Netgear orporated 08100081 User Manual
Wireless-N ADSL2+ Modem Router DGN2000 Setup Manual
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
April 2008
208-10255-01
v1.0
©2008 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR and the NETGEAR logo are trademarks of NETGEAR, Inc. Microsoft, Windows, and Windows NT are
registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks
of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
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Contents
Wireless-N ADSL2+ Modem Router DGN2000 Setup Manual
Getting to Know Your Wireless Router.................................................................................1
Unpacking Your New Router ................. .......................................................... ... .... ... ... ... ..1
Hardware Features ............................................................................................................2
Front Panel ..................................................................................................................2
Back Panel ..................................................................................................................4
Router Label ................................................................................................................4
Positioning Your Wireless Router ......................................................................................5
Installing Your Wireless-N Modem Router .........................................................................6
Updating Your Router Firmware ............ ... .........................................................................7
Installing Your Router Using the
Smart Wizard...........................................................................................................................9
Using the Smart Wizard .....................................................................................................9
Accessing Your Router After Installation .........................................................................10
Installing Your Router Manually
(Advanced, Mac, and Linux Users) .....................................................................................11
Understanding ADSL Microfilters ....................................................................................12
ADSL Microfilter ........................................................................................................12
ADSL Microfilter with Built-In Splitter .........................................................................12
Connecting Your Wireless-N Modem Router ...................................................................13
Verifying Your Connection ...............................................................................................16
Setting Up Your Router for Internet Access .....................................................................17
Configuring Your Wireless Network....................................................................................21
Specifying Wireless Settings ........................................................................ ... ... .... ... ... ...21
Setting Your SSID and Wireless Security Manually .................................................. 22
Using Push 'N' Connect (WPS) to Configure Your Wireless Network .......................23
Testing Basic Wireless Connectivity ................................................................................26
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Troubleshooting....................................................................................................................29
Basic Functioning ............................................................................................................29
Power LED Not On ....................................................................................................30
Power LED is Red .....................................................................................................30
LAN or Internet Port LEDs Not On ............................ ... ... ..........................................30
Troubleshooting the Web Configuration Interface ...........................................................31
Troubleshooting the ISP Connection ...............................................................................32
ADSL link ..................................................................................................................32
Obtaining an Internet IP Address ..............................................................................33
Troubleshooting PPPoE or PPPoA ...........................................................................34
Troubleshooting Internet Browsing ...........................................................................34
Troubleshooting a TCP/IP Network Using the Ping Utility ...............................................35
Testing the LAN Path to Your Router ........................................................................35
Testing the Path from Your Computer to a Remote Device ......................................36
Restoring the Default Configuration and Password ............ ... .... ... ... ... .... ... ... ... ... .... ... ... ...36
Using the Reset Button .............................................................................................36
Technical Specifications......................................................................................................39
General Specifications ................. .... .......................................................... ... ... ... .... ... ... ...39
Default Configuration .......................................................................................................40
Related Documents...............................................................................................................43
Registration and Certifications............................................................................................45
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Getting to Know Your Wireless Router
Congratulations on your purchase of a NETGEAR® high-speed wireless router, the DGN2000
Wireless-N ADSL2+ Modem Router.
Before you begin installing your router, check the package contents (see “Unpacking Your New
Router” on page 1). Become familiar with the front and back panels of your router—especially the
LEDs—and the important information on the router label (see “Hardware Features” on page 2).
Then, read the section on “Positioning Your Wireless Router” on page 5 to ensure that you have
selected the best location to install your router.
This chapter describes how to set up the wireless-N modem router on your Local Area Network
(LAN) and connect to the Internet. It describes how to set up your wireless-N modem router for
Internet access and configure basic wireless connectivity.
Unpacking Your New Router
Your router should contain the following items:
• Wireless-N Modem Router
• AC power adapter (varies by region)
• Category 5 (Cat 5) Ethernet cable
• Telephone cable with RJ -11 connector
• Microfilters (quantity and type vary by region)
• Resource CD, including:
– The Smart Wizard Installation Assistant
– This manual
• Warranty and Support Information cards
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the product for repair.
Place your router in a suitable area for installation (near an AC power outlet and accessible to the
Ethernet cables for your wired computers).
Getting to Know Your Wireless Router 1
Hardware Features
Before you install and connect your router, take a moment to become familiar with the front and
back panels of the router—especially the LEDs on the front panel.
Front Panel
The wireless-N modem router front panel shown below contains status LEDs.
Figure 1
You can use the LEDs to verify various conditions. Table 1 describes each LED.
Table 1. LED Descriptions
Label LED Activity Description
Power Solid Green
Solid Red
Off
Factory reset
2 Getting to Know Your Wireless Router
Power is supplied to the router.
POST (Power-On Self-Test) failure or device malfunction
Power is not supplied to the router
Lights momentarily while the rest button is depressed for 6 seconds,
then blinks red three times when the reset button is released, and
then turns green as the gateway resets to the factory defaults.
Table 1. LED Descriptions (continued)
Label LED Activity Description
LAN Port 1 Solid Green
Blinking Green
Solid Amber
Blinking Amber
Off
LAN Port 2,
3, and 4
Wireless Solid Green
DSL Solid Green
Internet Port Solid Green
WPS Solid Green
Identical to LAN Port 1 Identical to LAN Port 1
Blinking Green
Off
Blinking Amber
Off
Blinking Green
Off
Blinking Green
Blinking Amber
Off
The Local port has detected a link with a 100 Mbps device.
Data is being transmitted or received at 100 Mbps.
The Local port has detected a link with a 10 Mbps device.
Data is being transmitted or received at 10 Mbps.
No link is detected on this port.
Indicates that the Wireless port is initialized.
Data is being transmitted or received over the wireless link.
The Wireless Access Point is turned off.
The ADSL port is synchronized with an ISP’s network-access device.
Indicates ADSL training—ADSL is synchronizing with the DSLAM.
The unit is off or there is no IP connection.
There is an Internet session. If the session is dropped due to an idle
timeout, and an ADSL connection is still present, the light will remain
green. If the session is dropped for any other reason, the light will
turn off.
Data is being transmitted over the ADSL port.
No Internet connection detected.
WPS wireless security is being enabled.
The device is in the 2-minute interval to synchronize security.
There is an error in enabling WPS security.
WPS is not being set or enabled.
Getting to Know Your Wireless Router 3
Back Panel
1
2
3
4
The back panel of the wireless-N modem router contains port connections.
Figure 2
Viewed from left to right, the rear panel contains the following elements:
1. RJ-11 ADSL port for connecting the wireless-N modem router to an ADSL line
2. Four Local Ethernet RJ-45 LAN ports for connecting the wireless-N modem router to the local
computers
3. AC power adapter input
4. Factory Default Reset push button
The ports on the router are color-coded to distinguish your Internet port from the other four ports
that connect to the wired computer(s) on your LAN.
Router Label
The label on the bottom of the wireless-N modem router shows the router’s MAC address, serial
number, security PIN, and factory default login information.
4 Getting to Know Your Wireless Router
Figure 3
Positioning Your Wireless Router
The wireless-N modem router lets you access your network from virtually anywhere within the
operating range of your wireless network. However, the operating distance or range of your
wireless connection can vary significantly depending on the physical placement of your router . For
example, the thickness and number of walls the wireless signal must pass through may limit the
range. For best results, place your router:
• Near the center of the area where your computers and other devices will operate, preferably
within line of sight to your wireless devices.
• Accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of walls and ceilings between
the wireless-N modem router and your other devices to a minimum.
• Away from electrical devices which are potential sources of interference, such as ceiling fans,
home security systems, microwaves, or the base for a cordless phone.
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
Failure to follow these guidelines can result in significant performance degradation
or an inability to wirelessly connect to the Internet.
Getting to Know Your Wireless Router 5
Installing Your Wireless-N Modem Router
To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart
Wizard™. The Smart Wizard walks you through the steps required to connect your router,
microfilters, and PC(s); configure your wireless settings; and enable wireless security for your
network. When you have finished, you will be Internet ready!
If you have a Macintosh or Linux system, you need to use the manual installation
method (see “Installing Your Router Manually (Advanced, Mac, and Linux Users)”
on page 11).
You can set up your wireless-N modem router using one of two methods:
• Smart Wizard Setup: The Smart Wizard setup is available on your Resource CD. See
“Installing Your Router Using the Smart Wizard” on page 9 to use the Smart Wizard.
– This is the easiest option. The wizard guides you through the setup process. It automates
many of the steps and verifies that the steps have been successfully completed.
– Smart Wizard requires a PC running Microsoft Windows..
Before running the Smart Wizard on a corporate PC to set up your home
router, check with your company’s network support staff. Corporate
network settings or Virtual Private Network (VPN) client software may
conflict with the default settings of a home router. If you are unsure about
whether there might be a conflict, use a different computer.
• Manual Setup: If you cannot or prefer not to use the Smart Wizard, see “Installing Your
Router Manually (Advanced, Mac, and Linux Users)” on page 11. For example, if you are
connecting to a Mac, are using a Linux operating system, or are technically knowledgeable,
select this option. If you choose to use this option and install your router manually, for best
results, install and set up your router in this order:
1. Install and connect your wireless router to your network (see “Connecting Your Wireless-
N Modem Router” on page 13).
2. Set up your wireless router for Internet access (see “Setting Up Your Router for Internet
Access” on page 17).
3. Configure your wireless network and select wireless security settings to protect your
wireless network (see “Configuring Your Wireless Network” on page 21).
6 Getting to Know Your Wireless Router
Updating Your Router Firmware
NETGEAR is always improving the operability and features of its routers. T o make it easy for you
to receive feature innovations and software updates, NETGEAR has included an automatic
software update utility on the Resource CD. This utility will periodically check the NETGEAR
support site to see if a newer version of software is available for your router. If a new version is
found, you will be prompted to update your router with the new firmware.
To download this software update utility, click the NETGEAR Update Utility link on your
Resource CD and follow the download instructions.
Getting to Know Your Wireless Router 7
8 Getting to Know Your Wireless Router
Installing Your Router Using the
Smart Wizard
To use the Smart Wizard, you must be using a PC with Windows Vista, or Windows 2000, or
Windows XP with Service Pack 2. The Smart Wizard setup procedure should take about
15 minutes to complete. Before using the Smart Wizard to set up your wireless-N modem router,
ensure that:
• You have an ADSL Internet service connection through an Internet Service Provider (ISP).
• You have the configuration information provided by your ISP.
Using the Smart Wizard
The NETGEAR Smart Wizard takes you through the procedure to connect your router, ADSL
microfilters, and PC(s). It then helps you to configure your wireless settings and enable wireless
security for your network. The Smart Wizard guides you through the setup process by automating
many of the steps. At each step in the setup process, the Smart Wizard checks to ensure that the
steps you perform are successfully completed.
To install your router using the Smart Wizard:
1.
Locate the ADSL settings information provided by your Internet Service Provider.
2. Insert the Resource CD into your Windows PC. The CD will automatically start and detect the
language you are using on your PC. Select a different language option, if you prefer.
If the CD does not automatically start, browse the CD and double-click on .
3. When the Welcome screen appears, click Setup to start the Smart Wizard. Follow the
instructions and prompts to complete the installation.
The Smart Wizard guides you through installing your router, connecting your router to the
Internet, configuring your wireless network settings, and selecting the optimum security
protection for your network. If you choose not to select a security option during installation,
9
you can always access the router’s user interface later to select a security option (see
“Accessing Your Router After Installation” on page 10).
To ensure optimum performance of your high-speed wireless router, the
wireless adapter card for each computer in your network should support the
same technology as your router (see the online Reference Manual for more
information).
You are now connected to the Internet!
To set up additional wireless computers in your network for router access and to connect to the
Internet, see “Configuring Your Wireless Network” on page 21.
Accessing Your Router After Installation
The Smart Wizard only appears when you first install the router or when the router is in its factory
default state (for example, if you have reset the router to its factory default settings). If you want to
change the settings after installing and configuring your router, you can click the desktop
shortcut—a preconfigured shortcut placed on your desktop at installation—to open the
router management interface.
router. After logging in, you can:
• Set up other wireless computers on your network, see “Configuring Your Wireless Network”
on page 21.
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Optionally, you can also open a browser window and log in to the
• Change settings and configure wireless security, see “Specifying Wireless Settings” on
page 21.
For advanced features that are not covered in this manual, see the Reference Manual on your
Resource CD. A link to the on-line Reference Manual also is available from the router interface.
1. The shortcut icon is installed on your desktop only when using the Smart Wizard installation method.
10 Installing Your Router Using the Smart Wizard
Installing Your Router Manually
(Advanced, Mac, and Linux Users)
Before installing and connecting your router manually, review the list below and make sure that
you have all of the necessary information.
• Internet ADSL service connection through an Internet Service Provider (ISP).
• The configuration information your ISP gave you. Depending on how your Internet account
was set up, you may need the following information to set up your wireless-N modem router
and access the Internet:
– Host and Domain Name
– Internet Login Name and Password (frequently an email address and password)
– Domain Name Server (DNS) Addresses
– Fixed or Static IP Address
Your ISP should have provided you with all the information needed to connect to the Internet.
If you cannot locate this information, ask your ISP.
• ADSL Microfilters (see “Understanding ADSL Microfilters” on page -12).
• Your computers set to DHCP enabled.
If you have not already done so:
• Check the package contents of your router to ensure that it is complete (see “Unpacking Your
New Router” on page 1”).
• Select an optimum location for your wireless-N modem router after reviewing the guidelines
presented in “Positioning Your Wireless Router” on page 5.”
Installing Your Router Manually (Advanced, Mac, and Linux Users) 11
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