Netflix REQUEST IMC User Manual

Netflix on the IMC

IMC 1.1.0 and up

User guide for viewing Netflix Content

NETFLIX FOR IMC BASIC USER GUIDE

Subscribers to Netflix’s Unlimited DVD service are granted an unlimited number of hours for watching
movies in the Netflix Watch Instantly library. Each Netflix user id can watch 5 movies simultaneously.

ReQuest’s IMC can browse the Netflix Watch Instantly queue that you manage from your account at

http://www.netflix.com

Instantly queue.

The IMC does not manage your queue or allow you to select movies to add to your queue.

Netflix Watch Instantly service is only available to Netflix subscribers in the United States only.

. The movies are listed in the same order that they are displayed in your Watch

The Netflix Watch Instantly service is provided as-is. ReQuest makes no guarantee on service
availability, content, video quality, or discontinuation of the service by the provider. Any abuse of
the service that results in Netflix suspending a subscriber account is the sole responsibility of the
account holder. Use of the Netflix Watch Instantly service constitutes an agreement with the
subscriber and Netflix, not ReQuest, to abide by the Netflix Terms of Service.

In order to use your IMC with Netflix, your ReQuest server must be running Serious Play OS 5.4.0 (for
units with serial numbers starting with ARQ4 or IMS4) or Serious Play OS 6.1.0 (for units with serial
numbers starting with ARQ5 or IMS5).

There are two parts to using the Netflix Watch Instantly service on your IMC.

1. Authorize your IMC with your Netflix account

2. Browse and play from your Watch Instantly Queue

With ReQuest Netflix for IMC Plus, there will be the additional experience of browsing and searching the
entire Netflix Watch Instantly library.

Important

In rare cases, the customer’s Netflix account may not be using the latest Netflix player. Prior to using
Microsoft Silverlight, Netflix used Windows Media Player. Most accounts have been enabled to use the
new Silverlight, but some have not.

The following link will allow the customer to enable the new movie player:

http://www.netflix.com/WiMessage?msg=58

Warning!!! Once you change to the new Silverlight player, Netflix will not switch you back.

Netflix Playback Commands

Exit Netflix Movie Playback

Fast Forward (push and
hold)

Rewind (push and hold)

Next Episode (when
applicable)

Previous Episode (when
applicable)

Pause (Play toggle)

Play (Pause toggle)

AUTHORIZING THE IMC TO USE YOUR NETFLIX ACCOUNT

As a one-time setup operation, you must configure each IMC in your installation with a Netflix Watch
Instantly account.

When you first start up your IMC, you will see Netflix available in the list of video sources.

If your IMC is not yet authorized, you will receive the following message:

Using the remote, navigate to Settings then Advanced Settings and select the Authorize Netflix entry.

Note: If you do not see Settings on your IMC home screen, it may have been disabled. Press

remote five (5) times to get into the Settings menu.

You will be prompted to confirm that you wish to authorize the IMC to use your Netflix account.

Note: If you click Yes for an already authorized IMC, it will be de-authorized until you submit a valid

userid and password.

on your