NetComm Wireless NTC620001 User Manual

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Initial docume

DOCUMENT

nt release

ERSION

Table

- Document Revisio

DATE

History

ab

Ov

rview .......

Introduction .............

Target audience ......

Prerequisites ...........

Notation ...................

duct introdu

Product overview ....

Package contents ...

Product features ......

sical dimens

Physical dimension

LED indicators .........

Ethernet port LED in

Interfaces ................

cement of th

Mounting options ....

Ins

tallation and

Powering the router .

Power consumption

Installing the router .

Ad

anced confi

tus ...........

Int

rnet .........

Data Connection .....

Connect on Deman

Operator Settings ....

SIM security setting

LAN .........................

Routing ....................

VPN .........................

vices .........

Se

Dynamic DNS ..........

Network time (NTP) .

Data stream manag

Watchdogs ..............

SNMP ......................

TR-069 .....................

GPS .........................

SMS messaging ......

Diagnostics .............

Sending an SMS Di

tem ..........

Log ..........................

System Configuratio

HTTPS key manage

SSH Key Managem

endix A: Ta endix B: De endix C: Mo endix D: De

Restoring factory d

Recovery mode .......

endix E: HT endix F: RJ-

ety and prod

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tion ..........

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ons and indi

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dicators ........................

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e router ......

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configuration

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gnostic Command ......

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fault settings ................

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PS - Uploadi

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www

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NetComm Wir

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NetComm Wireless Intelligent M2M Router

4

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Product introduction

Product overview

Penta-band 3G with quad-band 2G auto-fallback

HSPA+ up to 14.4 Mbps DL

Ethernet port with full passive Power over Ethernet (PoE) support (802.3af) (NTC-6200-01 only)

RS232/RS422/RS485 Port and USB 2.0 OTG port

Integrated ZigBee multipoint mesh wireless networking (NTC-6200-01 only)

Built in GPS supporting an active or passive GPS Antenna via external SMA connector

Three multi-purpose I/O ports

One dedicated ignition input

Internal diversity antennas with option for external main antenna (autosensing)

Intelligent, Tri-Colour LED display for clear, easy to read modem status information

Extensive device management with support for TR-069, Web GUI and full feature management with SMS

Flexible mounting suitable for in-home use or industrial applications with built-in wall mount and DIN rail mounting options

Package contents

The NetComm Wireless Intelligent M2M Router package consists of:

1 x Intelligent M2M Router

2 x 3G antennas

1 x 1.5m yellow Ethernet cable 8P8C

1 x DIN rail mounting bracket

1 x six-way terminal block

1 x quick start guide and safety manual

If any of these items are missing or damaged, please contact NetComm Wireless Support immediately. The NetComm Wireless Support website can be found at:

http://support.netcommwireless.com.

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6

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NetComm Wir

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7

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Physical dimensions and indicators

Physical dimensions

Below is a list of the physical dimensions of the Intelligent M2M Router.

Figure 1 – Intelligent M2M Router Dimensions

INTELLIGENT M2M ROUTER

(WITHOUT EXTERNAL ANTENNAS ATTACHED)



Length 143 mm

Depth 107 mm

Height 34 mm

Weight

Table 2 - Device Dimensions

180g

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8

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NAME

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Figure 2 - In

COLOUR

status.

elligent M2M Router

STATE

LED Indicators

DESCRIPTI

ON

Off

lash

Double

Power

Netwo

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On

Slow fla

On

Blinking

Slow fla

On

Slow fla

Fast flas

1

hing

Power off

Powering up

Power on

Power on in recove

Hardware error

Connected via WW

Traffic via WWAN

Connecting PDP

Registered network

Registering networ

SIM PIN locked

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y mode

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Signal

strength

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able 3 - LED Indicat

Can’t connect

3G

2G GPRS

GSM only (no GPR

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1

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that the LED may puls

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the LED is on and off

ot being equal. The te

rm “flashing” means th

t the LED turns on and

off at equal intervals.

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NetComm Wir

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Signal strength LEDs

The following table lists the signal strength range corresponding with the number of lit signal strength LEDs.

NUMBER OF LIT LEDS SIGNAL STRENGTH

All LEDs unlit < -109 dBm

1 -109 dBm to -101dBm

2 -101 dBm to -91 dBm

3 -91 dBm to -85 dBm

4 -85 dBm to -77 dBm

5 > -77 dBm

Table 4 - Signal strength LED descriptions

LED update interval

The signal strength LEDs update within a few seconds with a rolling average signal strength reading. When selecting a location for the router or connected or positioning an external antenna,

please allow up to 20 seconds for the signal strength LEDs to update before repositioning.

Ethernet port LED indicators

The Ethernet port of the Intelligent M2M Router has two LED indicators on it.

Figure 3 - Ethernet port LED indicators

The table below describes the statuses of each light and their meanings.

LED STATUS DESCRIPTION

On There is a valid network link.

Green

Blinking There is activity on the network link.

On The Ethernet port is operating at a speed of 100Mbps.

Amber

Off The Ethernet port is operating at a speed of 10Mbps or no Ethernet cable is connected.

Table 5 - Ethernet port LED indicators description

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Figure 4 - Interface

Main an

enna socket

Auxiliar

antenna socket

GPS ant

enna socket

Six-way

terminal block connector

Reset b

tton

SIM car

slot

RJ45 Po

E Ethernet port

Mini US

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rt

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Press and hold for 5

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supply can serve as

Provides connectivi

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tor for main antenna.

tor for auxiliary antenna.

tor for GPS antenna.

ce, ignition and I/O wires

and table on under Step

ss than 5 seconds to reb

to 15 seconds to reboot t

5 to 20 seconds to reset t

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ral devices via a network

a backup power source if

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porting 9-wire RS-232, R

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of the Installing your dev

ot to normal mode.

recovery mode.

e router to factory default

switch here. This port can

required (PoE available o

ge or a USB Ethernet do

-485 or RS-422 (software

Table 6 – Interface

ESCRIPTION

O wires may be terminate

ice section for correct wiri

settings.

also optionally receive Po

NTC-6200-01 only).

gle. Supplies up to 0.5A t

selectable).

on optional terminal bloc

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connected device.

k and connected to DC in

perates in the 8-40V DC r

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ut jack.

nge.

power

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NetComm Wir

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NetComm Wir

less Intelligent M2M

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13



Mounting bracket

The provided mounting bracket provides additional methods of mounting the Intelligent M2M Router.

To attach the mounting bracket, slide it onto the rear of the router as shown in the diagram below:

Figure 9 - Sliding on the mounting bracket

To remove the bracket, press the PUSH button and slide the router off the bracket:

Figure 10 - Removing the mounting bracket

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NetComm Wireless Intelligent M2M Router

14

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NetComm Wireless Intelligent M2M

oute

15



Desk mount

In situations where wall mounts and DIN rails are not required, you can simply place the Intelligent M2M Router on a desk using its rubber feet to prevent it from slipping.

Figure 14 - Desk mount

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NetComm Wireless Intelligent M2M Router

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To u

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when a power sourc

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CLASSIFIC

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NTC-6200-01 only)

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TION CURRENT

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30 mA

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NTC-62

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elligent M2M Route

SCRIPTION

power

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sirable method of

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power

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i Dedicated terminal for ignition detection.

I/O Three terminals used for input/output detection. (Please refer to the User Guide).

Table 8 - Locking power block pin outs

Failover power support (NTC-6200-01 only)

The Intelligent M2M Router includes support for connection of two power sources at the same time. When a PoE Ethernet cable is connected and DC power is also supplied to the DC input jack

of the router, the router will source power exclusively from the PoE source. In the event that power from the PoE cable is lost, the router will automatically switch to source power from the DC

input jack, without affecting the router’s operation. When PoE power is restored, the router automatically switches back to receive power from the PoE input source.

Viewing power source information

You can view the current power input mode in the Advanced status section of the device’s web user interface. This is useful for remotely monitoring the device. You can also use the Software

Development Kit to access this information for advanced purposes (e.g. configuring SMS alerts to inform you of the power status of the router).

To view the router’s power source information, log in to the router and expand the Advanced status box on the status page. See the Status section of this manual for more information on the

status page.

Power consumption

To assist with power consumption planning, the following table summarises average power consumption during the various states of the Intelligent M2M Router under normal usage conditions.

It’s important to note that this table serves as an indication only as the power consumed by the device is affected by many variables including signal strength, network type, and network activity.

Average power consumption figures

STATE POWER CONSUMPTION

Powered on, idle and connected to packet data 1.2W

Powered on, connected to packet data with average load 2.0W

Powered on, connected to packet data with heavy traffic 4.0W

Peak power draw at maximum 3G module transmission power 5.0W

Table 9 - Average power consumption figures

Installing the router

After you have mounted the router and connected a power source, follow these steps to complete the installation process.

1. Connect equipment that requires network access to the Ethernet port of your router. This may be your computer for advanced configuration purposes, or your end equipment which

requires data access via the Intelligent M2M Router. You can connect one device directly, or several devices using a network switch.

If you’re using PoE as the power source, you need to connect any devices via an available data Ethernet port on your PoE power source (be it a PoE network switch or PoE power

injector).

2. Ensure the external power source is switched on and wait 2 minutes for your Intelligent M2M Router to start up. To check the status of your router, compare the LED indicators on

the device with those listed on page 8 of this guide.

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Status

The status page of the web interface provides system related information and is displayed when you log in to the Intelligent M2M Router management console. The status page shows System

information, LAN details, Cellular connection status, Packet data connection status and Advanced status details. You can toggle the sections from view by clicking the or buttons to

show or hide them. Extra status boxes will appear as additional software features are enabled (e.g. VPN connectivity).



Figure 17 - The Status page

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IMSI The International mobile subscriber identity is a unique identifier of the user of a cellular network.

Cell ID A unique code that identifies the base station from within the location area of the current mobile network signal.

Channel number (UARFCN) The channel number of the current 3G/2G connection.

Table 11 - Status page item details

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18 – Data connectio

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ITEM DEFINITION

Data connection

Transparent Bridge (PPPoE) Toggles the transparent bridge function on and off.

Profile name list

Default Sets the corresponding profile to be the default gateway for all outbound traffic except traffic for which there are configured static route rules or profile routing settings.

Status Toggles the corresponding profile on and off. If your carrier supports it, two profile s may be turned on simultaneously.

APN The APN configured for the corresponding profile.

Username The username used to log on to the corresponding APN.

Roaming settings

Allow data roaming

When set to ON, the router will allow local devices to access the Wireless WAN network when the MachineLink 3G is roaming onto a foreign network. When set to OFF, the

router will deny network access to data services when roaming onto a foreign network. This setting is ON by default.

Table 12 - Data connection item details

Connecting to the mobile broadband network

The router supports the configuration of up to six APN profiles; these profiles allow you to configure the settings that the router will use to connect to the 2G/3G network and switch easily

between different connection settings.

For advanced networking purposes, you may activate a maximum of two profiles simultaneously (dependant on network support). When activating two connection profiles, you should avoid

selecting two profiles with the same APN as this can cause only one profile to connect. Similarly, activating two profiles which are both configured to automatically determine an APN can cause a

conflict and result in neither profile establishing a connection. We recommend that the two active connection profiles have differing, manually configured APNs to avoid connection issues and

ensure smooth operation.

Manually configuring a connection profile

To manually configure a connection profile:

1. Click the Edit button corresponding to the Profile that you wish to modify. The data connection profile settings page is displayed.

Figure 19 - Data connection profile settings

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13. Click the Save button when you have finished entering the profile details.

Confirming a successful connection

After configuring the packet data session, and ensuring that it is enabled, click on the Status menu item at the top of the page to return to the Status page. When there is a mobile broadband

connection, the WWAN section is expanded showing the details of the connection and the Status field displays Connected. To see details on the connected session, you can click the Show data

usage button.

Figure 21 - Packet data connection status section

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Figure 22 - Co

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

Setting the router to dial a connection when traffic is detected on specific ports

In some situations, you may wish to have the internet connection disabled except at times when outbound traffic to a particular external host’s port or range of ports is sent to the router. To use

this feature, click Enable dial port filter and enter the port number or list of port numbers separated by commas. When you select this option, all outbound ICMP/TCP/UDP packets to any remote

host on the specified port(s) will trigger the connection to dial. Note that when this feature is enabled, the options to ignore specific packet types are not available.

Figure 23 – Dial on demand - Data activity triggered connection

You can allow Microsoft network awareness (NCSI) traffic through but if you prefer that they do not trigger the connection, click the Ignore Microsoft network awareness (NCSI) traffic toggle key

to set it to ON.

Figure 24 - DIal on demand - Ignore NCSI traffic

Excluding certain packet types from triggering the connection to dial

Depending on your environment, you might prefer to exclude certain types of traffic passing through the router from triggering the data connection. You can tell the router to ignore outbound

TCP, UDP or ICMP packets. When any of these options are checked the router will not dial a connection when that type of outbound destined data packet reaches the router from a locally

connected device.

Figure 25 – Dial on demand - Excluding IP protocols



Excluding certain application types from triggering the connection to dial

Some devices may generate general traffic as a part of normal operation which you may not want to trigger the data connection. You can set the router to ignore Domain Name System (DNS),

Network Time Protocol (NTP) or Microsoft network awareness (NCSI) traffic from devices behind the router. When you check the box for these options, it tells the router to ignore the request from

that application type and will not dial a connection when this data type is received.

Figure 26 - Dial on demand - Excluding application types

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NetComm Wireless Intelligent M2M Router

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Forces the router to disco

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have numerous routers in

routers are powered on s

When it is set to at least 2

the initial dial after the uni

randomised dial time of 1

the router will dial the con

13 - Connect on de

matches the settin

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atching the rules above.

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ter dial a connection at re

this option.

e ability to randomise the

an area where a power o

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minutes, you are able to c

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nection exactly every 2 mi

and - Connect and d

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DESCRIP

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continue to stay online, or

usly reset throughout the

time period after initially

ly once per dial up sessio

eriod of time before re-di

through it. The default se

t regularly, every to speci

ction is performed. This i

a random dial time helps

mise the time it begins to

le, if you configure the ro

me greater than 2 minute

iptions

nced troubleshooti

dial a connection and will

duration of a dial-up sessi

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lling.

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useful in situations such

to reduce network conge

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

Manually connecting/disconnecting

There may be times when you need to either force a connection to be made or force a disconnection manually. You can use the Manual connect and Manual disconnect buttons to do this

whenever necessary. The online status of the connection is displayed above the buttons.

Figure 29 - Dial on demand - Online/Offline control

When you have finished configuring the options for the Dial on demand feature, click the Save button at the bottom to save your changes.



SMS Wake up

The router can also be woken up by means of an SMS message using the SMS diagnostics feature by sending a zero byte class 1 flash SMS. See the Diagnostics section for details on using the

SMS Wake up function.

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NetComm Wireless NTC620001 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual