NetComm Wireless NTC620003 User Manual

User Guide
NTC-6200 Series – 3G M2M Router / Plus
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DOCUMENT VERSION
DATE
1.0 - Initial document release
20/12/2013
1.1 – Updated GPS section with NMEA support information, Added Appendix G: Inputs / Outputs.
24/01/2014
Copyright
Copyright© 2014 NetComm Wireless Limited. All rights reserved.
The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless.
Note: This document is subject to change without notice.
Save our environment
When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from domestic waste.
The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance with regionally established regulations. Never dispose of this electronic equipment along with your household waste. You may be subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government.
Please be responsible and protect our environment.
This manual covers the following products:
NetComm Wireless NTC-6200-01 NetComm Wireless NTC-6200-02 NetComm Wireless NTC-6200-03 NetComm Wireless NTC-6200-11 NetComm Wireless NTC-6200-12 NetComm Wireless NTC-6200-13
Table 1 - Document Revision History
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Table of Contents
Overview ........................................................................................................................................................................................ 5
Introduction ................................................................................................................................................................................................... 5
Target audience ............................................................................................................................................................................................. 5
Prerequisites ................................................................................................................................................................................................. 5
Notation ........................................................................................................................................................................................................ 5
Product introduction ...................................................................................................................................................................... 6
Product overview ........................................................................................................................................................................................... 6
Package contents .......................................................................................................................................................................................... 6
Product features ............................................................................................................................................................................................ 7
Physical dimensions and indicators ............................................................................................................................................. 8
Physical dimensions ...................................................................................................................................................................................... 8
LED indicators ............................................................................................................................................................................................... 9
Ethernet port LED indicators ........................................................................................................................................................................ 10
Interfaces .................................................................................................................................................................................................... 11
Placement of the router ............................................................................................................................................................... 13
Mounting options ......................................................................................................................................................................................... 13
DIN rail mounting bracket ............................................................................................................................................................................. 13
Wall mounted via DIN rail bracket ................................................................................................................................................................. 14
DIN rail mount ............................................................................................................................................................................................. 14
Pole mount using DIN rail bracket ................................................................................................................................................................ 15
Desk mount ................................................................................................................................................................................................. 15
Installation and configuration of the NTC-6200 Series router.................................................................................................... 16
Powering the router ..................................................................................................................................................................................... 16
Power consumption ..................................................................................................................................................................................... 18
Installing the router ...................................................................................................................................................................................... 18
Advanced configuration .............................................................................................................................................................. 19
Status ........................................................................................................................................................................................... 20
Networking ................................................................................................................................................................................... 23
Data Connection.......................................................................................................................................................................................... 23
Connect on Demand ................................................................................................................................................................................... 27
Operator Settings ........................................................................................................................................................................................ 31
SIM security settings .................................................................................................................................................................................... 32
LAN ............................................................................................................................................................................................................ 37
Routing ....................................................................................................................................................................................................... 41
VPN ............................................................................................................................................................................................................ 51
Services........................................................................................................................................................................................ 64
Dynamic DNS .............................................................................................................................................................................................. 64
Network time (NTP)...................................................................................................................................................................................... 65
Data stream manager .................................................................................................................................................................................. 66
Watchdogs .................................................................................................................................................................................................. 70
SNMP ......................................................................................................................................................................................................... 73
TR-069........................................................................................................................................................................................................ 75
GPS ............................................................................................................................................................................................................ 77
IO configuration ........................................................................................................................................................................................... 80
Low power mode ........................................................................................................................................................................................ 82
SMS messaging .......................................................................................................................................................................................... 86
Diagnostics ................................................................................................................................................................................................. 90
Sending an SMS Diagnostic Command ........................................................................................................................................................ 93
System ....................................................................................................................................................................................... 101
Log ........................................................................................................................................................................................................... 101
System Configuration................................................................................................................................................................................. 104
HTTPS key management ........................................................................................................................................................................... 111
SSH Key Management .............................................................................................................................................................................. 114
Appendix A: Tables.................................................................................................................................................................... 118
Appendix B: Default Settings .................................................................................................................................................... 119
Restoring factory default settings ............................................................................................................................................................... 120
Appendix C: Recovery mode .................................................................................................................................................... 121
Accessing recovery mode .......................................................................................................................................................................... 121
Status ....................................................................................................................................................................................................... 122
Log ........................................................................................................................................................................................................... 122
Application Installer .................................................................................................................................................................................... 123
Settings ..................................................................................................................................................................................................... 123
Reboot ...................................................................................................................................................................................................... 123
Appendix D: HTTPS - Uploading a self-signed certificate ....................................................................................................... 124
Appendix E: RJ-45 connector ................................................................................................................................................... 126
Appendix F: Serial port wiring ................................................................................................................................................... 127
Appendix G: Inputs/Outputs ..................................................................................................................................................... 128
Overview ................................................................................................................................................................................................... 128
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Technical Data ........................................................................................................................................................................... 133
Safety and product care ............................................................................................................................................................ 136
Product Warranty....................................................................................................................................................................... 141
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Overview
Introduction
This document provides you all the information you need to set up, configure and use the NetComm Wireless NTC-6200 Series router.
Target audience
This document is intended for system integrators or experienced hardware installers who understand telecommunications terminology and concepts.
Prerequisites
Before continuing with the installation of your NTC-6200 Series router, please confirm that have the following:
A device with a working Ethernet network adapter. A web browser such as Internet Explorer, Mozilla Firefox or Google Chrome. A flathead screwdriver if field terminated power is required.
Notation
The following symbols are used in this user guide:
The following note requires attention.
The following note provides a warning.
The following note provides useful information.
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Product introduction
Product overview
Penta-band 3G with quad-band 2G auto-fallback HSPA+ up to 14.4 Mbps DL Ethernet port with full passive Power over Ethernet (PoE) support (802.3af) (NTC-6200-01 and NTC-6200-11 only) RS232/RS422/RS485 Port and USB 2.0 OTG port Integrated ZigBee multipoint mesh wireless networking (NTC-6200-01 and NTC-6200-11 only) Built in GPS supporting an active GPS Antenna via external SMA connector (NTC-6200-01, NTC-6200-02, NTC-6200-
11 and NTC-6200-12 only) External antenna connectors (Main & Aux) for 3G Three multi-purpose I/O ports (NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 only) One dedicated ignition input (NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 only) Intelligent, Tri-Colour LED display for clear, easy to read modem status information Extensive device management with support for TR-069, Web GUI and full feature management with SMS Flexible mounting suitable for in-home use or industrial applications with built-in wall mount and DIN rail mounting
options
Package contents
The NetComm Wireless NTC-6200 Series router package consists of:
1 x NTC-6200 Series router 2 x 3G antennas 1 x 1.5m yellow Ethernet cable 8P8C 1 x DIN rail mounting bracket 1 x six-way terminal block 1 x SIM card tray cover 1 x Torx screw for SIM card tray cover 1 x quick start guide
If any of these items are missing or damaged, please contact NetComm Wireless Support immediately. The NetComm Wireless Support website can be found at: http://support.netcommwireless.com.
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Product features
The NetComm Wireless NTC-6200 Series router is an M2M device designed by NetComm Wireless to address the rapid growth in M2M deployments. It has been designed to provide state-of-the-art features and versatility at an affordable price. Compatible with networks worldwide, the NTC-6200 Series router can be managed remotely even when it does not have an Internet connection via the use of SMS diagnostics and commands.
The NTC-6200 Series router includes many features such as Connect on demand which provides a means to seamlessly connect or disconnect the mobile broadband connection to conserve usage; TR-069 support for easy management of a group of NTC-6200 Series routers; and the ability to function as an SSH server to secure communications. Additionally, the open management system allows you to expand the feature set by producing your own custom software applications.
The NetComm Wireless NTC-6200 Series router meets the global demand for a reliable and cost-effective M2M device that successfully caters to mass deployment across businesses.
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NTC-6200 SERIES ROUTER
(WITHOUT EXTERNAL ANTENNAS
ATTACHED)
Length
143 mm
Depth
107 mm
Height
34 mm
Weight
221g
Physical dimensions and indicators
Physical dimensions
Below is a list of the physical dimensions of the NTC-6200 Series router.
Figure 1 – NTC-6200 Series router Dimensions
Table 2 - Device Dimensions
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LED ICON
NAME
COLOUR
STATE
DESCRIPTION
Power
Off
Power off
Double flash
Powering up
On
Power on
On
Power on in recovery mode
Slow flashing
Hardware error
Network
On
Connected via WWAN
Blinking1
Traffic via WWAN
Slow flashing
Connecting PDP
On
Registered network
Slow flashing
Registering network
Slow flashing
SIM PIN locked
Fast flashing
SIM PUK locked
On
Can’t connect
GPS2 / Customizable LED Indicator
Off
GPS function disabled
On
GPS function is enabled but no satellite is detected.
Slow flashing
Satellite detected, acquiring location.
On
Satellite detected, location acquired.
Signal strength
On
3G
On
2G GPRS
On
GSM only (no GPRS)
1
2
LED indicators
The NTC-6200 Series router uses 8 LEDs to display the current system and connection status.
Figure 2 - NTC-6200 Series router LED Indicators
The term “blinking” means that the LED may pulse, with the intervals that the LED is on and off not being equal. The term “flashing” means that the
LED turns on and off at equal intervals.
GPS not available on NTC-6200-03 and NTC-6200-13.
Table 3 - LED Indicators
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NUMBER OF LIT LEDS
SIGNAL STRENGTH
All LEDs unlit
< -109 dBm
1
-109 dBm to -101dBm
2
-101 dBm to -91 dBm
3
-91 dBm to -85 dBm
4
-85 dBm to -77 dBm
5
> -77 dBm
LED
STATUS
DESCRIPTION
Green
On
There is a valid network link.
Blinking
There is activity on the network link.
Off
No valid network link detected.
Amber On
The Ethernet port is operating at a speed of 100Mbps.
Off
The Ethernet port is operating at a speed of 10Mbps or no Ethernet cable is connected.
Signal strength LEDs
The following table lists the signal strength range corresponding with the number of lit signal strength LEDs.
Table 4 - Signal strength LED descriptions
LED update interval
The signal strength LEDs update within a few seconds with a rolling average signal strength reading. When selecting a location for the router or connected or positioning an external antenna, please allow up to 20 seconds for the signal strength LEDs to update before repositioning.
Ethernet port LED indicators
The Ethernet port of the NTC-6200 Series router has two LED indicators on it.
Figure 3 - Ethernet port LED indicators
The table below describes the statuses of each light and their meanings.
Table 5 - Ethernet port LED indicators description
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NO.
ITEM
DESCRIPTION
1
Main antenna socket
SMA female connector for main antenna.
2
Aux antenna socket
SMA female connector for auxiliary antenna (receive diversity).
3
GPS antenna socket
SMA female connector for an active GPS antenna.
4
Six-way terminal block connector
Connect power source, ignition and I/O wires here. Power, ignition and I/O wires may be terminated on the supplied terminal block and connected to a power source. Refer to the diagram and table under the
Installation section for correct wiring of the terminal block. Operates in the 8-40V DC range.
5
Reset button
Press and hold for less than 5 seconds to reboot to normal mode. Press and hold for 5 to 15 seconds to reboot to recovery mode. Press and hold for 15 to 20 seconds to reset the router to factory default settings.
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SIM card slot
Insert SIM card here.
7
SIM tray eject button
Press to eject the SIM tray
8
Torx screw hole
If desired, place the SIM tray cover over the SIM card slot and fix it to the router’s body using the included
Torx screw.
9
RJ45 PoE Ethernet port
Connect one or several devices via a network switch here. This port can also optionally receive Power over Ethernet (802.3af PoE) in which case the DC power supply can serve as a backup power source if required. (PoE available on NTC-6200-01 and NTC-6200-11 only).
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Mini USB 2.0 OTG port
Provides connectivity for optional external storage or a USB Ethernet dongle. Supplies up to 0.5A to connected device.
11
Serial port
Female DB9 port supporting 9-wire RS-232, RS-485 or RS-422 (software selectable).
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2
3
4 5 6 7 9
10 1 11
Interfaces
NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 models
Figure 4 - Interfaces - NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 models
Table 6 – Interfaces - NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 models
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NO.
ITEM
DESCRIPTION
1
Main antenna socket
SMA female connector for main antenna.
2
Aux antenna socket
SMA female connector for auxiliary antenna (receive diversity).
3
Two-way terminal block connector
Connect power source wires here. Power wires may be terminated on the supplied terminal block and connected to a power source. Refer to the diagram and table under the Installation section for correct wiring of the terminal block. Operates in the 8-40V DC range.
4
Reset button
Press and hold for less than 5 seconds to reboot to normal mode. Press and hold for 5 to 15 seconds to reboot to recovery mode. Press and hold for 15 to 20 seconds to reset the router to factory default settings.
5
SIM card slot
Insert SIM card here.
6
SIM tray eject button
Press to eject the SIM tray
7
Torx screw hole
If desired, place the SIM tray cover over the SIM card slot and fix it to the router’s body using the included Torx screw.
8
RJ45 Ethernet port
Connect one or several devices via a network switch here.
9
Mini USB 2.0 OTG port
Provides connectivity for optional external storage or a USB Ethernet dongle. Supplies up to 0.5A to connected device.
10
Serial port
Female DB9 port supporting 9-wire RS-232, RS-485 or RS-422 (software selectable).
1
2
3 4 5 6 7
8
9
10
NTC-6200-03 and NTC-6200-13 models
Figure 5 - Interfaces NTC-6200-03 and NTC-6200-13 models
Table 7 – Interfaces NTC-6200-03 and NTC-6200-13 models
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Placement of the router
The two external high-performance antennas supplied with the router are designed to provide optimum signal strength in a wide range of environments. If you find the signal strength is weak, try adjusting the orientation of the antennas. If you are unable to get an acceptable signal, try moving the router to a different place or mounting it differently.
Note: When selecting a location for the router, allow at least 20 seconds for the signal strength LEDs to update before trying a different location.
Mounting options
The NTC-6200 Series router can be quickly and easily mounted in a variety of locations.
Mounted flat against the wall
When mounted flat against the wall, the NTC-6200 Series router has a slimline form factor. Use appropriately sized screws in the mounting holes provided on the base of the unit.
Figure 6 - Wall mount - Flat against the wall
DIN rail mounting bracket
V Bend allows you to snap the DIN bracket onto the middle of a DIN rail rather than sliding it onto the end.
Figure 7 - NTC-6200 Series mounting bracket
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Wall mounted via DIN rail bracket
DIN rail mount
Figure 8 - Wall mounted via DIN rail bracket
Figure 9 – DIN rail mount
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Pole mount using DIN rail bracket
Desk mount
Figure 10 - Pole mount using DIN rail bracket
Figure 11 – Desk mount
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CLASS
CLASSIFICATION CURRENT
POWER RANGE
CLASS DESCRIPTION
3
26-30 mA
6.49 – 12.95 W
Mid power
Installation and configuration of the NTC-6200 Series router
Powering the router
The NTC-6200 Series router can be powered in one of three ways:
1. Power over Ethernet (802.3af PoE) (available on the NTC-6200-01 and NTC-6200-11 only)
2. DC power input via 6-pin or 2-pin connector (8-40V DC)
3. DC power input via field terminated power source (8-40V DC)
The green power LED on the router lights up when a power source is connected.
Power over Ethernet (802.3af PoE) (available on the NTC-6200-01 and NTC-6200-11only)
Power over Ethernet (PoE) is a method of connecting network devices through Ethernet cable where power and data are passed along a single cable. This may be a desirable method of powering the device if PoE is available, or if it’s most convenient in the desired installation environment to only have a single cable running to the NTC-6200 Series router.
There are 5 power classes defined in the IEEE 802.3-2005 standard, of which the NTC-6200 Series router is a class 3 device.
Table 8 - PoE power classes
To use PoE to power the NTC-6200 Series router, simply connect your router to a PoE injector or PoE network switch using the bundled yellow Ethernet cable 8P8C.
DC power via 6-pin or 2-pin connector
The DC input jack can accept power from a separately sold DC power supply. Both a standard temperature range DC power supply and an extended temperature range DC power supply are available to purchase as accessories.
To supply the router with DC Power via the 6-pin or 2-pin connector, remove the attached green terminal block from your router and connect the external DC power supply to the router’s green DC power jack.
DC power via field terminated power source
If an existing 8-40V DC power supply is available, you can insert the wires into the supplied terminal block to power your router. Use a flathead screwdriver to tighten the terminal block screws and secure the power wires, making sure the polarity of the wires are correctly matched for your particular unit, as illustrated below.
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TERMINAL
DESCRIPTION
+
Positive wire for power.
-
Ground wire.
i
Dedicated terminal for ignition detection.
I/O
Three terminals used for input/output detection (refer to the IO
configuration section for more information).
PIN
SIGNAL
DESCRIPTION
+
V+
Voltage +
-
V-
Ground
NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12
Figure 12 – Locking Six-way Power Terminal Block
Figure 13 – Terminal block connector
Table 9 - Locking power block pin outs
NTC-6200-03 and NTC-6200-13
Figure 14 – Locking Two-way Power Terminal Block
Table 10 - Locking power block pin outs
Failover power support (NTC-6200-01 and NTC-6200-11 only)
The NTC-6200-01 and NTC-6200-11 routers include support for connection of two power sources at the same time. When a PoE Ethernet cable is connected and DC power is also supplied to the DC input jack of the router, the router will source power exclusively from the PoE source. In the event that power from the PoE cable is lost, the router will automatically switch to source
power from the DC input jack, without affecting the router’s operation. When PoE power is restored, the router automatically
switches back to receive power from the PoE input source.
Viewing power source information
You can view the current power input mode in the Advanced status section of the device’s web user interface. This is useful for remotely monitoring the device. You can also use the Software Development Kit to access this information for advanced purposes (e.g. configuring SMS alerts to inform you of the power status of the router).
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STATE
POWER CONSUMPTION
Powered on, idle and connected to packet data
1.2W
Powered on, connected to packet data with average load
2.0W
Powered on, connected to packet data with heavy traffic
4.0W
Peak power draw at maximum 3G module transmission power
5.0W
To view the router’s power source information, log in to the router and expand the Advanced status box on the status page. See the Status section of this manual for more information on the status page.
Power consumption
To assist with power consumption planning, the following table summarises average power consumption during the various states of the NTC-6200 Series router under normal usage conditions. It’s important to note that this table serves as an indication only as the power consumed by the device is affected by many variables including signal strength, network type, and network activity.
Average power consumption figures
Table 11 - Average power consumption figures
Installing the router
After you have mounted the router and connected a power source, follow these steps to complete the installation process.
1. Connect equipment that requires network access to the Ethernet port of your router. This may be your computer for
advanced configuration purposes, or your end equipment which requires data access via the NTC-6200 Series router. You can connect one device directly, or several devices using a network switch.
If you’re using PoE as the power source, you need to connect any devices via an available data Ethernet port on your PoE power source (be it a PoE network switch or PoE power injector).
2. Ensure the external power source is switched on and wait 2 minutes for your NTC-6200 Series router to start up. To
check the status of your router, compare the LED indicators on the device with those listed in the LED Indicators section of this guide.
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ROOT MANAGER
ACCOUNT
Username:
root
Password:
admin
ADMIN MANAGER ACCOUNT
Username:
admin
Password:
admin
Advanced configuration
The NTC-6200 Series router comes with pre-configured settings that should suit most customers. For advanced configuration, log in to the web-based user interface of the router.
To log in to the web-based user interface:
1. Open a web browser (e.g. Internet Explorer, Firefox, Safari), type http://192.168.1.1 into the address bar and press Enter.
The web-based user interface log in screen is displayed.
2. Enter the login username and password. If this is the first time you are logging in or you have not previously configured the
password for the “root” or “admin” accounts, you can use one of the default account details to log in.
Note: To access all features of the router, you must use the root manager account. For security reasons, we highly recommend that you change the passwords for the root and admin accounts upon initial installation. You can do so by navigating to the System and then Administration page.
The Status page is displayed when you have successfully logged in.
Figure 15 – Log in prompt for the web-based user interface
Table 12 - Management account login details – Root manager
Table 13 - Management account login details – Admin manager
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Status
The status page of the web interface provides system related information and is displayed when you log in to the NTC-6200 Series router management console. The status page shows System information, LAN details, Cellular connection status, Packet data
connection status and Advanced status details. You can toggle the sections from view by clicking the or buttons to show or hide them. Extra status boxes will appear as additional software features are enabled (e.g. VPN connectivity).
Figure 16 - The Status page
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ITEM
DEFINITION
System information
System up time
The current uptime of the router.
Board version
The hardware version of the router.
Serial Number
The serial number of the router.
Firmware version
The firmware version of the router
Model
The type of phone module and the firmware version of the module.
Module firmware
The firmware revision of the phone module.
IMEI
The International Mobile Station Equipment Identity number used to uniquely identify a mobile device.
LAN
IP
The IP address and subnet mask of the router.
MAC Address
The MAC address of the router.
Ethernet Port Status
Displays the current status of the Ethernet port and its operating speed.
Cellular connection status
SIM Status
Displays the activation status of the router on the carrier network.
Signal strength (dBm)
The current signal strength measured in dBm
Network registration status
The status of the router’s registration for the current network.
Operator selection
The mode used to select an operator network.
Current operator
The current operator network in use.
Roaming status
The roaming status of the router.
Allowed bands
The bands to which the router may connect.
Current band
The current band being used by the router.
Coverage
The type of mobile coverage being received by the router.
WWAN Connection Status
Profile name
The name of the active profile.
Status
The connection status of the active profile.
Default profile
Indicates whether the current profile in use is the default profile.
WWAN IP
The IP address assigned by the mobile broadband carrier network.
DNS server
The primary and secondary DNS servers for the WWAN connection.
APN
The Access Point Name currently in use.
Connection uptime
The length of time of the current mobile connection session.
Advanced status
Mobile country code
The Mobile Country Code (MCC) of the router.
Mobile network code
The Mobile Network Code (MNC) of the router.
Signal quality (Ec/N0)
A measurement of the portion of the received signal that is usable. This is the signal strength minus the signal noise level.
Received signal code power (RSCP)
The power level of the signal on the current connection’s particular channel.
Power input mode
Displays whether power is currently being sourced from the PoE Ethernet port or from the DC input jack (PoE available on NTC­6200-01 and NTC-6200-11 only)
HSUPA category
Displays the HSUPA category (1-9) for the current uplink
HSDPA category
Displays the HSDPA category (1-8) for the current downlink.
SIM ICCID
The Integrated Circuit Card Identifier of the SIM card used with the router, a unique number up to 19 digits in length.
Primary scrambling code (PSC)
The Primary scrambling code for the current signal.
DC input voltage
Displays the current voltage of the power input source provided via the DC Input jack
Location area code (LAC)
The ID of the cell tower grouping the current signal is broadcasting from.
IMSI
The International mobile subscriber identity is a unique identifier of the user of a cellular network.
Cell ID
A unique code that identifies the base station from within the location area of the current mobile network signal.
Channel number (UARFCN)
The channel number of the current 3G/2G connection.
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CID
Cellular configuration ID
Table 14 - Status page item details
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Networking
The Networking section provides configuration options for Wireless WAN, LAN, Routing and VPN connectivity.
Data Connection
The data connection page allows you to configure and enable/disable the connection profile. To access this page, click on the Networking menu, and under the Wireless WAN menu, select the Data connection item.
Figure 17 – Data connection settings
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ITEM
DEFINITION
Data connection
Transparent Bridge (PPPoE)
Toggles the transparent bridge function on and off.
Profile name list
Default
Sets the corresponding profile to be the default gateway for all outbound traffic except traffic for which there are configured static route rules or profile routing settings.
Status
Toggles the corresponding profile on and off. If your carrier supports it, two profiles may be turned on simultaneously.
APN
The APN configured for the corresponding profile.
Username
The username used to log on to the corresponding APN.
Roaming settings
Allow data roaming
When set to ON, the router will allow local devices to access the Wireless WAN network when the it is roaming onto a foreign network. When set to OFF, the router will deny network access to data services when roaming onto a foreign network. This setting is OFF by default.
Table 15 - Data connection item details
Connecting to the mobile broadband network
The router supports the configuration of up to six APN profiles; these profiles allow you to configure the settings that the router will use to connect to the 2G/3G network and switch easily between different connection settings.
For advanced networking purposes, you may activate a maximum of two profiles simultaneously (dependant on network support). When activating two connection profiles, you should avoid selecting two profiles with the same APN as this can cause only one profile to connect. Similarly, activating two profiles which are both configured to automatically determine an APN can cause a conflict and result in neither profile establishing a connection. We recommend that the two active connection profiles have differing, manually configured APNs to avoid connection issues and ensure smooth operation.
Manually configuring a connection profile
To manually configure a connection profile:
1. Click the Edit button corresponding to the Profile that you wish to modify. The data connection profile settings page is
displayed.
Figure 18 - Data connection profile settings
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2. Click the Profile toggle key to turn the profile on. Additional settings appear.
Figure 19 - Data connection settings - Profile turned on
3. In the Profile name field, enter a name for the profile. This name is only used to identify the profile on the router.
4. Ensure that the Automatic APN selection toggle key is set to off. If it is not, click it to toggle it to the off position.
5. In the APN field, enter the APN Name (Access Point Name) and if required, use the Username and Password fields to
enter your login credentials.
6. Next to Authentication type, select either CHAP or PAP depending on the type of authentication used by your provider.
7. The Reconnect delay field specifies the number of seconds to wait between connection attempts. The default setting of 30
seconds is sufficient in most cases but you may modify it to wait up to 65535 seconds if you wish.
8. The Reconnect retries field specifies the number of times to attempt a network connection if the router fails to establish a
connection. It is set to 0 by default which causes the router to attempt to reconnect indefinitely.
9. The Metric value is used by router to prioritise routes (if multiple are available) and is set to 20 by default. This value is
sufficient in most cases but you may modify it if you are aware of the effect your changes will have on the service.
10. The MTU field allows you to modify the Maximum Transmission Unit used on the connection. Do not change this unless
instructed to by your carrier.
11. Use the NAT Masquerading toggle key to turn NAT Masquerading on or off. NAT masquerading, also known simply as
NAT is a common routing feature which allows multiple LAN devices to appear as a single WAN IP via network address translation. In this mode, the router modifies network traffic sent and received to inform remote computers on the internet that packets originating from a machine behind the router actually originated from the WAN IP address of the router’s internal NAT IP address. This may be disabled if a framed route configuration is required and local devices require WAN IP addresses.
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12. For advanced networking such as using dual simultaneous PDP contexts, you may wish to configure a particular profile to
route only certain traffic via that profile by configuring a custom address and mask of traffic to send via that profile. To do this, in the Profile routing settings section, enter the Network address and Network mask of the remote network. If you do not want to use this feature, or are unsure, please leave these fields blank, which will not designate any particular traffic to be routed via this profile. For more information on configuring Profile routing settings, see the Setting a default gateway
with two active connection profiles example.
13. Click the Save button when you have finished entering the profile details.
Confirming a successful connection
After configuring the packet data session, and ensuring that it is enabled, click on the Status menu item at the top of the page to return to the Status page. When there is a mobile broadband connection, the WWAN section is expanded showing the details of the connection and the Status field displays Connected. To see details on the connected session, you can click the Show data usage button.
Figure 20 - WWAN connection status section
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Connect on Demand
The connect on demand feature keeps the Packet Data Protocol (PDP) context deactivated by default while making it appear to locally connected devices that the router has a permanent connection to the mobile broadband network. When a packet of interest arrives or an SMS wake-up command is received, the router attempts to establish a mobile broadband data connection. When the data connection is established, the router monitors traffic and terminates the link when it is idle.
Note: When interesting packets arrive, the recovery time for the wireless WAN connection is approximately 20-30 seconds.
Configuring Connect on Demand
To configure Connect on demand:
1. Click the Networking menu item from the top menu bar.
2. On the Connect on demand page, click the Connect on demand toggle key so that it is ON. Extra options appear. See the
following sub-sections for further instructions.
Figure 21 - Connect on demand configuration options
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Setting the router to dial a connection when traffic is detected on specific ports
In some situations, you may wish to have the internet connection disabled except at times when outbound traffic to a particular external host’s port or groupof ports is sent to the router. To use this feature, click Enable dial port filter and enter the port number or list of port numbers separated by commas. When you select this option, all outbound ICMP/TCP/UDP packets to any remote host on the specified port(s) will trigger the connection to dial. Note that when this feature is enabled, the options to ignore specific packet types are not available.
Figure 22 – Connect on demand - Data activity triggered connection
You can allow Microsoft network awareness (NCSI) traffic through but if you prefer that they do not trigger the connection, click the Ignore Microsoft network awareness (NCSI) traffic toggle key to set it to ON.
Figure 23 - Connect on demand - Ignore NCSI traffic
Excluding certain packet types from triggering the connection to dial
Depending on your environment, you might prefer to exclude certain types of traffic passing through the router from triggering the data connection. You can tell the router to ignore outbound TCP, UDP or ICMP packets. When any of these options are checked the router will not dial a connection when that type of outbound destined data packet reaches the router from a locally connected device.
Figure 24 – Connect on demand - Excluding IP protocols
Excluding certain application types from triggering the connection to dial
Some devices may generate general traffic as a part of normal operation which you may not want to trigger the data connection. You can set the router to ignore Domain Name System (DNS), Network Time Protocol (NTP) or Microsoft network awareness (NCSI) traffic from devices behind the router. When you check the box for these options, it tells the router to ignore the request from that application type and will not dial a connection when this data type is received.
Figure 25 - Connect on demand - Excluding application types
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OPTION
DESCRIPTION
On data activity, stay online for at least
When traffic as per the configured settings above appear, the router will either continue to stay online, or dial a connection and will not disconnect it for the specified time period (min. 1 minute, max. 1 hour). This timer is continuously reset throughout the duration of a dial-up session, whenever data activity is detected matching the rules above.
After connecting, stay online for at least
This timer configures the router to not hang-up the connection for the specified time period after initially dialling the connection. This setting cannot be less than the keep online period above. This timer affects the connection only once per dial up session, at the beginning of the session.
After hanging up, don’t redial for
After a connection has been disconnected, you can tell the router to rest for a period of time before re-dialling.
Disconnect regardless of traffic after
Forces the router to disconnect the connection regardless of the traffic passing through it. The default setting is
never
.
Connect regularly, every / Randomise connect frequency by up to
If you want to have the router dial a connection at regular intervals, use Connect regularly, every to specify the interval between dials. Setting this to
never
effectively disables this option.
The router also features the ability to randomise the time at which the first dial action is performed. This is useful in situations such as where you have numerous routers in an area where a power outage has occurred. Setting a random dial time helps to reduce network congestion when all the routers are powered on so they do not all try to connect simultaneously.
When Connect regularly, every is set to at least 2 minutes, you are able to configure the router to randomise the time it begins to dial. The randomised dial timer only affects the initial dial after the unit powers on or after the settings are saved. For example, if you configure the router to dial every 2 minutes with a randomised dial starting time of 1 minute, the router waits for the Connect regularly, every time (2 minutes) and then randomly selects a time less than or equal to the Randomise connect frequency by up to time (1 minute). After the randomly selected time has elapsed, the router dials the connection. After the first dial, the router dials the connection every 2 minutes, ignoring the Randomise connect frequency by up to time.
Setting timers for connection and disconnection
The router has a number of timer settings which let you determine when a connection is dialled and when it is disconnected.
Figure 26 – Connect on demand - Connect and disconnect timers
Table 16 - Connect on demand - Connect and disconnect timers descriptions
Verbose mode
The router provides the option of logging all the data activity which matches the settings for the Connect on demand feature for advanced troubleshooting purposes. To enable the logging of the Connect on demand feature, click the Enable verbose mode toggle key to switch it ON. See the System log section for more information.
Figure 27 – Connect on demand - Verbose logging configuration
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Manually connecting/disconnecting
There may be times when you need to either force a connection to be made or force a disconnection manually. You can use the Manual connect and Manual disconnect buttons to do this whenever necessary. The online status of the connection is displayed above the buttons.
Figure 28 - Connect on demand - Online/Offline control
When you have finished configuring the options for the Connect on demand feature, click the Save button at the bottom to save your changes.
SMS Wake up
The router can also be woken up by means of an SMS message using the SMS diagnostics feature by sending an executable wakeup command via SMS. See the Diagnostics section for details on using the SMS Wake up function.
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