Netgear RNNVR04L-1000S Installation Manual [it]
ReadyNAS Surveillance
Add-on Manual
Firmware:
RAIDiator 4.2.17 or later
350 East Plumeria Drive
San Jose, CA 95134
USA
May 2012
202-11009-01
ReadyNAS Surveillance Add-on
© 2012 NETGEAR, Inc. All rights reserved
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
Technical Support
Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or
for more information about the topics covered in this manual, visit the Support website at
http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/app/answers/detail/a_id/984.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. Other brand and product names are registered trademarks or trademarks of their respective
holders. © 2011 NETGEAR, Inc. All rights reserved.
Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes
to the products described in this document without notice. NETGEAR does not assume any liability that may occur
due to the use, or application of, the product(s) or circuit layout(s) described herein.
2
Contents
Chapter 1 Getting Started
Chapter 2 Camera Setup
About ReadyNAS Surveillance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Compatible Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Install Surveillance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Make Sure You Have the Licenses You Need. . . . . . . . . . . . . . . . . . . . . . .8
Log In to ReadyNAS Surveillance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
ReadyNAS Surveillance Toolkit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
ReadyNAS Surveillance Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Add Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
View or Change Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
View or Change Camera Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Specify Lens Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Set Up a Second Video Stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
View Camera Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Chapter 3 Recordings & Events
Set the Recording Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Set Up Events and Actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Set Up Camera Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
System Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Recording Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Copy a Scheduled Event to Another Day. . . . . . . . . . . . . . . . . . . . . . . .26
Add Event Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
I/O Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Email Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
SMTP Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Chapter 4 Management
Activate a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Transfer Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Remove the ReadyNAS Surveillance Add-on . . . . . . . . . . . . . . . . . . . . . .35
Manage Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
View Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Save and Load Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
3
ReadyNAS Surveillance Add-on
Set Up a Backup Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Set Up a Backup Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Backup System Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Set Up a Backup Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Use Windows Explorer to Back Up Video Data . . . . . . . . . . . . . . . . . . .44
Delete Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
CMS Service Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Chapter 5 Live View
Access Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Remote Live Viewer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Surveillance Mobile App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Live View Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Live View Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
General Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Set Up the Stream Profile for Each Camera. . . . . . . . . . . . . . . . . . . . . .52
Customize the On-screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Set the Monitor Display for Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . .54
Set Up Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Set Up Joystick Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Set Up Live View Sound for an Event . . . . . . . . . . . . . . . . . . . . . . . . . .57
E-Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Set Up an E-map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Chapter 6 Search and Playback
Access Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Search Recorded Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Playback Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Playback Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Intelligent Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Post Processing Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Save a Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Save an Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Print an Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Back Up Recorded Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
4
1. Getting Started
This chapter covers the following topics:
• About ReadyNAS Surveillance
• Requirements
• Make Sure You Have the Licenses You Need
• Install Surveillance
• Log In to ReadyNAS Surveillance
• ReadyNAS Surveillance Toolkit
• ReadyNAS Surveillance Mobile App
You can also visit the ReadyNAS Photos II Community Support Forum (at
www.readynas.com/forum/viewforum.php?f=145).
1
5
ReadyNAS Surveillance Add-on
About ReadyNAS Surveillance
The ReadyNAS Surveillance Add-on puts network video recorder (NVR) software onto the
same ReadyNAS storage system that you can use to store your video data. You use
Surveillance to manage your IP cameras, stream video, and store video data. The following
illustration shows a small network that uses two IP cameras with a single ReadyNAS system.
Access
Surveillance
from your PC
IP cameras
Figure 1. Network with ReadyNAS Surveillance and two IP cameras
ReadyNAS
system with
NVR software
Router
Mobile devices
use Live View
for streaming
video
Use the
NETGEAR NVR
toolkit on your
laptop
You can use a free trial version of ReadyNAS Surveillance for 30 days. After that, you need
one or more licenses to run the software. Before you install ReadyNAS Surveillance, you
must install your ReadyNAS storage system and set it up as described in your ReadyNAS
installation guide and user manual.
You can work with ReadyNAS Surveillance in several ways:
• Surveillance add-on.
This is the main software that you install through FrontView. It
loads the NVR software onto your ReadyNAS storage system, and allows you to use your
Internet browser to specify settings for your system, to use Live View, and to use
Playback.
• ReadyNAS Surveillance toolkit.
This is a group of Windows-based applications that let
you use Live View and Playback, and manage some settings such as those for backing
up video data without using FrontView.
• Live V
iew for mobile devices. Use your phone or mobile device to view streaming
video.
Getting Started
6
ReadyNAS Surveillance Add-on
Compatible Products
• ReadyNAS Surveillance is compatible with all x86-based ReadyNAS platforms including
the ReadyNAS Ultra, ReadyNAS Pro, and ReadyNAS rack mount products.
• ReadyNAS Surveillance is compatible with major IP camera vendors including Axis,
ACTi, Arecont, IQinVision, Mobotix, Panasonic, Sony, Vivotek, and many other brands.
For a complete list visit
www.readynas.com/surveillance.
Requirements
To use Surveillance with a compatible ReadyNAS unit and cameras, you need the following:
• RAIDiator firmware version 4.2.17 or later
• Licenses based on the number of cameras that you are using
• A Windows-based computer
• Microsoft Internet Explorer 8 or later
• Microsoft Visual C++ 2005 SP1 Redistributable package (vcredist_x86.exe), which you
are prompted to download and install during the ReadyNAS Surveillance installation.
Install Surveillance
Note: On Windows Server 2008, the ReadyNAS Surveillance Toolkit
needs to be installed before the Add-on. See
Surveillance Toolkit on page 9.
When you download the ReadyNAS Surveillance Add-on, you can purchase a license or use
the free 30-day trial version.
To install Surveillance:
1. Make sure that your ReadyNAS storage unit is installed and working on your network.
2. Use the RAIDar discovery tool to display the FrontView screen for your ReadyNAS storage
system.
3. In FrontView, from the main menu, select Add-ons > Installed.
4. Click Surveillance Add-on to install it.
ReadyNAS
Getting Started
7
ReadyNAS Surveillance Add-on
Make Sure You Have the Licenses You Need
Y ou need a license for each ReadyNAS storage system that will use the Surveillance Add-on.
When you purchase a license, you need to activate it. See Activate a License on page 32.
You can transfer an active license from one ReadyNAS unit to another, but you cannot
duplicate a single license for use on multiple ReadyNAS units. See Transfer Licenses on
page 34.
Log In to ReadyNAS Surveillance
To log in:
1. In FrontV
2. Click the Manage ReadyNAS Surveillance button.
You are prompted to log in:
3. (Optional) To change the language, select a language from the drop-down list.
4. In the user name field, type admin.
5. In the password field, type netgear1.
The Surveillance screen displays. The main menu is in the upper right corner of the
screen:
iew, from the main menu, select Add ons > Installed.
• Settings. Set up Surveillance to work with your cameras and specify recording events
and associated actions such as email notifications.
• Live V
• Playback. V
iew. View live streaming video.
iew recorded video.
Getting Started
8
ReadyNAS Surveillance Add-on
ReadyNAS Surveillance Toolkit
The toolkit is a Windows-based group of applications that you can use to work with
ReadyNAS Surveillance without using the FrontView application for your ReadyNAS storage
system. This is especially useful if your computer or mobile device is not on the same local
area network (LAN) as the ReadyNAS storage unit.
Note: On Windows Server 2008, the ReadyNAS Surveillance Toolkit
needs to be installed before the Add-on.
The toolkit includes the following:
• Backup System
• Of
• Playback System
• Remote Live V
• V
fline License Tool
iewer
erification Tool
To install the ReadyNAS Surveillance Toolkit:
1. Download the toolkit from the ReadyNAS download website at:
www.readynas.com/surveillance.
2. Unzip the file and double-click the setup.exe file.
3. When prompted, select a setup language, or leave English selected.
4. Click Next and follow the wizard steps to accept the license agreement for the ReadyNAS
Surveillance T
You are prompted to select a complete or custom installation:
oolkit, and to enter your user name and company.
Getting Started
9
ReadyNAS Surveillance Add-on
5. Select a radio button and click Next.
You are prompted to install Visual C++ 2005 Runtime Libraries, which you need to use
the ReadyNAS Surveillance
Toolkit.
6. Click Yes and then accept the license agreement.
The following screen displays:
7. Select a radio button and click Finish.
After your computer restarts, the toolkit is available on the Windows Start menu.
To uninstall the toolkit:
1. On the Windows Start menu, select All Programs > ReadyNAS Surveillance >
Uninstall ReadyNAS Surveillance.
2. Select the Remove radio button and click Next.
3. Follow the wizard prompts to uninstall the software.
Getting Started
10
ReadyNAS Surveillance Add-on
ReadyNAS Surveillance Mobile App
Y ou can use the ReadyNAS Surveillance mobile app to view live video and take snapshots of
it on your iPhone, iPad, or Android phone.
To set up the app:
1. Download the app and install it on your phone or iPad.
2. T
ap the Surveillance icon to launch the app.
3. In the My Sites screen, tap + to add a server
.
The server settings screen displays:
XXX.XXX
4. Use this screen to specify the location of the server (ReadyNAS system) to access that has
the video that you want to view.
• Server Name.
• Server Address.
Type a meaningful name to identify this ReadyNAS system.
This is the external IP address of the router on the LAN that has the
ReadyNAS system. You can use a tool like What Is My IP to identify the router’s
external IP address.
• Server Port.
The default port for Surveillance Live View is 5150. You must set up port
forwarding in the router at the IP address you just specified. (You must log in to your
router to set up the port forwarding.)
• User name. T
ype admin (lower case), which is the user name to access ReadyNAS
Surveillance.
• Password. Enter the password that you set up for the admin user name.
The default
is netgear1, but NETGEAR recommends that you change it to a more secure
password.
Getting Started
11
ReadyNAS Surveillance Add-on
5. Tap Save to save your settings.
This server is added to the My Sites screen.
6. T
ap the server to view the video:
7. You can use the icons at the bottom of the screen to adjust the display.
Getting Started
12
2. Camera Setup
This chapter covers the following topics:
• Add Cameras
• View or Change Camera Settings
• View or Change Camera Parameters
• Specify Lens Settings
• Set Up a Second Video Stream
• View Camera Status
2
13
ReadyNAS Surveillance Add-on
Add Cameras
You can search for cameras on the network and add them, or you can add them manually.
To automatically search and add cameras:
You can either search for UPnP cameras, or use the camera search tool. Before searching,
UPnP cameras, make sure that the cameras support UPnP
1. Select IP Camera > Camera Settings > Camera Search.
2. Click the Search button.
.
The screen expands and lists all the currently available cameras. The inserted cameras
are shown in blue.
3. Click the + icon to add a camera to your camera list.
The Camera Settings screen displays.
4. Type the camera name, user name, and password.
Assign each camer to a different video channel. After the trial period, a license key is
needed for each channel.
For better compatibility between the camera and the ReadyNAS system, make sure that
the privilege of camera credential is admin level.
Camera Setup
14
ReadyNAS Surveillance Add-on
5. Click the Add button.
The updated camera list displays.
To manually add a camera:
1. Select IP Camera > Camera Settings.
The number of rows in
the Camera list depends
on your license.
2. Click the next available row in the Camera List and enter the camera’s information.
• Camera name. Name of the camera.
• Address. IP address.
• Port. T
ransmission port.
• Administrator Name. Login user name.
• Password. Login password.
3. T
o save time, you can click Auto Detection to automatically detect the channel, protocol,
vendor, and model. If you prefer, you can enter this information manually:
• Camera Channel.
The assigned channel number for each camera source.
• Protocol. Data transmission protocol.
• V
endor. Camera vendor name.
• Model. Camera model name.
For better compatibility between camera and system, make sure the privilege of camera
credential is admin level.
4. Click the Save button.
Note: Y ou can use the Reset button to return to the latest saved settings of
the selected camera. The Clear button returns all the settings to
their default values.
Camera Setup
15
ReadyNAS Surveillance Add-on
View or Change Camera Settings
To view or change camera settings:
1. Select IP Camera > Camera Settings.
The Camera Settings tab is selected.
2. T
o make changes, click a camera to select it.
3. Modify the information for this camera.
• Camera Name. The name of the camera.
• Address.
• Port.
• Administrator Name. Login user name.
• Password. Login password.
4. Enter channel, protocol, vendor
To save time, you can click Auto Detection to automatically detect the channel, protocol,
vendor
• Video Channel. The camera number of the video feed.
• Protocol. Data transmission protocol.
• V
• Model. Camera model name.
5. Click the Save button.
You can use this method to replace a camera if needed.
, and model. If you prefer, you can enter this information manually:
endor. Camera vendor name.
The IP address.
The transmission port.
, and model details.
Camera Setup
16
ReadyNAS Surveillance Add-on
View or Change Camera Parameters
You can view and change details about each camera.
To view or change camera parameters:
1. Select IP Camera > Camera Parameters.
The Camera Parameters tab displays.
2. In the Camera List, click the camera that you want to modify
3. Modify the information for this camera.
• Camera Name. Name of the camera.
• V
ideo Format. Select the format that this camera supports.
• Frame Rate. Select the frame rate of the camera.
• Resolution. Select the resolution of the camera.
• Quality. Select the image quality of the camera.
4. Click the Save button.
.
Camera Setup
17
ReadyNAS Surveillance Add-on
Specify Lens Settings
You can specify whether or not each camera uses an Immervision lens and its position.
To specify lens settings:
1. Select IP Camera > Camera Parameters > Lens Settings.
2. In the Camera List, click the camera that you want to modify.
3. Modify the information for the camera.
• Camera Name. Name of the camera.
• ImmerV
button.
• Camera Position. Select the position of the camera as wall, ceiling, or ground.
4. Click the Save button.
Note: If you enable the lens and it is not installed correctly or not installed
ision Lens. If an ImmerVision lens is installed, select the Enable radio
at all, a warning message displays if someone tries to operate the
lens on the Live View screen.
Camera Setup
18
ReadyNAS Surveillance Add-on
Set Up a Second Video Stream
You can set up two streams. The main video stream can be viewed from a computer on the
network, or at a remote location with an Internet connection that has the bandwidth to support
the flow of information. The settings for the main stream are shown in the Camera
Parameters screen. See View or Change Camera Parameters on page 17.
The second stream is a lower frames per second (FPS) live stream display, and is meant to
be viewed from smartphones or mobile devices.
To set up a second stream:
1. Select IP Camera > Camera Parameters > Second Stream Settings.
2. Adjust the following settings as needed:
• Stream Profile.
access this camera, select Enable.
• Low Profile.
view.
• Minimum Profile.
multiview.
3. If you made changes, click Save.
The default status is Disabled. If you want to allow a mobile client to
The stream profile, under 300 kbps, is designed for mobile client single
The stream profile, under 100 kbps, is designed for mobile client
Camera Setup
19
ReadyNAS Surveillance Add-on
View Camera Status
To view the camera status, select IP Camera > Camera Status.
The following information displays:
• Connection Status.
button to change the connection status.
• Rec. Status.
• Frame Rate.
• Bit Rate.
• Estimated Remaining Recording T
dynamic total bit rate.
If the value in the total for the Bit Rate column is red, it means that the system load is too
heavy.
The recording schedule of this camera at this time.
The frame rate of this camera.
The transmission bit rate of this camera.
The status of the connection. Click the Connect or Disconnect
ime. The current free capacity divided by the
Camera Setup
20
3. Recordings & Events
This chapter covers the following topics:
• Set the Recording Mode
• Set Up Events and Actions
• Recording Schedule
• I/O Boxes
• Email Setup
3
21
ReadyNAS Surveillance Add-on
Set the Recording Mode
The recording mode determines when each camera records video.
To set the recording mode:
1. Select Recording & Event > Recording Settings > Recording Mode.
2. Select the recording mode that you want to use.
• No Recording. Do not record video.
• Record by Schedule. Record video based on a schedule.
• Always Record.
you select Always Record, the selected cameras start to record immediately.
• Automatic Recycle. Select the Enable check box if you want to recycle disk space
automatically when the disk is full.
• Keep V
If both the Automatic Recycle check box and the Keep Video check box are selected, the
Automatic Recycle setting overrides the Keep V
gets full, newer video content is written on top of older content, which erases the older
content.
ideo. Set a period during which the recorded video clips will be kept intact.
Automatically record video continuously on the selected cameras. If
ideo setting. In other words, if your disk
Recordings & Events
22
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