Netgear RBRE960, RBSE960, RBRE950, RBSE950 User guide

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User Manual

Orbi Quad-Band Mesh WiFi 6E System

Models

Orbi WiFi 6E Router Model RBRE960 Orbi WiFi 6E Satellite Model RBSE960 Orbi WiFi 6E Router Model RBRE950 Orbi WiFi 6E Satellite Model RBSE950

NETGEAR, Inc.

350 E. Plumeria DriveJanuary 2023 San Jose, CA 95134, USA202-12608-04

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Orbi Quad-Band Mesh WiFi 6E System

Support and Community

Visit netgear.com/support

to get your questions answered and access the latest

downloads.

You can also check out our NETGEAR Community for helpful advice at community.netgear.com

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/

(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/

For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions

. If you do not agree, return the

device to your place of purchase within your return period.

Do not use this device outdoors.

Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10,000 feet. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems.

Trademarks

Trademarks© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

Revision History

CommentsPublish DatePublication Part

Number

January 2023202-12608-04

We changed Factory 150 and Factory

We changed View

We made multiple corrections.July 2022202-12608-02

First publication.April 2022202-12608-01

settings for Orbi satellite model RBSE960 on page

settings for Orbi satellite model RBSE950 on page 152.

and manage logs of router activity on page 105.December 2022202-12608-03

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Chapter 1 Overview

What is WiFi 6E?....................................................................................9

Orbi router overview............................................................................9

Orbi router hardware features.....................................................10

Orbi router LED behavior.............................................................11

Orbi satellite overview.......................................................................12

Orbi satellite hardware features...................................................12

Orbi satellite LED behavior...........................................................13

Router and satellite labels.................................................................14

Connect your router...........................................................................15

Place your Orbi satellite.....................................................................16

Sync your Orbi satellite with your Orbi router................................16

Set up your satellite with a wired connection to your router........17

Set up and sync an Orbi satellite over a wired connection......17

Ethernet backhaul connections for multiple satellites..............18

Chapter 2 Connect to the Network and Access the Router

Connect to the network.....................................................................21

Wired connection..........................................................................21

WiFi connection.............................................................................21

WiFi connection using WPS..........................................................22

Types of logins....................................................................................22

Set up and manage with the NETGEAR Orbi app..........................23

Use a web browser to access the router..........................................23

Use the automatic Internet setup option....................................24

Change the language........................................................................26

Chapter 3 Specify Your Internet Settings

Manually set up the Internet connection.........................................28

Specify an Internet connection without a login..........................28

Specify an Internet connection that uses a login.......................29

Manage an IPv6 Internet connection...............................................31

Requirements for entering IPv6 addresses.................................31

Specify IPv6 Internet connections................................................31

Use auto detection for an IPv6 Internet connection..................32

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Orbi Quad-Band Mesh WiFi 6E System

Use auto configuration for an IPv6 Internet connection...........34

Set up an IPv6 6to4 tunnel Internet connection.........................35

Set up an IPv6 pass-through Internet connection......................37

Set up an IPv6 fixed Internet connection....................................37

Set up an IPv6 DHCP Internet connection..................................39

Set up an IPv6 PPPoE Internet connection..................................40

Set up an IPv6 6rd tunnel Internet connection...........................42

Change the MTU size.........................................................................44

Chapter 4 Control Access to the Internet

Manage NETGEAR Armor.................................................................47

Allow or block access to your network............................................47

Manage network access control lists...............................................48

Use keywords to block Internet sites...............................................49

Delete keywords that are used to block Internet sites...................50

Avoid blocking on a trusted computer............................................51

Block services from the Internet.......................................................51

Schedule when to block Internet sites and services......................53

Set up security event email notifications.........................................53

Chapter 5 Specify Network Settings

About the WiFi networks...................................................................57

Manage the settings for the main WiFi network.............................58

Enable or disable the AX feature for the 2.4 GHz or 5 GHz radio

band.................................................................................................58

Change the name of the main WiFi network..............................59

Change the 2.4 GHz, 5 GHz, or 6 GHz WiFi channel.................60

Change the WiFi password or security option for the main WiFi

network............................................................................................61

Manage WiFi settings for the 6 GHz-only WiFi network................62

Enable or disable the 6 GHz-only network.................................62

Change the WiFi network name for the 6 GHz-only network....63

Change the WiFi password for the 6 GHz-only network...........63

Manage the IoT WiFi settings...........................................................64

Enable or disable the IoT network...............................................64

Change the WiFi radio band for the IoT network......................65

Change the WiFi network name for the IoT network................65

Change the WiFi password or security option for the IoT

network............................................................................................66

Set up a guest WiFi network.............................................................67

Change your region...........................................................................68

View or change WAN settings..........................................................68

Manage the WAN preference...........................................................70

Set up WAN aggregation..............................................................70

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Orbi Quad-Band Mesh WiFi 6E System

Change the WAN preference back to the Internet port...........71

Manage Dynamic DNS.......................................................................71

Set up a new Dynamic DNS account...........................................72

Specify a Dynamic DNS account that you already created......73

Change the Dynamic DNS settings.............................................74

Set up a default DMZ server..............................................................74

Change the router’s device name....................................................75

Change the LAN TCP/IP settings......................................................76

Use the router as a DHCP server......................................................77

Disable the DHCP server feature in the router...............................79

Manage reserved LAN IP addresses................................................79

Reserve an IP address....................................................................80

Edit a reserved IP address............................................................80

Delete a reserved IP address entry..............................................81

Manage custom static routes............................................................82

Set up a static route.......................................................................82

Edit a static route...........................................................................83

Delete a static route.......................................................................84

Enable or disable 20/40 MHz coexistence for the 2.4 GHz radio.84

Enable or disable Wi-Fi Multimedia Quality of Service.................85

Change the CTS/RTS threshold and preamble mode for a radio.86

Change the Transmission Power Control........................................88

Use the router as a WiFi access point only......................................88

Set up router mode............................................................................90

Generate a new backhaul password................................................90

Improve network connections with Universal Plug and Play........91

Set up a bridge for a port group or VLAN tag group....................92

Set up a bridge for a port group..................................................92

Set up a bridge for a VLAN tag group........................................93

Chapter 6 Mantain and Monitor Your Network

Update the router and satellite firmware........................................97

Check for firmware updates.........................................................97

Manually update firmware............................................................98

Manually update satellite firmware..............................................98

Manually update router firmware................................................99

Change the admin password..........................................................100

Enable admin password reset........................................................100

Reset the admin password..............................................................101

Always use HTTPS to access the router.........................................102

View router status and usage information....................................103

Display Internet port statistics.........................................................103

Check the Internet connection status............................................104

View and manage logs of router activity.......................................105

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Orbi Quad-Band Mesh WiFi 6E System

View devices connected to the network or edit device

information........................................................................................106

View devices connected to the network...................................106

Edit device information on the Attached Devices page.........107

View satellites connected to the network or edit satellite

information........................................................................................108

View satellites connected to the network.................................108

Edit satellite information that displays on the Attached Devices

page..............................................................................................109

View the satellite status....................................................................110

Check your Internet bandwidth......................................................110

Monitor Internet traffic.....................................................................111

Change the NTP server....................................................................112

Set the time zone..............................................................................113

Manage the router configuration file.............................................113

Back up settings...........................................................................114

Restore configuration settings...................................................114

Erase the current configuration settings...................................115

Chapter 7 Customize Internet Traffic Rules for Ports

Manage port forwarding to a local server.....................................117

Set up port forwarding to a local server...................................117

Add a custom port forwarding service.....................................118

Edit a port forwarding service....................................................119

Delete a port forwarding entry..................................................120

How the router implements the port forwarding rule.............120

Application example: Make a local web server public...........121

Manage port triggering...................................................................121

Add a port triggering service.....................................................122

Disable port triggering or change the time-out period.........123

Application example: Port triggering for Internet Relay Chat.123

Chapter 8 Use OpenVPN to Access Your Network

About VPN connections..................................................................126

LAN IP addressing in VPN networks..............................................126

Enable OpenVPN service in the router..........................................127

Install OpenVPN software on a VPN client....................................128

Install OpenVPN software on a Windows-based computer....129

Install OpenVPN software on a Mac computer........................130

Install OpenVPN software on an iOS device............................131

Install OpenVPN software on an Android device....................132

Use VPN to access your Internet service at home........................133

Allow VPN client Internet access in the router.........................133

Block VPN client Internet access in the router.........................134

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Orbi Quad-Band Mesh WiFi 6E System

Chapter 9 Troubleshooting

Quick tips...........................................................................................137

Sequence to restart your network.............................................137

WiFi settings.................................................................................137

Network settings..........................................................................137

The router and satellite do not sync..............................................137

You cannot log in to the router.......................................................138

You cannot access the Internet.......................................................139

Troubleshoot Internet browsing.....................................................140

Troubleshoot PPPoE........................................................................141

Troubleshoot WiFi connectivity......................................................141

Troubleshoot your network using the ping utility........................142

Test the LAN path to your router...............................................142

Test the path from your computer to a remote device...........143

Appendix A Factory Settings and Technical Specifications

Factory settings for Orbi routers....................................................146

Factory settings for Orbi router model RBRE960....................146

Factory settings for Orbi router model RBRE950....................148

Factory settings for Orbi satellites..................................................150

Factory settings for Orbi satellite model RBSE960.................150

Factory settings for Orbi satellite model RBSE950.................152

Technical specifications for Orbi routers......................................154

Technical specifications for Orbi router model RBRE960......154

Technical specifications for Orbi router model RBRE950......155

Technical specifications for Orbi satellites....................................157

Technical specifications for Orbi satellite model RBSE960....157

Technical specifications for Orbi satellite model RBSE950....159

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Overview

The Orbi Quad-Band Mesh WiFi 6E System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router (model RBRE960 or model RBRE950) connects to your modem or gateway. The Orbi satellite (model RBSE960 or model RBSE950) extends the WiFi signal throughout your home.

This manual describes how to manage your Orbi Quad-Band Mesh WiFi 6E System from your Orbi router web interface. You can manage your Orbi satellite from the Orbi router web interface.

This chapter contains the following sections:

• What

• Orbi router overview

• Orbi satellite overview

• Router and satellite labels

• Connect your router

• Place your Orbi satellite

• Sync your Orbi satellite with your Orbi router

• Set up your satellite with a wired connection to your router

For more information about the topics covered in this manual, visit the support website at https://www.netgear.com/support/

Note: This manual might refer to the Orbi router (model RBRE960 or model RBRE950) as the router and refer to the Orbi satellite (model RBSE960 or model RBSE950) as the satellite.

is WiFi 6E?

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Orbi Quad-Band Mesh WiFi 6E System

What is WiFi 6E?

WiFi 6E builds on the existing WiFi 6 (802.11ax) standard. WiFi 6E offers all of the cutting-edge features of WiFi 6 and allows access to a new 6 GHz wireless band. This combination of WiFi 6 technology and access to a brand new, empty WiFi band exclusive to WiFi 6E devices makes WiFi 6E one of the most important developments in wireless technology.

More high-bandwidth channels: WiFi 6E expands on the spectrum and bandwidth

• improvements of WiFi 6 with the addition of a 6 GHz band. This wireless band is

much wider than the 2.4 GHz and 5 GHz bands and can support up to fourteen 80 MHz channels or seven 160 MHz channels. This means more capacity for high-bandwidth activities like 4k and 8k gaming, virtual reality applications, and video conferencing.

Less interference and network congestion: The 6 GHz wireless band is newly

• certified and is exclusive to devices that support WiFi 6E. This means that on 6 GHz, the WiFi network does not need to slow down to accommodate legacy devices. Fewer devices, more spectrum, and more bandwidth means less interference and network congestion. WiFi 6E devices can support the most bandwidth-heavy, low-latency applications without competing for bandwidth.

Improved security: Wi-Fi Protected Access (WPA) 3 is mandatory for all Wi-Fi 6

• Certified devices operating in 6 GHz. WPA3 is the latest Wi-Fi Alliance security certification. WPA3 provides the latest in security and authentication protocols. As a result, 6 GHz WiFi traffic is more secure than ever and 6 GHz networks are more difficult to hack.

To make use of the 6 GHz band, the router and its WiFi clients must support 802.11ax.

Note: The router can let devices that support 802.11ax connect to its 6 GHz radio. Devices that do not support 802.11ax cannot connect to the 6 GHz radio but can connect to the 2.4 GHz radio or 5 GHz radio.

Orbi router overview

The following sections are an overview of the Orbi router hardware features and LED behavior. These sections apply to both model RBR960 and model RBR950.

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Orbi router hardware features

The following figures shows the Orbi router hardware features.

Figure 1. Orbi router front and back views

1. Router LED: Use the LED on the front of the router to determine its status. For more information about the LED behavior, see Orbi

2. Sync button: Use the Sync button to connect a satellite to the router. For more information, see Sync

3. 10G Internet port: Connect your modem to this port and get up to 10 Gbps Internet speeds.

4. 2.5G Ethernet port: This Ethernet port provides a wired connection speed of up to

2.5 Gbps. You can connect this port to the 2.5G Ethernet port on the satellite to create a wired backhaul connection. For more information, see Set up and sync an Orbi satellite over a wired connection on page 17.

5. Gigabit Ethernet ports 1–3: You can connect a LAN device to each of the three Gigabit Ethernet RJ-45 LAN ports.

6. Power connector: Connect the power adapter that came with your router to this port.

your Orbi satellite with your Orbi router on page 16.

router LED behavior on page 11.

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7. Power LED: For more information about the Power LED behavior, see Orbi router LED behavior on page 11.

8. Reset button: Use the Reset button to restart (reboot) the router or reset the router to its factory default settings:

Restart the router: Press the Reset button for less than five seconds. The Power

•

LED lights solid amber and the router restarts.

Reset the router to its factory default settings: Press and hold the Reset button

•

until the Power LED starts blinking amber. The router resets and returns to its factory settings. For information about the factory settings, see Factory

settings

for Orbi routers on page 146.

Orbi router LED behavior

The Orbi router has an LED on the front and a Power LED on the back.

The following table describes the LED behavior for the router's Power LED.

Table 1. Power LED behavior

DescriptionLED color

Power is on.Solid green

The router is restarting.Solid amber

Blinking amber

The router's firmware is resetting to its factory default settings.

The router's firmware is corrupted.Blinking red

Power is not supplied to the routerOff

The following table describes the LED behavior for the router LED located on the front of the router.

Table 2. Router LED behavior

Pulsing white

Solid white

DescriptionLED color

The router is powering up or the Sync button was pressed.

The router is resetting to its factory default settings.

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Table 2. Router LED behavior (Continued)

DescriptionLED color

The router is not connected to the Internet.Solid magenta

Off

The router connected to the Internet and is working normally.

Orbi satellite overview

The following sections are an overview of the Orbi satellite hardware features and LED behavior. These sections apply to both model RBS960 and model RBS950.

Orbi satellite hardware features

The following figures shows the Orbi satellite hardware features.

Figure 2. Orbi satellite front and back views

1. Satellite LED: Use the LED on the front of the router to determine its status. For more information about the LED behavior, see Orbi

satellite LED behavior on page

13.

2. Sync button: Use the Sync button to connect the satellite to the router. For more

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Orbi Quad-Band Mesh WiFi 6E System

information, see Sync your Orbi satellite with your Orbi router on page 16.

3. 2.5G Ethernet port: This Ethernet port provides a wired connection speed of up to

2.5 Gbps. You can connect this port to the 2.5G Ethernet port on the router to create a wired backhaul connection. For more information, see Set

up and sync an Orbi

satellite over a wired connection on page 17.

4. Gigabit Ethernet ports 1–3: You can connect a LAN device to each of the three Gigabit Ethernet RJ-45 LAN ports.

5. Power connector: Connect the power adapter that came with your satellite to this port.

6. Power LED: For more information about the Power LED behavior, see Orbi router LED behavior on page 11.

7. Reset button: Use the Reset button to restart (reboot) the satellite or reset the satellite to its factory default settings:

Restart the satellite: Press the Reset button for less than five seconds. The Power

•

LED lights solid amber and the satellite restarts.

Reset the satellite to its factory default settings: Press and hold the Reset

•

button until the Power LED starts blinking amber. The satellite resets and returns to its factory settings. For information about the factory settings, see Factory settings for Orbi routers on page 146.

Orbi satellite LED behavior

The Orbi satellite has an LED on the front and a Power LED on the back.

The following table describes the LED behavior for the satellite's Power LED.

Table 3. Power LED behavior

DescriptionLED color

Power is on.Solid green

The satellite is restarting.Solid amber

The satellite's firmware is resetting to its factory default settings.Blinking amber

The satellite's firmware is corrupted.Blinking red

Power is not supplied to the satelliteOff

The following table describes the LED behavior for the satellite LED located on the front of the satellite.

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Table 4. Satellite LED behavior

Orbi Quad-Band Mesh WiFi 6E System

DescriptionLED color

The satellite is powering up.Pulsing white

Solid blue

Solid amber

The satellite connected to the router and the connection is good. The LED lights blue for three minutes and then turns off.

The satellite connected to the router and the connection is fair. The LED lights amber for three minutes and then turns off.

The satellite failed to sync with the router.Solid magenta

The satellite synced with the router and is working normally.Off

Router and satellite labels

The Orbi router and satellite labels show the router’s or satellite's MAC address and serial number. The label also includes a QR code you can scan during setup to connect to the Orbi setup network. The labels are located on the bottom of the router and satellite. Following is an example of what the router or satellite label might look like:

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Connect your router

Note: If both your Internet service provider (ISP) and modem support a speed of 10 Gbps, the router’s Internet connection also functions at 10 Gbps. Otherwise, the Internet connection functions at the maximum speed that either your ISP or your modem supports. (1 Gbps is a common speed.)

Power on your router and connect it to a modem.

To connect your router to a modem:

Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.

If your modem uses a battery backup, remove the battery.

2. Plug in and turn on your modem. If your modem uses a battery backup, put the battery back in.

Connect your modem to the Internet port of your router with the Ethernet cable that came with your router.

Note: If both your ISP and modem support a speed that is higher than 1 Gbps (for example, 2.5 Gbps, 5 Gbps, or 10 Gbps), we recommend that you use the Category (Cat) 6 Ethernet cable that came in the box. A Cat 6 Ethernet cable is better suited to higher speeds. If your ISP or modem supports a speed of 1 Gbps, you can use a Cat 5E Ethernet cable.

(Optional) If your package comes with plug adapters for the power adapter, connect the plug adapter for your region to the power adapter.

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Note: For Singapore, use the 2-pin EU plug adapter or the 3-pin UK plug adapter

only. Do not use the snap pin on the power adapter.

5. Connect the power adapter to your router and plug the power adapter into an outlet.

If the Power LED does not light, make sure that the power adapter is properly connected to your router and power outlet.

Place your Orbi satellite

Your Orbi satellite must be within range of your Orbi router’s WiFi signal for it to sync with your router. Use your satellite's LED to help you determine where to place your satellite. For more information about the satellite LED colors and behaviors, see Orbi satellite LED behavior on page 13.

Sync your Orbi satellite with your Orbi router

The Orbi satellite that comes with your Orbi router is preset to automatically find and sync to your Orbi router's WiFi signal.

To sync your satellite:

1. Place your satellite. For more information, see Place

2. Connect the satellite to a power source. The satellite LED pulses white. The satellite automatically finds the Orbi router’s WiFi

signal and attempts to sync to the Orbi router.

The satellite LED lights one of the following colors:

Blue. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is good.

Amber. The connection with the router is fair. We recommend that you move

•

the Orbi satellite closer to the Orbi router and try again.

your Orbi satellite on page 16.

If the satellite LED lights magenta, do the following: a. Unplug your Orbi satellite, move the satellite closer to the router.

Plug the satellite back in and wait two minutes for the LED to turn blue or amber.

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If the satellite LED still does not turn blue or amber, do the following: a.

Press the Sync button on the back of the router.

Within two minutes, press the Sync button on the back of the satellite.

Wait two minutes for the LED to turn blue or amber.

Set up your satellite with a wired connection to your router

Instead of using a WiFi backhaul connection between the router and the satellite, you can use a wired connection.

Set up and sync an Orbi satellite over a wired connection

Your Orbi satellite automatically connects wirelessly to your Orbi router to create a wireless backhaul. Your satellite and router also support Ethernet backhaul, which means that you can use an Ethernet cable to connect your satellite to your router.

If your home has built-in Ethernet outlets in the rooms and the cables lead into the same physical network, you can also connect both your Orbi router and Orbi satellite to the Ethernet outlets and let them sync.

To set up and sync your Orbi satellite over a wired connection:

1. Place your satellite in the room where you want WiFi service.

2. Connect an Ethernet cable to the 2.5G Ethernet port on the satellite. You can also use a Gigabit Ethernet port on the satellite, but the 2.5G Ethernet port

is much faster.

Note: For a 2.5 Gbps connection, we recommend that you use a Category (Cat) 6 Ethernet cable. For a Gigabit Ethernet connection, you can use a Cat 5E Ethernet cable.

Connect the other end of the Ethernet cable to the 2.5G Ethernet port on the router.

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You can also use a Gigabit Ethernet port on the router, but the 2.5G Ethernet port is much faster.

4. Connect the satellite to a power source. The Power LED on the back of the satellite lights green.

The satellite bar LED pulses white. The satellite automatically syncs to the Orbi router.

Note: The first time that you sync the satellite and the router, the sync process can take between five and ten minutes because the router might automatically update the satellite’s firmware.

After the sync process is complete, the satellite bar LED lights blue for about three minutes and then turns off. Blue indicates that the router and satellite successfully synced, and the wired connection between the router and satellite is good.

Ethernet backhaul connections for multiple satellites

Your Orbi satellite automatically connects over WiFi to your Orbi router or another Orbi satellite to create a WiFi backhaul connection, or you can use an Ethernet cable to connect your satellite to your router or another satellite to create a wired backhaul connection.

Note: The products shown in the following diagrams do not represent any particular Orbi models, but the topologies and setups in the diagrams do apply to your models.

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Internet

Router

Modem

Satellite 1 Satellite 2

Internet

Router

Modem

Satellite 1 Satellite 2

Switch

Internet

Router

Modem

Satellite 1 Satellite 2

Orbi Quad-Band Mesh WiFi 6E System

The following figure shows how to connect your Orbi satellites to your Orbi router using a star topology to create an Ethernet backhaul connection.

Figure 3. Star topology: Satellites connected to the router’s Ethernet ports

The following figure shows another way to connect your Orbi satellites to your Orbi router using a daisy chain topology to create an Ethernet backhaul connection.

Figure 4. Daisy chain topology: Satellite 1 connected to router and satellite 2 connected to satellite 1

The following figure shows how to connect your Orbi satellites to your Orbi router through an Ethernet switch.

Figure 5. Ethernet backhaul connection using a switch

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Connect to the Network and Access the Router

This chapter contains the following sections:

• Connect

• Types of logins

• Set up and manage with the NETGEAR Orbi app

• Use a web browser to access the router

• Change the language

to the network

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Orbi Quad-Band Mesh WiFi 6E System

Connect to the network

You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Wired connection

You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). The computer must have an Ethernet port.

To connect your computer to the router with an Ethernet cable:

1. Make sure that the router is receiving power (its Power LED is lit).

2. Connect an Ethernet cable to an Ethernet port on your computer.

Connect the other end of the Ethernet cable to one of the router’s Ethernet ports. Your computer connects to the local area network (LAN). A message might display

on your computer screen to notify you that an Ethernet cable is connected.

WiFi connection

If you're installing your Orbi router for the first time, you can connect to the router's WiFi network by scanning the QR code on your router with the camera app on your mobile device. To scan the QR code with your camera app, your mobile device must have iOS version 11 or later or Android version 10 or later.

You can also manually find and select the Orbi router's WiFi network from your WiFi-enabled computer or mobile device.

To find and select the WiFi network:

1. Make sure that the router or satellite is receiving power (its Power LED is lit).

On your WiFi-enabled computer or mobile device, find and select the WiFi network. The WiFi network name is on the router label. The WiFi network name is the same

for the router and the satellite in the Orbi WiFi System.

Note: If you bought the router and the satellite separately, their default WiFi network names are different.

3. Join the WiFi network and enter the WiFi password. The password is on the router label.

Your WiFi-enabled computer or mobile device connects to the WiFi network.

Access the Router

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WiFi connection using WPS

You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.

To use WPS to connect to the WiFi network:

1. Make sure that the router is receiving power (its Power LED is lit).

Check the WPS instructions for your computer or WiFi device.

3. Press the Sync button on the router.

4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections.

Your computer or mobile device connects to the WiFi network.

Types of logins

Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.

Types of logins:

ISP login. The login that your Internet service provider (ISP) gave you logs you in to

• your Internet service. Your service provider gave you this login information in a letter

or some other way. If you cannot find this login information, contact your service provider.

WiFi network name and network key. Your router and satellite are preset with the

• same WiFi network name (SSID) and network key (password) for WiFi access. This

information is on the router label and the satellite label.

NETGEAR account login. The free NETGEAR account that you need to register your

• router and manage your subscriptions. If you do not have a NETGEAR account, you can create one using the NETGEAR Orbi app.

Router login. This logs you in to the router web interface from a web browser as

• admin.

Access the Router

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Orbi Quad-Band Mesh WiFi 6E System

Set up and manage with the NETGEAR Orbi app

You can use the NETGEAR Orbi app to set up and access your Orbi network.

To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store.

For more information about the Orbi app, visit https://www.netgear.com/home/apps-services/orbi-app

Note: If you do not want to use the NETGEAR Orbi app, you can use the Orbi router web interface to set up your Orbi devices. For more information about how to access your Orbi router web interface, see Use

23.

To set up your Orbi WiFi system with the Orbi app:

1. Download the NETGEAR Orbi app on your mobile device.

2. On your mobile device, open the WiFi connection manager.

3. Locate and connect your mobile device to your Orbi WiFi network. Your preset Orbi WiFi network and password displays on the Orbi router label. You

can change the WiFi credentials after the setup.

Launch the Orbi app and follow the setup instructions.

a web browser to access the router on page

Use a web browser to access the router

When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.

Access the Router

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Use the automatic Internet setup option

You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.

When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router:

The ISP configuration information for your DSL account

•

ISP login name and password

•

Fixed or static IP address settings (special deployment by ISP; this setting is rare)

•

If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.

Installation and basic setup takes about 15 minutes to complete.

To automatically set up your router:

1. Power on your router.

2. Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset WiFi security settings listed on the label.

Note: If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect.

3. Launch a web browser. The page that displays depends on whether you accessed the router before:

The first time that you set up the Internet connection for your router, the browser

•

goes to orbilogin.com, and the Orbi login page displays.

If you already set up the Internet connection, enter orbilogin.com in the address

•

field for your browser to start the installation process.

4. Follow the onscreen instructions. The router connects to the Internet.

Access the Router

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If the browser does not display the web page, do the following:

Make sure that the computer is connected to one of the four LAN Ethernet ports

•

or over WiFi to the router.

Make sure that the router is receiving power, and that its Power LED is lit.

•

Close and reopen the browser or clear the browser cache.

•

Browse to orbilogin.com.

•

If the computer is set to a static or fixed IP address (this setting is uncommon),

•

change it to obtain an IP address automatically from the router.

If the router does not connect to the Internet, do the following:

Review your settings.

•

Make sure that you selected the correct options and typed everything correctly.

•

Contact your ISP to verify that you are using the correct configuration information.

•

See Troubleshooting

•

If problems persist, register your NETGEAR product and contact NETGEAR technical support.

on page 136.

Log in to the Orbi router web interface

When you log in to the Orbi, the browser displays the router web interface. You can use the router web interface to change the router or satellite settings.

To log in to your Orbi:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Access the Router

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Change the language

By default, the language is set as Auto.

To change the language:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

In the upper right corner, select a language from the menu.

When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected.

Access the Router

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Specify Your Internet Settings

Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.

This chapter contains the following sections:

• Manually set up the Internet connection

• Manage an IPv6 Internet connection

• Change the MTU size

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Manually set up the Internet connection

You can view or change the router’s Internet connection settings.

Specify an Internet connection without a login

Note: For information about WAN port aggregation, see Manage on page 70.

To specify the Internet connection settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Internet. The Internet Setup page.

5. Leave the Does your Internet connection require a login No radio button selected.

If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field.

the WAN preference

If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.

For the other sections in this page, the default settings usually work, but you can change them.

8. Select an Internet IP Address radio button:

Get Dynamic IP Address From Router. Your ISP uses DHCP to assign your IP

•

address. Your ISP automatically assigns these addresses.

Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP

•

address that your ISP assigned. The gateway is the ISP router to which your router connects.

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9. Select a Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

10. Select a Router MAC Address radio button:

Use Default Address. Use the default MAC address.

•

Use Computer MAC Address. The router captures and uses the MAC address

•

of the computer that you are now using. You must use the one computer that the ISP allows.

Use This MAC Address. Enter the MAC address that you want to use.

•

11.

In the Vendor Class Identifier String (option 60) field, enter the enter the vendor class identifier (VCI) string, as indicated by your ISP.

If your ISP did not provide you with a VCI string, leave this field blank.

12.

In the Client Identifier String (option 61) field, enter the client identifier (client ID) string, as indicated by your ISP.

If your ISP did not provide you with a client ID string, leave this field blank.

13. Click the Apply button. Your settings are saved.

14. Click the Test button to test your Internet connection.

Specify an Internet connection that uses a login

Note: For information about WAN port aggregation, see Manage on page 70.

To view or change the basic Internet setup:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

the WAN preference

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Internet. The Internet Setup page displays.

5. Select the Does your Internet connection require a login Yes radio button. The page adjusts.

6. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP.

In the Login field, enter the login name your ISP gave you. This login name is often an email address.

In the Password field, type the password that you use to log in to your Internet service.

If your ISP requires a service name, type it in the Service Name (if Required) field.

10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.

11.

To change the number of minutes until the Internet login time out, in the Idle Timeout (In minutes) field, type the number of minutes.

This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out.

12. Select an Internet IP Address radio button:

Get Dynamic IP Address From Router. Your ISP uses DHCP to assign your IP

•

address. Your ISP automatically assigns these addresses.

Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP

•

address that your ISP assigned. The gateway is the ISP router to which your router connects.

13. Select a Domain Name Server (DNS) radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

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14. Select a Router MAC Address radio button:

Use Default Address. Use the default MAC address.

•

Use Computer MAC Address. The router captures and uses the MAC address

•

of the computer that you are now using. You must use the one computer that the ISP allows.

Use This MAC Address. Enter the MAC address that you want to use.

•

15. Click the Apply button. Your settings are saved.

16. Click the Test button to test your Internet connection.

Manage an IPv6 Internet connection

The router supports many different types of IPv6 Internet connections for which you can specify the settings manually.

Requirements for entering IPv6 addresses

IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address:

More than eight groups of hexadecimal quartets

•

More than four hexadecimal characters in a quartet

•

More than two colons in a row

•

Specify IPv6 Internet connections

You can set up an IPv6 Internet connection if the router does not detect it automatically.

To set up an IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

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The BASIC Home page displays.

4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select the IPv6 connection type:

If you are not sure, select Auto Detect so that the router detects the IPv6 type

•

that is in use.

If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select

•

Auto Config. Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections:

Use

•

auto detection for an IPv6 Internet connection on page 32

auto configuration for an IPv6 Internet connection on page 34

Use

Set

up an IPv6 6to4 tunnel Internet connection on page 35

up an IPv6 pass-through Internet connection on page 37

Set

•

up an IPv6 fixed Internet connection on page 37

Set

•

Set

•

6. Click the Apply button. Your settings are saved.

up an IPv6 DHCP Internet connection on page 39

up an IPv6 PPPoE Internet connection on page 40

Set

up an IPv6 6rd tunnel Internet connection on page 42

Use auto detection for an IPv6 Internet connection

To set up an IPv6 Internet connection through auto detection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > IPv6.

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The IPv6 page displays.

5. From the Internet Connection Type menu, select Auto Detect. The page adjusts.

The router automatically detects the information in the following fields:

Connection Type. This field indicates the connection type that is detected.

•

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

6. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).

7. (Optional) Select the Enable RIPng check box. This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections.

RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6.

(Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

9. Click the Apply button. Your settings are saved.

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Use auto configuration for an IPv6 Internet connection

To set up an IPv6 Internet connection through auto configuration:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.

From the Internet Connection Type menu, select Auto Config. The page adjusts.

The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

(Optional) In the DHCP User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name,

enter it here.

(Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for

the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.

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8. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

9. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

10. (Optional) Select the Enable RIPng check box. This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections.

RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6.

11.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

12. Click the Apply button. Your settings are saved.

Set up an IPv6 6to4 tunnel Internet connection

The remote relay router is the device to which your router creates a 6to4 tunnel. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.

To set up an IPv6 Internet connection by using a 6to4 tunnel:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

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4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts.

The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

6. Select a Remote 6to4 Relay Router radio button:

Auto. Your router uses any remote relay router that is available on the Internet.

•

This is the default setting.

Static IP Address. Enter the static IPv4 address of the remote relay router. Your

•

IPv6 ISP usually provides this address.

7. Select an IPv6 Domain Name Server (DNS Address) radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

8. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network.

9. (Optional) Select the Enable RIPng check box. This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections.

RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6.

10.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

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11. Click the Apply button. Your settings are saved.

Set up an IPv6 pass-through Internet connection

In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.

To set up a pass-through IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select Pass Through. The page adjusts, but no additional fields display.

6. Click the Apply button. Your settings are saved.

Set up an IPv6 fixed Internet connection

To set up a fixed IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

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The BASIC Home page displays.

4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select Fixed. The page adjusts.

Configure the fixed IPv6 addresses for the WAN connection:

IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router

•

WAN interface.

Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the

•

router’s WAN interface.

Primary DNS Server. The primary DNS server that resolves IPv6 domain name

•

records for the router.

Secondary DNS Server. The secondary DNS server that resolves IPv6 domain

•

name records for the router.

Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page. (See Manually

set up the Internet connection on page 28.)

7. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network.

8. (Optional) Select the Enable RIPng check box. This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections.

RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6.

In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

10. Click the Apply button. Your settings are saved.

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Set up an IPv6 DHCP Internet connection

To set up an IPv6 Internet connection with a DHCP server:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select DHCP. The page adjusts.

The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

(Optional) In the User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name,

enter it here.

(Optional) In the Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for

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8. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

9. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).

10. (Optional) Select the Enable RIPng check box. This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections.

RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6.

11.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

12. Click the Apply button. Your settings are saved.

Set up an IPv6 PPPoE Internet connection

To set up a PPPoE IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

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4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.

5. From the Internet Connection Type menu, select PPPoE. The page adjusts.

The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

To use the same login information as you do for IPv4 PPPoE connections, select the Use the same Login information as IPv4 PPPoE check box. Otherwise, configure the following settings:

In the Login field, enter the login information for the IPv6 PPPoE ISP connection. This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Earthlink and Deutsche Telekom) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field.

In the Password field, enter the password for the IPv6 PPPoE ISP connection.

In the Service Name field, enter a service name for the IPv6 PPPoE ISP connection. If your ISP did not provide a service name, leave this field blank.

Note: The default setting of the Connection Mode field is Always On to provide a steady IPv6 connection. The router never terminates the connection. If the connection is terminated, for example, when the modem is turned off, the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again.

7. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

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8. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).

9. (Optional) Select the Enable RIPng check box. This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections.

RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6.

10.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

11. Click the Apply button. Your settings are saved.

Set up an IPv6 6rd tunnel Internet connection

The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s IPv4 network. 6rd uses the service provider’s own IPv6 address prefix. This limits the operational domain of 6rd to the service provider’s network and is under direct control of the service provider. The IPv6 service provided is equivalent to native IPv6. The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the service provider’s network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd.

With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection:

Auto Detect Mode. In IPv6 Auto Detect mode, when the router receives option 212

• from the DHCPv4 option, auto detect selects the IPv6 as 6rd Tunnel setting. The

router uses the 6rd option information to establish the 6rd connection.

Manual Mode. Select 6rd. If the router receives option 212, the fields are

• automatically completed. Otherwise, you must enter the 6rd settings.

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To set up an IPv6 6rd tunnel Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.

5. In the Internet Connection Type menu, select 6rd Tunnel. The page adjusts.

The router automatically detects the information in the following sections:

6rd (IPv6 Rapid Development) Configuration. The router detects the service

•

provider’s IPv4 network and attempts to establish an IPv6 6rd Tunnel connection. If the IPv4 network returns 6rd parameters to the router, the page adjusts to display the correct settings in this section.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

6. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

7. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

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This setting specifies how the router assigns IPv6 addresses to the devices on your home network.

8. (Optional) Select the Enable RIPng check box. This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections.

RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6.

(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC address.

10.

(Optional) To set a specific MTU size for an IPv6 6rd tunnel Internet connection, specify the MTU size in the MTU Size (in bytes) field.

11. Click the Apply button. Your settings are saved.

Change the MTU size

The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.

The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs:

You experience problems connecting to your ISP or other Internet service, and the

• technical support of either the ISP or NETGEAR recommends changing the MTU

setting. For example, if a secure website does not open, or displays only part of a web page, you might need to change the MTU.

You use VPN and experience severe performance problems.

•

You used a program to optimize MTU for performance reasons, and now you are

• experiencing connectivity or performance problems.

Note: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.

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To change the MTU size:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.

In the MTU Size field, enter a value from 616 to 1500.

6. Click the Apply button. Your settings are saved.

If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications.

Table 5. Common MTU sizes

ApplicationMTU

1500

The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE

or VPN, and is the default value for NETGEAR routers, adapters, and switches.

Used in PPPoE environments.1492

Maximum size to use for pinging. (Larger packets are fragmented.)1472

Used in some DHCP environments.1468

Used in PPTP environments or with VPN.1436

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Control Access to the Internet

The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.

This chapter includes the following sections:

• Manage

• Allow or block access to your network

• Manage network access control lists

• Use keywords to block Internet sites

• Delete keywords that are used to block Internet sites

• Avoid blocking on a trusted computer

• Block services from the Internet

• Schedule when to block Internet sites and services

• Set up security event email notifications

NETGEAR Armor

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Manage NETGEAR Armor

NETGEAR Armor protects your home network from potential cyber threats and provides complete data protection, advanced threat defense, webcam protection, multilayer ransomware protection, anti-phishing, safe files, secure browsing, rescue mode, anti-fraud, and anti-theft. In addition, NETGEAR Armor provides multiple performance and privacy tools.

NETGEAR Armor can support features for your Windows-based computers and your Mac OS, iOS, and Android devices.

For more information about NETGEAR Armor, visit netgear.com/home/services/armor/

You can manage NETGEAR Armor from the Orbi app.

Allow or block access to your network

If you did not enable NETGEAR Smart Parental Controls (SPC) in the Orbi app, you can use access control in the router web interface to allow or block access to your network.

To set up access control:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Access Control. The Access Control page displays.

5. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the

Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list.

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6. Select an access rule:

Allow all new devices to connect. With this setting, if you buy a new device, it

•

can access your network. You don’t need to enter its MAC address on this page. We recommend that you leave this radio button selected.

Block all new devices from connecting. With this setting, if you buy a new

•

device, before it can access your network, you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list.

The access rule does not affect previously blocked or allowed devices. It applies only to devices joining your network in the future after you apply these settings.

7. To allow the computer or device you’re currently using to continue to access the network, select the check box next to your computer or device, and click the Allow button.

To view a list of allowed or blocked devices that are not connected, click one of the following links:

View list of allowed devices not currently connected to the network

•

View list of blocked devices not currently connected to the network

•

The list displays.

9. Click the Apply button. Your settings are saved.

Manage network access control lists

If you did not enable NETGEAR Smart Parental Controls (SPC) in the Orbi app, you can use the router web interface to manage network access control lists (ACLs) to block or allow access of devices to your network.

To manage devices that are allowed or blocked:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

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The BASIC Home page displays.

4. Select ADVANCED > Security > Access Control. The Access Control page displays.

5. Select the Turn on Access Control check box.

Click the View list of allowed devices not currently connected to the network link.

The list displays.

Select the check box for a device.

Use the Add button, Edit button, and Remove from the list button as needed.

9. Click the Apply button. Your settings are saved.

Use keywords to block Internet sites

You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule.

To block Internet sites:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.

5. Select a keyword blocking option:

Per Schedule. Turn on keyword blocking according to a schedule that you set.

•

(See Schedule

Always. Turn on keyword blocking all the time, independent of the Schedule

•

page.

when to block Internet sites and services on page 53.)

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In the Type keyword or domain name here field, enter a keyword or domain that you want to block.

For example:

Specify XXX to block http://www.badstuff.com/xxx.html.

•

Specify .com if you want to allow only sites with domain suffixes such as .edu or

•

.gov.

Enter a period (.) to block all Internet browsing access.

•

7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries.

8. Click the Apply button. Keyword blocking takes effect.

Delete keywords that are used to block Internet sites

To delete keywords that are used to block Internet sites:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.

Do one of the following:

To delete a single word, select it and click the Delete Keyword button.

•

The keyword is removed from the list.

To delete all keywords on the list, click the Clear List button.

•

All keywords are removed from the list.

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6. Click the Apply button. Your settings are saved.

Avoid blocking on a trusted computer

You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Manage

To specify a trusted computer:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

reserved LAN IP addresses on page 79.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.

5. Scroll down and select the Allow trusted IP address to visit blocked sites check box.

In the Trusted IP Address field, enter the IP address of the trusted computer.

7. Click the Apply button. Your settings are saved.

Block services from the Internet

You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule.

To block services:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

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A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Services. The Block Services page displays.

Specify when to block the services:

To block the services all the time, select the Always radio button.

•

To block the services based on a schedule, select the Per Schedule radio button.

•

For information about how to specify the schedule, see Schedule

when to block

Internet sites and services on page 53.

6. Click the Add button. The Block Services Setup page displays.

7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields.

To add a service or application that is not the list, select User Defined. a.

If you know that the application uses either TCP or UDP, select the appropriate protocol.

Otherwise, select TCP/UDP (both).

b. Enter the starting port and ending port numbers.

If the service uses a single port number, enter that number in both fields.

•

To find out which port numbers the service or application uses, you can contact

• the publisher of the application, ask user groups or newsgroups, or search on the Internet.

To specify how to filter the services, select one of the following radio buttons:

Only This IP Address. Block services for a single computer.

•

IP Address Range. Block services for a range of computers with consecutive IP

• addresses on your network.

All lP Addresses. Block services for all computers on your network.

•

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10. Click the Add button.

Your settings are saved.

Schedule when to block Internet sites and services

When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the router to block, see

keywords to block Internet sites on page 49 and Block services from the Internet

Use on page 51.

To schedule blocking:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Schedule.

Specify when to block keywords and services:

Days to Block. Select the check box for each day that you want to block the

• keywords or select the Every Day check box, which automatically selects the

check boxes for all days.

Time of Day to Block. Select a start and end time in 24-hour format, or select

• All Day for 24-hour blocking.

6. Click the Apply button.

Your settings are saved.

Set up security event email notifications

The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services.

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To set up email notifications:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > E-mail.

The E-mail page displays.

Select the Turn Email Notification On check box.

In the Primary E-mail Address field, enter the email address to which logs and alerts are sent.

This email address is also used for the From address. If this field is blank, log and alert messages are not sent.

In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).

You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent.

In the Outgoing Mail Server Port Number field, enter your mail server’s port number.

You might be able to find this information in the configuration window of your email program.

If your outgoing email server requires authentication, select the My Mail Server requires authentication check box and do the following:

In the User Name field, type the user name for the outgoing email server.

•

In the Password field, type the password for the outgoing email server.

•

10. To send alerts immediately, select the Send Alerts Immediately check box.

Email alerts are sent immediately when someone attempts to visit a blocked site.

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11.

To send logs based on a schedule, specify these settings:

From Send logs according to this schedule menu, select the schedule type.

•

From the Day menu, select the day.

•

From the Time menu, select the time, and select the am or pm radio button.

•

12. Click the Apply button.

Your settings are saved.

Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the router memory. If the router cannot email the log and the log buffer fills, the router overwrites the log.

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Specify Network Settings

This chapter includes the following sections:

• About

• Manage the settings for the main WiFi network

• Manage WiFi settings for the 6 GHz-only WiFi network

• Manage the IoT WiFi settings

• Set up a guest WiFi network

• Change your region

• View or change WAN settings

• Manage the WAN preference

• Manage Dynamic DNS

• Set up a default DMZ server

• Change the router’s device name

• Change the LAN TCP/IP settings

• Use the router as a DHCP server

• Disable the DHCP server feature in the router

• Manage reserved LAN IP addresses

• Manage custom static routes

• Enable or disable 20/40 MHz coexistence for the 2.4 GHz radio

• Enable or disable Wi-Fi Multimedia Quality of Service

• Change the CTS/RTS threshold and preamble mode for a radio

• Change the Transmission Power Control

• Use the router as a WiFi access point only

• Set up router mode

• Generate a new backhaul password

• Improve network connections with Universal Plug and Play

• Set up a bridge for a port group or VLAN tag group

the WiFi networks

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About the WiFi networks

The router provides four WiFi networks:

Main network: The main WiFi network of the router broadcasts simultaneously in

• the 2.4 GHz, 5 GHz, and 6 GHz radio bands. The router supports automatic bandsteering between these three radio bands in the main WiFi network. The main

network is enabled by default. You cannot disable the main network, or broadcast of the 2.4 GHz, 5 GHz, and 6 GHz radio bands in the main network. You can change the WiFi network name (SSID), security option, and password for the main network, all of which are unique to the main network. However, if you change the following settings for the main network, the changes apply to all WiFi networks on the router:

AX feature: By default, the AX feature is always enabled for the 2.4 GHz, 5 GHz, and 6 GHz radio bands. You can disable the AX feature for the 2.4 GHz and 5 GHz radio bands individually. The feature is always enabled for the 6 GHz radio band.

Channels: You can set fixed channels for the 2.4 GHz, 5 GHz, and 6 GHz radio bands individually.

6 GHz-only network: The optional, separate 6 GHz-only WiFi network (that is,

• separate from the 6 GHz radio band in the main WiFi network) is disabled by default.

If you enable the 6 GHz-only network, it does not participate in automatic bandsteering in the main WiFi network. You can change the WiFi network name (SSID), security option, and password for the 6 GHz-only network, all of which are unique to the 6 GHz-only network.

IoT network: The Internet of things (IoT) network is enabled by default so that you

• can connect WiFi-enabled smart devices that can range from light bulbs to appliances. If you do not need the IoT network, you can disable it. You can select the radio bands for the IoT network and change the WiFi network name (SSID), security option, and password, all of which are unique to the IoT network.

Guest network: The optional guest network is disabled by default, but you can

• enable it so that guests and visitors can connect to your WiFi without compromising

the security of your other WiFi networks. You can change the WiFi network name (SSID), security option, and password for the guest network, all of which are unique to the guest network.

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Manage the settings for the main WiFi network

The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite.

If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.

If your computer or mobile device is using a WiFi connection when you change the network name (SSID) or other WiFi security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router.

Enable or disable the AX feature for the 2.4 GHz or 5 GHz radio band

The AX feature improves your network’s WiFi capacity, Internet upload and download speeds, and WiFi range by allowing WiFi traffic from different devices to be concurrently managed. To do this, the AX feature uses Orthogonal Frequency-Division Multiple-Access (OFDMA), 4x4 multi-user MIMO, and intelligent scheduling.

The AX feature is enabled by default for the 2.4 GHz and 5 GHz radio bands. You cannot disable WiFi broadcast for the 2.4 GHz and 5 GHz radio bands, but you can disable the AX feature for the 2.4 GHz and 5 GHz radio bands. For the 6 GHz radio band, the AX feature is always enabled.

Note: If you change the AX feature for the 2.4 GHz or 5 GHz radio band, the change also applies to the IoT network and the guest network.

To enable or disable the AX feature for the 2.4 GHz or 5 GHz radio band:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.net. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

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4. Select Wireless. The Wireless Setup page displays.

In the Enable AX section, select or clear the following check boxes:

Enable 2.4 GHz: Selecting the check box enables the AX feature for the 2.4 GHz

•

radio band. Clearing this check box disables the AX feature for the 2.4 GHz radio band.

Enable 5 GHz: Selecting the check box enables the AX feature for the 5 GHz

•

radio band. Clearing this check box disables the AX feature for the 5 GHz radio band.

6. Click the Apply button. Your settings are saved.

Change the name of the main WiFi network

To change the WiFi network name (SSID) of the main WiFi network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Setup page displays.

Enter a new name in the Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID

is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place.

6. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

If you are using a WiFi connection and you changed the SSID, you are disconnected from the network.

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Change the 2.4 GHz, 5 GHz, or 6 GHz WiFi channel

You can change the 2.4 GHz, 5 GHz, or 6 GHz WiFi channel.

In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this happens, experiment with different channels to see which is the best.

When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. The recommended channel spacing between adjacent access points is four channels (for example, for the 2.4 GHz radio band, use Channels 1 and 5, or 6 and 10).

Note: If you change the 2.4 GHz or 5 GHz channel, the change also applies to the IoT network and the guest network. If you change the 6 GHz channel, the change also applies to the separate 6 GHz-only network.

To change the WiFi channel:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Setup page displays.

To change the 2.4 GHz, 5 GHz, or 6 GHz WiFi channel, select a number from one of the following menus:

2.4 GHz Channel

•

5 GHz Channel

•

6 GHz Channel

•

Note: You can change the channel for one, two, or all three radio bands.

6. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

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Change the WiFi password or security option for the main WiFi network

To change the WiFi password or security option for the main WiFi network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Setup page displays.

5. In the Security Options section, select a radio button:

WPA2-PSK [AES] + WPA3-Personal [SAE]

•

WPA3-Personal [SAE]

•

In the Password (Network Key) field, enter the network key (password) that you want to use.

Enter a text string from 8 to 127 characters.

Write down the new password and keep it in a secure place for future reference.

8. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

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Manage WiFi settings for the 6 GHz-only WiFi network

The router supports a separate 6 GHz-only WiFi network, that is, separate from the 6 GHz band in the main WiFi network. For this separate 6 GHz WiFi network, you can enable or disable the WiFi broadcast, change the WiFi network name, and change the password.

Because the 6 GHz-only network is a separate network from the main WiFi network, it does not participate in automatic bandsteering in the main WiFi network.

Enable or disable the 6 GHz-only network

By default, the 6 GHz-only WiFi network is disabled, but you can enabled it.

To enable or disable the 6 GHz-only network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Setup page displays.

5. In the 6 GHz Wireless Settings section, select or clear the Enable 6 GHz Only Network check box.

Selecting the check box enables the 6 GHz-only WiFi network. Clearing this check box disables the 6 GHz-only WiFi network.

6. Click the Apply button. Your settings are saved.

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Change the WiFi network name for the 6 GHz-only network

To change the WiFi network name (SSID) for the 6 GHz-only network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Setup page displays.

5. In the 6 GHz Wireless Settings section, select Wireless.

Enter a new name in the Name (6 GHz SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID

is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place.

7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

Change the WiFi password for the 6 GHz-only network

To change the WiFi password for the 6 GHz-only network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Setup page displays.

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5. In the 6 GHz Wireless Settings section, create a new password (network key) by entering it in the Password (Network Key) field.

Enter a text string from 8 to 127 characters.

Write down the new password and keep it in a secure place for future reference.

7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

Manage the IoT WiFi settings

You can enable or disable the Internet of things (IoT) WiFi network, change the IoT WiFi radio band, change the IoT WiFi network name, and change the IoT WiFi password or security option.

Enable or disable the IoT network

To enable or disable the IoT network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.net. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Setup page displays.

5. In the Wireless IoT Settings section, select or clear the Enable IoT Network check box.

Selecting the check box enables the IoT network. Clearing this check box disables the IoT network.

6. Click the Apply button. Your settings are saved.

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Change the WiFi radio band for the IoT network

To change the WiFi radio band fort the IoT network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Setup page displays.

In the Wireless IoT Settings section, select one of the following radio buttons:

2.4 GHz and 5 GHz

•

2.4 GHz only

•

5 GHz only

•

6. Click the Apply button. Your settings are saved.

Change the WiFi network name for the IoT network

To change the WiFi network name (SSID) for the IoT network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Setup page displays.

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In the Wireless IoT Settings section, enter a new name in the IoT Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID

is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place.

6. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

Change the WiFi password or security option for the IoT network

To change the WiFi password or security option for the IoT network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Setup page displays.

5. In the IoT Security Options section, select a radio button:

WPA2-PSK [AES]

•

WPA-PSK [TKIP] + WPA2-PSK [AES]

•

In the Password (Network Key) field, create a new password (network key). Enter a text string from 8 to 63 characters.

Write down the new password and keep it in a secure place for future reference.

8. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

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Set up a guest WiFi network

To set up a guest WiFi network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Guest Network. The Guest Network Settings page displays.

5. Select the Enable Guest Network check box.

6. To change the network name, type a new name in the Guest Wireless Network Name (SSID) field.

The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place.

By default, security and encryption are disabled for the guest WiFi network. (Under Security Options, the None radio button is selected).

To enable security and encryption for the guest WiFi network, under Security Options, select a WPA radio button:

WPA2-PSK [AES]

•

WPA2-PSK [AES] + WPA3-Personal [SAE]

•

WPA3-Personal [SAE]

•

The WPA3 option uses the newest standard for the strongest security.

Some older computers and WiFi devices cannot use WPA3. If your network includes such computers and WiFi devices, select the WPA2-PSK [AES] radio button.

The Password (Network Key) field displays.

In the Password (Network Key) field, enter the network key (password) that you want to use.

For WPA2, it is a text string from 8 to 63 characters. For WPA3, it is a text string from 8 to 127 characters.

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Write down the new password and keep it in a secure place for future reference.

10. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

Change your region

To view or change your region:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Wireless Settings. The Advanced Wireless Settings page displays.

5. In the Region menu, select your region. In some locations, you cannot change this setting.

6. Click the Apply button. Your settings are saved.

View or change WAN settings

You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.

To view the WAN settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

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3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup The WAN Setup page displays.

View or change the following settings:

Disable Port Scan and DoS Protection. DoS protection protects your LAN against

•

denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, and many others. Select this check box only in special circumstances.

Default DMZ Server. This feature is sometimes helpful when you are playing

•

online games or videoconferencing, but it makes the firewall security less effective. See Set

up a default DMZ server on page 74.

Respond to Ping on Internet Port. This feature allows your router to be

•

discovered. Use this feature only as a diagnostic tool or if you have a specific reason.

Disable IGMP Proxying. IGMP proxying allows a computer on the local area

•

network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, select this check box to disable it.

MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most

•

Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. Change the MTU only if you are sure that it is necessary for your ISP connection. See Change

NAT Filtering. Network Address Translation (NAT) determines how the router

•

the MTU size on page 44.

processes inbound traffic. Secured NAT protects computers on the LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work.

Disable SIP ALG. The application-level gateway (ALG) for the Session Initiation

•

Protocol (SIP) is enabled by default for enhanced address and port translation. However, some types of VoIP and video traffic might not work well when the SIP ALG is enabled. For this reason, the router provides the option to disable the SIP ALG.

6. Click the Apply button. Your settings are saved.

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Manage the WAN preference

By default, your router’s WAN preference is set to use the 10G Internet port, and you can connect a modem to the 10G Internet port.

You can also change the WAN preference to WAN aggregation. An aggregated WAN connection is connected to your Internet Service Provider (ISP). The benefits of WAN aggregation include seamless multi-gig connectivity and the full speed of your ISP connection for the connected device.

Set up WAN aggregation

An aggregated WAN (Internet) link is connected to your Internet Service Provider (ISP). The benefits of WAN aggregation include seamless multi-gig connectivity and the full speed of your ISP connection for the connected device.

To set up WAN aggregation, you need a modem that supports Link Aggregation Control Protocol (LACP).

To set up WAN aggregation with the Orbi router:

1. Set up WAN aggregation on your modem. For information about how to set up WAN aggregation on your modem, see the

documentation that came with your modem.

2. Log in to your router and enable WAN port aggregation: a.

Launch a web browser from a computer or mobile device that is connected to the Orbi network.

b. Enter orbilogin.com.

A login window opens.

c. Enter the router admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

d. Select ADVANCED > Setup > Internet Setup.

The Internet Setup page displays.

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In the WAN Preference section, select the WAN aggregation (10 Gbps + 2.5 Gbps, LACP-IEEE802.3ad) radio button.

Click the Apply button.

Your settings are saved.

3. Connect the 10G Internet port and the 2.5G Ethernet port on your router to two Ethernet ports on your modem.

Change the WAN preference back to the Internet port

By default, your router's WAN preference is set to use the 10G Internet port, and you can connect a modem to the 10G Internet port.

If you set up WAN aggregation, you can change the WAN preference back to the 10G Internet port.

To change the WAN preference back to the 10G Internet port:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Internet Setup. The Internet Setup page displays.

In the WAN Preference section, select the Internet port (10 Gbps) radio button.

6. Click the Apply button. Your settings are saved.

Manage Dynamic DNS

Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.

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To make it easier to connect, you can get a free account with a Dynamic DNS service that lets you use a domain name to access your home network. To use this account, you must set up the router to use Dynamic DNS. Then the router notifies the Dynamic DNS service provider whenever its IP address changes. When you access your Dynamic DNS account, the service finds the current IP address of your home network and automatically connects you.

If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet.

Set up a new Dynamic DNS account

To set up Dynamic DNS and register for a free NETGEAR account:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Dynamic DNS. The Dynamic DNS page displays.

5. Select the Use a Dynamic DNS Service check box.

6. In the Service Provider list, select NETGEAR.

7. Select the No radio button.

In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the

host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com.

In the Email field, type the email address that you want to use for your account.

10.

In the Password (6-32 characters) field, type the password for your account.

11.

To agree to the terms of service, select the check box above the Register button.

12. Click the Register button.

13.

Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service.

14. To check that Dynamic DNS is enabled in the router, click the Show Status button.

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A message displays the Dynamic DNS status.

Specify a Dynamic DNS account that you already created

If you already own a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account.

To set up Dynamic DNS if you already created an account:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Dynamic DNS. The Dynamic DNS page displays.

5. Select the Use a Dynamic DNS Service check box.

6. In the Service Provider list, select your provider.

7. Select the Yes radio button. The page adjusts and displays to show the Status, Cancel, and Apply buttons.

In the Host Name field, type the host name (sometimes called the domain name) for your account.

For a No-IP account or DynDNS account, in the User Name field, enter the user name for your account.

10.

For a NETGEAR account, in the Email field, type the email address for your account.

11.

In the Password (6-32 characters) field, type the password for your DDNS account.

12. Click the Apply button. Your settings are saved.

13.

To verify that your Dynamic DNS service is enabled in the router, click the Show Status button.

A message displays the Dynamic DNS status.

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Change the Dynamic DNS settings

To change your settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Dynamic DNS. The Dynamic DNS page displays.

5. Change your DDNS account settings as necessary.

6. Click the Apply button. Your settings are saved.

Set up a default DMZ server

The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server.

DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. If compromised, the DMZ server computer can be used to attack other computers on your network.

The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured in the Port Forwarding/Port Triggering page. Instead of discarding this traffic, you can specify that the router forwards the traffic to one computer on your network. This computer is called the default DMZ server.

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To set up a default DMZ server:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.

Select the Default DMZ Server check box.

6. Type the IP address.

7. Click the Apply button. Your settings are saved.

Change the router’s device name

The router’s device name is its model number. This device name displays in a file manager when you browse your network.

To change the router’s device name:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Device Name. The Device Name page displays.

In the Device Name field, type a new name.

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6. Click the Apply button. Your settings are saved.

Change the LAN TCP/IP settings

The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows:

LAN IP address. 192.168.1.1

•

Subnet mask. 255.255.255.0

•

These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings.

You might want to change these settings if you need a specific IP subnet that one or more devices on the network uses, or if you use competing subnets with the same IP scheme.

To change the LAN TCP/IP settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

In the IP Address field, type the IP address.

In the IP Subnet Mask, type the subnet mask of the router. The IP address and subnet mask identifies which addresses are local to a specific

device and which must be reached through a gateway or router.

7. Change the RIP settings.

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Router Information Protocol (RIP) allows a router to exchange routing information with other routers.

a. Select the RIP direction:

Both. The router broadcasts its routing table periodically and incorporates

• information that it receives.

Out Only. The router broadcasts its routing table periodically.

•

In Only. The router incorporates the RIP information that it receives.

•

b. Select the RIP version:

Disabled. This is the default setting.

•

RIP-1. This format is universally supported. It is adequate for most networks,

• unless you are using an unusual network setup.

RIP-2B. This format carries more information. RIP-2B sends the routing data

• in RIP-2 format and uses subnet broadcasting.

RIP-2M. This format carries more information. RIP-2M sends the routing data

• in RIP-2 format and uses multicasting.

8. Click the Apply button.

Your settings are saved.

If you changed the LAN IP address of the router, you are disconnected when this change takes effect.

9. To reconnect, close your browser, relaunch it, and log in to the router.

Use the router as a DHCP server

By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

These addresses must be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, define a range between 192.168.1.2 and 192.168.1.254, although you can save part of the range for devices with fixed addresses.

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To use the router as a DHCP server and specify the pool of IP addresses that the router assigns:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

If you previously disabled the DHCP server feature, select the Use Router as DHCP Server check box.

Specify the range of IP addresses that the router assigns: a.

In the Starting IP Address field, enter the lowest number in the range. This IP address must be in the same subnet as the router. The default starting IP address is 192.168.1.2.

In the Ending IP Address field, enter the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. The default ending IP address is 192.168.1.254.

7. Click the Apply button.

Your settings are saved.

The router delivers the following parameters to any LAN device that requests DHCP:

An IP address from the range that you defined

•

Subnet mask

•

Gateway IP address (the router’s LAN IP address)

•

DNS server IP address (the router’s LAN IP address)

•

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Disable the DHCP server feature in the router

By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

You can use another device on your network as the DHCP server, or specify the network settings of all your computers.

To disable the DHCP server feature in the router:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Clear the Use Router as DHCP Server check box.

6. Click the Apply button.

(Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the router.

Manage reserved LAN IP addresses

When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings.

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Reserve an IP address

To reserve an IP address:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

In the Address Reservation section of the page, click the Add button.

In the IP Address field, type the IP address to assign to the computer or server. The page adjusts.

Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.

Type the MAC address of the computer or server.

Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices page and paste it here.

9. Click the Apply button.

The reserved address is entered into the table.

The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.

Edit a reserved IP address

To edit a reserved address entry:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

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3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Select the radio button next to the reserved address.

6. Click the Edit button.

The Address Reservation page displays.

7. Change the settings.

8. Click the Apply button.

Your settings are saved.

Delete a reserved IP address entry

To delete a reserved address entry:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Select the radio button next to the reserved address.

6. Click the Delete button.

The address is removed.

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Manage custom static routes

Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.

As an example of when a static route is needed, consider the following case:

Your main Internet access is through a cable modem to an ISP.

•

Your home network includes an ISDN router for connecting to the company where

• you are employed. This router’s address on your LAN is 192.168.1.100.

Your company’s network address is 134.177.0.0.

•

When you set up your router, two implicit static routes were created. A default route was created with your ISP as the gateway, and a second static route was created to your local network for all 192.168.1.x addresses. With this configuration, if you try to access a device on the 134.177.0.0 network, your router forwards your request to the ISP. The ISP forwards your request to the company where you are employed, and the company firewall is likely to deny the request.

In this case you must define a static route, telling your router to access 134.177.0.0 through the ISDN router at 192.168.1.100. Here is an example:

The Destination IP Address and IP Subnet Mask fields specify that this static route

• applies to all 134.177.x.x addresses.

The Gateway IP Address field specifies that all traffic for these addresses will be

• forwarded to the ISDN router at 192.168.1.100.

The Private check box is selected only as a precautionary security measure in case

• RIP is activated.

Set up a static route

To set up a static route:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

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4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays.

5. Click the Add button. The page adjusts.

In the Route Name field, type a name for this static route (for identification purposes only.)

7. To limit access to the LAN only, select the Private check box. If Private is selected, the static route is not reported in RIP.

Select the Active check box to make this route take effect.

Type the IP address of the final destination.

10.

Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255.

11. Type the gateway IP address. This address must be on the same LAN segment as the router.

12.

Type a number from 2 through 15 as the metric value. This value represents the number of routers between your network and the

destination. Usually, a setting of 2 or 3 works.

13. Click the Apply button. The static route is added.

Edit a static route

To edit a static route:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Static Routes.

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The Static Routes page displays.

In the table, select the radio button for the route.

6. Click the Edit button. The Static Routes page adjusts.

Edit the route information.

8. Click the Apply button. Your settings are saved.

Delete a static route

To delete a static route:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays.

In the table, select the radio button for the route.

6. Click the Delete button. The route is removed from the table.

Enable or disable 20/40 MHz coexistence for the 2.4 GHz radio

20/40 coexistence allows a 20 MHz and 40 MHz channel width to be supported simultaneously. By default, 20/40 MHz coexistence is enabled on the 2.4 GHz radio to prevent interference between WiFi networks in your environment at the expense of the WiFi speed. If no other WiFi networks are present in your environment, you can disable

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20/40 MHz coexistence to increase the WiFi speed on the 2.4 GHz radio to the maximum supported speed for the WiFi mode.

20/40 MHz coexistence does not apply to the 5 GHz and 6 GHz radios.

To enable or disable 20/40 MHz coexistence for the 2.4 GHz radio:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Wireless Settings. The Advanced Wireless Settings page displays.

In the Wireless Network (2.4Ghz b/g/n/ax section, select or clear the Enable 20/40 MHz check box.

Selecting this check box enables 20/40 MHz coexistence and clearing this check box disables 20/40 MHz coexistence. By default, 20/40 MHz coexistence is enabled and the check box is selected.

6. Click the Apply button. Your settings are saved. The 2.4 GHz radio restarts and WiFi clients might need to

reconnect.

Enable or disable Wi-Fi Multimedia Quality of Service

Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled.

WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled for both it and the client running that application. Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category, which receives a lower priority than voice and video.

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To enable or disable WMM QoS:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Wireless Settings. The Advanced Wireless Settings page displays.

In the Advanced Wireless Settings (2.4GHz b/g/n/ax), do one of the following:

To enable WMM for the 2.4 GHz radio, select the Enable WMM (Wi-Fi

•

multimedia) settings (2.4GHz b/g/n/ax) check box. (This is the default selection.)

To disable WMM for the 2.4 GHz radio, clear the Enable WMM (Wi-Fi

•

multimedia) settings (2.4GHz b/g/n/ax) check box.

In the Advanced Wireless Settings (5GHz 802.11a/n/ac/ax) section, do one of the following:

To enable WMM for the 5 GHz radio, select the Enable WMM (Wi-Fi multimedia)

•

settings (5GHz a/n/ac/ax) check box. (This is the default selection.)

To disable WMM for the 5 GHz radio, clear the Enable WMM (Wi-Fi multimedia)

•

settings (5GHz a/n/ac/ax) check box.

7. Click the Apply button. Your settings are saved.

Change the CTS/RTS threshold and preamble mode for a radio

For most WiFi networks, the CTS/RTS threshold and preamble mode work fine and we recommend that you do not change the settings. (In general, these settings are intended for WiFi testing.)

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CAUTION: Do not change these settings unless directed by NETGEAR support or

unless you are sure what the consequences are. Incorrect settings might disable the WiFi function of a radio unexpectedly.

IMPORTANT: If the smart connect feature is enabled, the CTS/RTS threshold and preamble mode apply to both radios. That means that you cannot change the CTS/RTS threshold and preamble mode for each radio individually.

To change the CTS/RTS threshold and preamble mode for a radio:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Wireless Settings. The Advanced Wireless Settings page displays.

In the CTS/RTS threshold (1-2347) field, enter a value from 1 to 2437. The default value is 64.

6. Form the Preamble Mode menu, select the preamble mode:

Automatic: The automatic option (which is the default option) lets the router

•

process both long and short preambles.

Long Preamble: A long transmit preamble might provide a more reliable

•

connection or a slightly longer range.

Short Preamble: A short transmit preamble might give better performance.

•

CAUTION: Incorrect settings might disable the WiFi function for the selected radio

unexpectedly.

7. Click the Apply button. Your settings are saved.

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Change the Transmission Power Control

By default, your router’s transmission power is set to 100%. This allows your router to give you whole home WiFi coverage. If you don’t need whole home WiFi coverage, and you also want to save power consumption while using your router, you can lower the transmission power of your router.

To change the transmission power control:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Wireless Settings. The Advanced Wireless Settings page displays.

5. In the Advanced Wireless Network (2.4 GHz b/g/n/ax) section, select a percentage from the Transmit Power Control menu.

6. In the Advanced Wireless Network (5 GHz a/n/ac/ax) section, select a percentage from the Transmit Power Control menu.

7. Click the Apply button. Your settings are saved.

Use the router as a WiFi access point only

By default, the Orbi router functions as both a router and WiFi access point. You can set up the router to run as a WiFi access point only on the same local network as another router or gateway.

For example, you can use the Orbi router as a WiFi access point that connects to a gateway or modem router that you already use for your Internet service. In this situation, you do not need to change the settings for the gateway or modem router.

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To set up the Orbi router as an AP after you set up your Internet connection:

Use an Ethernet cable to connect the Internet port of the Orbi router to a LAN port on your existing gateway or modem router.

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

3. Enter orbilogin.com. A login window opens.

4. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced > Router / AP Mode. The Router / AP Mode page displays.

6. Select the AP Mode radio button. The page adjusts.

7. Select the IP address setting:

Get dynamically from existing router. The other router on the network assigns

•

an IP address to the Orbi router while the Orbi router is in AP mode.

Enable fixed IP settings on this device (not recommended). Use this setting

•

if you want to manually assign a specific IP address to the Orbi router while it is in AP mode. Using this option effectively requires advanced network experience.

Note: To avoid interference with other routers or gateways in your network, we recommend that you use different WiFi settings on each router and gateway. If the other router or gateway is also a WiFi access point, you could turn off the WiFi radio on the other router or gateway and use the Orbi router only for WiFi client access.

8. Click the Apply button. The IP address of the Orbi router changes, and you are disconnected.

9. To reconnect, close and restart your browser and enter orbilogin.com.

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Set up router mode

If you set up your router as an access point, you can change it back to a router.

To change the Orbi router mode back to router mode.

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced > Router / AP Mode. The Router / AP Mode page displays.

5. Select the Router Mode radio button. The page adjusts.

6. Click the Apply button. Your settings are saved.

Generate a new backhaul password

The backhaul password is a security key that is used in WiFi communication between the router and the satellite. You can generate a new backhaul password. After you generate a new backhaul password, you must use the Sync button to build a new backhaul connection so that the router and satellite can communicate with each other using WiFi.

To generate a new backhaul password:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Wireless Settings. The Advanced Wireless Settings page displays.

5. In the Backhaul Password section, click the Generate button. The router generates a new backhaul password.

Improve network connections with Universal Plug and Play

Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.

If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance, enable UPnP.

To enable Universal Plug and Play:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > UPnP. The UPnP page displays.

5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can

be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding.

6. Type the advertisement period in minutes.

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The advertisement period specifies how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points receive current device status at the expense of more network traffic. Longer durations can compromise the freshness of the device status but can significantly reduce network traffic.

7. Type the advertisement time to live in hops. The time to live for the advertisement is measured in hops (steps) for each UPnP

packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value.

8. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing

the router and which ports (internal and external) that device opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.

To refresh the information in the UPnP Portmap Table, click the Refresh button.

Set up a bridge for a port group or VLAN tag group

Some devices, such as an IPTV, cannot function behind the router’s Network Address Translation (NAT) service or firewall. Based on what your Internet service provider (ISP) requires, for the device to connect to the ISP’s network directly, you can enable the bridge between the device and the router’s Internet port or add new VLAN tag groups to the bridge.

Note: If your ISP provides directions on how to set up a bridge for IPTV and Internet service, follow those directions.

Note: This feature is only supported if the router is in router mode.

Set up a bridge for a port group

If the devices that are connected to the router’s Ethernet LAN port include an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface.

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A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service.

To configure a port group and enable the bridge:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced > VLAN / Bridge Settings. The VLAN / Bridge Settings page displays.

Select the Enable VLAN / Bridge Settings check box. The page expands.

6. Select the By bridge group radio button. The section expands.

7. Select the Wired Ports check box that corresponds to the Ethernet port on the router to which the device is connected.

You must select at least one Wired Ports check box. You can select more than one check box.

8. Click the Apply button. Your settings are saved.

Set up a bridge for a VLAN tag group

If the devices that are connected to the router’s Ethernet LAN ports include an IPTV device, your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface.

If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service.

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You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group.

To add a VLAN tag group and enable the bridge:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced > VLAN / Bridge Settings. The VLAN / Bridge Settings page displays.

Select the Enable VLAN / Bridge Group check box. The page expands.

6. Select the By VLAN tag group radio button. The section expands.

7. Click the Add button. The Add VLAN Rule page displays.

Specify the settings as described in the following table.

DescriptionField

Name

Select the check box for a wired Ethernet port.

If your device is connected to an Ethernet port on the router, select the Ethernet port check box that

corresponds to the Ethernet port on the router to which the device is connected.

You must select at least one Ethernet port. You can select more than one port.

Enter a name for the VLAN tag group.

The name can be up to 10 characters.

Enter a value from 1 to 4094.VLAN ID

Enter a value from 0 to 7.Priority

9. Click the Add button. The VLAN tag group is added.

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10. Click the Apply button. Your settings are saved.

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Mantain and Monitor Your Network

This chapter describes the router settings for administering and maintaining your router and home network.

The chapter includes the following sections:

• Update

• Change the admin password

• Enable admin password reset

• Reset the admin password

• Always use HTTPS to access the router

• View router status and usage information

• Display Internet port statistics

• Check the Internet connection status

• View and manage logs of router activity

• View devices connected to the network or edit device information

• View satellites connected to the network or edit satellite information

• View the satellite status

• Check your Internet bandwidth

• Monitor Internet traffic

• Change the NTP server

• Set the time zone

• Manage the router configuration file

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Update the router and satellite firmware

You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite.

Check for firmware updates

To check for new firmware and update your router and satellite:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Firmware Update > Online Update. The Firmware Update page displays.

5. Click the Check button. The router checks to see if new firmware is available for the router and satellite.

If new firmware is available, click the Update All button. The router locates and downloads the firmware for the router and satellite and begins

the update.

Note: To avoid the risk of corrupting the firmware, do not interrupt the upgrade. For example, do not close the browser, click a link, or load a new page. Do not turn off the router or satellite.

When the upload is complete, your router and satellite restart. The update process typically takes about one minute. Read the new firmware release notes to find out if you must reconfigure the router after updating.

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Manually update firmware

If a satellite is connected to your router, you can log in to the router to manually upload the firmware on your satellite.

WARNING: We recommend that you always update the firmware on your satellite first,

and then update your router. Also, do not update the firmware on your router and satellite at the same time, and do not update more than one Orbi device (router or satellite) at a time. If you need to update more than one Orbi device, wait for the first Orbi device to finish updating before updating your next Orbi device.

To manually update the firmware on your Orbi router and satellite, follow these high level steps:

Visit netgear.com/support satellite.

Update the firmware on your Orbi satellite. For more information, see Manually

Update the firmware on your Orbi router. For more information, see Manually

and download the firmware for both your Orbi router and

update satellite firmware on page 98.

update router firmware on page 99.

Manually update satellite firmware We recommend that you update your

satellite’s firmware before you update the router’s firmware.

To manually update your satellite’s firmware:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Firmware Update > Manual Update. The Firmware Update page displays.

5. Select the check box next to your satellite’s model name. If you have more than one satellite, only update one satellite at a time. You must wait

for the first satellite to finish updating before updating the next satellite.

6. Click the Update button.

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The Orbi satellite Firmware Update window opens.

If the browser asks you for the admin password, enter the same password that you entered for the router.

8. Click the BROWSE button.

Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk.

10. Click the UPLOAD button. It takes a few minutes to complete the process.

11.

After Orbi satellite finishes updating, select Status and double-check the firmware version on the Status page.

The firmware on your Orbi satellite is updated.

Manually update router firmware We recommend that you update your router’s

firmware after you update the satellite’s firmware.

WARNING: Make sure that your satellite completes its firmware update before you

update your router’s firmware.

To manually update your router’s firmware:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Firmware Update > Manual Update. The Firmware Update page displays.

5. Click the Browse button.

Locate and select the router firmware file you downloaded. The firmware file name ends in .img.

7. Click the Upload button. The firmware is updated.

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Change the admin password

This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network.

Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.

To set the password for the user name admin:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Set Password. The Set Password page displays.

5. Type the old password, and type the new password twice.

6. To be able to reset the password, select the Enable Password Reset check box. We recommend that you enable password reset.

7. Click the Apply button. Your settings are saved.

Enable admin password reset

The router admin password is used to log in to your router web interface. We recommend that you enable the password reset feature so that you can reset the password if it is forgotten. This reset process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser.

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Netgear RBRE960, RBSE960, RBRE950, RBSE950 User guide

Contents

Overview

What is WiFi 6E?

Orbi router overview

Orbi router hardware features

Orbi router LED behavior

Orbi satellite overview

Orbi satellite hardware features

Orbi satellite LED behavior

Router and satellite labels

Connect your router

Place your Orbi satellite

Sync your Orbi satellite with your Orbi router

Set up your satellite with a wired connection to your router

Set up and sync an Orbi satellite over a wired connection

Ethernet backhaul connections for multiple satellites

Connect to the Network and Access the Router

Connect to the network

Wired connection

WiFi connection

WiFi connection using WPS

Types of logins

Set up and manage with the NETGEAR Orbi app

Use a web browser to access the router

Use the automatic Internet setup option

Log in to the Orbi router web interface

Change the language

Specify Your Internet Settings

Manually set up the Internet connection

Specify an Internet connection without a login

Specify an Internet connection that uses a login

Manage an IPv6 Internet connection

Requirements for entering IPv6 addresses

Specify IPv6 Internet connections

Use auto detection for an IPv6 Internet connection

Use auto configuration for an IPv6 Internet connection

Set up an IPv6 6to4 tunnel Internet connection

Set up an IPv6 pass-through Internet connection

Set up an IPv6 fixed Internet connection

Set up an IPv6 DHCP Internet connection

Set up an IPv6 PPPoE Internet connection

Set up an IPv6 6rd tunnel Internet connection

Change the MTU size

Control Access to the Internet

Manage NETGEAR Armor

Allow or block access to your network

Manage network access control lists

Use keywords to block Internet sites

Delete keywords that are used to block Internet sites

Avoid blocking on a trusted computer

Block services from the Internet

Schedule when to block Internet sites and services

Set up security event email notifications

Specify Network Settings

About the WiFi networks

Manage the settings for the main WiFi network

Enable or disable the AX feature for the 2.4 GHz or 5 GHz radio band

Change the name of the main WiFi network

Change the 2.4 GHz, 5 GHz, or 6 GHz WiFi channel

Change the WiFi password or security option for the main WiFi network

Manage WiFi settings for the 6 GHz-only WiFi network

Enable or disable the 6 GHz-only network

Change the WiFi network name for the 6 GHz-only network

Change the WiFi password for the 6 GHz-only network

Manage the IoT WiFi settings

Enable or disable the IoT network

Change the WiFi radio band for the IoT network

Change the WiFi network name for the IoT network

Change the WiFi password or security option for the IoT network

Set up a guest WiFi network

Change your region

View or change WAN settings

Manage the WAN preference

Set up WAN aggregation

Change the WAN preference back to the Internet port

Manage Dynamic DNS

Set up a new Dynamic DNS account

Specify a Dynamic DNS account that you already created

Change the Dynamic DNS settings