Netgear XS512EM User manual

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Page 1

User Manual

12- or 24-Port 10-Gigabit/Multi-Gigabit Ethernet Smart Managed Plus Switch with 2 SFP+ Combo Ports

Models

XS512EM

• XS724EM

•

NETGEAR, Inc.

350 E. Plumeria DriveDecember 2018 San Jose, CA 95134, USA202-11841-04

Page 2

Support

Thank you for purchasing this NETGEAR product. You can visit https://www.netgear.com/support/ to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Compliance and Conformity

For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

Do not use this device outdoors. If you connect cables or devices that are outdoors to this device, see http://kb.netgear.com/000057103 for safety and warranty information.

Trademarks

Revision History

CommentsPublish DatePublication Part

Number

December 2018202-11841-04

December 2017202-11841-02

Published the manual in a new format. Changed Hardware Overview of the Switch on page 6 and added Switch Descriptions on page 7. Added Safety Instructions and Warnings on page 12. Changed Install the Switch in Your Network on page 17 and added Ethernet Cables and Speeds on page 17.

Updated the number of supported LAGs for switch model XS724EM.February 2018202-11841-03

Added Access the Switch From a Mac or Windows-Based Computer Using the NETGEAR Switch Discovery Tool on page 22. Removed information about accessing a switch from a Mac using a Firefox plug-in.

First publication.December 2017202-11841-01

Page 3

Chapter 1 Hardware Overview of the Switch

Switch Descriptions..............................................................................7

Related Documentation.......................................................................7

Switch Package Contents.....................................................................7

Front Panel.............................................................................................8

Status LEDs............................................................................................9

Back Panel...........................................................................................10

SFP Slots for Fiber or Copper Connectivity.....................................11

Switch Label........................................................................................12

Safety Instructions and Warnings.....................................................12

Chapter 2 Install and Access the Switch in Your Network

Ethernet Cables and Speeds.............................................................17

Install the Switch in Your Network....................................................17

Methods to Discover and Access the Switch..................................20

Access the Switch and Discover the IP Address of the Switch......20

Access the Switch From a Windows-Based Computer.............20

Access the Switch From a Mac Using Bonjour...........................21

Access the Switch From a Mac or Windows-Based Computer

Using the NETGEAR Switch Discovery Tool...............................22

Set Up a Fixed IP Address for the Switch.........................................23

Set Up a Fixed IP Address for the Switch Through a Network

Connection.....................................................................................24

Set Up a Fixed IP Address for the Switch by Connecting Directly

to the Switch Off-Network.............................................................25

Use the NETGEAR Insight Mobile App to Access the Switch.......27

Use the NETGEAR ProSAFE Plus Utility to Access the Switch.......28

Change the Switch Password............................................................29

Chapter 3 Use VLANS for Traffic Segmentation

VLAN Overview...................................................................................33

Create Basic Port-Based VLANs........................................................33

Assign Ports to Multiple Port-Based VLANs....................................34

Create 802.1Q-Based VLANs in a Basic Configuration.................36

Create 802.1Q-Based VLANs in an Advanced Configuration......37

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Add Tagged or Untagged Ports to an 802.1Q-Based VLAN........38

Specify a Port PVID for an 802.1Q-Based VLAN.............................40

Manage the Voice VLAN....................................................................41

Specify the Voice VLAN Properties..............................................41

Enable the Voice VLAN Mode for Ports......................................42

Manage the OUI Table..................................................................43

Chapter 4 Optimize Performance With Quality of Service

Enable 802.1p/DSCP-Based Quality of Service..............................46

Configure Port-Based Quality of Service.........................................47

Set Up Rate Limiting...........................................................................48

Set Up Broadcast Filtering.................................................................49

Chapter 5 Manage Network Settings

Specify IP Address Settings for the Switch......................................52

Use the Local Browser Interface to Specify the Switch IP

Address...........................................................................................52

Use the ProSAFE Plus Utility to Specify the Switch IP Address.53

Manage Switch Discovery Protocols................................................53

Manage Universal Plug and Play..................................................54

Manage Bonjour.............................................................................55

Manage NETGEAR Switch Discovery Protocol...........................55

Manage Multicast Traffic With IGMP Snooping..............................56

Customize IGMP Snooping...........................................................57

Specify a VLAN for IGMP Snooping.............................................58

Set Up Link Aggregation...................................................................59

Set Up a Static Link Aggregation Group.....................................59

Set Up a Link Aggregation Control Protocol Group.................61

Set Up the LACP System Priority for the Switch.........................62

Set Up LACP Port Priority and Time-Out Values........................63

Chapter 6 Manage and Monitor the Switch

Manage Flow Control........................................................................65

Manage the Port Speed and the Port Status...................................65

Enable Loop Prevention....................................................................66

Manage the Power Saving Mode.....................................................67

Manually Download and Update the Firmware..............................68

Restart the Switch...............................................................................69

Save the Switch Configuration..........................................................70

Restore a Saved Switch Configuration.............................................70

Return the Switch to Its Factory Default Settings............................71

Use the Factory Defaults Button to Reset the Switch................71

Use the Local Browser Interface to Reset the Switch.................72

Enable Port Mirroring.........................................................................73

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

View Switch Information or Change the Switch Device Name.....74

View or Clear the Port Statistics........................................................74

Chapter 7 Diagnostics and Troubleshooting

Test Cable Connections.....................................................................77

Resolve a Subnet Conflict to Access the Switch.............................77

Hardware Troubleshooting Chart....................................................78

Appendix A Factory Default Settings and Technical Specifications

Factory Default Settings.....................................................................81

Basic Technical Specifications..........................................................82

Appendix B Install the Switch in a Rack

Page 6

Hardware Overview of the Switch

This user manual is for the following NETGEAR switch models:

XS512EM. 12-Port 10-Gigabit/Multi-Gigabit Ethernet Switch with 2 SFP+ Combo

• Ports

XS724EM. 24-Port 10-Gigabit/Multi-Gigabit Ethernet Switch with 2 SFP+ Combo

• Ports

In this manual, these switch models are referred to as the switch.

The chapter contains the following sections:

• Switch Descriptions

• Related Documentation

• Switch Package Contents

• Front Panel

• Status LEDs

• Back Panel

• SFP Slots for Fiber or Copper Connectivity

• Switch Label

• Safety Instructions and Warnings

Note: For more information about the topics that are covered in this manual, visit the support website at netgear.com/support/.

Note: Firmware updates with new features and bug fixes are made available from time to time at netgear.com/support/download/. You can check for and download new

firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Switch Descriptions

Switch models XS512EM and XS724EM are intended for small and medium-sized business networks and home offices that require 10-Gigabit/Multi-Gigabit Ethernet links. In addition to 10 (model XS512EM) or 22 (model XS724EM) 10-Gigabit/Multi-Gigabit ports that support 10 Gbps, 5 Gbps, 2.5 Gbps, 1 Gbps, and 100 Mbps connections, each of these switch models provides two combo ports that support either 10 Gbps or 1 Gbps Ethernet links or optional fiber or copper transceiver modules.

You can manage the switch over the local browser-based management interface (in this manual referred to as the local browser interface) that you can access from a computer or from a smartphone on which the NETGEAR Insight app is installed.

You can optimize Quality of Service (QoS) and set up prioritization and rate limiting for individual ports. The switch supports port-based or 802.1Q-based VLANs, IGMP snooping for multicast operation, and link aggregation for very high speed connections to link aggregation–enabled devices such as ReadyNAS.

Switch Package Contents

The switch package contains the following items:

Switch model XS512EM or model XS724EM

•

Power cord (localized to the country of sale)

•

Rack-mount brackets for rack installation

•

Rack-mount screws for rack installation

•

Four rubber footpads for tabletop installation

•

Installation guide

•

Switch

User Manual7Hardware Overview of the

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Front Panel

Figure 1. Front panel model XS512EM

Figure 2. Front panel model XS724EM

The following table lists the front panel components from left to right. For detailed information about the status LEDs, see Status LEDs on page 9.

Table 1. Front panel components

DescriptionLetter

Power LED.A

Fan LED.B

Factory Defaults button (see Use the Factory Defaults Button to Reset the Switch on page 71).C

Ethernet port LED descriptions (printed on the front panel).D

Model XS512EM. Ten RJ-45 10-Gig/Multi-Gig Ethernet ports numbered 1 through 10 that support 10G, 5G, 2.5G, 1G, and 100M and that provide two Ethernet port LEDs each.

Model XS724EM. Twenty-two RJ-45 10-Gig/Multi-Gig Ethernet ports numbered 1 through 22 that support 10G, 5G, 2.5G, 1G, and 100M and that provide two Ethernet port LEDs each.

Switch

User Manual8Hardware Overview of the

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Table 1. Front panel components (Continued)

DescriptionLetter

Model XS512EM. Two combo ports. You can use either ports 11T and 12T as 10-Gig/Multi-Gig Ethernet ports for 10G, 5G, 2.5G, 1G, and 100M connectivity or ports 11F and 12F as SFP+ slots for optional

fiber or copper transceiver modules. Ports 11T and 12T provide two Ethernet port LEDs each. Ports 11F and 12F provide two SFP+ slot LEDS each. For information about the supported transceiver modules, see SFP Slots for Fiber or Copper Connectivity on page 11.

Model XS724EM. Two combo ports. You can use either ports 23T and 24T as 10-Gig/Multi-Gig Ethernet ports for 10G, 5G, 2.5G, 1G, and 100M connectivity or ports 23F and 24F as SFP+ slots for optional

fiber or copper transceiver modules. Ports 23T and 24T provide two Ethernet port LEDs each. Slots 23F and 24F provide two SFP+ slot LEDS each. For information about the supported transceiver modules, see SFP Slots for Fiber or Copper Connectivity on page 11.

SFP+ slot LED descriptions (printed on the front panel).G

Status LEDs

Status LEDs are located on the front panel of the switch. Each port and slot provides a left LED and a right LED that, in combination, indicate speed and activity.

Table 2. LED descriptions

LED

Power LED

Fan LED

Left LED

N/A (single LED only)

DescriptionRight

LED

Off. No power is supplied to the switch.

Solid green. Power is supplied to the switch and the switch is ready for

operation.

Off. The fan is operating normally.

Solid yellow. A fan failure occurred.

Switch

User Manual9Hardware Overview of the

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Table 2. LED descriptions (Continued)

LED

Model XS512EM: LEDs for ports 1 through 10 and combo ports 11T and 12T Model XS724EM: LEDs for ports 1 through 22 and combo ports 23T and 24T

Model XS512EM: LEDs for ports 11F and 12F Model XS724EM: LEDs for ports 23F and 24F

Left LED

LED

GreenGreenEthernet port LEDs

OffGreen

GreenOff

YellowYellow

GreenGreenSFP+ slot LEDs

YellowYellow

DescriptionRight

Both LEDs solid green. A 10G link with a powered-on device is detected.

Both LEDs blinking green. Traffic is detected on the 10G link.

Left LED solid green, right LED off. A 5G link with a powered-on device

is detected.

Left LED blinking green, right LED off. Traffic is detected on the 5G link.

Left LED off, right LED solid green. A 2.5G link with a powered-on device

is detected. Left LED off, right LED blinking green. Traffic is detected on the 2.5G

link.

Both LEDs solid yellow. A 1G or 100M link with a powered-on device is detected.

Both LEDs blinking yellow. Traffic is detected on the 1G or 100M link.

No link with a powered-on device is detected.OffOff

Both LEDs solid green. A 10G link with a powered-on device is detected.

Both LEDs blinking green. Traffic is detected on the 10G link.

Both LEDs solid yellow. A 1G link with a powered-on device is detected.

Both LEDs blinking yellow. Traffic is detected on the 1G link.

No link with a powered-on device is detected.OffOff

Back Panel

Figure 3. Back panel

The back panel of the switch provides a Kensington lock slot for an optional lock and the AC power connector for the power cable.

The previous figure shows the back panel of model XS724EM. The back panel of model XS512EM contains the same components.

User Manual10Hardware Overview of the

Switch

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

SFP Slots for Fiber or Copper Connectivity

To enable fiber connections and additional copper (Ethernet) connections on the switch, SFP+ slots accommodate standard small form-factor pluggable (SFP) gigabit interface converters (GBICs, also referred to as transceiver modules). GBICs are sold separately from the switch.

On model XS512EM, you can insert transceiver modules in slots 11F and 12F, in which case you cannot use ports 11T and 12T.

On model XS512EM, you can insert transceiver modules in slots 23F and 24F, in which case you cannot use ports 23T and 24T.

These models support the NETGEAR SFP transceiver modules and direct-attach cables (DACs) that are listed in the following table.

Table 3. Supported SFP and SFP+ transceiver modules and DACs

DescriptionModelSpeed and Medium

SFP transceiver 1000BASE-SXAGM731F1G Ethernet short-reach fiber

SFP transceiver 1000BASE-LXAGM732F1G Ethernet long-range fiber

SFP transceiver 1000BASE-TAGM7341G Ethernet copper

SFP+ transceiver 10GBASE-SR multimodeAXM76110GBASE short-reach fiber

AXM76210GBASE long-range fiber

AXM76310GBASE long-range fiber

AXM76410GBASE long-range fiber lite

SFP+ transceiver 10GBASE-LR single mode

SFP+ transceiver 10GBASE-LRM multimode

SFP+ transceiver 10GBASE-LR Lite single mode

SFP+ XFP DAC, 3-meter DACAXC75310G Ethernet copper

SFP+ DAC cable, 1-meter DACAXC76110G Ethernet copper

SFP+ DAC cable, 3-meter DACAXC76310G Ethernet copper

For more information about NETGEAR ProSAFE SFP and SFP+ transceiver modules and cables, visit netgear.com/business/products/switches/modules-accessories.

Switch

User Manual11Hardware Overview of the

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Switch Label

The label on the bottom panel of the switch shows the serial number, MAC address, default login information, and other information for the switch.

Figure 4. Switch label model XS512EM

Figure 5. Switch label model XS724EM

Safety Instructions and Warnings

Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage.

User Manual12Hardware Overview of the

Switch

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following precautions:

This product is designed for indoor use only in a temperature-controlled and

• humidity-controlled environment. For more information, see the environmental specifications in the appendix or the data sheet. Any device that is located outdoors and connected to this product must be properly grounded and surge protected. Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.

Observe and follow service markings:

•

- Do not service any product except as explained in your system documentation.

Some devices should never be opened.

If applicable to your device, opening or removing covers that are marked with the triangular symbol with a lightning bolt can expose you to electrical shock. We recommend that only a trained technician services components inside these compartments.

If any of the following conditions occur, unplug the product from the electrical outlet

• and replace the part or contact your trained service provider:

- Depending on your device, the power adapter, power adapter cable, power

cable, extension cable, or plug is damaged.

An object fell into the product.

- The product was exposed to water.

- The product was dropped or damaged.

The product does not operate correctly when you follow the operating instructions.

Keep your system away from radiators and heat sources. Also, do not block cooling

• vents.

Do not spill food or liquids on your system components, and never operate the

• product in a wet environment. If the system gets wet, see the appropriate section in your troubleshooting guide, or contact your trained service provider.

Do not push any objects into the openings of your system. Doing so can cause fire

• or electric shock by shorting out interior components.

Use the product only with approved equipment.

•

If applicable to your device, allow the product to cool before removing covers or

• touching internal components.

User Manual13Hardware Overview of the

Switch

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Operate the product only from the type of external power source indicated on the

• electrical ratings label. If you are not sure of the type of power source required, consult your service provider or local power company.

To avoid damaging your system, if your device uses a power supply with a voltage

• selector, be sure that the selector is set to match the power at your location:

115V, 60 Hz in most of North and South America and some Far Eastern countries such as South Korea and Taiwan

- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan

230V, 50 Hz in most of Europe, the Middle East, and the Far East

Be sure that attached devices are electrically rated to operate with the power available

• in your location.

Depending on your device, use only a supplied power adapter or approved power

• cable:

If your device uses a power adapter:

If you were not provided with a power adapter, contact your local NETGEAR reseller.

The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.

If your device uses a power cable:

If you were not provided with a power cable for your system or for any AC-powered option intended for your system, purchase a power cable approved for your country.

The power cable must be rated for the product and for the voltage and current marked on the product electrical ratings label. The voltage and current rating of the cable must be greater than the ratings marked on the product.

To help prevent electric shock, plug the system and peripheral power cables into

• properly grounded electrical outlets.

If applicable to your device, the peripheral power cables are equipped with

• three-prong plugs to help ensure proper grounding. Do not use adapter plugs or

remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs.

Observe extension cable and power strip ratings. Make sure that the total ampere

• rating of all products plugged into the extension cable or power strip does not

exceed 80 percent of the ampere ratings limit for the extension cable or power strip.

User Manual14Hardware Overview of the

Switch

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

To help protect your system from sudden, transient increases and decreases in

• electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

Position system cables, power adapter cables, or power cables carefully. Route

• cables so that they cannot be stepped on or tripped over. Be sure that nothing rests on any cables.

Do not modify power adapters, power adapter cables, power cables or plugs. Consult

• a licensed electrician or your power company for site modifications.

Always follow your local and national wiring rules.

•

Switch

User Manual15Hardware Overview of the

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Install and Access the Switch in Your Network

This chapter describes how you can install and access the switch in your network.

The chapter contains the following sections:

• Ethernet Cables and Speeds

• Install the Switch in Your Network

• Methods to Discover and Access the Switch

• Access the Switch and Discover the IP Address of the Switch

• Set Up a Fixed IP Address for the Switch

• Use the NETGEAR Insight Mobile App to Access the Switch

• Use the NETGEAR ProSAFE Plus Utility to Access the Switch

• Change the Switch Password

• Register Your Product

Page 17

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Ethernet Cables and Speeds

Before you set up the switch in your network, review the information in the following table, which describes the cables that you can use for the switch connections and the speeds that these cables can support, up to 100 meters (328 feet).

Table 4. Ethernet cables and speeds

Ethernet Cable TypeSpeed

Category 5 (Cat 5) or higher rated100 Mbps

Category 5e (Cat 5e) or higher rated1 Gbps, 2.5 Gbps, or 5 Gbps

Category 6 (Cat 6) or higher rated10 Gbps, up to 55 meters (180 feet)

Category 6A (Cat 6A) or higher rated10 Gbps, more than 55 meters (180 feet)

Install the Switch in Your Network

Figure 6. Sample connections

Your Network

User Manual17Install and Access the Switch in

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Table 5. Figure components

DescriptionLetterDescriptionLetter

model is shown in the previous figure)

D1 and D2

Cable colors: Red is a 10G connection, blue is a 2.5G connection, and black is a 1G connection.

figure shows two NETGEAR GS110EMX switches)

1G computerFXS512EM or XS724EM switch (the latter

2.5G gaming computerGNetwork router that support 10GB

2.5G WiFi access pointH1Internet connection that support 10GC

1G WiFi access pointH2Edge switches that support 10G (the

Computer with a 10G Thunderbolt portI10G NAS deviceE

Ports 1 through 10 on model XS512EM and ports 1 through 22 on model XS724EM (which is shown in the previous figure) support 10G, 5G, 2.5G, 1G, and 100M.

On model XS512EM, ports 11T and 11F form one combo port and ports 12T and 12F form another combo port. On model XS724EM, ports 23T and 23F form one combo port and ports 24T and 24F form another combo port. For these combo ports, you can use either the copper port (that is, the T port) or the fiber port (that is, the F port), but not both at the same time. The combo ports support 10G and 1G. For Ethernet connections, use the cables that we recommend in the previous table. For SFP slot connections, see SFP Slots for Fiber or Copper Connectivity on page 11.

This section describes how you can set up in the switch in either a business network or a small office or home office network.

User Manual18Install and Access the Switch in

Your Network

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

To set up the switch in your network and power on the switch:

Depending on nature and size of your network, do the following:

Business network. Connect one RJ-45 port (or a transceiver module in an SFP

•

slot) on the switch (A in the previous figure) to a network router (B) that is directly connected to the Internet (C). This network setup is shown in the previous figure.

Small office or home office network. Connect one RJ-45 port on the switch to

•

either the LAN port on your router that is connected to your Internet modem or directly to your Internet modem.

Note: The switch can provide 10G speeds only if your Internet connection supports 10G. Depending on your setup, if your router, Internet modem, or both do support 10G speeds, connect one RJ-45 port on the switch to your router or your Internet modem.

2. Connect devices to the RJ-45 network ports (or transceiver modules in SFP slots) on the switch (A).

The following sample connections are shown in the previous figure:

(As described in the previous step) 10G link to a network router (B) that is directly

•

connected to the Internet (C)

10G links to edge switches (D1 and D2)

•

10G link to a 10G network-attached storage (NAS) device (E)

•

1G link to a computer (F)

•

2.5G link to a high-speed gaming computer (G)

•

3. Connect devices to the edge switches (D1 and D2). The following sample connections are shown in the previous figure:

2.5G link to a WiFi access point (H1)

•

1G link to a WiFi access point (H2)

•

10G link to a computer with a Thunderbolt port

•

4. Turn on the switch by connecting the power cable to the switch and plugging the power cable into an electrical outlet.

The green Power LED at the front of the switch lights and the port LEDs for connected devices light.

User Manual19Install and Access the Switch in

Your Network

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Methods to Discover and Access the Switch

You can use any of the following methods to discover the switch in your network and access the switch to configure and manage it:

Computer and web browser. Use a computer and a web browser to discover the

• switch in your network and access the local browser interface of the switch (see Access the Switch and Discover the IP Address of the Switch on page 20 or Set Up a Fixed IP Address for the Switch on page 23).

Insight mobile app. Install the NETGEAR Insight mobile app on a smartphone or

• tablet to discover the switch in your network and access the local browser interface of the switch (see Use the NETGEAR Insight Mobile App to Access the Switch on page 27).

ProSAFE Plus Utility. Install the NETGEAR ProSAFE®Plus Utility on a Windows-based

• computer and use the utility to discover the switch in your network and perform basic configurations (see Use the NETGEAR ProSAFE Plus Utility to Access the Switch on page 28).

Access the Switch and Discover the IP Address of the Switch

By default, the switch receives an IP address from a DHCP server (or a router that functions as a DHCP server) in your network.

For information about setting up a fixed (static) IP address on the switch, see Set Up a Fixed IP Address for the Switch on page 23.

Access the Switch From a Windows-Based Computer

To access the switch from a Windows-based computer and discover the switch IP address:

1. Open Windows Explorer or File Explorer.

Click the Network link.

If prompted, enable the Network Discovery feature.

Under Network Infrastructure, locate the XS512EM switch or the XS724EM switch.

Double-click XS512EM (xx:xx:xx:xx:xx:xx) or XS724EM (xx:xx:xx:xx:xx:xx), in which xx:xx:xx:xx:xx:xx is the MAC address of the switch.

The login page of the local browser interface opens.

User Manual20Install and Access the Switch in

Your Network

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

6. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays. The page shows the IP address that is assigned to the switch.

Tip: You can copy and paste the IP address into a new shortcut or bookmark it for quick access on your computer or mobile device. However, if you restart the switch, a dynamic IP address (assigned by a DHCP server) might change and the bookmark might no longer link to the login page for the switch. In that situation, you must repeat this procedure so that you can discover the new IP address of the switch in the network and update your bookmark accordingly. You can also set up a fixed (static) IP address for the switch (see Set Up a Fixed IP Address for the Switch on page 23) to make sure that the new bookmark always links to the login page for the switch, even after you restart the switch.

Access the Switch From a Mac Using Bonjour

If your Mac supports Bonjour, you can use the following procedure. If your Mac does not support Bonjour, see Access the Switch From a Mac or Windows-Based Computer Using the NETGEAR Switch Discovery Tool on page 22.

To access the switch from a Mac using Bonjour and discover the switch IP address:

Open the Safari browser.

Select Safari > Preferences. The General page displays.

Click the Advanced tab. The Advanced page displays.

Select the Include Bonjour in the Bookmarks Menu check box.

5. Close the Advanced page.

Depending on your Mac OS version, select one of the following, in which xx:xx:xx:xx:xx:xx is the MAC address of the switch:

Bookmarks > Bonjour > XS512EM (xx:xx:xx:xx:xx:xx) or XS724EM

•

(xx:xx:xx:xx:xx:xx)

Bookmarks > Bonjour > Webpages XS512EM (xx:xx:xx:xx:xx:xx) or

•

Webpages XS724EM (xx:xx:xx:xx:xx:xx)

The login page of the local browser interface opens.

Your Network

User Manual21Install and Access the Switch in

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12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

7. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays. The page shows the IP address that is assigned to the switch.

Access the Switch From a Mac or Windows-Based Computer Using the NETGEAR Switch Discovery Tool

The NETGEAR Switch Discovery Tool lets you discover the switch in your network and access the local browser interface of the switch from a Mac or a 64-bit Windows-based computer. If your Mac does not support Bonjour, use the following procedure.

To install the NETGEAR Switch Discovery Tool, discover the switch in your network, access the switch, and discover the switch IP address:

1. Download the Switch Discovery Tool by visiting netgear.com/support/product/xs724em.aspx#download.

Depending on the computer that you are using, download either the Mac version or the version for a 64-bit Windows-based computer.

Temporarily disable the firewall, Internet security, antivirus programs, or all of these on the computer that you use to configure the switch.

Unzip the Switch Discovery Tool files, double-click the .exe or .dmg file (for example,

NETGEAR+Switch+Discovery+Tool+Setup+1.2.101.exe or NetgearSDT-V1.2.101.dmg), and install the program on your computer.

Depending on your computer setup, the installation process might add the NETGEAR Switch Discovery Tool icon to the Dock of your Mac or the desktop of your

Windows-based computer.

4. Reenable the security services on your computer.

5. Power on the switch. The DHCP server assigns the switch an IP address.

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6. Connect your computer to the same network as the switch. You can use a WiFi or wired connection. The computer and the switch must be on

the same Layer 2 network.

7. Open the Switch Discovery Tool. If the NETGEAR Switch Discovery Tool icon is in the Dock of your Mac or on the

desktop of your Windows-based computer, click or double-click the NETGEAR Switch Discovery Tool icon to open the program.

The initial page displays a menu and a button.

From the Choose a connection menu, select the network connection that allows the Switch Discovery Tool to access the switch.

Click the Start Searching button. The Switch Discovery Tool displays a list of Smart Managed Plus Switches that it

discovers on the selected network.

For each switch, the tool displays the IP address.

10.

To access the local browser interface of the switch, click the ADMIN PAGE button. The login page of the local browser interface opens.

11. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays. The page shows the IP address that is assigned to the switch.

Set Up a Fixed IP Address for the Switch

By default, the switch receives an IP address from a DHCP server (or a router that functions as a DHCP server) in your network. However, the DHCP server might not always

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issue the same IP address to the switch. For easy access to the switch local browser interface, you can set up a fixed (static) IP address on the switch. This allows you to manage the switch anytime from a mobile device because the switch IP address remains the same.

To change the IP address of the switch, you can connect to the switch by one of the following methods:

Through a network connection. If the switch and your computer are connected to

• the same network (which is the most likely situation), you can change the IP address of the switch through a network connection (see Set Up a Fixed IP Address for the Switch Through a Network Connection on page 24).

Through a direct connection. In the unlikely situation that the switch is not connected

• to a network, or for some reason you cannot connect to the switch over a network connection, you can change the IP address of the switch by using an Ethernet cable and making a direct connection to the switch (see Set Up a Fixed IP Address for the Switch by Connecting Directly to the Switch Off-Network on page 25).

Set Up a Fixed IP Address for the Switch Through a Network Connection

If the switch and your computer are connected to the same network (which is the most the likely situation), you can change the IP address of the switch through a network connection.

To disable the DHCP client of the switch and change the IP address of the switch to a fixed IP address by using a network connection:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

From the DHCP Mode menu, select Disable. The IP address fields become available.

Enter the fixed (static) IP address that you want to assign to the switch and the associated subnet mask and gateway IP address.

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You can also either leave the address in the IP Address field as it is (with the IP address that was issued by the DHCP server) or change the last three digits of the IP address to an unused IP address.

Write down the complete fixed IP address. You can bookmark it later.

Click the Apply button. Your settings are saved. Your switch web session is disconnected when you change

the IP address.

If the login page does not display, in the address field of your web browser, enter the new IP address of the switch.

The login page displays.

10.

For easy access to the local browser interface, bookmark the page on your computer.

Set Up a Fixed IP Address for the Switch by Connecting Directly to the Switch Off-Network

In the unlikely situation that the switch is not connected to a network, or for some reason you cannot connect to the switch over a network connection, you can change the IP address of the switch by using an Ethernet cable and making a direct connection to the switch.

To disable the DHCP client of the switch and change the IP address of the switch to a fixed IP address by using a direct connection:

Connect an Ethernet cable from your computer to an Ethernet port on the switch.

Change the IP address of your computer to be in the same subnet as the default IP address of the switch.

The default IP address of the switch is 192.168.0.239. This means that you must change the IP address of the computer to be on the same subnet as the default IP address of the switch (192.168.0.x).

The method to change the IP address on your computer depends on the operating system of your computer.

Open a web browser from a computer that is connected to the switch directly through an Ethernet cable.

Enter 192.168.0.239 as the IP address of the switch. The login page displays.

5. Enter the switch password.

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The default password is password. The password is case-sensitive.

The Switch Information page displays.

From the DHCP Mode menu, select Disable. The IP address fields become available.

Enter the fixed (static) IP address that you want to assign to the switch and the associated subnet mask and gateway IP address.

Write down the complete fixed IP address. You can bookmark it later.

Click the Apply button. Your settings are saved. Your switch web session is disconnected when you change

the IP address.

10.

Disconnect the switch from your computer and install the switch in your network. For more information, see Install the Switch in Your Network on page 17.

11. Restore your computer to its original IP address.

12.

Verify that you can connect to the switch with its new IP address: a. Connect your computer to the same network as the switch.

You can use a WiFi or wired network connection.

b. Launch a web browser.

In the address field of your web browser, enter the new IP address of the switch. The login page displays.

d. Enter the switch password.

The default password is password. The password is case-sensitive. The Switch Information page displays.

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Use the NETGEAR Insight Mobile App to Access the Switch

The NETGEAR Insight mobile app lets you discover the switch in your network and access the local browser interface of the switch from your smartphone.

To access the switch from the Insight app:

On your iOS or Android mobile device, go to the app store, search for NETGEAR Insight, and download and install the app.

If the switch is directly connected to a WiFi router or access point, connect your mobile device to the WiFi network of the router or access point.

Select LOG IN to log in to your existing NETGEAR account or tap the CREATE NETGEAR ACCOUNT button to create a new account.

After you log in to your account, name your network and specify a device admin password that applies to all devices that you add to this network, and tap the NEXT button.

You can now add a device. Choose one of the following options:

Add a device by scanning your network.

•

Add a device by entering its serial number.

•

Add a device by scanning its barcode.

•

Note: Pages might display and suggest that you connect the switch to power and to an uplink. If you already did this, on these pages, tap the NEXT button.

If the switch is not yet connected to the same WiFi network as your mobile device, connect it now to the same WiFi network, wait two minutes, and then tap the NEXT button.

The switch is discovered and registered on the network.

In the Insight app, select the switch and tap the Visit Web Interface link. The login page of the local browser interface opens.

8. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

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Use the NETGEAR ProSAFE Plus Utility to Access the Switch

The NETGEAR ProSAFE Plus Utility runs on Windows-based computers and lets you customize and manage the switch for your network. For easiest access, we recommend that you cable the switch to a network with a router or DHCP server that assigns IP addresses, power on the switch, and then use a computer that is connected to the same network as the switch.

Note: The ProSAFE Plus Utility requires WinPcap and Adobe Air. If WinPcap and Adobe Air are not detected during the ProSAFE Plus Utility installation, you are prompted to

allow them to be installed.

To install the ProSAFE Plus Utility and access and configure the switch:

1. Download the ProSAFE Plus Utility by visiting netgear.com/support/product/PCU. You must use ProSAFE Plus Utility version 2.5.3 or a later version.

Temporarily disable the firewall, Internet security, antivirus programs, or all of these on the computer that you use to configure the switch.

Note: Instead of disabling security services, you can also configure your computer’s security software to allow broadcast UDP packets to go through UDP remote and source (local and destination) ports 63321 through 63324. To allow this traffic, you can create a rule in your computer’s security software.

Unzip the ProSAFE Plus Utility files, double-click the .exe file (for example, ProSAFE Plus Utility 2.5.3.exe), and install the program on your computer.

The installation process places a ProSAFE Plus Utility icon on your desktop.

If you temporarily disabled any security services, reenable those services.

Note: We recommend that you restart your computer after installing the ProSAFE Plus Utility.

5. Power on the switch. The DHCP server assigns the switch an IP address.

6. Connect your computer to the same network as the switch. You can use a WiFi or wired connection. The computer and the switch must be on

the same Layer 2 network.

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7. Open the ProSAFE Plus Utility. To open the program, double-click the ProSAFE Plus Utility icon on your desktop.

The discovery process initiates and completes automatically and the configuration home page displays a list of Smart Managed Plus switches that the utility discovers on the local network.

8. Select the switch. If you do not see the switch, click the REFRESH button.

Click the APPLY button. The login window displays.

10. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Status page display.

11.

Use the utility to configure the switch settings. For a description of ProSAFE Plus Utility features, see the ProSAFE Plus Utility User

Manual. You can access the user manual through links on the Help tab of the utility, or you can download it by visiting netgear.com/support/download/.

Change the Switch Password

The default password to access the switch is password. We recommend that you change this password to a more secure password. The ideal password contains no dictionary

words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 20 characters.

To change the password:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

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The Switch Information page displays.

Select Maintenance > Change Password. The Change Password page displays.

In the Old Password field, type the current password for the switch.

Type the new password in the New Password field and in the Re-type New Password field.

Click the Apply button. Your settings are saved. Keep the new password in a secure location so that you can

access the switch in the future.

Register Your Product

We recommend that you use the NETGEAR Insight mobile app to register your product (see Use the NETGEAR Insight Mobile App to Access the Switch on page 27).

Registering your product allows you to receive email alerts and streamlines the technical support process. However, you can also register your product through the local browser interface.

To register your product through the local browser interface:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection.

Note: You must access the switch while connected to the network (on-network) to register the switch.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select Help > Registration. The Product Registration page displays.

Click the Register button.

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7. Follow the onscreen process to register your product.

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Use VLANS for Traffic Segmentation

This chapter describes how you can use VLANs to segment traffic on the switch.

The chapter contains the following sections:

• VLAN Overview

• Create Basic Port-Based VLANs

• Assign Ports to Multiple Port-Based VLANs

• Create 802.1Q-Based VLANs in a Basic Configuration

• Create 802.1Q-Based VLANs in an Advanced Configuration

• Add Tagged or Untagged Ports to an 802.1Q-Based VLAN

• Specify a Port PVID for an 802.1Q-Based VLAN

• Manage the Voice VLAN

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VLAN Overview

Virtual LANs (VLANs) are made up of networked devices that are grouped logically into separate networks. You can group ports on a switch to create a virtual network made up of the devices connected to the ports.

Ports can be grouped in VLANs using port-based or 802.1Q criteria:

Port-based VLANs. Assign ports to virtual networks. Ports with the same VLAN ID

• are placed in the same VLAN. This feature provides an easy way to partition a network into private subnetworks.

802.1Q VLANs. Create virtual networks using the IEEE 802.1Q standard. 802.1Q

• uses a VLAN tagging system to determine which VLAN an Ethernet frame belongs to. You can configure ports to be a part of a VLAN. When a port receives data tagged for a VLAN, the data is discarded unless the port is a member of that VLAN. This technique is useful for communicating with devices outside your local network as well as receiving data from other ports that are not in the VLAN. However, for you to be able to use an 802.1Q VLAN, you must know the VLAN ID.

Create Basic Port-Based VLANs

A port-based VLAN configuration lets you assign ports on the switch to a VLAN. The number of VLANs is limited to the number of ports on the switch. In a basic port-based VLAN configuration, ports with the same VLAN ID are placed into the same VLAN.

You can also assign ports to multiple VLANs (see Assign Ports to Multiple Port-Based VLANs on page 34).

By default, all ports are members of VLAN 1.

To create basic port-based VLANs:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

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Select VLAN. The Basic Port-Based VLAN Status page displays.

If this is the first time that you are accessing this page or if you are changing the VLAN assignment method, select the Enable radio button and continue with Step

7. Otherwise, see Step 9.

A pop-up window opens, informing you that the current VLAN settings will be lost.

Click the OK button. The pop-up window closes.

Click the Apply button. Your settings are saved.

The Basic Port-Based VLAN Group table displays.

Under each port to be added to a VLAN, enter the ID of the VLAN. You can enter a VLAN ID from 1 to the maximum number of ports that your switch

supports. If all the VLANs share an uplink to the Internet or servers, enter all in the

VLAN ID field for the port that you want to use for the uplink.

Note: If ports are members of the same LAG, you must assign them to the same

VLAN.

10.

Click the Apply button. Your settings are saved.

Assign Ports to Multiple Port-Based VLANs

A port-based VLAN configuration lets you assign ports on the switch to a VLAN. The number of VLANs is limited to the number of ports on the switch. In an advanced port-based VLAN configuration, you can assign a single port to multiple VLANs.

By default, all ports are members of VLAN 1.

To assign ports to multiple port-based VLANs:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

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In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select VLAN. The Basic Port-Based VLAN Status page displays.

If this is the first time that you are accessing this page or if you are changing the VLAN assignment method, select the Enable radio button and continue with Step

7. Otherwise, see Step 9.

A pop-up window opens, informing you that the current VLAN settings will be lost.

Click the OK button. The pop-up window closes.

Click the Apply button. Your settings are saved.

The VLAN Configuration and VLAN Membership sections display.

In the VLAN Identifier menu, select the VLAN.

10.

Select the ports that you want to add to the VLAN by doing the following: a.

(Optional) In the Group Operation menu, select either Select All or Remove All. All ports are either added to the VLAN or removed from the VLAN.

b. Select or remove individual ports by selecting the check boxes that are associated

with the port numbers.

Note: If ports are members of the same LAG, you must assign them to the same VLAN.

Click the Apply button. Your settings are saved. In the VLAN Membership table, the ports display as members of the VLAN.

11.

To select ports for another VLAN, repeat Step 9 and Step 10.

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Create 802.1Q-Based VLANs in a Basic Configuration

A 802.1Q-based VLAN configuration lets you assign ports on the switch to a VLAN with an ID number in the range of 1–4093. By default, all ports are members of VLAN 1.

In an advanced 802.1Q-based VLAN configuration, you can set up VLANs to which you can add tagged or untagged ports and you can use port VLAN ID (PVID). For more information, Create 802.1Q-Based VLANs in an Advanced Configuration on page 37.

To create 802.1Q-based VLANs in a basic configuration:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select VLAN > 802.1Q. The Basic 802.1Q VLAN Status page displays.

If this is the first time that you are accessing the Basic 802.1Q VLAN Status page or if you are changing the VLAN assignment method, select the Enable radio button and continue with Step 7.

Otherwise, see Step 9.

A pop-up window opens, informing you that the current VLAN settings will be lost.

Click the OK button. The pop-up window closes.

Click the Apply button. Your settings are saved.

The Basic 802.1Q VLAN Identifier table displays.

Under each port to be added to a VLAN, enter the ID of the VLAN.

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You can enter a VLAN ID from 1 to 4093. If all the VLANs share an uplink to the Internet or servers, enter all in the VLAN ID field for the port that you want to use for the uplink.

Note: If ports are members of the same LAG, you must assign them to the same VLAN.

10.

Click the Apply button. Your settings are saved.

Create 802.1Q-Based VLANs in an Advanced Configuration

In an advanced 802.1Q-based VLAN configuration, you can assign ports on the switch to a VLAN with an ID number in the range of 1–4093 and you can add tagged or untagged ports to a VLAN. In addition, you can use port VLAN IDs (PVIDs). By default, all ports are untagged members of VLAN 1.

To create 802.1Q-based VLANs in an advanced configuration:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select VLAN > 802.1Q > Advanced > VLAN Configuration. The Advanced 802.1Q VLAN Status page displays.

If this is the first time that you are accessing the Advanced 802.1Q VLAN Status page or if you are changing the VLAN assignment method, select the Enable radio button and continue with Step 7.

Otherwise, see Step 9.

A pop-up window opens, informing you that the current VLAN settings will be lost.

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Click the OK button. The pop-up window closes.

Click the Apply button. Your settings are saved.

The VLAN Identifier Setting table displays.

In the VLAN ID field, enter a VLAN ID. You can enter a VLAN ID from 1 to 4093.

10.

Click the Add button. The new VLAN is added to the VLAN Identifier Setting table.

After you create a new VLAN ID, use the VLAN membership option to add ports to the VLAN. (Select VLAN > 802.1Q > Advanced > VLAN Membership. See also Add Tagged or Untagged Ports to an 802.1Q-Based VLAN on page 38.)

Note: To delete a VLAN, select the check box for the VLAN and click the Delete button.

Add Tagged or Untagged Ports to an

802.1Q-Based VLAN

After you define a VLAN ID using the advanced 802.1Q VLAN option (see Create

802.1Q-Based VLANs in an Advanced Configuration on page 37), you must add ports

to the VLAN.

While you add ports to a VLAN, you can specify whether the ports must be tagged or untagged. Port tagging allows a port to be associated with a particular VLAN and allows the VLAN ID tag to be added to data packets that are sent through the port. The tag identifies the VLAN that must receive the data.

By default, all ports are untagged.

To add tagged or untagged ports to an 802.1Q-based VLAN:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch.

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The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select VLAN > 802.1Q > Advanced > VLAN Configuration. The Advanced 802.1Q VLAN Status page displays. The menu on the left displays

more options.

Select VLAN Membership. You can select VLAN Membership only if you already enabled the advanced 802.1Q

VLAN option (see Create 802.1Q-Based VLANs in an Advanced Configuration on page 37).

The VLAN Membership page displays.

In the VLAN ID menu, select the VLAN.

Select the ports that you want to add to the VLAN by doing the following: a.

(Optional) In the Group Operation menu, select Untag All, Tag all, or Remove all. All ports are either added to the VLAN (tagged or untagged) or removed from the VLAN.

b. Select individual ports and assign them as tagged (T) or untagged (U) ports or

remove individual ports by selecting the check boxes that are associated with the port numbers. By default, all ports are untagged.

Click the Apply button. Your settings are saved. In the VLAN Membership table, the ports display as members of the VLAN.

To select ports for another VLAN, repeat Step 7 and Step 8.

10.

To verify your selections, select VLAN > 802.1Q > Advanced > VLAN Configuration. The Advanced 802.1Q VLAN Status page displays. In the VLAN Identifier Setting

table, the ports display next to the VLAN or VLANs to which they were added.

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Specify a Port PVID for an 802.1Q-Based VLAN

A default port VLAN ID (PVID) is a VLAN ID tag that the switch assigns to data packets it receives that are not already addressed (tagged) for a particular VLAN. For example, if you connected a computer on port 6 and you want it to be a part of VLAN 2, configure port 6 to automatically add a PVID of 2 to all data received from the computer. This step ensures that the data from the computer on port 6 can be seen only by other members of VLAN 2. You can assign only one PVID to a port.

To assign a PVID to one or more ports:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select VLAN > 802.1Q > Advanced > VLAN Configuration. The Advanced 802.1Q VLAN Status page displays. The menu on the left displays

more options.

Select Port PVID. You can select Port PVID only if you already enabled the advanced 802.1Q VLAN

option (see Create 802.1Q-Based VLANs in an Advanced Configuration on page

37).

The PVID Configuration page displays.

7. Select one or more ports.

8. Enter the PVID. You can enter a PVID only for a VLAN that already exists.

Click the Apply button. Your settings are saved.

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Manage the Voice VLAN

The switch supports a voice VLAN to facilitate voice over IP (VoIP) traffic.

You can configure the voice VLAN only if you enable the 802.1Q VLAN mode (see Create

802.1Q-Based VLANs in a Basic Configuration on page 36 or Create 802.1Q-Based

VLANs in an Advanced Configuration on page 37).

For more information, see the following sections:

Specify the Voice VLAN Properties on page 41

•

Enable the Voice VLAN Mode for Ports on page 42

•

Manage the OUI Table on page 43

•

Specify the Voice VLAN Properties

By default, the voice VLAN is disabled. You can configure the voice VLAN properties and enable the voice VLAN only if you enable the 802.1Q VLAN mode (see Create

802.1Q-Based VLANs in a Basic Configuration on page 36 or Create 802.1Q-Based

VLANs in an Advanced Configuration on page 37).

The voice VLAN can be effective only if you enable the voice VLAN mode for individual interfaces (see Enable the Voice VLAN Mode for Ports on page 42). The voice VLAN properties apply to all traffic on the voice VLAN.

To specify the voice VLAN properties:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select VLAN > Voice VLAN > Properties. The Voice VLAN Properties page displays.

In the Voice VLAN ID menu, select the voice VLAN ID.

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You can select either the default VLAN ID (1) or a VLAN ID that you manually added (see Create 802.1Q-Based VLANs in a Basic Configuration on page 36 or Create

802.1Q-Based VLANs in an Advanced Configuration on page 37).

In the Class of Service menu, select the class value for the voice VLAN. You can select a value from 0 (the lowest priority) to 7 (the highest priority). The

default CoS value is 6.

Click the Apply button. Your settings are saved.

Enable the Voice VLAN Mode for Ports

You can enable the voice VLAN mode for individual ports so that these ports become members of the voice VLAN. By default, the voice VLAN mode is disabled for all ports.

To enable the voice VLAN mode for one or more ports:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select VLAN > Voice VLAN > Port Settings. The OUI Port Settings page displays.

6. Select one or more ports.

In the Voice VLAN Mode menu, select Enable. By default, the voice VLAN mode is disabled for all ports.

Click the Apply button. Your settings are saved.

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Manage the OUI Table

The switch includes default Organizationally Unique Identifiers (OUIs), which are associated with VoIP phones of specific manufacturers. All traffic received on voice VLAN ports from VoIP phones with a listed OUI is forwarded on the voice VLAN.

You can add and remove OUIs. The maximum number of OUI entries in the table is 15. The first 3 bytes of the MAC address contain a manufacturer identifier, while the last 3 bytes contain a unique station ID. You must add an OUI prefix in the format AA:BB:CC.

To manage the OUI table:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select VLAN > Voice VLAN > OUI Table. The OUI Table page displays.

Take one of the following actions:

To add an OUI prefix to the table, do the following:

•

In the Telephony (OUIs) field, enter an OUI in the format AA:BB:CC.

In the Description field, enter a description with a maximum of 32 characters.

Click the Add button. The OUI is added to the table.

To delete one or more OUI prefixes from the table, do the following:

•

a. Select one or more OUIs.

Click the Delete button. The OUIs are removed from the table.

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To change an existing OUI prefix in the table, do the following:

•

a. Select the OUI.

Change the OUI in the Telephony (OUIs) field, change the description in the Description field, or change both.

Click the Apply button. Your settings are saved.

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Optimize Performance With Quality of Service

This chapter covers the following topics:

• Enable 802.1p/DSCP-Based Quality of Service

• Configure Port-Based Quality of Service

• Set Up Rate Limiting

• Set Up Broadcast Filtering

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Enable 802.1p/DSCP-Based Quality of Service

802.1p/DSCP-based priority uses a field in the data packet header that identifies the

class of data in the packet (for example, voice or video). When 802.1p/DSCP-based priority is used, the switch reads information in the packet header to determine the priority to assign to the packet. The switch reads both 802.1p tag information and DSCP/ToS tag information. If an ingress packet contains both an 802.1p tag and a DSCP/ToS tag, the switch gives precedence to the 802.1p tag.

All ports on the switch check the packet header and transmit the packet with a priority determined by the packet content.

To enable 802.1p/DSCP-based QoS:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select QoS. The Quality of Service page displays.

Select the 802.1p/DSCP-based radio button. A pop-up window opens, informing you that the current QoS settings will be lost.

Click the OK button. The pop-up window closes.

Click the Apply button. Your settings are saved.

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Configure Port-Based Quality of Service

You can assign a priority to all data passing through a particular port. Data with a higher priority is transmitted faster. If packets arrive at several ports at the same time, the ports configured as higher priority transmit their packets first. You must determine which ports will carry delay-sensitive data.

To configure port-based QoS:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select QoS. The Quality of Service page displays.

If this is the first time that you are setting up port-based QoS, select the Port-based radio button and continue with the next step.

Otherwise, see Step 9.

A pop-up window opens, informing you that the current QoS settings will be lost.

Click the OK button. The pop-up window closes.

Click the Apply button. Your settings are saved and the Port Priority table displays.

To set the port priority for one or more ports, do the following: a. Select one or more ports.

In the Priority menu, select the priority.

Click the Apply button. Your settings are saved. The same priority is applied to all ports that you selected.

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10.

To set a different port priority for one or more other ports, repeat Step 9.

Set Up Rate Limiting

You can limit the rate at which the switch accepts incoming data and the rate that it retransmits outgoing data.

Rate limiting can be set for a port in addition to other QoS settings. If the port rate limit is set, the switch restricts the acceptance or retransmission of data to the values configured.

To set up rate limiting:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select QoS > Rate Limit. The Rate Control Setting page displays.

Set the ingress (incoming) and egress (outgoing) traffic rates by doing the following: a. Select one or more ports.

In the Ingress Rate menu, select the maximum rate. You can set a rate from 1 Mbit/s to 5000 Mbit/s. By default, no limit is set.

In the Egress Rate menu, select the maximum rate. You can set a rate from 1 Mbit/s to 5000 Mbit/s. By default, no limit is set.

Click the Apply button. Your settings are saved.

To set different rates for one or more other ports, repeat Step 6.

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Set Up Broadcast Filtering

You can configure the switch to block broadcast storms (massive transmission of broadcast packets forwarded to every port on the same VLAN). If they are not blocked, broadcast storm packets can delay or halt the transmission of other data. Some switches allow you to select a storm control rate for each port. Others assign a predetermined storm control rate for all ports on the switch.

If broadcast traffic on any port exceeds the threshold that you set, the switch temporarily blocks (discards) the broadcast traffic.

To set up broadcast filtering:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select QoS > Broadcast Filtering. The Broadcast Filtering page displays.

If this is the first time that you are setting up broadcast filtering, select the Enable radio button and continue with the next step.

Otherwise, see Step 8.

Click the Apply button. Your settings are saved and the Storm Control Rate table displays.

Set the storm control rate by doing the following: a. Select one or more ports.

In the Storm Control Rate menu, select the maximum rate. You can set a rate from 1 Mbit/s to 2000 Mbit/s. By default, no limit is set.

Click the Apply button. Your settings are saved.

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To set a different rate for one or more other ports, repeat Step 8.

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Manage Network Settings

This chapter contains the following sections:

• Specify IP Address Settings for the Switch

• Manage Switch Discovery Protocols

• Manage Multicast Traffic With IGMP Snooping

• Set Up Link Aggregation

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Specify IP Address Settings for the Switch

By default, the switch IP address works as follows:

If you cable the switch to a network with a DHCP server before you power on the

• switch, the DHCP server assigns an IP address to the switch when the switch is powered on.

If you power on the switch when it is not connected to a network with a DHCP server,

• the switch uses its default IP address, which is 192.168.0.239. You can disable the DHCP mode in the switch and enter static IP address and subnet mask values for the switch as well as the address of the gateway device used by the switch.

Use the Local Browser Interface to Specify the Switch IP Address

To specify IP address settings for the switch using the local browser interface:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

In the DHCP Mode menu, select Disable. The IP Address, Subnet Mask, and Gateway Address fields are enabled.

6. Enter the IP address, subnet mask, and gateway address.

Click the Apply button. Your settings are saved.

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Use the ProSAFE Plus Utility to Specify the Switch IP Address

The ProSAFE Plus Utility runs on Windows-based computers. You can install the utility to select additional options to manage and customize the switch for your network. To download the utility, visit netgear.com/support/product/PCU. You must use ProSAFE Plus Utility version 2.5.3 or a later version.

To specify IP address settings for the switch:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

Double-click the ProSAFE Plus Utility icon. The Switch Selection page displays a list of Smart Managed Plus Switches that the

utility discovers on the local network.

3. Select the switch. If you do not see the switch, click the REFRESH button.

Click the IP SETTING button. The IP Setting page displays.

Note: To navigate to this page, select Network, select the switch, and click the IP SETTING button.

In the DHCP Mode menu, select Disable. The IP Address, Subnet Mask, and Gateway Address fields are enabled.

Enter the IP address, subnet mask, and if available, the gateway address.

7. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Click the APPLY button. Your settings are saved.

Manage Switch Discovery Protocols

It is important to know the IP address of the switch so that you can access the local browser interface of the switch. The switch supports Universal Plug and Play (UPnP),

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Bonjour, and NETGEAR Switch Discovery Protocol (NSDP), which are protocols that can discover the switch. A device that functions in the same network as the switch and that supports one of these protocols can discover the switch and obtain the IP address.

As a security measure, you can disable one or more discovery protocols. However, we recommend that you leave at least one discovery protocol enabled so that a device can discover the switch if the switch IP address changes.

Manage Universal Plug and Play

A Windows-based device that supports Universal Plug and Play (UPnP) can discover the switch in the network so that you can find the switch IP address and log in to the local browser interface of the switch. UPnP is enabled by default. You can disable UPnP for security reasons.

To manage UPnP:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Management > Discovery and Management. The Discovery and Management page displays.

In the UPnP section, select one of the following radio buttons:

Disable. UPnP is disabled.

•

Enable. UPnP is enabled. This is the default setting.

•

Click the Apply button. Your settings are saved.

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Manage Bonjour

A Mac OS device that supports Bonjour can discover the switch in the network so that you can find the switch IP address and log in to the local browser interface of the switch. Bonjour is enabled by default. You can disable Bonjour for security reasons.

Note: On a Mac OS device that does not support Bonjour, use the Mozilla Firefox browser with the Ciaociao plug-in to discover the switch in the network.

To manage Bonjour:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Management > Discovery and Management. The Discovery and Management page displays.

In the Bonjour section, select one of the following radio buttons:

Disable. Bonjour is disabled.

•

Enable. Bonjour is enabled. This is the default setting.

•

Click the Apply button. Your settings are saved.

Manage NETGEAR Switch Discovery Protocol

A NETGEAR device or application that supports NETGEAR Switch Discovery Protocol (NSDP) can discover the switch in the network so that you can find the switch IP address and log in to the local browser interface of the switch. NSDP is enabled by default. You can disable NSDP for security reasons.

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To manage NSDP:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Management > Discovery and Management. The Discovery and Management page displays.

In the NSDP section, select one of the following radio buttons:

Disable. NSDP is disabled.

•

Enable. NSDP is enabled. This is the default setting.

•

Click the Apply button. Your settings are saved.

Manage Multicast Traffic With IGMP Snooping

Internet Group Management Protocol (IGMP) snooping allows a switch to forward multicast traffic intelligently on the switch. Multicast IP traffic is traffic that is destined to a host group. Host groups are identified by class D IP addresses, which range from

224.0.0.0 to 239.255.255.255. Based on the IGMP query and report messages, the

switch forwards traffic only to the ports that request the multicast traffic. This feature prevents the switch from broadcasting the traffic to all ports and possibly affecting network performance.

The switch maintains a map that shows which links need which IP multicast streams. The switch forwards multicast traffic only to the links that requested them and cuts multicast traffic from links that do not contain a multicast listener. Essentially, IGMP snooping helps optimize multicast performance at Layer 2 and is especially useful for bandwidth-intensive IP multicast applications such as IPTV.

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Customize IGMP Snooping

By default, IGMP snooping is enabled. You can customize the settings for your network.

To customize IGMP snooping:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Multicast. The IGMP Snooping Configuration page displays.

Select the IGMP Snooping Status Enable radio button. By default, the Enable radio button is selected.

Make sure that a VLAN ID between 1 and 4094 is stated in the VLAN ID Enabled for IGMP Snooping field.

You can specify a VLAN for IGMP snooping only if you enabled port-based or

802.1Q-based VLANs (see Use VLANS for Traffic Segmentation on page 32).

IGMP snooping functions only on the VLAN that is specified in the VLAN ID Enabled for IGMP Snooping field.

(Optional) Select the Validate IGMPv3 IP header Enable radio button. Some network devices might not conform to the IGMPv3 standard. When the Validate

IGMPv3 IP header option is enabled, IGMP messages are required to include TTL = 1, ToS Byte = 0xC0 (Internetwork Control), and the router alert IP option (9404) must be set. Otherwise, the packets are ignored.

(Optional) Select the Block Unknown MultiCast Address Enable radio button. When this feature is enabled, multicast packets are forwarded only to the ports that

are in the multicast group learned from IGMP snooping. All unknown multicast packets are dropped.

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10.

(Optional) Select a port to be the dedicated IGMP snooping static router port if no IGMP query exists in the network for the switch to discover the router port dynamically.

Select one of the following IGMP Snooping Static Router Port radio buttons:

Auto. If the switch receives a query message, the switch configures the router

•

port or ports dynamically. This is the default setting.

Any. IGMP Join and Leave packets are sent to every port of the switch.

•

Static. Select one port as the dedicated IGMP snooping static router port by

•

selecting the check box that is associated with the port number. All IGMP Join and Leave reports are forwarded to the selected port.

11.

Click the Apply button. Your settings are saved.

Specify a VLAN for IGMP Snooping

You can specify a VLAN for IGMP snooping only if you enabled port-based or

802.1Q-based VLANs (see Use VLANS for Traffic Segmentation on page 32).

To specify a VLAN for IGMP snooping:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Multicast. The IGMP Snooping Configuration page displays.

Make sure that the IGMP Snooping Status Enable radio button is selected. By default, the Enable radio button is selected.

In the VLAN ID Enabled for IGMP Snooping field, enter the ID of the VLAN.

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By default, if you enable IGMP snooping, snooping occurs on VLAN 1. However, you can enable snooping on any VLAN:

For port-based VLANs, you can enter a VLAN ID from 1 to the maximum number

•

of ports that the switch supports.

For 802.1Q-based VLANs, you can enter a VLAN ID from 1 to 4094.

•

Click the Apply button. Your settings are saved.

Set Up Link Aggregation

Link aggregation groups (LAGs) allow you to combine multiple Ethernet links into a single logical link. Network devices treat the aggregation as if it were a single link, which increases fault tolerance and load sharing. Configure LAG membership before you enable the LAG.

The switch supports both static link aggregation (port trunking) and Link Aggregation Control Protocol (LACP) groups through IEEE 802.3ad Link Aggregation.

Switch model XS512EM can support eight LAGs, and switch model XS724EM can support twelve LAGs, with up to eight members in each LAG. LAGs can be a combination of static link aggregation and LACP groups.

Set up link aggregation in the following order:

1. Set up the LAG on the switch.

2. Connect the ports that you made members of the LAG on the switch to the ports that are members of a LAG on another device in your network.

For more information, see the following sections:

Set Up a Static Link Aggregation Group on page 59

•

Set Up a Link Aggregation Control Protocol Group on page 61

•

Set Up the LACP System Priority for the Switch on page 62

•

Set Up LACP Port Priority and Time-Out Values on page 63

•

Set Up a Static Link Aggregation Group

You must set up LAG membership before you can enable LAGs.

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To specify LAG membership for a static LAG and enable a static LAG:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > LAG > LAG Membership. The LAG Membership page displays.

In the LAG ID menu, select the LAG ID. You can select a LAG ID from 1 to 8 for model XS512EM, or from 1 to 12 for model

XS724EM.

Enter a name in the LAG Name field. You can enter a name of up to 15 alphanumeric characters.

Select the ports for the LAG by selecting the check boxes that are associated with the port numbers.

A LAG consists of at least two ports.

Click the Apply button. Your settings are saved.

10.

To enable the LAG for which you just set up the port membership, do the following: a.

Select System > LAG > LAG Configuration. The LAG Configuration page displays.

Select the LAG ID of the LAG for which you just set up the port membership.

In the Admin Mode menu, select Enable.

In the LAG Type menu, select Static. The Port Member field for the selected LAG ID shows the ports that you selected in Step 8. The LAG Status field for the selected LAG ID shows whether the LAG is established (Up) or not established (Down).

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Click the Apply button. Your settings are saved.

Set Up a Link Aggregation Control Protocol Group

To specify an LACP group:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > LAG > LAG Membership. The LAG Membership page displays.

In the LAG ID menu, select the LAG ID. You can select a LAG ID from 1 to 8 for model XS512EM, or from 1 to 12 for model

XS724EM.

Enter a name in the LAG Name field. You can enter a name of up to 15 alphanumeric characters.

Select the ports for the LAG by selecting the check boxes that are associated with the port numbers.

A LAG consists of at least two ports.

Click the Apply button. Your settings are saved.

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10.

To enable the LAG as an LACP LAG, do the following: a.

Select System > LAG > LAG Configuration. The LAG Configuration page displays.

Select the LAG ID of the LAG for which you just set up the port membership.

In the Admin Mode menu, select Enable.

In the LAG Type menu, select LACP. The Port Member field for the selected LAG ID shows the ports that you selected in Step 8. The LAG Status field for the selected LAG ID shows whether the LAG is established (Up) or not established (Down).

Click the Apply button. Your settings are saved.

Set Up the LACP System Priority for the Switch

The LACP system priority specifies the link aggregation priority of the switch relative to the devices at the other ends of the links on which link aggregation is enabled. The default is 32768. A higher value indicates a lower priority. The value of the priority applies to all LACP LAGs that you set up on the switch.

To change the LACP system priority:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > LAG > LACP Configuration. The LACP Configuration page displays.

In the LACP System Priority field, enter a number from 1 to 65535. The default is 32768.

Click the Apply button.

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Your settings are saved.

Set Up LACP Port Priority and Time-Out Values

You can set the LACP port priority value and LACP time-out value for a port. By default, the LACP port priority value for a port is 128 and the time-out value is Long.

To specify LACP port priority value and LACP time-out value for a port:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > LAG > LACP Port Configuration. The LACP Port Configuration page displays.

6. Select one or more ports.

In the LACP Priority field, enter a new value. You can enter a value from 1 to 65535. A higher value indicates a lower priority. The

default value is 128.

In the Timeout menu, select the time-out value. The default value is Long. The other option is Short.

Click the Apply button. Your settings are saved.

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Manage and Monitor the Switch

This chapter covers the following topics:

• Manage Flow Control

• Manage the Port Speed and the Port Status

• Enable Loop Prevention

• Manage the Power Saving Mode

• Manually Download and Update the Firmware

• Restart the Switch

• Save the Switch Configuration

• Restore a Saved Switch Configuration

• Return the Switch to Its Factory Default Settings

• Enable Port Mirroring

• View Switch Information or Change the Switch Device Name

• View or Clear the Port Statistics

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Manage Flow Control

Flow control works by pausing a port if the port becomes oversubscribed and dropping all traffic for small bursts of time during the congestion condition. You can enable or disable IEEE 802.3x flow control. By default, flow control is disabled.

To manage flow control:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Management > Port Status. The Port Status page displays.

6. Select one or more ports.

In the Flow Control menu, select Enable or Disable.

Click the Apply button. Your settings are saved.

Manage the Port Speed and the Port Status

By default, the port speed on all ports is set automatically after the switch determines the speed using autonegotiation with the link partner. You can select a specific port speed setting for each port, or disable a port by shutting it down manually.

You can also add a description to a port.

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To manage the port speed and the port status and add a port description:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Management > Port Status. The Port Status page displays.

6. Select one or more ports.

In the Speed menu, select one of the following options:

Auto. The port speed is set automatically after the switch determines the speed

•

using autonegotiation with the link partner. This is the default setting.

Disable. The port is shut down.

•

100M Full. The port is forced to function at 100 Mbps with full duplex.

•

If you selected a single port in Step 6, to add a port description, enter a text in the Port Description field in the table heading.

If you selected more than one port in Step 6, you cannot add a port description.

To configure more ports, repeat this procedure from Step 6 on.

10.

Click the Apply button. Your settings are saved.

Enable Loop Prevention

If loop prevention is enabled and the switch detects a loop, the switch blocks one of the ports that are part of the loop and both LEDs of that port blink at a constant speed. If two ports are part of a loop, the port with the highest port number is blocked. For example, if port 1 and port 2 are part of a loop, port 2 is blocked while port 1 continues

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to process traffic. The loop status (that is, port blocking and LED blinking) is cleared if the switch does not detect the loop for a period of about four seconds.

To enable loop prevention:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Management > Loop Prevention. The Loop Prevention page displays.

Select the Enable radio button. By default, the Enable radio button is selected.

Click the Apply button. Your settings are saved.

Manage the Power Saving Mode

You can manage the IEEE 802.3az Energy Efficient Ethernet (EEE) function, which combines the EEE 802.3 MAC sublayer with the Ethernet physical layers to support operation in Low Power Idle (LPI) mode. When LPI mode is enabled, systems on both sides of the link can disable portions of their functionality and save power during periods of low link utilization.

To manage the power saving mode:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

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4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Management > Power Saving Mode. The Power Saving Mode page displays.

Select the one of the following radio buttons:

Enable. The power saving mode is enabled.

•

Disable. The power saving mode is disabled. This is the default setting.

•

Click the Apply button. Your settings are saved.

Manually Download and Update the Firmware

You can manually check for the latest firmware version for your switch by visiting netgear.com/support/download/.

To manually download and update the firmware:

1. Visit netgear.com/support/download/.

Enter your product model number in the Enter a Product Name/Model Number field, search by clicking the magnifying glass, and locate the firmware for your switch.

Download the firmware to your computer.

Read the new firmware release notes to find out if you must reconfigure the switch after upgrading.

5. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

6. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

8. Enter the switch password. The default password is password. The password is case-sensitive.

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The Switch Information page displays.

Select System > Maintenance > Firmware Update. The Firmware Update page displays.

10.

Click the Browse button and locate and select the new firmware image file.

11.

Click the Apply button.

Warning: To avoid the risk of corrupting the firmware, do not interrupt the update.

For example, do not turn off the switch or disconnect it.

When the update is complete, your switch restarts. The update process typically takes about three minutes.

Restart the Switch

You can restart the switch remotely.

To restart the switch:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Maintenance > Device Restart. The Device Restart page displays.

6. Select the check box.

Click the Apply button. The switch restarts.

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Save the Switch Configuration

You can save the switch configuration as a file. We recommend that you save the configuration. Then you can quickly restore the switch configuration if you change the settings and then decide to return the switch to its previous settings.

To save the switch configuration:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Maintenance > Save Configuration. The Save Configuration page displays.

Click the Save button. A pop-up window opens. Depending on the settings of your browser, you can select

a location to save the switch configuration file (a .cfg file).

Follow the directions of your browser to save the switch configuration.

Restore a Saved Switch Configuration

You can restore switch configuration that you saved.

To restore the switch configuration that you saved:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

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4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Maintenance > Restore Configuration. The Restore Configuration page displays.

Click the Browse button and locate and select the saved configuration file (a .cfg file).

Click the Apply button. The saved configuration is restored to the switch.

Return the Switch to Its Factory Default Settings

Under some circumstances (for example, if you lost track of the changes that you made to the switch settings or you move the switch to a different network), you might want to erase the configuration and reset the switch to factory default settings.

To reset the switch to factory default settings, you can either use the Factory Defaults button on the front panel of the switch or use the reset function in the local browser

interface. However, if you changed and lost the password and cannot access the switch, you must use the Factory Defaults button.

After you reset the switch to factory default settings, the password is password and the switch’s DHCP client is enabled. For more information, see Factory Default Settings on page 81.

Use the Factory Defaults Button to Reset the Switch

You can use the Factory Defaults button to reset the switch to its factory default settings.

Caution: This process erases all settings that you configured on the switch.

To reset the switch to factory default settings using the Factory Defaults button:

On the front panel of the switch, locate the recessed Factory Defaults button.

Using a straightened paper clip, press and hold the Factory Defaults button for four seconds.

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Release the Factory Defaults button. The configuration is reset to factory default settings. When the reset is complete,

the switch restarts. This process takes about one minute.

Warning: Do not interrupt the network connection or power to the switch during

the reset process. Do not disconnect any Ethernet cables or power off the switch until the reset and restart process is complete.

Use the Local Browser Interface to Reset the Switch

You can return the switch to its factory default settings using the local browser interface.

Caution: This process erases all settings that you configured on the switch.

To reset the switch to factory default settings using the local browser interface:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Maintenance > Factory Default. The Factory Default page displays.

6. Select the check box.

Click the Apply button. The switch returns to its factory default settings. The switch restarts to load the

restored configuration.

Warning: Do not interrupt the network connection or power to the switch during

the reset process. Do not disconnect any Ethernet cables or power off the switch until the reset and restart process is complete.

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Enable Port Mirroring

Port mirroring lets you mirror the incoming (ingress) and outgoing (egress) traffic of one or more ports (the source ports) to a single predefined destination port.

To enable port mirroring:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Monitoring > Mirroring. The Port Mirroring Configuration page displays.

In the Destination Port menu, select the destination port. You can select a single destination port only. You cannot select a destination port

that is a member of a LAG.

7. In the Source Port section, select one or more source ports by selecting the check boxes that are associated with the port numbers.

You can select more than one source port. You cannot select a source port that is a member of a LAG.

In the Mirroring menu, select Enable. By default, mirroring is disabled.

Click the Apply button. Your settings are saved.

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View Switch Information or Change the Switch Device Name

You can view the switch product name (model), serial number, MAC address, firmware version, DHCP mode, and other network information.

You can also change the switch device name. This device name shows in, for example, Windows Explorer and Bonjour.

To view information about the switch or change the switch device name:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

To navigate to this page, select System > Management > Switch Information.

To change the switch device name, do the following: a.

In the Switch Name field, enter a name of up to 20 characters.

Click the Apply button. Your settings are saved.

View or Clear the Port Statistics

For each switch port, you can view the bytes received, bytes sent, and cyclic redundancy check (CRC) error packets.

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To view or clear the port statistics:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Monitoring > Port Statistics. The Port Statistics page displays.

For each port, the page lists the bytes received, bytes sent, and cyclic redundancy check (CRC) error packets, which are packets with errors or corrupt packets.

To clear the port statistics, click the Clear Counters button. All statistics counters change to 0.

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Diagnostics and Troubleshooting

This chapter contains the following sections:

• Test Cable Connections

• Resolve a Subnet Conflict to Access the Switch

• Hardware Troubleshooting Chart

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Test Cable Connections

You can use the cable diagnostic feature to easily find out the health status of network cables. If any problems exist, this feature helps quickly locate the point where the cabling fails, allowing connectivity issues to be fixed much faster, potentially saving technicians hours of troubleshooting.

If an error is detected, the distance at which the fault is detected is stated in meters. (This is the distance from the port.)

To test cable connections:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection, or connect directly to a switch that

is off-network using an Ethernet cable.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

Select System > Monitoring > Cable Tester. The Cable Tester page displays.

6. Select one or more check boxes.

Click the Test Selected Port button. The switch tests the cable connection for the selected ports and displays the results.

This process might take up to a few minutes.

Resolve a Subnet Conflict to Access the Switch

If you power on the switch before you connect it to a network that includes a DHCP server, the switch uses its own default IP address of 192.168.0.239. This subnet might

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be different from the subnet used in your network. You might see the following message if you try to use the ProSAFE Plus Utility to access the switch:

The switch and manager IP address are not in the same subnet.

To resolve this subnet conflict:

1. Disconnect the Ethernet cable between the switch and your network.

2. Shut down power to the switch.

3. Reconnect the Ethernet cable between the switch and your network.

4. Reapply power to the switch. The switch powers on. The network DHCP server discovers the switch and assigns

it an IP address that is in the correct subnet for the network.

Hardware Troubleshooting Chart

The following table lists symptoms, possible causes, and possible solutions for hardware problems that might occur.

Table 6. Troubleshooting chart

Possible SolutionPossible CauseSymptom

Check the power cable connections at the switch and the power source. Make sure that all cables are used correctly and comply with the Ethernet specifications.

Check the crimp on the connectors and make sure that the plug is properly inserted and locked into the port at both the switch and the connecting device. Make sure that all cables are used correctly and comply with the Ethernet specifications. Check for a defective port, cable, or module by testing them in an alternate environment where all products are functioning.

Break the loop by making sure that only one path exists from any networked device to any other networked device.

the port is connected to a powered-on device.

A file transfer is slow or performance is degraded.

Power is not supplied to the switch.The Power LED is off.

The port connection is not working.Both ports LEDs are off when

One possible cause is that a broadcast storm occurred and that a network loop (redundant path) was created.

Troubleshooting

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Table 6. Troubleshooting chart (Continued)

Possible SolutionPossible CauseSymptom

A segment or device is not recognized as part of the network.

One or more port LEDs are blinking continuously and the network is disabled.

One or more devices are not properly connected, or cabling does not meet Ethernet guidelines.

A network loop (redundant path) was created.

Verify that the cabling is correct. Make sure that all connectors are securely positioned in the required ports. It is possible that equipment was accidentally disconnected.

Break the loop by making sure that only one path exists from any networked device to any other networked device.

Troubleshooting

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Factory Default Settings and Technical Specifications

This appendix includes the following sections:

• Factory Default Settings

• Basic Technical Specifications

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Factory Default Settings

You can return the switch to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Factory Defaults button on the front panel

of the switch for four seconds. The switch resets and returns to the factory settings that are shown in the following table.

Table 7. Factory default settings

SettingFeature

passwordSwitch password

192.168.0.239 (if the switch is not connected to a network with a DHCP server)IP address

255.255.255.0Subnet mask

EnabledDHCP mode

EnabledUPnP

EnabledBonjour

EnabledNSDP

EnabledIGMP snooping

None configuredLAGs

Disabled. If enabled, by default, all ports are members of VLAN 1.VLANs

Disabled. If enabled, by default, the Class of Service (CoS) value is 6.Voice VLAN

Enabled802.1p/DSCP-based QoS

DisabledPort-based QoS

DisabledRate limiting

DisabledBroadcast filtering

EnabledLoop prevention

DisabledPower saving mode

Technical Specifications

AutonegotiationPort speed

DisabledFlow control

DisabledPort mirroring

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Basic Technical Specifications

The following table shows the basic technical specifications of the switch.

For more specifications, see the data sheet that you can download by visiting netgear.com/support/download/.

Table 8. Basic technical specifications

DescriptionFeature

IEEE standards

Network interfaces

IEEE 802.3 Ethernet IEEE 802.3i 10BASE-T IEEE 802.3x Full-Duplex Flow Control IEEE 802.3u 100BASE-TX IEEE 802.3ab 1000BASE-T IEEE 802.3z Gigabit Ethernet 1000BASE-SX/LX IEEE 802.3bz 2.5GBASE-T and 5GBASE-T IEEE 802.3an 10GBASE-T IEEE 802.3ae 10-Gigabit Ethernet Over Fiber (10GBASE-SR, 10GBASE-LR, 10GBASE-LRM, 10GBASE-ER, 10GBASE-LX4) IEEE 802.3az Energy Efficient Ethernet (EEE) IEEE 802.1p Class of Service IEEE 802.1Q VLAN tagging

Model XS512EM: Ten RJ-45 10-Gig/Multi-Gig Ethernet ports numbered 1 through 10 that support 10G, 5G, 2.5G, 1G, and 100M. Two combo ports. You can use either ports 11T and 12T as 10-Gig/Multi-Gig Ethernet ports for 10G, 5G, 2.5G, 1G, and 100M connectivity or ports 11F and 12F as SFP+ slots for optional fiber or copper transceiver modules.

Model XS724EM: Twenty-two RJ-45 10-Gig/Multi-Gig Ethernet ports numbered 1 through 22 that support 10G, 5G, 2.5G, 1G, and 100M. Two combo ports. You can use either ports 23T and 24T as 10-Gig/Multi-Gig Ethernet ports for 10G, 5G, 2.5G, 1G, and 100M connectivity or ports 23F and 24F as SFP+ slots for optional fiber or copper transceiver modules.

supply

Technical Specifications

For 100 Mbps, use a Category 5 (Cat 5) or higher-rated cable.Network cable

For 1 Gbps, 2.5 Gbps, or 5 Gbps, use a Category 5e (Cat 5e) or higher-rated cable.

For 10 Gbps for up to 55 meters (180 feet), use a Category 6 (Cat 6) or higher-rated cable.

For 10 Gbps for more than 55 meters (180 feet), use a Category 6A (Cat 6A) or higher-rated cable.

The power cable is localized to the country of sale.Power cable

Model XS512EM: 100-240 VAC, 50-60 Hz, 2.5A maximumPower input internal power

Model XS724EM: 100-240 VAC, 50-60 Hz, 2.0A maximum

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Table 8. Basic technical specifications (Continued)

DescriptionFeature

Model XS512EM: 76.56WMaximum power

consumption

Model XS724EM: 150.52W

Model XS512EM: 12.9 x 8.0 x 1.7 in. (328 x 204 x 43 mm)Dimensions (W x D x H)

Model XS724EM: 17.3 x 8.0 x 1.7 in. (440 x 204 x 43 mm)

Model XS512EM: 5.54 lb (2.51 kg)Weight

Model XS724EM: 8.21 lb (3.72 kg)

32º to 122ºF (0° to 50°C)Operating temperature

90% maximum relative humidity, noncondensingOperating humidity

–4° to 158°F (–20º to 70ºC)Storage temperature

Electromagnetic certifications

Safety certifications

95% maximum relative humidity, noncondensingStorage humidity

47 CFR FCC Part 15, Subpart B, Class A ICES-003:2016 Issue 6, Class A ANSI C63.4:2014

EN 55032:2012 + AC:2013 / CISPR 32:2012 / AS/NZS CISPR 32:2013, Class A EN 61000-3-2:2014 EN 61000-3-3:2013 EN 55024:2010 + A1:2015

VCCI-CISPR 32:2016, Class A

Korea KC mark

CNS 13438

Russia EAC mark

Class AElectromagnetic compliance

CB mark, commercial IEC 60950-1:2005 (ed.2) + A1:2009 + A2:2013

UL/cUL Listed (UL 60950-1)/CAN/CSA C22.2 No. 60960-1-07

EN 60950-1: 2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013

Technical Specifications

IEC 60950-1:2005 (ed.2) + A1:2009 + A2:2013

AS/NZS 60950.1:2015

CNS14336-1

Russia EAC mark

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Install the Switch in a Rack

To install the switch in a rack, you need the rack-mount brackets and screws that are supplied with the switch.

To install the switch in a rack:

Attach the supplied mounting brackets to the side of the switch. Insert the screws provided in the product package through each bracket and into

the bracket mounting holes in the switch.

2. Tighten the screws with a No. 2 Phillips screwdriver to secure each bracket.

3. Align the mounting holes in the brackets with the holes in the rack, and insert two pan-head screws with nylon washers through each bracket and into the rack.

4. Tighten the screws with a No. 2 Phillips screwdriver to secure mounting brackets to the rack.

Technical Specifications

User Manual84Factory Default Settings and