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V24W
User Manual
46 pgs3.69 Mb0
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NetComm V24W User Manual

User Guide
V24W
Wi-Fi IP Phone
NetComm VoIP WiFi Phone V24W User Guide
Chapter 1: What’s in This User Guide..........................................................................................3
Chapter 2: Getting to know your NetComm V24W WiFi VoIP Phone........................................4
Chapter 3: Installing and Using the NetComm V24W WiFi VoIP Phone ...................................7
Inserting the Battery into the V24W Phone..................................................................................7
Charging and Powering the V24W Phone...................................................................................7
Setting up the V24W Phone.........................................................................................................7
Using the V24W Phone............................................................................................................. 15
Chapter 4: Configuring the V24W WiFi VoIP Phone ................................................................ 17
Home Screen ............................................................................................................................ 17
Overview ................................................................................................................................... 18
Main Menu................................................................................................................................. 19
Phone Book............................................................................................................................... 20
Network Settings....................................................................................................................... 21
Wireless..................................................................................................................................... 22
Phone Settings.......................................................................................................................... 26
SIP Settings............................................................................................................................... 29
Web Cam .................................................................................................................................. 30
MSN........................................................................................................................................... 32
SKYPE....................................................................................................................................... 32
Web Site.................................................................................................................................... 33
Information ................................................................................................................................35
Appendix A: Common Problem And Solutions........................................................................ 36
Appendix B: Glossary................................................................................................................. 40
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NetComm VoIP WiFi Phone V24W User Guide
How to Use This Guide
This V24W WiFi IP Phone User Guide has been designed to make configuring and operating the V24W WiFi IP Phone easier than ever. Please look for the following items when reading this User Guide:
This question mark provides you with a reminder about something you might need to do while using the IP Phone.
This checkmark means there is a note of interest you should pay special attention to while using the IP Phone.
This exclamation point means there is a caution or warning and is something that could
damage your IP Phone.
Copyright
y This product includes Skype™ Version V1.1.0.20. This product uses the Skype API but is
not endorsed or certified by Skype.
y Other products and brands mentioned herein maybe trademarks or registered trademarks of
their respective owners.
y Unauthorized changes or modifications to this device may void your authority to operate the
equipment.
y This product is protected by certain intellectual property rights of Microsoft Corporation. Use
or distribution of such technology outside of this product is prohibited without a license from
Microsoft or an authorized Microsoft subsidiary.
y Certain features, such as Skype, MSN, are branded services provided by third parties. We
do not guarantee such services or warrant their continued availability.
Caution
y VoIP communication is not a replacement for your ordinary telephone, and not to be used
for an emergency call.
y Screen shots in this manual may be different from the actual displays in the supplied
software.
y The LCD of your device is designed with precision technology. However, in some cases,
individual pixels may remain lit or may not light at all. Also, the brightness of the display may
appear inconsistent, depending on the angle of view. Such anomalies are caused by the
nature of the LCD and do not indicate a malfunction. Please note that we do not guarantee
a replacement or refund for such cases. Do not expose the LCD to direct sunlight for
prolonged periods of time. It may result in a malfunction. Do not store your device in areas
subject to sunlight, such as near windows, and be careful when using outdoors.
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NetComm VoIP WiFi Phone V24W User Guide

Chapter 1: What’s in This User Guide

Thank you for choosing the NetComm V24W WiFi VoIP Phone. It will allow you to make phone calls using your broadband connection, whether you are at home, in your office, or at a public hotspot.
How does the V24W Phone do this? It connects to your wireless router or gateway, so telephone service is delivered through your cable or DSL Internet connection. You can also surf the Internet with its built-in web browser and full-color screen.
But what does all of this mean? Networks are useful tools for sharing Internet access and computer resources. Your phone calls can also share your high-speed Internet connection. After setting up the V24W, you will be able to make phone calls using the account you set up with your Voice Service Provider, even while you’re surfing the Internet on your computer. So, networks not only are useful in homes and offices, but also can be fun.
Use the instructions in this User Guide to help you configure and use the V24W VoIP Phone after you have registered an account with your Voice Service Provider. These instructions should be all you need to get the most out of your NetComm V24W WiFi VoIP Phone.
NO
TE:
For
information about your Inter
serv
ice provider
net phone serv
ice, refer to the materials
provided by yo
ur Internet
phone
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NetComm VoIP WiFi Phone V24W User Guide

Chapter 2: Getting to know your NetComm V24W WiFi VoIP Phone

The Bottom Panel
The V24W Phone’s headset jack and USB port are located on the bottom panel.
Headset Port USB Port
Headset Port This port allows you to connect a headset to the V24W. USB Port The USB port allows you to attach the included power adapter.
The Front and Side Panel
1. Power LED
2. Volume up/down
3. Soft Key
4. Navigation Pad
5. Center Selection Key
6. Call
7. Power/End Call
8. Different Key Choices/+ symbol
9. Enter Symbol/Space
The Power LED is located at the top of the V24W VoIP Phone, while the buttons are located on the front and side panels.
Power LED (Blue/Red/Purple)
The LED is solid blue when the IP Phone is powered on and ready for calls. The LED flashes red when the IP Phone is not ready to make or receives calls. The LED alternates between blue and purple when the IP Phone is powered off and charging.
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NetComm VoIP WiFi Phone V24W User Guide

The V24W Buttons

Button Name Function
Soft Key Press the Soft Keys to use the menu items on
Navigation Pad and Center Selection Key
Call Press to make or receive calls.
Power or End Call
Different Key Choices or + Sign
Enter Symbol or Space
Volume Increases or decreases the volume.
the screen directly above the Soft Keys.
Navigation Pad lets you navigate menus and settings. Push the Center Selection Key to select the highlighted menu or setting. Controls the cursor when in web browser mode
Ends the call or exits the current menu. Press and hold this button for two seconds to power the IP Phone on and off.
Use the numeric keypad to enter the settings on the phone. It can represent uppercase letters (A, B, C … Z), lowercase letters (a, b, c … z), or numbers (0, 1, 2 … 0). Press the * (star) key to switch between the different modes or press the * (star) key twice to enter the + sign. Press the # (pound) key to open the Symbol Selection menu. Use the navigation pad to move through the menu. When you have the appropriate symbol highlighted, press the center selection key.
Press the # (pound) key twice to enter a space. Only available when the prompt window is up.
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NetComm VoIP WiFi Phone V24W User Guide
The Back Panel
The IP Phone’s battery compartment is located on the back panel of the IP Phone. For directions on how to insert the battery, refer to “Chapter 3: Installing and Using the NetComm V24W WiFi VoIP Phone.”
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NetComm VoIP WiFi Phone V24W User Guide

Chapter 3: Installing and Using the NetComm V24W WiFi VoIP Phone

This chapter provides instructions for first-time installation and use of the NetComm V24W Phone. Firstly, you need to insert the battery into the V24W Phone and then configure it for your wireless network and VoIP service. After that, you will be able to make and receive Internet phone calls.

Inserting the Battery into the V24W Phone

To insert the battery, follow these instructions:
1. Remove the battery compartment cover by pressing the silver button and sliding the battery cover downward.
2. Insert the battery and ensure that the metal contact at the bottom of the battery align with the metal contact the top of the battery compartment.
3. Replace the battery cover by sliding it upward until it snaps into place.

Charging and Powering the V24W Phone

1. Plug the USB mini-B connector of the included power adapter into the USB mini-B port of the IP Phone. Then connect the power adapter to a standard electrical outlet.
2. The Power LED will flash, alternating between blue and purple. For the initial charge, allow the battery to charge for at least 10 hours, so the battery will have a full charge, which is indicated by a solidly lit Power LED. This will maximizes battery performance and life.
NOTE: When the battery is low on power, it will emit one warning sound or vibration, unless the Ring Type is set to Silent. (For more information about Ring Types, refer to
Chapter 4: Configuring the V24W WiFi VoIP Phone.”)

Setting up the V24W Phone

Press the Power button to turn on the V24W phone
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The phone will boot up and automatically scan the wireless
2
network.
Notes: This might take a few minutes to complete.
NetComm VoIP WiFi Phone V24W User Guide
A list of wireless network will be displayed. You can see the
3
wireless name (SSID), security status (a lock means wireless security is enable) and the signal strength for each wireless network.
Use the Navigation Pad to highlight your wireless network
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SSID and then press the Center Selection Key. Notes: If you do not see your wireless network SSID in the list, your wireless network may not be set to broadcast the SSID. Please refer to the User guide for more information on how to set up wireless profile to connect to wireless network manually. The phone will automatically connect to the selected wireless
5
network.
5a. If WEP security is enabled on the selected network, a new screen will appear. Using the Navigation Pad, select the correct key index and move to the WEP Key field. Enter the network’s WEP key and then press the Center Selection Key.
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NetComm VoIP WiFi Phone V24W User Guide
5b. If WPA security is enabled on the selected network, a new screen will appear. Enter the network’s WPA key. Then press the Center Selection Key.
You will be notified when the IP Phone has connected to the
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network, and a checkmark will appear next to the name of the network. Press the Exit soft key to go back to the standby screen.
The standby screen will appear.
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Press the Menu soft key. Then select Phone Settings.
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Select Phone Password.
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NetComm VoIP WiFi Phone V24W User Guide
By default the phone password is disabled. Enable it by
10
pressing the Edit soft key.
Now highlight the User Password and press Edit soft key to
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change the key. At the prompt, enter your new password and press the Center Selection Key.
Note: please remember the new password. Press the * (star) key to switch between the different modes (Capital letters, small letters and numbers). Note: this step is optional.
Press Return soft key three times to go back to Standby
12
Screen.
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NetComm VoIP WiFi Phone V24W User Guide
Power down the device by pressing the Power button for 3
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seconds. Then turn it back on. You will see the prompt for Phone Password. Enter the user password and then press the OK soft key. Note: Default user password is 0000
Now you can access the SIP settings page.
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Press Menu soft key and then select SIP Settings.
A list of SIP settings will be displayed. Select Proxy IP and
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press Edit soft key.
Note: not all settings are necessary.
Enter the Proxy IP address in the prompt window and press
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the Center Selection Key.
Note: Press the * (star) key to switch between the different modes (Capital letters, small letters and numbers).
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Move down to Proxy Port and press Edit soft key. Enter the
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Proxy Port number in the prompt window, and press the Center Selection Key.
NetComm VoIP WiFi Phone V24W User Guide
Move down to Register Proxy IP and press Edit soft key.
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Enter the Register Proxy IP address in the prompt window and press the Center Selection Key.
Note: Press the * (star) key to switch between the different modes (Capital letters, small letters and numbers).
Move down to Register Proxy Port and press Edit soft key.
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Enter the Proxy Port number in the prompt window, and press the Center Selection Key.
Move down to Outbound Proxy IP and press Edit soft key.
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Enter the Outbound Proxy IP address in the prompt window, and press the Center Selection Key.
Notes: this step is optional. Press the * (star) key to switch between the different modes (Capital letters, small letters and numbers).
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NetComm VoIP WiFi Phone V24W User Guide
Move down to Outbound Proxy Port and press Edit soft
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key. Enter the Outbound Proxy Port number in the prompt window, and press the Center Selection Key.
Notes: this step is optional.
If your Voice Service Provider did not provide an Expire Time
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setting, then leave the default setting 60 seconds. If your Voice Service Provider provided an Expire Time setting, then Move down to Expire Time and press Edit soft key. Enter the Expire Time in the prompt window, and press the Center Selection Key.
Notes: this step is optional.
Move down to Phone Number and press Edit soft key. Enter
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the Phone Number you’ll use for Internet phone calls, and press the Center Selection Key.
Move down to User Name and press Edit soft key. Enter the
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User Name in the prompt window and press the Center Selection Key.
Note: Press the * (star) key to switch between the different modes (Capital letters, small letters and numbers).
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