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NTC-20
User Manual
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NetComm Wireless NTC-20 User Manual

User Guide
NTC-20 – n-Hub
NetComm Wireless n-Hub
www.netcommwireless.com
UM-00014 v1.2
Important Notice
This device, like any wireless device, operates using radio signals which cannot guarantee the transmission and reception of data in all conditions. While the delay or loss of signal is rare, you should not rely solely on any wireless device for emergency communications or otherwise use the device in situations where the interruption of data connectivity could lead to death, personal injury, property damage, data loss, or other loss. NetComm Wireless accepts no responsibility for any loss or damage resulting from errors or delays in transmission or reception, or the failure of this product to transmit or receive such data.
Safety and Hazards
Do not connect or disconnect cables or devices to or from the USB port, SIM card tray or the power connector in hazardous locations such as those in which flammable gases or vapors may be present, but normally are confined within closed systems; are prevented from accumulating by adequate ventilation; or the location is adjacent to a location from which ignitable concentrations might occasionally be communicated.
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Copyright
Copyright© 2015 NetComm Wireless Limited. All rights reserved.
The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless.
Note: This document is subject to change without notice.
Save our environment
When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from domestic waste.
The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance with regionally established regulations. Never dispose of this electronic equipment along with domestic waste. You may be subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government.
Please be responsible and protect our environment.
This manual covers the following products:
NetComm Wireless NTC-20
DOCUMENT VERSION
DATE
1.0 - Initial document release
5 November 2015
1.1 – Added Event notification and Email settings sections
25 November 2015
1.2 – Updated firmware upgrade description
4 December 2015
Table 1 - Document Revision History
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Table of contents
Overview ........................................................................................................................................................................................ 7
Introduction ................................................................................................................................................................................................... 7
Target audience ............................................................................................................................................................................................. 7
Prerequisites ................................................................................................................................................................................................. 7
Notation ........................................................................................................................................................................................................ 7
Product introduction ...................................................................................................................................................................... 8
Product overview ........................................................................................................................................................................................... 8
Product features ............................................................................................................................................................................................ 8
Package contents .......................................................................................................................................................................................... 8
Physical dimensions and indicators ............................................................................................................................................. 9
Physical dimensions ...................................................................................................................................................................................... 9
LED indicator ............................................................................................................................................................................................... 10
Signal strength bars ............................................................................................................................................................................. 10
Signal mapping................................................................................................................................................................................ 10
Signal strength update interval ............................................................................................................................................................. 10
Interfaces .................................................................................................................................................................................................... 11
Installation and basic configuration ............................................................................................................................................ 13
Inserting the SIM card .................................................................................................................................................................................. 13
Powering and mounting the n-Hub ............................................................................................................................................................... 15
Directly into the wall socket .................................................................................................................................................................. 15
Using the figure 8 cable ....................................................................................................................................................................... 16
Connecting WiFi devices .............................................................................................................................................................................. 18
Connecting Bluetooth devices ...................................................................................................................................................................... 18
Using the built-in interface .......................................................................................................................................................... 19
Home screen ............................................................................................................................................................................................... 19
Main menu .................................................................................................................................................................................................. 19
Enable screen lock / Disable screen lock .............................................................................................................................................. 19
Bluetooth ............................................................................................................................................................................................ 19
Wireless settings .................................................................................................................................................................................. 19
Cellular ................................................................................................................................................................................................ 20
Power ................................................................................................................................................................................................. 20
Enable speaker / Disable speaker ......................................................................................................................................................... 20
Disable LED / Enable LED .................................................................................................................................................................... 20
Installing the USB driver .............................................................................................................................................................. 21
Advanced configuration .............................................................................................................................................................. 22
Status ........................................................................................................................................................................................... 23
Networking ................................................................................................................................................................................... 26
Wireless WAN.............................................................................................................................................................................................. 26
Data connection .................................................................................................................................................................................. 26
Connecting to the mobile broadband network .................................................................................................................................. 27
Manually configuring a connection profile.......................................................................................................................................... 27
Confirming a successful connection ................................................................................................................................................. 28
Operator settings ................................................................................................................................................................................. 29
Operator settings ............................................................................................................................................................................. 29
SIM security settings ............................................................................................................................................................................ 30
Unlocking a PIN locked SIM ............................................................................................................................................................. 30
Enabling/Disabling SIM PIN protection .............................................................................................................................................. 32
Changing the SIM PIN code ............................................................................................................................................................. 32
Unlocking a PUK locked SIM ........................................................................................................................................................... 33
LAN ............................................................................................................................................................................................................ 34
LAN configuration ................................................................................................................................................................................ 34
DNS masquerading ......................................................................................................................................................................... 34
DHCP ................................................................................................................................................................................................. 35
DHCP relay configuration ................................................................................................................................................................. 35
DHCP configuration ......................................................................................................................................................................... 35
Address reservation list .................................................................................................................................................................... 36
Dynamic DHCP client list ................................................................................................................................................................. 37
Wireless settings .......................................................................................................................................................................................... 38
AP basic .............................................................................................................................................................................................. 38
Configuring wireless network profiles ................................................................................................................................................ 39
SSID and security settings ................................................................................................................................................................... 39
AP MAC filtering .................................................................................................................................................................................. 40
AP station info ..................................................................................................................................................................................... 40
Client configuration .............................................................................................................................................................................. 41
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Scanning for a network .................................................................................................................................................................... 42
WAN configuration ............................................................................................................................................................................... 43
WAN failover ................................................................................................................................................................................................ 44
Routing ....................................................................................................................................................................................................... 46
Static .................................................................................................................................................................................................. 46
Adding Static Routes ....................................................................................................................................................................... 46
Active routing list ............................................................................................................................................................................. 47
Deleting static routes ....................................................................................................................................................................... 47
Port forwarding .................................................................................................................................................................................... 48
Adding a port forwarding rule ........................................................................................................................................................... 48
DMZ .................................................................................................................................................................................................... 49
Router firewall ...................................................................................................................................................................................... 50
MAC / IP / Port filtering ........................................................................................................................................................................ 51
Creating a MAC / IP / Port filtering rule ................................................................................................................................................. 51
VPN ............................................................................................................................................................................................................ 53
IPSec .................................................................................................................................................................................................. 53
Configuring an IPSec VPN.................................................................................................................................................................... 53
OpenVPN ............................................................................................................................................................................................ 56
Configuring an Open VPN server .......................................................................................................................................................... 56
OpenVPN Server ................................................................................................................................................................................. 56
Certificate Authentication ................................................................................................................................................................. 57
Username / Password Authentication ............................................................................................................................................... 59
Configuring an OpenVPN Client............................................................................................................................................................ 59
Certificate Authentication ................................................................................................................................................................. 60
Username / Password Authentication ............................................................................................................................................... 60
Configuring an OpenVPN P2P Connection ........................................................................................................................................... 60
PPTP client .......................................................................................................................................................................................... 62
Configuring the PPTP client .................................................................................................................................................................. 62
GRE tunnelling ..................................................................................................................................................................................... 64
Configuring GRE tunnelling .................................................................................................................................................................. 64
Bluetooth .................................................................................................................................................................................................... 66
Configuration ....................................................................................................................................................................................... 66
Devices ............................................................................................................................................................................................... 67
Making the n-Hub discoverable ........................................................................................................................................................ 67
Using the n-Hub to scan for and connect to discoverable devices ..................................................................................................... 67
Services........................................................................................................................................................................................ 68
Dynamic DNS .............................................................................................................................................................................................. 68
Network time (NTP)...................................................................................................................................................................................... 69
Configuring Timezone settings ............................................................................................................................................................. 69
Configuring NTP settings ..................................................................................................................................................................... 69
Remote management .................................................................................................................................................................................. 70
SNMP ................................................................................................................................................................................................. 70
SNMP configuration ......................................................................................................................................................................... 70
SNMP traps .................................................................................................................................................................................... 71
Configuring SNMP traps .................................................................................................................................................................. 71
TR-069 ................................................................................................................................................................................................ 72
TR-069 configuration ....................................................................................................................................................................... 73
Event notification ......................................................................................................................................................................................... 74
Notification configuration ...................................................................................................................................................................... 74
Configuring Event notification ........................................................................................................................................................... 75
Destination configuration ...................................................................................................................................................................... 76
Email settings .............................................................................................................................................................................................. 77
SMS messaging .......................................................................................................................................................................................... 78
Setup .................................................................................................................................................................................................. 78
SMS forwarding configuration .............................................................................................................................................................. 79
Redirect to mobile ............................................................................................................................................................................... 79
Redirect to TCP / UDP server address ................................................................................................................................................. 79
New message ..................................................................................................................................................................................... 80
Inbox / Sent Items ............................................................................................................................................................................... 81
SMS diagnostics and command execution configuration ....................................................................................................................... 82
Enable remote diagnostics and command execution ........................................................................................................................ 82
Only accept authenticated SMS messages ....................................................................................................................................... 83
Send Set command acknowledgement replies ................................................................................................................................. 83
Access advanced RDB variables ...................................................................................................................................................... 83
Allow execution of advanced commands .......................................................................................................................................... 83
Send acknowledgement replies to .................................................................................................................................................... 83
Fixed number to send replies to ....................................................................................................................................................... 83
Send command error replies ............................................................................................................................................................ 83
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Send error replies to ........................................................................................................................................................................ 83
Send a maximum number of ............................................................................................................................................................ 83
White List for diagnostic or execution SMS ........................................................................................................................................... 84
Types of SMS diagnostic commands ................................................................................................................................................... 85
SMS acknowledgment replies .............................................................................................................................................................. 85
SMS command format ......................................................................................................................................................................... 86
List of basic commands ....................................................................................................................................................................... 87
List of get/set commands .................................................................................................................................................................... 88
List of basic RDB variables ................................................................................................................................................................... 89
Network scan and manual network selection by SMS ........................................................................................................................... 90
Performing a network scan .............................................................................................................................................................. 90
Setting the router to connect to a network ........................................................................................................................................ 90
Confirming the currently configured operator and network type ......................................................................................................... 91
SMS diagnostics examples .................................................................................................................................................................. 91
System ......................................................................................................................................................................................... 94
Log ............................................................................................................................................................................................................. 94
System log .......................................................................................................................................................................................... 94
Log file ............................................................................................................................................................................................ 94
IPSec log ............................................................................................................................................................................................. 95
System log settings ............................................................................................................................................................................. 96
Non-volatile log ................................................................................................................................................................................ 96
Log capture level ............................................................................................................................................................................. 96
Remote syslog server ...................................................................................................................................................................... 96
System configuration ................................................................................................................................................................................... 98
Settings backup and restore ................................................................................................................................................................ 98
Back up your router’s configuration .................................................................................................................................................. 98
Restore your backup configuration ................................................................................................................................................... 98
Restoring the router’s factory default configuration ........................................................................................................................... 98
Upload ................................................................................................................................................................................................ 99
Updating the Firmware ..................................................................................................................................................................... 99
Package manager.............................................................................................................................................................................. 101
Administration ........................................................................................................................................................................................... 102
Administration settings ....................................................................................................................................................................... 102
Server certificate ................................................................................................................................................................................ 104
What is HTTP Secure? ................................................................................................................................................................... 104
Generating your own self-signed certificate ..................................................................................................................................... 104
SSH key management ....................................................................................................................................................................... 107
SSH Server Configuration .............................................................................................................................................................. 107
Host key management ................................................................................................................................................................... 108
Generating new keys ..................................................................................................................................................................... 108
Downloading keys ......................................................................................................................................................................... 108
Uploading your own key files .......................................................................................................................................................... 108
Client key management ................................................................................................................................................................. 109
Watchdogs ................................................................................................................................................................................................ 110
Configuring Periodic Ping settings ...................................................................................................................................................... 112
Disabling the Periodic Ping reset function ........................................................................................................................................... 112
Configuring a Periodic reboot ............................................................................................................................................................. 112
Reboot ...................................................................................................................................................................................................... 113
Logging out ....................................................................................................................................................................................... 113
Appendix A: Tables.................................................................................................................................................................... 114
Appendix B: Default Settings .................................................................................................................................................... 115
Restoring factory default settings ............................................................................................................................................................... 116
Using the web-based user interface ................................................................................................................................................... 116
Using the touch buttons on the interface panel of the n-Hub ............................................................................................................... 116
Appendix C: Recovery mode .................................................................................................................................................... 117
Accessing recovery mode .......................................................................................................................................................................... 117
Status ....................................................................................................................................................................................................... 118
Log ........................................................................................................................................................................................................... 118
Application Installer .................................................................................................................................................................................... 119
Settings ..................................................................................................................................................................................................... 119
Reboot ...................................................................................................................................................................................................... 119
Appendix D: HTTPS - Uploading a self-signed certificate ....................................................................................................... 120
Appendix H: Obtaining a list of RDB variables ......................................................................................................................... 122
Safety and product care ............................................................................................................................................................ 123
Product Warranty....................................................................................................................................................................... 128
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Overview
Introduction
This document provides you all the information you need to set up, configure and use the NetComm Wireless n-Hub.
Target audience
This person reading this document is assumed to have a basic understanding of telecommunications terminology and concepts.
Prerequisites
Before continuing with the installation of your n-Hub, please confirm that you have the following:
An electronic computing device with a wireless network adapter and a web browser such as Internet Explorer®, Mozilla Firefox® or Google Chrome™.
To access the web user interface over a USB connection or to access the device while it is in recovery mode, a standard USB Type A to USB Micro Type B cable is required.
Notation
The following symbols are used in this user guide:
The following note requires attention.
The following note provides a warning.
The following note provides useful information.
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Product introduction
Product overview
The Mobile Health industry is growing at an exponential rate and so is the ecosystem of devices used to monitor, manage and assist individuals to improve and maintain their health. More and more mHealth devices are being launched with communications technologies such as Bluetooth and WiFi built-in, including devices as basic as bathroom scales to complex technologies such as miniaturised wearable devices, blood glucose monitors, implantable cardiac devices and home dialysis machines.
The NetComm Wireless NTC-20 n-Hub is the perfect Mobile Health (mHealth) ecosystem aggregation device. Designed to connect mHealth devices to the speed and coverage of a mobile broadband network, the n-Hub allows carer networks, hospitals, insurance companies and proactive health networks to connect to, monitor and remotely manage medical equipment and information.
Product features
1.3 inch OLED display (128x64 pixel resolution) gives easy access to current configuration, connection status or any custom developed app reports.
An audio speaker allows accessibility features or audible prompts and reminders A Bi-colour LED to provide status of power supply Two capacitive sense buttons provide easy interaction with adaptive display menu A micro USB 2.0 OTG port for added connectivity Connect directly to a wall socket or mount on a desk
Package contents
The NetComm Wireless n-Hub package consists of:
1 x NetComm Wireless n-Hub 1 x Stand up base 1 x WiFi security card 1 x Bluetooth card 1 x Quick start guide
Power supply accessories are delivered in a separate package according to the country plug type where the device will be used. The power supply package consists of:
1 x Power supply cable with figure 8 connector and wall plug for your region (AU/EU/UK/US) 1 x Wall plug adapter for your region (AU/EU/UK/US)
If any of these items are missing or damaged, please contact NetComm Wireless Support immediately. The NetComm Wireless Support website can be found at: http://support.netcommwireless.com.
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Physical dimensions and indicators
Physical dimensions
Below is a list of the physical dimensions of the n-Hub.
Figure 1 – NTC-20 Dimensions
MAIN PLUG
ATTACHED
DESKTOP STAND
ATTACHED
Length
116mm
116mm
Width
72mm
72mm
Depth
70mm
76mm
Weight
170grams
170grams
Table 2 - Device Dimensions
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LED indicator
The n-Hub features a single LED at the top right to display its status. The table below lists the statuses and their meanings.
COLOUR
STATE
DESCRIPTION
Off
Device is on and working normally.
On
Hardware error.
Flash twice every 5 sec
Message displayed on screen. Flashes as long as message is on screen.
Flashing
Powering up.
Flash twice every 5 sec
Powered on with screen switched off.
On
Success (such as when a pair or transmit action takes place)..
Table 3 - LED Indicators
Signal strength bars
Signal mapping
NUMBER OF SOLID BARS
SIGNAL STRENGTH
All LEDs unlit
< -109 dBm
1
-109 dBm to -102dBm
2
-101 dBm to -92 dBm
3
-91 dBm to -86 dBm
4
-85 dBm to -78 dBm
5
≥ -77 dBm
Table 4 - Signal strength LED descriptions
Signal strength update interval
The signal strength bars update within a few seconds with a rolling average signal strength reading. When selecting a location for the router or connected or positioning an external antenna, please allow up to 20 seconds for the signal strength bar to update before repositioning.
LED indicator
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Interfaces
NO.
ITEM
DESCRIPTION
1
LED Indicator
Indicates the overall status of the n-Hub. See the LED indicator table for a list of statuses and their meanings.
2
OLED Display
OLED display with 128x64 pixel resolution.
3
button
This button is generally used to move the highlighted option down each time it is pressed, but can have other functions based on the context. Use this button wake the screen when the n-Hub is idle. When not used to scroll, the button’s function is displayed just above it on the OLED display.
4
button
This button is generally used to select the currently highlighted option and power on the unit when it has been switched off. When not used to select the highlighted option, the button’s function is displayed just above it on the OLED display.
3 4 2
1
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Figure 2 - Interfaces
NO.
ITEM
DESCRIPTION
5
Micro USB 2.0 OTG Port
Use a standard USB Type A to USB Micro Type B cable to connect a PC to the n-Hub via this port.
Table 5 – Interfaces
5
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Installation and basic configuration
Follow these steps to complete the installation process.
Inserting the SIM card
1. Hold the n-Hub with the back panel facing you. Use both thumbs to slide the top of the panel upwards to reveal the SIM
card holder.
2. Slide the locking mechanism to the left so that the hinged SIM tray can be moved.
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3. Pull the SIM tray to the up and to the left then insert the SIM card with the gold side facing down and the orientation as
shown below.
4. Slide the SIM tray locking mechanism to the right so that it is locked.
5. Replace the top panel that you removed in step 1 by sliding it down until it clicks into place.
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Powering and mounting the n-Hub
The n-Hub can be attached directly to a wall socket or mounted on a table top.
Directly into the wall socket
To attach the n-Hub directly to the wall socket, slide the wall plug adapter on to your n-Hub. Plug the n-Hub directly into the wall socket with the wall plug adapter attached and turn on the power. Wait approximately 2 minutes for your n-Hub to start up. The LCD screen displays the NetComm Wireless logo and the word “Menu” at the bottom right side of the screen when it has completed booting.
1
2
3
4
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Using the figure 8 cable
1. To mount the n-Hub on a table top, thread the figure 8 end of the power cable through the hole in the stand up base.
2. Connect the figure 8 power cable to the power port of the n-Hub.
3. Slide the cover for the power port into place and push it until it locks in place.
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4. Attach the stand up base to the bottom of the n-Hub as shown below.
5. Thread the power cable through the groove in the base.
6. Connect the power cable to a wall socket and turn on the power. Wait approximately 2 minutes for your n-Hub to start up.
The LCD screen displays the NetComm Wireless logo and the word “Menu” at the bottom right side of the screen when it has completed booting.
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Connecting WiFi devices
The n-Hub runs a wireless access point by default, allowing you to connect your wireless client devices immediately. To connect a wireless client to the access point:
1. On your wireless device, scan for wireless networks in range. The n-Hub’s SSID (network name) and password are printed
on the Wireless Security Card included in the box.
2. Connect to the network name that matches the one listed on the Wireless Security Card.
3. When prompted, enter the password as printed on the Wireless Security Card. Your device connects to the n-Hub’s
access point and can access the Internet and other devices connected to the n-Hub.
Connecting Bluetooth devices
To pair a Bluetooth device:
1. Press the or button on the front of the n-Hub to wake the screen up.
2. Press the button once to bring up the Main Menu.
3. Press the button to scroll down to Bluetooth, then press the button to select it.
4. Set your Bluetooth device to be discoverable.
5. Press the button to scroll down to Start discover. Press the button. The n-Hub begins scanning for Bluetooth
devices within range that are ready to be paired. When it has been found by the n-Hub, it appears in the list.
6. Press the button to scroll down to the device in the list, then press the button to select it. Depending on your
Bluetooth device, it may pair immediately or prompt you to confirm that the number displayed on both devices is identical. If the numbers are identical, press the button to confirm, then confirm it on your Bluetooth device. The devices are
paired.
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Using the built-in interface
The n-Hub features an intuitive interface and display on its front panel. This interface provides easy access to the most commonly used features of the device. However, to access all settings of the n-Hub, you must log on to the web user interface. See the
Advanced configuration section for more details. You can navigate the interface using the two capacitive buttons on the front panel.
Home screen
When the n-Hub is powered on and idle, the OLED display is turned off. To turn it on, touch either of the buttons. The home screen displays WiFi mode, cellular signal strength and Bluetooth status from left to right along the top.
To operate the n-Hub using the buttons, press while the home screen is displayed. This displays the Main Menu. The button moves the highlighted option down each time it is pressed while the button selects the currently highlighted option. To return to
the previous menu screen, press until the <Back> option is highlighted, then press to select it.
Main menu
The Main menu displays a list of options and submenus for the features configurable via the built-in interface. These options and submenus are described below.
Enable screen lock / Disable screen lock
Selecting this option enables or disables a lock screen on the device. When enabled, access to the menus must be unlocked by entering a combination of key presses. This prevents the device from being accidentally operated. To unlock the n-Hub, press a
button to wake the screen, then use the and buttons to enter the combination “0110” where is ‘0’ and is ‘1’.
Bluetooth
The Bluetooth menu provides the ability to enable or disable the Bluetooth radio, scan for available devices, view available devices and view paired devices.
Wireless settings
The wireless settings menu allows you to see the status of the Access Point (AP) and Client and enable or disable them. However, if the AP is enabled and configured with an automatic channel number, the client can’t be enabled simultaneously. To configure an AP channel manually, see the AP basic section of this guide.
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Cellular
The cellular menu provides options for viewing the cellular status of the n-Hub such as the SIM status and registration status, network operator and band. Additionally, you can select a network band from one of the following:
GSM All WCDMA All GSM 850 GSM 900 GSM 1800 GSM 1900 WCDMA 850 WCDMA 900 WCDMA 800 WCDMA 1900 WCDMA 2100
Power
The Power menu lets you power off the n-Hub. When powered off, you can turn the n-Hub on again by pressing the right button on the front of the unit.
Enable speaker / Disable speaker
This option enables or disables the loudspeaker on the n-Hub.
Disable LED / Enable LED
This option enables or disables the LED indicator on the front panel of the n-Hub. This is useful when the device is used in bedrooms where the LED can be distracting to people trying to sleep.
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Installing the USB driver
The n-Hub’s web user interface is accessible over a USB connection as well as WiFi. If you wish to access the web interface, you must first install the device driver.
The following steps describe how to install the n-Hub device driver on a Windows® computer. The exact steps may vary depending on your version of Windows®:
1. Using a standard USB Type A to USB Micro Type B cable, connect the n-Hub to your PC. The Micro USB port is on the
right side of the n-Hub.
2. A new drive appears on your computer. In Windows Explorer, navigate to this new drive. You can usually do this by
clicking the Start button and typing Explorer.exe then pressing Enter or double-clicking on the My Computer icon on your desktop.
3. Double-click on setup.exe. If you are prompted with a User Account Control dialogue to allow access to the program, click
the Yes button. The driver is installed. When it is finished, the following screen appears.
Click the Finish button to close the setup window. The driver installation is complete.
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Advanced configuration
The n-Hub comes with pre-configured settings that should suit most customers. Advanced configuration can be performed by accessing the web user interface of the n-Hub. This requires connecting a PC, laptop, smartphone, tablet or another similar device with a web browser to the n-Hub via WiFi. Connect your device to the n-Hub via WiFi as described in the Connecting devices via
WiFi section, or connect it via USB then continue the steps below for advanced configuration.
To log in to the web-based user interface:
1. Open a web browser (e.g. Internet Explorer®, Mozilla Firefox® or Google Chrome™), type http://192.168.1.1 into the
address bar and press Enter. The web-based user interface log in screen is displayed.
Figure 3 – Log in prompt for the web-based u ser interface
2. Enter the login username and password. If this is the first time you are logging in or you have not previously configured the
password for the “root” or “admin” accounts, you can use one of the default account details to log in.
ROOT MANAGER ACCOUNT
Username:
root
Password:
admin
Table 6 - Management account login details – Root manager
Table 7 - Management account login details – Admin manager
Note:
The admin manager account allows you to manage all settings of the router except functions such as firmware upgrade, device configuration backup and restore and reset to factory default settings, which are privileged only to the root manager account.
For security reasons, we highly recommend that you change the passwords for the root and admin accounts upon initial installation. You can do so by navigating to the System and then Administration page.
The Status page is displayed when you have successfully logged in.
ADMIN MANAGER ACCOUNT
Username:
admin
Password:
admin
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Status
The status page of the web interface provides system related information and is displayed when you log in to the N-Hub management console. The status page shows System information, LAN details, Cellular connection status, Packet data connection
status, Wireless LAN status and Advanced status details. You can toggle the sections from view by clicking the or buttons to show or hide them. Extra status boxes will appear as additional software features are enabled (e.g. VPN connectivity).
Figure 4 – NTC-20 Status page
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ITEM
DEFINITION
System information
System up time
The current uptime of the router.
Board version
The hardware version of the router.
Serial Number
The serial number of the router.
Firmware version
The firmware version of the router
Model
The type of phone module and the firmware version of the module.
Module firmware
The firmware revision of the phone module.
IMEI
The International Mobile Station Equipment Identity number used to uniquely identify a mobile device.
MEID (NTC-20-01 only)
The mobile equipment identifier (MEID) of the router, a unique code for identifying devices on a CDMA network.
LAN
IP
The IP address and subnet mask of the router.
MAC Address
The MAC address of the router.
Ethernet Port Status
Displays the current status of the Ethernet port and its operating speed.
WAN
Priority
Displays the priority of the available WAN connections.
SMS status
Received message count
The number of SMS messages received by the device.
Event notification
Event count
Displays the number of notifications sent using the Event notification feature.
Cellular connection status
SIM Status
Displays the activation status of the SIM in the router.
Signal strength (dBm)
The current signal strength measured in dBm
Network registration status
The status of the router’s registration for the current network.
Operator selection
The mode used to select an operator network.
Current operator
The current operator network in use.
Roaming status
The roaming status of the router.
Allowed bands
The bands to which the router may connect.
Current band
The current band being used by the router.
Coverage
The type of mobile coverage being received by the router.
WWAN Connection Status
Profile name
The name of the active profile.
Status
The connection status of the active profile.
Default profile
Indicates whether the current profile in use is the default profile.
WWAN IP
The IP address assigned by the mobile broadband carrier network.
DNS server
The primary and secondary DNS servers for the WWAN connection.
APN
The Access Point Name currently in use.
Connection uptime
The length of time of the current mobile connection session.
WLAN status
Status
Shows the current status of the wireless LAN network.
Network Name (SSID)
Shows the network name (SSID) of the wireless network.
Channel
Shows the channel that the wireless network is configured to operate on.
Network authentication
The type of security/encryption in use on the wireless network.
Station Info
Click the Station Info link to be taken to the station information page providing more information on the connected stations.
Advanced status
Mobile country code
The Mobile Country Code (MCC) of the router.
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Mobile network code
The Mobile Network Code (MNC) of the router.
Signal quality (Ec/N0)
A measurement of the portion of the received signal that is usable. This is the signal strength minus the signal noise level.
Received signal code power (RSCP)
The power level of the signal on the current connection’s particular channel. HSUPA category
Displays the HSUPA category (1-9) for the current uplink
HSDPA category
Displays the HSDPA category (1-8) for the current downlink.
SIM ICCID
The Integrated Circuit Card Identifier of the SIM card used with the router, a unique number up to 19 digits in length.
Primary scrambling code (PSC)
The Primary scrambling code for the current signal.
Location area code (LAC)
The ID of the cell tower grouping the current signal is broadcasting from.
IMSI
The International mobile subscriber identity is a unique identifier of the user of a cellular network.
Cell ID
A unique code that identifies the base station from within the location area of the current mobile network signal.
Channel number (UARFCN)
The channel number of the current cellular connection.
Packet service status
Displays whether the packet service is attached or detached. When APN or username/password is changed, the device detaches and reattaches to the network.
Table 8 - Status page item details
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Networking
The Networking section provides configuration options for Wireless WAN, LAN, Routing and VPN connectivity.
Wireless WAN
Data connection
The data connection page allows you to configure and enable/disable the connection profile. To access this page, click on the Networking menu, and under the Wireless WAN menu, select the Data connection item.
Figure 5 – Data connection settings
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ITEM
DEFINITION
Profile name
Default
Sets the corresponding profile to be the default gateway for all outbound traffic except traffic for which there are configured static route rules or profile routing settings.
Status
Toggles the corresponding profile on and off. Only one profile may be turned on at any time.
APN
The APN configured for the corresponding profile.
Username
The username used to log on to the corresponding APN.
Roaming settings
Allow data roaming
When set to ON, the router will allow local devices to access the Wireless WAN network when it is roaming onto a foreign network. When set to OFF, the router will deny network access to data services when roaming onto a foreign network. This setting is OFF by default. Note that additional costs may apply when using roaming data services.
Table 9 - Data connection item details
Connecting to the mobile broadband network
The n-Hub supports the configuration of up to six APN profiles; these profiles allow you to configure the settings that it will use to connect to the broadband network and switch easily between different connection settings.
Manually configuring a connection profile
To manually configure a connection profile:
1. Click the Edit button corresponding to the Profile that you wish to modify. The data connection profile settings page is
displayed.
Figure 6 - Data connection profile settings
2. Click the Profile toggle key to turn the profile on. Additional settings appear.
Figure 7 - Data connection settings - Profile t urned on
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3. In the Profile name field, enter a name for the profile. This name is only used to identify the profile on the router.
4. Ensure that the Automatic APN selection toggle key is set to off. If it is not, click it to toggle it to the off position.
5. In the APN field, enter the APN Name (Access Point Name) and if required, use the Username and Password fields to
enter your login credentials. Note that the APN and username fields have a limit of 81 characters.
6. Next to Authentication type, select either CHAP or PAP depending on the type of authentication used by your provider.
7. The Reconnect delay field specifies the number of seconds to wait between connection attempts. The default setting of 30
seconds is sufficient in most cases but you may modify it to wait up to 65535 seconds if you wish.
8. The Reconnect retries field specifies the number of times to attempt a network connection if the router fails to establish a
connection. It is set to 0 by default which causes the router to attempt to reconnect indefinitely.
9. The Metric value is used by router to prioritise routes (if multiple are available) and is set to 20 by default. This value is
sufficient in most cases but you may modify it if you are aware of the effect your changes will have on the service.
10. The MTU field allows you to modify the Maximum Transmission Unit used on the connection. Do not change this unless
instructed to by your carrier.
11. Use the NAT Masquerading toggle key to turn NAT Masquerading on or off. NAT masquerading, also known simply as
NAT is a common routing feature which allows multiple LAN devices to appear as a single WAN IP via network address translation. In this mode, the router modifies network traffic sent and received to inform remote computers on the internet
that packets originating from a machine behind the router actually originated from the WAN IP address of the router’s
internal NAT IP address. This may be disabled if a framed route configuration is required and local devices require WAN IP addresses.
12. Click the Save button when you have finished entering the profile details.
Confirming a successful connection
After configuring the packet data session, and ensuring that it is enabled, click on the Status menu item at the top of the page to return to the Status page. When there is a mobile broadband connection, the WWAN section is expanded showing the details of the connection and the Status field displays Connected. To see details on the connected session, you can click the Show data usage button.
Figure 8 - WWAN connection status section
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Operator settings
The Operator settings page enables you to select which frequency band you will use for your connection and enables you to scan for available network operators in your area.
Figure 9 - Band settings
Note: In order to change the operator’s band settings, the data connection must be disabled. When you access this page, you are prompted to disable the data connection if it is already active.
You may want to do this if you’re using the router in a country with multiple frequency networks that may not all support High Speed Packet Access (HSPA). You can select the router to only connect on the network frequencies that suit your requirements.
Use the Change band drop down list to select the band you wish to use. The following band settings options are available:
Note: The available bands may vary depending on your variant of the product.
It is not necessary to change the default setting of All bands in most cases. In fact, locking to a particular band can cause connection difficulties if the device is moved to a location where the forced band selection is no longer available.
When All bands is selected, the router attempts to find the most suitable band based on the available networks for the inserted SIM card.
The “GSM all” and “WCDMA all” options allow you to force the device to lock to those particular networks only. Click the Save button to save and apply your selection.
Operator settings
The operator settings feature allows you perform a scan of available networks, and to optionally lock to a particular network returned by the network scan. To scan for available networks, set the Select operator mode from automatic to Manual then click the scan button. This operation can take a few minutes and requires that the packet data session be disconnected prior to scanning.
Figure 10 - Operator settings
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A list of the detected cellular service carriers in your area is displayed.
Figure 11 - Detected operator list
Note: Certain module firmware versions may not allow forbidden operators to be selected.
Select the most appropriate service from the list shown and click Apply. When Select operator mode is set to Automatic, the router selects the most appropriate operator based on the inserted SIM card.
This is the default option and is sufficient for most users.
SIM security settings
The SIM security settings page can be used for authenticating SIM cards that have been configured with a security PIN.
Unlocking a PIN locked SIM
If the SIM card is locked, you will receive a notice when you access the Status page after which you will be directed to the PIN settings page to enter the PIN. The PIN settings page lists the status of the SIM at the top of the page.
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