Your Broadband VoIP Phone Service
My Net Fone Ltd.
1
A.B.N. 37 118 699 853
Table of Contents
1 Introduction.................................................................................................................................................1
2 V431 Overview...........................................................................................................................................1
2.1 Features............................................................................................................................................. 1
2.2 Front Panel LED Indicators............................................................................................................ 2
2.3 Back Panel......................................................................................................................................... 3
3 V431 Web GUI ........................................................................................................................................... 3
3.1 Web Account..................................................................................................................................... 3
3.2 Web Browser .................................................................................................................................... 4
4 Sample Configuration................................................................................................................................. 5
4.1 Network Settings.............................................................................................................................5
4.1.1 DHCP Settings.......................................................................................................................... 5
4.1.2 Static IP Settings.....................................................................................................................6
4.1.3 PPPoE Settings.........................................................................................................................6
4.1.4 Bigpone Cable Settings.......................................................................................................... 6
4.2 QoS Settings..................................................................................................................................... 6
4.3 Telephony Settings..........................................................................................................................7
4.4 SIP ......................................................................................................................................................8
4.5 Calling Features ............................................................................................................................... 9
4.6 Advanced Options............................................................................................................................ 9
4.7 CPT/Cadence Settings..................................................................................................................10
4.8 NTP ................................................................................................................................................... 10
4.9 System Operation.......................................................................................................................... 11
5 Troubleshooting........................................................................................................................................ 11
5.1 WAN and LAN port LED is black.................................................................................................11
5.2 Dial Tone, But can’t make or receive VoIP calls..................................................................... 11
5.3 Fail to register on SIP server......................................................................................................11
5.4 Non-continuous voice...................................................................................................................11
5.5 Cannot receive any incoming calls ............................................................................................12
5.6 TTL (Registration interval)........................................................................................................... 12
6 FAQ ..........................................................................................................................................................12
6.1 How do I access V431’s Web Interface? .................................................................................. 12
6.2 What’s the QoS (Quality of Service) and how to set it? ....................................................... 12
6.3 Call I transfer VoIP call to any other outside numbers?.......................................................12
6.4 Can I disable FXS Outbound CLI using MyNetFone service?...............................................12
6.5 How does Call-hunting work?.....................................................................................................12
6.6 What’s the Hot line and Warm line?.......................................................................................... 12
6.7 How do I backup my current settings?..................................................................................... 12
6.8 What’s the V431 IVR(Interactive Voice Reponse)?................................................................ 13
6.9 How to access V431 IVR?............................................................................................................ 13
6.9.1 FXS Port .................................................................................................................................. 13
6.9.2 FXO Port..................................................................................................................................13
6.10 How to customize greeting message?.................................................................................. 13
6.11 How to force calling through PSTN line?.............................................................................. 14