NetComm V300 Quick Install Guide

Contents

VoIP Telephone Adaptor/Router settings ................................................................. 3

Chapter 1 Introduction ......................................................................................... 4

1.1 Product Overview ...................................................................................... 4

1.2 Features ................................................................................................... 5

1.3 Application ............................................................................................... 7

1.4 System Minimum Requirements ................................................................... 8

1.5 Package Contents ...................................................................................... 9

1.6 Front Panel LED Indicators ........................................................................ 10

1.7 Back Panel and Wiring .............................................................................. 11

1.8 Power-up, Boot and Reset ......................................................................... 11

Chapter 2 Quick Start ........................................................................................ 12

2.1 Before you begin ..................................................................................... 12

2.2 Typical Network Connections for the V300 ................................................... 13

2.3 Installation ............................................................................................. 15

2.3.1 Cable Connections ................................................................................... 15

2.3.2 Power on your V300 and PC ...................................................................... 15

2.3.3 Connecting to the V300 ............................................................................ 15

2.3.4 Conﬁgure the V300 via Web browser.......................................................... 18

Appendix A: Cable Information ............................................................................ 23

Appendix B: Glossary ......................................................................................... 25

Appendix C: Registration and Warranty Information ............................................... 30

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VoIP Telephone Adaptor/Router settings

WEB account:

User Name: admin

Password: admin

LAN port IP: 192.168.30.1

VERY IMPORTANT NOTE:

The V300 is equipped with an automatic LifeLine feature which will connect you to the emergency operator when 000 is dialled on the handset. For this feature to function correctly, you need a functioning telephone line and that line needs to be correctly connected to the V300’s line port. NetComm will not be liable to any person for any expenses, losses, damages or costs if the emergency operator cannot be reached for any reason beyond NetComm’s control, including but not limited to the non-existent or incorrect connection of the telephone line to the V300; faults in line cords, plugs or other cabling/exchange faults; lightning strikes disabling the V300’s line circuits; the user disabling the LifeLine support in the V300’s advanced features; problems with the user’s handset or damage caused to the V300 by it; the user not having a valid account with the telephone service providers for a regular telephone service; and the ‘000’ service being congested or not operational.

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Chapter 1 Introduction

This chapter gives a brief introduction to the V300 VoIP Telephone Adaptor/Router, including a product overview, description of the product features and its application.

1.1 Product Overview

The V300 has been designed for residential and small business users to deliver predictable real-time voice quality over the Internet. It connects directly to any broadband modem and service (Cable or DSL) which supports VoIP.

A standard analogue telephone (desktop or cordless) is connected to the Phone (FXS) port on the back of the V300, allowing the user to route calls over the Internet to anywhere in the world using VoIP, signiﬁcantly reducing or eliminating long distance call charges.

The V300 is also equipped with a standard POST RJ-11 port which allows for the connection of a regular telephone line. With this feature you can make or receive regular phone calls with the same analogue telephone you use to make VoIP calls. This feature also acts as a LifeLine or backup should your VoIP or Broadband service experience any difﬁculties.

To enhance your VoIP experience and simplify network integration, the V300 is equipped with a 3-port Switch and Quality of Service (QoS) Router. The V300’s QoS feature ensures you maintain high-quality VoIP calls during periods of heavy Internet use by dynamically calculating and prioritising the required upstream bandwidth.

The V300 can be conﬁgured as a DHCP server for LAN and Network Address Translation (NAT) can be used to translate private addresses to public address. In this way, computers in the LAN do not require public IP addresses in order to access the Internet.

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1.2 Features

VoIP Protocol Support

• Session Initiation Protocol (SIP)

• Session Description Protocol (SDP)

• Transport Protocol for Real-Time Applications (RTP)

VoIP Audio Codec

• G.729a

• G.711 alaw

• G.711 ulaw

DTMF Relay

• In-band

• Out-band (RFC 2833)

Voice Features

• Echo Cancellation (G.168)

• Voice Activity Detection (VAD)

• Comfort Noise Generation (CNG)

• Silence Suppression

• Jitter Buffer

• Adjustable RTP packetization interval

Telephone Function Support

• LifeLine (enables a backup PSTN service in case of your VoIP service is unavailable)

• PSTN pass-through (allows you to receive both PSTN and VoIP calls using a single

analog phone)

• Caller ID (On/Off hook Caller ID ETSI based)

• DTMF tone generation

• Dial tone, Busy tone, Ring back tone generation

QoS

• Internal bandwidth control

• Allocating enough bandwidth for VoIP calls

VoIP Call types

• SIP proxy

• Phone Book for Peer-to-Peer IP Call

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VoIP call functions *

• Call Transfer

• Call Waiting

• Call Hold/Resume

• Call Forward

• Call Switch

• CFU (Call Forward Unconditional)

• CFB (Call Forward Busy)

Built-in Router

• DHCP client/server

• NAT

• Port Forwarding

• DMZ

• Virtual Server

WAN Protocol Support

• DHCP client

• Static IP

• PPP over Ethernet client

Internet Support

• IP, TCP, UDP, ICMP, ARP protocols

• HTTP

• DNS

VPN Support

• IPSec and PPTP pass-through

Security

• PAP/CHAP for PPPoE authentication

• MD5 for SIP registration authentication

Device Ports

• 1 WAN port RJ-45 IEEE 802.3 10/100 Base-T, Auto-crossing for easy connection

• 3 LAN port RJ-45 IEEE 802.3 10/100 Base-T for LAN switch

• 1 FXS RJ-11 for connection to analog telephone

• 1 PSTN RJ-11 for connection to a normal landline to provide LifeLine and PSTN pass-

through

*Note: The availability of some listed call features is dependent on the service

supported by your VoIP service provider. Please consult them for further information.

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1.3 Application

Please refer to the following diagram for a typical application of the V300. The V300 provides you with normal VoIP and router/switch capabilities, so it can work as a router and a VoIP ATA (analog telephone adapter) at the same time. Figure 1 illustrates a simpliﬁed connection for the V300. In addition to providing basic VoIP calls, the V300 is also capable of handling your landline telephone calls (PSTN Pass-through) and provide you with a “LifeLine” service if your V300 experiences network problems. The following is a brief explanation of LifeLine and PSTN Pass-through:

Figure 1

LifeLine

Unlike other VoIP devices, the V300 integrates IP phone and landline telephone functions in one box. When your VoIP service is unavailable, the landline telephone service can be in operation. You can switch from VoIP to landline telephone automatically using the Auto Switch feature, or switch manually by pressing the “##” key.

PSTN Pass-through

PSTN pass-through can best be described as a call waiting function, i.e. the ability to receive incoming calls whilst engaged in another phone call. When a PSTN call arrives, the V300 can answer the call whether it is on-hook, on a VoIP call or on a PSTN call. This allows you to respond to the incoming PSTN call accordingly. The detailed description of the PSTN pass-through handling can be found in the User Manual Chapter 5 Call Handling.

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1.4 System Minimum Requirements

• A valid SIP VoIP account from a VoIP Service Provider

• A Broadband service

• A Broadband Modem/Router (bridge-mode capable*)

• An Analog telephone with RJ11 line cord (Desktop, Cordless or Dect.)

• An ADSL micro ﬁlter**

• A PC with Web browsing application (for V300 conﬁguration only)

*Note: In some cases, you may need to conﬁgure your broadband router in

bridge-mode. The V300 will perform routing on your network.

**Note: A micro ﬁlter is required for ADSL Broadband services if you plan on

using your existing telephone service (landline) with the V300.

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1.5 Package Contents

Your V300 package contains the following items:

V300 VoIP Telephone Adaptor

•

12VDC 1.5 Amps power supply

•

• RJ-11 ADSL Line connection cable

RJ45 10/100 Ethernet cable

•

Installation CD (containing the User Guide and

•

Adobe Acrobat Reader)

Package Contents List and

•

Quick Start Guide

If any of the above items are damaged or missing, please contact your dealer immediately.

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1.6 Front Panel LED Indicators

LED Indicator Status Function

POWER On Power is supplied

Off Power is not supplied

LAN 1 ~ LAN3 On Ethernet link for LAN port is established

Off Ethernet link for a LAN port is not established

Flash Data transmitting or receiving over LAN

WAN On The WAN link is established

Off Ethernet link for the WAN port is not established

Flash Data transmitting or receiving over WAN

FXS FXO (PHONE) (LINE) Function

On Off Phone is off-hook and in VoIP mode

Off On Landline is in use

Flash Off VoIP call is coming

Off Flash A call reaches landline number

Flash Flash Synchronously ﬂashes when booting

Flash Flash Consecutively ﬂashing when Internet service is down

Off Off Normal operation

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