Netgear ReadyNAS Remote Installation Manual
ReadyNAS Remote
User Manual
June 2013
202-11078-03
350 East Plumeria Drive
San Jose, CA 95134
USA
ReadyNAS Remote
Support
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without notice. © NETGEAR All rights reserved.
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Contents
Chapter 1 Getting Started
Chapter 2 Remote Access to Your ReadyNAS
ReadyNAS Remote Basic Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Set Up ReadyNAS Remote on Your ReadyNAS . . . . . . . . . . . . . . . . . . . . .7
Install the ReadyNAS Remote Client on Remote Devices. . . . . . . . . . . . . .8
Install the ReadyNAS Remote Client on Your Computer . . . . . . . . . . . . .8
Install the ReadyNAS Remote Client on Your Mobile Device . . . . . . . .10
Allow Cloud Users to Access Your ReadyNAS System. . . . . . . . . . . . . . .11
Allow Cloud Users to Access Your ReadyNAS OS 6 System . . . . . . . .11
Allow Cloud Users to Access Your RAIDiator 5.3 System . . . . . . . . . . .13
Allow Cloud Users to Access Your RAIDiator 4.1 or 4.2 System . . . . . .14
Access Your ReadyNAS Using ReadyNAS Remote . . . . . . . . . . . . . . . . .17
Use ReadyNAS Remote on a Windows Computer . . . . . . . . . . . . . . . .17
Use ReadyNAS Remote on a Mac Computer . . . . . . . . . . . . . . . . . . . .20
Use ReadyNAS Remote on a Mobile Device. . . . . . . . . . . . . . . . . . . . . . .22
Browse Files and Folders on Your ReadyNAS. . . . . . . . . . . . . . . . . . . .22
Copy Files and Folders to your ReadyNAS . . . . . . . . . . . . . . . . . . . . . .24
Use ReadyDROP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Enable ReadyDROP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Manage Files Using the ReadyDROP Portal . . . . . . . . . . . . . . . . . . . . .29
Manage Files Using a ReadyDROP-Enabled Device. . . . . . . . . . . . . . .32
Chapter 3 Advanced Settings
Manage Advanced Settings Using ReadyNAS OS 6 . . . . . . . . . . . . . . . . .35
Manage Proxy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Manage Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Manage Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Manage Advanced Settings Using RAIDiator 5.3. . . . . . . . . . . . . . . . . . . .41
Manage Proxy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Manage Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Manage Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Manage Advanced Settings Using RAIDiator 4.1 or 4.2. . . . . . . . . . . . . . .46
Manage Proxy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Manage Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Manage Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Restart P2P . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
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ReadyNAS Remote
Chapter 4 ReadyNAS Remote Account and Client Settings
Edit Your ReadyNAS Remote Account Profile. . . . . . . . . . . . . . . . . . . . . .54
Edit Your Account Profile Using a Windows Computer . . . . . . . . . . . . .54
Edit Your Account Profile Using a Mac Computer . . . . . . . . . . . . . . . . .56
Manage Your ReadyNAS Remote Client Settings. . . . . . . . . . . . . . . . . . .59
Manage Client Settings on a Windows Computer . . . . . . . . . . . . . . . . .59
Manage Client Settings on a Mac Computer . . . . . . . . . . . . . . . . . . . . .66
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1. Getting Started
This manual describes how to use ReadyNAS Remote to remotely access your ReadyNAS
storage system.
ReadyNAS Remote lets you access your storage system anywhere you have Internet access.
With ReadyNAS Remote, you can drag and drop files between your ReadyNAS system and your
computer or smartphone as though they were on the same LAN.
Data transmission over the Internet goes through an encrypted tunnel, so your data stays private
as it transfers to and from your ReadyNAS system.
This chapter covers the following topics:
• ReadyNAS Remote Basic Concepts
• Supported Operating Systems
• Set Up ReadyNAS Remote on Your ReadyNAS
• Install the ReadyNAS Remote Client on Remote Devices
• Allow Cloud Users to Access Your ReadyNAS System
1
For more information about the topics that are covered in this manual, visit the ReadyNAS
Remote FAQs web page at
You can also visit the ReadyNAS Remote support forum at
www.readynas.com/forum/viewforum.php?f=75.
www.readynas.com/?page_id=2545.
5
ReadyNAS Remote
ReadyNAS Remote Basic Concepts
The ReadyNAS Remote software has two parts:
• ReadyNAS Remote for ReadyNAS. Runs on your ReadyNAS system.
• ReadyNAS Remote client. Runs on each remote device (computer, smartphone, or
tablet) that you want to use to access your ReadyNAS system over the Internet.
When both of these parts are set up, you can drag and drop files between your ReadyNAS
system and your remote device, using simple tools like Windows File Explorer or OS X
Finder. All file permissions and share security settings are retained as though you were on a
local area network (LAN).
With ReadyNAS Remote, your ReadyNAS system and your remote devices access a remote
server at NETGEAR and use a peer-to-peer (P2P) virtual private network (VPN) connection.
Data transmission over the Internet goes through an encrypted tunnel, so your data stays
private as it transfers to and from your ReadyNAS system.
Using ReadyNAS Remote involves these high-level steps:
1. Set up ReadyNAS Remote on your ReadyNAS storage system.
• If your storage system is running ReadyNAS OS 6 or RAIDiator 5.3, simply enable the
ReadyNAS Remote feature on your storage system.
• If your storage system is running RAIDiator 4.2 or 4.1, install the ReadyNAS Remote
add-on and enable it on your storage system.
See Set Up ReadyNAS Remote on Your ReadyNAS on page 7.
2. Install ReadyNAS Remote client software on your computer.
If you want, you can also install the ReadyNAS Remote client (app) on your smartphone
or tablet.
See Install the ReadyNAS Remote Client on Remote Devices on page 8.
3. Grant access to Cloud users.
See Allow Cloud Users to Access Your ReadyNAS System on page 11.
4. Use ReadyNAS Remote to remotely access your ReadyNAS.
See Chapter 2, Remote Access to Your ReadyNAS.
Getting Started
6
ReadyNAS Remote
Supported Operating Systems
ReadyNAS Remote runs on the following ReadyNAS storage systems:
• 100, 300, and 500 series. Running ReadyNAS OS 6.
• NV+ v2. Running RAIDiator 5.3.1 or later.
• Duo v2. Running RAIDiator 5.3.1 or later.
• Pro 2/4/6. Running RAIDiator 4.2.4 or later.
• Ultra Plus 2/4/6. Running RAIDiator 4.2.4 or later.
• Ultra 2/4/6. Running RAIDiator 4.2.4 or later.
• NV+ v1. Running RAIDiator 4.1.5 or later.
• Duo v1. Running RAIDiator 4.1.5 or later.
The ReadyNAS Remote client supports the following operating systems:
• Microsoft Windows XP, Vista, 7, and 8
• Apple Mac OS X 10.5 Leopard or later
• Apple iOS
• Google Android
Set Up ReadyNAS Remote on Your ReadyNAS
If your storage system is running ReadyNAS OS 6 or RAIDiator 5.3, all you need to do is
enable the ReadyNAS Remote feature on your storage system. Use a computer that is on
the same local area network (LAN) as the ReadyNAS system.
If your storage system is running RAIDiator 4.2 or 4.1, install the ReadyNAS Remote add-on
and enable it on your storage system. Use a computer that is on the same local area network
(LAN) as the ReadyNAS system.
For more information about installing or enabling ReadyNAS Remote on your ReadyNAS
system, see the software manual for your system, which is available at
www.readynas.com/documentation.
Getting Started
7
ReadyNAS Remote
Install the ReadyNAS Remote Client on Remote Devices
Install the ReadyNAS Remote client on each device that will remotely access your
ReadyNAS storage system.
Install the ReadyNAS Remote Client on Your Computer
Before you can remotely access your ReadyNAS storage system using ReadyNAS Remote,
you must install the ReadyNAS Remote client software on your remote devices.
Note: You must use the ReadyNAS Remote client on a Windows or Mac
computer to create a ReadyNAS Remote account. You can install
the ReadyNAS Remote client on an Android or iOS (iPhone)
smartphone or tablet, but you cannot use the mobile app to create
an account.
To install ReadyNAS Remote client on a Windows or Mac computer:
1. Using the computer from which you want to remotely access a ReadyNAS system, visit
http://www.netgear.com/ReadyNAS-remote.
2. In the Quicklinks section, click the ReadyNAS Remote Addon Download link.
The ReadyNAS Remote download site displays.
Getting Started
8
ReadyNAS Remote
3. Download and install the appropriate client software for your operating system.
4. Launch the ReadyNAS Remote client.
5. Log in to your ReadyNAS Remote account or create a free ReadyNAS Remote account
When you create a ReadyNAS Remote account, you are automatically logged in as that
user
.
Tip: If you have a ReadyCLOUD account, you can use your ReadyCLOUD
credentials to log in to ReadyNAS Remote. For more information about
ReadyCLOUD, visit https://readycloud.netgear.com.
.
Getting Started
9
ReadyNAS Remote
The ReadyNAS Remote icon displays in the system tray.
Mac system tray
Windows system tray
You are logged in to your ReadyNAS Remote account from your computer.
Next, you need to allow Cloud users to access your ReadyNAS system (see Allow Cloud
Users to Access Your ReadyNAS System on page 11).
Cloud users can then access your ReadyNAS system remotely (see Chapter 2, Remote
Access to Your ReadyNAS).
Install the ReadyNAS Remote Client on Your Mobile Device
Before you can remotely access your ReadyNAS storage system using ReadyNAS Remote,
you must install the ReadyNAS Remote client software on your remote devices.
Note: You can install the ReadyNAS Remote client on an Android or iOS
(iPhone) smartphone or tablet, but you cannot use the mobile app to
create an account. You must use the ReadyNAS Remote client on a
Windows or Mac computer to create a ReadyNAS Remote account.
To install the ReadyNAS Remote client on a mobile device:
1. On your iOS or
Android mobile device, visit the app store for your device (Apple App
Store or Google Play store).
2. Download and install the ReadyNAS Remote app on your mobile device.
3. Launch the app on your mobile device.
4. Provide your ReadyNAS Remote account credentials.
You are logged in to your ReadyNAS Remote account from your iOS or Android mobile
device.
Next, you need to allow Cloud users to access your ReadyNAS system (see Allow Cloud
Users to Access Your ReadyNAS System on page 11).
Cloud users can then access your ReadyNAS system remotely (see Chapter 2, Remote
Access to Your ReadyNAS).
Getting Started
10
ReadyNAS Remote
Allow Cloud Users to Access Your ReadyNAS System
Before you can remotely access your ReadyNAS system using the ReadyNAS Remote
client, you must first grant access to Cloud users.
Cloud users are ReadyNAS Remote or ReadyCLOUD accounts. To grant access to a Cloud
user, you must add the user’s ReadyNAS Remote or ReadyCLOUD account to a remote
access list on your ReadyNAS System.
The following sections explain how to grant access to Cloud users on various ReadyNAS
systems.
For more information about ReadyCLOUD, visit https://readycloud.netgear.com.
Allow Cloud Users to Access Your ReadyNAS OS 6 System
To access your ReadyNAS system from your remote device (computer, smartphone, or
tablet), you must first set up ReadyNAS Remote on your ReadyNAS system. (See Set Up
ReadyNAS Remote on Your ReadyNAS on page 7.)
Next, you must install the ReadyNAS Remote client software on each device that will
remotely access your ReadyNAS storage system. (See Install the ReadyNAS Remote Client
on Remote Devices on page 8.)
Then, you can add Cloud users to your ReadyNAS system. Cloud users can access your
ReadyNAS system using their ReadyNAS Remote or ReadyCLOUD accounts.
To add a Cloud user to your ReadyNAS OS 6 system:
1. On the local admin page for your ReadyNAS OS 6 system, select Cloud > Cloud
Users.
2. Click the Invite User button next to the Cloud Users list.
Getting Started
11
ReadyNAS Remote
A pop-up screen displays.
3. Enter the email address of the person to whom you want to grant access.
4. Click the Search button.
• If that person has a ReadyNAS Remote or ReadyCLOUD account, that person’
name appears in the search results list. Select the person’s user name and click the
Invite button. That person’s user name appears in the Cloud Users list with a user
icon.
s user
• If that person does not have a ReadyNAS Remote or ReadyCLOUD account, you are
prompted to send the person an invitation to create a ReadyNAS Remote account.
That person is added to the Cloud Users list with an envelope icon. When the new
user creates a ReadyNAS Remote account, the envelope icon changes to a user
icon.
Cloud users have access to your ReadyNAS system through their ReadyNAS Remote or
ReadyCLOUD account.
For information about accessing your ReadyNAS system using ReadyNAS Remote, see
Chapter 2, Remote Access to Your ReadyNAS.
Getting Started
12
ReadyNAS Remote
Allow Cloud Users to Access Your RAIDiator 5.3 System
To access your ReadyNAS system from your remote device (computer, smartphone, or
tablet), you must first set up ReadyNAS Remote on your ReadyNAS system. (See Set Up
ReadyNAS Remote on Your ReadyNAS on page 7.)
Next, you must install the ReadyNAS Remote client software on each device that will
remotely access your ReadyNAS storage system. (See Install the ReadyNAS Remote Client
on Remote Devices on page 8.)
Then, you can add Cloud users to your ReadyNAS system. Cloud users can access your
ReadyNAS system using their ReadyNAS Remote or ReadyCLOUD accounts.
To add a Cloud user to your ReadyNAS RAIDiator 5.3 system:
1. In Dashboard, select Configure > System > Settings > Remote
2. Click the + button at the top of the Access List.
Access.
A pop-up screen displays.
3. Enter the email address of the person to whom you want to grant access.
4. Click the Search button.
Getting Started
13
ReadyNAS Remote
• If that person has a ReadyNAS Remote or ReadyCLOUD account, the person’s user
name appears in the Search Result list. Select the person’s user name and click the
Add button. That person’s user name appears in the Access List with a user icon.
• If that person does not have a ReadyNAS Remote or ReadyCLOUD account, you are
prompted to send the person an invitation to create a ReadyNAS Remote account.
That person is added to the Access List with an envelope icon. When the new user
creates a ReadyNAS Remote account, the envelope icon changes to a user icon.
Users on your Access List have access to your ReadyNAS system through their ReadyNAS
Remote or ReadyCLOUD account.
For information about accessing your ReadyNAS system using ReadyNAS Remote, see
Chapter 2, Remote Access to Your ReadyNAS.
Allow Cloud Users to Access Your RAIDiator 4.1 or 4.2 System
To access your ReadyNAS system from your remote device (computer, smartphone, or
tablet), you must first set up ReadyNAS Remote on your ReadyNAS system. (See Set Up
ReadyNAS Remote on Your ReadyNAS on page 7.)
Next, you must install the ReadyNAS Remote client software on each device that will
remotely access your ReadyNAS storage system. (See Install the ReadyNAS Remote Client
on Remote Devices on page 8.)
Then, you can add Cloud users to your ReadyNAS system. Cloud users can access your
ReadyNAS system using their ReadyNAS Remote or ReadyCLOUD accounts.
To add a Cloud user to your ReadyNAS RAIDiator 4.1 or 4.2 system:
1. Access the web-based management interface for your ReadyNAS system:
• If your ReadyNAS system is running RAIDiator 4.1, in FrontV
Installed Add-ons.
• If your ReadyNAS system is running RAIDiator 4.2, in FrontV
Installed.
iew, select Services >
iew, select Add-ons >
Getting Started
14
ReadyNAS Remote
A list of add-ons that are installed on your ReadyNAS system displays.
2. Scroll to the ReadyNAS Remote add-on section.
3. Click the Manage ReadyNAS Remote button.
The following screen displays.
4. In the Lookup field, enter the email address of a user with a ReadyNAS Remote or
ReadyCLOUD account and click the Find button.
A pop-up window notifies you that the user was found.
5. Click the OK button.
The user is listed in the Found pane.
6. Highlight the user in the Found pane and click the Add button.
The user is moved to the Allowed pane.
7. Click the Apply Settings button.
Users in the Allowed pane have access to your ReadyNAS system through their ReadyNAS
Remote or ReadyCLOUD accounts.
For information about accessing your ReadyNAS system using ReadyNAS Remote, see
Chapter 2, Remote Access to Your ReadyNAS.
Getting Started
15
2. Remote Access to Your ReadyNAS
Once you set up ReadyNAS Remote on your ReadyNAS storage system and remote devices,
you can use ReadyNAS Remote to access your storage system anywhere you have Internet
access.
ReadyNAS Remote allows you to easily and securely access data on your ReadyNAS using the
familiar Windows File Explorer or Mac Finder. To keep your information safe, data transfers
between your remote device and the ReadyNAS system are encrypted.
ReadyNAS systems running ReadyNAS OS 6 or RAIDiator 5.3 can also use the ReadyDROP
feature. ReadyDROP allows you to synchronize files in real time between your ReadyNAS
system and ReadyDROP-enabled remote devices.
This chapter covers the following topics:
• Access Your ReadyNAS Using ReadyNAS Remote
• Use ReadyNAS Remote on a Mobile Device
• Use ReadyDROP
2
16
ReadyNAS Remote
Access Your ReadyNAS Using ReadyNAS Remote
You can use ReadyNAS Remote to drag and drop files between your computer and your
ReadyNAS system, even when your computer is not on the same LAN as your ReadyNAS
system. You can also use ReadyNAS Remote to access the web-based management
interface for your ReadyNAS system.
Use ReadyNAS Remote on a Windows Computer
ReadyNAS Remote allows you to easily and securely access data on your ReadyNAS
system using the familiar Windows File Explorer.
Access Your Shares
As long as you have Internet access, you can use ReadyNAS Remote to access shares
(shared folders) on your ReadyNAS.
To access your shares using ReadyNAS Remote on a Windows computer:
1. Launch the ReadyNAS Remote client software on your computer
2. Right-click the ReadyNAS Remote icon in the system tray
3. From the pop-up menu that displays, select Log In.
The ReadyNAS Remote icon blinks while the computer is connecting to the ReadyNAS
Remote servers and displays as blue when it is connected.
4. Click the ReadyNAS Remote icon in the system tray
5. A list of your ReadyNAS storage systems displays.
.
.
.
Remote Access to Your ReadyNAS
17
ReadyNAS Remote
Tip: You can also access your shares by right-clicking the ReadyNAS
Remote icon in the system tray and selecting Open Folder.
6. Click the storage system that you want to access.
7. Enter user or admin credentials for the selected system.
Your shared folders open in Windows Explorer.
You can now drag and drop files between your computer and your ReadyNAS storage
system as though they were on the same LAN.
Access Your System’s Management Interface
You can also use ReadyNAS Remote to access the web-based management interface for
your ReadyNAS system.
To access the web-based management interface for your ReadyNAS system:
1. Launch the ReadyNAS Remote client software on your computer
2. Right-click the ReadyNAS Remote icon in the system tray
.
3. From the pop-up menu that displays, select Log In.
The ReadyNAS Remote icon blinks while the computer is connecting to the ReadyNAS
Remote servers and displays as blue when it is connected.
4. Right-click the ReadyNAS Remote icon in the system tray
.
5. From the pop-up menu that displays, select ReadyNAS Admin.
.
Remote Access to Your ReadyNAS
18
ReadyNAS Remote
6. From the drop-down menu that displays, select the system that you want to manage.
A new browser window launches.
An SSL certificate security warning displays in your browser. This warning ensures an
encrypted authentication and secure access to the web-based management interface for
your system.
7. Accept the certificate.
A login prompt displays.
8. Enter the admin credentials and click the Log In button.
The web-based management interface displays in your browser.
Remote Access to Your ReadyNAS
19
ReadyNAS Remote
Use ReadyNAS Remote on a Mac Computer
ReadyNAS Remote allows you to easily and securely access data on your ReadyNAS
system using the familiar Mac Finder.
Access Your Shares
As long as you have Internet access, you can use ReadyNAS Remote to access shares
(shared folders) on your ReadyNAS.
To access your shares using ReadyNAS Remote on a Mac computer:
1. Launch the ReadyNAS Remote client software on your computer
2. Click the ReadyNAS Remote icon in the system tray
3. From the drop-down menu that displays, select Shares.
4. From the menu that displays, select the storage system that you want to access.
5. Enter user or admin credentials for the selected system.
A list of shared folders on the selected storage system displays.
.
.
6. Select the shared folders you want to access and click the OK button.
Your shared folders open in Finder.
You can now drag and drop files between your Mac and your ReadyNAS storage system
as though they were on the same LAN.
Remote Access to Your ReadyNAS
20
ReadyNAS Remote
Access Your System’s Management Interface
You can also use ReadyNAS Remote to access the web-based management interface for
your ReadyNAS system.
To access the web-based management interface for your system:
1. Launch the ReadyNAS Remote client software on your computer
2. Click the ReadyNAS Remote icon in the system tray
.
.
3. From the drop-down menu that displays, select Manage.
4. From the menu that displays, select the storage system that you want to manage.
A new browser window launches.
An SSL certificate security warning displays in your browser. This warning ensures an
encrypted authentication and secure access to the web-based management interface for
your system.
5. Accept the certificate.
Remote Access to Your ReadyNAS
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