NetComm V431 Quick Start Manual

NetComm V431 VoIP Gateway
Quick Start Guide
CopyRight (C) 2006 My Net Fone Ltd. All Rights Reserved.
Your Broadband VoIP Phone Service
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Revision History
Date Revision Description
16/08/2006 First Draft
Your Broadband VoIP Phone Service
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Table of Contents
1 Introduction.................................................................................................................................................1
2 V431 Overview...........................................................................................................................................1
2.1 Features............................................................................................................................................. 1
2.2 Front Panel LED Indicators............................................................................................................ 2
2.3 Back Panel......................................................................................................................................... 3
3 V431 Web GUI ........................................................................................................................................... 3
3.1 Web Account..................................................................................................................................... 3
3.2 Web Browser .................................................................................................................................... 4
4 Sample Configuration................................................................................................................................. 5
4.1 Network Settings.............................................................................................................................5
4.1.1 DHCP Settings.......................................................................................................................... 5
4.1.2 Static IP Settings.....................................................................................................................6
4.1.3 PPPoE Settings.........................................................................................................................6
4.1.4 Bigpone Cable Settings.......................................................................................................... 6
4.2 QoS Settings..................................................................................................................................... 6
4.3 Telephony Settings..........................................................................................................................7
4.4 SIP ......................................................................................................................................................8
4.5 Calling Features ............................................................................................................................... 9
4.6 Advanced Options............................................................................................................................ 9
4.7 CPT/Cadence Settings..................................................................................................................10
4.8 NTP ................................................................................................................................................... 10
4.9 System Operation.......................................................................................................................... 11
5 Troubleshooting........................................................................................................................................ 11
5.1 WAN and LAN port LED is black.................................................................................................11
5.2 Dial Tone, But can’t make or receive VoIP calls..................................................................... 11
5.3 Fail to register on SIP server......................................................................................................11
5.4 Non-continuous voice...................................................................................................................11
5.5 Cannot receive any incoming calls ............................................................................................12
5.6 TTL (Registration interval)........................................................................................................... 12
6 FAQ ..........................................................................................................................................................12
6.1 How do I access V431’s Web Interface? .................................................................................. 12
6.2 What’s the QoS (Quality of Service) and how to set it? ....................................................... 12
6.3 Call I transfer VoIP call to any other outside numbers?.......................................................12
6.4 Can I disable FXS Outbound CLI using MyNetFone service?...............................................12
6.5 How does Call-hunting work?.....................................................................................................12
6.6 What’s the Hot line and Warm line?.......................................................................................... 12
6.7 How do I backup my current settings?..................................................................................... 12
6.8 What’s the V431 IVR(Interactive Voice Reponse)?................................................................ 13
6.9 How to access V431 IVR?............................................................................................................ 13
6.9.1 FXS Port .................................................................................................................................. 13
6.9.2 FXO Port..................................................................................................................................13
6.10 How to customize greeting message?.................................................................................. 13
6.11 How to force calling through PSTN line?.............................................................................. 14
Your Broadband VoIP Phone Service
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7 Contact MyNetFone.................................................................................................................................. 14
Your Broadband VoIP Phone Service
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1 Introduction
This document gives a brief introduction to the V431 VoIP Gateway and basic sample configuration when using MyNetFone Service.
2 V431 Overview
2.1 Features
VoIP Protocol
¾ SIP(RFC3261) compatible
VoIP Audio Code
¾ G.729A ¾ G.711 a/ulaw ¾ G.726 ¾ G.723.1
DTMF Relay
¾ In-Band DTMF ¾ Out-of-Band DTMF(RFC2833.SIP INFO)
Voice Features
¾ CNG (Comfort Noise Generation) ¾ VAD (Voice Activity Detection) ¾ Silence suppression/detection ¾ Echo Cancellation (G.165/G.168) ¾ Adjustable Jitter Buffer and programmable Gain Control ¾ Multiple SIP Proxy server entries with failover mechanism ¾ FXO hang up detection: Busy Tone cadence auto learning/detection ¾ Support VoIP-to-PSTN (transit out) /PSTN-to-VoIP (transit in) applications ¾ Digit Map for dial plan
Telephone Function
¾ LifeLine (enables a backup PSTN service in case of your VoIP service is unavailable) ¾ Polarity reversal detection (FXO/PSTN) and generation (FXS) ¾ DTMF, Caller ID detection and generation ¾ Hot-Line, Warm-Line support ¾ Group Hunting function ¾ Recordable greeting message ¾ Single Number/Account for multiple ports
VoIP call function
¾ Call Transfer – Unattended, Attended ¾ Call Waiting ¾ Call Hold/Resume ¾ Call Forward – Unconditional, Busy, No Answer ¾ Call Switch
WAN
¾ One 10/100Mbps Ethernet port ¾ Support Static IP, PPPoE, Bigpond Cable ,DHCP and DDNS; ¾ QoS: IP TOS(Type of service) and DiffServ (Differentiated Services) ¾ NTP, Accept up to 3 Time Server ¾ Time Zone Support ¾ RTP packet Summary
LAN
¾ For 10/100Mbps Ethernet ports ¾ Supports router and bridge mode ¾ DHCP Server
Advance Firewall and Dos Protection
¾ NAT and PAT
Your Broadband VoIP Phone Service
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¾ DMZ,Virtual Server ¾ Traffic Filter based on MAC,IP address, TCP/UDP Port number and URL string pattern ¾ Prevents attacks based on TCP, UDP, IP and ICMP protocols ¾ Prevents attacks such as SYN Flood, IP Spoofing, Ping of Death, Tear Drop, etc.
Configuration & Maintenance
¾ Configuration methods:
-Web
-IVR
-Telnet
¾ Configuration Backup/Restore ¾ Reset Button ¾ Status Reports:
-Port status
-Registration status
-Ping tests
-Hardware/software information
¾ Firmware Upgrade
Device Ports
¾ 1 WAN port RJ-45 IEEE 802.3 10/100 Base-T, Auto-crossing for easy connection ¾ 4 LAN port RJ-45 IEEE 802.3 10/100 Base-T for LAN switch ¾ 3 FXS RJ-11 for connection to analog telephone ¾ 1 PSTN RJ-11 for connection to a normal landline to provide LifeLine and PSTN pass-
through
2.2 Front Panel LED Indicators
LED
Indicator
Status Function
Power On Power is supplied
Off Power is not supplied
WAN On The WAN link is established
Off Ethernet link for the WAN port is not established Flash Data Transmitting or receiving over WAN
LAN 1 ~4 On Ethernet link for the LAN port is established
Off Ethernet link for a LAN port is not established Flash Data Transmitting or receiving over LAN
Alarm Off V431 is running properly
Flash V431 is booting or not running properly On V431 is restarting
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