Netgear orporated 11100155 User Manual
N600 Wireless Dual Band Router WNDR3400v2 User Manual
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134 USA
202-10828-01
June 2011
v1.0
© 2011 by NETGEAR, Inc. All rights reserved.
Product Registration, Support, and Documentation
Register your product at http://www.NETGEAR.com/register. Registration is required before you can use our telephone
support service. Product updates and Web support are always available by going to:
http://www.netgear.com/support
Setup documentation is available on the CD, on the support website, and on the documentation website. When the
wireless router is connected to the Internet, click the Knowledgebase or the Documentation link under Web Support in
the main menu to view support information.
Trademarks
NETGEAR and the NETGEAR logo are registered trademarks, and Smart Wizard is a trademark of NETGEAR. Inc. in
the United States and/or other countries. Microsoft, Windows, and Windows NT are registered trademarks and Windows
Vista is a trademark of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks
of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
Certificate of the Manufacturer/Importer
It is hereby certified that the N600 Wireless Dual Band Router WNDR3400v2 has been suppressed in accordance with
the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for
example, test transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please
refer to the notes in the operating instructions.
Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market
and has been granted the right to test the series for compliance with the regulations.
Bestätigung des Herstellers/Importeurs
Es wird hiermit bestätigt, daß das N600 Wireless Dual Band Router WNDR3400v2 gemäß der im BMPT-AmtsblVfg
243/1991 und Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte
(z.B. Testsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der
Betriebsanleitung.
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.
Regulatory Compliance Information
This section includes user requirements for operating this product in accordance with National laws for usage of radio
spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result
in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
v1.0, June 2011
ii
NOTE: This product’s firmware limits operation to only the channels allowed in a particular Region or Country.
Therefore, all options described in this user's guide may not be available in your version of the product.
Europe – EU Declaration of Conformity
Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the
European Union (1999/5/EC). This equipment meets the following conformance standards:
EN300 328 (2.4Ghz), EN301 489-17, EN301 893 (5Ghz), EN60950-1
For complete DoC please visit the NETGEAR EU Declarations of Conformity website at:
http://kb.netgear.com/app/answers/detail/a_id/11621/
Europe – Declaration of Conformity in Languages of the European Community
Cesky [Czech] NETGEAR Inc. tímto prohlašuje, že tento Radiolan je ve shode se základními
požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES.
Dansk
[Danish]
Deutsch
[German]
Eesti
[Estonian]
English Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential
Español
[Spanish]
Ελληνική
[Greek]
Français
[French]
Italiano [Italian] Con la presente NETGEAR Inc. dichiara che questo Radiolan è conforme ai requisiti
Latviski
[Latvian]
Undertegnede NETGEAR Inc. erklærer herved, at følgende udstyr Radiolan overholder
de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Hiermit erklärt NETGEAR Inc., dass sich das Gerät Radiolan in Übereinstimmung mit
den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der
Richtlinie 1999/5/EG befindet.
Käesolevaga kinnitab NETGEAR Inc. seadme Radiolan vastavust direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
requirements and other relevant provisions of Directive 1999/5/EC.
Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los
requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la
Directiva 1999/5/CE.
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. ΔΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ
ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ
ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Par la présente NETGEAR Inc. déclare que l'appareil Radiolan est conforme aux
exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Ar šo NETGEAR Inc. deklarē, ka Radiolan atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių
[Lithuanian]
Šiuo NETGEAR Inc. deklaruoja, kad šis Radiolan atitinka esminius reikalavimus ir kitas
1999/5/EB Direktyvos nuostatas.
iii
v1.0, June 2011
Nederlands
[Dutch]
Malti [Maltese] Hawnhekk, NETGEAR Inc., jiddikjara li dan Radiolan jikkonforma mal-htigijiet
Hierbij verklaart NETGEAR Inc. dat het toestel Radiolan in overeenstemming is met de
essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
Magyar
[Hungarian]
Polski [Polish] Niniejszym NETGEAR Inc. oświadcza, że Radiolan jest zgodny z zasadniczymi
Português
[Portuguese]
Slovensko
[Slovenian]
Slovensky
[Slovak]
Suomi
[Finnish]
Svenska
[Swedish]
Íslenska
[Icelandic]
Norsk
[Norwegian]
Alulírott, NETGEAR Inc. nyilatkozom, hogy a Radiolan megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
NETGEAR Inc. declara que este Radiolan está conforme com os requisitos essenciais
e outras disposições da Directiva 1999/5/CE.
NETGEAR Inc. izjavlja, da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
NETGEAR Inc. týmto vyhlasuje, _e Radiolan spĺňa základné po_iadavky a všetky
príslušné ustanovenia Smernice 1999/5/ES.
NETGEAR Inc. vakuuttaa täten että Radiolan tyyppinen laite on direktiivin 1999/5/EY
oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
Härmed intygar NETGEAR Inc. att denna Radiolan står I överensstämmelse med de
väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv
1999/5/EG.
Hér með lýsir NETGEAR Inc. yfir því að Radiolan er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
NETGEAR Inc. erklærer herved at utstyret Radiolan er i samsvar med de
grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and
EFTA countries, except in France and Italy where restrictive use applies.
In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain authorization to use
the device for setting up outdoor radio links and/or for supplying public access to telecommunications and/or network
services.
This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be
limited to 10 mW EIRP in the frequency range of 2454 – 2483.5 MHz. For detailed information the end-user should
contact the national spectrum authority in France.
FCC Requirements for Operation in the United States
FCC Information to User
This product does not contain any user serviceable components and is to be used with approved antennas only. Any
product changes or modifications will invalidate all applicable regulatory certifications and approvals
v1.0, June 2011
iv
FCC Guidelines for Human Exposure
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance of 20 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Declaration Of Conformity
We NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the model
WNDR3400v2 N600 Wireless Dual Band Router WNDR3400v2 complies with Part 15 of FCC Rules. Operation is
subject to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause undesired operation.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
methods:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that which the radio receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
• Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate this equipment.
• This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
• For products available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels
is not possible.
• This device is going to be operated in 5.15~5.25 GHz frequency range; it is restricted to an indoor environment
only.
• Devices will not permit operations on channels 120-132 for 11a and 11n/a which overlap the 5600-5650 MHz band.
In order to meet new FCC, NTIA, FAA and industry restrictions to resolve interference to Terminal Doppler Weather
Radar (TDWR) systems used at airports, any outdoor device installed within 35 km of a TDWR location must be
separated by at least 30 MHz (center to center) from TDWR operating frequency (as shown in the table below).
Channels 120-132 and 5600-5650 MHz band are disabled on outdoor products.
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v
We recommend that all operators and installers register the location information of the UNII devices operating outdoors
in the 5470-5725 MHz band within 35 km of any TDWR location at the WISPA sponsored database (see http://
www.spectrumbridge.com/udia/home.aspx). This database may be used by government agencies in order to expedite
resolution of any interference to TDWRs.
Procedures on how to register the devices in the industry-sponsored database with the appropriate information regarding
the location and operation of the device and installer information can be found on the database.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator and your body.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.
For products available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not
possible.
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p) is not more than that permitted for successful communication.
The device could automatically discontinue transmission in case of absence of information to transmit, or operational
failure. Note that this is not intended to prohibit transmission of control or signaling information or the user of repetitive
codes where required by the technology.
The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to cochannel mobile satellite systems; the maximum antenna gain permitted (for devices in the bands 5250-5350 MHz and
5470-5725 MHz) to comply with the e.i.r.p. limit; and the maximum antenna gain permitted (for devices in the band
5725-5825 MHz) to comply with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as
appropriate, as stated in section A9.2(3).
High power radars are allocated as primary users (meaning they have priority) of the bands 5250-5350 MHz and 56505850 MHz and these radars could cause interference and/or damage to LE-LAN devices.
IMPORTANT NOTE:
IC Radiation Exposure Statement
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed with minimum distance 20cm between the radiator and your body.
IC Déclaration
Son fonctionnement est soumis aux deux conditions suivantes: (1) cet appareil ne peut pas provoquer d’interférences et
(2) cet appareil doit accepter toute interférence, y compris les interférences qui peuvent causer un mauvais
fonctionnement du dispositif.
Cet appareil numérique de la classe B conforme á la norme NMB-003 du Canada.
Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection
d’autres canaux n’est pas possible.
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vi
Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type
d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dé passe pas l’intensité
nécessaire à létablissement d’une communication satisfaisante.
Le dispositif pourrait automatiquement cesser d’émettre en cas d’absence d’informations à transmettre, ou une
défaillance opérationnelle. Notez que ce n’est pas l’intention d’interdire la transmission de informations de contrôle ou
de signalisation ou l’utilisation de codes répétitifs lorsque requis par la technologie.
Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur
afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux; le
gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5250-5350 MHz et 5470-5725 MHz doit se
conformer à la limite de p.i.r.e.; le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5725-5825
MHz) doit se conformer à la limite de p.i.r.e. spécifiée pour l’exploitation point à point et non point à point, selon le cas.
De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés
utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5230-5350 MHz et 5650-5850 MHz et que ces
radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.
Cet équipement est conforme à l’exposition aux rayonnements IC RSS-102 des limites définies pour un environnement
non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre le radiateur et
votre corps.
CE Statement:
Hereby, NETGEAR, Inc. declares that this device is in compliance with the essential requirements and other relevant
provisions of the R&TTE Directive 1999/5/EC.
This device will be sold in the following EEA countries: Austria, Italy, Belgium Liechtenstein, Denmark, Luxembourg,
Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom,
Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slovenia.
Safety warning notice:
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer
directly on your lap or obstruct the computer air vents. User the computer only on a hard, flat surface. Do not allow
another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block
airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or
clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits
defined by the international Standard for Safety of Information Technology Equipment (IEC 60950).
WARNING! To reduce potential safety issues, use only the AC adapter provided with the device, a replacement AC
adapter provided by NETGEAR, Inc., or a compatible AC adapter purchased from NETGEAR, Inc.
This device is going to be operated in 5.15~5.35 GHz frequency range, it is restricted in indoor environment only.
Devices will not permit operations on channels 120-132 for 11a and 11n/a which overlap the 5600-5650 MHz band.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with CE radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with a minimum distance or 20 cm between the radiator and your body.
vii
v1.0, June 2011
Voluntary Control Council for Interference (VCCI) Statement
This equipment is in the Class B category (information equipment to be used in a residential area or an adjacent area
thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing
Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas.
When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct
handling.
Caution:
The device for the band 5150–5250 MHz is only for indoor usage to reduce potential for harmful interference to cochannel mobile satellite systems.
High power radars are allocated as primary users (meaning they have priority) of 5250–5350 MHz and 5650–5850 MHz
and these radars could cause interference and/or damage to LE-LAN devices.
N600 Wireless Dual Band Router WNDR3400v2
Tested to Comply
with FCC Standards
Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void the user's right to operate
the equipment.
FOR HOME OR OFFICE USE
Maximum Wireless Signal Rate Derived from IEEE Standard 802.11 Specifications
Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic,
building materials and construction, and network overhead, lower actual data throughput rate.
Product and Publication Details
Model Number: WNDR3400v2
Publication Date: June 2011
Product Family: Wireless Router
Product Name: N600 Wireless Dual Band Router WNDR3400v2
Home or Business Product: Home
Language: English
Publication Part Number: 202-10828-01
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N600 Wireless Dual Band Router WNDR3400v2 User Manual
Contents
Chapter 1
Configuring Your Internet Connection
Using the Setup Manual .................................................................................................1-1
Logging In to Your Wireless Router ................................................................................1-2
Selecting a Language for Your Screen Display ..............................................................1-4
Using the Setup Wizard ..................................................................................................1-6
Viewing or Manually Configuring Your ISP Settings .......................................................1-6
Chapter 2
Safeguarding Your Network
Planning Your Wireless Network ....................................................................................2-1
Wireless Placement and Range Guidelines .............................................................2-2
Wireless Security Options ........................................................................................2-3
Manually Configuring Your Wireless Settings ................................................................2-4
Configuring WEP Wireless Security .........................................................................2-8
Configuring WPA, WPA2, or WPA/WPA2 Wireless Security .................................2-10
Using Push 'N' Connect (WPS) to Configure Your Wireless Network ..........................2-11
Using a WPS Button to Add a WPS Client .............................................................2-12
Using PIN Entry to Add a WPS Client ....................................................................2-14
Configuring Advanced WPS Settings .....................................................................2-16
Connecting Additional Wireless Client Devices After WPS Setup ................................2-17
Adding More WPS Clients ......................................................................................2-17
Adding Both WPS and Non-WPS Clients ..............................................................2-18
Restricting Access to Your Router ................................................................................2-19
Adding Guest Networks ................................................................................................2-20
Chapter 3
Protecting Your Network
Protecting Access to Your Wireless Router ....................................................................3-1
Changing the Built-In Password ...............................................................................3-2
Restricting Access by MAC Address ..............................................................................3-2
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N600 Wireless Dual Band Router WNDR3400v2 User Manual
Blocking Access to Internet Sites ...................................................................................3-4
Blocking Access to Internet Services .............................................................................3-5
Configuring a User-Defined Service .........................................................................3-7
Scheduling Blocking .......................................................................................................3-8
Viewing Logs of Web Access or Attempted Web Access ...............................................3-8
Configuring E-mail Alert and Web Access Log Notifications ..........................................3-9
Setting the Time ...........................................................................................................3-11
Chapter 4
Using Network Monitoring Tools
Upgrading the Router Firmware .....................................................................................4-1
Upgrading Automatically to New Router Software ...................................................4-3
Upgrading Manually to New Router Software ..........................................................4-3
Viewing Wireless Router Status Information ..................................................................4-5
Connection Status ....................................................................................................4-8
Statistics ...................................................................................................................4-9
Viewing a List of Attached Devices ..............................................................................4-10
Managing the Configuration File ...................................................................................4-11
Backing Up and Restoring the Configuration .........................................................4-11
Erasing the Configuration .......................................................................................4-12
Enabling Remote Management Access .......................................................................4-13
Scheduling Wireless Signal Down Time .......................................................................4-14
Traffic Meter .................................................................................................................4-16
Chapter 5
Customizing Your Network Settings
Using the LAN Setup Options .........................................................................................5-1
Using the Router as a DHCP Server ........................................................................5-4
Address Reservation ................................................................................................5-4
Using a Dynamic DNS Service .......................................................................................5-5
Configuring the WAN Setup Options ..............................................................................5-7
Setting Up a Default DMZ Server .............................................................................5-8
Configuring Static Routes ...............................................................................................5-9
Allowing Inbound Connections to Your Network ..........................................................5-11
How Your Computer Accesses a Remote Computer through Your Router ...........5-11
How Port Triggering Changes the Communication Process ..................................5-13
How Port Forwarding Changes the Communication Process ................................5-14
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N600 Wireless Dual Band Router WNDR3400v2 User Manual
How Port Forwarding Differs from Port Triggering .................................................5-15
Configuring Port Forwarding to Local Servers ..............................................................5-16
Adding a Custom Service .......................................................................................5-17
Editing or Deleting a Port Forwarding Entry ...........................................................5-18
Configuring Port Triggering ..........................................................................................5-18
Wireless Repeating (Also Called WDS) .......................................................................5-22
Wireless Repeating Function .................................................................................5-23
Setting Up the Base Station ...................................................................................5-24
Setting Up a Repeater Unit ....................................................................................5-26
Chapter 6
Fine-Tuning Your Network
Assessing Your Speed Requirements ............................................................................6-2
Optimizing Your Network Bandwidth ..............................................................................6-3
Optimizing Wireless Performance ..................................................................................6-5
Changing the MTU Size .................................................................................................6-6
Quality of Service (QoS) .................................................................................................6-7
Using WMM QoS for Wireless Multimedia Applications ...........................................6-8
Configuring QoS for Internet Access ........................................................................6-8
Universal Plug and Play ...............................................................................................6-13
Chapter 7
USB Storage
USB Drive Requirements ...............................................................................................7-1
File Sharing Scenarios ...................................................................................................7-2
USB Storage Basic Settings ...........................................................................................7-4
Editing a Network Folder ..........................................................................................7-6
Configuring USB Storage Advanced Settings ................................................................7-7
Creating a Network Folder .......................................................................................7-9
ReadyShare Access .....................................................................................................7-10
Unmounting a USB Drive .............................................................................................7-10
Specifying Approved USB Devices ..............................................................................7-11
Connecting to the USB Drive from a Remote Computer ..............................................7-12
Locating the Internet Port IP Address ....................................................................7-12
Accessing the Router’s USB Drive Remotely Using FTP ......................................7-12
Connecting to the USB Drive with Microsoft Network Settings ....................................7-12
Enabling File and Printer Sharing ..........................................................................7-13
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N600 Wireless Dual Band Router WNDR3400v2 User Manual
Chapter 8
Troubleshooting
Quick Tips .......................................................................................................................8-1
Troubleshooting Basic Functions ...................................................................................8-3
Cannot Access the Router Main Menu ...........................................................................8-4
Cannot Access the Internet ............................................................................................8-5
Troubleshooting a Network Using the Ping Utility ..........................................................8-6
Testing the LAN Path to Your Router .......................................................................8-7
Testing the Path from Your Computer to a Remote Device .....................................8-8
Problems with Date and Time ........................................................................................8-8
Wireless Connectivity .....................................................................................................8-9
Using Your Wireless Card Setup Program ...............................................................8-9
Setting Up and Testing Basic Wireless Connectivity .............................................8-10
Restoring the Default Configuration and Password ......................................................8-14
Appendix A
Default Configuration and
Technical Specifications
Restoring the Default Factory Configuration Settings ................................................... A-1
Technical Specifications ................................................................................................ A-3
Appendix B
Related Documents
Index
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N600 Wireless Dual Band Router WNDR3400v2 User Manual
Chapter 1
Configuring Your Internet Connection
This chapter describes how to configure your WNDR3400v2 router Internet connection. When
you install your wireless router using the Resource CD as described in the NETGEAR Router Setup
Manual, these settings are configured automatically for you. This chapter provides instructions on
how to log in to the wireless router for further configuration.
Note: NETGEAR recommends using the Smart Wizard™ on the Resource CD for initial
configuration, as described in the NETGEAR Wireless Router Setup Manual.
This chapter includes:
• “Using the Setup Manual”
• “Logging In to Your Wireless Router” on page 1-2
• “Selecting a Language for Your Screen Display” on page 1-4
• “Using the Setup Wizard” on page 1-6
• “Viewing or Manually Configuring Your ISP Settings” on page 1-6
Using the Setup Manual
For first-time installation of your wireless router, refer to the NETGEAR Router Setup Manual.
The Setup Manual explains how to launch the NETGEAR Smart Wizard on the Resource CD to
step you through the procedure to connect your router, modem, and computers. The Smart Wizard
will assist you in configuring your and enabling wireless security for your network. After initial
configuration using the Setup Manual, you can use the information in this Reference Manual to
configure additional features of your wireless router.
For installation instructions in a language other than English, see the language options on the
Resource CD.
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Logging In to Your Wireless Router
You can log in to the wireless router to view or change its settings.
Note: Your computer must be configured for DHCP. For help with configuring DHCP,
see the documentation that came with your computer or see the link to the online
document in “Preparing Your Network” in Appendix B.
To log in to the wireless router:
1. Type http://www.routerlogin.net, or http://www.routerlogin.com, or the router’s LAN IP
address (default is 192.168.1.1) in the address field of your browser, and then press Enter. A
login window displays:
Figure 1-1
2. Enter admin for the router user name and your password (or the default, password
information about how to change the password, see “Changing the Built-In Password” on
page 3-2.
Note: The router user name and password are not the same as any other user name or
password you might use to log in to your Internet connection.
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). For
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The Checking for Firmware Updates screen displays unless you previously cleared the Check
for Updated Firmware Upon Log-in check box.
Figure 1-2
If the router discovers a newer version of the software, you are asked if you want to upgrade to
the new software (see “Upgrading the Router Firmware” on page 4-1 for details). If no new
firmware is available, the following message displays.
Figure 1-3
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3. The Basic Settings screen displays showing the wireless router’s settings.
Figure 1-4
If the wireless router is connected to the Internet, you can click the Knowledge Base link or
the Documentation link under Web Support to view support information or the
documentation for the wireless router. If you do not click Logout, the wireless router waits for
5 minutes after no activity before it automatically logs you out.
Selecting a Language for Your Screen Display
Using the Select Language drop-down menu, located in the upper right corner of the Router
Manager screen, you can display the router manager screens in any of languages shown in Figure
1-5:
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Figure 1-5
The language is set to English by default. The default language, as well as German, Russian, and
Portuguese are always stored in memory. When you select a language other than those
automatically stored in flash memory, if you are connected to the Internet at the time you select it,
that language is also stored in memory.
• If you are connected to the Internet and select a language that is not already stored in flash
memory, the language is downloaded from the NETGEAR server and stored in the current
language partition of flash memory.
• If you are not connected to the Internet when you select a language, you can only select as the
current language one of the languages that is stored in flash memory.
To specify a language to be used on your router manager screens, do the following:
1. Expand the list and select the language you want.
2. Click Apply.
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The language you select is then downloaded and displayed in the language selection box, and
your screen display will be in the selected language.
Note: If you are not connected to the Internet and select a language that is not stored
in flash memory, your selection may fail. If you see a “download fails”
message after your language selection, make sure you are connected to the
Internet and make your selection again.
Using the Setup Wizard
You can manually configure your Internet connection using the Basic Settings screen, or you can
allow the Smart Setup Wizard to detect your Internet connection. The Smart Setup Wizard
searches your Internet connection for servers and protocols to determine your ISP configuration.
This feature is not the same as the Smart Wizard on the Resource CD that is used for installation.
To use the Smart Setup Wizard to assist with configuration or to verify the Internet connection
settings, follow this procedure:
1. From the top of the main menu, select Setup Wizard.
2. Select Yes for the Auto-Detect Connection Type, and then click Next to proceed.
3. Enter your ISP settings, as needed.
4. At the end of the Setup Wizard, click Test to verify your Internet connection. If you have
trouble connecting to the Internet, see Chapter 8, “Troubleshooting.”
Viewing or Manually Configuring Your ISP Settings
To view or configure the basic settings:
1. Log in to the wireless router as described in “Logging In to Your Wireless Router” on
page 1-2.
2. On the Basic Settings screen, select Yes or No depending on whether your ISP requires a
login. This selection changes the fields available on the Basic Settings screen.
• Yes. If your ISP requires a login, select the encapsulation method. Enter the login name. If
you want to change the login time-out, enter a new value in minutes.
• No. If your ISP does not require a login, enter the account name, if required, and the
domain name, if required.
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3. Enter the settings for the IP address and DNS server. If you enter or change a DNS address,
restart the computers on your network so that these settings take effect.
4. If no login is required, you can specify the MAC Address setting.
5. Click Apply to save your settings.
6. Click Test to test your Internet connection. If the NETGEAR website does not appear within
one minute, see Chapter 8, “Troubleshooting”.
When your Internet connection is working, you do not need to launch the ISP’s login program on
your computer to access the Internet. When you start an Internet application, your wireless router
automatically logs you in.
The fields that are displayed depend on whether or not your Internet connection requires a login.
ISP does not require login ISP does require login
Figure 1-6
The following table explains the fields in the Basic Settings screen.
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Table 1-1. Basic Settings screen fields
Settings Description
Does Your ISP Require a Login? • Yes
•No
These fields
appear only if no
login is required.
These fields
appear only if
your ISP
requires a login.
Internet IP Address • Get Dynamically from ISP. Your ISP uses DHCP to assign
Account Name
(If required)
Domain Name
(If required)
Internet Service Provider • PPTP (Point to Point Tunneling Protocol). This is used
Login The login name provided by your ISP. This is often an e-mail
Password The password provided by your ISP.
Service Name If your ISP provided a Service Name, enter it here.
Connection Mode Specify when the router will connect to and disconnect from
Idle Timeout (In minutes) If you want to change the Internet login time-out, enter a new
Enter the account name provided by your ISP. This might also
be called the host name.
Enter the domain name provided by your ISP.
primarily in Austrian DSL services.
• Other. This is the default setting. It is for PPPoE (Point to
Point Protocol over Ethernet), the protocol used by most
DSL services worldwide.
address.
the Internet.
• Always On. The router logs in to the Internet immediately
after booting and never disconnects.
• Dial on Demand. The router logs in only when outgoing
traffic is present and logs out after the idle time-out.
• Manually Connect. The router logs in or logs out only when
you click Connect or Disconnect in the Router Status
screen.
value in minutes. This determines how long the wireless router
keeps the Internet connection active after there is no Internet
activity from the LAN. Entering an Idle Timeout value of 0
(zero) means never log out.
your IP address. Your ISP automatically assigns these
addresses.
• Use Static IP Address. Enter the IP address that your ISP
assigned. Also enter the IP subnet mask and the gateway IP
address. The gateway is the ISP’s wireless router to which
your wireless router will connect.
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Table 1-1. Basic Settings screen fields (continued)
Settings Description
Domain Name Server (DNS) Address The DNS server is used to look up site addresses based on
their names.
• Get Automatically from ISP. Your ISP uses DHCP to
assign your DNS servers. Your ISP automatically assigns
this address.
• Use These DNS Servers. If you know that your ISP does
not automatically transmit DNS addresses to the wireless
router during login, select this option, and enter the IP
address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
This field
appears only if
no login is
required.
Router MAC Address The Ethernet MAC address that will be used by the wireless
router on the Internet port. Some ISPs register the Ethernet
MAC address of the network interface card in your computer
when your account is first opened. They will then accept traffic
only from the MAC address of that computer. This feature
allows your wireless router to masquerade as that computer
by “cloning” its MAC address.
• Use Default Address. Use the default MAC address of the
router (normally the LAN MAC address).
• Use Computer MAC Address. The wireless router will
capture and use the MAC address of the computer that you
are now using. You must be using the one computer that is
allowed by the ISP.
• Use This MAC Address. Enter the MAC address that you
want to use.
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Chapter 2
Safeguarding Your Network
For a wireless connection, the SSID, also called the wireless network name, and the wireless
security setting must be the same for the wireless router and wireless computers or wireless
adapters. NETGEAR strongly recommends that you use wireless security.
Warning: Computers can connect wirelessly at a range of several hundred feet. This can
allow others outside of your immediate area to access your network.
This chapter includes:
• “Planning Your Wireless Network”
• “Manually Configuring Your Wireless Settings” on page 2-4
• “Using Push 'N' Connect (WPS) to Configure Your Wireless Network” on page 2-11
• “Connecting Additional Wireless Client Devices After WPS Setup” on page 2-17
• “Restricting Access to Your Router” on page 2-19
• “Adding Guest Networks” on page 2-20
Note: For information about restricting access to USB storage devices, see “Configuring
USB Storage Advanced Settings” on page 7-7.
Planning Your Wireless Network
For compliance and compatibility between similar products in your area, the operating channel
and region must be set correctly.
To configure the wireless network, you can either specify the wireless settings, or you can use WiFi Protected Setup (WPS) to automatically set the SSID and implement WPA/WPA2 security.
• To manually configure the wireless settings, you must know the following:
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– SSID. The default SSID for the wireless router is NETGEAR.
– The wireless radio frequency (2.4GHz or 5GHz) that each wireless adapter supports.
– Wireless security option. To successfully implement wireless security, check each
wireless adapter to determine which wireless security option it supports.
See “Manually Configuring Your Wireless Settings” on page 2-4.
• Push 'N' Connect (WPS) automatically implements wireless security on the wireless router
while, at the same time, allowing you to automatically implement wireless security on any
WPS-enabled devices (such as wireless computers and wireless adapter cards). You activate
WPS by pressing a WPS button on the wireless router, clicking an onscreen WPS button, or
entering a PIN number. This generates a new SSID and implements WPA/WPA2 security.
Note: NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup
(WPS) standard (for more information, see http://www.wi-fi.org). All other WiFi-certified and WPS-capable products should be compatible with NETGEAR
products that implement Push 'N' Connect.
To set up your wireless network using the WPS feature:
– Use dome on top of the wireless router (there is also an onscreen WPS button), or enter the
PIN of the wireless device.
– Make sure that all wireless computers and wireless adapters on the network are
Wi-Fi
certified and WPA or WPA 2 capable, and that they support WPS configuration.
See “Using Push 'N' Connect (WPS) to Configure Your Wireless Network” on page 2-11.
Wireless Placement and Range Guidelines
The range of your wireless connection can vary significantly based on the physical placement of
the wireless router. The latency, data throughput performance, and notebook power consumption
of wireless adapters also vary depending on your configuration choices.
For best results, place your wireless router according to the following guidelines:
• Near the center of the area in which your PCs will operate.
• In an elevated location such as a high shelf where the wirelessly connected PCs have line-ofsight access (even if through walls).
• Away from sources of interference, such as PCs, microwave ovens, and 2.4 GHz cordless
phones.
• Away from large metal surfaces.
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• Put the router in a vertical position to provide the best side-to-side coverage. Put the router in a
horizontal position to provide the best up-and-down coverage.
• If using multiple access points, it is better if adjacent access points use different radio
frequency channels to reduce interference. The recommended channel spacing between
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).
The time it takes to establish a wireless connection can vary depending on both your security
settings and placement. WEP connections can take slightly longer to establish. Also, WEP
encryption can consume more battery power on a notebook computer.
Wireless Security Options
Indoors, computers can connect over 802.11g wireless networks at a maximum range of up to 300
feet. Such distances can allow for others outside your immediate area to access your network.
Unlike wired network data, your wireless data transmissions can extend beyond your walls and
can be received by anyone with a compatible adapter. For this reason, use the security features of
your wireless equipment. The WNDR3400v2 router provides highly effective security features
which are covered in detail in this chapter. Deploy the security features appropriate to your needs.
There are several ways you can enhance the security of your wireless network:
Figure 2-1
Wireless data security options
Range: up to 300 foot radius
1) Open system: easy, but no security.
2) WEP: security, but some performance
impact.
3) WPA-PSK: strong security.
4) WPA2-PSK: very strong security.
• WEP. Wired Equivalent Privacy (WEP) data encryption provides data security. WEP Shared
Key authentication and WEP data encryption block all but the most determined eavesdropper.
This data encryption mode has been superseded by WPA-PSK and WPA2-PSK.
• WPA-PSK (TKIP), WPA2-PSK (AES). Wi-Fi Protected Access (WPA) using a pre-shared
key to perform authentication and generate the initial data encryption keys. The very strong
authentication along with dynamic per frame re-keying of WPA makes it virtually impossible
to compromise.
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For more information about wireless technology, see the link to the online document in “Wireless
Networking Basics” in Appendix B.
Manually Configuring Your Wireless Settings
You can view or manually configure the wireless settings for the wireless router in the Wireless
Settings screen. If you want to make changes, make sure to note the current settings first.
Note: If you use a wireless computer to change the wireless network name (SSID) or
wireless security settings, you will be disconnected when you click Apply. To
avoid this problem, use a computer with a wired connection to access the wireless
router.
To view or manually configure the wireless settings:
1. Log in to the wireless router at its default LAN address of http://www.routerlogin.net with
its default user name of admin, and default password of password, or using whatever
password and LAN address you have chosen for the wireless router.
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2. Select Wireless Settings from the main menu to display the Wireless Settings screen:
Figure 2-2
The settings for this screen are explained in Table 2-1 on page 2-6.
3. Select the region in which the wireless router will operate.
4. For initial configuration and test, leave the other settings unchanged.
5. To save your changes, click Apply.
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6. Configure and test your computers for wireless connectivity.
Program the wireless adapter of your computers to have the same SSID and wireless security
settings as your wireless router. Check that they have a wireless link and are able to obtain an
IP address by DHCP from the wireless router. If there is interference, adjust the channel.
Table 2-1. Wireless Settings
Settings Description
Region Selection The location where the router is used. Select from the countries in
the drop-down list. Note: In the US, the region is pre-selected as
the United States.
Wireless Network
(for 2.4 GHz b/g/n
and
5 GHz a/n)
Enable SSID
Broadcast
Name (SSID) This is the wireless network name. Enter a 32-character
Channel The wireless channel fields determine the operating frequency
Mode Specify the wireless mode to be used. The options are:
The SSID of any wireless access adapter must match the SSID
you configure in the wireless router. If they do not match, you will
not get a wireless connection to the wireless router.
Clear this check box to disable broadcast of the SSID, so that only
devices that know the correct SSID can connect. Disabling SSID
broadcast nullifies the wireless network discovery feature of some
products such as Windows XP.
(maximum) name in this field. This field is case-sensitive.
In a setting where there is more than one wireless network,
different wireless network names provide a means for separating
the traffic. Any device that you want to participate in a wireless
network must use the SSID.
used for the 11N or 11G wireless networks. Do not change the
wireless channel unless you experience interference (shown by
lost connections or slow data transfers). If this happens, you might
need to experiment with different channels to see which is the
best.
• Up to 54 Mbps. Legacy mode, using a maximum speed of up to
54 Mbps for b/g networks.
• Up to 145 Mbps. Neighbor friendly mode, for reduced
interference with neighboring wireless networks. Provides two
transmission streams with different data on the same channel at
the same time, but also allows 802.11b and 802.11g wireless
devices. This is the default value for the 2.4 GHz b/g/n wireless
network.
• Up to 300 Mbps. Performance mode, using a maximum
Wireless-N speed of up to 300 Mbps. This is the default value for
the 5 GHz a/n wireless network.
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Table 2-1. Wireless Settings (continued)
Settings Description
Security Options • None. You can use this setting to establish wireless connectivity
before implementing wireless security. NETGEAR strongly
recommends that you implement wireless security.
• WEP (Wired Equivalent Privacy). Use encryption keys and data
encryption for data security. Select 64-bit or 128-bit encryption.
See “Configuring WEP Wireless Security.” When you select this
option, these additional areas appear on your screen:
• Security Encryption (WEP). Select the Authentication
Type (Automatic or Shared Key) and the Encryption
Strength (64 bit or 128 bit).
• Security Encryption (WEP) Key. Enter the Passphrase,
select a key, and click Generate.
• WPA-PSK [TKIP] (WiFi Protected Access Pre-Shared Key).
Allow only computers configured with WPA to connect to the
wireless router. When you select this option, this additional area
appears on your screen:
• Security Options (WPA-PSK). Enter the WPA
passphrase (Network key). The passphrase must be
between 8 and 63 ASCII characters or exactly 64 hex
digits.
• WPA2-PSK [AES] (Wi-Fi Protected Access with 2 Pre-Shared
Keys). Allow only computers configured with WPA2 to connect to
the wireless router. When you select this option, this additional
area appears on your screen:
• Security Options (WPA2-PSK). Enter the WPA
passphrase (Network key). The passphrase must be
between 8 and 63 ASCII characters or exactly 64 hex
digits.
• WPA-PSK [TKIP] + WPA2-PSK [AES]. Allow computers
configured with either WPA-PSK or WPA2-PSK security to
connect to the wireless router. When you select this option, this
additional area appears on your screen:
• Security Options (WPA-PSK + WPA2-PSK). Enter the
WPA passphrase (Network key). The passphrase must
be between 8 and 63 ASCII characters or exactly 64 hex
digits.
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Configuring WEP Wireless Security
Note: If you use a wireless computer to configure wireless security settings, you will be
disconnected when you click Apply. Reconfigure your wireless computer to match
the new settings, or access the wireless router from a wired computer to make
further changes.
To configure WEP data encryption:
1. Log in to the wireless router at its default LAN address of http://www.routerlogin.net with
its default user name of admin, and default password of password, or using whatever
password and LAN address you have chosen for the wireless router.
2. From the main menu, select Wireless Settings to display the Wireless Settings screen.
Note: On this screen, you specify wireless settings for both wireless networks: the 2.4
GHz and the 5 GHz.
3. Set the Security Options for the 2.4 GHz network first by selecting the WEP radio button in
the Security Options section:
Figure 2-3
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4. Select the Authentication Type: Automatic or Shared Key.
Note: The authentication scheme is separate from the data encryption. You can select
an automatic authentication scheme, which may not run authentication, but still
leaves the data transmissions encrypted. If you require strong security, use both
the Shared Key and WEP encryption settings.
5. Select the Encryption Strength setting:
• WEP 64-bit encryption. Enter 10 hexadecimal digits (any combination of 0–9, a–f, or
A–F).
• WEP 128-bit encryption. Enter 26 hexadecimal digits (any combination of 0–9, a–f, or
A–F).
6. Enter the encryption keys. You can manually or automatically program the four data
encryption keys. These values must be identical on all computers and access points in your
network:
– Passphrase. To use a passphrase to generate the keys, enter a passphrase, and click
Generate. This automatically creates the keys. Wireless stations must use the passphrase
or keys to access the wireless router.
Note: Not all wireless adapters support passphrase key generation.
– Key 1 – Key 4. These values are not case-sensitive. You can manually enter the four data
encryption keys. These values must be identical on all computers and access points in your
network. Enter 10 hexadecimal digits (any combination of 0–9, a–f, or A–F).
7. Select which of the four keys will be the default.
Data transmissions are always encrypted using the default key. The other keys can be used
only to decrypt received data. The four entries are disabled if WPA-PSK or WPA
authentication is selected.
8. Specify the wireless setting for the 5 GHz wireless network the same as you did for the 2.4
GHz wireless network.
9. Click Apply to save your settings.
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