NetComm V110 User Manual

User Guide

V110, V210P, V211, V220

VoIP ATA

WELCOME TO THE WONDERFUL WORLD OF VOIP

Congratulations on your purchase of a NetComm VoIP ATA. Whether this is your ﬁrst VoIP device or you

are upgrading from another device we’re glad to have you as part of the NetComm family. The NetComm V110/V210P/V211/V220 ATA’s are true next generation technology and in addition to the fantastic savings you’re going to experience you’ll also get fantastic features such as routing, T.38 Fax and 3 way conferencing.

This Quick Start Guide contains everything you need to get you up and running for everyday use but if you need to delve into any of the more advance conﬁguration features available on your unit you’ll ﬁnd a comprehensive User Guide on the CD that accompanies the ATA.

Should you run into any problems with your unit (and let’s face it, we all need a little help from time to time) you can ﬁnd the answers to many questions in the support section of our website www.netcomm.com.au/Support/

So without any further delay it’s time to get you more familiar with your ATA so you can start using VoIP.

IMPORTANT NOTICE: Please ensure that the Broadband modem/router to be used with this ATA has been designed to handle VoIP trafﬁc. Most new broadband modem/router will be able to handle VoIP without any issues and do not need extra conﬁguration to handle VoIP service. However, old broadband modem/router might need to be conﬁgured correctly to support it.

Please check with the broadband modem/router manufacturers for more details.

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VOIP ATA FEATURES

Network Protocol Tone

• SIP v1 (RFC2543), v2(RFC3261) • Ring Tone

• IP/TCP/UDP/RTP/RTCP • Ring Back Tone

• IP/ICMP/ARP/RARP/SNTP • Dial Tone

• TFTP Client/DHCP • Busy Tone

• Client/ PPPoE Client • Programming Tone

• Telnet/HTTP Server

• DNS Client

• NAT/DHCP Server

Codec Phone Function

• G.711: 64k bit/s (PCM) • Volume Adjustment

• G.723.1: 6.3k / 5.3k bit/s • Speed dial key

• G.726: 16k / 24k / 32k / 40k bit/s (ADPCM) • Phone book

• G.729A: 8k bit/s (CS-ACELP) • Flash

• G.729B: adds VAD & CNG to G.729

Voice Quality Call Function

• VAD: Voice activity detection • Call Hold

• CNG: Comfort noise generator • Call Waiting

• LEC: Line echo canceller • Call Forward

• Packet Loss Compensation • Caller ID

• Adaptive Jitter Buffer • 3-way conference

IP Assignment Auto Provisioning

• Static IP • HTTP

• DHCP • FTP

• PPPoE • TFTP

DTMF Function NAT Traversal

• In-Band DTMF • STUN

• Out-of Band DTMF

• SIP Info

SIP Server Configuration

• Registrar Server • Web Browser

• Outbound Proxy • IVR/Keypad

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Firmware Upgrade Security

• TFTP • HTTP 1.1 basic/digest authentication for Web setup

• HTTP • MD5 for SIP authentication (RFC2069/ RFC 2617)

Interface Modem & Fax modes

1 WAN port interface

1 LAN port interface • T.38 support

1 PSTN port interface (FXO) (Optional)

1 VOIP port interface (FXS)

• G.711 fax/modem pass-through with fax/modem detection

PACKAGE CONTENTS

Your NetComm ATA package contains the following items:

• V2xx ATA

• Quick Installation Guide

• User Guide and Software on CD

• RJ-45 Straight-through Ethernet Cable

• DC12 volts/0.6 A Power Supply Unit

• One RJ-11 telephone cable (V210P / V211 only)

MINIMUM SYSTEM REQUIREMENTS

Before continuing with the installation of your Netcomm V2xx ATA, please conﬁrm that you comply with the minimum system requirements:

• Broadband (ADSL or Cable ) connection

• PC with TCP/IP networking protocol installed

• Windows XP/Vista PC for Easy Setup Utility

• VoIP account with a VSP (VoIP Service Provider)

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GETTING TO KNOW YOUR NETCOMM V2XX ATA

It is recommended that you take a moment to acquaint yourself with the indicator lights, ports and default settings of the V2xx ATA prior to commencing with installation.

Ports and Buttons

Port / Button Description

Power

Power Switch

WAN Port

LAN Port

RESET

LINE Socket

PHONE Socket

Connect the supplied power adapter to the ATA. The power requirement is DC12 volts/0.6 A

Note: Using a power supply with a different voltage rating will damage this product

Power on/off the NetComm ATA.

Connect to Broadband devices, such as an ADSL or Cable modem.

Connect to Ethernet network devices, such as a PC, switch, or router. Depending on the connection, you may need a cross over cable or a straight through cable

The Reset button will set the NetComm ATA to its factory default setting and reset the unit. You may need to reset the NetComm ATA into its factory defaults if you loose the ability to enter the NetComm ATA via the web interface, or following a software upgrade.

Connect a telephone cable between the NetComm ATA line jack and a wall jack.

Connect a standard telephone handset to the NetComm ATA phone jack using a telephone cable.

V110 (WAN + 1 LAN + 1 FXS)

V220 (WAN + 1 LAN + 2 FXS)

V211 (WAN + 1 LAN + 1 FXO +1 FXS)

V210P (WAN + 1 LAN + 1 PSTN pass through +1 FXS)

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LED Indicators

LED Description

PWR

SIP

ETH

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This LED illuminates to indicate the system is powered.

This LED illuminates when the NetComm ATA is registered successfully to the SIP server.

This LED illuminates when a connection is established to WAN/LAN port and ﬂashes when WAN/LAN port is sending/receiving data.

Default Settings

LAN (Management)

Static IP Address:

Subnet Mask:

Default Gateway:

WAN (Internet)

WAN mode:

Modem Access

Username:

Password:

Many conﬁguration changes made using the web interface will only become active after clicking the Save & Reboot button on the Save Savings / Reboot page in the web conﬁguration page.

Note: Certain voice parameters do not require a Save & Reboot to take effect. These Voice Parameters will take effect on the next voice call after the Voice Parameter is entered and submitted. However, if Save & Reboot is not done, then these Voice Parameters will not be saved over a power cycle. The Voice Parameters that can be changed “on the ﬂy” are noted in the respective sections.

192.168.22.1

255.255.255.0

blank

DHCP

admin

Restoring Factory Defaults

The reset button will reset the ATA to its factory default conﬁguration. Occasions may present themselves where you need to restore the factory default settings on your ATA. Typical situations are:

• You have lost your password and unable to login to the ATA;

• You have purchased the router from someone else and need to reconﬁgure the device.

• You are asked to perform a factory reset by a member of the excellent NetComm Support Staff.

In order to restore your router to its factory default settings, please follow these steps:

• Ensure that the ATA is powered on (for at least 20 seconds).

• Use a paper clip or a pencil tip to depress the reset button for ten seconds and release. At this point, the

reset is in progress. Do not power off the unit at this point.

• After the ATA reboots, the default settings are now restored. This entire process takes several minutes to

complete.

• Once you have reset the ATA to its default settings you will be able to access the device’s web

conﬁguration using http://192.168.22.1 with username “admin” and password “admin”.

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HARDWARE INSTALLATION

1. Connect the WAN port to your broadband router using the Ethernet cable supplied. If you would like

your PC to be connected to the network through the V100/V210P/V211/V220, you can connect another Ethernet cable (not supplied) from your PC to the LAN Ethernet port. This enables your PC and the ATA to share one Ethernet port on your router/switch.

V211 and V210P

2. Connect your telephone handset to the Phone port. For V220, you can connect an additional handset to

Phone 2 port.

Notes: A second VoIP account is needed unless your VoIP provider supports multiple connections from the one account and both ports need to be conﬁgured individually (even when using one account that supports multiple connections).

3. For V210P or V211 unit, connect the Line port to your PSTN wall socket.

4. Connect the AC power adaptor and press the power button to turn the ATA on. The ATA will boot up and in

a few minutes, the Power and Ethernet Lights will light up.

Note: Only use the power adapter supplied with the NetComm ATA. A different adapter may damage the product.

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V110

V220

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SOFTWARE CONFIGURATION

Easy Setup Utility (for Windows Only)

1. For easy conﬁguration, insert the included CD into your CD-ROM drive. The CD should auto-start. If it

does not start, click on Start -> Run and type in D:\Easysetup\vbpES.exe (where D is the drive letter of your CD-ROM drive).

2. The default Internet access is DHCP Client Mode. Click on WAN Conﬁguration to change the internet

access type.

3. Enter the SIP Proxy Domain, Proxy Server, Outbound Proxy, Username, Auth. ID and Auth. Password

provided by your VSP.

4. And then click on Setup, the software will start to conﬁgure the NetComm ATA. Follow the instructions of

the Easy Setup utility which will guide you to complete the conﬁguration.

5. After a few minutes, the NetComm ATA should report that the setup has been successful.

Note: The easy setup utility can not be used to retrieve details. The utility will initialize the unit back to default settings when executed.

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Conﬁguration via a web browser

If you do not have a Windows PC available, or you want to perform more complex conﬁguration, you can conﬁgure the NetComm ATA using a web browser.

Accessing the web conﬁguration

1. Open your Web browser (e.g. Internet Explorer, Firefox).

2. Enter the LAN port default IP address of the NetComm ATA (e.g. http://192.168.22.1) in the address bar

and press Enter.

3. At the login screen, enter the gateway username and password. The default login username is admin,

and the default login password is admin.

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WAN Conﬁguration

There are three types of WAN connection that you can use

• Static IP, to specify the IP address manually. Mostly used when you connect the V2xx ATA to a broadband

router with out a DHCP server.

• Dynamic IP, to connect to a service which has a DHCP server on the network. Mostly used when using the

V2xx ATA with an Optus cable modem or connecting the V2xx ATA to another router / gateway.

• PPPoE Client, to connect to a network with PPPoE service. Mostly used to connect the V2xx ATA to a

bridge ADSL modem.

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Static IP Conﬁguration

1. Click on WAN on the left menu.

2. Change the IP Type to DHCP.

3. Enter the required information, IP Address, Subnet Mask, Gateway, DNS Server1, DNS Server2 and Host

Name in the respective ﬁelds.

4. After that, click the Submit button.

Option Description

LAN Mode

IP Type

Mask

Gateway

DNS Server 1

DNS Server 2

MAC

Host Name

Conﬁgures the VoIP Gateway as a router or bridge.

Fixed IP address allows the user to manually assign an IP address. DHCP mode allows the VoIP Gateway to automatically obtain an IP address from a DHCP enabled server on your network. PPPoE allows the VoIP Gateway to use a PPPoE connection. In this mode, enter the PPPoE Username and Password in the ﬁelds under PPPoE settings.

The unique address of the VoIP Gateway on your network.

The subnet mask of your network.

The default gateway address through which the VoIP Gateway communicates with the Internet. This is usually your modem / router.

The Domain Name Service that the NetComm ATA uses to resolve domain names to IP addresses. This is usually your modem / Router or the primary DNS server speciﬁed by your Internet Service Provider (ISP).

The Domain Name Service that the NetComm ATA uses to resolve domain names to IP addresses. This is usually your modem / router. DNS 2 can be a different address to DNS 1 to provide a backup DNS server if DNS 1 fails.

The Ethernet MAC address of the WAN interface.

The host name of the VoIP Gateway (Optional)

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5. Click on Save Settings/Reboot on the left menu and then click the Save & Reboot button to save

your settings.

6. The NetComm ATA will reboot automatically to make your changes effective. Please wait while it reboots.

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DHCP Mode

1. Click on WAN on the left menu.

2. Change the IP Type to DHCP.

3. After that, click the Submit button.

Option Description

DNS Server 1

DNS Server 2

MAC

Host Name

4. Click on Save Settings/Reboot on the left menu and then click the Save & Reboot button to save

your settings.

The Ethernet MAC address of the WAN interface. (Optional)

The host name of the VoIP Gateway. (Optional)

5. The NetComm ATA will reboot automatically to make your changes effective. Please wait while it reboots.

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PPPoE Client Mode

1. Click on WAN on the left menu.

2. Change the IP Type to DHCP.

3. Enter the username and password supplied by your Internet Service Provider.

4. After that, click the Submit button.

Option Description

User Name

Password

Service Name

5. Click on Save Settings/Reboot on the left menu and then click the Save & Reboot button to save

your settings.

Your PPPoE username. This is normally speciﬁed by your Internet Service Provider (ISP).

Password for the above PPPoE account.

The name of your service provider. (Optional)

6. The NetComm ATA will reboot automatically to make your changes effective. Please wait while it reboots.

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VoIP Conﬁguration

1. Click on VoIP on the left menu.

2. Click on SIP Service Provider.

3. Enter the information supplied by your VoIP service provider and click Submit.

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Field Description

Active

SIP Proxy Domain

Proxy Server

Outbound Proxy

Display Name

User Name

Auth. Name

Auth. Password

Status

SIP Expiry Time

4. Click on Save Settings/Reboot on the left menu and then click the Save & Reboot button to save

your settings.

If set to on, the NetComm ATA will attempt to register with your VoIP service provider using this account.

The SIP Proxy Domain is speciﬁed by your VSP.

The host name of IP address of the SIP server. The proxy server is responsible for forwarding requests received from the NetComm ATA to your VoIP service provider. The Proxy Server is speciﬁed by your VoIP service provider.

The host name of IP address of the Outbound Proxy server. The Outbound proxy server is responsible for forwarding requests received from the NetComm ATA to your VoIP service provider. The Proxy Server is speciﬁed by your VoIP service provider.

The name or number the called party sees when you call them.

Your VoIP number. This number is assigned by your VoIP service provider.

The authentication username assigned by your VoIP service provider. This can be different to your VoIP number.

The authentication password provided by your VoIP service provider.

Indicates if the NetComm ATA is registered to your VSP. If “Registered” is shown, you can make and receive calls via your VoIP service provider. If the NetComm ATA reports “not registered”, check the SIP Service Provider settings above and try again.

This setting speciﬁes a recommendation to the SIP server on the re-registration interval. Increasing this time will send less registration trafﬁc, but can cause other issues.

5. The NetComm ATA will reboot automatically to make your changes effective. Please wait while it reboots.

6. Once the device has rebooted, check if the SIP LED is illuminated to indicate successful registration with

your VoIP Service Provider. If not, please check your settings.

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ADVANCED CONFIGURATION

Your NetComm ATA has many advanced features that you may want or need to use in the future. Let’s start by taking a look at the menus in the web interface.

1. Open your Web browser (Internet Explorer, Firefox etc).

2. Enter the LAN port default IP address of the NetComm ATA (e.g. http://192.168.22.1) in the address bar

and press Enter.

3. At the login screen, enter the gateway username and password. The default login username is admin,

and the default login password is admin.

4. On the Home Page, click on VoIP on the left menu to view the VoIP Gateway Conﬁguration page.

Many conﬁguration changes made using the web interface will only become active after clicking the Save & Reboot button on the Save Savings / Reboot page.

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Status Page

System Information Page

This page illustrate the system related information

Network Status Page

You can view the current Network setting in this page.

VoIP Status Page

The page shows current status of VoIP SIP Service provider.

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