Netgear orporated 12300210 User Manual

N600 Wireless Dual Band Router WNDR3400v3
350 East Plumeria Drive San Jose, CA 95134 USA
November 2012 Cert. Manual v1.0
This manual is for certification purposes only. The art, screen captures, and device might vary from the actual device.
N600 Wireless Dual Band Router WNDR3400v3
©2012 NETGEAR, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
Technical Support
Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online, visit us at http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR Phone (Other Countries): See Support information card.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. Other brand and product names are registered trademarks or trademarks of their respective holders. © 2012 NETGEAR, Inc. All rights reserved.
Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use, or application of, the product(s) or circuit layout(s) described herein.
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N600 Wireless Dual Band Router WNDR3400v3 User ManualContents
Chapter 1 Hardware Setup
Unpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Prepare the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Verify the Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 2 Getting Started with NETGEAR Genie
Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .17
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . 17
Types of Logins and Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
NETGEAR Genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Use NETGEAR Genie after Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Upgrade Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Router Dashboard (Basic Home Screen). . . . . . . . . . . . . . . . . . . . . . . . . .20
Add Wireless Devices or Computers to Your Network. . . . . . . . . . . . . . . .21
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . .21
Chapter 3 Genie Basic Settings
Internet Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ReadySHARE USB Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Wireless Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Change WPA Security Option and Passphrase . . . . . . . . . . . . . . . . . . .30
Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Guest Network Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . 32
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N600 Wireless Dual Band Router WNDR3400v3
Chapter 4 Genie Advanced Home
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Use the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Quality of Service (QoS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 5 USB Storage
USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
File-Sharing Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Add or Edit a Network Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
USB Storage Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Specify Approved USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connect to the USB Drive from a Remote Computer. . . . . . . . . . . . . . . . . 57
Access the Router’s USB Drive Remotely Using FTP . . . . . . . . . . . . . . 57
Chapter 6 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Block Services (Port Filtering) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 7 Administration
Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Internet Provider (WAN) Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Wireless Settings (2.4 GHz and 5 GHz). . . . . . . . . . . . . . . . . . . . . . . . . 69
Guest Network (2.4 GHz and 5 GHz). . . . . . . . . . . . . . . . . . . . . . . . . . . 70
View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . .70
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Set Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
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N600 Wireless Dual Band Router WNDR3400v3
Chapter 8 Advanced Settings
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Wireless Repeating Function (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Set Up a Repeater Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Port Forwarding and Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . 82
Port Forwarding to Permit External Host Communications . . . . . . . . . .84
How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . .85
Set Up Port Forwarding to Local Servers . . . . . . . . . . . . . . . . . . . . . . . . . .85
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Editing or Deleting a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . .87
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
USB Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Chapter 9 Troubleshooting
Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Troubleshooting with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Power/Test LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Power/Test LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . .102
Wireless LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
The Push 'N' Connect (WPS) Button Blinks Amber . . . . . . . . . . . . . . .102
Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Troubleshooting PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Troubleshooting Internet Browsing. . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . .107
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . .107
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
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N600 Wireless Dual Band Router WNDR3400v3
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 108
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Appendix B Notification of Compliance Index
6
1. Hardware Setup
Getting to know your router
1
The N600 Wireless Dual Band Router WNDR3400v3 provides you with an easy and secure way
to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It has is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and protects the devices (PCs, gaming consoles, and so on) that you connect to your home network.
Note: For more information about the topics covered in this manual, visit
the support website at http://support.netgear.com.
If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup. Chapter 3, Genie Basic Settings, explains how to set up your Internet connection.
This chapter contains the following sections:
Unpack Your Router
Position Your Router
Hardware Features
Cable Your Router
Verify the Cabling
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N600 Wireless Dual Band Router WNDR3400v3
Unpack Your Router
Open the box and remove the router, cables, and installation guide.
Router stand
(two pieces)
N600 wireless router
Ethernet cable
Power adapter
Your box should contain the following items:
N600 Wireless Dual Band Router WNDR3400v3
Router stand (two pieces)
AC power adapter (plug varies by region)
Category 5 (Cat 5) Ethernet cable
Installation guide with cabling and router setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair
Position Your Router
The router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. For best results, place your router:
Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your wireless devices.
So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the router and your other devices to a minimum.
A
way from electrical devices that are potential sources of interference, such as ceiling fans, home security systems, microwaves, PCs, or the base of a cordless phone or 2.4 GHz cordless phone.
.
Hardware Setup
8
N600 Wireless Dual Band Router WNDR3400v3
Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.
When you use multiple access points, it is better if adjacent access points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
Prepare the Router
To ensure proper heat dissipation and for router stability, it is important that you connect the stand and place your router in an upright position.
To prepare your router for installation:
1. Carefully peel off the protective film covering the top and sides of your router.
Hardware Setup
9
N600 Wireless Dual Band Router WNDR3400v3
2. Set up your N600 Wireless Dual Band Router by inserting the tabs of the stand (supplied
with your router) into the slots on the bottom of your router as shown.
3. Place your router in a suitable area for installation (near an AC power outlet and accessible
to the Ethernet cables for your wired computers).
Hardware Setup
10
N600 Wireless Dual Band Router WNDR3400v3
Hardware Features
Before you cable your router, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel.
Front Panel
The router front panel has the status LEDs and icons shown in the following figure.
USB LED
WPS button
Table 1. Front panel LED descriptions
LED Description
LAN Ports 1-4 LEDs
5 GHz LED
2.4 GHz LED
Internet LED
Power/Test LED
USB
Solid green. The local Ethernet ports have detected wired links with PCs.
Blinking green. Data is being transmitted or received.
Off. No link is detected on these ports.
Hardware Setup
11
N600 Wireless Dual Band Router WNDR3400v3
Table 1. Front panel LED descriptions (continued)
LED Description
LAN ports 1–4
5 GHz
GHz
5
2.4 GHz
2.4
Internet Solid amber. The IP address has not been acquired.
Power/Test
Solid green. The LAN port has detected a 1,000 Mpbs link with an attached device.
Blinking green. Data is being sent at 1,000 Mbps.
Solid amber.
Blinking amber. Data is being sent at 100 Mbps or 10 Mbps.
Off. No link is detected on this port.
Solid blue. The wireless radio is operating.
Blinking blue. Data is being sent or received over the wireless network.
Off. The
Solid blue. The wireless radio is operating.
Blinking blue. Data is being sent or received over the wireless network.
GHz
Off. The
Solid green. An IP address has been received; ready to transmit data.
Blinking green. Data is being sent to or received from the Internet.
Off. No Ethernet cable is connected between the router and the modem.
Solid amber. The unit is starting up after being powered on.
Solid green. The power is on and the router is ready.
Blinking amber. A firmware update
Blinking green. The firmware is corrupt.
Off. Power is not supplied to the router.
The LAN port has detected a 10 Mbps link with an attached device.
wireless radio is of
wireless radio is of
f.
f.
progress.
is in
WPS
Solid green. Indicates that wireless security is enabled.
Blinking green. The router is using WPS to add a wireless device to the network.
Off. No WPS connection exists.
Hardware Setup
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N600 Wireless Dual Band Router WNDR3400v3
Back Panel
The back panel has the connections shown in the following figure.
USB port
Restore Factory Settings button. Press and hold this button for about 5 seconds to reset the router to its factory default settings.
WiFi On/Off button
Four local area network (LAN) 10/100/1000 Mbps Ethernet ports for connecting the router to your local computers.
Internet/Wide Area Network (WAN) Ethernet port for connecting the router to a cable or DSL modem.
AC power adapter outlet for connecting the power adapter.
Power On/Off button.
See Factory Settings on page 109 for information about restoring factory settings.
Hardware Setup
13
N600 Wireless Dual Band Router WNDR3400v3
Label
The label on the bottom of the router shows the WPS PIN, login information, MAC address, and serial number.
Preset SSID
MAC addresses
Preset WiFi Password
Serial number
Default access information
Hardware Setup
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N600 Wireless Dual Band Router WNDR3400v3
Cable Your Router
The installation guide that came in the box has a cabling diagram on the first page.
Installation Guide
N600 Wireless Dual Band Router
WNDR3400v3
Package Contents:
Ethernet cable
Power adapter
Attach the STAND to the ROUTER:
1. Position the router so that the Power button is at the bottom and the USB port is at the top.
2. Snap each piece of the stand onto a bottom corner of the router.
Router stand (two pieces)
N600 Wireless Router (with stand attached)
ER:
er B
a
Verify the Cabling
Step 1:
Unplug the power to turn off your MODEM.
DSL
or Cable
Internet
Modem
Step 4:
Connect the power adapter to the ROUTER, then plug it into an outlet. Wait for the 2.4 GHz LED ( ) to turn on.
If none of the LEDs turn on, make sure the Power On/Off button is in the ON position (pushed in).
2.4
GHz
Step 2:
Connect one end of the yellow Ethernet cable ( ) to your MODEM, and and the other end to the Internet port on your ROUTER.
(not included)
Power On/Off
N600 Wireless Router
Step 5:
Connect your computer to the ROUTER ( ).
Use another Ethernet cable to establish a wired connection as shown in this diagram.
Optionally, connect wirelessly by using the preset wireless security settings located on the bottom label.
Step 3:
Plug in, then turn on your MODEM.
Wait approximately 2 minutes until your modem turns on.
If your modem has a battery backup, first remove and reinsert the battery before connecting your modem to power.
Laptop or Desktop
Computer
Step 6:
Open a browser.
If the web page doesn’t display, close and re-open the browser to
http://routerlogin.net in the
address bar, or check the
“Troubleshooting” section on
the back of this installation guide.
Verify that your router is cabled correctly by checking the router LEDs. Turn on the router by pressing the On/Off button on the back.
The Power/Test LED is green when the router is turned on.
The LAN ports are green for each PC cabled to the router by an Ethernet cable.
GHz
5
2.4
GHz
The Wireless LEDs are on.
The Internet LED is on. If it is not, make sure that the Ethernet cable is securely
attached to the router Internet port and the modem, and that the modem is powered on.
Verify that the LAN LEDs (1 through 4) are lit for any computers cabled to the router by an Ethernet cable.
Hardware Setup
15
2. Getting Started with NETGEAR Genie
Connecting to the router
2
This chapter explains how to use NETGEAR Genie to set up your router after you complete
cabling as described in the installation guide and in the previous chapter in this book.
This chapter contains the following sections:
Router Setup Preparation
Types of Logins and Access
NETGEAR Genie Setup
Use NETGEAR Genie after Installation
Upgrade Router Firmware
Router Dashboard (Basic Home Screen)
Add Wireless Devices or Computers to Your Network
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N600 Wireless Dual Band Router WNDR3400v3
Router Setup Preparation
You can set up your router with the NETGEAR Genie automatically, or you can use the Genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, you need to change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your router and to check that your Internet configuration is correct. Your Internet service provider (ISP) should have provided you with all of the information needed to connect to the Internet. If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP’s login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.
The ISP configuration information for your DSL account
ISP login name and password
Fixed or static IP address settings (special deployment by ISP; this is rare)
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2 wireless security, which is the wireless security supported by the router. See Basic Wireless
Settings on page 27 for information about the router’s preconfigured security settings.
Types of Logins and Access
There are two separate types of logins that have different purposes. It is important that you understand the difference so that you know which login to use when.
Router login logs you in to the router interface from NETGEAR Genie. See Use NETGEAR Genie after Installation on page 19 for details about this login.
ISP login logs you in to your Internet service. Your service provider has provided you
with this login information in a letter or some other way. If you cannot find this login information, contact your service provider
.
Getting Started with NETGEAR Genie
17
N600 Wireless Dual Band Router WNDR3400v3
Wireless network key or password. Your router is preset with a unique wireless
network name (SSID) and password for wireless access. This information is on the label located on the bottom of your router.
NETGEAR Genie Setup
NETGEAR Genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15 minutes to complete.
To use NETGEAR Genie to set up your router:
urn the router on by pressing the On/Off button, if not done yet.
1. T
2. Make sure that your device is connected with an Ethernet cable to your router.
3. Launch your Internet browser
If this is the first time you are setting up the Internet connection for your router, the
browser automatically goes to http://www.routerlogin.net, and the NETGEAR Genie screen displays.
If you already used the NETGEAR Genie, type http://www
address field for your browser to display the NETGEAR Genie screen. See Use
NETGEAR Genie after Installation on page 19
.
.routerlogin.net in the
.
4. Follow the onscreen instructions to complete NETGEAR Genie setup. NETGEAR Genie
guides you through connecting the router to the Internet.
If the browser cannot display the web page:
Make sure that the computer is connected to one of the four LAN Ethernet ports, or
wirelessly to the router.
Make sure that the router is fully up and running. Its Wireless LEDs should turn on.
Close and reopen the browser to make sure the browser does not cache the previous
page.
• Browse to http://routerlogin.net.
If the computer is set to a static or fixed IP address (this is uncommon), change it to
obtain an IP address automatically from the router.
If the router does not connect to the Internet:
1. Review your settings to be sure that you have selected the correct options and typed
everything correctly.
2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 9, Troubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR technical support.
Getting Started with NETGEAR Genie
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