350 E. Plumeria DriveApril 2019
San Jose, CA 95134, USA202-11942-02
Orbi Voice
Support
Thank you for purchasing this NETGEAR product. You can visit
https://www.netgear.com/support to register your product, get help, access the latest
downloads and user manuals, and join our community. We recommend that you use
only official NETGEAR support resources.
Compliance and Conformity
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
This manual covers how to set up your Orbi Voice and configure its settings using your
Orbi router web interface and NETGEAR Orbi app.
For information about how to configure the settings for your Orbi router, see the user
manual for your Orbi router. You can get your Orbi router’s manual from its product
support page at https://www.netgear.com/support/download/.
This chapter contains the following sections:
• Supported Orbi Routers and Satellites
• Hardware Overview
• Power LED
• Ring LED
• Download the NETGEAR Orbi App
For more information about the topics covered in this manual, visit the support website
at https://www.netgear.com/support/download/.
4
Orbi Voice
Supported Orbi Routers and Satellites
All residential Orbi routers and satellites support the Orbi Voice. You must own an Orbi
router to connect your Orbi Voice to the Internet.
Hardware Overview
Figure 1. Top and back views
1. Ring LED. Use the ring LED to determine the sync status between your Orbi Voice
and router. After your Orbi Voice is synced to the Orbi router and Amazon Alexa is
added, your Orbi Voice’s ring LED behavior changes.
2. Volume Control slider. Touch and slide the Volume Control slider to increase or
decrease the volume.
3. Speaker On/Off button. Touch the Speaker On/Off button to mute or unmute the
speaker. If the speaker is muted, the X icon next to the button lights red.
4. Alexa trigger button. Touch the Alexa trigger button to give a command to Alexa.
5. Microphone On/Off button. Touch the Microphone On/Off button to mute or
unmute the microphone. If the microphone is muted, the X icon next to the button
lights red and you cannot give Alexa a command.
User Manual5Overview
Orbi Voice
6. Sync button (also used for WPS connection). Use the sync button to sync your
Orbi Voice to your Orbi router or to connect WPS-enabled devices to your Orbi
Voice.
7. Ethernet ports. Connect Ethernet devices to the Ethernet ports.
8. Power On/Off button and Power LED. Press the Power On/Off button to turn
your Orbi Voice on or off. The Power LED is located above the Power On/Off button.
9. Power connector. Connect the power adapter to the Power connector.
10. Reset button. To factory reset your Orbi Voice, press the Reset button until the
Power LED blinks amber.
Power LED
The Power LED is located above the Power On/Off button on the rear panel.
The following is the LED behavior for the Power LED:
Solid green. Power is on.
•
Solid amber. The Orbi Voice is booting.
•
Blinking amber. The Orbi Voice is resetting to factory default settings.
•
Blinking red. The firmware is corrupted.
•
Off. Power is not supplied.
•
Ring LED
When your Orbi Voice syncs with your Orbi router, it lights the following colors:
Table 1. Ring LED behavior during syncing
LED BehaviorLED Color
The Orbi Voice is booting, or your Orbi Voice is attempting to sync with your Orbi router.Pulsing
white
The Orbi Voice is ready to sync with your Orbi router.Solid white
Solid blue
Your Orbi Voice and Orbi router successfully synced, and the connection between your Orbi Voice
and router is good.
The ring LED lights solid blue for about three minutes and then turns off.
User Manual6Overview
Orbi Voice
Table 1. Ring LED behavior during syncing (Continued)
LED BehaviorLED Color
Solid amber
Solid
magenta
Your Orbi Voice and Orbi router successfully synced, and the connection between your Orbi Voice
and router is fair.
The ring LED lights solid amber for about three minutes and then turns off.
Consider moving your Orbi Voice closer to your router.
Your Orbi Voice and Orbi router failed to sync. Move your Orbi Voice closer to the router and try
again.
If the ring LED lights magenta, it does not turns off.
Your Orbi Voice is synced to your Orbi router.Off
After your Orbi Voice is synced to the Orbi router and Amazon Alexa is added, your
Orbi Voice’s ring LED behavior changes. The ring LED can light the following colors to
indicate its Alexa status
Table 2. Ring LED behavior
LED BehaviorLED Color
Solid cyan
Alexa is listening.
Note: For Alexa to start listening, press the Alexa trigger button or say “Alexa” to your
Orbi Voice.
Alexa is thinking.Fast pulsing cyan and blue
Alexa is speaking.Slow pulsing cyan and blue
Your Orbi Voice’s microphone is muted.Solid red
A notification arrived.One-time yellow burst
You have unread notifications.Slow pulsing yellow
An error occurred.Pulsing amber
User Manual7Overview
Orbi Voice
Download the NETGEAR Orbi App
You can use the NETGEAR Orbi app to set up and monitor your Orbi Voice.
To download the app, visit Orbi-app.com.
Figure 2. NETGEAR Orbi app icon
User Manual8Overview
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