NetComm V422, V431 Quick Start Manual

1

Copyright© 2012. All Rights Reserved.

Netcomm V422 & V431 VoIP

Gateway Quick Start Guide

2

Copyright© 2012. All Rights Reserved.

Table of Contents

Introduction ...................................................................................................................................................................... 3

V422 Overview .................................................................................................................................................................. 3

Features ........................................................................................................................................................................ 3

Front Panel LED Indicator ............................................................................................................................................. 5

Rear Panel ..................................................................................................................................................................... 6

V422 & 431 Web GUI ........................................................................................................................................................ 7

Web Account ................................................................................................................................................................. 7

Web Browser................................................................................................................................................................. 7

Basic Configuration ........................................................................................................................................................... 8

Network Settings ........................................................................................................................................................... 8

DHCP Settings ............................................................................................................................................................ 8

Static IP Settings ........................................................................................................................................................ 9

PPPoE Settings .......................................................................................................................................................... 9

BigPond Cable Settings ............................................................................................................................................. 9

QoS Settings (Optional) ........................................................................................................................................... 10

Telephony Settings .................................................................................................................................................. 11

SIP ............................................................................................................................................................................ 12

Calling Features ....................................................................................................................................................... 13

Advanced Options ................................................................................................................................................... 14

System Operation ................................................................................................................................................... 15

Troubleshooting .............................................................................................................................................................. 15

WAN and LAN port LED is black .............................................................................................................................. 15

Dial Tone, But can’t make or receive VoIP calls ...................................................................................................... 15

Fail to register on SIP server ................................................................................................................................... 15

Non-continuous voice ............................................................................................................................................. 16

Cannot receive any incoming calls .......................................................................................................................... 16

TTL (Registration interval) ....................................................................................................................................... 16

FAQ .................................................................................................................................................................................. 16

Contact MyNetFone ........................................................................................................................................................ 19

3

Copyright© 2012. All Rights Reserved.

Introduction

This document gives a brief introduction to the V422 and V431 VoIP Gateway and basic sample configuration when
using MyNetFone VoIP Service.

V422 Overview

Features

 VoIP Protocol

 SIP(RFC3261) compatible

 VoIP Audio Code

 G.729A
 G.711 a/ulaw
 G.726
 G.723.1

 DTMF Relay

 In-Band DTMF
 Out-of-Band DTMF(RFC2833.SIP INFO)

 Voice Features

 CNG (Comfort Noise Generation)
 VAD (Voice Activity Detection)
 Silence suppression/detection
 Echo Cancellation (G.165/G.168)
 Adjustable Jitter Buffer and programmable Gain Control
 Multiple SIP Proxy server entries with failover mechanism
 FXO hang up detection: Busy Tone cadence auto learning/detection
 Support VoIP-to-PSTN (transit out) /PSTN-to-VoIP (transit in) applications
 Digit Map for dial plan

 Telephone Function

 LifeLine (enables a backup PSTN service in case of your VoIP service is unavailable)
 Polarity reversal detection (FXO/PSTN) and generation (FXS)
 DTMF, Caller ID detection and generation
 Hot-Line, Warm-Line support
 Group Hunting function
 Recordable greeting message
 Single Number/Account for multiple ports

 VoIP call function

 Call Transfer – Unattended, Attended
 Call Waiting
 Call Hold/Resume
 Call Forward – Unconditional, Busy, No Answer
 Call Switch

 WAN

 One 10/100Mbps Ethernet port
 Support Static IP, PPPoE, Bigpond Cable ,DHCP and DDNS;

4

Copyright© 2012. All Rights Reserved.

 QoS: IP TOS(Type of service) and DiffServ (Differentiated Services)
 NTP, Accept up to 3 Time Server
 Time Zone Support
 RTP packet Summary

 LAN

 For 10/100Mbps Ethernet ports
 Supports router and bridge mode
 DHCP Server

 Advance Firewall and Dos Protection

 NAT and PAT
 DMZ,Virtual Server
 Traffic Filter based on MAC,IP address, TCP/UDP Port number and URL string pattern
 Prevents attacks based on TCP, UDP, IP and ICMP protocols
 Prevents attacks such as SYN Flood, IP Spoofing, Ping of Death, Tear Drop, etc.

 Configuration & Maintenance

 Configuration methods:

 Web
 IVR
 Telnet

 Configuration Backup/Restore

 Reset Button
 Status Reports
 Port status
 Registration status
 Ping tests
 Hardware/software information

 Firmware Upgrade
 Device Ports
 1 WAN port RJ45 IEEE 802.3 10/100 BaseT, Autocrossing for easy connection
 4 LAN port RJ45 IEEE 802.3 10/100 BaseT for LAN switch
 2 FXS RJ11 for connection to analog telephone (Netcomm V431 - 3 FXS RJ11)
 2 PSTN RJ11 for connection to a normal landline to provide LifeLine and PSTN passthrough (Netcomm V431 –

1 PSTN RJ11)

5

Copyright© 2012. All Rights Reserved.

Front Panel LED Indicator

LED Indicator

Status

Function

Power

On

Power is supplied

Off

Power is not supplied

WAN

On

The WAN link is established

Off

Ethernet link for the WAN port is not established

Flash

Data Transmitting or receiving over WAN

LAN 1 ~ 4

On

Ethernet link for the LAN port is established

Off

Ethernet link for the LAN port is not established

Flash

Data Transmitting or receiving over LAN

Alarm

Off

System is running properly

Flash

System is booting or not running properly

On

System is restarting

FXS (Phone

FXO (Line)

Function

On

Off

Phone is off-hook and in VoIP mode

On

On

Landline is in use

Off

Off

Normal operation

6

Copyright© 2012. All Rights Reserved.

Rear Panel

Number

Label

Description

1

Power

For connecting to the power adapter

2

Reset

To reset your V422 or V431 to its factory default settings. Press
and hold for 10 seconds.
(All customised settings that you have saved will be lost.)

3,4 (For V431, up to 5)

Phone 1 ~ 2 (For V431

– Phone 3)

RJ-11 port for connecting to an analogue phone

5, 6 (For V431 – Only 6)

Line 1, Line 2 (For

V431 – Line 1)

RJ-11 port for connecting to your PSTN Line

7

WAN

10/100Base-T Ethernet Port (RJ-45) for connecting to your
broadband modem, router or switch.

8 ~ 11

LAN 1 ~ 4

10/100Base-T Ethernet Port (RJ-45) for connecting to your PCs
(Ethernet ports) or a hub / switch.