Registration on the website or over the phone is required before you can use our telephone support service. The phone
numbers for worldwide regional customer support centers are on the Warranty and Support Information card that came
with your product.
Go to http://kbserver.netgear.com for product updates and Web support.
Trademarks
NETGEAR, the NETGEAR logo, ReadyNAS, X-RAID, FrontView, RAIDar, RAIDiator, Network S torage Processor,
and NSP are trademarks or registered trademarks of NETGEAR, Inc. Microsoft, Windows, Windows NT and Vista are
registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks
of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
Certificate of the Manufacturer/Importer
It is hereby certified that the ReadyNAS Duo has been suppressed in accordance with the conditions set out in the
BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in
accordance with the regulations may, however , be subject to certain restricti ons. Please refer to the notes in the operating
instructions.
The Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market
and has been granted the right to test the series for compliance with the regul ations.
Bestätigung des Herstellers/Importeurs
Es wird hiermit bestätigt, daß dasReadyNAS Duo gemäß der im BMPT-AmtsblVfg 243/1991 und Vfg 46/1992
aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B. Testsender) kann jedoch
gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung.
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.
Voluntary Control Council for Interference (VCCI) Statement
This equipment is in the Class B category (information equipment to be used in a residential area or an adjacent area
thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing
Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas. When used
near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling.
ii
v1.1, April 2008
Product and Publication Details
Model Number:
Publication Date:April 2008
Product Family:Network Storage
Product Name:ReadyNAS Duo
Home or Business Product:Home
Language:English
Publication Part Number:202-10366-01
Publication Version Number:1.1
v1.1, April 2008
iii
iv
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Contents
NETGEAR ReadyNAS Duo User Guide
About This Manual
Conventions, Formats, and Scope .................................................................................... x
How to Use This Manual .................................................................................................. xi
How to Print This Manual ................................................................................................. xi
Replacing a Failed Disk ................................ ..................................................................3-3
Ordering a Replacement Disk ..................................................................................3-3
Replacing a Failed Disk on the ReadyNAS Duo ....................................... ...............3-3
viContents
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Resynchronizing the Volume ..........................................................................................3-5
Resetting Your System (System Switch) ........................................................................3-5
Changing User Passwords .............................................................................................3-6
Appendix A
ReadyNAS Duo Glossary
Appendix B
General Glossary
Index
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viiiContents
v1.1, April 2008
About This Manual
Congratulations on your purchase of a ReadyNAS™ Duo from NETGEAR, Inc. If you have not
already done so, please read the printed Installation Guide provided with your product and the
ReadyNAS Setup Manual on the Installation CD.
The ReadyNAS Setup Manual takes you step-by-step through the Setup Wizard and quickly
prepares the ReadyNAS Duo for your network. The NETGEAR® ReadyNAS Duo User Guide
explains each of the available options in detail, including many of the advanced options not
described during the Setup Wizard process. The manual includes:
Chapter 1, “Configuring Your ReadyNAS Duo,” describes all the menus and tabs available in the
FrontView Advanced Control mode.
Chapter 2, “Accessing Shares from Your Operating System.” If you have already configured the
ReadyNAS Duo and you need help in accessing the shares on the ReadyNAS Duo, skip to this
chapter.
Chapter 3, “Maintenance and Administration”:
•If a disk fails, learn about the proper procedure for replacing the failed disk in “Replacing a
Failed Disk.”
•If you need to reinstall the firmware or reset the system back to the factory default
configuration, see “Resetting Your System (System Switch)” for an explanation of both.
•“Changing User Passwords” covers users other than administrators can access FrontView to
change their password.
Appendix A, “ReadyNAS Duo Glossary,” covers questions on what constitutes a valid input for
hostname, workgroup, or password.
Appendix B, “General Glossary,” provides definitions for some of the technical terminologies
used in this document.
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Conventions, Formats, and Scope
The conventions, formats, and scope of this manual are described in the following paragraphs:
•Typographical Conventions. This manual uses the following typographical conventions:
ItalicEmphasis, books, CDs, file and server names, extensions
BoldUser input, IP addresses, GUI screen text
FixedCommand prompts, CLI text, code
italicURL links
•Formats. This manual uses the following formats to highlight special messages:
Note: This format is used to highlight information of importance or special interest.
Tip: This format is used to highlight a procedure that will save time or resources.
Warning: Ignoring this type of note might result in a malfunction or damage to the
equipment.
Danger: This is a safety warning. Failure to take heed of this notice might result in
personal injury or death.
•Scope. This manual is written for the ReadyNAS Duo according to these specifications:
The HTML version of this manual includes the following:
•Buttons, and , for browsing forward or backward through the manual one page
at a time.
•A button that displays the table of contents and a button that displays an index.
Double-click on a link in the table of contents or index to navigate directly to where the topic
is described in the manual.
•A button to access the full NETGEAR, Inc. online knowledge base for the product
model.
•Links to PDF versions of the full manual and individual chapters.
How to Print This Manual
To print this manual, you can choose one of the following options, according to your needs.
•Printing a page from HTML. Each page in the HTML version of the manual is dedicated to
a major topic. Select File > Print from the browser menu to print the page contents.
•Printing from PDF. Your computer must have the free Adobe Acrobat Reader installed for
you to view and print PDF files. The Acrobat Reader is available on the Adobe website at
http://www.adobe.com.
–Printing a PDF chapter. Use the PDF of This Chapter link at the top left of any page.
•Click the PDF of This Chapter link at the top left of any page in the chapter you want
to print. The PDF version of the chapter you were viewing opens in a browser
window.
•Click the print icon in the upper left corner of your browser window.
–Printing a PDF version of the complete manual. Use the Complete PDF Manual link
at the top left of any page.
•Click the Complete PDF Manual link at the top left of any page in the manual. The
PDF version of the complete manual opens in a browser window.
About This Manualxi
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•Click the print icon in the upper left corner of your browser window.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
The Advanced Control mode shows all of the settings available in the Setup Wizard plus some
more advanced features. The basic network settings and other, optional, more advanced features
are included in this chapter.
Figure 1-1
When you first switch to this mode, you see the menus on the left that allow you to quickly jump to
the screen you want.
As you click the menu buttons, you notice a similar theme across all screens. At the top right
corner is the command bar that typically provides options to return to the Home screen, refresh the
browser window, display Help where available, or to log out of this session. For security reasons,
Logout acts only as a reminder to close the current browser session, which is necessary to securely
log out.
,.
Figure 1-2
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Toward the bottom left, there are two buttons that allow you to switch back and forth between the
Setup Wizard mode and the Advanced Control mode. At the bottom of the screen is the status bar
including the date button on the left which, which clicked, links you to the Clock screen. The
status lights to the right give a quick glimpse of the system device status.
Figure 1-3
Move the mouse pointer over the status light to display device information, or click a status light to
display the status in more detail. Above the Status Lights is the Apply button. Use this to save any
changes on the current screen.
You can access your Network settings by selecting Network from the main menu. From the
Network menu, you can then navigate to your basic network settings screens such as Interfaces,
Global Settings, WINS and DHCP.
Setting Up Your Network Connection
This section allows you to refine your local network interface settings as well as your global
settings that allow access to your workgroup and share folders.
Ethernet Interface Settings
Select Network > Interfaces, and then select the Ethernet tab. From this screen you can specify
your network interface-specific settings.
In the Standard Setting section, you can specify the IP address, network mask, speed/duplex
mode, and MTU settings. In most networks where a DHCP server is enabled, you can simply
specify the Use values from a DHCP server option to automatically set the IP address and
network mask.
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Figure 1-4
•IP Assignment. Select either Use values from a DHCP server or Use values below.
–If you elect to assign the IP address using Use values from a DHCP server, NETGEAR
advises that you set the lease time on the DHCP server/router to a value of at least a day.
Otherwise, you might notice that the ReadyNAS Duo IP address changes even when
ReadyNAS Duo has been powered down for only a few minutes. Most DHCP servers
allow you to assign a static IP address for specified MAC addresses. If you have this
option, this would be a good way to ensure your ReadyNAS Duo maintains the same IP
address even in DHCP mode.
–If you assign a static IP address by selecting Use values below, be aware that the browser
will lose connection to the ReadyNAS Duo device after the IP address has been changed.
To reconnect after assigning a static IP address, open RAIDar and click Rescan to locate
the device, and then reconnect.
•Speed/Duplex Mode. If you have a managed switch that works best if the devices are forced
to a particular speed or duplex mode, you can select the setting you want. NETGEAR advises
that you keep the setting in an Auto-negotiation mode otherwise.
Figure 1-5
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•MTU. In some network environments, changing the default MTU value can fix throughput
problems. NETGEAR advises that you leave the default setting otherwise.
Figure 1-6
In the Performance Setting area, the Enable jumbo frames option allows you to optimize the
ReadyNAS Duo for large data transfers such as multiple streams of video playback. Select this
option if your NIC and your gigabit switch support jumbo frames.
Note: The ReadyNAS Duo supports a 7936 byte frame size, so for optimal performance,
a switch capable of this frame size or larger should also be used.
Global Network Settings
It is important that all of your Network settings are correctly specified. When you first install the
ReadyNAS Duo, the default settings are used. However, you can customize some of these settings;
for example, you could change your Workgroup name.
•Hostname
The Hostname you specify is used to advertise the ReadyNAS Duo on your network. You can
use the hostname to address the ReadyNAS Duo in place of the IP address when accessing the
ReadyNAS Duo from Windows, or over OS X using SMB. This is also the name that appears
in the RAIDar scan list.
The default hostname is nas- followed by the last three bytes of your primary MAC address.
•Default Gateway
The Default Gateway specifies the IP address of the system where your network traffic is
routed if the destination is outside your subnet. In most homes and smaller offices, this is the
IP address of the router connected to the cable modem or your DSL service.
If you selected the DHCP option in the Ethernet or Wireless tab, the Default Gateway field is
automatically populated with the setting from your DHCP server. If you selected the Static
option, you can manually specify the IP addresses of the default gateway server here.
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•Workgroup
The W orkgroup is the file loca tion name where your ReadyNAS Duo share folders reside. The
default name is NETGEAR. This name is broadcast on your Network. This name can be
changed to a name that is more familiar and recognizable. Just enter a new name and click
Apply.
Figure 1-7
•DNS Settings
The DNS area allows you to specify up to three Domain Name Service servers for hostname
resolution. The DNS service translates host names into IP addresses.
If you selected the DHCP option in the Ethernet or Wireless tab, the Domain Name Server
fields are automatically populated with the DNS settings from your DHCP server. If you
selected the Static option, you can manually specify the IP addresses of the DNS servers and
the domain name here.
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Setting Up Security
The Security tab allows you to set the administrator password, administer security, and set up the
password recovery feature on the ReadyNAS Duo. You will also be able to set up your User and
Group Accounts.
Admin Password
The Admin Password tab allows you to change the administrator user password. The administrator
user is the only user that can access FrontView, and this user has administrative privileges when
accessing shares. Be sure to set a password different from the default password, and make sure that
this password is kept in a safe place. Anyone who obtains this password can effectively change or
erase the data on the ReadyNAS Duo.
Figure 1-8
As a safeguard, you are requeste d to enter a pas sword recovery question, the expected answer, and
an e-mail address. If, in the future, you forget the password, you can go to
https://<ReadyNAS ip_address>/password_recovery. Successfully answering the questions there
resets the Admin Password, and that new password is sent to the e-mail address you enter on this
screen.
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Figure 1-9
Setting Up User and Group Accounts
In the User & Group Accounts security mode, the Accounts tab screen allows you to manage
user and group accounts on the ReadyNAS Duo.
Managing Users
To manage user accounts:
1. Select Manage Users from the drop-down menu.
2. Click the Add User tab to add a new user. You can add up to five users at a time. For each
user, add the following information:
•User name,
•E-mail address
•User ID
•Select a group from the Group pull-down menu.
•Password
•Disk quota.
3. Click Apply to save your settings.
Figure 1-10
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Only the user name field is required; however, you should specify a user e-mail address if you
intend to set up disk quotas. Without an e-mail address, the user will not be warned when disk
usage approaches the specified disk quota limit. If you do not wish to assign a disk quota, enter 0.
If you wish to add a large number of users, select Import user list from the pull-down menu.
Figure 1-11
Here, you can upload a CSV (Comma Separated Value) formatted file containing the user account
information. The format of the file is:
•If a listed group account does not exist, it is automatically created.
•Group and quota are set to the defaults if not specified.
•E-mail notification is not sent to the user if the field is omitted or left blank.
•UID is automatically generated if not specified.
•Empty fields are replaced with account defaults.
Examples of acceptable formats are as follows (note that you can omit follow-on commas and
fields if you wish to accept the system defaults for those fields, or you can leave the fields empty):
fred,hello123
In this example, user fred has a password set to hello123, belongs to the default group, receives no
e-mail notification, has a UID assigned automatically, and has a default quota.
barney,23stone,,barney@bedrock.com
In this example, user barney has a password set to 23stone, belongs to the default group, receives
e-mail notification sent to barney@bedrock.com, has a UID assigned automatically, and has a
default quota.
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wilma,imhiswif,ourgroup,wilma@bedrock.com,225,50
In this example, user wilma has a password imhiswif, belongs to the group ourgroup, receives email notification sent to wilma@bedrock.com, has a UID set to 225, and a quota set to 50 MB.
Managing Groups
To add a new group:
1. Select Manage Groups from the drop-down menu in the upper right corner.
2. Select the Add Group tab if it is not already selected. You can add up to five groups at a time.
If you expect to have just one big set of users for one group, you can forego adding a new
group and accept the default users group.
3. Click Apply to save your settings.
If you want, a user can belong to multiple groups. Once you have created user accounts, you can
specify secondary groups that the user can belong to. This allows for finer-grain settings for share
access. For instance, you can have user Smithy in the General group also belong to the Finance
group so Smithy can access shares restricted to only the Finance Group.
When adding a new group, you can specify the amount of disk space you wish to allocate that
group by setting a disk quota. A value of 0 denotes no limit. You can also set the Group ID, or
GID, of the group that you are adding. You can leave this field blank and let the system
automatically assign this value unless you wish to match your GID to your NFS clients.
Figure 1-12
After adding your groups, you can view or change your groups by clicking the alphabetical index
tab, or click All to list all groups.
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If you wish to add a large number of groups, select Import group list from the pull-down menu.
Figure 1-13
You can upload a CSV (Comma Separated Value) formatted file containing the group account
information. The format of the file is:
•Group members are optional.
Examples of acceptable formats are as follows (note that you can omit follow-on commas and
fields if you wish to accept the system defaults for those fields, or you can leave the fields empty):
flintstones
In this example, the group flintstones is created with an automatically assigned GID and
default quota.
rubble,1007,5000,barney:betty
In this example, the group rubble has a GID of 1007, a quota of 5000 MB, with members
barney and betty.
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Setting Accounts Preferences
You can set various account defaults by selecting Preferences option from the pull-down menu.
Figure 1-14
Selecting Services for Share Access
The Services screen allows you to manage various services for share access. This in effect controls
the type of clients you wish to allow access to the ReadyNAS Duo. Four types of services are
available: Standard File Protocols, Streaming Services, Discovery Services and Installed AddOns.
These different services are explained in the following sections.
Standard File Protocols
The standard file protocols are common file-sharing services that allow your workstation clients to
transfer files to and from the ReadyNAS Duo using built-in file manager-over-network file
protocols supported by the client operating system. The available services are:
•CIFS (Common Internet File Service). Sometimes referred to as SMB. This protocol is used
mainly by Microsoft Windows clients, and sometimes by Mac OS X clients. Under Windows,
when you click on My Network Places Network Neighborhood, you are going across CIFS.
This service is enabled by default and cannot be disabled.
•NFS (Network File Service). NFS is used by Linux and Unix clients. Mac OS 9/X users can
access NFS shares as well through console shell access. The ReadyNAS Duo supports NFS v3
over UDP and TCP.
•AFP (Apple File Protocol). Mac OS 9 and OS X works best using this protocol as it handles
an extensive character set. However, in mixed PC and Mac environments, it is advisable to use
CIFS/SMB, unless enhanced character set support is necessary on the Mac.The ReadyNAS
Duo supports AFP 3.1.
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•FTP (File Transfer Protocol). Widely used in public file upload and download sites.
ReadyNAS Duo supports anonymous or user access for FTP clients, regardless of the security
mode selected. If you wish, you can elect to set up port forwarding to nonstandard ports for
better security when accessing files over the Internet.
•HTTP (Hypertext Transfer Protocol). Used by Web browsers. ReadyNAS Duo supports
HTTP file manager, allowing Web browsers to read and write to shares using the W eb browser.
This service can be disabled in lieu of HTTPS to allow for a more secure transmission of
passwords and data. With the option to redirect default Web access to a specified share, you
can transparently force access to http://readynas_ip to http://readynas_ip/share. This is
useful if you do not want to expose your default share listing page to outsiders. All you need in
the target share is an index file such as index.htm or index.html. You have the option of
enabling or disabling login authentication to this share.
•HTTPS (HTTP with SSL encryption). This service is enabled by default and cannot be
disabled. Access to FrontView is strictly through HTTPS for this reason. If you want remote
Web access to FrontView or your HTTPS shares, you can specify a nonstandard port (default
is 443) that you can forward on your router for better security . You can also regenerate the SSL
key based on the hostname or IP address that users will use to address the ReadyNAS Duo.
This allows you to bypass the default dummy certificate warnings whenever users access the
ReadyNAS Duo over HTTPS.
•Rsync. An extremely popular and efficient form of incremental backup made popular in the
Linux platform but now available for various other Unix systems as well as Windows and
Mac. Enabling rsync service on the ReadyNAS Duo allows clients to use rsync to initiate
backups to and from the ReadyNAS Duo.
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Figure 1-15
Streaming Services
The built-in streaming services on the ReadyNAS Duo allow you to stream multi-media content
directly from the ReadyNAS Duo, without the need to have your PC or Mac po wered on.
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Figure 1-16
•SlimServer provides music streaming to the popular Squeezebox music players from Slim
Devices. You can click the http setup link for more detailed configuration options.
•iTunes Streaming Server enables iTunes clients to stream media files straight from the
ReadyNAS Duo. You can click the http setup link for more detailed configuration options.
•UPnP AV provides media streaming service to stand-alone networked home media adapters
and networked DVD players that support the UPnP AV protocol or are Digital Living Network
Alliance (DLNA) standard compliant. The ReadyNAS Duo comes with a reserved media
share that is advertised and recognized by the players. Simply copy your media files to the
Videos, Music, and Pictures folders in that share to display them on your player. If you wish,
you can specify a different media path where your files reside.
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•Home Media Str eaming Server provides streaming of v ideos, musi c, and pictures to popu lar
networked DVD players. The streaming players often utilize the streaming client developed by
Syabas. Similar to UPnP AV, this service is used to stream videos, music, and pictures from the
reserved media share to these adapters. If you wish to change the location where the media
files are stored, you can specify a different share and folder path. Note that this path is shared
between the UPnP AV and this service.
Discovery Services
•Bonjour service provides a simple way of discovering various services on the ReadyNAS
Duo. Bonjour currently provides an easy way to connect to FrontView, IPP printing, and AFP
services. OS X has built-in Bonjour support, and you can download Bonjour for Windows
from Apple’s website.
•UPnP provides a means for UPnP-enabled clients to discover the ReadyNAS Duo on your
LAN.
Figure 1-17
Installed AddOns
Two add-ons allow you to download files unattended using the Bit Torrent technology and share
your photos on the ReadyNAS photo-share site.
•Bit Torrent. The ReadyNAS Duo enables peer-to-peer file sharing and allows the ReadyNAS
Duo to queue and index torrent download files.
•ReadyNAS Photos. The ReadyNAS Duo allows you to share photos with select users on the
Internet. You must install ReadyNAS Photos software which is available on the ReadyNAS
site. Simply click Install ReadyNAS Photos and follow the on-screen prompts. Once you have
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enabled this feature and downloaded the software, you will be able to share photos located in
your Pictures folder.