NetComm V100LS Quick Start Manual
V100LS User Guide YML739Rev1
2 www.netcomm.com.au
Contents
MyFone Customer VoIP Numbers ......................................................................................... 3
Introduction ................................................................................................................................ 4
Please read this section before installation ................................................................................ 4
Do I need a Micro filter? .............................................................................................................. 5
Package Contents ....................................................................................................................... 6
Minimum System Requirements ................................................................................................. 7
V100LS ATA Overview ................................................................................................................. 8
Front Indicators ..................................................................................................................... 8
Back Panel ............................................................................................................................ 9
Resetting the V100LS ATA to its factory default settings: ...................................................... 9
Installing the V100LS ATA .......................................................................................................... 10
Before continuing... ............................................................................................................. 10
Option A - Ethernet ADSL Internet Connection ..................................................................... 11
Option B - Optus/Telstra Cable Internet Connection .......................................................... 12
Using your V100LS ..................................................................................................................... 13
Making outgoing calls ......................................................................................................... 13
Receiving incoming calls ...................................................................................................... 14
Connecting an Answering Machine ...................................................................................... 14
Voicemail ............................................................................................................................. 14
How do I setup my voice mail box? ................................................................................ 14
How do I collect my voice mail? ..................................................................................... 14
Your Account ............................................................................................................................. 15
Checking your Account ........................................................................................................ 16
Checking your Statement .................................................................................................... 16
Checking your call list .......................................................................................................... 17
Recharging your account ..................................................................................................... 18
IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD THE ANALOGUE
PHONE PORT ON THE V100LS ATA BE DIRECTLY
CONNECTED TO YOUR TELEPHONE LINE. IT SHOULD
ONLY BE USED TO CONNECT A TELEPHONE.
YML739Rev1 V100LS User Guide
www.netcomm.com.au 3
Appendix A: Troubleshooting ................................................................................................... 19
Modem and LAN port LED is black ........................................................................... 19
Fail to register on SIP server .................................................................................... 19
Non-continuous voice .............................................................................................. 19
No DTMF tone at remote site .................................................................................. 20
Noticeable echo ...................................................................................................... 20
Cannot receive any incoming calls .......................................................................... 20
Warnings ................................................................................................................. 20
Appendix B: Cable Connections ................................................................................................ 21
RJ-45 Network Ports ....................................................................................................... 21
Twisted pair cables ........................................................................................................ 21
Straight and crossover cable configuration ................................................................... 22
RJ11 connector and cable .............................................................................................. 22
605 to RJ-11 adapter ...................................................................................................... 23
Appendix C: Installing the V100LS ATA Utility .......................................................................... 24
Using the V100LS ATA Configuration Utility .............................................................................. 25
Status Tab .......................................................................................................................... 25
Connection Mode Tab ......................................................................................................... 27
SIP Tab ............................................................................................................................... 29
Local ............................................................................................................................. 29
Host ........................................................................................................................ 29
Phone Configuration ............................................................................................... 30
Proxy and Registrar ................................................................................................. 30
Call Forward .................................................................................................................. 31
STUN Tab ...................................................................................................................... 32
Telephone Book Tab ........................................................................................................... 33
Tool Tab .............................................................................................................................. 35
System ..........................................................................................................................35
Diagnostic ..................................................................................................................... 36
Upgrade ........................................................................................................................ 36
Appendix D: Registering your NetComm Product .................................................................... 37
Contact Information ............................................................................................................ 37
MyFone Customer VoIP Numbers ....................................................................................... 37
Appendix E: Legal & Regulatory Information ........................................................................... 38
Customer Information ......................................................................................................... 38
Product Warranty ............................................................................................................... 39
Limitations of Warranty....................................................................................................... 39
MyFone Customer VoIP Numbers
Customer Care: 181
VoiceMail: 121
Recharge Account: 151
Customer Support: 1300 731 048.
V100LS User Guide YML739Rev1
4 www.netcomm.com.au
Introduction
Thank you for your purchase of NetComm's V100LS VoIP ATA (Analogue Telephone Adapter).
NetComm's V100LS offers the following features to the user:
■ Make telephone calls using their MyNetFone VoIP account.
■ Connect to a Switch or Router and use the Internet at the same time.
This guide covers installation of the V100LS in various scenarios and various broadband connection
types (e.g. ADSL, Cable, Telstra Bigpond).
Please read this section before installation
This assumes that your modem / router has a DHCP server running. If DHCP is not running, you
will need to run the Utility provided on the CD-ROM in this package to use your V100LS.
The default IP address of the V100LS ATA is 192.168.1.100.
Please ensure you have the following checklist completed before connecting the V100LS ATA to
your network:
■ A spare Ethernet port on the router or switch attached to your modem.
■ A working broadband Internet connection. Consult an ISP if you do not have a broadband
connection.
■ A DHCP compatible router or switch is required if you wish to use the internet at the same
time.
■ Analogue telephone (e.g. Telstra phone or a DECT (cordless telephone) base station) to be
connected to the telephone (RJ11) port on the V100.
■ A microfilter is required if you have an ADSL connection and wish to connect another
telephone or facsimile directly to the line.
Note: If you wish to use the caller ID feature, you will need a telephone with an LCD
screen.
YML739Rev1 V100LS User Guide
www.netcomm.com.au 5
Do I need a Micro filter?
Micro filters are used to prevent common telephone equipment, such as phones, answering
machines and fax machines, from interfering with your ADSL service. If your ADSL enabled
phone line is being used with any other equipment other than your ADSL Modem then you
will need to use one Micro filter for each phone device.
Note: A Microfilter is not required with a Cable Internet connection.
Splitters may be installed when your ADSL line is installed or when your current phone line is
upgraded to ADSL. If your telephone line is already split you will not need to use a Microfilter
- check with your ADSL service provider if you are unsure.
Each micro filter is connected in-line with your telephone or fax machine so that all signals
pass through it. Telephones and/or facsimiles in other rooms that are using the same extension will also require Microfilters. The following diagram gives an example of connecting your
ADSL Modem/Router using a Microfilter.
V100LS User Guide YML739Rev1
6 www.netcomm.com.au
Package Contents
The following items should be contained in your V100LS Package:
■ V100LS ATA
■ CD-ROM containing the Configuration Utility
and this Manual
■ RJ45 Ethernet Cable (CAT5 UTP Straight-Through)
■ RJ11 ADSL Cable (Standard telephone cable)
■ Power Adapter
■ Quick Connect Guide and this Installation Guide
Check the contents of your package and, if any parts are missing or damaged, please contact
your Dealer.
YML739Rev1 V100LS User Guide
www.netcomm.com.au 7
Minimum System Requirements
■ A spare Ethernet port on the router or switch attached to your modem.
■ A working broadband Internet connection. Consult an ISP if you do not have a broadband
connection.
■ A DHCP compatible router or switch is required if you wish to use the internet at the same
time.
■ Analogue telephone (e.g. Telstra phone or a DECT (cordless telephone) base station) to be
connected to the telephone (RJ11) port on the V100.
■ A microfilter is required if you have an ADSL connection and wish to connect another
telephone or facsimile directly to the line.
Note: If you wish to use the caller ID feature, you will need a telephone with an LCD
screen.
V100LS User Guide YML739Rev1
8 www.netcomm.com.au
V100LS ATA Overview
Front Indicators
NUMBER LABEL DESCRIPTION
WAN Lights up when WAN link and activity is
detected.
PHONE Lights up when there is voice activity.
POWER Lights up when device is powered on.
YML739Rev1 V100LS User Guide
www.netcomm.com.au 9
Back Panel
NUMBER LABEL DESCRIPTION
Phone Telephone jack (RJ-11) for connecting to an
ordinary phone set. Please see list of
compatible telephones in section…
Power For connecting to the power adapter that
comes with the package.
Reset To reset your ATA to its factory default
settings. (All customized settings that you
have saved will be lost!)
NOTE: This will not erase your MyNetFone username and password and the SIP server
the ATA communicates with.
WAN 10/100 Base-T Ethernet Jack (RJ-45) for
connecting to your Broadband Modem,
Router or Switch card.
NOTE: Telstra and Optus Cable users must connect a DHCP enabled Router or Switch.
Resetting the V100LS ATA to its factory default settings:
■ Ensure that your V100LS ATA is powered on, indicated by the PWR indicator light.
■ Use a paper clip or a pencil tip to depress the reset button for at lest 5 seconds and then
release the button.
■ At this point, the WAN indicator light will begin flashing. The reset process is now in
progress.
■ When the WAN and POWER lights remain on and do not flash, it means that the reset
process is completed. The default settings are now restored.
V100LS User Guide YML739Rev1
10 www.netcomm.com.au
Installing the V100LS ATA
This section covers the installation of the V100LS ATA on your network. The default configuration
of the V100LS ATA allows the device to be installed on your network quickly and easily. Your
MyNetFone username and password are already pre-configured into the device, and it is set to be a
DHCP client allowing it to gather its necessary TCP/IP address details from your modem / router on
your network.
Note: Your modem / router must have a DHCP server running. Please consult the
manual for your modem / router to find out how to enable this if it is not running
else you can login to the V100LS ATA's web interface to manually configure the
device's TCP/IP details. The default IP address of the V100LS ATA is
192.168.1.100. When prompted, the username is admin and the password is
admin. For advanced configuration of the V100LS ATA you can download the full
V100LS ATA User Guide from NetComm's website at http://
www.netcomm.com.au.
Before continuing...
This assumes that your modem / router has a DHCP server running. If DHCP is not running, you
will need to run the Utility provided on the CD-ROM (detailed in Appendix C) to use your
V100LS.
The default IP address of the V100LS ATA is 192.168.1.100.
Please ensure you have the following checklist completed before connecting the V100LS ATA to
your network:
■ A spare Ethernet port on the router or switch attached to your modem.
■ A working broadband Internet connection. Consult an ISP if you do not have a broadband
connection.
■ A DHCP compatible router or switch is required if you wish to use the internet at the same
time.
■ Analogue telephone (e.g. Telstra phone or a DECT (cordless telephone) base station) to be
connected to the telephone (RJ11) port on the V100.
■ A microfilter is required if you have an ADSL connection and wish to connect another
telephone or facsimile directly to the line.
Note: If you wish to use the caller ID feature, you will need a telephone with an LCD
screen.
Once you have the above checklist completed, you can open the section that relates to your
broadband Internet connection type to commence the setup of the V100LS ATA on your network:
■ Option A - Ethernet ADSL Internet connection
■ Option B - Cable Internet connection
YML739Rev1 V100LS User Guide
www.netcomm.com.au 11
Option A - Ethernet ADSL Internet Connection
Connect the V100LS ATA to your ADSL modem as illustrated in the following diagram:
Figure 1 - Connecting the V100LS ATA to an ADSL Modem
Note: In the above configuration you must ensure your ADSL modem has DHCP
enabled. Should your modem not support DHCP, please refer to Appendix C of
this manual for instructions on how to configure the V100 ATA.
1. Connect the Phone socket on the rear of your V100LS ATA to an analogue telephone using
a RJ-11 cable.
2. Connect the WAN socket on the rear of your V100LS ATA to the Ethernet port of your
ADSL modem or one of the LAN ports of your router/switch using a Category 5 cable.
Note: If you connect the WAN socket directly to your ADSL modem, you will not be
able to connect a computer. To connect multiple devices to your ADSL modem,
you will need a router or switch.
3. Connect the POWER socket on the rear of your V100LS ATA to the power adaptor
supplied and plug into a wall socket.
4. Everything required to connect to the VOIP network is preprogrammed into your V100LS
ATA. To make and receive calls, simply pick up the handset of your connected Analogue
Telephone and make the call. Your new MyNetFone VOIP number can be located on the
base of the V100LS ATA unit.
Note: If you have a Telstra telephone line you are still able to receive PSTN calls, but
you will need a microfilter and an additional analogue telephone. Do not under
any circumstanced connect the V100LS directly to a phone line.
V100LS User Guide YML739Rev1
12 www.netcomm.com.au
Option B - Optus/Telstra Cable Internet Connection
Connect the V100LS ATA to your Cable modem as illustrated in the following diagram:
Figure 2 - Connecting the V100LS ATA to a Cable Modem
Note: A Router with a switch is required. If your router does not support DHCP please
refer to Appendix C of this manual for instructions on how to configure the V100
ATA.
1. Connect the Phone socket on the rear of your V100LS ATA to an analogue telephone using
a RJ-11 cable.
2. Connect the WAN socket on the rear of your V100LS ATA to the Ethernet port of your
Cable modem or one of the LAN ports of your router/switch using a Category 5 cable.
Note: If you connect the WAN socket directly to your Cable modem, you will not be
able to connect a computer. To connect multiple devices to your cable modem,
you will need a router or switch.
3. Connect the POWER socket on the rear of your V100LS ATA to the power adaptor
supplied and plug into a wall socket.
4. Everything required to connect to the VOIP network is preprogrammed into your V100LS
ATA. To make and receive calls, simply pick up the handset of your connected Analogue
Telephone and make the call. Your new MyNetFone VOIP number can be located on the
base of the V100LS ATA unit.
Loading...