NETGEAR genie.
2. Tap the Free App button.
After you log in, the app downloads.
3. Connect your iPhone or iPad.
4. Go back to the home screen. The genie mobile app should be in one of the Home screens.
5. Tap the genie app icon to open the genie mobile app.
To install the Android genie App:
1. Open Google Play and search for NEGEAR genie.
2. Tap the Download button.
3. Tap the Accept & download button to accept any terms.
The app is downloaded and installed.
The genie mobile app is located under Apps in the Home screen.
4. Tap the genie icon to open the genie moblie app.
Getting Started
5
genie app and genie mobile app
Install the NETGEAR genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home
network.
• Stay connected. genie app can automatically repair common wireless network problems.
• The genie app gives you easy access to router features like Live Parental Controls, guest
access, broadband usage meter
• Y
ou can use the network map to see all devices on your home network.
The genie app works with many NETGEAR routers. (Y ou can see the list of compatible routers at
www
.NETGEAR.com/genie.) To manage your router settings with the genie app, you might need
to update to new router firmware when it is available.
To download the free genie app:
1. Go to this page at the NETGEAR website: www.NETGEAR.com/genie
, speed test, AirPrint compatibility, and more.
2. Click the Download button.
When you download and install the genie app, it starts automatically . If you want to use genie
app later
If you do not want genie to automatically start when the PC reboots, you can right-click the
icon, select Settings, then clear the Enable Autostart check box.
To use genie app to manage a router:
1. Connect a computer to your NETGEAR router with an Ethernet cable (wired) or
2. Click the genie app icon
, click the icon on your desktop or in the Windows taskbar.
wirelessly
3, NETGEAR genie App.
.
on your desktop. The genie app screen displays. See Chapter
Getting Started
6
2. NETGEAR genie Mobile App
This chapter contains the following sections:
• Connect to Your Home Network with your Phone or iPad
• NETGEAR genie Mobile App Dashboard (Home Screen)
• Information Icon
• Wireless Settings
• Guest Access
• Network Map
• Parental Controls
• Traffic Meter
• My Media
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genie app and genie mobile app
Connect to Your Home Network with your Phone or iPad
To use the genie mobile app you need to do the following:
• Use your phone or iPad to join your home network using Wi-Fi.
• Log in to your NETGEAR router
To join your wireless network and log in from your phone or iPad:
1. With the app you use to manage your wireless connections, locate your home network
and join it.
2. Launch the genie mobile app and tap Login.
The router user name is admin.
.
3. Enter the router password.
iPhone Router Login screen
Android Router Login screen
The router’s default password is password, though you probably changed it to a more
secure password when you installed the router. The router password is case-sensitive.
4. T ap OK for an Android phone or Login for an iPhone or iPad.
The genie mobile app dashboard screen displays. This screen is described in the
following section.
NETGEAR genie Mobile App
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genie app and genie mobile app
NETGEAR genie Mobile App Dashboard (Home Screen)
Note: To use the genie mobile app, you have to use Wi-Fi to connect to
your home network and then log in to the router.
When you launch the genie mobile app, it displays the dashboard screen.
Phone status
Log in to the router
Search NETGEAR
support
Information about
genie mobile app
and the connected
router
Figure 1. genie mobile app dashboard
You can tap any of the six sections of the dashboard to navigate.
• W
ireless Settings. View or change the wireless settings for your router. See Wireless
Settings on page 11.
• Guest Access. V
iew or set up wireless guest access to your home network. See Guest
Access on page 12.
• Network Map. V
iew network devices connected to your network. See Network Map on
page 13.
• Parental Controls. Manage Parental Controls to protect devices in your network from
inappropriate content. See Parental Controls on page 14.
• T
raffic Meter. View the Internet traffic or change the traffic meter setting on your home
network. See Traffic Meter on page 15.
• My Media. Play media or share it between your mobile device and other devices on your
home network. See My Media on page 16.
The menu selections are described in more detail in the following sections.
NETGEAR genie Mobile App
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genie app and genie mobile app
Information Icon
You can view information about the genie mobile app and your router. Select the
Information icon to display the following screen:
iPhone
Android phone
Tapping the License button displays the end user license agreement (EULA).
NETGEAR genie Mobile App
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genie app and genie mobile app
Wireless Settings
You can use this screen to view or change the wireless settings for your home network.
Note: If you change the wireless settings on your router, you and anyone
else who has joined the wireless network will be automatically
disconnected from the network.
To view or change the wireless settings for your router:
1. Select
You can use the Refresh button to update the screen at any time.
2. T
ap the settings that you want to change to go to detail screens.
• Name/SSID.
• Channel. Usually
channel for its wireless signal. You can select a specific channel number if you want.
• Key/Password. Go to the Wireless Security screen and view or change the wireless
security setting for the home network.
3. When you are finished making changes, tap Save.
Wireless to go to the Wireless Settings screen:
This is the name of the wireless network.
, this is set to Auto so that the router automatically selects the best
NETGEAR genie Mobile App
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genie app and genie mobile app
Guest Access
If your router supports a guest wireless network, you can view and change the settings. You
can even allow guest access for a specific length of time. A guest network allows others to
use your wireless router to access the Internet, but not content on other computers or devices
on the same network.
To set up guest access:
1. T
ap Guest Access.
ap the ON/OFF button and turn on guest access to display the Guest Access settings.
2. T
You can use the Refresh button to update the screen at any time.
3. T
ap the guest access settings that you want to change to go to detail screens.
• Name/SSID.
• Key/Password. Go to the Guest Security screen and view or change the wireless
security setting for the guest network.
• T
ime Period. Tap the time period for the guest network. You can set it to Always,
choose the number of hours, or set it for 1 Day or 1 Week.
4. When you are finished making changes, tap Save.
This is the name of the wireless guest network.
NETGEAR genie Mobile App
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