Netgear XS512EM User manual

User Manual

12- or 24-Port 10-Gigabit/Multi-Gigabit Ethernet Smart Managed Plus Switch with 2 SFP+ Combo Ports

Models

XS512EM

• XS724EM

•

NETGEAR, Inc.

350 E. Plumeria DriveDecember 2018 San Jose, CA 95134, USA202-11841-04

Support

Thank you for purchasing this NETGEAR product. You can visit https://www.netgear.com/support/ to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Compliance and Conformity

For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

Do not use this device outdoors. If you connect cables or devices that are outdoors to this device, see http://kb.netgear.com/000057103 for safety and warranty information.

Trademarks

Revision History

CommentsPublish DatePublication Part

Number

December 2018202-11841-04

December 2017202-11841-02

Published the manual in a new format. Changed Hardware Overview of the Switch on page 6 and added Switch Descriptions on page 7. Added Safety Instructions and Warnings on page 12. Changed Install the Switch in Your Network on page 17 and added Ethernet Cables and Speeds on page 17.

Updated the number of supported LAGs for switch model XS724EM.February 2018202-11841-03

Added Access the Switch From a Mac or Windows-Based Computer Using the NETGEAR Switch Discovery Tool on page 22. Removed information about accessing a switch from a Mac using a Firefox plug-in.

First publication.December 2017202-11841-01

Chapter 1 Hardware Overview of the Switch

Switch Descriptions..............................................................................7

Related Documentation.......................................................................7

Switch Package Contents.....................................................................7

Front Panel.............................................................................................8

Status LEDs............................................................................................9

Back Panel...........................................................................................10

SFP Slots for Fiber or Copper Connectivity.....................................11

Switch Label........................................................................................12

Safety Instructions and Warnings.....................................................12

Chapter 2 Install and Access the Switch in Your Network

Ethernet Cables and Speeds.............................................................17

Install the Switch in Your Network....................................................17

Methods to Discover and Access the Switch..................................20

Access the Switch and Discover the IP Address of the Switch......20

Access the Switch From a Windows-Based Computer.............20

Access the Switch From a Mac Using Bonjour...........................21

Access the Switch From a Mac or Windows-Based Computer

Using the NETGEAR Switch Discovery Tool...............................22

Set Up a Fixed IP Address for the Switch.........................................23

Set Up a Fixed IP Address for the Switch Through a Network

Connection.....................................................................................24

Set Up a Fixed IP Address for the Switch by Connecting Directly

to the Switch Off-Network.............................................................25

Use the NETGEAR Insight Mobile App to Access the Switch.......27

Use the NETGEAR ProSAFE Plus Utility to Access the Switch.......28

Change the Switch Password............................................................29

Chapter 3 Use VLANS for Traffic Segmentation

VLAN Overview...................................................................................33

Create Basic Port-Based VLANs........................................................33

Assign Ports to Multiple Port-Based VLANs....................................34

Create 802.1Q-Based VLANs in a Basic Configuration.................36

Create 802.1Q-Based VLANs in an Advanced Configuration......37

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Add Tagged or Untagged Ports to an 802.1Q-Based VLAN........38

Specify a Port PVID for an 802.1Q-Based VLAN.............................40

Manage the Voice VLAN....................................................................41

Specify the Voice VLAN Properties..............................................41

Enable the Voice VLAN Mode for Ports......................................42

Manage the OUI Table..................................................................43

Chapter 4 Optimize Performance With Quality of Service

Enable 802.1p/DSCP-Based Quality of Service..............................46

Configure Port-Based Quality of Service.........................................47

Set Up Rate Limiting...........................................................................48

Set Up Broadcast Filtering.................................................................49

Chapter 5 Manage Network Settings

Specify IP Address Settings for the Switch......................................52

Use the Local Browser Interface to Specify the Switch IP

Address...........................................................................................52

Use the ProSAFE Plus Utility to Specify the Switch IP Address.53

Manage Switch Discovery Protocols................................................53

Manage Universal Plug and Play..................................................54

Manage Bonjour.............................................................................55

Manage NETGEAR Switch Discovery Protocol...........................55

Manage Multicast Traffic With IGMP Snooping..............................56

Customize IGMP Snooping...........................................................57

Specify a VLAN for IGMP Snooping.............................................58

Set Up Link Aggregation...................................................................59

Set Up a Static Link Aggregation Group.....................................59

Set Up a Link Aggregation Control Protocol Group.................61

Set Up the LACP System Priority for the Switch.........................62

Set Up LACP Port Priority and Time-Out Values........................63

Chapter 6 Manage and Monitor the Switch

Manage Flow Control........................................................................65

Manage the Port Speed and the Port Status...................................65

Enable Loop Prevention....................................................................66

Manage the Power Saving Mode.....................................................67

Manually Download and Update the Firmware..............................68

Restart the Switch...............................................................................69

Save the Switch Configuration..........................................................70

Restore a Saved Switch Configuration.............................................70

Return the Switch to Its Factory Default Settings............................71

Use the Factory Defaults Button to Reset the Switch................71

Use the Local Browser Interface to Reset the Switch.................72

Enable Port Mirroring.........................................................................73

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

View Switch Information or Change the Switch Device Name.....74

View or Clear the Port Statistics........................................................74

Chapter 7 Diagnostics and Troubleshooting

Test Cable Connections.....................................................................77

Resolve a Subnet Conflict to Access the Switch.............................77

Hardware Troubleshooting Chart....................................................78

Appendix A Factory Default Settings and Technical Specifications

Factory Default Settings.....................................................................81

Basic Technical Specifications..........................................................82

Appendix B Install the Switch in a Rack

Hardware Overview of the Switch

This user manual is for the following NETGEAR switch models:

XS512EM. 12-Port 10-Gigabit/Multi-Gigabit Ethernet Switch with 2 SFP+ Combo

• Ports

XS724EM. 24-Port 10-Gigabit/Multi-Gigabit Ethernet Switch with 2 SFP+ Combo

• Ports

In this manual, these switch models are referred to as the switch.

The chapter contains the following sections:

• Switch Descriptions

• Related Documentation

• Switch Package Contents

• Front Panel

• Status LEDs

• Back Panel

• SFP Slots for Fiber or Copper Connectivity

• Switch Label

• Safety Instructions and Warnings

Note: For more information about the topics that are covered in this manual, visit the support website at netgear.com/support/.

Note: Firmware updates with new features and bug fixes are made available from time to time at netgear.com/support/download/. You can check for and download new

firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Switch Descriptions

Switch models XS512EM and XS724EM are intended for small and medium-sized business networks and home offices that require 10-Gigabit/Multi-Gigabit Ethernet links. In addition to 10 (model XS512EM) or 22 (model XS724EM) 10-Gigabit/Multi-Gigabit ports that support 10 Gbps, 5 Gbps, 2.5 Gbps, 1 Gbps, and 100 Mbps connections, each of these switch models provides two combo ports that support either 10 Gbps or 1 Gbps Ethernet links or optional fiber or copper transceiver modules.

You can manage the switch over the local browser-based management interface (in this manual referred to as the local browser interface) that you can access from a computer or from a smartphone on which the NETGEAR Insight app is installed.

You can optimize Quality of Service (QoS) and set up prioritization and rate limiting for individual ports. The switch supports port-based or 802.1Q-based VLANs, IGMP snooping for multicast operation, and link aggregation for very high speed connections to link aggregation–enabled devices such as ReadyNAS.

Switch Package Contents

The switch package contains the following items:

Switch model XS512EM or model XS724EM

•

Power cord (localized to the country of sale)

•

Rack-mount brackets for rack installation

•

Rack-mount screws for rack installation

•

Four rubber footpads for tabletop installation

•

Installation guide

•

Switch

User Manual7Hardware Overview of the

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Front Panel

Figure 1. Front panel model XS512EM

Figure 2. Front panel model XS724EM

The following table lists the front panel components from left to right. For detailed information about the status LEDs, see Status LEDs on page 9.

Table 1. Front panel components

DescriptionLetter

Power LED.A

Fan LED.B

Factory Defaults button (see Use the Factory Defaults Button to Reset the Switch on page 71).C

Ethernet port LED descriptions (printed on the front panel).D

Model XS512EM. Ten RJ-45 10-Gig/Multi-Gig Ethernet ports numbered 1 through 10 that support 10G, 5G, 2.5G, 1G, and 100M and that provide two Ethernet port LEDs each.

Model XS724EM. Twenty-two RJ-45 10-Gig/Multi-Gig Ethernet ports numbered 1 through 22 that support 10G, 5G, 2.5G, 1G, and 100M and that provide two Ethernet port LEDs each.

Switch

User Manual8Hardware Overview of the

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Table 1. Front panel components (Continued)

DescriptionLetter

Model XS512EM. Two combo ports. You can use either ports 11T and 12T as 10-Gig/Multi-Gig Ethernet ports for 10G, 5G, 2.5G, 1G, and 100M connectivity or ports 11F and 12F as SFP+ slots for optional

fiber or copper transceiver modules. Ports 11T and 12T provide two Ethernet port LEDs each. Ports 11F and 12F provide two SFP+ slot LEDS each. For information about the supported transceiver modules, see SFP Slots for Fiber or Copper Connectivity on page 11.

Model XS724EM. Two combo ports. You can use either ports 23T and 24T as 10-Gig/Multi-Gig Ethernet ports for 10G, 5G, 2.5G, 1G, and 100M connectivity or ports 23F and 24F as SFP+ slots for optional

fiber or copper transceiver modules. Ports 23T and 24T provide two Ethernet port LEDs each. Slots 23F and 24F provide two SFP+ slot LEDS each. For information about the supported transceiver modules, see SFP Slots for Fiber or Copper Connectivity on page 11.

SFP+ slot LED descriptions (printed on the front panel).G

Status LEDs

Status LEDs are located on the front panel of the switch. Each port and slot provides a left LED and a right LED that, in combination, indicate speed and activity.

Table 2. LED descriptions

LED

Power LED

Fan LED

Left LED

N/A (single LED only)

DescriptionRight

LED

Off. No power is supplied to the switch.

Solid green. Power is supplied to the switch and the switch is ready for

operation.

Off. The fan is operating normally.

Solid yellow. A fan failure occurred.

Switch

User Manual9Hardware Overview of the

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Table 2. LED descriptions (Continued)

LED

Model XS512EM: LEDs for ports 1 through 10 and combo ports 11T and 12T Model XS724EM: LEDs for ports 1 through 22 and combo ports 23T and 24T

Model XS512EM: LEDs for ports 11F and 12F Model XS724EM: LEDs for ports 23F and 24F

Left LED

LED

GreenGreenEthernet port LEDs

OffGreen

GreenOff

YellowYellow

GreenGreenSFP+ slot LEDs

YellowYellow

DescriptionRight

Both LEDs solid green. A 10G link with a powered-on device is detected.

Both LEDs blinking green. Traffic is detected on the 10G link.

Left LED solid green, right LED off. A 5G link with a powered-on device

is detected.

Left LED blinking green, right LED off. Traffic is detected on the 5G link.

Left LED off, right LED solid green. A 2.5G link with a powered-on device

is detected. Left LED off, right LED blinking green. Traffic is detected on the 2.5G

link.

Both LEDs solid yellow. A 1G or 100M link with a powered-on device is detected.

Both LEDs blinking yellow. Traffic is detected on the 1G or 100M link.

No link with a powered-on device is detected.OffOff

Both LEDs solid green. A 10G link with a powered-on device is detected.

Both LEDs blinking green. Traffic is detected on the 10G link.

Both LEDs solid yellow. A 1G link with a powered-on device is detected.

Both LEDs blinking yellow. Traffic is detected on the 1G link.

No link with a powered-on device is detected.OffOff

Back Panel

Figure 3. Back panel

The back panel of the switch provides a Kensington lock slot for an optional lock and the AC power connector for the power cable.

The previous figure shows the back panel of model XS724EM. The back panel of model XS512EM contains the same components.

User Manual10Hardware Overview of the

Switch

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

SFP Slots for Fiber or Copper Connectivity

To enable fiber connections and additional copper (Ethernet) connections on the switch, SFP+ slots accommodate standard small form-factor pluggable (SFP) gigabit interface converters (GBICs, also referred to as transceiver modules). GBICs are sold separately from the switch.

On model XS512EM, you can insert transceiver modules in slots 11F and 12F, in which case you cannot use ports 11T and 12T.

On model XS512EM, you can insert transceiver modules in slots 23F and 24F, in which case you cannot use ports 23T and 24T.

These models support the NETGEAR SFP transceiver modules and direct-attach cables (DACs) that are listed in the following table.

Table 3. Supported SFP and SFP+ transceiver modules and DACs

DescriptionModelSpeed and Medium

SFP transceiver 1000BASE-SXAGM731F1G Ethernet short-reach fiber

SFP transceiver 1000BASE-LXAGM732F1G Ethernet long-range fiber

SFP transceiver 1000BASE-TAGM7341G Ethernet copper

SFP+ transceiver 10GBASE-SR multimodeAXM76110GBASE short-reach fiber

AXM76210GBASE long-range fiber

AXM76310GBASE long-range fiber

AXM76410GBASE long-range fiber lite

SFP+ transceiver 10GBASE-LR single mode

SFP+ transceiver 10GBASE-LRM multimode

SFP+ transceiver 10GBASE-LR Lite single mode

SFP+ XFP DAC, 3-meter DACAXC75310G Ethernet copper

SFP+ DAC cable, 1-meter DACAXC76110G Ethernet copper

SFP+ DAC cable, 3-meter DACAXC76310G Ethernet copper

For more information about NETGEAR ProSAFE SFP and SFP+ transceiver modules and cables, visit netgear.com/business/products/switches/modules-accessories.

Switch

User Manual11Hardware Overview of the

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Switch Label

The label on the bottom panel of the switch shows the serial number, MAC address, default login information, and other information for the switch.

Figure 4. Switch label model XS512EM

Figure 5. Switch label model XS724EM

Safety Instructions and Warnings

Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage.

User Manual12Hardware Overview of the

Switch

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following precautions:

This product is designed for indoor use only in a temperature-controlled and

• humidity-controlled environment. For more information, see the environmental specifications in the appendix or the data sheet. Any device that is located outdoors and connected to this product must be properly grounded and surge protected. Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.

Observe and follow service markings:

•

- Do not service any product except as explained in your system documentation.

Some devices should never be opened.

If applicable to your device, opening or removing covers that are marked with the triangular symbol with a lightning bolt can expose you to electrical shock. We recommend that only a trained technician services components inside these compartments.

If any of the following conditions occur, unplug the product from the electrical outlet

• and replace the part or contact your trained service provider:

- Depending on your device, the power adapter, power adapter cable, power

cable, extension cable, or plug is damaged.

An object fell into the product.

- The product was exposed to water.

- The product was dropped or damaged.

The product does not operate correctly when you follow the operating instructions.

Keep your system away from radiators and heat sources. Also, do not block cooling

• vents.

Do not spill food or liquids on your system components, and never operate the

• product in a wet environment. If the system gets wet, see the appropriate section in your troubleshooting guide, or contact your trained service provider.

Do not push any objects into the openings of your system. Doing so can cause fire

• or electric shock by shorting out interior components.

Use the product only with approved equipment.

•

If applicable to your device, allow the product to cool before removing covers or

• touching internal components.

User Manual13Hardware Overview of the

Switch

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Operate the product only from the type of external power source indicated on the

• electrical ratings label. If you are not sure of the type of power source required, consult your service provider or local power company.

To avoid damaging your system, if your device uses a power supply with a voltage

• selector, be sure that the selector is set to match the power at your location:

115V, 60 Hz in most of North and South America and some Far Eastern countries such as South Korea and Taiwan

- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan

230V, 50 Hz in most of Europe, the Middle East, and the Far East

Be sure that attached devices are electrically rated to operate with the power available

• in your location.

Depending on your device, use only a supplied power adapter or approved power

• cable:

If your device uses a power adapter:

If you were not provided with a power adapter, contact your local NETGEAR reseller.

The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.

If your device uses a power cable:

If you were not provided with a power cable for your system or for any AC-powered option intended for your system, purchase a power cable approved for your country.

The power cable must be rated for the product and for the voltage and current marked on the product electrical ratings label. The voltage and current rating of the cable must be greater than the ratings marked on the product.

To help prevent electric shock, plug the system and peripheral power cables into

• properly grounded electrical outlets.

If applicable to your device, the peripheral power cables are equipped with

• three-prong plugs to help ensure proper grounding. Do not use adapter plugs or

remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs.

Observe extension cable and power strip ratings. Make sure that the total ampere

• rating of all products plugged into the extension cable or power strip does not

exceed 80 percent of the ampere ratings limit for the extension cable or power strip.

User Manual14Hardware Overview of the

Switch

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

To help protect your system from sudden, transient increases and decreases in

• electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

Position system cables, power adapter cables, or power cables carefully. Route

• cables so that they cannot be stepped on or tripped over. Be sure that nothing rests on any cables.

Do not modify power adapters, power adapter cables, power cables or plugs. Consult

• a licensed electrician or your power company for site modifications.

Always follow your local and national wiring rules.

•

Switch

User Manual15Hardware Overview of the

Install and Access the Switch in Your Network

This chapter describes how you can install and access the switch in your network.

The chapter contains the following sections:

• Ethernet Cables and Speeds

• Install the Switch in Your Network

• Methods to Discover and Access the Switch

• Access the Switch and Discover the IP Address of the Switch

• Set Up a Fixed IP Address for the Switch

• Use the NETGEAR Insight Mobile App to Access the Switch

• Use the NETGEAR ProSAFE Plus Utility to Access the Switch

• Change the Switch Password

• Register Your Product

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Ethernet Cables and Speeds

Before you set up the switch in your network, review the information in the following table, which describes the cables that you can use for the switch connections and the speeds that these cables can support, up to 100 meters (328 feet).

Table 4. Ethernet cables and speeds

Ethernet Cable TypeSpeed

Category 5 (Cat 5) or higher rated100 Mbps

Category 5e (Cat 5e) or higher rated1 Gbps, 2.5 Gbps, or 5 Gbps

Category 6 (Cat 6) or higher rated10 Gbps, up to 55 meters (180 feet)

Category 6A (Cat 6A) or higher rated10 Gbps, more than 55 meters (180 feet)

Install the Switch in Your Network

Figure 6. Sample connections

Your Network

User Manual17Install and Access the Switch in

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Table 5. Figure components

DescriptionLetterDescriptionLetter

model is shown in the previous figure)

D1 and D2

Cable colors: Red is a 10G connection, blue is a 2.5G connection, and black is a 1G connection.

figure shows two NETGEAR GS110EMX switches)

1G computerFXS512EM or XS724EM switch (the latter

2.5G gaming computerGNetwork router that support 10GB

2.5G WiFi access pointH1Internet connection that support 10GC

1G WiFi access pointH2Edge switches that support 10G (the

Computer with a 10G Thunderbolt portI10G NAS deviceE

Ports 1 through 10 on model XS512EM and ports 1 through 22 on model XS724EM (which is shown in the previous figure) support 10G, 5G, 2.5G, 1G, and 100M.

On model XS512EM, ports 11T and 11F form one combo port and ports 12T and 12F form another combo port. On model XS724EM, ports 23T and 23F form one combo port and ports 24T and 24F form another combo port. For these combo ports, you can use either the copper port (that is, the T port) or the fiber port (that is, the F port), but not both at the same time. The combo ports support 10G and 1G. For Ethernet connections, use the cables that we recommend in the previous table. For SFP slot connections, see SFP Slots for Fiber or Copper Connectivity on page 11.

This section describes how you can set up in the switch in either a business network or a small office or home office network.

User Manual18Install and Access the Switch in

Your Network

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

To set up the switch in your network and power on the switch:

Depending on nature and size of your network, do the following:

Business network. Connect one RJ-45 port (or a transceiver module in an SFP

•

slot) on the switch (A in the previous figure) to a network router (B) that is directly connected to the Internet (C). This network setup is shown in the previous figure.

Small office or home office network. Connect one RJ-45 port on the switch to

•

either the LAN port on your router that is connected to your Internet modem or directly to your Internet modem.

Note: The switch can provide 10G speeds only if your Internet connection supports 10G. Depending on your setup, if your router, Internet modem, or both do support 10G speeds, connect one RJ-45 port on the switch to your router or your Internet modem.

2. Connect devices to the RJ-45 network ports (or transceiver modules in SFP slots) on the switch (A).

The following sample connections are shown in the previous figure:

(As described in the previous step) 10G link to a network router (B) that is directly

•

connected to the Internet (C)

10G links to edge switches (D1 and D2)

•

10G link to a 10G network-attached storage (NAS) device (E)

•

1G link to a computer (F)

•

2.5G link to a high-speed gaming computer (G)

•

3. Connect devices to the edge switches (D1 and D2). The following sample connections are shown in the previous figure:

2.5G link to a WiFi access point (H1)

•

1G link to a WiFi access point (H2)

•

10G link to a computer with a Thunderbolt port

•

4. Turn on the switch by connecting the power cable to the switch and plugging the power cable into an electrical outlet.

The green Power LED at the front of the switch lights and the port LEDs for connected devices light.

User Manual19Install and Access the Switch in

Your Network

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

Methods to Discover and Access the Switch

You can use any of the following methods to discover the switch in your network and access the switch to configure and manage it:

Computer and web browser. Use a computer and a web browser to discover the

• switch in your network and access the local browser interface of the switch (see Access the Switch and Discover the IP Address of the Switch on page 20 or Set Up a Fixed IP Address for the Switch on page 23).

Insight mobile app. Install the NETGEAR Insight mobile app on a smartphone or

• tablet to discover the switch in your network and access the local browser interface of the switch (see Use the NETGEAR Insight Mobile App to Access the Switch on page 27).

ProSAFE Plus Utility. Install the NETGEAR ProSAFE®Plus Utility on a Windows-based

• computer and use the utility to discover the switch in your network and perform basic configurations (see Use the NETGEAR ProSAFE Plus Utility to Access the Switch on page 28).

Access the Switch and Discover the IP Address of the Switch

By default, the switch receives an IP address from a DHCP server (or a router that functions as a DHCP server) in your network.

For information about setting up a fixed (static) IP address on the switch, see Set Up a Fixed IP Address for the Switch on page 23.

Access the Switch From a Windows-Based Computer

To access the switch from a Windows-based computer and discover the switch IP address:

1. Open Windows Explorer or File Explorer.

Click the Network link.

If prompted, enable the Network Discovery feature.

Under Network Infrastructure, locate the XS512EM switch or the XS724EM switch.

Double-click XS512EM (xx:xx:xx:xx:xx:xx) or XS724EM (xx:xx:xx:xx:xx:xx), in which xx:xx:xx:xx:xx:xx is the MAC address of the switch.

The login page of the local browser interface opens.

User Manual20Install and Access the Switch in

Your Network

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

6. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays. The page shows the IP address that is assigned to the switch.

Tip: You can copy and paste the IP address into a new shortcut or bookmark it for quick access on your computer or mobile device. However, if you restart the switch, a dynamic IP address (assigned by a DHCP server) might change and the bookmark might no longer link to the login page for the switch. In that situation, you must repeat this procedure so that you can discover the new IP address of the switch in the network and update your bookmark accordingly. You can also set up a fixed (static) IP address for the switch (see Set Up a Fixed IP Address for the Switch on page 23) to make sure that the new bookmark always links to the login page for the switch, even after you restart the switch.

Access the Switch From a Mac Using Bonjour

If your Mac supports Bonjour, you can use the following procedure. If your Mac does not support Bonjour, see Access the Switch From a Mac or Windows-Based Computer Using the NETGEAR Switch Discovery Tool on page 22.

To access the switch from a Mac using Bonjour and discover the switch IP address:

Open the Safari browser.

Select Safari > Preferences. The General page displays.

Click the Advanced tab. The Advanced page displays.

Select the Include Bonjour in the Bookmarks Menu check box.

5. Close the Advanced page.

Depending on your Mac OS version, select one of the following, in which xx:xx:xx:xx:xx:xx is the MAC address of the switch:

Bookmarks > Bonjour > XS512EM (xx:xx:xx:xx:xx:xx) or XS724EM

•

(xx:xx:xx:xx:xx:xx)

Bookmarks > Bonjour > Webpages XS512EM (xx:xx:xx:xx:xx:xx) or

•

Webpages XS724EM (xx:xx:xx:xx:xx:xx)

The login page of the local browser interface opens.

Your Network

User Manual21Install and Access the Switch in

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

7. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays. The page shows the IP address that is assigned to the switch.

Access the Switch From a Mac or Windows-Based Computer Using the NETGEAR Switch Discovery Tool

The NETGEAR Switch Discovery Tool lets you discover the switch in your network and access the local browser interface of the switch from a Mac or a 64-bit Windows-based computer. If your Mac does not support Bonjour, use the following procedure.

To install the NETGEAR Switch Discovery Tool, discover the switch in your network, access the switch, and discover the switch IP address:

1. Download the Switch Discovery Tool by visiting netgear.com/support/product/xs724em.aspx#download.

Depending on the computer that you are using, download either the Mac version or the version for a 64-bit Windows-based computer.

Temporarily disable the firewall, Internet security, antivirus programs, or all of these on the computer that you use to configure the switch.

Unzip the Switch Discovery Tool files, double-click the .exe or .dmg file (for example,

NETGEAR+Switch+Discovery+Tool+Setup+1.2.101.exe or NetgearSDT-V1.2.101.dmg), and install the program on your computer.

Depending on your computer setup, the installation process might add the NETGEAR Switch Discovery Tool icon to the Dock of your Mac or the desktop of your

Windows-based computer.

4. Reenable the security services on your computer.

5. Power on the switch. The DHCP server assigns the switch an IP address.

Your Network

User Manual22Install and Access the Switch in

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

6. Connect your computer to the same network as the switch. You can use a WiFi or wired connection. The computer and the switch must be on

the same Layer 2 network.

7. Open the Switch Discovery Tool. If the NETGEAR Switch Discovery Tool icon is in the Dock of your Mac or on the

desktop of your Windows-based computer, click or double-click the NETGEAR Switch Discovery Tool icon to open the program.

The initial page displays a menu and a button.

From the Choose a connection menu, select the network connection that allows the Switch Discovery Tool to access the switch.

Click the Start Searching button. The Switch Discovery Tool displays a list of Smart Managed Plus Switches that it

discovers on the selected network.

For each switch, the tool displays the IP address.

10.

To access the local browser interface of the switch, click the ADMIN PAGE button. The login page of the local browser interface opens.

11. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays. The page shows the IP address that is assigned to the switch.

Set Up a Fixed IP Address for the Switch

By default, the switch receives an IP address from a DHCP server (or a router that functions as a DHCP server) in your network. However, the DHCP server might not always

User Manual23Install and Access the Switch in

Your Network

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

issue the same IP address to the switch. For easy access to the switch local browser interface, you can set up a fixed (static) IP address on the switch. This allows you to manage the switch anytime from a mobile device because the switch IP address remains the same.

To change the IP address of the switch, you can connect to the switch by one of the following methods:

Through a network connection. If the switch and your computer are connected to

• the same network (which is the most likely situation), you can change the IP address of the switch through a network connection (see Set Up a Fixed IP Address for the Switch Through a Network Connection on page 24).

Through a direct connection. In the unlikely situation that the switch is not connected

• to a network, or for some reason you cannot connect to the switch over a network connection, you can change the IP address of the switch by using an Ethernet cable and making a direct connection to the switch (see Set Up a Fixed IP Address for the Switch by Connecting Directly to the Switch Off-Network on page 25).

Set Up a Fixed IP Address for the Switch Through a Network Connection

If the switch and your computer are connected to the same network (which is the most the likely situation), you can change the IP address of the switch through a network connection.

To disable the DHCP client of the switch and change the IP address of the switch to a fixed IP address by using a network connection:

1. Connect your computer to the same network as the switch. You can use a WiFi or wired network connection.

2. Launch a web browser.

In the address field of your web browser, enter the IP address of the switch. The login page displays.

4. Enter the switch password. The default password is password. The password is case-sensitive.

The Switch Information page displays.

From the DHCP Mode menu, select Disable. The IP address fields become available.

Enter the fixed (static) IP address that you want to assign to the switch and the associated subnet mask and gateway IP address.

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User Manual24Install and Access the Switch in

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

You can also either leave the address in the IP Address field as it is (with the IP address that was issued by the DHCP server) or change the last three digits of the IP address to an unused IP address.

Write down the complete fixed IP address. You can bookmark it later.

Click the Apply button. Your settings are saved. Your switch web session is disconnected when you change

the IP address.

If the login page does not display, in the address field of your web browser, enter the new IP address of the switch.

The login page displays.

10.

For easy access to the local browser interface, bookmark the page on your computer.

Set Up a Fixed IP Address for the Switch by Connecting Directly to the Switch Off-Network

In the unlikely situation that the switch is not connected to a network, or for some reason you cannot connect to the switch over a network connection, you can change the IP address of the switch by using an Ethernet cable and making a direct connection to the switch.

To disable the DHCP client of the switch and change the IP address of the switch to a fixed IP address by using a direct connection:

Connect an Ethernet cable from your computer to an Ethernet port on the switch.

Change the IP address of your computer to be in the same subnet as the default IP address of the switch.

The default IP address of the switch is 192.168.0.239. This means that you must change the IP address of the computer to be on the same subnet as the default IP address of the switch (192.168.0.x).

The method to change the IP address on your computer depends on the operating system of your computer.

Open a web browser from a computer that is connected to the switch directly through an Ethernet cable.

Enter 192.168.0.239 as the IP address of the switch. The login page displays.

5. Enter the switch password.

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User Manual25Install and Access the Switch in

12- or 24-Port 10-Gigabit/Multi-Gigabit Smart Managed Plus Switch Models XS512EM and XS724EM

The default password is password. The password is case-sensitive.

The Switch Information page displays.

From the DHCP Mode menu, select Disable. The IP address fields become available.

Enter the fixed (static) IP address that you want to assign to the switch and the associated subnet mask and gateway IP address.

Write down the complete fixed IP address. You can bookmark it later.

Click the Apply button. Your settings are saved. Your switch web session is disconnected when you change

the IP address.

10.

Disconnect the switch from your computer and install the switch in your network. For more information, see Install the Switch in Your Network on page 17.

11. Restore your computer to its original IP address.

12.

Verify that you can connect to the switch with its new IP address: a. Connect your computer to the same network as the switch.

You can use a WiFi or wired network connection.

b. Launch a web browser.

In the address field of your web browser, enter the new IP address of the switch. The login page displays.

d. Enter the switch password.

The default password is password. The password is case-sensitive. The Switch Information page displays.

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User Manual26Install and Access the Switch in

+ 58 hidden pages

Netgear XS512EM User manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Hardware Overview of the Switch

Switch Descriptions

Related Documentation

Switch Package Contents

Front Panel

Status LEDs

Back Panel

SFP Slots for Fiber or Copper Connectivity

Switch Label

Safety Instructions and Warnings

Install and Access the Switch in Your Network

Ethernet Cables and Speeds

Install the Switch in Your Network

Methods to Discover and Access the Switch

Access the Switch and Discover the IP Address of the Switch

Access the Switch From a Windows-Based Computer

Access the Switch From a Mac Using Bonjour

Access the Switch From a Mac or Windows-Based Computer Using the NETGEAR Switch Discovery Tool

Set Up a Fixed IP Address for the Switch

Set Up a Fixed IP Address for the Switch Through a Network Connection

Set Up a Fixed IP Address for the Switch by Connecting Directly to the Switch Off-Network