Netgear XAVN2001v2 Owner's Manual

Universal WiFi Extender Powerline Edition (XAVN2001)

User Manual

350 East Plumeria Drive

San Jose, CA 95134 USA

January 2013

202-10998-01

Universal WiFi Extender - Powerline Edition (XAVN2001)

Support

Thank you for selecting NETGEAR products.

After installing your device, locate the serial number on the label of your product and use it to register your product at

https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.

NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit

Phone (US & Canada only): 1-888-NETGEAR.

Phone (Other Countries): Check the list of phone numbers at

http://support.netgear.com/general/contact/default.aspx.

http://support.netgear.com.

Trademarks

NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.

Chapter 1 Getting Started

Chapter 2 Using NETGEAR genie

Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

LED and Feature Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How the WiFi Extender Fits into Your Network . . . . . . . . . . . . . . . . . . . . . . 8

Set Up the Powerline Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Set Up a New Powerline Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Add the WiFi Extender to an Existing Powerline Network . . . . . . . . . . . 11

Set Up the WiFi Extender Wireless Network . . . . . . . . . . . . . . . . . . . . . . . 12

Method A: Use NETGEAR genie for Wireless Setup . . . . . . . . . . . . . . . 12

Method B: Use WPS for Wireless Setup . . . . . . . . . . . . . . . . . . . . . . . . 15

Join the WiFi Extender Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . 16

Method A: Join the Wireless Network Manually . . . . . . . . . . . . . . . . . . . 16

Method B: Join the Wireless Network Using WPS . . . . . . . . . . . . . . . . . 16

Powerline Network Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Use the Security Button to Set the Encryption Key . . . . . . . . . . . . . . . . . . 17

Install NETGEAR genie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

The Powerline Utility Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Security Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

View the Link Rate between Powerline Devices . . . . . . . . . . . . . . . . . . . . 24

Change the Name of a Powerline Device. . . . . . . . . . . . . . . . . . . . . . . . . . 25

Turn LEDs Off or On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Set the Powerline Encryption Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Reset a Device to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . 28

Add a Device to the Powerline Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Change the Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Access NETGEAR Web genie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Configure Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Update the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 3 Troubleshooting

Basic Functioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

If You Do Not See All Your Devices with the NETGEAR genie . . . . . . . . . 38

If You Do Not See the Powerline Icon on Your Network Map . . . . . . . . . .38

Symantec Endpoint Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Appendix A Supplemental Information

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Universal WiFi Extender - Powerline Edition (XAVN2001)

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Appendix B Notification of Compliance

Index

1. Getting Started

This chapter describes your Universal WiFi Extender (XAVN2001) and how your WiFi extender fits into a home network. It also explains the security features and how to secure your Powerline network with a private encryption key.

This chapter includes:

• Hardware Features

• How the WiFi Extender Fits into Your Network

• Set Up the Powerline Network

• Set Up the WiFi Extender Wireless Network

• Join the WiFi Extender Wireless Network

• Powerline Network Security

• Use the Security Button to Set the Encryption Key

For more information about the topics covered in this manual, visit the NETGEAR support website at

http://support.netgear.com.

Universal WiFi Extender - Powerline Edition (XAVN2001)

Universal WiFi Extender – Powerline Edition

(XAVN2001)

Ethernet cable

Factory Reset button

On/Off switch

Ethernet port

Security button

Ethernet LED

Wireless LED

Power LED

Powerline LED

Hardware Features

The package includes a Universal WiFi Extender (XAVN2001) and an Ethernet cable.

Figure 1. Package contents

Figure 2. Universal WiFi Extender - Powerline Edition (XAVN2001)

Getting Started

Universal WiFi Extender - Powerline Edition (XAVN2001)

LED and Feature Descriptions

Table 1. LED descriptions

Item Description

Power LED • Solid green. The electrical power is on.

• Blinking green. The device is in the process of setting up security.

• Amber. Power saving mode. If the Ethernet port is inactive for more than 10 minutes, the

device enters power saving mode. Power saving mode is disabled by default.

• Off. There is no electrical power or the LEDs have been turned off using NETGEAR genie.

Powerline LED • Solid. The device is connected to a Powerline network.

• Off. The device has not found any other compatible Powerline devices using the same encryption key.

The Pick A Plug feature lets you pick the electrical outlet with the fastest link rate, indicated by the color of the LED:

Green. Link rate > 80 Mbps (Fast)

Wireless LED • Solid green. The wireless radio is on.

• Off. The wireless radio is off.

Ethernet LED • Solid green. The Powerline device is connected through the Ethernet port to a

powered-on Ethernet device.

• Off. There is no Ethernet connection.

Amber. Link rate > 50 and

< 80 Mbps (Medium)

Red. Link rate < 50 Mbps (Slow)

Buttons

• Factory Reset. Use the Factory Reset button to return your Powerline device to its

factory default settings. Press the Factory Reset button for 2 seconds, and then release it.

• Security. The Security button has the following three functions:

- Once the Powerline devices are active, you can use the Security button to secure

your Powerline network with a private encryption key. See

Set the Encryption Key on page 17.

- You can use the Security button to automatically create a wireless network on the

WiFi extender that has the same wireless settings as your wireless router or gateway.

Method B: Use WPS for Wireless Setup on page 15.

See

- The Security button provides an easy way (WPS) for your wireless computer or

device to join the WiFi extender wireless network. See

Network Using WPS on page 16.

Use the Security Button to

Method B: Join the Wireless

• On/Off. Use the On/Off switch to turn the device on and off.

Getting Started

Universal WiFi Extender - Powerline Edition (XAVN2001)

Ethernet Port

The WiFi extender uses an Ethernet port to convert a standard electrical wall outlet into a high-speed wired network connection. You can use the wired network connection to bring Internet connectivity to any device with an Ethernet port, such as a computer, game console, Blu-ray™ player, smart TV, HD set-top box, or network DVR.

Product Label

The product label is on the back of the device. The label shows unique details specific to your device, including the following information.

• Model number

• Powerline MAC address

• Ethernet/wireless MAC address

• Serial number

• Device password

• WPS security PIN

• Default wireless network name (SSID)

• Default network key (wireless network password)

How the WiFi Extender Fits into Your Network

You can use one or more WiFi extenders to extend wireless and wired Internet access throughout your home.

A Powerline network consists of two or more compatible Powerline devices that communicate with each other using your electrical power lines. One of the Powerline devices is connected with an Ethernet cable to your router so that the Powerline network is linked to your local area network (LAN). Connecting one Powerline device to your router allows all the Powerline devices on the Powerline network to communicate with the router and use its Internet connection.

If your home network includes a wireless router or gateway, you can use the WiFi extender to extend the coverage of your existing wireless network or to create a second wireless network. If you have a wired router or gateway, the WiFi extender can use your wired Internet connection to create a wireless network in your home.

Getting Started

Universal WiFi Extender - Powerline Edition (XAVN2001)

Reset

Room 1

Room 2

Room 3

Powerline

WiFi extender

The following illustration shows a Powerline network with one Powerline device in Room 1, a second Powerline device in Room 2, and a WiFi extender (XAVN2001) in Room 3.

Figure 3. WiFi extender (XAVN2001) connected to a Powerline network and wireless network

To form a Powerline network, you need at least two compatible Powerline devices (including the WiFi extender).

For best performance, plan the locatio

• Use

an electrical outlet that is not controlled by a wall switch to avoid accidentally turning

n of your Powerline devices.

off the power to the outlet.

• A

void plugging Powerline products into electrical outlets that are located near appliances that consume a lot of power, such as washers, dryers, or refrigerators. Interference from these appliances might prevent Powerline products from working correctly or reduce Powerline network performance.

• Do not p

Connecting a Powerline product to one of these devices might prevent the product from working correctly or reduce Powerline network performance.

lug Powerline products into a power strip, extension cord, or surge protector.

Getting Started

Universal WiFi Extender - Powerline Edition (XAVN2001)

WiFi extender

Set Up the Powerline Network

You can set up a new Powerline network that includes the WiFi extender or you can add the WiFi extender to an existing Powerline network.

Set Up a New Powerline Network

Different Powerline models can share the same Powerline network. All NETGEAR Powerline AV products are compatible.

 To set up a new Powerline network:

1. Make su

re that your wired Ethernet connections are working. If you have an existing wireless network, make sure that it is connected to the Internet.

First Powerline device

Reset

2. Plug the first

3. Plug the WiFi extend

4. (Opt

5. W

a. On

a computer that is connected to your router or gateway using an Ethernet cable, open a web browser and navigate to a web page.

b. On

a computer or device that is connected to your wireless network, open a web browser and navigate to a web page.

Powerline device (sold separately) into a wall outlet near your router or gateway. Then, connect the device to the LAN port on your router or gateway using an Ethernet cable.

er into a wall outlet where you need

wireless coverage.

ional) You can use the provided Ethernet cable to connect the WiFi extender to an Ethernet port on a computer, game console, Blu-ray player, or other peripheral device.

The Powerline devices attempt to detect each other and form a Powerline ne

twork.

ait for each Powerline device to be recognized by the Powerline network. This process could take as little as 5 seconds or up to 80 seconds.

When the Power and Powerline LEDs stop blinking, the process is comple

te. If the Powerline LEDs are green or amber, the devices are successfully connected to the Powerline network. A red Powerline LED indicates a slow link rate. In this case, move the Powerline device to another electrical outlet with a faster connection.

et up the WiFi extender wireless network as explained in Set Up the WiFi Extender

6. S

Wireless Network on

page 12.

Getting Started

Universal WiFi Extender - Powerline Edition (XAVN2001)

WiFi extender

Add the WiFi Extender to an Existing Powerline Network

If you have an existing Powerline network, make sure one of the Powerline devices is connected to your router or gateway so that the Powerline network is linked to your local area network (LAN). Your existing Powerline network must have two or more compatible Powerline devices that communicate with each other.

 To add the WiFi extender to an existing Powerline network:

f you used the Security buttons or NETGEAR genie to secure your Powerline network,

1. I

press the Factory Reset button for 2 seconds on each Powerline device to return it to its factory default settings.

This is the quickest way to allow your new WiFi extender to communicate with the other Powerline devices.

Plug the WiFi extender into a wall outlet where you need wireless coverage.

3. (Optional)

connect the WiFi extender to an Ethernet port on a computer, game console, Blu-ray player, or other peripheral device.

You can use the provided Ethernet cable to

4. W

5. S

The Powerline devices attempt to detect each other and

orm a Powerline network.

ait for each Powerline device to be recognized by the Powerline network. This process could take as little as 5 seconds or up to 80 seconds.

When the Power and Powerline LEDs stop blinking, the p

rocess is complete. If the Powerline LEDs are green or amber, the devices are successfully connected to the Powerline network. A red Powerline LED indicates a slow link rate. In this case, move the Powerline device to another electrical outlet with a faster connection.

et up the WiFi extender wireless network as explained in Set Up the WiFi Extender

Wireless Network on p

age 12.

Getting Started

Universal WiFi Extender - Powerline Edition (XAVN2001)

Set Up the WiFi Extender Wireless Network

You can use either NETGEAR genie or Wi-Fi Protected Setup (WPS) to setup the WiFi extender (XAVN2001) wireless network.

your router does not have a WPS button or if you are not sure, use Method A.

• If

your router has a WPS button, use Method B.

Method A: Use NETGEAR genie for Wireless Setup

 To use NETGEAR genie to manually configure the wireless settings of your WiFi

extender:

1. On

2. T

3. Lau

4. Click Network M

a computer that has Internet access, download and install NETGEAR genie. See

Install NETGEAR genie on p

emporarily connect the computer to the Ethernet port on the WiFi extender using the provided Ethernet cable.

nch NETGEAR genie in one of two ways:

• Click the NETGEAR ge

• Select S

tart > All Programs > NETGEAR genie.

ap or select it from the list of menu items on the left.

age 21.

nie shortcut icon on your desktop.

Getting Started

Universal WiFi Extender - Powerline Edition (XAVN2001)

5. Click the Powerline icon on the Network Map screen. The Powerline Utility screen displays.

6. On the Powerline Utility screen, right-click the XAVN2001 icon.

7. On

the pop-up menu that displays, select Wireless configuration.

Getting Started

Universal WiFi Extender - Powerline Edition (XAVN2001)

The following screen displays:

8. Enter the following wireless settings:

• Wireless Netw

• Wireless

ork Name (SSID)

Security Type

• Passphrase

If you want to clone your existing

wireless network, enter the same wireless settings that

your router or gateway uses.

If you want to create a new wireless n

9. Click Apply

10. Wh

en you are finished with the wireless settings, disconnect the Ethernet cable from the

to save your changes.

etwork, enter new wireless settings.

WiFi extender.

Note: To configure advanced wireless settings, see Access NETGEAR

Web genie on page 31.

Getting Started

Universal WiFi Extender - Powerline Edition (XAVN2001)

Method B: Use WPS for Wireless Setup

If your wireless router or gateway has a WPS (Wi-Fi Protected Setup) button, you can use this method for wireless setup. The WPS button might be labeled WPS or it could look similar to

 To use the WPS button on your wireless router or gateway to clone your existing

wireless network:

or .

1. Pre

ss and hold the Security button on the WiFi extender for about 10 seconds, and

then release it. The Wireless LED starts blinking.

2. Press the WPS but

ton on the wireless router or gateway.

When the Wireless LED stops blinking and lights solid green, the cloning is finalized.

You now have two wireless networks with the same settings (SSID and password). When

re roaming in your house, your wireless device (laptop, tablet, or smartphone)

you a switches from one network (router or gateway) to the other (WiFi extender), depending on the signal quality.

Getting Started

+ 35 hidden pages

Netgear XAVN2001v2 Owner's Manual

Contents

1. Getting Started

Hardware Features

LED and Feature Descriptions

How the WiFi Extender Fits into Your Network

Set Up the Powerline Network

Set Up a New Powerline Network

Add the WiFi Extender to an Existing Powerline Network

Set Up the WiFi Extender Wireless Network

Method A: Use NETGEAR genie for Wireless Setup

Method B: Use WPS for Wireless Setup