Netgear orporated 11300177 Users Manual
N300 Wireless Gigabit Router with USB Model JNR3210
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
December 2011
202-14541-01
v1.0
NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
© 2011 NETGEAR, Inc. All rights reserved
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
Technical Support
Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or
for more information about the topics covered in this manual, visit the Support website at
http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/app/answers/detail/a_id/984
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. Other brand and product names are trademarks or registered trademarks of their respective
holders. © 2011 NETGEAR, Inc.
All rights reserved.
Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes
to the products described in this document without notice. NETGEAR does not assume any liability that may occur
due to the use, or application of, the product(s) or circuit layout(s) described herein.
2 |
Contents
Chapter 1 Hardware Setup
Chapter 2 Router Internet Setup
Unpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Verify the Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Router Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . .16
Replace an Existing Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Gather ISP Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Upgrade Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Router Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Select a Language for Your Screen Display. . . . . . . . . . . . . . . . . . . . . . . .20
Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Manual Setup (Basic Settings). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Basic Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Unsuccessful Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Log Out Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Chapter 3 Wireless Settings
Security Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Turn Off Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Disable SSID Broadcast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Restrict Access by MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Wireless Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Add Clients (Computers or Devices) to Your Network . . . . . . . . . . . . . . . .30
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Wi-Fi Protected Setup (WPS) Method . . . . . . . . . . . . . . . . . . . . . . . . . .30
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Consider Every Device on Your Network . . . . . . . . . . . . . . . . . . . . . . . .32
View or Change Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
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NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
Wireless Settings Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Set Up WPA-PSK and WPA2-PSK Wireless Security . . . . . . . . . . . . . .34
Set Up WEP Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Add Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Chapter 4 Content Filtering
Live Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Delete a Keyword or Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Specify a Trusted Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Block Outbound Traffic to Internet Services. . . . . . . . . . . . . . . . . . . . . . . .40
Block Services by IP Address Range. . . . . . . . . . . . . . . . . . . . . . . . . . .42
Set the Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Enable Security Event Email Notification. . . . . . . . . . . . . . . . . . . . . . . . . .44
View Logs of Web Access or Attempted Web Access. . . . . . . . . . . . . . . .45
Allow Inbound Connections to Your Network. . . . . . . . . . . . . . . . . . . . . . .46
Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Edit or Delete a Port Forwarding Entry. . . . . . . . . . . . . . . . . . . . . . . . . .49
Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Chapter 5 Network Maintenance
Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Turn Off Automatic Firmware Checking . . . . . . . . . . . . . . . . . . . . . . . . .54
Automatic Firmware Checking On . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Manually Check for Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . .55
Manage the Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Back Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
View Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Remote Management Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Chapter 6 Advanced Settings
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Set Up a Default DMZ Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
LAN Setup Screen Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Use the Router as a DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Reserved IP Addresses Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Restrict Wireless Access by MAC Address . . . . . . . . . . . . . . . . . . . . . .71
Set Up Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
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NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
WMM QoS for Wireless Multimedia Applications . . . . . . . . . . . . . . . . . .75
QoS for Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Wireless Repeating (Also Called WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Set Up a Repeater Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Chapter 7 Troubleshooting
Quick Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Troubleshooting Basic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Login Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Check the Internet Service Connection . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Obtaining an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Troubleshooting PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Troubleshooting Internet Browsing. . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . .91
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . .92
Problems with Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Problems with Wireless Adapter Connections . . . . . . . . . . . . . . . . . . . . . .93
Restore the Default Configuration and Password . . . . . . . . . . . . . . . . . . .94
Appendix A Supplemental Information
Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Appendix B Notification of Compliance
Index
Contents | 5
1. Hardware Setup
Getting to know your router
The NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual provides you
with an easy and secure way to set up a wireless home network.
For more information on the topics covered in this manual, visit the Support website at
http://support.netgear.com.
If you have not already set up your new router using the installation guide that comes in the box,
this chapter walks you through the hardware setup. The next chapter explains how to set up your
Internet connection.
This chapter contains the following sections:
• Unpack Your Router
• Hardware Features
• Position Your Router
• Cable Your Router
• Verify the Cabling
1
Chapter 1. Hardware Setup | 6
NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
Unpack Your Router
Your box should contain the following items:
• N300 Wireless Gigabit Router with USB Model JNR3210
• AC power adapter (plug varies by region)
• Category 5 (Cat 5) Ethernet cable
• Installation guide with cabling and router setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton and original packing materials, in case you need to return the product for repair.
Hardware Features
Before you cable your router, take a moment to become familiar with the label and the front
and back panels. Pay particular attention to the LEDs on the front panel.
Label
The label on the bottom shows the router’s MAC address, serial number, security PIN, and
login information.
Serial
number
Figure 1. Label on router bottom
MAC address
WPS Security
PIN
Chapter 1. Hardware Setup | 7
NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
The router front panel has status LEDs and icons shown in the figure.
Power/Check
Internet
Figure 2. Front panel LEDs and icons
Table 1. Front Panel LEDs
Icon LED Activity Description
LAN ports
1–4
Wireless
Internet
(WAN)
Solid green
Blinking green
Solid amber
Blinking amber
Off
Solid green
Blinking green
Off
Solid green
Blinking green
Off
The local port is connected to a 100 Mbps device.
Data is being transmitted at 100 Mbps.
The local port is connected to a 10 Mbps device.
Data is being transmitted at 10 Mbps.
No link is detected on this port.
The wireless interface is enabled.
Data is being communicated over the wireless network.
The wireless interface is turned off.
The router has acquired an Internet address.
Data is being communicated with the Internet.
No Ethernet cable is connected to the modem.
LAN ports
USB
Wireless
WPS
WPS
Power/
Check
Solid green
Blinking green
Off
Solid green
Fast blink green
Slow blink green
Off
8 | Chapter 1. Hardware Setup
Indicates a (WPS) connection to a WPS-capable device.
WPS-capable device can associate with the router within 2 minutes.
No WPS connection exists.
The power is on and the router is ready.
A software update is in progress.
Performing basic power-on self-test diagnostic, or firmware is corrupted
(see Troubleshooting Basic Functions on page 86).
Power is not being supplied to the router
NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
Back Panel
The back panel has the following features:
Figure 3. Back panel
WPS
Ethernet LAN
Internet
Power
Reset
Chapter 1. Hardware Setup | 9
NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
Position Your Router
The router lets you access your network from virtually anywhere within the operating range of
your wireless network. However, the operating distance or range of your wireless connection
can vary significantly depending on the physical placement of your router. For example, the
thickness and number of walls the wireless signal passes through can limit the range. For
best results, place your router:
• Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your wireless devices.
• So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the router and your other devices to a minimum.
• Away from electrical devices that are potential sources of interference, such as ceiling
fans, home security systems, microwaves, PCs, or the base of a cordless phone or 2.4
GHz cordless phone.
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
• With the antennas in a vertical position to provide the best side-to-side coverage or in a
horizontal position to provide the best up-and-down coverage, as applicable.
When you use multiple access points, it is better if adjacent access points use different radio
frequency channels to reduce interference. The recommended channel spacing between
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
10 | Chapter 1. Hardware Setup
NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
Cable Your Router
The installation guide that came in the box has a cabling diagram on the first page. This
section walks you through cabling with detailed illustrations.
To connect the router, the computer, and the modem:
1. Turn off and unplug your broadband modem.
2. Locate the cable (A) that connects your computer to the modem. Disconnect the cable at the
modem end only (B). You will connect it to the router later.
A
B
Figure 4. Disconnect the modem end of the Ethernet cable
3. Connect the blue Ethernet cable (C) that came with the router to the Internet (WAN) port (D)
on the router, and to the Ethernet port on your broadband modem. The cable and the
Internet port label are color coded.
D
Figure 5. Use the Ethernet cable to connect the modem to the router
C
Chapter 1. Hardware Setup | 11
NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
4. Locate the cable (A) that is still attached to your computer. Insert that cable into a yellow
LAN port on the router, as shown in the following figure:
A
Figure 6. Connect the Ethernet cable to a LAN port on the router
5. Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC
into one of the three remaining LAN ports.
6. Start your network in the correct sequence, as described below.
CAUTION:
Failure to start or restart your network in the correct sequence could
prevent you from accessing the Internet.
To start your network:
1. Plug in and turn on the cable or DSL modem. Wait 2 minutes.
12 | Chapter 1. Hardware Setup
NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
2. Plug the power adapter into the AC power adapter input (labeled Power), and plug the other
end into a power outlet. Press the On/Off button to turn on the router. Wait 2 minutes.
Power adapter
Figure 7. Connect the power adapter cord and turn on the router
It takes several minutes for your router to establish a connection with your computer and
your Internet provider.
Note: For DSL customers, if software logs you in to the Internet, do not run
that software. You might need to go to the Internet Explorer Tools
menu, Internet Options, Connections tab and select “Never dial a
connection.”
3. To set up your Internet connection:
a. In your browser address field, type http://www.routerlogin.net and click Enter.
b. When the Welcome screen opens, click Next. It will detect your type of Internet
connection. Follow the prompts to complete your router Internet connection.
4. To set up wireless security:
a. First, assign a name to your wireless network. Choose a name (SSID) that is easy to
remember. You might want to write it down in the area provided on the middle panel.
(The default name is NETGEAR.) Click Next.
b. Select the Yes option to add security, then select your security method. NETGEAR
recommends WPA-PSK [TKIP] + WPA2-PSK [AES].
c. Choose a Passphrase (for example, HomeNetwork). You might want to write it down
in the area provided on the middle panel. Click Next.
Note: Both your network name (SSID and passphrase are case sensitive.
Chapter 1. Hardware Setup | 13
NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
d. Review your network settings on the Success page. You may want to print this for
your records.
e. Click Next to apply all settings.
Verify the Cabling
Verify that your router is cabled correctly, is turned on, and is receiving power by checking the
router LEDs. The following figure shows the LEDs.
LAN. A LAN LED (1-4)
should be lit for each port
that has a computer cabled
to it (a wired connection).
Figure 8. Check the LEDs
Wireless. The wireless
LED should be lit.
WPS. The WPS LED
is not lit unless you
pressed the WPS
button on the rear
panel.
Internet (WAN). The
Internet port LED should
be lit. If it is not, make sure
the Ethernet cable is
securely attached to the
router Internet port and the
modem, and that the
modem is powered on.
Power/Check.
The
Power/Check
LED should
turn solid
green.
14 | Chapter 1. Hardware Setup
2. Router Internet Setup
Connecting to the Internet
This chapter explains how to set up your Internet connection using one of three methods:
NETGEAR Genie (recommended), Setup Wizard, or manual setup. If you have already set up
your router using one of these methods, the initial router setup is complete. Refer to this chapter
if you want to become familiar with the router menus, view or adjust the initial settings, or change
the router password and login time-out.
This chapter contains the following sections:
• Router Setup Preparation
• Log In to the Router
• Select a Language for Your Screen Display
• Router Interface
• Setup Wizard
• Manual Setup (Basic Settings)
• Unsuccessful Internet Connection
• Change Password
• Log Out Manually
• Types of Logins
2
Chapter 2. Router Internet Setup | 15
NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
Router Setup Preparation
You can set up your router with the Smart Wizard on the Resource CD as described in the
installation guide with the Setup Wizard (see
Manual Setup (Basic Settings) on page 21). Before you start the setup process, you need to
have your ISP information on hand and make sure the laptops, PCs, and other devices in the
network have the settings described here.
Use Standard TCP/IP Properties for DHCP
If you configured your computer to use a static IP address, you need to change the settings
back so that it uses Dynamic Host Configuration Protocol (DHCP). See
Supplemental Information for more information.
Replace an Existing Router
Setup Wizard on page 21), or manually (see
Appendix A,
To replace an existing router, disconnect it completely from your network and set it aside
before starting the router setup.
Gather ISP Information
You need the following information to set up your router and to check that your Internet
configuration is correct. Your Internet Service Provider (ISP) should have provided you with
all of the information needed to connect to the Internet. If you cannot locate this information,
ask your ISP to provide it. When your Internet connection is working, you no longer need to
launch the ISP’s login program on your computer to access the Internet. When you start an
Internet application, your router automatically logs you in.
• Active Internet service provided by a DSL account
• The ISP configuration information for your DSL account
- ISP login name and password
- ISP Domain Name Server (DNS) addresses
- Fixed or static IP address
- Host and domain names
- Depending on how your ISP set up your Internet account, you could need to know
one or more of these settings for a manual setup:
- Virtual path identifier (VPI) and virtual channel identifier (VCI) parameters
- Multiplexing method
- Host and domain names
16 | Chapter 2. Router Internet Setup
NETGEAR N300 Wireless Gigabit Router with USB JNR3210 User Manual
Log In to the Router
Log in to the router to view or change settings or to set up the router.
1. In your browser address field, type http://www.routerlogin.net and click Enter.
2. When prompted, enter admin for the router user name and password for the router
password, both in lowercase letters.
Note: The router user name and password are probably different from the user
name and password for logging in to your Internet connection. See Types of
Logins on page 26 for more information.
The router menus display where you can do things like change settings or add other
devices to your network. See Router Interface on page 19 for a brief description of the
available functionality, and Wi-Fi Protected Setup (WPS) Method on page 30 or
information about adding devices to your network.
If you do not see the login prompt:
• Check the LEDs on the router front panel to make sure that the modem router i
plugged into an electrical outlet, its power is on, and the Ethernet cable between your
computer and the router is connected to a LAN port.
• If you connected the Ethernet cable and quickly launched your browser and typed in
the router URL, your computer might need a minute or two to recognize the LAN
connection. Relaunch your browser and try again.
• If you are having trouble accessing the router wirelessly, NETGEAR recommends that
during setup you use an Ethernet cable to connect your computer so that you can log
in to the router.
s
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If you cannot connect to the wireless router, check the Internet Protocol (TCP/IP)
properties in the Network Connections section of your PC Control Panel. They should be
set to obtain both IP and DNS server addresses automatically.
3. When the Welcome screen opens, click Next. It will detect your type of Internet connection.
Follow the prompts to complete your Internet connection.
Upgrade Router Firmware
When you log in and if you are connected to the Internet, the Firmware Upgrade Assistant
screen displays so you can upgrade to the latest available firmware. See
Maintenance for more information about upgrading firmware.
1. Click Yes to check for new firmware (recommended). The modem router checks the
NETGEAR database for new firmware.
2. If no new firmware is available, click No to exit. You can check for new firmware later.
3. If new firmware is available, click Yes to upgrade the router with the latest firmware. After the
upgrade, the router restarts.
Chapter 5, Network
CAUTION:
Do not try to go online, turn off the router, shut down the computer, or do
anything else to the router until the router finishes restarting and the
Power/Check LED has stopped blinking for several seconds.
You cannot upgrade firmware until you have established your Internet connection as
described in
Setup Wizard on page 21.
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Router Interface
The router interface gives you access to the router’s current settings so you can view or
change them (if needed). The left column has the router menus, and the right column
provides online help. The middle column is the screen for the current menu option.
Router menus
(scroll to see
more)
Figure 1. Router menus, Basic Settings screen, and online help
Help for
the
current
screen
Current screen
• Setup Wizard. Specify the language, location, and automatically detect the Internet
connection.
• Add WPS Client. Add WPS-compatible wireless devices and other equipment to your
wireless network.
• Setup Menu. Set, upgrade, and check the ISP and wireless network settings of your
router.
• Content Filtering Menu. View and configure the router firewall settings to prevent
objectionable content from reaching your PCs.
• Maintenance Menu. Administer and maintain your router and network.
• Advanced Menu. Set the router u
p for unique situations such as when remote access by
IP or by domain name from the Internet is needed.
• Web Support. Go to the NETGEAR support site to get information, help, and product
documentation. These links work once you have an Internet connection.
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Select a Language for Your Screen Display
Using the Select Language drop-down menu, located in the upper right corner of the Router
Manager screen, you can display the router manager screens in any of languages shown in
Figure 2.
Figure 2. Select a Language
The language is set to English by default. The default language, as well as German, Russian,
and Portuguese are always stored in memory. When you select a language other than those
automatically stored in flash memory, if you are connected to the Internet at the time you
select it, that language is also stored in memory.
• If you are connected to the Internet and select a language that is not already stored in
flash memory, the language is downloaded from the NETGEAR server and stored in the
current language partition of flash memory.
• If you are not connected to the Internet when you select a language, you can only select
as the current language one of the languages that is stored in flash memory.
To specify a language to be used on your router manager screens, do the following:
1. Expand the list and select the language you want.
2. Click Apply.
The language you select is then downloaded and displayed in the language selection box,
and your screen display will be in the selected language.
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Note: If you are not connected to the Internet and select a language that is
not stored in flash memory, your selection may fail. If you see a
“download fails” message after your language selection, make sure
you are connected to the Internet and make your selection.
Setup Wizard
If you do not use the Smart Wizard on the Resource CD, you have to log in to the router to set
the country, language, and Internet connection.
Note: If you performed the NETGEAR Genie setup, the country, language,
Internet, and wireless network settings are already configured.
1. Select Setup Wizard from the top of the router menus.
2. Select either Yes or No, I want to configure the Router myself. If you select No, proceed
to
Manual Setup (Basic Settings) on page 21.
3. If you selected Yes, click Next.
With automatic Internet detection, the Setup Wizard searches your Internet connection
for servers and protocols to determine your ISP configuration.
Manual Setup (Basic Settings)
The Basic Settings screen displays when you select No. I want to configure the Router
myself in the Setup Wizard and is also available from the router menus. It is where you view
or change ISP information. The fields that display vary depending on whether or not your
Internet connection requires a login.
1. Select Set Up > Basic Settings and select Yes or No depending on whether or not
your ISP requires a login.
login. shows both forms of the Basic Settings screen.
• Yes. Select the encapsulation method and enter the login name. If you want to
change the login time-out, enter a new value in minutes.
• No. Enter the account and domain names, as needed.
Figure 3, Basic Settings screen without (left) and with (right)
2. Enter the settings for the IP address and DNS server.
3. If no login is required, you can specify the MAC Address setting.
4. Click Apply to save your settings.
5. Click Test to test your Internet connection. If the NETGEAR website does not appear within
1 minute, see
Troubleshooting on page 85.
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Basic Settings Screen
ISP does not require login
ISP does require login
Figure 3. Basic Settings screen without (left) and with (right) login.
The following descriptions explain all the possible fields in the Basic Settings screen. Note
that which fields appear in this screen depends on whether or not an ISP login is required.
Does Your ISP Require a Login? Answer either yes or no.
• When no login is required, these fields display:
Account Name (If required). Enter the account name provided by your ISP. This might
also be called the host name.
Domain Name (If required). Enter the domain name provided by your ISP.
• When your ISP requires a login, these fields display:
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Internet Service Provider. This drop-down list contains a few ISPs that need special
protocols for connection.
The list includes:
- PPTP (Point to Point Tunneling Protocol), used primarily in Austrian DSL services.
- PPPoE (Point to Point Protocol over Ethernet), the protocol used by most DSL
services worldwide.
- L2TP (Layer 2 Tunneling Protocol), used to support virtual private networks (VPNs).
Login. The login name provided by your ISP. This is often an email address.
Password. The password that you use to log in to your ISP.
Service Name. If your connection is capable of connecting to multiple Internet services,
this setting specifies which service to use.
Connection Mode. You can use this drop-down list to select when the router connects to
and disconnect from the Internet.
The list includes:
- Always On. The router logs in to the Internet immediately after booting and never
disconnects.
- Dial on Demand. The router logs in only when outgoing traffic is present and logs out
after the idle time-out.
- Manually Connect. The router logs in or logs out only when the user clicks Connect
or Disconnect in the Router Status screen.
Idle Timeout (In minutes). If you want to change the login timeout, enter a new value in
minutes. This determines how long the router keeps the Internet connection active after
there is no Internet activity from the LAN. Entering a value of 0 (zero) means never log
out.
Internet IP Address
• When a login is required, these fields display:
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
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Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP’s router to which your router will
connect.
• When a login is not required, this field displays:
Use IP Over ATM (IPoA). Your ISP uses classical IP addresses (RFC 1577). Enter the IP
address, IP subnet mask, and gateway IP addresses that your ISP assigned.
Domain Name Server (DNS) Address. The DNS server is used to look up site addresses
based on their names.
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
Use These DNS Servers. If you know that your ISP does not automatically transmit DNS
addresses to the router during login, select this option, and enter the IP address of your
ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
NAT (Network Address Translation). NAT automatically assigns private IP addresses
(10.1.1.x) to LAN-connected devices.
Enable. Usually NAT is enabled.
Disable. This disables NAT, but leaves the firewall active. Disable NAT only if you are
sure you do not need it. When NAT is disabled, only standard routing is performed by this
router. Classical routing lets you directly manage the IP addresses that the router uses.
Classical routing should be selected only by experienced users.
1
Disable firewall. This disables the firewall in addition to disabling NAT. With the firewall
disabled, the protections usually provided to your network are disabled.
When no login is required, this field displays:
Router MAC Address. The Ethernet MAC address used by the router on the Internet port.
Some ISPs register the MAC address of the network interface card in your computer when
your account is first opened. They will then accept traffic only from the MAC address of that
computer. This feature allows your router to use your computer’s MAC address (this is also
called cloning).
Use Default Address. Use the default MAC address.
Use Computer MAC Address. The router captures and uses the MAC address of the
computer that you are now using. This has to be the computer that is allowed by the ISP.
Use This MAC Address. Enter the MAC address that you want to use.
Unsuccessful Internet Connection
1. Review your settings to be sure you have selected the correct options and typed
everything correctly.
1. Disabling NAT reboots the router and resets its settings to the factory defaults. Disable NAT only if you plan to set
up the router in a setting where you will be manually administering the IP address space on the LAN side of the router.
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2. Contact your ISP to verify that you have the correct configuration information.
3. Read Chapter 7, Troubleshooting. If problems persist, register your NETGEAR product and
contact NETGEAR Technical Support.
Note: If you cannot connect to the wireless router, check the Internet
Protocol (TCP/IP) properties in the Network Connections section of
your PC Control Panel. They should be set to obtain both IP and
DNS server addresses automatically.
Change Password
For security reasons, the router has its own user name and password that default to admin
and password. You can and should change these to a secure user name and password that
are easy to remember. The ideal password contains no dictionary words from any language
and is a mixture of upper case and lower case letters, numbers, and symbols. It can be up to
30 characters.
Note: The router user name and password are not the same as the user
name and password for logging in to your Internet connection. See
Types of Logins on page 26 for more information about login types.
1. Select Maintenance > Set Password to display the following screen:
2. Enter the old password.
3. Enter the new password twice.
4. Click Apply to save your changes.
After changing the password, you are required to log in again to continue the
configuration. If you have backed up the router settings previously, you should do a new
backup so that the saved settings file includes the new password. See Back Up on
page 56 for information about backing up your network configuration.
.
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Log Out Manually
The router interface provides a Logout command at the bottom of the router menus. Log out
when you expect to be away from your computer for a relatively long period of time.
Types of Logins
There are three separate types of logins that have different purposes. It is important that you
understand the difference so that you know which login to use when.
• Router login logs you in to the router interface. See Log In to the Router on page 17 for
details about this login.
• ISP login logs you in to your Internet service. Your service provider has provided you with
this login information in a letter or some other way. If you cannot find this login
information, contact your service provider.
• Wi-Fi network name and passphrase logs you in to your wireless network. See Chapter
3, Wireless Settings for more information.
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3. Wireless Settings
Protecting your network
This chapter describes how to use the Wireless Settings screens to view and change (if needed)
your wireless network settings. Security features to prevent objectionable content from reaching
your PCs are covered in
This chapter includes the following sections:
• Security Basics
• Add Clients (Computers or Devices) to Your Network Wireless Settings
• Wireless Settings
• Add Guest Networks
Chapter 4, Content Filtering.
3
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Security Basics
Unlike wired network data, wireless data transmissions extend beyond your walls and can be
received by any device with a compatible wireless adapter (radio). For this reason, it is very
important to maintain the preset security and understand the other security features available
to you. Besides the preset security settings described above, your router has the security
features described here and in
• Turn off wireless connectivity
• Disable SSID broadcast
• Restrict access by MAC address
• Wireless security options
Turn Off Wireless Connectivity
You can completely turn off the wireless connectivity of the router. For example, if you use
your notebook computer to wirelessly connect to your router and you take a business trip,
you can turn off the wireless portion of the modem router while you are traveling. Other
members of your household who use computers connected to the router through Ethernet
cables can still use the router.
Chapter 4, Content Filtering.
Disable SSID Broadcast
By default, the router broadcasts its Wi-Fi network name (SSID) so devices can find it. If you
change this setting to not allow the broadcast, wireless devices do not find your router unless
they are configured with the same SSID.
Note: Turning off SSID broadcast nullifies the wireless network discovery
feature of some products such as Windows XP, but the data is still
fully exposed to a determined snoop using specialized test
equipment like wireless sniffers. If you allow the broadcast, be sure
to keep wireless security enabled.
Restrict Access by MAC Address
You can enhance your network security by allowing access to only specific PCs based on
their Media Access Control (MAC) addresses. You can restrict access to only trusted PCs so
that unknown PCs cannot wirelessly connect to the router. MAC address filtering adds
additional security protection to the wireless security option you have in force. The Wireless
Station Access List determines which wireless hardware devices are allowed to connect to
the router by MAC address. See
procedure.
Restrict Access by MAC Address on page 28 for the
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Wireless Security Options
A security option is the type of security protocol applied to your wireless network. The
security protocol in force encrypts data transmissions and ensures that only trusted devices
receive authorization to connect to your network. There are two types of encryption: Wired
Equivalent Privacy (WEP) and Wi-Fi Protected Access (WPA). WPA is stronger, and
therefore, recommended over WEP. WPA has several options including pre-shared key
(PSK) encryption.
This section presents an overview of the security options and provides guidance on when to
use which option. Note that it is also possible to disable wireless security. NETGEAR does
not recommend this.
WPA Encryption
WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means
the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies with
the worldwide single standard for high-speed wireless local area networking.
• WPA2-PSK is the strongest. It is advertised to be theoretically indecipherable due to the
greater degree of randomness in encryption keys that it generates. WPA2-PSK gets
higher speed because it is usually implemented through hardware, while WPA-PSK is
usually implemented through software. WPA2-PSK uses a passphrase to authenticate
and generate the initial data encryption keys. Then it dynamically varies the encryption
key.
• WPS-PSK + WPA2-PSK Mixed Mode provides broader support for all wireless clients.
WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent
speed and security. The product documentation for your wireless adapter and WPA client
software should have instructions about configuring their WPA settings.
WPA-PSK uses a passphrase to perform the authentication and generate the initial data
encryption keys. Then it dynamically varies the encryption key. WPA-PSK uses Temporal
Key Integrity Protocol (TKIP) data encryption, implements most of the IEEE 802.11i
standard, and is designed to work with all wireless network interface cards, but not all
wireless access points. It is superseded by WPA2-PSK.
WEP Encryption
WEP uses an old encryption method and can be easily decoded with today's powerful
computers. Use this mode only when you have a very old legacy wireless client that does not
support WPA-PSK. WEP is only available with certain Mode settings. The Wi-Fi alliance
highly recommends against using WEP and plans to make it obsolete.
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Add Clients (Computers or Devices) to Your Network
Choose either the manual or the WPS method to add wireless computers or devices to your
wireless network.
Manual Method
1. Open the software that manages your wireless connections on the wireless device
(laptop computer, gaming device, iPhone) that you want to connect to your router. This
software scans for all wireless networks in your area.
2. Look for your network and select it.If you did not change the name of your network during
the setup process, look for the default Wi-Fi network name (SSID) and select it. The default
Wi-Fi network name (SSID) is located on the product label on the bottom of the router.
3. When prompted, enter the passphrase (password) to join the wireless network. This is the
password that you set up in the Wireless Settings screen in the Security Options section.
4. Repeat steps 1–3 to add other wireless devices.
Wi-Fi Protected Setup (WPS) Method
Wi-Fi Protected Setup (WPS) is a standard that lets you easily join a secure wireless network
with WPA or WPA2 wireless security. The router automatically sets security for each
computer or device that uses WPS to join the wireless network. To use WPS, make sure that
your wireless devices are Wi-Fi certified and support WPS. NETGEAR products that use
WPS call it Push 'N' Connect.
Note: If the wireless network name (SSID) changes each time you add a
WPS client, the Keep Existing Wireless Settings check box on the
Advanced Wireless Settings screen has been cleared. See
Advanced Wireless Settings on page 70 for more information about
this setting.
You can use a WPS button or the router interface method to add wireless computers and
devices to your wireless network.
WPS Button Method
1. Press the WPS button on the rear panel of the router.
2. Within 2 minutes, press the WPS button on your wireless computer or device, or follow the
WPS instructions that came with the computer. The device is now connected to your router.
1
3. Repeat steps 1–2 to add other WPS wireless computers or devices.
1. For a list of other Wi-Fi-certified products available from NETGEAR, go to http://www.wi-fi.org.
30 | Chapter 3. Wireless Settings
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