Netgear RBR20 User Manual

User Manual

Orbi WiFi System

	NETGEAR, Inc.
August 2019	350 E. Plumeria Drive
202-11675-12	San Jose, CA 95134, USA

Orbi WiFi System

Support

Thank you for purchasing this NETGEAR product. You can visit https://www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Compliance and Conformity

ForregulatorycomplianceinformationincludingtheEUDeclarationofConformity,visit https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

Trademarks

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

2

Contents

Chapter 1 Overview
LED Behavior.........................................................................................	9
Orbi WiFi System LEDs....................................................................	9
Optional Orbi Add-On Satellite LEDs...........................................	9
Connect Your Router..........................................................................	10
Place Your Satellite.............................................................................	11
Sync Your Orbi Satellite.....................................................................	11
Sync a Satellite From an Orbi WiFi System.................................	11
Sync an Add-On Satellite..............................................................	12
Log In to Your Router and Add Satellites to Your Network......	12
Set Up an Ethernet Backhaul Connection.......................................	14
Download the NETGEAR Orbi App.................................................	16
Chapter 2 Connect to the Network and Access the Router
Connect to the Network....................................................................	18
Wired Connection..........................................................................	18
WiFi Connection.............................................................................	18
WiFi Connection Using WPS........................................................	18
Labels...................................................................................................	19
Types of Logins...................................................................................	20
Use a Web Browser to Access the Router.......................................	20
Automatic Internet Setup..............................................................	20
Log In to Orbi Web Interface........................................................	22
Change the Language.......................................................................	22
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard..........................................................	24
Manually Set Up the Internet Connection.......................................	24
Specify an Internet Connection Without a Login.......................	24
Specify an Internet Connection That Uses a Login....................	26
Specify IPv6 Internet Connections....................................................	27
Requirements for Entering IPv6 Addresses....................................	29
Use Auto Detect for an IPv6 Internet Connection..........................	29
Use Auto Config for an IPV6 Internet Connection.........................	30
Set Up an IPv6 6rd Tunnel Internet Connection.............................	31
Set Up an IPv6 6to4 Tunnel Internet Connection...........................	33

3

Orbi WiFi System

Set Up an IPv6 Pass Through Internet Connection........................	35
Set Up an IPv6 Fixed Internet Connection......................................	35
Set Up an IPv6 DHCP Internet Connection.....................................	36
Set Up an IPv6 PPPoE Internet Connection.....................................	38
Change the MTU Size.........................................................................	40
Chapter 4 Control Access to the Internet
Enable Circle With Disney.................................................................	43
Enable Circle With Disney from your Orbi router web interface...	44
Enable Circle With Disney With the Orbi App................................	45
Activate and Manage NETGEAR Armor using the Orbi app........	45
Allow or Block Access to Your Network..........................................	46
Use Keywords to Block Internet Sites...............................................	47
Delete Keywords That Are Used to Block Internet Sites................	48
Avoid Blocking on a Trusted Computer..........................................	49
Block Services From the Internet......................................................	49
Manage Network Access Control Lists............................................	51
Schedule When to Block Internet Sites and Services.....................	51
Set Up Security Event Email Notifications.......................................	52
Chapter 5 Optimize Performance
Enable or Disable WiFi Multimedia Quality of Service..................	56
Improve Network Connections With Universal Plug N Play..........	57
Enable or disable daisy-chain topology..........................................	58
Enable or disable implicit beamforming.........................................	59
Enable or disable MU-MIMO............................................................	59
Enable or disable fast roaming.........................................................	60
Chapter 6 Specify Network Settings
View or Change WAN Settings.........................................................	63
Dynamic DNS......................................................................................	64
Set Up a New Dynamic DNS Account.........................................	64
Specify a DNS Account That You Already Created...................	65
Change the Dynamic DNS Settings.............................................	66
Set Up a Default DMZ Server............................................................	66
Change the Router’s Device Name..................................................	67
Change the LAN TCP/IP Settings.....................................................	68
Use the Router as a DHCP Server.....................................................	70
Disable the DHCP Server Feature in the Router.............................	71
Manage Reserved LAN IP Addresses...............................................	72
Reserve an IP Address...................................................................	72
Edit a Reserved IP Address...........................................................	73
Delete a Reserved IP Address Entry............................................	73
Custom Static Routes.........................................................................	74

4

Orbi WiFi System

Set Up a Static Route.....................................................................	74
Edit a Static Route..........................................................................	75
Delete a Static Route.....................................................................	76
Specify Basic WiFi Settings................................................................	77
Change the WiFi Password or Security Level..................................	79
Set Up a Guest WiFi Network............................................................	80
View or Change Advanced WiFi Settings........................................	81
Use the Router as a WiFi Access Point.............................................	81
Set Up Router Mode...........................................................................	83
Generate a New Backhaul Password...............................................	83
Set Up a Bridge for a Port Group or VLAN Tag Group..................	84
Set Up a Bridge for a Port Group.................................................	84
Set Up a Bridge for a VLAN Tag Group......................................	85
Enable British Telecom IGMP Proxy Support..................................	86
Chapter 7 Manage Your Network
Update the Router and Satellite Firmware......................................	89
Check for Firmware Updates........................................................	89
Manually Update Firmware...........................................................	90
Manually Update Satellite Firmware............................................	90
Manually Update Router Firmware..............................................	91
Change the admin Password............................................................	91
Set Up Password Recovery................................................................	92
Recover the admin Password............................................................	93
View Router Status..............................................................................	94
Display Internet Port Statistics...........................................................	95
Check the Internet Connection Status.............................................	96
View Satellite Status............................................................................	96
View and Manage Logs of Router Activity.......................................	97
View Devices Connected to the Network or Edit Device
Information..........................................................................................	98
View Devices Connected to the Network...................................	98
Edit Device Information on the Attached Devices Page...........	99
View Satellites Connected to the Network or Edit Satellite
Information........................................................................................	100
View Satellites Connected to the Network...............................	100
EditSatelliteInformationThatDisplaysOntheAttachedDevices
Page...............................................................................................	101
Manage the Orbi Outdoor Satellite LED Lighting........................	102
Enable the Sync Button...............................................................	102
Turn the Satellite LED Lighting On or Off.................................	103
Set LED Lighting Brightness.......................................................	103
Schedule When to Turn On LED Lighting................................	104
Monitor Internet Traffic....................................................................	105

5

Orbi WiFi System

Manage the Router Configuration File..........................................	106
Back Up Settings..........................................................................	107
Erase the Current Configuration Settings.................................	107
Restore Configuration Settings..................................................	108
Set Up Remote Management.........................................................	108
Use Remote Access..........................................................................	110
Remotely access your router using the Orbi app.........................	110
Chapter 8 Customize Internet Traffic Rules for Ports
Port Forwarding to a Local Server..................................................	112
Set Up Port Forwarding to a Local Server.................................	112
Add a Custom Port Forwarding Service...................................	113
Edit a Port Forwarding Service...................................................	114
Delete a Port Forwarding Entry..................................................	115
Application Example: Make a Local Web Server Public.........	115
How the Router Implements the Port Forwarding Rule..........	116
Port Triggering.................................................................................	116
Add a Port Triggering Service....................................................	117
Enable Port Triggering................................................................	118
ApplicationExample:PortTriggeringforInternetRelayChat.118
Chapter 9 Use VPN to Access Your Network
Set Up a VPN Connection...............................................................	121
Specify VPN Service in the Router..................................................	121
Install OpenVPN Software...............................................................	122
Install OpenVPN Software on Your Windows Computer.......	122
Install OpenVPN Software on Your Mac Computer................	125
Install OpenVPN Software on an iOS Device...........................	126
Install OpenVPN Software on an Android Device...................	126
Use a VPN Tunnel on Your Windows Computer..........................	127
Use VPN to Access Your Internet Service at Home......................	129
Set Up VPN Client Internet Access in the Router.....................	129
Block VPN Client Internet Access in the Router...........................	130
Use a VPN Tunnel to Access Your Internet Service at Home......	131
Chapter 10 Troubleshooting
Quick Tips..........................................................................................	133
Sequence to Restart Your Network...........................................	133
WiFi Settings.................................................................................	133
Network Settings..........................................................................	133
The Router and Satellite Do Not Sync...........................................	133
Cannot Log In to the Router............................................................	135
Cannot Access the Internet.............................................................	135
Troubleshoot Internet Browsing.....................................................	136

6

Orbi WiFi System

Troubleshoot PPPoE........................................................................	137
Troubleshoot WiFi Connectivity.....................................................	138
Troubleshoot Your Network Using the Ping Utility......................	138
Test the LAN Path to Your Router..............................................	138
Test the Path From Your Computer to a Remote Device.......	139
Chapter 11 Supplemental Information
Factory Settings for Orbi Routers...................................................	142
Factory Settings for Orbi Router Model RBR50.......................	142
Factory Settings for Orbi Router Model RBR40.......................	143
Factory Settings for Orbi Router Model RBR20.......................	145
Factory Settings for Orbi Satellites.................................................	147
Factory Settings for Orbi Satellite Model RBS50.....................	147
Factory Settings for Orbi Satellite Model RBS40.....................	149
Factory Settings for Orbi Satellite Model RBS20.....................	151
Factory Settings for Orbi Wall Plug Satellite Model RBW30...	153
Technical Specifications for Orbi Routers.....................................	155
Technical Specifications for Orbi Router Model RBR50.........	155
Technical Specifications for Orbi Router Model RBR40.........	156
Technical Specifications for Orbi Router Model RBR20.........	157
Technical Specifications for Orbi Satellites...................................	159
Technical Specifications for Orbi Satellite Model RBS50.......	159
Technical Specifications for Orbi Router Model RBS40.........	161
Technical Specifications for Orbi Router Model RBS20.........	162
Technical Specifications for Orbi Wall Plug Satellite Model
RBW30...........................................................................................	163

7

1

Overview

TheOrbi™WiFiSystemcreatesdedicatedhigh-speedWiFiconnectionstoyourInternet service.TheOrbirouterconnectstoyourmodemorgateway.TheOrbisatelliteextends the WiFi signal throughout your home.

This manual describes how to manage your Orbi WiFi System from your Orbi router web interface. You can manage any add-on Orbi satellite from the Orbi router web interface.

If you own one of the following add-on Orbi satellites, you can find more information about your satellite from its user manual, which is available at https://www.netgear.com/support/:

•Orbi Outdoor Universal Satellite (model RBS50Y)

•Orbi Voice (model RBS40V)

This chapter contains the following sections:

•LED Behavior

•Connect Your Router

•Place Your Satellite

•Sync Your Orbi Satellite

•Set Up an Ethernet Backhaul Connection

•Download the NETGEAR Orbi App

Formoreinformationaboutthetopicscoveredinthismanual,visitthesupportwebsite at https://www.netgear.com/support/.

Note: This manual refers to all Orbi router models as the router and refers to all Orbi satellite models (including the Orbi wall plug satellite) as the satellite.

8

Orbi WiFi System

LED Behavior

When you sync a satellite to the router, the LED behavior for a satellite that comes in a WiFi system is different from the LED behavior for add-on satellites.

Orbi WiFi System LEDs

The following table describes the LED behavior for an Orbi router and Orbi satellites that are purchased together and come in the same package.

Table 1. Orbi WiFi System router and satellite LED descriptions

LED	LED Behavior
Power LED	The Power LED is located above the Power On/Off button on the rear panel. Note: The wall
	plug satellite does not include a Power LED.
	•	Solid green. Power is on.
	•	Solid amber. The router or satellite is booting.
	•	Blinking amber. The router or satellite is resetting to factory default settings.
	•	Blinking red. The firmware is corrupted.
	•	Off. Power is not supplied.

Router ring LED The ring LED is located on the top.

•Pulsing white. The router is booting or someone pressed the Sync button.

•Off. The router finished booting and is working normally.

•Solid white. The router is resetting to factory default settings.

•Solid magenta. The router cannot connect to the Internet. See Cannot Access the Internet on page 135.

Satellite ring	This satellite is included when you buy an Orbi router. The ring LED is located on the top.
LED	•	Pulsing white. The satellite is booting.
	•	Blue for three minutes. The connection between the satellite and the router is good.
	•	Amber for three minutes. The connection between the satellite and the router is fair.
	•	Magenta. The satellite failed to sync to the router. See The Router and Satellite Do Not Sync
		on page 133.
	•	Off. The satellite synced to the router and is working normally.

Optional Orbi Add-On Satellite LEDs

You can purchase add-on Orbi satellites (sold separately) and add them to your Orbi network.

Overview

9

User Manual

Orbi WiFi System

Table 2. Orbi add-on satellite LED description

LED	LED Behavior
Power LED	The Power LED is located above the Power On/Off button on the rear panel. Note: The wall
	plug satellite does not include a Power LED.
	•	Solid green. Power is on.
	•	Solid amber. The satellite is rebooting.
	•	Blinking amber. The satellite is resetting to factory default settings.
	•	Blinking red. The firmware is corrupted.
	•	Off. Power is not supplied.
Add-on satellite	Optional add-on satellites are sold separately and can be added to your Orbi network. The
ring LED	ring LED is located on the top.
	•	Pulsing white. The satellite is booting.
	•	Solid white. The satellite is ready to sync to the router (press the Sync button).
	•	Blue for three minutes. The connection between the satellite and the router is good.
	•	Amber for three minutes. The connection between the satellite and the router is fair.
	•	Magenta. The satellite is not connected to the router or is not getting an IP address.
	•	Off. The satellite synced to the router and is working normally.

Connect Your Router

To cable your router:

1.Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.

If your modem uses a battery backup, remove the battery.

2.Plug in and turn on your modem.

If your modem uses a battery backup, put the battery back in.

3.Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router.

4.Connectthepoweradaptertoyourrouterandplugthepoweradapterintoanoutlet.

5.If the Power LED does not light, press the Power On/Off button on the rear panel of the router.

Overview

10

User Manual

Orbi WiFi System

Place Your Satellite

IfyoursatellitecamewithyourOrbiWiFiSystem,thesatelliteattemptstosyncwithyour router.Ifyouboughtanadd-onsatellite,youmustmanuallysyncyoursatellite.Formore information, see Sync Your Orbi Satellite on page 11.

Note that your satellites must be within range of your router’s WiFi signal in order for it to sync with the router. Use each satellite’s ring LED to help you determine where to place your satellite.

Sync Your Orbi Satellite

The sync process for your satellite depends on whether your satellite came with your Orbi WiFi System, or if your satellite is an add-on satellite.

Sync a Satellite From an Orbi WiFi System

The Orbi WiFi System includes an Orbi router and either one or two satellites. The satellite in the WiFi system is preset to automatically find and sync to the WiFi signal from the Orbi router in the same WiFi system.

To sync your satellite:

1.Place your satellite.

For more information, see Place Your Satellite on page 11.

2.Connect the satellite to a power source.

3.IfthePowerLEDonthebackofthesatellitedoesnotlight,pressthe PowerOn/Off button.

ThesatelliteringLEDpulseswhite. ThesatelliteautomaticallyfindstheOrbirouter’s WiFi signal and attempts to sync to the Orbi router.

The satellite ring LED lights one of the following colors for about three minutes and then turns off:

•Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.

•Amber. The Orbi router and satellite successfully synced, and the connection betweentherouterandsatelliteisfair. ConsidermovingtheOrbisatellitecloser to the Orbi router.

•Magenta. The Orbi router and satellite failed to sync.

Overview

11

User Manual

Orbi WiFi System

4.If the satellite ring LED is magenta, move the satellite closer to the router and then sync the satellite to the router:

a.Press the Sync button on the back of the router.

b.Within two minutes, press the Sync button on the back of the satellite.

ThesatelliteattemptstosynctotheOrbirouter.ThesatelliteringLEDlightsblue, amber, or magenta as described in Step 3 of this procedure and then turns off.

5.Repeat Steps 1–4 if your Orbi WiFi System came with a second satellite.

Sync an Add-On Satellite

IfyoualreadysetupanOrbirouterandsatelliteareaddinganoptionaladd-onsatellite (sold separately), follow these steps.

To sync your add-on satellite:

1.Place your satellite.

Make sure that your satellite is within range of your Orbi network's WiFi signal.

2.Connect the satellite to a power source.

3.IfthePowerLEDonthebackofthesatellitedoesnotlight,pressthe PowerOn/Off button.

4.Wait about two minutes for the satellite ring LED to light solid white.

5.Press the Sync button on the back of the satellite and within two minutes, press the Sync button on the back of your Orbi router.

The satellite ring LED pulses white, then lights one of the following colors for about three minutes, and then turns off:

•Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.

•Amber. The Orbi router and satellite successfully synced, and the connection betweentherouterandsatelliteisfair. ConsidermovingtheOrbisatellitecloser to the Orbi router.

•Magenta. The Orbi router and satellite failed to sync. Move the satellite closer to the router and try again.

Log In to Your Router and Add Satellites to Your Network

You can use the router web interface to add a satellite to your Orbi network.

Overview

12

User Manual

Orbi WiFi System

To add a satellite to your Orbi network using the router web interface:

1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2.Enter orbilogin.com. A login window opens.

3.Enter the router admin user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select Add Orbi Satellite.

The Place Your Satellite page displays.

5.Follow the instructions about where to place your satellite in your house.

6.Connect the satellite to a power source.

7.IfthePowerLEDonthebackofthesatellitedoesnotlight,pressthe PowerOn/Off button.

8.Click the NEXT button.

9.Wait about two minutes for the satellite’s ring LED to light solid white.

10.Press the Sync button on the satellite. The satellite’s ring LED pulses white.

11.Click the SYNC button in the router web interface. The router attempts to sync with the satellite.

The satellite’s ring LED lights one of the following colors for about three minutes and then turns off:

•Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good.

•Amber. The Orbi router and satellite successfully synced, and the connection betweentherouterandsatelliteisfair. ConsidermovingtheOrbisatellitecloser to the Orbi router.

•Magenta. The Orbi router and satellite failed to sync. Move the satellite closer to the router and try again.

Overview

13

User Manual

Orbi WiFi System

Set Up an Ethernet Backhaul Connection

YourOrbisatelliteautomaticallyconnectswirelesslytoyourOrbirouteroranotherOrbi satellitetocreateawirelessbackhaul,oryoucanuseanEthernetcabletoconnectyour satellite to your router or another satellite to create a wired backhaul connection.

Before you set up an Ethernet backhaul connection, make sure that you update the firmware on all your Orbi devices.

The following image shows how to connect your Orbi satellites to your Orbi router to create an Ethernet backhaul connection.

Figure 1. Satellites connected to the router’s Ethernet ports

Overview

14

User Manual

Orbi WiFi System

The following image shows another way to connect your Orbi satellites to your Orbi router to create an Ethernet backhaul connection.

Figure 2. Satellite 1 connected to router and satellite 2 connected to satellite 1

The following image shows how to connect your Orbi satellites and your Orbi router to an Ethernet switch.

Note: The Ethernet ports on the Orbi router and satellite are rated at 1 Gbps. Make sure the switch ports are 1 Gbps or faster.

Figure 3. Ethernet backhaul connection using a switch

Overview

15

User Manual

Orbi WiFi System

Download the NETGEAR Orbi App

You can use the NETGEAR Orbi app to set up and access your Orbi network.

To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store orGooglePlayStore. LaunchtheNETGEAROrbiapponyourmobiledeviceandfollow the prompts.

For more information about the Orbi app, visit https://www.netgear.com/home/apps-services/orbi-app.

Overview

16

User Manual

2

ConnecttotheNetworkandAccess

the Router

This chapter contains the following sections:

•Connect to the Network

•Labels

•Types of Logins

•Use a Web Browser to Access the Router

•Change the Language

17

Orbi WiFi System

Connect to the Network

You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Wired Connection

You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).

To connect your computer to the router with an Ethernet cable:

1.Make sure that the router is receiving power (its Power LED is lit).

2.Connect an Ethernet cable to an Ethernet port on your computer.

3.Connect the other end of the Ethernet cable to one of the router’s Ethernet ports.

Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.

WiFi Connection

To find and select the WiFi network:

1.Make sure that the router or satellite is receiving power (its Power LED is lit).

2.OnyourWiFi-enabledcomputerormobiledevice,findandselecttheWiFinetwork.

The WiFi network name is on the router label. The WiFi network name is the same for the router and the satellite in the Orbi WiFi System.

Note: Ifyouboughttherouterandthesatelliteseparately,theirdefaultWiFinetwork names are different.

3.Join the WiFi network and enter the WiFi password. The password is on the router label.

Your WiFi-enabled computer or mobile device connects to the WiFi network.

WiFi Connection Using WPS

You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.

Connect to the Network and	18	User Manual
Access the Router

Orbi WiFi System

To use WPS to connect to the WiFi network:

1.Make sure that the router is receiving power (its Power LED is lit).

2.Check the WPS instructions for your computer or WiFi device.

3.Press the Sync button on the router.

4.Withintwominutes,onyourWiFi-enabledcomputerormobiledevice,pressitsWPS button or follow its instructions for WPS connections.

Your computer or mobile device connects to the WiFi network.

Labels

The router label shows the login information, the WiFi network name and password, the router’s MAC address, and the router’s serial number. The following is an example of what the router label might look like:

Figure 4. Router label

The satellite label shows the WiFi network name and password, the satellite’s MAC address, and the satellite’s serial number. The following is an example of what the satellite label might look like:

Figure 5. Satellite label
Connect to the Network and	19	User Manual
Access the Router

Orbi WiFi System

Types of Logins

Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.

Types of logins:

•Internet service login. The login that your Internet service provider (ISP) gave you logs you in to your Internet service. Your service provider gave you this login information in a letter or some other way. If you cannot find this login information, contact your service provider.

•WiFi network key or password. Your router and satellite are preset with the same WiFi network name (SSID) and password for WiFi access. This information is on the router label and the satellite label.

•Router login. This logs you in to the router interface from a web browser as admin.

Use a Web Browser to Access the Router

When you connect to the network (either with WiFi or with an Ethernet cable), you can useawebbrowsertoaccesstheroutertovieworchangeitssettings. Thefirsttimeyou accesstherouter,theNETGEARinstallationassistantautomaticallycheckstoseeifyour router can connect to your Internet service.

Automatic Internet Setup

You can set up your router automatically, or you can use a web browser to access the routerandsetupyourroutermanually. Beforeyoustartthesetupprocess,getyourISP information and make sure that the computers and devices in the network use the settings described here.

WhenyourInternetservicestarts,yourInternetserviceprovider(ISP)typicallygivesyou all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router:

•The ISP configuration information for your DSL account

•ISP login name and password

•Fixed or static IP address settings (special deployment by ISP; this setting is rare)

If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in.

Connect to the Network and	20	User Manual
Access the Router

Orbi WiFi System

Installation and basic setup takes about 15 minutes to complete.

To automatically set up your router:

1.Turn the router on by pressing the On/Off button.

2.Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label.

Note: If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect.

3.Launch a web browser.

The page that displays depends on whether you accessed the router before:

•ThefirsttimethatyousetuptheInternetconnectionforyourrouter,thebrowser goes to orbilogin.com, and the Orbi login page displays.

•IfyoualreadysetuptheInternetconnection,enterorbilogin.comintheaddress field for your browser to start the installation process.

4.Follow the onscreen instructions. The router connects to the Internet.

5.If the browser does not display the web page, do the following:

•Make sure that the computer is connected to one of the four LAN Ethernet ports or over WiFi to the router.

•Make sure that the router is receiving power, and that its Power LED is lit.

•Close and reopen the browser or clear the browser cache.

•Browse to orbilogin.com.

•If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP address automatically from the router.

6.If the router does not connect to the Internet, do the following: a. Review your settings.

b. Make sure that you selected the correct options and typed everything correctly. c. ContactyourISPtoverifythatyouareusingthecorrectconfigurationinformation.

d.Read Troubleshooting on page 132.

If problems persist, register your NETGEAR product and contact NETGEAR technical support.

Connect to the Network and	21	User Manual
Access the Router

Orbi WiFi System

Log In to Orbi Web Interface

When you log in to the Orbi, the browser displays the router web interface. You can use the router web interface to change the router or satellite settings.

To log in to your Orbi:

1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2.Enter orbilogin.com. A login window opens.

3.Enter the router admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Change the Language

By default, the language is set as Auto.

To change the language:

1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2.Enter orbilogin.com. A login window opens.

3.Enter the router admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.In the upper right corner, select a language from the menu.

5.When prompted, click the OK button to confirm this change. The page refreshes with the language that you selected.

Connect to the Network and	22	User Manual
Access the Router

3

Specify Your Internet Settings

Usually,thequickestwaytosetuptheroutertouseyourInternetconnectionistoallow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.

This chapter contains the following sections:

•Use the Internet Setup Wizard

•Manually Set Up the Internet Connection

•Specify IPv6 Internet Connections

•Change the MTU Size

23

Orbi WiFi System

Use the Internet Setup Wizard

You can use the Setup Wizard to detect your Internet settings and automatically set up your router.

To use the Setup Wizard:

1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2.Enter orbilogin.com. A login window opens.

3.Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select ADVANCED > Setup Wizard. The Setup Wizard page displays.

5.Select the Yes radio button.

If you select No, you are taken to the Internet Setup page (see Manually Set Up the Internet Connection on page 24).

6.Click the Next button.

The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration and checks your operation mode.

Manually Set Up the Internet Connection

You can view or change the router’s Internet connection settings.

Specify an Internet Connection Without a Login

To specify the Internet connection settings:

1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2.Enter orbilogin.com. A login window opens.

Specify Your Internet Settings

24

User Manual

Orbi WiFi System

3.Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select Internet.

The Internet Setup page.

5.Leave the Does your Internet connection require a login No radio button selected.

6.If your Internet connection requires an account name or host name, type it in the

Account Name (If Required) field.

7.IfyourInternetconnectionrequiresadomainname,typeitinthe DomainName(If Required) field.

For the other sections in this page, the default settings usually work, but you can change them.

8.Select an Internet IP Address radio button:

•Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.

•Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP addressthatyourISPassigned.ThegatewayistheISProutertowhichyourrouter connects.

9.Select a Domain Name Server (DNS) Address radio button:

•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

•UseTheseDNSServers.IfyouknowthatyourISPrequiresspecificservers,select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

10.Select a Router MAC Address radio button:

•Use Default Address. Use the default MAC address.

•Use Computer MAC Address. The router captures and uses the MAC address ofthecomputerthatyouarenowusing. Youmustusetheonecomputerthatthe ISP allows.

•Use This MAC Address. Enter the MAC address that you want to use.

11.Click the Apply button. Your settings are saved.

Specify Your Internet Settings

25

User Manual

Orbi WiFi System

12.Click the Test button to test your Internet connection.

If the NETGEAR website does not display within one minute, see Troubleshooting on page 132.

Specify an Internet Connection That Uses a Login

To view or change the basic Internet setup:

1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2.Enter orbilogin.com. A login window opens.

3.Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select Internet.

The Internet Setup page displays.

5.Select the Does your Internet connection require a login Yes radio button. The page adjusts.

6.From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP.

7.In the Login field, enter the login name your ISP gave you. This login name is often an email address.

8.In the Password field, type the password that you use to log in to your Internet service.

9.If your ISP requires a service name, type it in the Service Name (if Required) field.

10.FromtheConnectionModemenu,selectAlwaysOn,DialonDemand,orManually Connect.

11.TochangethenumberofminutesuntiltheInternetlogintimeout,intheIdleTimeout (In minutes) field, type the number of minutes.

ThisishowlongtherouterkeepstheInternetconnectionactivewhennooneonthe network is using the Internet connection. A value of 0 (zero) means never log out.

Specify Your Internet Settings

26

User Manual

Orbi WiFi System

12.Select an Internet IP Address radio button:

•Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.

•Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP addressthatyourISPassigned.ThegatewayistheISProutertowhichyourrouter connects.

13.Select a Domain Name Server (DNS) radio button:

•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

•UseTheseDNSServers.IfyouknowthatyourISPrequiresspecificservers,select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

14.Select a Router MAC Address radio button:

•Use Default Address. Use the default MAC address.

•Use Computer MAC Address. The router captures and uses the MAC address ofthecomputerthatyouarenowusing. Youmustusetheonecomputerthatthe ISP allows.

•Use This MAC Address. Enter the MAC address that you want to use.

15.Click the Apply button. Your settings are saved.

16.Click the Test button to test your Internet connection.

IftheNETGEARwebsitedoesnotdisplaywithinoneminute,see CannotAccessthe Internet on page 135.

Specify IPv6 Internet Connections

YoucansetupanIPv6Internetconnectioniftherouterdoesnotdetectitautomatically.

To set up an IPv6 Internet connection:

1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2.Enter orbilogin.com. A login window opens.

Specify Your Internet Settings

27

User Manual

Orbi WiFi System

3.Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5.From the Internet Connection Type menu, select the IPv6 connection type:

•If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.

•IfyourInternetconnectiondoesnotusePPPoE,DHCP,orfixed,butisIPv6,select

Auto Config.

Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections:

•Use Auto Detect for an IPv6 Internet Connection on page 29

•Use Auto Config for an IPV6 Internet Connection on page 30

•Set Up an IPv6 6rd Tunnel Internet Connection on page 31

•Set Up an IPv6 6to4 Tunnel Internet Connection on page 33

•Set Up an IPv6 Pass Through Internet Connection on page 35

•Set Up an IPv6 Fixed Internet Connection on page 35

•Set Up an IPv6 DHCP Internet Connection on page 36

•Set Up an IPv6 PPPoE Internet Connection on page 38

6.Click the Apply button. Your settings are saved.

Specify Your Internet Settings

28

User Manual

Orbi WiFi System

Requirements for Entering IPv6 Addresses

IPv6addressesaredenotedbyeightgroupsofhexadecimalquartetsthatareseparated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address:

•More than eight groups of hexadecimal quartets

•More than four hexadecimal characters in a quartet

•More than two colons in a row

Use Auto Detect for an IPv6 Internet Connection

To set up an IPv6 Internet connection through auto detection:

1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2.Enter orbilogin.com. A login window opens.

3.Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5.From the Internet Connection Type menu, select Auto Detect. The page adjusts.

The router automatically detects the information in the following fields:

•Connection Type. This field indicates the connection type that is detected.

•Router’sIPv6AddressonWAN.ThisfieldshowstheIPv6addressthatisacquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

•Router’sIPv6AddressonLAN.ThisfieldshowstheIPv6addressthatisacquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

Specify Your Internet Settings

29

User Manual

Orbi WiFi System

6.Select an IP Address Assignment radio button:

•Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.

•Auto Config. This is the default setting.

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).

7.(Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.

IfyoudonotspecifyanIDhere,theroutergeneratesoneautomaticallyfromitsMAC

address.

8.Click the Apply button.

Your settings are saved.

Use Auto Config for an IPV6 Internet Connection

To set up an IPv6 Internet connection through auto configuration:

1.Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2.Enter orbilogin.com. A login window opens.

3.Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays.

5.From the Internet Connection Type menu, select Auto Config. The page adjusts.

The router automatically detects the information in the following fields:

•Router’sIPv6AddressonWAN.ThisfieldshowstheIPv6addressthatisacquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the

Specify Your Internet Settings

30

User Manual