NetComm NWL-11 Quick Start Manual

NetCommWireless

Quick Start Guide

M2M CDMA Router

NWL-11

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NetCommWireless

Quick Start Guide

This quick start guide is designed to get you up and running quickly
with your new NWL-11 M2M CDMA router. More advanced set up
instructions can be found in the user manual which can be downloaded
from http://www.netcommwireless.com/product/m2m/nwl-11

Package contents

This package includes

1 x NetComm Wireless NWL-11 router
1 x 1.5m Yellow Ethernet cable 8P8C
1 x DIN rail mounting bracket
1 x DC terminal block
1 x Quick start guide

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NWL-11 - M2M CDMA Router

Device overview

ITEM DESCRIPTION

Main antenna socket SMA female connector for an optional external antenna.

Two-way captive power Terminal block for connecting power cable.

Operates in the 8-35V DC range.

Reset button Press and hold for less than 5 seconds to reboot to normal mode.

Press and hold for 5 to 15 seconds to reboot to recovery mode.

Press and hold for 15 to 20 seconds to reset the router to factory
default settings.

RJ45 PoE Ethernet port Connect one or several devices via a network switch here. This

port can also optionally receive Power over Ethernet (802.3af PoE)
in which case the DC power supply can serve as a backup power
source if required.

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Getting started

Depending on your individual setup, you may need certain components

to congure your device correctly.

External power supply unit for the NetComm Wireless NWL-11

(not included).

Flathead screwdriver (no. 3) for terminating power input wires.

Notebook or PC for advanced conguration.
Additional fasteners and screwdrivers for specic wall or

rail mounting.

Mounting options

The NetComm Wireless NWL-11 router can be installed quickly and
easily in a variety of locations.

MOUNT TYPE DESCRIPTION BENEFITS

Wall mount a) Flat against the wall Slimline form factor, close to wall

b) Perpendicular to the wall Small wall footprint

c) Mount via DIN rail bracket Easy to remove

C Section DIN rail mount Slide onto a rail Simplicity

Top hat DIN rail mount Mount on a bracket and

slide onto a rail

Simplicity. Can mount in between
other devices

Desk mount Stand on a desk Simplicity, versatility

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NWL-11 - M2M CDMA Router

Wall mount

a) Flat against the wall

b) Perpendicular to the wall

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c) Mounted via DIN rail bracket

DIN Rail mounting bracket

1

2

DIN Rail mounting bracket

1 Push to release

2 V Bend allows you to snap the DIN bracket onto the

middle of a DIN rail, rather than sliding it onto the end.

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NWL-11 - M2M CDMA Router

C Section DIN rail mount

Top hat DIN rail mount

Desk mount

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Overview of LED indicators

LED ICON NAME COLOR STATE DESCRIPTION

Power

Off Power off

Double ash Powering up

On Power on

On Power on in recovery mode

Slow ashing Hardware error

Network On Connected via WWAN

Blinking Trafc via WWAN

Slow ashing Connecting data session

On Registered network

Slow ashing Registering network

On Can’t connect

Slow ashing Not activated

Signal

strength

On EVDO coverage

On CDMA 1x coverage

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Installing your device

Step 1

Mount your router in a suitable location using the options listed in the
Mounting options section of this guide.

When selecting a location to mount the NWL-11 router, keep in mind
that it houses two high performance internal antennas designed to
provide optimum signal strength in a wide range of environments. If you

nd the signal strength is weak, try moving the router to a different place

or mounting it differently. If signal strength doesn’t improve, you may
need to attach an external antenna (not included) to the router’s female
SMA connector.

Note: If you connect an external antenna to the female SMA connector, the

main internal antenna disables automatically but the auxiliary internal
antenna remains connected to provide (where possible) diversity
assistance.

Step 2

Connect power to your router using one of three options.

Power over Ethernet (802.3af PoE)

Connect your router to a PoE injector or PoE network switch using the
bundled yellow Ethernet cable 8P8C. This method uses the Ethernet
connection to power and transfer data to and from the router.

DC power via 2-pin connector

Remove the attached green terminal block from your router and connect
to the router’s power socket using a DC power supply, sold separately.

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DC power via eld terminated power source

If an 8-35V DC power supply is available, you can insert the wires into

the supplied terminal block to power your router. Use a no. 3 athead

screwdriver to tighten the terminal block screws and secure the power
wires, making sure the polarity of the wires are correctly matched, as
illustrated below.

Polarity for the two-way terminal block

The green power LED on the router lights up when a power source
is connected.

Tip: You can connect both the PoE and DC power sources at the same time.

When both are connected, the DC power acts as backup to the PoE input.

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Step 3

Connect equipment that requires network access to the Ethernet port
of your router. You can connect one device directly, or several devices
using a network switch.

If you’re using PoE as the power source, you need to connect any
devices via an available Ethernet port on your PoE power source (be it a
PoE network switch or PoE power injector).

Switch on your power supply and wait 2 minutes for your NetComm
Wireless NWL-11 router to start up and connect to the mobile network.

Your router is now connected.

To check the status of your router, compare the LED indicators on the
device with those listed on the next page of this guide.

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Logging in to the
router and activating
it on the network

Before you can use your NWL-11 router, a broadband plan must rst

be added to it. To add a service to your NWL-11 router, contact your
wireless operator (e.g. Verizon Wireless). You will need to provide the
wireless operator with the MEID of your router to provision a service.

The MEID of your router is printed on the box and the label afxed to

the bottom of the router. After the wireless operator has provisioned the
service, you may proceed to activate the NWL-11 router on the network.

The following steps guide you through logging into the web based

conguration interface and activating the router. The web based

conguration interface is also used for status monitoring, advanced

conguration and troubleshooting. To access this interface you’ll need a

computer with an Ethernet port and web browser (such as IE, Chrome,
Firefox or Safari) installed.

Step 1

Make sure your NetComm Wireless NWL-11 is turned on and
disconnect any Ethernet connections.

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Step 2

Attach the supplied yellow Ethernet cable 8P8C to the LAN Ethernet
port on your router and the other to your computer. Then access the
user interface by entering http://192.168.1.1/ into your web browser,
enter your username and password and click Log in.

There are two system management accounts (Root Manager and
Admin) with different management capabilities.

Root Manager account

Grants full privileges such as rmware upgrades, device conguration,

backup and restore, and reset to factory default settings. To access the
Root Manager account, use these login details.

http://192.168.1.1

Username: root

Password: admin

Admin account

Allows updates to general settings. To access the Admin account, use
these login details.

http://192.168.1.1

Username: admin

Password: admin

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Step 3

Once logged in you’ll see the Status page. The Status page displays an
overview of information about the network your router is connected to
(if any), signal strength and data connection status.

The rst time you log in to the router, its activation status is deactivated and

the router prompts you to activate it with a pop-up window containing the
following text:

“This device is not currently activated on a service provider network. If you
wish to use the device with the cellular data network please ensure the device
is inside the service provider coverage area and a service plan is already
associated with this device. Click OK to start the activation process, Cancel
to abort.”

Click OK to begin the activation process.

The router displays “Programming In Progress”. Wait approximately
2 minutes for the activation process to complete.

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When the activation process is complete, the router displays the Status
page. The word Activated appears in the Activation Status eld on the
Status page. Your NWL-11 router is now activated and ready for use.

For more information on advanced conguration, refer to the full product

User Manual available from the Help link in the web conguration
interface or from the NetComm Wireless website at

http://www.netcommwireless.com/product/m2m/nwl-11

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Conguring multiple

devices

To apply your advanced conguration settings to more than one

NetComm Wireless NWL-11 router, follow these simple steps.

Step 1

Back up your router’s conguration

Log in to the web conguration interface, click on the System

menu, select System Conguration and click on Settings
Backup / Restore.

If you want to password protect your backup conguration les,

enter your password in the elds under Save a copy of current

settings and click on Save. If you don’t want to password

protect your les, just click on Save. The router will then prompt

you to select a location to save the settings le.

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Step 2

Restore your backup conguration

In the web conguration interface click on the System menu, select

System Conguration and click on Settings Backup / Restore.

From the Restore saved settings section, click on Choose a File

and select the backup conguration le on your computer.

Click Restore to copy the settings to the new NetComm Wireless

NWL-11 router. The router will apply these settings and inform
you it will reboot - click on OK.

Tip: Don’t change the le extension of the backup le as this may cause it

to corrupt.

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Safety and product care

RF exposure

Your device contains a transmitter and a receiver. When it is on, it receives and transmits RF
energy. When you communicate with your device, the system handling your connection controls
the power level at which your device transmits.

This device meets the government’s requirements for exposure to radio waves.

This device is designed and manufactured not to exceed the emission limits for exposure
to radio frequency (RF) energy set by the Federal Communications Commission of the U.S.
Government.

This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment. To ensure compliance with RF exposure guidelines the device must be used with a
minimum of 20cm separation from the body. Failure to observe these instructions could result in
your RF exposure exceeding the relevant guideline limits.

External antenna

Any optional external antenna used for this transmitter must be installed to provide a separation
distance of at least 20 cm from all persons and must not be co-located or operated in
conjunction with any other antenna or transmitter. Please consult the health and safety guide of

the chosen antenna for specic body separation guidelines as a greater distance of separation

may be required for high-gain antennas.

Any external antenna gain must meet RF exposure and maximum radiated output power limits of
the applicable rule section. The maximum antenna gain for this device as reported to the FCC is:

9.4 dBi (850MHz) and 8.4 dBi (1900MHz).

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FCC statement

FCC compliance

Federal Communications Commission Notice (United States): Before a wireless device model is

available for sale to the public, it must be tested and certied to the FCC that it does not exceed

the limit established by the government-adopted requirement for safe exposure.

FCC regulations

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

Reorientate or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Changes or modications not expressly approved by the party responsible for compliance could

void the user‘s authority to operate the equipment.

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Electrical safety

Accessories

Only use approved accessories.

Do not connect with incompatible products or accessories.

Connection to a car

Seek professional advice when connecting a device interface to the vehicle electrical system.

Distraction

Operating machinery

Full attention must be given to operating the machinery in order to reduce the risk of an accident.

Product handling

You alone are responsible for how you use your device and any consequences of its use.

You must always switch off your device wherever the use of a mobile phone is prohibited. Do not
use the device without the clip-on covers attached, and do not remove or change the covers
while using the device. Use of your device is subject to safety measures designed to protect
users and their environment.

Always treat your device and its accessories with care and keep it in a clean and dust-

free place.

Do not expose your device or its accessories to open ames or lit tobacco products.

Do not expose your device or its accessories to liquid, moisture or high humidity.
Do not drop, throw or try to bend your device or its accessories.
Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or

its accessories.
Do not paint your device or its accessories.
Do not attempt to disassemble your device or its accessories, only authorised personnel

must do so.

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Do not use or install this product in extremely hot or cold areas. Ensure that the

device is installed in an area where the temperature is within the supported operating
temperature range (-20°C to 65°C)

Do not use your device in an enclosed environment or where heat dissipation is poor.

Prolonged use in such space may cause excessive heat and raise ambient temperature,
which will lead to automatic shutdown of your device or the disconnection of the
mobile network connection for your safety. To use your device normally again after such

shutdown, cool it in a well-ventilated place before turning it on.
Please check local regulations for disposal of electronic products.
Do not operate the device where ventilation is restricted

Installation and conguration should be performed by trained personnel only.

Do not use or install this product near water to avoid re or shock hazard. Avoid

exposing the equipment to rain or damp areas.
Arrange power and Ethernet cables in a manner such that they are not likely to be

stepped on or have items placed on them.
Ensure that the voltage and rated current of the power source match the requirements

of the device. Do not connect the device to an inappropriate power source.

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Children

Do not leave your device and its accessories within the reach of small children or allow them to
play with it.

They could hurt themselves or others, or could accidentally damage the device.

Your device contains small parts with sharp edges that may cause an injury or which could
become detached and create a choking hazard.

Emergency situations

This device, like any wireless device, operates using radio signals, which cannot guarantee
connection in all conditions. Therefore, you must never rely solely on any wireless device for
emergency communications.

Device heating

Your device may become warm during normal use.

Faulty and damaged products

Do not attempt to disassemble the device or its accessories.

Only qualied personnel must service or repair the device or its accessories.

If your device or its accessories have been submerged in water punctured or subjected to a
severe fall, do not use until they have been checked at an authorised service centre.

Interference

Care must be taken when using the device in close proximity to personal medical devices, such
as pacemakers and hearing aids.

Pacemakers

Pacemaker manufacturers recommend that a minimum separation of 15cm be maintained
between a device and a pacemaker to avoid potential interference with the pacemaker.

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Hearing aids

People with hearing aids or other cochlear implants may experience interfering noises when
using wireless devices or when one is nearby.

The level of interference will depend on the type of hearing device and the distance from the
interference source, increasing the separation between them may reduce the interference. You
may also consult your hearing aid manufacturer to discuss alternatives.

Medical devices

Please consult your doctor and the device manufacturer to determine if operation of your device
may interfere with the operation of your medical device.

Hospitals

Switch off your wireless device when requested to do so in hospitals, clinics or health care facilities.
These requests are designed to prevent possible interference with sensitive medical equipment.

Interference in cars

Please note that because of possible interference to electronic equipment, some vehicle
manufacturers forbid the use of devices in their vehicles unless an external antenna is included
in the installation.

Explosive environments

Petrol stations and explosive atmospheres

In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless
devices such as your device or other radio equipment. Areas with potentially explosive
atmospheres include fuelling areas, below decks on boats, fuel or chemical transfer or storage
facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders.

Blasting caps and areas

Turn off your device or wireless device when in a blasting area or in areas posted turn off “two­way radios” or “electronic devices” to avoid interfering with blasting operations.

QSG-00039 rev6

Product Warranty

For warranty information please visit

http://www.netcommwireless.com/product/m2m/nwl-11

Technical Support

For rmware updates or if you have any technical difculties with your

product, please refer to the support section of our website.

support.netcommwireless.com

NETCOMM WIRELESS LIMITED ABN 85 002 490 486

Head Ofce, 18-20 Orion Road
Lane Cove, Sydney, NSW 2066, Australia

p: [phone] f: [phone]
e: [e-mail]

www.netcommwireless.com