NetComm V400, V800 User Manual

discover a better way

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NetComm SmartVoice

V400/V800 Multi-port VoIP Gateways

• Cut your business phone bills using a risk-free VoIP solution

• Integrates with your existing PBX phone system for call control and PSTN access

• Call hunting feature for outbound remote access calls* (FXO) and in-bound calls (FXS)

• Allows branch offices to benefit from free calls using their VPN

• T.38 fax support, IVR feature, Hotline/Warmline, call hold/transfer/forward

The NetComm SmartVoice suite of VoIP Gateways is
designed to harness the potential of an existing business
telephone system

VoIP or Internet Telephony is a growth technology
that allows businesses to benefit from significant
savings on their phone bills.

The SmartVoice range integrates with your existing
analogue PBX. All that is needed is a broadband
Internet connection and an account with an Internet
Telephony Service Provider. SmartVoice delivers an
easy way to add cost saving VoIP technology without
the need to replace your entire phone system.

The SmartVoice range represents a risk-free way
to incorporate VoIP/Internet Telephony into your
business. If the broadband or Internet Telephony
Service is experiencing problems your phones
simply fall-back to standard PSTN functionality and
will not compromise your ability to make and receive
phone calls.

A unique feature of the SmartVoice gateway series
is the call hunting function which applies to FXS
and/or FXO ports on the gateway. This allows an
incoming call to an FXS port to search or “hunt” for
an available port to connect to – if FXS port 1 is
busy it will try FXS port 2 and so on, then pass the
call to the PBX. Alternatively, a remote user wanting
to make interstate or international calls using the
office Internet Telephony account, can ring into an
FXO port and the gateway will hunt for an available
port if the first port is busy. Call hunting can be set
using a priority or random setting.

Who can benefit from a NetComm
SmartVoice VoIP Gateway?

Branch Offices

• A SmartVoice Gateway can IP-enable an analogue
PBX and allow inter-connection with the head
office and other branch offices via VPN.

• It also delivers a low cost telephony solution for
interstate and international external calls.

Small to Medium Businesses (SMB)

• Any Small to Medium Business can upgrade
their existing PBX equipment to add Internet
Telephony.

• A SmartVoice Gateway can be used as part of
a new PBX solution to deliver both PSTN and
Internet Telephony functions.

Why install a NetComm
SmartVoice Gateway?

• Risk free: A SmartVoice gateway is the risk
free way to implement VoIP. If your broadband
or Internet Telephony Service experiences
difficulties, the PBX falls back to standard PSTN
and your business can continue to make and
receive calls.

• Low cost: compared to completely replacing
your phone system with an IPPBX, a SmartVoice
gateway is the cost-effective way to add
Internet Telephony

• Easy to Integrate: A SmartVoice gateway simply
facilitates Internet Telephony access – the call
management and control is retained by the PBX

• Easy to use: the installation of a SmartVoice
gateway is transparent for users – they simply
use the phone as normal, but the business
benefits from massive savings in call costs.

* Features are only applicable in models which have an FXO port(s)