Netgear orporated 05400024 User Manual
Setup Manual for the
DG834GVSP Integrated
ADSL Modem and
Wireless Router with
Voice
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
February 2006
© 2006 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of
Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective
holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
ii
v1.0, February 2006
Regulatory Approvals
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
To assure continued compliance, any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this equipment.
(Example - use only shielded interface cables when connecting to computer or peripheral
devices).
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
The antennas used for this transmitter must be installed to provide a separation distance of at
least 20 cm from all persons and must not be co-located or operating in conjunction with any
other antenna or transmitter.
Channel
The Wireless Channel sets the radio frequency used for communication.
•Access Points use a fixed Channel. You can select the Channel used. This allows you to
choose a Channel which provides the least interference and best performance. In the USA
and Canada, 11 channel are available. If using multiple Access Points, it is better if adjacent
Access Points use different Channels to reduce interference.
• In "Infrastructure" mode, Wireless Stations normally scan all Channels, looking for an
Access Point. If more than one Access Point can be used, the one with the strongest
signal is used. (This can only happen within an ESS.)
• If using "Ad-hoc" mode (no Access Point), all Wireless stations should be set to use the
same Channel. However, most Wireless stations will still scan all Channels to see if there
is an existing "Ad-hoc" group they can join.
Note:This equipment marketed in USA is restricted by firmware to only operate on 2.4G channel 1-11
.
Contents
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless
Router with Voice
Chapter 1
Connecting the Router to the Internet
What’s in the Box? ..........................................................................................................1-1
The Router’s Front Panel .........................................................................................1-2
The Router’s Rear Panel .........................................................................................1-3
What You Need Before You Begin ..................................................................................1-4
Internet Configuration Requirements ....................................................................... 1-4
Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup ......................................1-4
Smart Wizard Setup .......................................................................................................1-5
Manual Setup .................................................................................................................1-6
Understanding ADSL Microfilters .............................................................................1-6
Computers Set to DHCP ..........................................................................................1-7
Manually Setting Up Your ADSL Modem Wireless Router .............................................1-7
How to Manually Set Up and Test Basic Wireless Connectivity ...................................1-13
Implement Appropriate Wireless Security ....................................................................1-14
Chapter 2
Troubleshooting
Basic Functioning ...........................................................................................................2-1
Power LED Not On ...................................................................................................2-2
Test LED Never Turns On or Test LED Stays On .....................................................2-2
LAN or ADSL Internet Port LEDs Not On .................................................................2-3
Troubleshooting the Web Configuration Interface ..........................................................2-3
Troubleshooting the ISP Connection ..............................................................................2-4
ADSL link .................................................................................................................2-4
Obtaining an Internet IP Address .............................................................................2-5
Troubleshooting PPPoE or PPPoA .......................................................................... 2-6
v1.0, February 2006
1
Troubleshooting Internet Browsing ..........................................................................2-7
Troubleshooting a TCP/IP Network Using the Ping Utility ..............................................2-7
Testing the LAN Path to Your Router .......................................................................2-7
Testing the Path from Your Computer to a Remote Device .....................................2-8
Restoring the Default Configuration and Password ............... .........................................2-9
Using the Reset Button ............................................................................................2-9
Appendix A
Technical Specifications
Appendix B
Related Documents
2
v1.0, February 2006
Chapter 1
Connecting the Router to the Internet
This chapter describes how to set up the router on your Local Area Network (LAN) and connect to
the Internet. It describes how to set up your ADSL modem wireless router for Internet access and
configure basic wireless connectivity.
What’s in the Box?
The product package should contain the following items:
• ADSL Modem Wireless Router
• AC power adapter (varies by region)
• Category 5 (Cat 5) Ethernet cable
• Telephone cable with RJ-11 connector
• Microfilters (quantity and type vary by region)
• Resource CD, including:
— The Smart Wizard Installation Assistant
— This manual
• Warranty and Support Information cards
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the product for repair.
Connecting the Router to the Internet 1-1
v1.0, February 2006
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice
The ADSL Modem Wireless Router’s Front Panel
The ADSL modem wireless router front panel shown below contains status LEDs.
12 345 6 7
Figure 1-1
You can use the LEDs to verify various conditions. Table 1-1 describes each LED.
Table 1-1. LED Descriptions
Label Activity Description
On (Green)
1. Power
2. Test
3. ADSL
4. Internet
On (Red)
Off
On (Amber)
Blink (Amber)
Off
On (Green)
Blink (Green)
Off
On (Green)
Flicker (Green)
Red
Off
1-2 Connecting the Router to the Internet
Power is supplied to the router.
Power-on Self-test failure or device malfunction.
Power is not supplied to the router.
System is not ready or failed to start up.
The system is initializing.
The system is ready and running.
ADSL is synchronized.
DSL is attempting to synchronize.
No link is detected on this port or modem is not powered on.
Internet port is connected, has an IP address, DSL is up, no traffic detected.
Traffic is passing through the connected internet port in either direction.
Device attempted to connect, but failed.
Modem powered off or in bridged mode, or ADSL connection not present.
v1.0, February 2006
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice
Table 1-1. LED Descriptions (continued)
5. Wireless
6. Phone1
Phone2
7. FXO/
PSTN
fallback
On (Green)
Blink (Green)
Off
On (Green)
Fast blink
Slow blink
Off
On (Green)
Blink
Off
Wireless port is linked.
Data is being transmitted or received.
No wireless link.
Registered to SIP server.
Talking.
Off hook.
Phone not ready.
PSTN line detected.
Talking.
No PSTN line detected.
The ADSL Modem Wireless Router’s Rear Panel
The rear panel of the ADSL modem wireless router contains port connections.
2
4
6
1
3
5
7
Figure 1-2
Viewed from left to right, the rear panel contains the following elements:
1. RJ-11 ADSL port for connecting the router to a telephone wall jack via the ADSL port of a
phone splitter
2. RJ-11 PSTN port for connecting the router to the telephone wall jack via the phone port of a
phone splitter
Connecting the Router to the Internet 1-3
v1.0, February 2006
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice
3. Two phone ports for connecting to telephones
4. Four Local Ethernet RJ-45 LAN ports for connecting the router to the local computers
5. Factory Default Reset push button
6. AC power adapter outlet
7. Wireless antenna
Each LAN port has two LEDs, one green and one amber. They indicate the port status as follows:
• On (Green) LAN port is linked to a 100Mbps device
• Blink (Green) Data is being transmitted or received at 100 Mbps
• On (Amber) LAN port is linked to a 10Mbps device
• Blink (Amber) Data is being transmitted or received at 10 Mbps
• Off No link is detected on this port
1-4 Connecting the Router to the Internet
v1.0, February 2006
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice
What You Need Before You Begin
You need to prepare the following before you can set up your router:
• Active Internet service provided by an ADSL account.
• The Internet Service Provider (ISP) configuration information for your ADSL account.
• ASDL microfilters as explained below.
• Your computers set to DHCP.
Internet Configuration Requirements
Depending on how your ISP set up your Internet account, you need one or more of these
configuration parameters to connect your router to the Internet:
• Virtual Path Identifier (VPI)/Virtual Channel Indentifier (VCI) parameters
• Multiplexing Method
• Host and Domain Names
• ISP Login Name and Password
• ISP Domain Name Server (DNS) Addresses
• Fixed or Static IP Address
Your ISP should have provided you with all the information needed to connect to the Internet. If
you cannot locate this information, you can ask your ISP to provide it.
Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup
You have two methods available for setting up your ADSL modem wireless router:
• Smart Wizard Setup: Use the Smart Wizard on the CD to assist you with setting up your
ADSL modem wireless router.
— This option is the easiest. The Smart Wizard on the CD guides you through the setup
process, automating many of the steps, and verifying that necessary conditions exist and
that steps you perform have been successfully completed.
— This option requires a PC running Microsoft Windows 98SE or higher.
Connecting the Router to the Internet 1-5
v1.0, February 2006
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice
• Manual Setup: Manually set up your ADSL modem wireless router.
— This option is best if you are replacing an existing ADSL modem wireless router or are
technically knowledgeable.
— Use this option if you are using a computer that does not run Microsoft Windows.
— The manual setup procedures are documented in this manual.
Use the setup option that best suites you.
Smart Wizard Setup
The Smart Wizard setup process should take about 20 minutes to complete.
1. Locate the ADSL settings information your Internet service provider gave you.
2. Insert the NETGEAR CD into a Windows PC.
The CD will automatically start and detect the language you are using on your PC.
Note: If the CD does not automatically start, browse the CD and double-click on
Autorun.
3. Accept the language option or change to a different language.
4. Click Next to proceed.
5. Click Setup to start the Smart Wizard installation assistant. Follow the instructions on the
screen.
1-6 Connecting the Router to the Internet
v1.0, February 2006
Loading...