Netgear XAV1004 Owner's Manual
XAV1004 Powerline AV Ethernet Adapter User Guide
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134 USA
202-10470-01
v1.1
September 2009
© 2009 by NETGEAR, Inc. All rights reserved.
Technical Support
Please refer to the support information card that shipped with your product. By registering your product at http://
www.netgear.com/register, we can provide you with faster expert technical support and timely notices of product and
software upgrades.
NETGEAR, INC. Support Information
Phone: 1-888-NETGEAR, for US & Canada only. For other countries, see your Support information card.
E-mail: support@netgear.com
North American NETGEAR website: http://www.netgear.com
Trademarks
NETGEAR, the NETGEAR logo, ProSafe, Smart Wizard, and Auto Uplink are trademarks or registered trademarks of
NETGEAR, Inc. Microsoft, Windows, Windows NT and Vista are registered trademarks of Microsoft
Corporation.Other brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
Safety Instructions
Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential
damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following
precautions.
• Observe and follow service markings.
- Do not service any product except as explained in your system documentation.
- Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to
electrical shock. Only a trained service technician should service components inside these compartments.
• If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact
your trained service provider:
- The power cable, extension cable, or plug is damaged.
- An object has fallen into the product.
- The product has been exposed to water.
- The product has been dropped or damaged.
- The product does not operate correctly when you follow the operating instructions.
• Keep your system away from radiators and heat sources. Also, do not block cooling vents.
• Do not spill food or liquids on your system components, and never operate the product in a wet environment. If the
system gets wet, see the appropriate section in your troubleshooting guide or contact your trained service provider.
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v1.1, September 2009
• Do not push any objects into the openings of your system. Doing so can cause fire or electric shock by shorting out
interior components.
• Use the product only with approved equipment.
• Allow the product to cool before removing covers or touching internal components.
• Operate the product only from the type of external power source indicated on the electrical ratings label. If you are
not sure of the type of power source required, consult your service provider or local power company.
• To help avoid damaging your system, be sure that the voltage selection switch (if provided) on the power supply is
set to match the power available at your location:
- 115 volts (V), 60 hertz (Hz) in most of North and South America and some Far Eastern countries such as South
Korea and Taiwan
- 100 V, 50 Hz in eastern Japan and 100 V, 60 Hz in western Japan
- 230 V, 50 Hz in most of Europe, the Middle East, and the Far East
• Also, be sure that attached devices are electrically rated to operate with the power available in your location.
• Use only approved power cables. If you have not been provided with a power cable for your system or for any AC
powered option intended for your system, purchase a power cable that is approved for use in your country. The
power cable must be rated for the product and for the voltage and current marked on the product’s electrical ratings
label. The voltage and current rating of the cable should be greater than the ratings marked on the product.
• To help prevent electric shock, plug the system and peripheral power cables into properly grounded electrical
outlets.
• Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into
the extension cable or power strip does not exceed 80 percent of the ampere ratings limit for the extension cable or
power strip.
• Position system cables and power cables carefully; route cables so that they cannot be stepped on or tripped over. Be
sure that nothing rests on any cables.
• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications.
• Always follow your local and national wiring rules.
• Move products with care; ensure that all casters and stabilizers are firmly connected to the system. Avoid sudden
stops and uneven surfaces.
Safety and Regulatory Notices
FCC Statement
The XAV1004 has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of
the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
v1.1, September 2009
iii
reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment or devices
• Connect the equipment to an outlet other than the receiver’s
• Consult a dealer or an experienced radio/TV technician for assistance
Canadian Department of Communications Industry Canada (IC) Notice
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à
la norme NMB-003 du Canada.
Europe – EU Declaration of Conformity
Marking by the above symbol indicates compliance with EN 55022, EN 55024, EN 61000-3-2, EN 61000-3-3, and
EN 50412-2-1.
For EU Declaration of Conformity, please visit:
http://kb.netgear.com/app/answers/detail/a_id/11621/sno/0
Product and Publication Details
Model Number: XAV1004
Publication Date: September 2009
Product Family: Powerline AV Ethernet Adapter
Product Name: XAV1004 Powerline AV Ethernet Adapter
Home or Business Product: Home
Language: English
Publication Part Number: 202-10470-01
v1.1, September 2009
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Contents
XAV1004 Powerline AV Ethernet Adapter User Guide
About This Manual
Conventions, Formats, and Scope .....................................................................................i
How to Print This Manual .................................................................................................. ii
Revision History ................................................................................................................. ii
Chapter 1
Installation and Basic Configuration
Package Contents ..........................................................................................................1-1
How the Powerline AV Ethernet Adapter Fits in Your Network ......................................1-2
XAV1004 Front View ......................................................................................................1-3
XAV1004 Rear View .......................................................................................................1-4
Installing Your Powerline AV Ethernet Adapter ..............................................................1-6
Quality of Service (QoS) ..........................................................................................1-6
Connecting Devices to the XAV1004 .......................................................................1-7
Chapter 2
Securing and Configuring Your Powerline Network
Understanding Powerline Network Security ...................................................................2-1
Changing the Default Encryption Key using Push 'N' Secure ..................................2-2
Installing the Powerline Utility (Recommended) .............................................................2-2
Using the Firmware Upgrade Tool ...........................................................................2-4
Resetting to Factory Defaults ...................................................................................2-4
Running the Powerline Utility ..........................................................................................2-6
Main Powerline Tab .................................................................................................2-6
Powerline Security Tab ............................................................................................2-7
Prioritizing Traffic on the Powerline Network (QoS) .....................................................2-12
Powerline Utility Logs .............................................................................................2-13
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v
Chapter 3
Troubleshooting
Product Registration, Support, and Documentation .......................................................3-1
Basic Functioning ...........................................................................................................3-1
Troubleshooting Tips ......................................................................................................3-2
Problems After Changing Network Encryption Key ........................................................3-2
Changing the Network Encryption Key, One Unit at a Time ....................................3-3
Appendix A
Technical Specifications
v1.1, September 2009
vi
About This Manual
The NETGEAR® XAV1004 Powerline AV Ethernet Adapter User Guide describes how to install,
configure and troubleshoot the XAV1004 Powerline AV Ethernet Adapter. The information in this
manual is intended for readers with intermediate computer and Internet skills.
Conventions, Formats, and Scope
The conventions, formats, and scope of this manual are described in the following paragraphs:
• Typographical Conventions. This manual uses the following typographical conventions:
Italic Emphasis, books, CDs, file and server names, extensions
Bold User input, IP addresses, GUI screen text
Fixed Command prompt, CLI text, code
italic URL links
• Formats. This manual uses the following formats to highlight special messages:
Note: This format is used to highlight information of importance or special interest.
Tip: This format is used to highlight a procedure that will save time or resources.
Warning: Ignoring this type of note may result in a malfunction or damage to the
equipment.
v1.1, September 2009
i
XAV1004 Powerline AV Ethernet Adapter User Guide
Danger: This is a safety warning. Failure to take heed of this notice may result in
personal injury or death.
• Scope. This manual is written for the Powerline AV Ethernet Adapter according to these
specifications:
Product Version XAV1004 Powerline AV Ethernet Adapter
Manual Publication Date September 2009
Note: Product updates are available on the NETGEAR, Inc. website at
http://www.netgear.com/support.
How to Print This Manual
To print this manual, your computer must have the free Adobe Acrobat reader installed in order to
view and print PDF files. The Acrobat reader is available on the Adobe Web site at
http://www.adobe.com.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
Revision History
Part Number
202-10470-01 1.0 June 2009 New Powerline device
202-10470-01 1.1 September 2009 Adjusted link rate speed
Version
Number
Date Description
v1.1, September 2009
ii
Chapter 1
Installation and Basic Configuration
This chapter describes the XAV1004 Powerline AV Ethernet Adapter and explains how to install it
and use the Security button to customize the encryption. For information about using the
XAV1004 configuration utility to configure Powerline security or to prioritize Powerline network
traffic with Quality of Service (QoS) features, see Chapter 2, “Securing and Configuring Your
Powerline Network.”
Package Contents
The product package should contain the following items:
• NETGEAR XAV1004 Powerline AV Ethernet Adapter
• Installation Guide
• An Ethernet cable
• A power cord
• Resource CD, including:
– The Powerline Configuration Utility
– This manual
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the Powerline AV
Ethernet Adapter for repair.
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1-1
XAV1004 Powerline AV Ethernet Adapter User Guide
How the Powerline AV Ethernet Adapter Fits in Your Network
You can use Powerline AV Ethernet Adapters to extend your Ethernet network anywhere in your
house using your existing electrical power line. The following figure shows an example of a
Powerline network that uses both an XAV101 and an XAV1004 Powerline device. The Powerline
network connects to an Ethernet network:
XAV1004
XAV101
Power Cord
Ethernet Cable
Ethernet Cables
Router
Blu-ray DVD Player
Gaming Console
Notebook
TV
Figure 1-1
Installation and Basic Configuration 1-2
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XAV1004 Powerline AV Ethernet Adapter User Guide
XAV1004 Front View
The front view of the XAV1004 is shown in the following illustration:
Ethernet
LED
Powerline
LED
(“Pick A Plug”)
Power
LED
Figure 1-2
The following table describes the status lights (LEDs) on the front of the XAV1004.
Table 1-1. XAV1004 LEDs
Item Description
Ethernet LED • Solid green. The Ethernet port is linked, but there is no activity.
• Blinking green. There is traffic between an Ethernet port and the Powerline
network.
• Off. There is no Ethernet connection.
Powerline LED • Solid. The adapter is connected to a Powerline network.
• Fast blinking. The adapter is sending or receiving data.
• Off. The adapter has not found any other compatible Powerline devices using the
same Powerline network encryption key.
The Pick A Plug feature shows by the color of the LED the speed of the Powerline
link for the electrical outlet where the device is connected:
• Green. The link rate is faster than 80 Mbps.
• Amber. The link rate is between 50 Mbps and 80 Mbps.
• Red. The link rate is slower than 50 Mbps.
If the LED is not green, try another outlet. You may get a better link rate, and the LED
will turn green.
Power LED • Solid green. The electrical power is on.
• Fast blinking. The adapter is setting itself up after the reset or Security button was
pressed.
• Slow blinking. The adapter goes into power saving mode if no Ethernet device is
connected.
• Off. There is no electrical power.
Installation and Basic Configuration 1-3
v1.1, September 2009
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