Netgear orporated 12100187 User mnaual
N750 Wireless Dual Band Gigabit Router WNDR4300
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
June 2012
202-11031-02
v1.0
N750 Wireless Dual Band Gigabit Router WNDR4300 User Manual
©2012 NETGEAR, Inc. All rights reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
Technical Support
Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online,
visit us at http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR
Phone (Other Countries): See Support information card.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. Other brand and product names are trademarks or registered trademarks of their respective
holders.
Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes
to the products described in this document without notice. NETGEAR does not assume any liability that may occur
due to the use, or application of, the product(s) or circuit layout(s) described herein.
2 |
Contents
Chapter 1 Hardware Setup
Chapter 2 Set Up Your Internet Connection
Unpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Attach the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Verify the Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .15
Replace an Existing Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Upgrade Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Router Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Manual Setup (Basic Settings). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Unsuccessful Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Log Out Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Chapter 3 Wireless Settings
Wireless Security Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Security Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Turn Off Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Disable SSID Broadcast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Restrict Access by MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Add Clients (Computers or Devices) to Your Network . . . . . . . . . . . . . . . .26
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . .26
Wireless Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Consider Every Device on Your Network . . . . . . . . . . . . . . . . . . . . . . . .28
View or Change Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
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N750 Wireless Dual Band Gigabit Router WNDR4300 User Manual
Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Set Up WPA Security Option and Passphrase. . . . . . . . . . . . . . . . . . . .31
Wireless Guest Networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Chapter 4 Content Filtering Settings
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Examples of Log Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Delete Keyword or Domain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Specify a Trusted Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Block Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Set the Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Schedule Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Turn On Security Event Email Notification. . . . . . . . . . . . . . . . . . . . . . . . .41
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Application Example: Making a Local Web Server Public . . . . . . . . . . .44
Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Chapter 5 Network Maintenance
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Automatic Firmware Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Stop the Automatic Firmware Check . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Manually Check for Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . .50
Manage the Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Back Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Internet Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
LAN Port (Local Ports) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Wireless Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Show Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
View Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Chapter 6 USB Storage
USB Drive Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
File-Sharing Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Share Photos within Your Home Network . . . . . . . . . . . . . . . . . . . . . . . 58
Share Large Files with FTP over the Internet. . . . . . . . . . . . . . . . . . . . .58
USB Storage Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Basic Settings Screen Fields and Buttons . . . . . . . . . . . . . . . . . . . . . . .60
Edit a Network Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
USB Storage Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Create a Network Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
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Unmount a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Approved USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Connect to the USB Drive from a Remote Computer. . . . . . . . . . . . . . . . .64
Locate the Internet Port IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Access the Router’s USB Drive Remotely with FTP. . . . . . . . . . . . . . . .65
Connect to the USB Drive with Microsoft Network Settings . . . . . . . . . . . .65
Enabling File and Printer Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Chapter 7 Advanced Settings
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
IP Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
QoS for Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Wireless Advanced Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . .75
WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Wireless Card Access List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Remote Management Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Static Route Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Add a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Advanced USB Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Wireless Bridging and Repeating Networks. . . . . . . . . . . . . . . . . . . . . . . .83
Set Up a Repeater with Wireless Client Association . . . . . . . . . . . . . . .85
Chapter 8 Troubleshooting
Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Troubleshooting with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . . .90
Wireless LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
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N750 Wireless Dual Band Gigabit Router WNDR4300 User Manual
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Restoring the Factory Settings and Password. . . . . . . . . . . . . . . . . . . . . .93
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Appendix B Notification of Compliance
Index
6 | Contents
1. Hardware Setup
The N750 Wireless Dual Band Gigabit Router WNDR4300 provides you with an easy and secure
way to set up a wireless home network with fast access to the Internet over a high-speed digital
subscriber line (DSL). It has is compatible with all major DSL Internet service providers, lets you
block unsafe Internet content and applications, and protects the devices (computers, gaming
consoles, and so on) that you connect to your home network.
If you have not already set up your new router using the installation guide that comes in the box,
this chapter walks you through the hardware setup. Chapter 2, Set Up Your Internet Connection
explains how to set up your Internet connection.
This chapter contains the following sections:
• Unpack Your Router
• Hardware Features
• Attach the Stand
• Position Your Router
• Cable Your Router
• Verify the Cabling
1
For more information about the topics covered in this manual, visit the Support website at
http://support.netgear.com.
Chapter 1. Hardware Setup | 7
N750 Wireless Dual Band Gigabit Router WNDR4300 User Manual
Unpack Your Router
Your box should contain the following items:
• N750 Wireless Dual Band Gigabit Router WNDR4300
• Router stand
• AC power adapter (plug varies by region)
• Category 5 (Cat 5) Ethernet cable
• Resource CD
• Installation guide with cabling and router setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton and original packing materials, in case you need to return the product for repair.
Hardware Features
Before you cable your router, take a moment to become familiar with the label and the front
and back panels. Pay particular attention to the LEDs on the front panel.
Front Panel
The router front panel has the status LEDs and icons shown in the figure. Note that the
Wireless and WPS icons are buttons.
Internet
Power
Figure 1. Front panel LEDs and icons
2.4 GHz
5 GHz
LAN Ports
(1–4)
USB
Wireless
WPS
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N750 Wireless Dual Band Gigabit Router WNDR4300 User Manual
The following table describes the LEDs, icons, and buttons on the front panel from left to
right.
Icon Description
Power
Internet
2.4 GHz • Solid green. The 2.4 GHz wireless radio is operating.
5 GHz • Solid blue. The 5 GHz wireless radio is operating.
LAN
USB
• Solid amber. The unit is starting up after being powered on.
• Solid green. Power is supplied to the router.
• Off. Power is not supplied to the router.
• Blinking green. The firmware is corrupted. See www.netgear.com/support.
• Blinking amber. The firmware is upgrading, or the Restore Factory Settings button
was pressed.
• Solid green. An IP address has been received; ready to transmit data.
• Solid amber. The Ethernet cable connection to the modem has been detected.
• Off. No Ethernet cable is connected to the modem.
• Off. The 2.4 GHz wireless radio is off.
• Off. The 5 GHz wireless radio is off.
• Solid green. The LAN port has detected a 1 Gbps link with an attached device.
• Solid amber. The LAN port has detected a 10/100 Mbps link with an attached device.
• Off. No link is detected on this port.
• Solid green. The USB device had been accepted by the router and is ready to be used.
• Blinking green. The USB device is in use.
• Off. No USB device is connected, or the Safely Remove Hardware button has been
clicked and it is now safe to remove the attached USB device.
Wireless
button
WPS button Pressing this button allows you to use Wi-Fi Protected Setup (WPS) to add a wireless
Pressing this button turns the wireless radios on and off.
• On. The 2.4 GHz and 5 GHz wireless radios are on.
• Off. The 2.4 GHz and 5 GHz wireless radios are off, and the 24 GHz and 5 GHz LEDs
are off.
device or computer to your network (see Wi-Fi Protected Setup (WPS) Method on
page 26. The WPS LED blinks for 2 minutes during this process.
Chapter 1. Hardware Setup | 9
N750 Wireless Dual Band Gigabit Router WNDR4300 User Manual
Back Panel
The back panel has the On/Off button and port connections as shown in the figure.
USB
4 Ethernet ADSL On/OffPower
LAN ports
Figure 2. Back panel
Label
The label on the bottom of the router shows the Restore Factory Settings button, WPS PIN,
login information, MAC address, and serial number.
Login user name
Default password
Serial numberRestore Factory Settings
Figure 3. Label on router bottom
MAC address
See Factory Settings on page 95 for information about restoring factory settings.
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N750 Wireless Dual Band Gigabit Router WNDR4300 User Manual
Attach the Stand
For optimal wireless network performance, use the stand (included in the package) to
position your router upright.
1. Orient your router vertically.
2. Insert the tabs of the stand into the slots on the bottom of your router as shown.
Place your router in a suitable area for installation (near an AC power outlet and accessible to the
Ethernet cables for your wired computers).
Position Your Router
The router lets you access your network from virtually anywhere within the operating range of
your wireless network. However, the operating distance or range of your wireless connection
can vary significantly depending on the physical placement of your router. For example, the
thickness and number of walls the wireless signal passes through can limit the range. For
best results, place your router:
• Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your wireless devices.
• So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the router and your other devices to a minimum.
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N750 Wireless Dual Band Gigabit Router WNDR4300 User Manual
• Away from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, PCs, or the base of a cordless phone or 2.4
GHz cordless phone.
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
• With the antennas in a vertical position to provide the best side-to-side coverage or in a
horizontal position to provide the best up-and-down coverage, as applicable.
Cable Your Router
The installation guide that came in the box has a cabling diagram on the first page. This
section walks you through cabling with detailed illustrations.
1. Connect the router, the computer, and the modem.
2. Turn off and unplug the modem. If your modem has a backup battery, remove it as well.
3. Locate the Ethernet cable ( 1) that connects your computer to the modem.
1
2
4. Disconnect the cable from the modem ( 2). You will connect it to the router later.
5. Locate the Ethernet cable that came with the NETGEAR product. Securely insert that
Ethernet cable into your modem and into the Internet port of the router (3).
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N750 Wireless Dual Band Gigabit Router WNDR4300 User Manual
6. Locate the cable you removed from the modem in step 2. Securely insert that cable ( 4) into
a LAN port on the router such as LAN port 1.
4
7. Your network cables are connected, and you are ready to start your network. It is important
that you start your network in the correct sequence (first power on the modem, and after it
finishes starting up, power on the router).
Verify the Cabling
Verify that your router is cabled correctly by checking the router LEDs. Turn on the router by
pressing the On/Off button on the back.
• The Power LED is green when the router is turned on.
•
•
•
Verify that the LAN LEDs (1 through 4) are lit for any computers cabled to the router by
an Ethernet cable.
The LAN ports are green for each PC cabled to the router by an Ethernet cable.
The 2.4 GHz N/G-Band LED is on, and the 5.0 GHz N-Band LED is on.
The Internet LED is on. If it is not, make sure that the Ethernet cable is securely
attached to the router Internet port and the modem, and that the modem is powered on.
Chapter 1. Hardware Setup | 13
2. Set Up Your Internet Connection
This chapter explains how to set up your Internet connection using one of two methods: the
Setup Wizard, or manual setup. If you have already set up your router using one of these
methods, the initial setup is complete. Refer to this chapter if you want to become familiar with
the router menus and screens, view or adjust the initial settings, or change the router password
and login time-out.
This chapter contains the following sections:
• Router Setup Preparation
• Log In to the Router
• Upgrade Firmware
• Router Interface
• Setup Wizard
• Manual Setup (Basic Settings)
• Unsuccessful Internet Connection
• Change Password
• Log Out Manually
• Types of Logins
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Router Setup Preparation
You can set up your router with the Setup Wizard as described in Setup Wizard on page 18,
or manually as described in Manual Setup (Basic Settings) on page 19. However, before you
start the setup process, you need to have your ISP information and to make sure the laptops,
PCs, and other devices in the network have the settings described here.
Note: For a Macintosh or Linux system, you have to use manual setup.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, you have to change the settings back
so that it uses Dynamic Host Configuration Protocol (DHCP).
Replace an Existing Router
To replace an existing router, disconnect it and set it aside before starting the router setup.
Gather ISP Information
You need the following information to set up your router and to check that your Internet
configuration is correct. Your Internet service provider (ISP) should have provided you with all
the information needed to connect to the Internet. If you cannot locate this information, ask
your ISP to provide it. When your router Internet connection is set up, you no longer need to
launch the ISP’s login program on your computer to access the Internet. When you start an
Internet application, your router automatically logs you in.
• Active Internet service provided by a DSL account
• The ISP configuration information for your DSL account
- ISP login name and password
- ISP Domain Name Server (DNS) addresses
- Fixed or static IP address
- Host and domain names
Depending on how your ISP set up your Internet account, you could need to know one or
more of these settings for a manual setup:
• Virtual path identifier (VPI) and virtual channel identifier (VCI) parameters
• Multiplexing method
• Host and domain names
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Log In to the Router
Log in to the router to view or change settings or to set up the router.
1. Type wwww.routerlogin.net in the address field of your browser and press Enter to
display the login window.
2. Enter admin for the user name and password for the password, both in lowercase letters.
Note: The router user name and password are probably different from the
user name and password for logging in to your Internet connection.
See Types of Logins on page 23 for more information.
The router screen displays as described in Router Interface on page 17.
If you do not see the login prompt:
1. Check the LEDs on the router front panel to make sure that the router is plugged into an
electrical outlet, its power is on, and the Ethernet cable between your computer and the
router is connected to a LAN port.
2. If you connected the Ethernet cable and quickly launched your browser and typed in the
router URL, your computer might need a minute or two to recognize the LAN connection.
Relaunch your browser and try again.
3. If you are having trouble accessing the router wirelessly, NETGEAR recommends that
during setup you use an Ethernet cable to connect your computer so that you can log in to
the router.
4. If you cannot connect to the router, check the Internet Protocol (TCP/IP) properties in the
Network Connections section of your PC Control Panel. They should be set to obtain both IP
and DNS server addresses automatically. See your computer documentation.
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Upgrade Firmware
When you log in, if you are connected to the Internet, the Firmware Upgrade Assistant screen
displays so you can upgrade to the latest firmware. See Upgrade the Firmware on page 49,
for more information about upgrading firmware.
Click Yes to check for new firmware (recommended). The router checks the NETGEAR
database for new firmware.
• If no new firmware is available, click No to exit. You can check for new firmware later.
• If new firmware is available, click Yes to upgrade the router with the latest firmware. After
the upgrade, the router restarts.
CAUTION:
Do not try to go online, turn off the router, shut down the computer, or do
anything else to the router until the router finishes restarting and the
Power LED has stopped blinking for several seconds.
You cannot upgrade firmware until you have established your Internet connection as
described in Setup Wizard on page 18.
Router Interface
The router interface lets you view or change the router settings. The left column has menus,
and the right column provides online help. The middle column is the screen for the current
menu option.
Language
Menus
(scroll
down to
view
more)
Help for
the current
screen
Screen selected
from the menu
Figure 1. Router interface
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• Setup Wizard. Specify the language and location, and automatically detect the Internet
connection. See Setup Wizard on page 18.
• Add WPS Client. Add WPS-compatible wireless devices and other equipment to your
wireless network. See Wi-Fi Protected Setup (WPS) Method on page 26.
• Setup menu. Set, upgrade, and check the ISP and wireless network settings of your
router. See Manual Setup (Basic Settings) on page 19 and Chapter 3, Wireless Settings
for information about settings.
• Content Filtering menu. View and configure the router firewall settings to prevent
objectionable content from reaching your PCs. See Chapter 4, Content Filtering Settings.
• Maintenance menu. Administer and maintain your router and network. See Chapter 5,
Network Maintenance.
• Advanced menu. Set the router up for unique situations such as when remote access by
IP or by domain name from the Internet is needed. See Chapter 7, Advanced Settings.
Using this menu requires a solid understanding of networking concepts.
• Web Support. Go to the NETGEAR support site to get information, help, and product
documentation. These links work once you have an Internet connection.
Setup Wizard
If you do not use the NETGEAR Genie, you have to log in to the router to set the country,
language, and Internet connection. If you performed the NETGEAR Genie setup, the country,
language, Internet, and wireless network settings are already configured.
1. From the top of the router menu, select Setup Wizard to display the following screen:
2. Select either Yes or No, I want to configure the router myself. If you selected No, proceed
to Manual Setup (Basic Settings) on page 19.
3. If you selected Yes, click Next.
With automatic Internet detection, the Setup Wizard searches your Internet connection
for servers and protocols to determine your ISP configuration.
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Note: The Setup Wizard cannot detect a Point-to-Point Tunneling Protocol
(PPTP) connection. If your ISP uses PPTP, you have to set your
Internet connection through the screen described in Manual Setup
(Basic Settings) on page 19.
Manual Setup (Basic Settings)
The Basic Settings screen displays when you select No. I want to configure the router myself
in the Setup Wizard and is also available from the router menu. It is where you view or
change ISP information. The fields that display vary depending on whether or not your
Internet connection requires a login.
Note: Check that the country is set as described Setup Wizard on page 18
before proceeding with the manual setup.
1. Select Set Up > Basic Settings, and select Yes or No depending on whether or not
your ISP requires a login. Figure 2, Basic Settings screen without (left) and with (right)
login shows both forms of the Basic Settings screen.
• Yes. Select the encapsulation method and enter the login name. If you want to
change the login time-out, enter a new value in minutes.
• No. Enter the account and domain names, as needed.
2. Enter the settings for the IP address and DNS server. The default DSL settings usually work
fine. If you have problems with your connection, check the DSL settings, and see
Unsuccessful Internet Connection on page 22 for more information.
3. If no login is required, you can specify the MAC Address setting.
4. Click Apply to save your settings.
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5. Click Test to test your Internet connection. If the NETGEAR website does not appear within
1 minute, and see Chapter 8, Troubleshooting.
ISP does not require login ISP does require login
Figure 2. Basic Settings screen without (left) and with (right) login
Some of the fields in this screen change when you select the Yes or No radio button for an
ISP login.
• Yes. Select the encapsulation method and enter the login name. If you want to change
the login time-out, enter a new value in minutes.
• No. Enter the account and domain names, as needed.
No ISP Login
• Account Name. Enter the account name provided by your ISP. This might also be called
the host name.
• Domain Name. Enter the domain name provided by your ISP.
ISP Login
• Internet Service Provider.
PPTP (Point-to-Point Tunneling Protocol). This is used primarily in Austrian DSL services.
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Telstra Bigpond. This setting is only for older cable modem service accounts that still
require a Bigpond login utility. Telstra has discontinued this type of account. Those with
Telstra DSL accounts and newer cable modem accounts should select No for Does your
Internet connection require a login?.
Other. This is the default setting. It is for PPPoE (Point to Point Protocol over Ethernet),
the protocol used by most DSL services worldwide.
• Login. The login name provided by your ISP. This is often an e-mail address.
• Password. The password provided by your ISP.
• Service Name. If your ISP provided a service name, enter it here.
• Connection Mode. Specify when the router will connect to and disconnect from the
Internet.
Always On. The router logs in to the Internet immediately after booting and never
disconnects.
Dial on Demand. The router logs in only when outgoing traffic is present and logs out
after the idle time-out.
Manually Connect. The router logs in or logs out only when you click Connect or
Disconnect in the Router Status screen.
• Idle Timeout. If you want to change the Internet login time-out, enter a new value in
minutes. This determines how long the wireless router keeps the Internet connection
active after there is no Internet activity from the LAN. Entering an Idle Timeout value of 0
(zero) means never log out.
• Internet IP Address
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
Use Static IP Address. Enter the IP address that your ISP assigned. Also enter the IP
subnet mask and the gateway IP address. The gateway is the ISP’s wireless router to
which your wireless router will connect.
Domain Name and MAC Address Fields
• Domain Name Server (DNS) Address. The DNS server is used to look up site
addresses based on their names.
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
Use These DNS Servers. If you know that your ISP does not automatically transmit DNS
addresses to the wireless router during login, select this option, and enter the IP address
of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it
also.
• Router MAC Address. The Ethernet MAC address that will be used by the wireless
router on the Internet port. Some ISPs register the Ethernet MAC address of the network
interface card in your computer when your account is first opened. They will then accept
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traffic only from the MAC address of that computer. This feature allows your wireless
router to masquerade as that computer by “cloning” its MAC address.
Use Default Address. Use the default MAC address of the router (normally the LAN
MAC address).
Use Computer MAC Address. The wireless router will capture and use the MAC
address of the computer that you are now using. You must be using the one computer
that is allowed by the ISP.
Use This MAC Address. Enter the MAC address that you want to use.
Unsuccessful Internet Connection
1. Review your settings to be sure that you have selected the correct options and typed
everything correctly.
2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 8, Troubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR Technical Support.
4. If you cannot connect to the router, check the Internet Protocol (TCP/IP) properties in the
Network Connections section of your PC Control Panel. They should be set to obtain both IP
and DNS server addresses automatically. See your computer documentation.
Change Password
For security reasons, the router has its own user name of admin with a password that
defaults to password. You can and should change the password to a secure password that is
easy to remember. The ideal password contains no dictionary words from any language and
is a mixture of upper-case and lower-case letters, numbers, and symbols. It can be up to 30
characters.
Note: The router user name and password are not the same as the user
name and password for logging in to your Internet connection. See
Types of Logins on page 23 for more information about login types.
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To change the password:
1. Select Maintenance > Set Password to display the following screen:
2. Enter the old password.
3. Enter the new password twice.
4. Click Apply to save your changes.
After changing the password, you are required to log in again to continue the
configuration. If you have backed up the router settings previously, you should do a new
backup so that the saved settings file includes the new password. See Back Up on
page 51 for information about backing up your network configuration.
Log Out Manually
The router interface provides a Logout command at the bottom of the router menus. Log out
when you expect to be away from your computer for a relatively long period of time.
Types of Logins
There are three separate types of logins that have different purposes. It is important that you
understand the difference so that you know which login to use when.
• Router login logs you in to the router interface. See Log In to the Router on page 16 for
details about this login.
• ISP login logs you in to your Internet service. Your service provider has provided you with
this login information in a letter or some other way. If you cannot find this login
information, contact your service provider.
• Wi-Fi network name and passphrase logs you in to your wireless network. This login
can be found on the label on the bottom of your unit. See Chapter 3, Wireless Settings for
more information.
Chapter 2. Set Up Your Internet Connection | 23
3. Wireless Settings
This chapter describes how to use the Wireless Settings screens to view and change (if needed)
your wireless network settings. Security features to prevent objectionable content from reaching
your PCs are covered in Chapter 4, Content Filtering Settings.
This chapter contains the following sections:
• Wireless Security Compatibility
• Security Basics
• Add Clients (Computers or Devices) to Your Network
• Wireless Settings Screen
• Wireless Guest Networks
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Wireless Security Compatibility
A wireless client is the wireless device or computer that will connect to your router. Most PCs
and laptops come with a wireless adapter installed, but if it is outdated or slow, you can
purchase a new wireless USB adapter to plug into a USB port. Make sure the wireless
adapter in each client in your wireless network supports WPA or WPA2 wireless security.
Note: If you connect devices to your router using WPS as described in
Wi-Fi Protected Setup (WPS) Method on page 26, those devices
assume the security settings of the router.
Security Basics
Unlike wired network data, wireless data transmissions extend beyond your walls and can be
received by any device with a compatible wireless adapter (radio). For this reason, it is very
important to use the security features available to you. Your router has the security features
described here and in Chapter 4, Content Filtering Settings.
• Wireless security options
• Turn off wireless connectivity
• Disable SSID broadcast
• Restrict access by MAC address
Wireless Security Options
A security option is the type of security protocol applied to your wireless network. The
security protocol encrypts data transmissions and ensures that only trusted devices receive
authorization to connect to your network. There are several types of encryption. WPA2 is the
latest and most secure, and is recommended if your equipment supports it. WPA has several
options including pre-shared key (PSK) encryption and 802.1x encryption for enterprises.
Note that it is also possible to use your router without wireless security. NETGEAR does not
recommend this. You can view or change the wireless security options in the Wireless
Settings screen. See Wireless Settings Screen on page 28.
Turn Off Wireless Connectivity
You can turn off the wireless connectivity of the router by pressing the Wireless On/Off button
on its front panel
and you take a business trip, you can turn off the wireless portion of the router while you are
traveling. Other members of your household who use computers connected to the router
through Ethernet cables can still use the router.
. For example, if you use your laptop to wirelessly connect to your router
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Disable SSID Broadcast
By default, the router broadcasts its Wi-Fi network name (SSID) so devices can find it. If you
change this setting to not allow the broadcast, wireless devices will not find your router unless
they are configured with the same SSID.
Note: Turning off SSID broadcast nullifies the wireless network discovery
feature of some products such as Windows XP, but the data is still
fully exposed to a determined snoop using specialized test
equipment like wireless sniffers. If you allow the broadcast, be sure
to keep wireless security enabled.
Restrict Access by MAC Address
You can enhance your network security by allowing access to only specific PCs based on
their Media Access Control (MAC) addresses. You can restrict access to only trusted PCs so
that unknown PCs cannot wirelessly connect to the router. The wireless station MAC address
filtering adds additional security protection to the wireless security option that you have in
force. The access list determines which wireless hardware devices are allowed to connect to
the router by MAC address. See Advanced Wireless Settings on page 74 for the procedure.
Add Clients (Computers or Devices) to Your Network
Choose either the manual or the WPS method to add wireless computers or devices to your
wireless network.
Manual Method
1. Open the software that manages your wireless connections on the wireless device
(laptop computer, gaming device, iPhone) that you want to connect to your router. This
software scans for all wireless networks in your area.
2. Look for your network and select it. If you did not change the name of your network during
the setup process, look for the default Wi-Fi network name (SSID) and select it. The default
Wi-Fi network name (SSID) is located on the product label on the bottom of the router.
3. Enter the router passphrase and click Connect. The default router passphrase is located on
the product label on the bottom of the router.
4. Repeat steps 1–3 to add other wireless devices.
Wi-Fi Protected Setup (WPS) Method
Wi-Fi Protected Setup (WPS) is a standard that lets you easily join a secure wireless network
with WPA or WPA2 wireless security. The router automatically sets security for each
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computer or device that uses WPS to join the wireless network. To use WPS, make sure that
your wireless devices are Wi-Fi certified and support WPS. NETGEAR products that use
1
WPS call it Push 'N' Connect.
Note: If the wireless network name (SSID) changes each time you add a
WPS client, the Keep Existing Wireless Settings check box on the
Advanced Wireless Settings screen has been cleared. See
Advanced Wireless Settings on page 74 for more information about
this setting.
You can use a WPS button or the router interface method to add wireless computers and
devices to your wireless network.
WPS Button Method
1. Press the WPS button on the router front panel.
2. Within 2 minutes, press the WPS button on your wireless computer or device, or follow the
WPS instructions that came with the computer. The device is now connected to your router.
3. Repeat steps 1–2 to add other WPS wireless computers or devices.
Router Interface Method
1. Select Add WPS Client at the top of the router menus.
2. Click Next. The following screen lets you select the method for adding the WPS client.
WPS Push Button method
3. Select either Push Button or PIN Number. With either method, the router tries to
communicate with the computer or wireless device, set the wireless security for wireless
device, and allow it to join the wireless network.
1. For a list of other Wi-Fi-certified products available from NETGEAR, go to http://www.wi-fi.org.
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The PIN method displays this screen so you can enter the client security PIN number:
WPS PIN method
While the router attempts to connect, the WPS LED on the front of the router blinks green.
When the router establishes a WPS connection, the LED is solid green, and the router
WPS screen displays a confirmation message.
4. Repeat to add another WPS client to your network.
Wireless Settings Screen
The Wireless Settings screen lets you view or change the wireless network settings. When
you set up security, note the new settings and save them in a secure location.
Note: If you use a wireless computer to change the wireless network name
(SSID) or security options, you are disconnected when you click
Apply. To avoid this problem, use a computer with a wired
connection to access the router.
Consider Every Device on Your Network
Before you begin, check the following:
• Every wireless computer has to be able to obtain an IP address by DHCP from the router
as described in Use Standard TCP/IP Properties for DHCP on page 15.
• Each computer or wireless adapter in your network has to have the same SSID and
wireless mode (bandwidth/data rate) as the router. Check that the wireless adapter on
each computer can support the mode and security option you want to use.
• The security option on each wireless device in the network has to match the router. For
example, if you select a security option that requires a passphrase, be sure to use same
passphrase for each wireless computer in the network.
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View or Change Wireless Settings
Your router comes set up with a unique wireless network name (SSID) and network
password. This information is printed on the label for your router. You view or change these
settings in the Wireless Settings screen. You can also use this screen to set up guest
wireless networks.
To view or change wireless settings:
1. Select Setup > Wireless Settings to display the following screen.
2. Select the wireless network that you want to configure.
3. Make any changes that are needed, and click Apply when done to save your settings.
Note: The screen sections, settings, and procedures are explained in the
following sections.
4. Set up and test your computers for wireless connectivity:
a. Use your wireless computer or device to join your network. When prompted, enter the
network password.
b. From the wirelessly connected computer, make sure that you can access the
Internet.
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Wireless Settings Screen Fields
Region
The location where the router is used. It might not be legal to operate the router in a region
other than the regions listed.
Wireless Network (for 2.4 GHz b/g/n and 5 GHz a/n)
The primary network is the one that you usually use. You can set up guest networks too. You
can customize access so that people who use their computers to access your guest network
can use the Internet, but they do not have access to the rest of your home network.
• Enable Wireless Isolation. When this check box is selected, wireless stations cannot
communicate with each other or with stations on the wired network. By default, this check
box is not selected.
• Enable SSID Broadcast. This setting allows the router to broadcast its SSID so that a
wireless station can display this wireless name (SSID) in its scanned network list. This
check box is selected by default. To turn off the SSID broadcast, clear this check box and
click Apply.
• Name (SSID). The SSID is also known as the wireless network name. Enter a
32-character (maximum) name in this field. This field is case-sensitive. The default SSID
for your primary network is randomly generated, and there is typically no need to change
it. If you want to set up guest networks, NETGEAR does recommend that you customize
the default guest network names (SSIDs).
• Channel. The wireless channel used by the gateway: 1 through 13. Do not change the
channel unless you experience interference (shown by lost connections or slow data
transfers). If this happens, experiment with different channels to see which is the best.
• Mode. Up to 150 Mbps is the default and allows 802.11n and 802.11g wireless devices to
join the network. g & b supports up to 54 Mbps. Up to 65 Mbps supports up to 65 Mbps.
Security Options Settings
The Security Options section of the Wireless Settings screen lets you change the security
option and passphrase. NETGEAR recommends that you set up wireless security for your
primary network and router and for each guest network that you plan to use.
• None. You can use this setting to establish wireless connectivity before implementing
wireless security. NETGEAR strongly recommends that you implement wireless security.
• WPA-PSK [TKIP] (WiFi Protected Access Pre-Shared Key). Allow only computers
configured with WPA to connect to the wireless router. When you select this option, this
additional area displays. Enter the WPA passphrase (network key). The passphrase has
to be between 8 and 63 ASCII characters or exactly 64 hex digits.
• WPA2-PSK [AES] (Wi-Fi Protected Access with 2 Pre-Shared Keys). Allow only
computers set up with WPA2 to connect to the wireless router. When you select this
option, this additional area displays. Enter the WPA passphrase (network key). The
passphrase has to be between 8 and 63 ASCII characters or exactly 64 hex digits.
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