NETGEAR RBR750, RBS750 User Manual

User Manual
Orbi Whole Home Tri-Band Mesh WiFi 6 System
Orbi Router Model RBR750 Orbi Satellite Model RBS750
NETGEAR, Inc.
350 E. Plumeria DriveMarch 2020 San Jose, CA 95134, USA202-12070-01
Orbi Whole Home Tri-Band Mesh WiFi 6 System
Visit netgear.com/support
to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at community.netgear.com
.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/
.
(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/
.)
For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/
.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy
.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions
. If you do not agree, return the
device to your place of purchase within your return period.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
2

Contents

Chapter 1 Overview
Orbi router overview............................................................................8
Orbi router hardware features........................................................8
Orbi router LED behavior................................................................9
Orbi satellite overview.......................................................................10
Orbi satellite hardware features...................................................10
Orbi satellite LED behavior...........................................................10
Connect your router...........................................................................12
Place your Orbi satellite.....................................................................13
Sync your Orbi satellite with your Orbi router................................13
Chapter 2 Connect to the Network and Access the Router
Connect to the network.....................................................................15
Wired connection..........................................................................15
WiFi connection.............................................................................15
WiFi connection using WPS..........................................................16
Types of logins....................................................................................16
Router and satellite labels.................................................................16
Set up and manage with the NETGEAR Orbi app..........................17
Use a web browser to access the router..........................................18
Use the automatic Internet setup option....................................18
Log in to the Orbi router web interface......................................20
Change the language........................................................................20
Chapter 3 Specify Your Internet Settings
Manually set up the Internet connection.........................................22
Specify an Internet connection without a login..............................22
Specify an Internet connection that uses a login............................23
Manage an IPv6 Internet connection...............................................25
Requirements for entering IPv6 addresses.................................25
Specify IPv6 Internet connections................................................25
Use auto detection for an IPv6 Internet connection..................26
Use auto configuration for an IPv6 Internet connection...........27
Set up an IPv6 6rd tunnel Internet connection...........................28
Set up an IPv6 6to4 tunnel Internet connection.........................30
Set up an IPv6 pass-through Internet connection......................32
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Orbi Whole Home Tri-Band Mesh WiFi 6 System
Set up an IPv6 fixed Internet connection....................................32
Set up an IPv6 DHCP Internet connection..................................33
Set up an IPv6 PPPoE Internet connection..................................35
Change the MTU size.........................................................................37
Chapter 4 Control Access to the Internet
Allow or block access to your network............................................40
Use keywords to block Internet sites...............................................41
Delete keywords that are used to block Internet sites...................42
Avoid blocking on a trusted computer............................................43
Block services from the Internet.......................................................43
Manage network access control lists...............................................45
Schedule when to block Internet sites and services......................45
Set up security event email notifications.........................................46
Chapter 5 Optimize Performance
Enable or disable Wi-Fi Multimedia Quality of Service.................50
Improve network connections with Universal Plug and Play........51
Chapter 6 Specify Network Settings
View or change WAN settings..........................................................54
Manage Dynamic DNS.......................................................................55
Set up a new Dynamic DNS account...........................................55
Specify a Dynamic DNS account that you already created......56
Change the Dynamic DNS settings.............................................57
Set up a default DMZ server..............................................................58
Change the router’s device name....................................................59
Change the LAN TCP/IP settings......................................................59
Use the router as a DHCP server......................................................61
Disable the DHCP server feature in the router...............................62
Manage reserved LAN IP addresses................................................63
Reserve an IP address....................................................................63
Edit a reserved IP address............................................................64
Delete a reserved IP address entry..............................................64
Manage custom static routes............................................................65
Set up a static route.......................................................................65
Edit a static route...........................................................................66
Delete a static route.......................................................................67
Specify basic WiFi settings................................................................68
Change the WiFi password or security level...................................69
Set up a guest WiFi network.............................................................70
Change your region...........................................................................71
Use the router as a WiFi access point only......................................72
Set up router mode............................................................................73
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Orbi Whole Home Tri-Band Mesh WiFi 6 System
Generate a new backhaul password................................................74
Set up a bridge for a port group or VLAN tag group....................74
Set up a bridge for a port group..................................................75
Set up a bridge for a VLAN tag group........................................76
Get Multi-Gig Internet with Internet port aggregation..................77
Chapter 7 Manage Your Network
Update the router and satellite firmware........................................80
Check for firmware updates.........................................................80
Manually update firmware............................................................81
Manually update satellite firmware..............................................81
Manually update router firmware................................................82
Change the admin password............................................................83
Enable admin password reset...........................................................83
Reset the admin password................................................................84
View router status and usage information.......................................85
Display Internet port statistics...........................................................85
Check the Internet connection status..............................................86
View satellite status............................................................................87
View and manage logs of router activity.........................................88
View devices connected to the network or edit device
information..........................................................................................89
View devices connected to the network.....................................89
Edit device information on the Attached Devices page...........90
View satellites connected to the network or edit satellite
information..........................................................................................90
View satellites connected to the network...................................90
Edit satellite information that displays on the Attached Devices
page.................................................................................................91
Monitor Internet traffic.......................................................................92
Manage the router configuration file...............................................93
Back up settings.............................................................................94
Restore configuration settings.....................................................94
Erase the current configuration settings.....................................95
Set up remote management.............................................................95
Use remote access..............................................................................97
Remotely access your router using the Orbi app...........................97
Chapter 8 Customize Internet Traffic Rules for Ports
Manage port forwarding to a local server.......................................99
Set up port forwarding to a local server......................................99
Add a custom port forwarding service.....................................100
Edit a port forwarding service....................................................101
Delete a port forwarding entry..................................................102
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Orbi Whole Home Tri-Band Mesh WiFi 6 System
How the router implements the port forwarding rule.............102
Application example: Make a local web server public...........103
Manage port triggering...................................................................103
Add a port triggering service.....................................................104
Disable port triggering or change the time-out period.........105
Application example: Port triggering for Internet Relay Chat.105
Chapter 9 Use VPN to Access Your Network
Set up a VPN connection.................................................................108
Specify VPN service in the router...................................................108
Install OpenVPN software...............................................................109
Install OpenVPN software on your Windows-based computer.109
Install OpenVPN software on your Mac computer..................112
Install OpenVPN software on an iOS device............................113
Install OpenVPN software on an Android device....................113
Use a VPN tunnel on your Windows-based computer................114
Use VPN to access your Internet service at home........................116
Set up VPN client Internet access in the router........................116
Block VPN client Internet access in the router.........................117
Use a VPN tunnel to access your Internet service at home....117
Chapter 10 Troubleshooting
Quick tips...........................................................................................119
Sequence to restart your network.............................................119
WiFi settings.................................................................................119
Network settings..........................................................................119
The router and satellite do not sync..............................................119
You cannot log in to the router.......................................................120
You cannot access the Internet.......................................................121
Troubleshoot Internet browsing.....................................................122
Troubleshoot PPPoE........................................................................123
Troubleshoot WiFi connectivity......................................................123
Troubleshoot your network using the ping utility........................124
Test the LAN path to your router...............................................124
Test the path from your computer to a remote device...........125
Chapter 11 Supplemental Information
Factory settings.................................................................................128
Factory settings for Orbi router model RBR750......................128
Factory settings for Orbi satellite model RBS750....................130
Technical specifications...................................................................132
Technical specifications for Orbi router model RBR750.........132
Technical specifications for Orbi satellite model RBS750......133
6
1

Overview

The Orbi™ Mesh WiFi System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router (model RBR750) connects to your modem or gateway. The Orbi satellite (model RBS750) extends the WiFi signal throughout your home.
This manual describes how to manage your Orbi Mesh WiFi System from your Orbi router web interface. You can manage your Orbi satellite from the Orbi router web interface.
This chapter contains the following sections:
Orbi
Orbi satellite overview
Connect your router
Place your Orbi satellite
Sync your Orbi satellite with your Orbi router
For more information about the topics covered in this manual, visit the support website at https://www.netgear.com/support/
Note: This manual might refer to the Orbi router (model RBR750) as the router and refer to the Orbi satellite (model RBS750) as the satellite.
router overview
.
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Orbi Whole Home Tri-Band Mesh WiFi 6 System

Orbi router overview

The following sections are an overview of the Orbi router hardware features and LED behavior.

Orbi router hardware features

The following figures shows the Orbi router hardware features.
Figure 1. Orbi router front and back views
1. Router LED
2. Sync button
3. Internet port
4. Ethernet ports 1–3
Note: Ethernet Port 1 and the Internet port can be used to set up Internet port aggregation (also called WAN link aggregation). For more information, see Get Multi-Gig Internet with Internet port aggregation on page 77.
5. Power LED
6. Power connector
7. Reset button
User Manual8Overview
Orbi Whole Home Tri-Band Mesh WiFi 6 System

Orbi router LED behavior

The Orbi router includes a Router LED on the front and a Power LED on the back.
The following table describes the LED behavior for the router’s Power LED on the back
Table 1. Power LED behavior
DescriptionLED color
Power is on.Solid green
The router is booting.Solid amber
The router’s firmware is resetting to its factory default settings.Blinking amber
The router’s firmware is corrupted.Blinking red
Power is not suppliedOff
The following table describes the LED behavior for the Router LED on the front.
Table 2. Router LED behavior
DescriptionLED color
The router is booting or someone pressed the Sync button.Pulsing white
The router is resetting to its factory default settings.Solid white
The router cannot connect to the Internet.Solid magenta
The router finished booting and is working normally.Off
User Manual9Overview
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3
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Orbi Whole Home Tri-Band Mesh WiFi 6 System

Orbi satellite overview

The following sections are an overview of the Orbi satellite hardware features and LED behavior.

Orbi satellite hardware features

The following figures shows the Orbi satellite hardware features.
Figure 2. Orbi satellite front and back views
1. Satellite LED
2. Sync button
3. Ethernet ports 1–2
4. Power LED
5. Power connector
6. Reset button

Orbi satellite LED behavior

The Orbi satellite includes a Satellite LED on the front and a Power LED on the back.
The following table describes the LED behavior for the satellite’s Power LED on the back.
User Manual10Overview
Orbi Whole Home Tri-Band Mesh WiFi 6 System
Table 3. Power LED behavior
DescriptionLED color
Power is on.Solid green
The satellite is booting.Solid amber
The satellite’s firmware is resetting to its factory default settings.Blinking amber
The satellite’s firmware is corrupted.Blinking red
Power is not suppliedOff
The following table describes the LED behavior for the Satellite LED on the front.
Table 4. Satellite LED behavior
Blue
Amber
DescriptionLED color
The satellite is booting.Pulsing white
The connection between the satellite and router is good. The LED lights blue for three minutes and then turns off.
The connection between the satellite and router is fair. The LED lights amber for three minutes and then turns off.
The satellite failed to sync with the router.Magenta
The satellite synced with the router and is working normally.Off
User Manual11Overview
Orbi Whole Home Tri-Band Mesh WiFi 6 System

Connect your router

Power on your router and connect it to a modem.
To cable your router:
1.
Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.
If your modem uses a battery backup, remove the battery.
2. Plug in and turn on your modem. If your modem uses a battery backup, put the battery back in.
3.
Connect your modem to the Internet port of your router with the Ethernet cable that came with your router.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5.
If the Power LED does not light, make sure that the power adapter is properly connected to your router and power outlet.
User Manual12Overview
Orbi Whole Home Tri-Band Mesh WiFi 6 System

Place your Orbi satellite

Your Orbi satellite must be within range of your Orbi router’s WiFi signal so that it can sync with your router. Use your satellite’s LED to help you determine where to place your satellite.

Sync your Orbi satellite with your Orbi router

The Orbi satellite that comes with your Orbi router is preset to automatically find and sync to your Orbi router’s WiFi signal.
To sync your satellite:
1. Place your satellite. For more information, see Place
2. Connect the satellite to a power source. The satellite LED pulses white. The satellite automatically finds the Orbi router’s WiFi
signal and attempts to sync to the Orbi router.
The satellite LED lights one of the following colors:
Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
Amber. The connection with the router is fair. We recommend that you move
the Orbi satellite closer to the Orbi router and try again.
3.
If the satellite LED lights magenta, do the following: a. Unplug your Orbi satellite, move the satellite closer to the router.
b.
Plug the satellite back in, and wait two minutes for the LED to turn blue or amber.
4.
If the satellite LED still does not turn blue or amber, do the following: a.
Press the Sync button on the back of the router.
your Orbi satellite on page 13.
b.
Within two minutes press the Sync button on the back of the satellite.
c.
Wait two minutes for the LED to turn blue or amber.
User Manual13Overview
2

Connect to the Network and Access the Router

This chapter contains the following sections:
Connect
Types of logins
Router and satellite labels
Set up and manage with the NETGEAR Orbi app
Use a web browser to access the router
Change the language
to the network
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Orbi Whole Home Tri-Band Mesh WiFi 6 System

Connect to the network

You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Wired connection

You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3.
Connect the other end of the Ethernet cable to one of the router’s Ethernet ports.
computer connects to the local area network (LAN). A message might display
Your on your computer screen to notify you that an Ethernet cable is connected.

WiFi connection

If you're installing your Orbi router for the first time, you can connect to the router's WiFi network by scanning the QR code on your router with the camera app on your mobile device. To scan the QR code with your camera app, your mobile device must have iOS version 11 or later or Android version 10 or later.
You can also manually find and select the Orbi router's WiFi network from your WiFi-enabled computer or mobile device.
To find and select the WiFi network:
1. Make sure that the router or satellite is receiving power (its Power LED is lit).
2.
On your WiFi-enabled computer or mobile device, find and select the WiFi network. The WiFi network name is on the router label. The WiFi network name is the same
for the router and the satellite in the Orbi WiFi System.
Note: If you bought the router and the satellite separately, their default WiFi network names are different.
3. Join the WiFi network and enter the WiFi password. The password is on the router label.
Your WiFi-enabled computer or mobile device connects to the WiFi network.
Access the Router
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Orbi Whole Home Tri-Band Mesh WiFi 6 System

WiFi connection using WPS

You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2.
Check the WPS instructions for your computer or WiFi device.
3. Press the Sync button on the router.
4. Within button or follow its instructions for WPS connections.
Your computer or mobile device connects to the WiFi network.
two minutes, on your WiFi-enabled computer or mobile device, press its WPS

Types of logins

Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.
Types of logins:
Internet service login. The login that your Internet service provider (ISP) gave you
• logs you in to your Internet service. Your service provider gave you this login
information in a letter or some other way. If you cannot find this login information, contact your service provider.
WiFi network key or password. Your router and satellite are preset with the same
• WiFi network name (SSID) and password for WiFi access. This information is on the
router label and the satellite label.
Router login. This logs you in to the router interface from a web browser as admin.

Router and satellite labels

The Orbi router and satellite label shows the router’s or satellite's MAC address and serial number. The label also includes a QR code you can scan during the setup to connect to the Orbi setup network. The following are examples of what the router and satellite labels might look like:
User Manual16Connect to the Network and
Access the Router
Orbi Whole Home Tri-Band Mesh WiFi 6 System
Figure 3. Router label (left) and satellite label (right)

Set up and manage with the NETGEAR Orbi app

You can use the NETGEAR Orbi app to set up and access your Orbi network.
To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store.
For more information about the Orbi app, visit https://www.netgear.com/home/apps-services/orbi-app
.
Note: If you do not want to use the NETGEAR Orbi app, you can use the Orbi router web interface to set up your Orbi devices. For more information about how to access your Orbi router web interface, see Use
18.
Access the Router
a web browser to access the router on page
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To set up your Orbi WiFi system with the Orbi app:
1. Download the NETGEAR Orbi app on your mobile device.
2. On your mobile device, open the WiFi connection manager.
3. Locate and connect your mobile device to your Orbi WiFi network. Your preset Orbi WiFi network and password displays on the Orbi router label. You
can change the WiFi credentials after the setup.
4.
Launch the Orbi app and follow the setup instructions.

Use a web browser to access the router

When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service.

Use the automatic Internet setup option

You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router:
The ISP configuration information for your DSL account
ISP login name and password
Fixed or static IP address settings (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.
Installation and basic setup takes about 15 minutes to complete.
Access the Router
User Manual18Connect to the Network and
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To automatically set up your router:
1. Power on your router.
2. Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset WiFi security settings listed on the label.
Note: If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect.
3. Launch a web browser. The page that displays depends on whether you accessed the router before:
The first time that you set up the Internet connection for your router, the browser
goes to orbilogin.com, and the Orbi login page displays.
If you already set up the Internet connection, enter orbilogin.com in the address
field for your browser to start the installation process.
4. Follow the onscreen instructions. The router connects to the Internet.
5.
If the browser does not display the web page, do the following:
Make sure that the computer is connected to one of the four LAN Ethernet ports
or over WiFi to the router.
Make sure that the router is receiving power, and that its Power LED is lit.
Close and reopen the browser or clear the browser cache.
Browse to orbilogin.com.
If the computer is set to a static or fixed IP address (this setting is uncommon),
change it to obtain an IP address automatically from the router.
6.
If the router does not connect to the Internet, do the following: a. Review your settings.
b. Make sure that you selected the correct options and typed everything correctly.
c.
Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshooting
on page 118.
If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Access the Router
User Manual19Connect to the Network and
Orbi Whole Home Tri-Band Mesh WiFi 6 System

Log in to the Orbi router web interface

When you log in to the Orbi, the browser displays the router web interface. You can use the router web interface to change the router or satellite settings.
To log in to your Orbi:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
login window opens.
A
3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.

Change the language

By default, the language is set as Auto.
To change the language:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
In the upper right corner, select a language from the menu.
5.
When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected.
Access the Router
User Manual20Connect to the Network and
3

Specify Your Internet Settings

Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
This chapter contains the following sections:
Manually
Specify an Internet connection without a login
Specify an Internet connection that uses a login
Manage an IPv6 Internet connection
Change the MTU size
set up the Internet connection
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Orbi Whole Home Tri-Band Mesh WiFi 6 System

Manually set up the Internet connection

You can view or change the router’s Internet connection settings.

Specify an Internet connection without a login

To specify the Internet connection settings:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet. The Internet Setup page.
5. Leave the Does your Internet connection require a login No radio button selected.
6.
If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field.
7.
If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.
For the other sections in this page, the default settings usually work, but you can change them.
8. Select an Internet IP Address radio button:
Get Dynamic IP Address From Router. Your ISP uses DHCP to assign your IP
address. Your ISP automatically assigns these addresses.
Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router connects.
User Manual22Specify Your Internet Settings
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9. Select a Domain Name Server (DNS) Address radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
10. Select a Router MAC Address radio button:
Use Default Address. Use the default MAC address.
Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the ISP allows.
Use This MAC Address. Enter the MAC address that you want to use.
11. Click the Apply button. Your settings are saved.
12. Click the Test button to test your Internet connection.

Specify an Internet connection that uses a login

To view or change the basic Internet setup:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet. The Internet Setup page displays.
5. Select the Does your Internet connection require a login Yes radio button. The page adjusts.
User Manual23Specify Your Internet Settings
Orbi Whole Home Tri-Band Mesh WiFi 6 System
6. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP.
7.
In the Login field, enter the login name your ISP gave you. This login name is often an email address.
8.
In the Password field, type the password that you use to log in to your Internet service.
9.
If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
11.
change the number of minutes until the Internet login time out, in the Idle Timeout
To (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out.
12. Select an Internet IP Address radio button:
Get Dynamic IP Address From Router. Your ISP uses DHCP to assign your IP
address. Your ISP automatically assigns these addresses.
Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router connects.
13. Select a Domain Name Server (DNS) radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
14. Select a Router MAC Address radio button:
Use Default Address. Use the default MAC address.
Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the ISP allows.
Use This MAC Address. Enter the MAC address that you want to use.
15. Click the Apply button. Your settings are saved.
User Manual24Specify Your Internet Settings
Orbi Whole Home Tri-Band Mesh WiFi 6 System
16. Click the Test button to test your Internet connection.

Manage an IPv6 Internet connection

The router supports many different types of IPv6 Internet connections for which you can specify the settings manually.

Requirements for entering IPv6 addresses

IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address:
More than eight groups of hexadecimal quartets
More than four hexadecimal characters in a quartet
More than two colons in a row

Specify IPv6 Internet connections

You can set up an IPv6 Internet connection if the router does not detect it automatically.
To set up an IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.
5. From the Internet Connection Type menu, select the IPv6 connection type:
If you are not sure, select Auto Detect so that the router detects the IPv6 type
that is in use.
If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select
Auto Config.
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Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections:
Use
6. Click the Apply button. Your settings are saved.
auto detection for an IPv6 Internet connection on page 26
Use
auto configuration for an IPv6 Internet connection on page 27
up an IPv6 6rd tunnel Internet connection on page 28
Set
up an IPv6 6to4 tunnel Internet connection on page 30
Set
Set
up an IPv6 pass-through Internet connection on page 32
up an IPv6 fixed Internet connection on page 32
Set
Set
up an IPv6 DHCP Internet connection on page 33
up an IPv6 PPPoE Internet connection on page 35
Set

Use auto detection for an IPv6 Internet connection

To set up an IPv6 Internet connection through auto detection:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Detect. The page adjusts.
The router automatically detects the information in the following fields:
Connection Type. This field indicates the connection type that is detected.
Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
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length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. Select an IP Address Assignment radio button:
Use DHCP Server. This method passes more information to LAN devices, but
some IPv6 systems might not support the DHCv6 client function.
Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
7.
(Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
8. Click the Apply button. Your settings are saved.

Use auto configuration for an IPv6 Internet connection

To set up an IPv6 Internet connection through auto configuration:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.
5.
From the Internet Connection Type menu, select Auto Config. The page adjusts.
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The router automatically detects the information in the following fields:
Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6.
(Optional) In the DHCP User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name,
enter it here.
7.
(Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for
the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.
8. Select an IP Address Assignment radio button:
Use DHCP Server. This method passes more information to LAN devices, but
some IPv6 systems might not support the DHCv6 client function.
Auto Config. This is the default setting.
9.
(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
10. Click the Apply button. Your settings are saved.

Set up an IPv6 6rd tunnel Internet connection

The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s IPv4 network. 6rd uses the service provider’s own IPv6 address prefix. This limits the operational domain of 6rd to the service provider’s network and is under direct control of the service provider. The IPv6 service provided is equivalent to native IPv6. The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that
User Manual28Specify Your Internet Settings
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are assigned for use within the service provider’s network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd.
With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection:
Auto Detect Mode. In IPv6 Auto Detect mode, when the router receives option 212
• from the DHCPv4 option, auto detect selects the IPv6 as 6rd Tunnel setting. The
router uses the 6rd option information to establish the 6rd connection.
Manual Mode. Select 6rd. If the router receives option 212, the fields are
• automatically completed. Otherwise, you must enter the 6rd settings.
To set up an IPv6 6rd tunnel Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.
5. In the Internet Connection Type menu, select 6rd Tunnel. The page adjusts.
The router automatically detects the information in the following sections:
6rd (IPv6 Rapid Development) Configuration. The router detects the service
provider’s IPv4 network and attempts to establish an IPv6 6rd Tunnel connection. If the IPv4 network returns 6rd parameters to the router, the page adjusts to display the correct settings in this section.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
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6. Select an IPv6 Domain Name Server (DNS) Address radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
7. Select an IP Address Assignment radio button:
Use DHCP Server. This method passes more information to LAN devices, but
some IPv6 systems might not support the DHCv6 client function.
Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network.
8.
(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
9. Click the Apply button. Your settings are saved.

Set up an IPv6 6to4 tunnel Internet connection

The remote relay router is the device to which your router creates a 6to4 tunnel. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.
To set up an IPv6 Internet connection by using a 6to4 tunnel:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > IPv6.
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The IPv6 page displays.
5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts.
The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. Select a Remote 6to4 Relay Router radio button:
Auto. Your router uses any remote relay router that is available on the Internet.
This is the default setting.
Static IP Address. Enter the static IPv4 address of the remote relay router. Your
IPv6 ISP usually provides this address.
7. Select an IPv6 Domain Name Server (DNS Address) radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
8. Select an IP Address Assignment radio button:
Use DHCP Server. This method passes more information to LAN devices, but
some IPv6 systems might not support the DHCv6 client function.
Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network.
9.
(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
10. Click the Apply button. Your settings are saved.
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Set up an IPv6 pass-through Internet connection

In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.
To set up a pass-through IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.
5. From the Internet Connection Type menu, select Pass Through. The page adjusts, but no additional fields display.
6. Click the Apply button. Your settings are saved.

Set up an IPv6 fixed Internet connection

To set up a fixed IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.
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5. From the Internet Connection Type menu, select Fixed. The page adjusts.
6.
Configure the fixed IPv6 addresses for the WAN connection:
IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router
WAN interface.
Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the
router’s WAN interface.
Primary DNS Server. The primary DNS server that resolves IPv6 domain name
records for the router.
Secondary DNS Server. The secondary DNS server that resolves IPv6 domain
name records for the router.
Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page. (See Manually
set up the Internet connection on page 22.)
7. Select an IP Address Assignment radio button:
Use DHCP Server. This method passes more information to LAN devices, but
some IPv6 systems might not support the DHCv6 client function.
Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network.
8.
In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
9. Click the Apply button. Your settings are saved.

Set up an IPv6 DHCP Internet connection

To set up an IPv6 Internet connection with a DHCP server:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
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A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.
5. From the Internet Connection Type menu, select DHCP. The page adjusts.
The router automatically detects the information in the following fields:
Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. Select an IPv6 Domain Name Server (DNS) Address radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
7.
(Optional) In the User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name,
enter it here.
8.
(Optional) In the Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for
the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.
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9. Select an IP Address Assignment radio button:
Use DHCP Server. This method passes more information to LAN devices, but
some IPv6 systems might not support the DHCv6 client function.
Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
10.
(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
11. Click the Apply button. Your settings are saved.

Set up an IPv6 PPPoE Internet connection

To set up a PPPoE IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.
5. From the Internet Connection Type menu, select PPPoE. The page adjusts.
The router automatically detects the information in the following fields:
Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
User Manual35Specify Your Internet Settings
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length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6.
In the Login field, enter the login information for the ISP connection. This is usually the name that you use in your email address. For example, if your main
mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Earthlink and Deutsche Telekom) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field.
7.
In the Password field, enter the password for the ISP connection.
8.
In the Service Name field, enter a service name. If your ISP did not provide a service name, leave this field blank.
Note: The default setting of the Connection Mode field is Always On to provide a steady IPv6 connection. The router never terminates the connection. If the connection is terminated, for example, when the modem is turned off, the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again.
9. Select an IPv6 Domain Name Server (DNS) Address radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
10. Select an IP Address Assignment radio button:
Use DHCP Server. This method passes more information to LAN devices, but
some IPv6 systems might not support the DHCv6 client function.
Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
11.
(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
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If you do not specify an ID here, the router generates one automatically from its MAC address.
12. Click the Apply button. Your settings are saved.

Change the MTU size

The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs:
You experience problems connecting to your ISP or other Internet service, and the
• technical support of either the ISP or NETGEAR recommends changing the MTU
setting. These web-based applications might require an MTU change:
-
A secure website that does not open, or displays only part of a web page
- Yahoo email
- MSN portal
You use VPN and experience severe performance problems.
You used a program to optimize MTU for performance reasons, and now you are
• experiencing connectivity or performance problems.
Note: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.
To change the MTU size:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password.
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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.
5.
In the MTU Size field, enter a value from 64 to 1500.
6. Click the Apply button. Your settings are saved.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications.
Table 5. Common MTU sizes
ApplicationMTU
1500
The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE
or VPN, and is the default value for NETGEAR routers, adapters, and switches.
Used in PPPoE environments.1492
Maximum size to use for pinging. (Larger packets are fragmented.)1472
Used in some DHCP environments.1468
Used in PPTP environments or with VPN.1436
Typical value to connect to dial-up ISPs.576
User Manual38Specify Your Internet Settings
4

Control Access to the Internet

The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
This chapter includes the following sections:
Allow
Use keywords to block Internet sites
Delete keywords that are used to block Internet sites
Avoid blocking on a trusted computer
Block services from the Internet
Manage network access control lists
Schedule when to block Internet sites and services
Set up security event email notifications
or block access to your network
39
Orbi Whole Home Tri-Band Mesh WiFi 6 System

Allow or block access to your network

You can use access control to block access to your network.
To set up access control:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control. The Access Control page displays.
5. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the
Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list.
6. Select an access rule:
Allow all new devices to connect. With this setting, if you buy a new device, it
can access your network. You don’t need to enter its MAC address on this page. We recommend that you leave this radio button selected.
Block all new devices from connecting. With this setting, if you buy a new
device, before it can access your network, you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list.
The access rule does not affect previously blocked or allowed devices. It applies only to devices joining your network in the future after you apply these settings.
7. To allow the computer or device you’re currently using to continue to access the network, select the check box next to your computer or device, and click the Allow button.
User Manual40Control Access to the Internet
Orbi Whole Home Tri-Band Mesh WiFi 6 System
8.
To view a list of allowed or blocked devices that are not connected, click one of the following links:
View list of allowed devices not currently connected to the network
View list of blocked devices not currently connected to the network
The list displays.
9. Click the Apply button. Your settings are saved.

Use keywords to block Internet sites

You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule.
To block Internet sites:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.
5. Select a keyword blocking option:
Per Schedule. Turn on keyword blocking according to a schedule that you set.
(See Schedule When to Block Internet Sites and Services on page 56.)
Always. Turn on keyword blocking all the time, independent of the Schedule
page.
6.
In the Type keyword or domain name here field, enter a keyword or domain that you want to block.
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For example:
Specify XXX to block http://www.badstuff.com/xxx.html.
Specify .com if you want to allow only sites with domain suffixes such as .edu or
.gov.
Enter a period (.) to block all Internet browsing access.
7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries.
8. Click the Apply button. Keyword blocking takes effect.

Delete keywords that are used to block Internet sites

To delete keywords that are used to block Internet sites:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.
5.
Do one of the following:
To delete a single word, select it and click the Delete Keyword button.
The keyword is removed from the list.
To delete all keywords on the list, click the Clear List button.
All keywords are removed from the list.
6. Click the Apply button.
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Your settings are saved.

Avoid blocking on a trusted computer

You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Manage
To specify a trusted computer:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
login window opens.
A
3. Enter the admin user name and password.
reserved LAN IP addresses on page 63.
The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.
5. Scroll down and select the Allow trusted IP address to visit blocked sites check box.
6.
In the Trusted IP Address field, enter the IP address of the trusted computer.
7. Click the Apply button. Your settings are saved.

Block services from the Internet

You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule.
To block services:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
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3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Services.
Block Services page displays.
The
5.
Specify when to block the services:
To block the services all the time, select the Always radio button.
To block the services based on a schedule, select the Per Schedule radio button.
For information about how to specify the schedule, see Schedule
when to block
Internet sites and services on page 45.
6. Click the Add button. The Block Services Setup page displays.
7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields.
8.
To add a service or application that is not the list, select User Defined. a.
If you know that the application uses either TCP or UDP, select the appropriate protocol.
Otherwise, select TCP/UDP (both).
b. Enter the starting port and ending port numbers.
If the service uses a single port number, enter that number in both fields.
To find out which port numbers the service or application uses, you can contact
• the publisher of the application, ask user groups or newsgroups, or search on the Internet.
9.
To specify how to filter the services, select one of the following radio buttons:
Only This IP Address. Block services for a single computer.
IP Address Range. Block services for a range of computers with consecutive IP
• addresses on your network.
All lP Addresses. Block services for all computers on your network.
10. Click the Add button.
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Your settings are saved.

Manage network access control lists

You can use access control to block or allow access to your network.
To manage devices that are allowed or blocked:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5. Select the Turn on Access Control check box.
6.
Click the View list of allowed devices not currently connected to the network link.
The list displays.
7.
Select the check box for a device.
8.
Use the Add button, Edit button, and Remove from the list button as needed.
9. Click the Apply button.
Your settings are saved.

Schedule when to block Internet sites and services

When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the router to block, see Use
keywords to block Internet sites on page 41 and Avoid blocking on a trusted
computer on page 43.
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To schedule blocking:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Schedule.
5.
Specify when to block keywords and services:
Days to Block. Select the check box for each day that you want to block the
• keywords or select the Every Day check box, which automatically selects the
check boxes for all days.
Time of Day to Block. Select a start and end time in 24-hour format, or select
• All Day for 24-hour blocking.
6.
Select your time zone from the list.
7.
If you live in a region that observes daylight saving time, select the Automatically adjust for daylight savings time check box.
8. Click the Apply button.
Your settings are saved.

Set up security event email notifications

The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services.
To set up email notifications:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > E-mail.
The E-mail page displays.
5.
Select the Turn Email Notification On check box.
6.
In the Primary E-mail Address field, enter the email address to which logs and alerts are sent.
This email address is also used for the From address. If this field is blank, log and alert messages are not sent.
7.
In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).
You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent.
8.
In the Outgoing Mail Server Port Number field, enter your mail server’s port number.
You might be able to find this information in the configuration window of your email program.
9.
If your outgoing email server requires authentication, select the My Mail Server requires authentication check box and do the following:
In the User Name field, type the user name for the outgoing email server.
In the Password field, type the password for the outgoing email server.
10. To send alerts immediately, select the Send Alerts Immediately check box.
Email alerts are sent immediately when someone attempts to visit a blocked site.
11.
To send logs based on a schedule, specify these settings:
From Send logs according to this schedule menu, select the schedule type.
From the Day menu, select the day.
From the Time menu, select the time, and select the am or pm radio button.
12. Click the Apply button.
Your settings are saved.
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Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the router memory. If the router cannot email the log and the log buffer fills, the router overwrites the log.
User Manual48Control Access to the Internet
5

Optimize Performance

This chapter contains the following sections:
Enable
Improve network connections with Universal Plug and Play
or disable Wi-Fi Multimedia Quality of Service
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Enable or disable Wi-Fi Multimedia Quality of Service

Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled.
WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled for both it and the client running that application. Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category, which receives a lower priority than voice and video.
To enable or disable WMM QoS:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > Wireless Settings.
The Advanced Wireless Settings page displays.
5.
In the Advanced Wireless Settings (2.4GHz b/g/n/ax), do one of the following:
To enable WMM for the 2.4 GHz radio, select the Enable WMM (Wi-Fi
multimedia) settings (2.4GHz b/g/n/ax) check box. (This is the default selection.)
To disable WMM for the 2.4 GHz radio, clear the Enable WMM (Wi-Fi
multimedia) settings (2.4GHz b/g/n/ax) check box.
6.
In the Advanced Wireless Settings (5GHz 802.11a/n/ac/ax) section, do one of the following:
To enable WMM for the 5 GHz radio, select the Enable WMM (Wi-Fi multimedia)
settings (5GHz a/n/ac/ax) check box. (This is the default selection.)
To disable WMM for the 5 GHz radio, clear the Enable WMM (Wi-Fi multimedia)
settings (5GHz a/n/ac/ax) check box.
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7. Click the Apply button.
Your settings are saved.

Improve network connections with Universal Plug and Play

Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance, enable UPnP.
To enable Universal Plug and Play:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
login window opens.
A
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > UPnP.
The UPnP page displays.
5. Select the Turn UPnP On check box.
By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding.
6. Type the advertisement period in minutes. The advertisement period specifies how often the router broadcasts its UPnP
information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points receive current device status at the expense of more network traffic. Longer durations can compromise the freshness of the device status but can significantly reduce network traffic.
7. Type the advertisement time to live in hops.
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The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value.
8. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing
the router and which ports (internal and external) that device opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.
9.
To refresh the information in the UPnP Portmap Table, click the Refresh button.
User Manual52Optimize Performance
6

Specify Network Settings

This chapter includes the following sections:
View
Manage Dynamic DNS
Set up a default DMZ server
Change the router’s device name
Change the LAN TCP/IP settings
Use the router as a DHCP server
Disable the DHCP server feature in the router
Manage reserved LAN IP addresses
Manage custom static routes
Specify basic WiFi settings
Change the WiFi password or security level
Set up a guest WiFi network
Change your region
Use the router as a WiFi access point only
Set up router mode
Generate a new backhaul password
Set up a bridge for a port group or VLAN tag group
Get Multi-Gig Internet with Internet port aggregation
or change WAN settings
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View or change WAN settings

You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.
To view the WAN settings:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup The WAN Setup page displays.
5.
View or change the following settings:
Disable Port Scan and DoS Protection. DoS protection protects your LAN against
denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, and many others. Select this check box only in special circumstances.
Default DMZ Server. This feature is sometimes helpful when you are playing
online games or videoconferencing, but it makes the firewall security less effective. See Set
Respond to Ping on Internet Port. This feature allows your router to be
discovered. Use this feature only as a diagnostic tool or if you have a specific reason.
Disable IGMP Proxying. IGMP proxying allows a computer on the local area
network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, select this check box to disable it.
up a default DMZ server on page 58.
MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most
Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. Change the MTU only if you are sure that it is necessary for your ISP connection. See Change
NAT Filtering. Network Address Translation (NAT) determines how the router
processes inbound traffic. Secured NAT protects computers on the LAN from attacks from the Internet, but might prevent some Internet games, point-to-point
the MTU size on page 37.
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applications, or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work.
Disable SIP ALG. The application-level gateway (ALG) for the Session Initiation
Protocol (SIP) is enabled by default for enhanced address and port translation. However, some types of VoIP and video traffic might not work well when the SIP ALG is enabled. For this reason, the router provides the option to disable the SIP ALG.
6. Click the Apply button. Your settings are saved.

Manage Dynamic DNS

Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.
To make it easier to connect, you can get a free account with a Dynamic DNS service that lets you use a domain name to access your home network. To use this account, you must set up the router to use Dynamic DNS. Then the router notifies the Dynamic DNS service provider whenever its IP address changes. When you access your Dynamic DNS account, the service finds the current IP address of your home network and automatically connects you.
If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet.

Set up a new Dynamic DNS account

To set up Dynamic DNS and register for a free NETGEAR account:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
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4. Select ADVANCED > Advanced > Dynamic DNS. The Dynamic DNS page displays.
5. Select the Use a Dynamic DNS Service check box.
6. In the Service Provider list, select NETGEAR.
7. Select the No radio button.
8.
In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the
host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com.
9.
In the Email field, type the email address that you want to use for your account.
10.
In the Password (6-32 characters) field, type the password for your account.
11.
To agree to the terms of service, select the check box above the Register button.
12. Click the Register button.
13.
Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service.
14. To check that Dynamic DNS is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status.

Specify a Dynamic DNS account that you already created

If you already own a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account.
To set up Dynamic DNS if you already created an account:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > Dynamic DNS. The Dynamic DNS page displays.
5. Select the Use a Dynamic DNS Service check box.
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6. In the Service Provider list, select your provider.
7. Select the Yes radio button. The page adjusts and displays to show the Status, Cancel, and Apply buttons.
8.
In the Host Name field, type the host name (sometimes called the domain name) for your account.
9.
For a No-IP account or DynDNS account, in the User Name field, enter the user name for your account.
10.
For a NETGEAR account, in the Email field, type the email address for your account.
11.
In the Password (6-32 characters) field, type the password for your DDNS account.
12. Click the Apply button. Your settings are saved.
13.
To verify that your Dynamic DNS service is enabled in the router, click the Show Status button.
A message displays the Dynamic DNS status.

Change the Dynamic DNS settings

To change your settings:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > Dynamic DNS. The Dynamic DNS page displays.
5. Change your DDNS account settings as necessary.
6. Click the Apply button. Your settings are saved.
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Set up a default DMZ server

The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server.
DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. If compromised, the DMZ server computer can be used to attack other computers on your network.
The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured in the Port Forwarding/Port Triggering page. Instead of discarding this traffic, you can specify that the router forwards the traffic to one computer on your network. This computer is called the default DMZ server.
To set up a default DMZ server:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.
5.
Select the Default DMZ Server check box.
6. Type the IP address.
7. Click the Apply button. Your settings are saved.
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Change the router’s device name

The router’s device name is its model number. This device name displays in a file manager when you browse your network.
To change the router’s device name:
1.
Launch Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > Device Name. The Device Name page displays.
5.
In the Device Name field, type a new name.
6. Click the Apply button. Your settings are saved.
a web browser from a computer or mobile device that is connected to your

Change the LAN TCP/IP settings

The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows:
LAN IP address. 192.168.1.1
Subnet mask. 255.255.255.0
These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings.
You might want to change these settings if you need a specific IP subnet that one or more devices on the network uses, or if you use competing subnets with the same IP scheme.
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To change the LAN TCP/IP settings:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.
5.
In the IP Address field, type the IP address.
6.
In the IP Subnet Mask, type the subnet mask of the router. The IP address and subnet mask identifies which addresses are local to a specific
device and which must be reached through a gateway or router.
7. Change the RIP settings. Router Information Protocol (RIP) allows a router to exchange routing information
with other routers.
a. Select the RIP direction:
Both. The router broadcasts its routing table periodically and incorporates
• information that it receives.
Out Only. The router broadcasts its routing table periodically.
In Only. The router incorporates the RIP information that it receives.
b. Select the RIP version:
Disabled. This is the default setting.
RIP-1. This format is universally supported. It is adequate for most networks,
• unless you are using an unusual network setup.
RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the
• routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.
8. Click the Apply button.
Your settings are saved.
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If you changed the LAN IP address of the router, you are disconnected when this change takes effect.
9. To reconnect, close your browser, relaunch it, and log in to the router.

Use the router as a DHCP server

By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.
These addresses must be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, define a range between 192.168.1.2 and 192.168.1.254, although you can save part of the range for devices with fixed addresses.
To use the router as a DHCP server and specify the pool of IP addresses that the router assigns:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5.
If you previously disabled the DHCP server feature, select the Use Router as DHCP Server check box.
6.
Specify the range of IP addresses that the router assigns: a.
In the Starting IP Address field, enter the lowest number in the range. This IP address must be in the same subnet as the router. The default starting IP address is 192.168.1.2.
b.
In the Ending IP Address field, enter the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. The default ending IP address is 192.168.1.254.
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7. Click the Apply button.
Your settings are saved.
The router delivers the following parameters to any LAN device that requests DHCP:
An IP address from the range that you defined
Subnet mask
Gateway IP address (the router’s LAN IP address)
DNS server IP address (the router’s LAN IP address)

Disable the DHCP server feature in the router

By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.
You can use another device on your network as the DHCP server, or specify the network settings of all your computers.
To disable the DHCP server feature in the router:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Clear the Use Router as DHCP Server check box.
6. Click the Apply button.
7.
(Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the router.
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Manage reserved LAN IP addresses

When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings.

Reserve an IP address

To reserve an IP address:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5.
In the Address Reservation section of the page, click the Add button.
6.
In the IP Address field, type the IP address to assign to the computer or server. The page adjusts.
7.
Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.
8.
Type the MAC address of the computer or server.
Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices page and paste it here.
9. Click the Apply button.
The reserved address is entered into the table.
The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.
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Edit a reserved IP address

To edit a reserved address entry:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Select the radio button next to the reserved address.
6. Click the Edit button.
The Address Reservation page displays.
7. Change the settings.
8. Click the Apply button.
Your settings are saved.

Delete a reserved IP address entry

To delete a reserved address entry:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
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5. Select the radio button next to the reserved address.
6. Click the Delete button.
The address is removed.

Manage custom static routes

Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.
As an example of when a static route is needed, consider the following case:
Your main Internet access is through a cable modem to an ISP.
Your home network includes an ISDN router for connecting to the company where
• you are employed. This router’s address on your LAN is 192.168.1.100.
Your company’s network address is 134.177.0.0.
When you set up your router, two implicit static routes were created. A default route was created with your ISP as the gateway, and a second static route was created to your local network for all 192.168.1.x addresses. With this configuration, if you try to access a device on the 134.177.0.0 network, your router forwards your request to the ISP. The ISP forwards your request to the company where you are employed, and the company firewall is likely to deny the request.
In this case you must define a static route, telling your router to access 134.177.0.0 through the ISDN router at 192.168.1.100. Here is an example:
The Destination IP Address and IP Subnet Mask fields specify that this static route
• applies to all 134.177.x.x addresses.
The Gateway IP Address field specifies that all traffic for these addresses will be
• forwarded to the ISDN router at 192.168.1.100.
The Private check box is selected only as a precautionary security measure in case
• RIP is activated.

Set up a static route

To set up a static route:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
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3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > Static Routes.
Static Routes page displays.
The
5. Click the Add button. The page adjusts.
6.
In the Route Name field, type a name for this static route (for identification purposes only.)
7. To limit access to the LAN only, select the Private check box. If Private is selected, the static route is not reported in RIP.
8.
Select the Active check box to make this route take effect.
9.
Type the IP address of the final destination.
10.
Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255.
11. Type the gateway IP address. This address must be on the same LAN segment as the router.
12.
Type a number from 2 through 15 as the metric value. This value represents the number of routers between your network and the
destination. Usually, a setting of 2 or 3 works.
13. Click the Apply button. The static route is added.

Edit a static route

To edit a static route:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password.
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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays.
5.
In the table, select the radio button for the route.
6. Click the Edit button. The Static Routes page adjusts.
7.
Edit the route information.
8. Click the Apply button. Your settings are saved.

Delete a static route

To delete a static route:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays.
5.
In the table, select the radio button for the route.
6. Click the Delete button. The route is removed from the table.
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Specify basic WiFi settings

The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite.
If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.
If your computer or mobile device is using a WiFi connection when you change the network name (SSID) or other WiFi security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router.
To specify basic WiFi settings:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless. The Wireless Settings page displays.
5.
To change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID
is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place.
6. To change the WiFi channel, select a number in the Channel list. In some regions, not all channels are available. Do not change the channel unless
you experience interference (shown by lost connections or slow data transfers). If this happens, experiment with different channels to see which is the best.
When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. The recommended channel spacing between adjacent access points is four channels (for example, use Channels 1 and 5, or 6 and
10).
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7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.
If you are using a WiFi connection and you changed the SSID, you are disconnected from the network.
8. Make sure that you can connect to the WiFi network with its new settings. If you cannot connect using WiFi, check the following:
Is your WiFi-enabled computer or mobile device connected to another WiFi
network in your area? Some WiFi devices automatically connect to the first open network without WiFi security that they discover.
Is your computer or WiFi device trying to connect to your network with its old
settings (before you changed the settings)? If so, update the WiFi network selection in your computer or WiFi device to match the current settings for your network.

Change the WiFi password or security level

The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite. We recommend that you do not disable security.
To change the WPA settings:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Wireless. The Wireless Settings page displays.
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5. Under Security Options, select a WPA radio button:
WPA2-PSK [AES]
WPA-PSK [TKIP] + WPA2-PSK [AES]
WPA3-Personal [SAE]
The WPA3 option uses the newest standard for the strongest security.
Some older computers and WiFi devices cannot use WPA3 or WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button.
The Password (Network Key) field displays.
6.
In the Password (Network Key) field, enter the network key (password) that you want to use.
For WPA and WPA2, it is a text string from 8 to 63 characters. For WPA3, it is a text string from 8 to 127 characters.
7.
Write down the new password and keep it in a secure place for future reference.
8. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

Set up a guest WiFi network

To set up a guest WiFi network:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Guest Network. The Guest Network Settings page displays.
5. Select the Enable Guest Network check box.
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6. To change the network name, type a new name in the Guest Wireless Network Name (SSID) field.
The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place.
By default, security and encryption are disabled for the guest WiFi network. (Under Security Options, the None radio button is selected).
7.
To enable security and encryption for the guest WiFi network, under Security Options, select a WPA radio button:
WPA2-PSK [AES]
WPA-PSK [TKIP] + WPA2-PSK [AES]
WPA3-Personal [SAE]
The WPA3 option uses the newest standard for the strongest security.
Some older computers and WiFi devices cannot use WPA3 or WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button.
The Password (Network Key) field displays.
8.
In the Password (Network Key) field, enter the network key (password) that you want to use.
For WPA and WPA2, it is a text string from 8 to 63 characters. For WPA3, it is a text string from 8 to 127 characters.
9.
Write down the new password and keep it in a secure place for future reference.
10. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

Change your region

To view or change your region:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password.
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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > Wireless Settings. The Advanced Wireless Settings page displays.
5. In the Region menu, select your region. In some locations, you cannot change this setting.
6. Click the Apply button. Your settings are saved.

Use the router as a WiFi access point only

By default, the Orbi router functions as both a router and WiFi access point. You can set up the router to run as a WiFi access point only on the same local network as another router or gateway.
For example, you can use the Orbi router as a WiFi access point that connects to a gateway or modem router that you already use for your Internet service. In this situation, you do not need to change the settings for the gateway or modem router.
To set up the Orbi router as an AP after you set up your Internet connection:
1.
Use an Ethernet cable to connect the Internet port of the Orbi router to a LAN port on your existing gateway or modem router.
2.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
3. Enter orbilogin.com. A login window opens.
4. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
5.
Select ADVANCED > Advanced > Router / AP Mode. The Router / AP Mode page displays.
6. Select the AP Mode radio button. The page adjusts.
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7. Select the IP address setting:
Get dynamically from existing router. The other router on the network assigns
an IP address to the Orbi router while the Orbi router is in AP mode.
Enable fixed IP settings on this device (not recommended). Use this setting
if you want to manually assign a specific IP address to the Orbi router while it is in AP mode. Using this option effectively requires advanced network experience.
Note: To avoid interference with other routers or gateways in your network, we recommend that you use different WiFi settings on each router and gateway. If the other router or gateway is also a WiFi access point, you could turn off the WiFi radio on the other router or gateway and use the Orbi router only for WiFi client access.
8. Click the Apply button. The IP address of the Orbi router changes, and you are disconnected.
9. To reconnect, close and restart your browser and enter orbilogin.com.

Set up router mode

If you set up your router as a WiFi access point only, you can change it back to function as both a router and WiFi access point. By default, the Orbi router functions as both a router and WiFi access point.
To set up the Orbi router as both a router and WiFi access point.
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced > Router / AP Mode. The Router / AP Mode page displays.
5. Select the Router Mode radio button. The page adjusts.
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6. Click the Apply button. Your settings are saved.

Generate a new backhaul password

The backhaul password is a security key that is used in WiFi communication between the router and the satellite. You can generate a new backhaul password. After you generate a new backhaul password, you must use the Sync button to build a new backhaul connection so that the router and satellite can communicate with each other using WiFi.
To generate a new backhaul password:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > Wireless Settings. The Advanced Wireless Settings page displays.
5. In the Backhaul Password section, click the Generate button. The router generates a new backhaul password.

Set up a bridge for a port group or VLAN tag group

Some devices, such as an IPTV, cannot function behind the router’s Network Address Translation (NAT) service or firewall. Based on what your Internet service provider (ISP) requires, for the device to connect to the ISP’s network directly, you can enable the bridge between the device and the router’s Internet port or add new VLAN tag groups to the bridge.
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Note: If your ISP provides directions on how to set up a bridge for IPTV and Internet
service, follow those directions.
Note: This feature is only supported if the router is in router mode.

Set up a bridge for a port group

If the devices that are connected to the router’s Ethernet LAN port include an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface.
A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service.
To configure a port group and enable the bridge:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced > VLAN / Bridge Settings. The VLAN / Bridge Settings page displays.
5.
Select the Enable VLAN / Bridge Settings check box. The page expands.
6. Select the By bridge group radio button. The section expands.
7. Select the Wired Ports check box that corresponds to the Ethernet port on the router to which the device is connected.
You must select at least one Wired Ports check box. You can select more than one check box.
8. Click the Apply button. Your settings are saved.
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Set up a bridge for a VLAN tag group

If the devices that are connected to the router’s Ethernet LAN ports include an IPTV device, your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface.
If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service.
You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group.
To add a VLAN tag group and enable the bridge:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced > VLAN / Bridge Settings. The VLAN / Bridge Settings page displays.
5.
Select the Enable VLAN / Bridge Group check box. The page expands.
6. Select the By VLAN tag group radio button. The section expands.
7. Click the Add button. The Add VLAN Rule page displays.
8.
Specify the settings as described in the following table.
Name
DescriptionField
Enter a name for the VLAN tag group.
The name can be up to 10 characters.
Enter a value from 1 to 4094.VLAN ID
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(Continued)
DescriptionField
Enter a value from 0 to 7.Priority
Select the check box for a wired Ethernet port.
If your device is connected to an Ethernet port on the router, select the Ethernet port check box that
corresponds to the Ethernet port on the router to which the device is connected.
You must select at least one Ethernet port. You can select more than one port.
9. Click the Add button. The VLAN tag group is added.
10. Click the Apply button. Your settings are saved.

Get Multi-Gig Internet with Internet port aggregation

To get multi-gig Internet with your Orbi router, set up Internet port aggregation (also called WAN link aggregation) by aggregating the Internet port and Ethernet port 1 on the Orbi router.
To set up Internet port aggregation, you need the following:
A service provider that offers an Internet speed that's over 1 Gbps.
A modem that supports an Internet speed that’s over 1 Gbps and Internet port
• aggregation.
To set up Internet port aggregation:
1. Set up Internet port aggregation on your modem. For information about how to set up Internet port aggregation on your modem, see
the documentation that came with your modem.
2. Log in to your router and enable Internet port aggregation: a.
Launch a web browser from a computer or mobile device that is connected to the Orbi network.
b. Enter orbilogin.com.
A login window opens.
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c. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
d. Select ADVANCED > Setup > Internet Setup.
Internet Setup page displays.
The
e.
In the WAN Preference section, select the WAN aggregation (1 Gbps + 1 Gbps, LACP-IEEE802.3ad) radio button.
Click the Apply button.
f.
Your settings are saved.
3. Connect the Internet port and Ethernet port 1 on your router to two Ethernet ports on your modem.
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7

Manage Your Network

This chapter describes the router settings for administering and maintaining your router and home network.
The chapter includes the following sections:
Update
Change the admin password
Enable admin password reset
Reset the admin password
View router status and usage information
Display Internet port statistics
Check the Internet connection status
View satellite status
View and manage logs of router activity
View devices connected to the network or edit device information
View satellites connected to the network or edit satellite information
Monitor Internet traffic
Manage the router configuration file
Set up remote management
Use remote access
Remotely access your router using the Orbi app
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Update the router and satellite firmware

You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite.

Check for firmware updates

To check for new firmware and update your router and satellite:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Firmware Update > Online Update. The Firmware Update page displays.
5. Click the Check button. The router checks to see if new firmware is available for the router and satellite.
6.
If new firmware is available, click the Update All button. The router locates and downloads the firmware for the router and satellite and begins
the update.
Note: To avoid the risk of corrupting the firmware, do not interrupt the upgrade. For example, do not close the browser, click a link, or load a new page. Do not turn off the router or satellite.
When the upload is complete, your router and satellite restart. The update process typically takes about one minute. Read the new firmware release notes to find out if you must reconfigure the router after updating.
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Manually update firmware

If a satellite is connected to your router, you can log in to the router to manually upload the firmware on your satellite.
WARNING: We recommend that you always update the firmware on your satellite first,
and then update your router. Also, do not update the firmware on your router and satellite at the same time, and do not update more than one Orbi device (router or satellite) at a time. If you need to update more than one Orbi device, wait for the first Orbi device to finish updating before updating your next Orbi device.
To manually update the firmware on your Orbi router and satellite, follow these high level steps:
1.
Visit netgear.com/support satellite.
2.
Update the firmware on your Orbi satellite. For more information, see Manually
3.
Update the firmware on your Orbi router. For more information, see Manually
and download the firmware for both your Orbi router and
update satellite firmware on page 81.
update router firmware on page 82.
Manually update satellite firmware We recommend that you update your
satellite’s firmware before you update the router’s firmware.
To manually update your satellite’s firmware:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Firmware Update > Manual Update. The Firmware Update page displays.
5. Select the check box next to your satellite’s model name. If you have more than one satellite, only update one satellite at a time. You must wait
for the first satellite to finish updating before updating the next satellite.
6. Click the Update button.
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The Orbi satellite Firmware Update window opens.
7.
If the browser ask you for the admin password, enter the same password that you entered for the router.
8. Click the BROWSE button.
9.
Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk.
10. Click the UPLOAD button. It takes a few minutes to complete the process.
11.
After Orbi satellite finishes updating, select Status and double-check the firmware version on the Status page.
The firmware on your Orbi satellite is updated.
Manually update router firmware We recommend that you update your router’s
firmware after you update the satellite’s firmware.
WARNING: Make sure that your satellite completes its firmware update before you
update your router’s firmware.
To manually update your router’s firmware:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Firmware Update > Manual Update. The Firmware Update page displays.
5. Click the Browse button.
6.
Locate and select the router firmware file you downloaded. The firmware file name ends in .img.
7. Click the Upload button. The firmware is updated.
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Change the admin password

This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network.
Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.
To set the password for the user name admin:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password. The Set Password page displays.
5. Type the old password, and type the new password twice.
6. To be able to reset the password, select the Enable Password Reset check box. We recommend that you enable password reset.
7. Click the Apply button. Your settings are saved.

Enable admin password reset

The router admin password is used to log in to your router web interface. We recommend that you enable the password reset feature so that you can reset the password if it is forgotten. This reset process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser.
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To enable password reset:
1.
Launch a web browser from a computer or WiFi device that is connected to the network.
2.
Enter http://www.routerlogin.net. A login window opens.
3. Enter the admin user name and password. The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password. The Set Password page displays.
5. Select the Enable Password Reset check box.
6. Select two security questions and provide answers to them.
7. Click the Apply button. Your settings are saved.

Reset the admin password

If you set up the password reset feature, you can reset your router admin password if you forgot it.
To reset your admin password:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Click the Cancel button. If password reset is enabled, you are prompted to enter the router's serial number.
You can find the router's serial number on the router label.
4.
Enter the router's serial number in the field.
5. Click the Continue button. You are requested to enter a new admin password and to set new security questions.
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6. Enter your new admin password, set new security questions, and click the Next button.
Your settings are saved.
7. Click the Login button. A login window opens.
8. With your new admin password, log in to the router.

View router status and usage information

To view router status and usage information:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab. The ADVANCED Home page displays the router status.

Display Internet port statistics

To display Internet port statistics:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
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4. Click the ADVANCED tab.
5. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays following information:
System Up Time. The time elapsed since the router was last restarted.
Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each
port, the page displays the following information:
-
Status. The link status of the port.
-
TxPkts. The number of packets transmitted on this port since reset or manual clear.
-
RxPkts. The number of packets received on this port since reset or manual clear.
-
Collisions. The number of collisions on this port since reset or manual clear.
-
Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN ports.
-
Rx B/s. The current reception (inbound) bandwidth used on the WAN and LAN ports.
- Up Time. The time elapsed since this port acquired the link.
- Poll Interval. The interval at which the statistics are updated in this page.
6.
To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button.
7. To stop the polling entirely, click the Stop button.

Check the Internet connection status

To check the Internet connection status:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
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The BASIC Home page displays.
4. Click the ADVANCED tab.
5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information
IP Address. The IP address that is assigned to the router.
Subnet
Default Gateway. The IP address for the default gateway that the router
communicates with.
DHCP Server. The IP address for the Dynamic Host Configuration Protocol server
that provides the TCP/IP configuration for all the computers that are connected to the router.
DNS Server. The IP address of the Domain Name Service server that provides
translation of network names to IP addresses.
Lease Obtained. The date and time when the lease was obtained.
Lease Expires. The date and time that the lease expires.
6.
To return the status of all items to 0, click the Release button.
7.
To refresh the page, click the Renew button.
8. To exit the page, click the Close Window button.
Mask. The subnet mask that is assigned to the router.

View satellite status

To view your satellite’s status, it must be connected to your Orbi network.
To view your satellite’s status:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Attached Devices.
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The Attached Devices page displays.
5.
In the Connected Satellites section, find your satellite’s IP address.
6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens.
7.
Enter the same admin user name and password that you entered for the router. The satellite’s status displays.

View and manage logs of router activity

The log is a detailed record of the websites you accessed or attempted to access and other router actions. Up to 256 entries are stored in the log.
To view and manage logs:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Logs. The Logs page displays the following information:
Date and time. The date and time the log entry was recorded.
Source IP. The IP address of the initiating device for this log entry.
Target address. The name or IP address of the website or news group visited or
to which access was attempted.
Action. The action that occurred, such as whether Internet access was blocked
or allowed.
5.
To refresh the log page, click the Refresh button.
6. To clear the log entries, click the Clear Log button.
7. To email the log immediately, click the Send Log button.
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View devices connected to the network or edit device information

You can view the devices that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface.

View devices connected to the network

You can view all computers or devices that are currently connected to your Orbi network.
To view devices connected to your network:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
login window opens.
A
3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Attached Devices. The Attached Devices page displays the following information in the Connected
Devices section:
Device Name. This section displays the device model, name, type, and IP address.
IP Address. This section displays the device IP address. The device’s IP address
can change because the router assigns an IP address to each device when it joins the network.
MAC Address. This section displays the device MAC address. The unique MAC
address for each device does not change.
Connection Type. This section displays how the device is connected to the Orbi
network through a wired Ethernet connection or WiFi connection.
Connected Orbi. This section displays the Orbi router or satellite that the device
is connected to. The Orbi router’s or satellite’s MAC address also displays.
5.
To update this page, click the Refresh button.
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Edit device information on the Attached Devices page

You can change the connected device model and name that display on the Attached Devices page.
To view devices connected to your network:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
login window opens.
A
3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Attached Devices. The Attached Devices page displays.
5. Select a connected device that displays on the page. The Edit Device page displays.
6.
To change the device model, enter a new model in the Device Model field.
7.
To change the device name, enter a new name in the Device Name field.
8.
To change the device type, select a device from the Device Type menu.
9. Click the APPLY button. Your settings are saved.

View satellites connected to the network or edit satellite information

You can view the satellites that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface.

View satellites connected to the network

You can view the satellites that are connected to your Orbi network.
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To view satellites connected to your network:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Attached Devices. The Attached Devices page displays the following information in the Connected
Satellites section:
Device Name. This section displays the satellite model, name, and IP address.
IP Address. This section displays the satellite IP address. The satellite’s IP address
can change because the router assigns an IP address to each satellite when it joins the network.
MAC Address. This section displays the satellite MAC address. The unique MAC
address for each satellite does not change.
Connection Type. This section displays how the satellite is connected to the Orbi
network through a wired Ethernet connection or 2G or 5G WiFi connection.
Connected Orbi. This section displays the Orbi router or satellite that the satellite
is connected to. The Orbi router’s or satellite’s MAC address also displays.
Backhaul Status. This section displays the backhaul connection status between
the satellite and router or another satellite.
5.
To update this page, click the Refresh button.

Edit satellite information that displays on the Attached Devices page

You can change the satellite’s model and name that display on the Attached Devices page.
To edit the satellite’s model or name that displays on the Attached Devices page:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
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A login window opens.
3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Attached Devices. The Attached Devices page displays.
5. Select a connected device that displays on the page. The Edit Device page displays.
6.
To change the device model, enter a new model in the Device Model field.
7.
To change the device name, enter a new name in the Device Name field.
8. Click the APPLY button. Your settings are saved.

Monitor Internet traffic

Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume.
To monitor Internet traffic:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
Select ADVANCED > Advanced > Traffic Meter. The Traffic Meter page displays.
5.
Select the Enable Traffic Meter check box.
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6.
To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature:
Select the Traffic volume control by radio button and then select one of the
following options:
-
No Limit. No restriction is applied when the traffic limit is reached.
-
Download only. The restriction is applied to incoming traffic only.
- Both directions. The restriction is applied to both incoming and outgoing
traffic.
Select the Connection time control radio button and enter the allowed hours
in the Monthly limit field.
7.
If your ISP charges for extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field.
8.
In the Traffic Counter section, set the traffic counter to begin at a specific time and date.
To start the traffic counter immediately, click the Restart Counter Now button.
9.
If you want the router to issue a warning message before the monthly limit of Mbytes or hours is reached, in the Traffic Control section, enter a numeric value.
By default, the value is 0 and no warning message is issued.
10. To stop the Internet connection when the limit is exceeded, select the Disconnect and disable the Internet connection check box.
11. Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic.
12.
To update the Internet Traffic Statistics section, click the Refresh button.
13.
To display more information about the data traffic on your router and to change the poll interval, click the Traffic Status button.

Manage the router configuration file

The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.
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Back up settings

To back up the router’s configuration settings:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays.
5. Click the BACK UP button.
6.
Specify a location on your network. A copy of the current settings is saved in the location you specified.

Restore configuration settings

To restore configuration settings that you backed up:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays.
5.
Click the Browse button to find and select the .cfg file.
6. Click the RESTORE button. The file is uploaded to the router and the router reboots.
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WARNING: Do not interrupt the reboot process.

Erase the current configuration settings

You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network.
To erase the configuration settings:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays.
5. Click the ERASE button. The factory default settings are restored. The user name is admin, the password is
password, and the LAN IP address is 192.168.1.1. DHCP is enabled.

Set up remote management

You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature. For information about Dynamic DNS, see Manage
Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. See Change
the admin password on page 83.
Dynamic DNS on page 55.
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To set up remote management:
1.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com. A login window opens.
3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > Remote Management. The Remote Management page displays.
5. Select the Turn Remote Management On check box.
6.
In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the router’s remote management.
Note: For enhanced security, restrict access to as few external IP addresses as is practical.
Select one of the following:
To allow access from a single IP address on the Internet, select the Only This
Computer radio button. Enter the IP address to be allowed access.
To allow access from a range of IP addresses on the Internet, select the IP Address
Range radio button. Enter a beginning and ending IP address to define the allowed range.
To allow access from any IP address on the Internet, select the Everyone radio
button.
7.
In the Port Number field, enter the port number for accessing the router. The default port for secure HTTP (HTTPS) access is 8443. You can enter a custom
port number for the remote router access. Choose a number from 1024 to 65535, but do not use the number of any common service port.
8. Click the Apply button. Your settings are saved.
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Use remote access

To use remote access:
1. Launch a web browser on a computer that is not on your home network.
2.
Type your router’s WAN IP address into your browser’s address or location field followed by a colon (:) and the default port number (8443) or custom port number.
For example, if your external address is 134.177.0.123 and you use port number 8443, enter https://134.177.0.123:8443 in your browser.

Remotely access your router using the Orbi app

You can use the Orbi app to remotely access your router and change its settings. Before you can use remote access with the Orbi app, you must update your router’s firmware and download the latest Orbi app for your mobile device.
To download the latest Orbi app for your mobile device, visit https://www.netgear.com/home/apps-services/orbi-app
.
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8

Customize Internet Traffic Rules for Ports

You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
This chapter includes the following sections:
Manage
Manage port triggering
port forwarding to a local server
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Manage port forwarding to a local server

If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
The router can forward incoming traffic with specific protocols to computers on your local network. You can specify the servers for applications and you can also specify a default DMZ server to which the router forwards all other incoming protocols.

Set up port forwarding to a local server

To forward specific incoming protocols to a local server:
1.
Decide which type of service, application, or game you want to provide.
2.
Find the local IP address of the computer on your network that will provide the service.
The server computer must always use the same IP address. To specify this setting, use the reserved IP address feature. See Manage page 63.
3.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
4. Enter orbilogin.com. A login window opens.
5. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
6.
Select ADVANCED > Advanced > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays.
7. Leave the Port Forwarding radio button selected as the service type.
8. From the Service Name menu, select the service name.
reserved LAN IP addresses on
If the service that you want to add is not in the menu, create a custom service. See Add
a custom port forwarding service on page 100.
9.
In the Server IP Address field, enter the IP address of the computer that must provide the service.
10. Click the Add button.
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The service displays in the table.

Add a custom port forwarding service

To add a custom service:
1.
Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application
or user groups or news groups.
2.
Launch a web browser from a computer or mobile device that is connected to your Orbi network.
3. Enter orbilogin.com. A login window opens.
4. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
5.
Select ADVANCED > Advanced > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays.
6. Leave the Port Forwarding radio button selected as the service type.
7. Click the Add Custom Service button. The Ports - Custom Services page displays.
8.
In the Service Name field, enter a descriptive name.
9. In the Protocol menu, select the protocol. If you are unsure, select TCP/UDP.
10.
In the External Port range field, enter the port numbers.
11.
Specify the internal ports by one of these methods:
Leave the Use the same port range for Internal port check box selected.
Type the port numbers in the Internal port range field.
12.
Type the IP address in the Internal IP address fields or select the radio button for an attached device listed in the table.
13. Click the Apply button.
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