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NTC-8000
User Guide
NTC-8000-01 – M2M Multi-Port Network Gateway
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NTC-8000 – M2M Multi-Port Network Gateway
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Copyright
Copyright© 2015 NetComm Wireless Limited. All rights reserved.
The information contained herein is proprietary to NetComm Wireless Limited. No part of this document may be translated,
transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless Limited.
Please note: This document is subject to change without notice.
Save Our Environment
When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from
domestic waste.
The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance
with regionally established regulations. Never dispose of this electronic equipment along with your household waste. You may be
subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government.
Please be responsible and protect our environment.
This manual covers the following products:
NetComm Wireless NTC-8000-01 M2M Multi-Port Network Gateway
DOCUMENT VERSION
DATE
1.0 Initial document release
November 2013
1.1 Minor updates and corrections
13 May 2015
Table 1 - Document Revision History
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Table of Contents
Overview ........................................................................................................................................................................................ 4
Introduction ................................................................................................................................................................................................... 4
Target Users .................................................................................................................................................................................................. 4
Prerequisites .................................................................................................................................................................................................. 4
Notation ........................................................................................................................................................................................................ 4
Product Introduction ..................................................................................................................................................................... 5
Product Overview .......................................................................................................................................................................................... 5
Package Contents ......................................................................................................................................................................................... 5
Product Features ........................................................................................................................................................................................... 5
Physical Dimensions and Indicators ................................................................................................................................................................ 6
LED Indicators ....................................................................................................................................................................................... 6
Physical Dimensions ...................................................................................................................................................................................... 7
Mounting Bracket (Optional) ........................................................................................................................................................................... 7
Interfaces ...................................................................................................................................................................................................... 8
Correct wiring of the 4-way mini fit connector ......................................................................................................................................... 9
NTC-8000-01 Default Settings .................................................................................................................................................... 10
Restoring factory default settings .................................................................................................................................................................. 11
Resetting to factory default condition .................................................................................................................................................... 11
Installation and Configuration of the NTC-8000-01 ................................................................................................................... 12
Connecting via an Ethernet cable ................................................................................................................................................................. 12
Accessing the Web-based User Interface ..................................................................................................................................................... 12
Status ......................................................................................................................................................................................................... 13
Advanced Status ......................................................................................................................................................................................... 15
Internet Settings........................................................................................................................................................................................... 17
Mobile Broadband ............................................................................................................................................................................... 17
LAN ..................................................................................................................................................................................................... 23
Routing................................................................................................................................................................................................ 25
VPN .................................................................................................................................................................................................... 32
Wireless Settings ......................................................................................................................................................................................... 41
Basic ................................................................................................................................................................................................... 41
Advanced ............................................................................................................................................................................................ 43
MAC Filtering ....................................................................................................................................................................................... 50
Station List .......................................................................................................................................................................................... 51
Wireless Mode ..................................................................................................................................................................................... 51
Client Configuration .............................................................................................................................................................................. 52
Services ...................................................................................................................................................................................................... 53
Dynamic DNS ...................................................................................................................................................................................... 53
NTP ..................................................................................................................................................................................................... 54
System Monitor ................................................................................................................................................................................... 55
SNMP ................................................................................................................................................................................................. 56
System ........................................................................................................................................................................................................ 57
Log ..................................................................................................................................................................................................... 57
Load / Save ......................................................................................................................................................................................... 58
Administration ...................................................................................................................................................................................... 63
System Configuration ........................................................................................................................................................................... 64
Appendix A: Tables ..................................................................................................................................................................... 66
Appendix B: Recovery mode ...................................................................................................................................................... 67
Legal and Regulatory .................................................................................................................................................................. 68
Contact ........................................................................................................................................................................................ 70
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Overview
Introduction
This document provides you all the information you need to set up, configure and use the NTC-8000-01 network gateway.
Target Users
This document is intended to be used by system integrators or experienced hardware installers who are comfortable with all
aspects of IP based networking and have an understanding of wireless technologies.
Prerequisites
Before continuing with the installation of your NTC-8000-01, please confirm that you meet the minimum system requirements
below.
Device that can connect via Ethernet or Wireless interface.
Web interface access will require a web browser such as Internet Explorer®, Mozilla Firefox® or Google Chrome™.
Notation
The following symbols are used in this installation manual:
The following note requires attention.
The following note provides a warning.
The following note provides relevant information.
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Product Introduction
Product Overview
Industrial-grade fixed wireless gateway with extended temperature tolerance
Designed for rugged deployments in industrial applications
Tested for vehicular applications Class 5M2 and MIL-STD-810F Method 516.5
Ideal for providing primary and backup wireless connectivity over 3G UMTS networks
Embedded high-performance Cinterion PHS8 HSPA+ cellular machine-to-machine (M2M) module
802.11n WiFi, configurable as access point or network client, with 2x2 MIMO antenna technology
Powerful processor for optimal performance on advanced 3G UMTS networks
8x Ethernet 10/100 connectivity for universal deployment
Flexible DC power input to suit diverse installation environments
Power save mode with minimum current draw
Built-in VPN clients for a secure connection over a public cellular network
Embedded Linux OS and Software Development Kit (SDK)
Remote diagnostics, configuration and firmware upgrade capabilities
Management and configuration via web user interface, TR-069 (optional), SNMP or SMS
Optional mounting bracket (HDW-0022) for easy mounting/installation
Package Contents
The NTC-8000-01 series package consists of:
1 x M2M Multi-Port Network Gateway
2 x 3G antennas
2 x WiFi antennas
1 x 1.5m yellow Ethernet cable 8P8C
1 x Power and ignition cable
1 x WiFi Security Card
1 x quick start guide and safety manual (not pictured)
A mounting bracket (HDW-0022) is available as an optional accessory.
If any of these items are missing or damaged, please contact NetComm Wireless Support immediately by visiting the NetComm
Wireless Support website at: http://www.netcommwireless.com/contact-forms/support/
Product Features
The NTC-8000-01 series gateway is designed to provide a secure and powerful connection to multiple devices in a broad range of
applications. With an embedded 3G module, the device can connect to the speed and coverage of wireless networks, allowing
broadband connectivity to remote sites, mobile vehicles and locations without a fixed broadband connection.
Its industrial design includes a robust mounting bracket, extended temperature tolerances and is also vibration tested for rugged
deployments. The device features WiFi (802.11n) so users can create a WiFi network for connectivity to wireless enabled devices
and equipment. Its 8 LAN Ethernet ports allows connectivity for a further 8 wired connections.
Its open embedded Linux platform provides the ability to customize specific software applications via the Software Development Kit
(SDK).
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Physical Dimensions and Indicators
LED Indicators
The NTC-8000-01 has 6 LEDs to display the current system and connection status.
Note: 3G signal strength lower than -109dBm is considered too low for data connection. When signal strength is below
this level, both signal strength LEDs will stay off.
ITEM
ICON
DEFINITION
Power Indicates the gateway is powered correctly.
WLAN
Indicates the ON/OFF status of the wireless (WLAN) radio.
Mobile Broadband
Indicates when Internet data connection is established.
Service Type
Solid ON: Indicates UMTS/HSPA available coverage
Blinking: Indicates EDGE available coverage
Off: Indicates GSM/GPRS available coverage
Signal Strength
Low Strength
Left LED illuminated
Medium Strength
Right LED illuminated
High Strength
Both left and right LEDs illuminated
Table 2 - NTC-8000-01 LEDs
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Physical Dimensions
The following page lists the physical dimensions of the NTC-8000-01, as well as the physical dimensions of the antennas and the
optional mounting bracket which can be used to attach the NTC-8000-01 to a pole or to provide a wall / ceiling mount.
DIMENSIONS WITHOUT MOUNTING BRACKET
Length
187 mm
Depth
122 mm
Height
39.5 mm
Weight
550 g
Table 3 - Device Dimensions
DIMENSIONS WITH MOUNTING BRACKET
Length
193.7 mm
Depth
122 mm
Height
57.9 mm (without antennas)
Weight
970 g
Table 4 - Mounting Bracket Dimensions
Optional Mounting Bracket (HDW-0022)
The NTC-8000-01 can be put into a mounting bracket to ensure it is secured to a fixture. This mounting bracket is especially useful
for installations in vehicles where extra stability is required.
Figure 1 – NTC-8000-01 Mounting Bracket
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Interfaces
The following interfaces are available on the NTC-8000-01:
Figure 2 - NTC-8000-01 Rear panel interfaces
ITEM
INTERFACE
FUNCTION
1
3G Antenna Connectors (SMA)
Connection point for the mobile broadband main and auxiliary antennas
2
WiFi Antenna Connectors (Reverse polarity SMA)
Connection point for the reverse polarity SMA female WiFi antennas
3
Ethernet Ports
8 x 10/100 Base-TX Ethernet RJ-45 ports.
4
Reset
Press the reset button once to reboot the gateway.
Press and hold the reset button for between 3 and 10 seconds, then release to boot
the gateway in recovery mode.
Press and hold the reset button for more than 10 seconds to return the gateway to
factory default settings.
5
Power
9-36V DC, 4-way mini fit power connection with ignition switch detection. See diagram
below for correct wiring of the 4-way mini fit connector.
Table 5 - Integrated Interfaces
1 1 2
2
3 4 5
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Correct wiring of the 4-way mini fit connector
The diagram below illustrates the correct wiring of the 4-way mini fit connector.
Figure 3 - Correct wiring of the 4-way mini fit connector
PIN NUMBER
WIRE
1
Power
2
Ignition
3
Ground
4
Not used
Table 6 - 4-way mini fit connector wiring
1 3 2
4
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NTC-8000-01 Default Settings
The following tables list the default settings for the NTC-8000-01.
LAN (MANAGEMENT)
IP Address:
192.168.1.1
Subnet Mask:
255.255.255.0
Default Gateway:
192.168.1.1
Table 7 - LAN Management Default Settings
WIFI (DOES NOT APPLY IN CLIENT MODE)
SSID:
Remote AP Name
Security:
WPA2-PSK
Security Key:
a1b2c3d4e5
Table 8 – WiFi Default Settings
WEB INTERFACE ACCESS
Username:
admin or root
Password:
admin
Table 9 - Web Interface Default Settings
Note: The admin account is restricted to accessing mobile profile settings; band/provider selection and most system
configurations via the web interface. The root account has full access to all configuration options via the web interface.
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Restoring factory default settings
There might be occasions where you need to restore the factory defaults on your NTC-8000-01 such as:
You have lost your username and password and are unable to log in to the web configuration page;
You are asked to perform a factory reset by support staff.
Resetting to factory default condition
There are two methods you can use to restore factory default settings on your NTC-8000-01:
Using the web-based user interface
To restore your NTC-8000C to its factory default settings, please follow these steps.
1. Log in to the gateway’s web interface as described in the Accessing the web-based user interface section.
2. Navigate to System > Load/Save > Settings.
3. Under the Restore Factory Defaults section, click the Restore button. The gateway reboots to the factory default settings.
Using the reset button on the rear panel of the gateway
Hold the reset button down for more than 10 seconds (until the LEDs on the front panel stop flashing) and then release the button.
The gateway restarts with factory default settings.
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Installation and Configuration
of the NTC-8000-01
Connecting via an Ethernet cable
1. Connect the Ethernet cable provided to one of the Ethernet ports on the rear of the NTC-8000-01.
2. Connect the other end of the yellow Ethernet cable to your computer.
3. Wait approximately 30 seconds for the connection to establish.
Accessing the Web-based User Interface
There are two system management accounts for maintaining the system, root and admin, which have slightly different management
capabilities.
The root manager account has full permission privileges and can use every command option available to the gateway.
The admin manager (administrator) account has access to the majority of gateway settings except for the gateway’s system options
that can alter or copy the gateway’s firmware (software). The system options not available to an admin user are:
Firmware Upgrade – The ability to install an upgraded version of the gateway’s software.
Device Configuration Backup – the option of saving the gateway’s current settings, useful for configuring multiple NTC8000-01 gateways.
Upload - Uploading previously saved settings to the gateway.
Restore Factory Defaults - Setting the gateway to factory default settings, essential after a firmware upgrade.
System Configuration settings – The TCP Keepalive function can be used to ensure the current live mobile broadband
connection is still alive even when no packet data is being transmitted. It does this by periodically sending a ping
(ICMP) request message to a WAN IP address or a well-known internet domain host such as www.google.com. Once
the internet connection is deemed to be down the gateway will attempt to reconnect to the WWAN mobile broadband
provider.
To log in to the management console, view the status and make changes to your NTC-8000-01, please follow the steps below:
1. Open a web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to https://192.168.1.1
2. Enter
admin
or
root
as the username and
admin
as the password and press the Submit button.
Figure 4 - Login prompt for the Web based User Interface
When you have successfully logged in, the Status page is displayed.
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Status
The status page provides system related information and is displayed when you login to the NTC-8000-01 management console.
By default, the status page will show System Information, Ethernet Port Status, WWAN Status, IPsec Status and the 3G service
connection details.
Figure 5 - The Status Page
ITEM
DEFINITION
System Uptime
The current uptime of the gateway.
Router Version
The firmware version running on the gateway.
Router Serial Number
The serial number of the gateway.
Phone Module
The type of phone module, the firmware version of the module and the current module temperature.
MAC Address
The MAC Address is a unique 12 digit hexidecimal network identifier assigned to the NTC-8000-01.
Mobile Broadband (MBB)
The current connection profile, Interface, status, APN, local and remote addresses of the WWAN connection.
WLAN
The current wireless network clients or wireless access points that are connected with the NTC-8000-01.
Connection Up Time
The time in hours, minutes and seconds that the current mobile broadband connection has been active.
Provider
The current mobile broadband service provider detected and in use with the on-board SIM card..
Coverage
The type of mobile broadband connection available for use.
IMEI
The IMEI (International Mobile Equipment Identity) that identifies the NTC-8000-01 on the mobile broadband
network.
Frequency
The frequency band currently in use.
Signal Strength (dBm)
The strength of the 3G signal detected
SIM Status
The status of the SIM currently inserted into the gateway.
Ethernet Port Status
The current speed and status of the Ethernet port.
Table 10 - Status page items
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The LAN, PPPoE, PPTP and IPsec statuses are hidden from view by default. To show them on the status screen, click on the
respective link below the green menu bar. To view them all, click on the All Status link.
Figure 6 - Status Page - LAN Details
ITEM
DEFINITION
IP
The current LAN IP Address and Subnet Mask.
MAC Address
The current MAC Address of the LAN port.
Table 11 - Status Page - LAN Details
Figure 7 - Status Page - PPPoE Details
ITEM
DEFINITION
PPPoE Status
The current status of the PPPoE connection.
PPPoE IP Address
The current PPPoE IP Address in use.
Table 12 - Status Page - PPPoE Details
Figure 8 - Status Page - PPTP Details
ITEM
DEFINITION
No.
The number of the PPTP connection.
Profile Name
The user-created Profile name of the PPTP connection.
Remote Server Address
The PPTP Remote Gateway Address.
P-t-P Local
The local IP address of the PPTP connection.
P-t-P Remote
The remote IP address of the PPTP connection.
Status
The current status of the PPTP connection.
Table 13 - Status Page - PPTP Details
Figure 9 - Status Page - IPSec Details
ITEM
DEFINITION
No.
The IPsec tunnel number.
Profile Name
The name assigned to the IPsec profile.
Interface
The current interface used by the IPsec tunnel.
Local LAN
The local IP address making up one end of the
IPsec tunnel.
Remote Gateway
The WAN gateway of the other end of the IPsec
tunnel.
Remote LAN
The WAN IP Address that the IPsec tunnel is
connecting to.
Status
The current condition of the IPsec tunnel.
Table 14 - Status Page - IPSec Details
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Advanced Status
To view further information regarding the phone module on-board the NTC-8000-01 and the mobile broadband configuration, press
the “Advanced Status” button.
Figure 10: Advanced Status Page
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ITEM
DEFINITION
Phone Module
The phone module name, hardware and firmware version
Module Boot version
The installed boot loader version of the phone module.
Module PRID
The Protocol ID of the phone module.
System Up Time
The time in hours, minutes and seconds that the gateway has been up.
Provider
The current connection’s mobile broadband provider.
Country Code
Each country has a unique code that helps to identify the mobile broadband
network.
Network code
Each mobile broadband provider has a unique network code that identifies their
network.
Coverage
The coverage type of mobile broadband service the current connection is using.
Connection Status
The current status of the gateway’s connection.
IMEI
The International Mobile Equipment Identity number unique to each cellular network
device.
Frequency
The frequency of the current connection.
Signal Strength
The signal strength of the mobile broadband connection measured in decibels.
Signal Quality (Ec/Io)
A measurement of the portion of the received signal that is usable. This is basically
the signal strength minus the signal noise level.
Received Signal Code Power
(RSCP)
The power level of the signal on the current connection’s channel.
HSUPA Category
Displays the HSUPA category (1-9) for the current uplink.
HSDPA Category
Displays the HSDPA category (1-8) for the current downlink.
SIM ICCID
The Integrated Circuit Card Identifier of the SIM card used with the gateway, a
unique number up to 19 digits in length.
Primary Scrambling Code (PSC)
The Primary Scrambling Code for the current signal.
Location Area Code (LAC)
The ID of the cell tower grouping the current signal is broadcasting from.
Routing Area Code (RAC)
The Routing Area Code is a subset of the Location Code and helps to identify the
group of or individual cell towers the current connection’s is broadcasting from.
IMSI
The International Mobile Subscriber Identity is a unique identification for the current
mobile broadband connection.
Cell ID
A unique code that identifies the base station from within the Location Area where
the current 3G signal.
Channel Number (UARFCN)
The channel number of the current 3G connection.
Table 15 - Advanced Status Settings
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Internet Settings
This section describes how to set up the gateway to initiate a mobile broadband connection, create routing rules and set up a virtual
private network.
Mobile Broadband
Connection
Click on the Internet Settings menu followed by Mobile Broadband and then the Connection menu item on the right.
Figure 11 - Connection Settings
To connect using a Connection profile
The gateway supports multiple APN profiles; these profiles allow you to configure the settings that the gateway will use to connect
to the Mobile Broadband network. The gateway is configured by default to automatically configure the mobile broadband
connection. This automatically detects the most appropriate APN from the inserted SIM.
You can also manually enter the connection details by performing the following steps:
1. Clear the Automatically Configure my Mobile Broadband option next to the profile name.
2. Using the Profile Name drop down list, select the profile that you wish to configure.
3. In the APN Name field, enter the APN (Access Point Name).
4. For the Mobile Broadband Connection option, select Enable.
5. In the Username and Password fields, enter the username and password if required.
6. Use the Authentication Type option to select either CHAP or PAP.
7. In the Reconnect Delay field, enter the Reconnect Delay. This is the time the gateway will wait to re-establish the mobile
broadband connection if it is dropped. The Reconnect Delay must be between 30 and 65535 seconds.
8. In the Reconnect Retries field, enter the number of Reconnection attempts the gateway should make. To configure the
gateway to attempt to reconnect until a connection is made, set this to 0. Otherwise, the Reconnect Retries value must be
between 1 and 65535 seconds.
9. Use the Metric field to specify a network metric for the connection. The metric value helps the gateway to prioritise routes
and must be a number between 1 and 65535. The default value is 20 and should not be modified unless you are aware of
the effect your changes will have.
10. In the MTU field, enter the MTU setting for the current Mobile Broadband connection. The MTU must be an integer between
1400 and 1430.
11. Use the NAT Masquerading option to select to enable or disable NAT Masquerading for the connection.
12. Click the Save button.
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To confirm the connection status
Click on the Status menu item at the top of the page to return to the Status page.
In the Mobile Broadband section, the connected profile is displayed with the Status field showing as “Up” and the IP Address field
shows the current IP address that the network has allocated for the gateway.
The gateway’s internet connection has now been established.
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WLAN Failover Backup
The WLAN Failover Backup feature of the NTC-8000-01 is designed to provide a backup mobile broadband internet connection in
case the primary WLAN connection should fail.
Figure 12 - WLAN Failover Settings:
CONNECTION OPTION
DESCRIPTION
WLAN Only
The failover function is completely disabled and the gateway always uses the WLAN connection only. The
Mobile Broadband (MBB) connection will not be used.
MBB Only
The WLAN failover is completely disabled and the gateway always uses a Mobile Broadband (MBB)
connection only.
MBB Failover if WLAN Link down
The gateway uses a WLAN connection as the primary connection and a Mobile Broadband (MBB)
connection as a backup connection. When the WLAN connection is down the gateway will start using the
MBB connection.
MBB Failover with Ping
The gateway uses a WLAN connection as the primary connection and a Mobile Broadband (MBB)
connection as a backup connection. When the server(s) entered below does not respond to the
configured ping requests, the gateway will start using the MBB connection.
The NTC-8000-01 sends ping requests to the specified Destination and Second Address to verify
whether the internet connection is online and functioning. The Fail Count specifies how many successive
ping attempts can fail before the NTC-8000-01 fails over to the Mobile Broadband Internet WAN
connection while the Success Count specifies how many ping attempts must succeed in order to res et
the Fail counter.
To use this feature you will need both a WLAN and MBB connection.
The Periodic PING Timer is the time between ping requests to the first and second destination addresses
and must be an integer between 3 and 65535 seconds. The Periodic PING Accelerated Timer is the time
between pings to the first and second destination addresses after the gateway gets 3 consecutive ping
failures. Fail Count and Success Count must be an integer between 1 and 65535 seconds.
Table 16 - WLAN Failover Settings
When the Mobile Broadband (MBB) connection is set to Always On the MBB connection will always be online as a backup
connection even through the gateway may not be using it when the WLAN connection is available. This allows the gateway to
failover quickly to the existing MBB connection.
When the Mobile Broadband (MBB) connection is set to Dial when required the gateway will only dial the MBB connection when the
WLAN connection fails. The gateway will also automatically disconnect the MBB connection once the WLAN connection is restored
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PPPoE
The PPPoE page is used to configure a transparent PPPoE connection. This can be used to provide a bridged connection.
To enable PPPoE mode, first ensure that all Mobile Broadband Connection profiles are set to Disable.
To disable all Mobile Broadband Connection profiles:
1. Click on the Internet Settings menu followed by Mobile Broadband and then the Connection menu item.
2. Uncheck Automatically configure my mobile broadband then use the Profile Name drop down list to select the currently
enabled profile (you can see it in the Profile list at the bottom of the screen) and set Mobile Broadband Connection to
Disable. Click Save to store the updated settings.
Figure 13 - PPPoE Settings
To configure PPPoE:
1. Set the PPPoE option to Enable.
2. In the APN Name field, specify the APN supplied by your 3G provider.
3. In the Service Name field you may enter a Service Name. This is particularly useful if you have more than one PPPoE
gateway or modem on a single Ethernet network.
4. Click Save to save your settings and enable PPPoE.
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Band / Provider
The band settings page enables you to select which frequency band you will use for your connection and enables you to scan for
available network operators in your area.
Figure 14 - Band / Provider Selection
You may want to do this if you’re using the gateway in a country with multiple frequency networks that may not all support HSPA.
You can configure the gateway to only connect on the network frequencies that suit your requirements. Make your selection from
the Change Band drop down list. In most cases, the default setting of All bands is appropriate.
You can also scan for available 3G service providers in your area by setting the Current Operator Selection Mode to Manual and
then clicking the Scan button.
Figure 15 - Manual Operator Selection
A list of the detected mobile broadband service carriers in your area will be displayed. Select the most appropriate mobile
broadband service from the list shown and click Apply. In most cases, the default setting of Automatic is appropriate.
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SIM Security
In most cases, the NTC-8000-01 comes with SIM cards which are soldered to the main board. These units will not request a SIM
PIN and must be activated by the network operator based on the IMSI number printed on the Product ID label.
For units with a SIM card slot, if the SIM card is locked you will need to unlock it with a PIN provided with your SIM card. You can
find out if the SIM is locked by viewing the SIM Status on the Status page:
Figure 16 - SIM Security - Status Page Warning
If the SIM Status is SIM PIN Locked as above, perform the following:
a) Click on the Internet Settings menu at the top of the page and then the Mobile Broadband menu item and finally
select the SIM Security item.
Figure 17 - SIM Security - SIM PIN Needed
b) In the PIN field, enter the PIN code for the SIM and then enter it again in the Confirm PIN field for confirmation.
Note: You can also select Remember PIN so that entering the PIN code each time the SIM is inserted is not required.
Alternatively you can also disable SIM PIN protection by selecting to Disable PIN from the PIN Protection drop down menu.
c) Click the Save button.
Entering a PUK code
After three incorrect attempts at entering the PIN code, you are requested to enter a PUK code.
Note: You will need to contact your mobile broadband provider to obtain this number.
Your carrier will issue you a PUK code to enable you to unlock the SIM and enter a new PIN code. Enter the new PIN and PUK
codes and click the Save button.
Figure 18 - SIM Security - SIM PUK Needed
Remember PIN
This feature allows the gateway to automatically send the PIN to the SIM each time the SIM asks for it (usually at power up).
This enables the SIM to be PIN Locked (to prevent unauthorised re-use of the SIM elsewhere), while still allowing the gateway to
connect to the cellular service.
When the Remember PIN feature is enabled, the user-entered PIN is encrypted and stored locally in the gateway. The next time the
SIM asks the gateway for the PIN the gateway decrypts the PIN and automatically sends it to the SIM without user intervention.
When this feature is disabled and the SIM is PIN locked, the PIN must be manually entered via the gateway‘s configuration interface.
This is not desirable where the gateway is unattended.
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LAN
IP Setup
The IP Setup page is used to configure the LAN Settings of the gateway and to enable or disable DNS Masquerade.
Figure 19 - IP Setup Settings
The default IP of the gateway is 192.168.1.1 with subnet mask 255.255.255.0. To change these settings, enter the new IP Address
and Subnet mask then click the Save button. You can also assign a Hostname to the gateway to identify it on the network and for
easy access.
Note: If the IP address has changed you will have to re-enter the new IP address configured in your browser to access the
configuration pages.
DNS Masquerading
DNS masquerading allows the gateway to forward DNS requests to dynamically assigned DNS servers. Clients on the gateway’s
LAN can then use the gateway as a DNS server without needing to know of the dynamically assigned DNS servers assigned by the
cellular network.
To disable DNS Masquerading select Disable and click the Save button.
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DHCP
The DHCP page is used to adjust the DHCP settings used by the gateway. The DHCP settings are then passed onto any device
connecting via DHCP.
You can manually set the DHCP Start and End range, the DHCP Lease time, the default Domain name suffix, Primary and
Secondary DNS Server, the Primary and Secondary WINS Server, as well as the NTP, TFTP and Option 150/Option 160 (VoIP
options) settings.
Note: The DHCP Lease Time must not be less than 120 seconds.
Figure 20 - DHCP Settings
After entering the applicable details, click the Save button.
You can also assign a particular IP address to a specific device every time that device makes a DHCP request as follows:
Figure 21 - DHCP Settings - Fixed Mapping
1. Click the Add button.
2. In the Computer Name field, enter a name for the computer or device.
3. In the MAC Address field, enter the MAC Address of the computer or device.
4. In the IP Address fields, enter the IP address you wish to assign to the device.
5. Select the Enable checkbox to enable the rule.
6. Click the Save button to save the new settings.
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Routing
Static
The Static Route page is used to add or delete static routes. Static routes can be used to facilitate communication between devices
on different networks.
Figure 22 - Static Route Settings
Some routes are added by the gateway on initialisation such as the Ethernet subnet route for routing to a device on the Ethernet
subnet. A PPP route is also added upon obtaining a WAN PPP connection.
Adding Static Routes
1. Enter the required values in the fields (as shown above) for the route being added.
2. Click the Add button.
Editing a Static Route entry
1. Enter the Item No. of the entry you want to edit into the Item No. field.
2. Enter the required values in the fields.
Deleting Static Routes
Click the Delete Entry text (in blue) corresponding to the route you want to delete.
The Static Routing table at the bottom shows the new route added and the route also appears in the Active Routing Table.
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RIP
RIP (Routing Information Protocol) is used for advertising routes to other gateways. Thus all the routes in the gateway’s routing table
will be advertised to other nearby gateways. For example, the route for the gateway’s Ethernet subnet could be advertised to a
Gateway on the PPP interface side so that a Gateway on this network will know how to route to a device on the gateway’s Ethernet
subnet. Add the routes as appropriate in the Static Routes section – see Adding Static Routes.
Note: Some gateways will ignore RIP.
Figure 23 - RIP Settings
1. Next to the RIP option, select the Enable option.
2. In the Version drop down list, select the RIP version you wish to use.
3. Use the Interface drop down list to select the interface for the RIP function.
4. Click the Save button to save the settings.
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VRRP
Virtual Router Redundancy Protocol (VRRP) is a non-proprietary redundancy protocol designed to increase the availability of the
default gateway servicing hosts on the same subnet. This increased reliability is achieved by advertising a “virtual router” (an
abstract representation of master and backup routers acting as a group) as a default gateway to the host(s) instead of one physical
router. Two or more physical routers are then configured to stand for the virtual router, with only one doing the actual routing at any
given time. If the current physical router that is routing the data on behalf of the virtual router fails, an arrangement is made for
another physical router to automatically replace it. The physical router that is currently forwarding data on behalf of the virtual router
is called the master router.
Master routers have a priority of 255 and backup router(s) can have priority between 1 and 254.
A virtual router must use 00-00-5E-00-01-XX as its (MAC) address. The last byte of the address (XX) is the Virtual Router Identifier
(VRID), which is different for each virtual router in the network. This address is used by only one physical router at a time, and is the
only way that other physical routers can identify the master router within a virtual router.
Figure 24 - VRRP Settings
1. Next to the VRRP Enable option select Enable to activate the VRRP service.
2. In the Virtual Device ID field, enter the VRRP Device ID which is different for each virtual gateway on the network. As there is
a maximum of 255 virtual routers, the Virtual Device ID must be an integer between 1 and 255.
3. In the Router Priority field enter the priority for the virtual router – a higher value is a higher priority. The Router Priority must
be a value between 1 and 255.
4. In the Virtual IP Address field, enter the virtual IP address that both virtual routers share.
5. Click the Save button to save the new settings.
Note: Configuring VRRP changes the MAC address of the Ethernet port and therefore if you want to resume with the web
configuration you must use the new IP address (VRRP IP) or on a command prompt type: arp –d <ip address> (i.e. arp –d
192.168.1.1) to clear the arp cache.(old MAC address).
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NAT
The NAT page is used to configure the Network Address Translation rules currently in use on the gateway. The gateway is in NAT
mode by default. This is only needed if you need to map inbound requests to a specific port on the WAN IP address to a device
connected on the Ethernet interface.
Figure 25 - NAT Settings
OPTION
DEFINITION
Item Number
Number to identify the port mapping, numbered from 1 to 65535.
Protocol
Specify the protocol to use for the port mapping. Options include TCP, UDP or All protocols.
Source IP Address
This field specifies either a “Friendly” IP address that is allowed to access the gateway or a wildcard IP
address of 0.0.0.0 that allows all IP addresses to access the gateway.
Incoming Port Range
This field specifies the external port(s) on which to listen. Must be a value between 1 and 65535.
Destination IP Address
The Local Area Network Address of device to forward inbound requests to.
Destination Port Range
The Local Area Network Port(s) to forward connections to. Must be a value between 1 and 65535.
Table 17 - NAT Configuration Items
Creating a Port Forwarding rule
1. Use the Protocol drop down list to select the protocol for the new rule.
2. In the Source IP Address field, enter the IP address from the source side.
3. In the Incoming Port Range fields, enter the range of incoming ports to forward.
4. In the Destination IP Address field, enter the IP address on the destination side to receive the forwarded packets.
5. In the Destination Port Range fields, enter the range of ports to be forwarded to the destination IP address.
6. Click the Save button to save any changes to the settings.
Note: If the Incoming Port Range specifies a single port, the destination port can be set to any port. If the Incoming Port
Range specifies a range of port numbers, the Destination Port Range MUST be the same as the Incoming Port Range.
Editing a Port Forwarding rule
1. In the Item Number field, enter the number of the rule that you want to change.
2. Make the required changes to the IP addresses and port ranges.
3. Click the Save button.
Deleting a Port Forwarding rule
To delete a port forwarding rule, click on the corresponding Delete Entry link from the list of IP Mappings.
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DMZ
The Demilitarised Zone (DMZ) enables a device to use a direct connection to the WAN. This means any incoming connections are
forwarded directly to this device. The DMZ page is used to specify the IP Address of the device to allow direct incoming
connections.
Figure 26 - DMZ Settings
To configure a device as DMZ Host:
1. Under DMZ Settings, select the Enable option.
2. In the DMZ IP Address field, enter the IP Address of the device you wish to become the DMZ host.
3. Click the Save button.
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MAC / IP / Port Filter
The MAC/IP/Port filter feature allows you apply a policy to the traffic that passes through the gateway, both inbound and outbound,
so that network access can be controlled. When the filter is enabled with a default rule of “Accepted”, all connections will be allowed
except those listed in the “Current MAC / IP / Port filtering rules in effect” list. Conversely, when the default rule is set to “Dropped”,
all connections are denied except for those listed in the filtering rules list.
Figure 27 - Wireless Settings – MAC / IP / Port Filter
Note: When enabling MAC / IP / Port filtering and setting the default rule to Dropped, you should ensure that you have first
added a filtering rule which allows at least one known MAC/IP to access the gateway, otherwise you will not be able to
access the user interface of the gateway without resetting the gateway to factory default settings.
Creating a MAC / IP / Port filtering rule
To create a filtering rule:
1. From the MAC / IP / Port Filtering drop down list, select Enable.
2. Using the Default Policy drop down list, select the default action for the gateway to take when traffic reaches it. By default,
this is configured to Dropped.
3. Under the MAC / IP / Port Filter Settings section, enter the details for the rule you want to create.
4. Click the Save button to confirm the default rule.
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OPTION
DEFINITION
Basic Settings
MAC / IP / Port Filtering
Use the drop down list to Enable or Disable the MAC / IP / Port Filtering function.
Default Policy
Sets the default action to take for packets which do not match the configured rules below.
Allow HTTP Port Always
Enables or Disables access to the web-based interface via HTTP
Allow HTTPS Port Always
Enables or Disables access to the web-based interface via HTTPS
Allow SSH/SFTP Port Always
Enables or Disables access to the SSH/SFTP port.
Allow Telnet Port Always
Enables or Disables access to the Telnet port on the LAN side.
MAC / IP / Port Filter Settings
Source MAC Address
The MAC address of the device for which you are creating a filtering rule.
Source IP Address(/Subnet Mask)
The IP address and subnet mask of the device for which you are creating a filtering rule.
Source Port Range
The range of ports on the source side (LAN/WAN) for which the rule will apply. To use a single port,
enter the port number in the first and second fields.
Destination IP Address(/Subnet
Mask)
The IP address and subnet mask of the destination for the filtering rule.
Destination Port Range
The range of ports on the destination side (LAN/WAN) for which the rule will apply. To use a single
port, enter the port number in the first and second fields.
Protocol
Specify the protocol to use for the port mapping. Options include TCP, UDP and All protocols.
Action
Use the drop down list to select whether to Accept or Drop packets based on the above settings.
Comment
You may optionally enter a comment in this field to identify the rule on the gateway.
Enter the required details for your rule and click the Save button. The details of the rule appear in the bottom section of the screen.
After rules have been added, you can select individual rules and delete them.
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VPN
A Virtual Private Network (VPN) is a tunnel providing a private link between two networks or devices over a public network. Data to
be sent via a VPN tunnel needs to be encapsulated and as such is generally not visible to public networks.
The advantages of a VPN connection include:
Data Protection
Access Control
Data Origin Authentication
Data Integrity
The following pages detail how to configure a VPN connection using IPsec, OpenVPN, PPTP-Client and GRE protocols.
IPSec
IPSec operates on Layer 3 of the OSI model and as such can protect higher layer protocols. IPSec is used for both Site to Site VPN
and Remote Access VPN. The NTC-8000-01 M2M Multi-Port Network Gateway supports IPsec end points and can be configured
with Site to Site VPN tunnels with third party VPN routers.
How to configure an IPSec VPN connection
From the menu at the top of the screen, click Internet Settings then VPN and IPSec. A list of configured IPSec VPN connections is
displayed.
Figure 28 - IPSec VPN List
Click the Add button to begin configuring an IPSec VPN connection.
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Figure 29 - VPN Connection Settings – IPSec
The table on the following page describes each of the fields of the IPSec VPN Connection Settings page.
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IPSec VPN Connection Settings – Item Details
ITEM
DEFINITION
Enable This IPSec Profile
Enable or Disable the VPN connection.
Profile Name
A name used to identify the VPN connection
Remote IPSec Gateway
The IP address that the IPSec server is running on.
Road Warrior
Click this to configure the VPN connection for Road Warrior (connection from a dynamic IP Address ) use.
Remote Address/Net to Join
Enter the Remote IP address or Network for use on the VPN connection.
Remote Address/Net Mask
Enter the Netmask in use on the remote network
Local Address/Net to Join
Enter the Local IP address or Network for use on the VPN connection.
Local Address/Net Mask
Enter the Netmask in use on the local network.
Encap Protocol
Select the encapsulation protocol to use with the VPN connection.
IKE Mode
Select the IKE mode to use with the VPN connection.
PFS
Select whether or not to use PFS for the VPN connection.
IKE Encryption
Select the IKE encryption type to use with the VPN connection.
IKE Hash
Select the IKE Hash type to use for the VPN connection.
IPSec Encryption
Select the IPSec encryption type to use with the VPN connection.
IPSec Hash
Select the IPSec Hash type to use for the VPN connection.
DH Group
Select the appropriate DH Group for use with the VPN connection.
DPD Action
Select the appropriate DPD Action to use on the VPN connection.
DPD Keep Alive Time
Enter the time in seconds for DPD to keep alive.
DPD Timeout
Enter the time in seconds for DPD to timeout.
IKE Rekey Time
Enter the appropriate IKE Rekey time for the VPN connection. Must be a value between 0 and 78400.
SA Life Time
Enter the appropriate SA Life time for the VPN connection. Must be a value between 0 and 78400.
Key Mode
Select the type of key mode in use for the VPN connection. You can select from:
- Pre Shared Key
- RSA Keys
- Certificates
Each type of Key mode requires different configuration options. For more information, please refer to the VPN
Document available from the NetComm Wireless Website.
Table 18 - IPSec Configuration Items
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OpenVPN
OpenVPN is an open source virtual private network (VPN) program for creating point-to-point or server-to-multi-client encrypted
tunnels between host computers. It can traverse network address translation (NAT) and firewalls and allows authentication by
certificate, pre-shared key or username and password. OpenVPN works well through proxy servers and can run over TCP and UDP
transports. Support for OpenVPN is available on several operating systems, including Windows, Linux, Mac OS, Solaris, OpenBSD,
FreeBSD, NetBSD and QNX.
Configuring an OpenVPN VPN connection
From the menu at the top of the screen, click Internet Settings then VPN and OpenVPN. A list of configured OpenVPN VPN
connections is displayed.
Figure 30 - OpenVPN VPN List
Click the Add button to begin configuring an OpenVPN VPN connection.
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Figure 31 - VPN Connection Settings – OpenVPN
ITEM
DEFINITION
Enable OpenVPN
Enable or Disable the OpenVPN connection.
Profile Name
A name used to identify the VPN connection.
OpenVPN Type
Select the type of OpenVPN session to use.
Server Port
Enter the port the OpenVPN server is running on.
VPN Network Address
Enter the network address for use on the VPN connection.
VPN Network Mask
Enter the network mask for use on the VPN connection.
Diffie-Hellman parameters
Generate the server and client keys used by the VPN connection.
Server Certificates
Enter the applicable details to identify the OpenVPN server and create a CA certificate based on this
information.
Authentication Type
Select the type of authentication in use for the VPN connection. You can select from:
- Certificate
- User Name / Password
Each type of Key mode requires different configuration options. For more information, please refer to
the VPN Document available from the NetComm Wireless Website.
Table 19 - OpenVPN Configuration Items
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PPTP-Client
The Point-to-Point Tunneling Protocol (PPTP) is a method for implementing virtual private networks using a TCP and GRE tunnel to
encapsulate PPP packets. PPTP operates on Layer 2 of the OSI model and is included on Windows computers.
Configuring PPTP-Client VPN connection
From the menu at the top of the screen, click Internet Settings then VPN and PPTP-Client. A list of configured PPTP-Client VPN
connections is displayed.
Figure 32 - PPTP Client List
Click the Add button to begin configuring a PPTP-Client VPN connection.
Figure 33 - VPN Connection Settings - PPTP
The table on the following page describes each of the fields of the PPTP-Client VPN Connection Settings page.
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PPTP-Client VPN Connection Settings – Item Details
ITEM
DEFINITION
Enable PPTP Client
Enable or Disable the VPN connection.
Profile Name
A name used to identify the VPN connection.
PPTP Server Address
The IP Address on which the VPN server is running.
Username
The username required to login to the VPN service.
Password
The password required to login to the VPN service.
Authentication Type
The authentication type required for connecting to the VPN service.
Metric
The route metric to apply to the VPN connection. The metric must be a value between 0 and 65535.
Use peer DNS
Select whether to use the VPN server DNS settings or not.
NAT Masquerading
Select whether to use NAT Masquerading for the VPN connection.
Set Default Route to PPTP
Make the VPN connection the default route for traffic to use.
Enable MPPE
Select to enable Microsoft Point-to-Point Encryption (MPPE).
Extra options
The extra options field allows you to enter an option from the pppd daemon. You may enter multiple
options separated by a space. To remove an option, delete it from the field.
Verbose Logging
Enable extended logging information for the VPN connection.
Reconnect Delay
The delay before attempting to reconnect to the VPN service. The Reconnect Delay must be an
integer between 30 and 65535.
Reconnect Retries
The number of times to attempt to reconnect to the VPN service. The Reconnect Retries must be a
value between 0 and 65535. A value of 0 sets the gateway to reconnect indefinitely until a connection
is made.
Table 20 - PPTP Configuration Items
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GRE
The Generic Route Encapsulation (GRE) protocol creates a point-to-point connection similar to a VPN between clients and servers
or between clients only. GRE is used to encapsulate the data or payload.
Configuring a GRE VPN connection
From the menu at the top of the screen, click Internet Settings then VPN and GRE. A list of configured GRE VPN connections is
displayed.
Figure 34 - GRE VPN List
Click the Add button to begin configuring a GRE VPN connection.
Figure 35 - GRE VPN Settings page
The table on the following page describes each of the fields of the GRE VPN Connection Settings page.
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GRE VPN Connection Settings – Item Details
ITEM
DEFINITION
Enable VPN
Enable or Disable the VPN connection.
Profile Name
A name used to identify the VPN connection.
GRE Server Address
The IP Address on which the GRE VPN server is running.
Local Tunnel Address
The Local IP address of the VPN tunnel.
Remote Tunnel Address
The Remote IP address of the other end of the VPN tunnel.
Remote Network
Enter the remote network address and subnet mask.
TTL
The Time To Live field, an 8-bit field used to remove an undeliverable data packet from a network to
avoid unnecessary network traffic across the internet. The default value of 255 is the upper limit on the
time that an IP datagram can exist. The value is reduced by at least one for each hop the data packet
takes to the next router on the route to the datagram’s destination. If the TTL field reaches zero before
the datagram arrives at its destination the data packe t is discarded and an error message is sent back
to the sender.
Verbose Logging
Enable extended logging information for the VPN connection.
Reconnect Delay
The delay before attempting to reconnect to the VPN service. The Reconnect Delay must be an
integer between 30 and 65535.
Reconnect Retries
The number of times to attempt to reconnect to the VPN service. The Reconnect Retries must be a
value between 0 and 65535. A value of 0 sets the gateway to reconnect indefinitely until a connection
is made.
Table 21 - VPN - GRE Settings
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Wireless Settings
Basic
The Basic setup page allows you to configure the gateway’s access point settings.
Figure 36 - Wireless Settings - Basic
OPTION
DEFINITION
Radio On/Off
WiFi is turned on by default. Changing this option to OFF will turn OFF the wireless functionality on the
NTC-8000-01 and you will not be able to connect wirelessly.
Country
Select the country where the gateway is operating.
Network Mode
Depending on the capability of your wireless device’s wireless network card select the network mode
to use. There are 5 available options. They are:
• 11 b/g mixed mode
• 11b only
• 11g only
• 11n only
• 11 b/g/n mixed mode
If you are not sure which protocol to use set this option to 11 b/g/n mixed mode.
Frequency (Channel)
The frequency or wireless channel that the gateway is broadcasting with. Recommended channels are
1, 6 or 11.
SSID
The SSID (Service Set Identifier) aka network name in use for the wireless network.
Activate this SSID
Enables or disables the wireless network selected in the SSID field.
Broadcast SSID
Enables or disables the broadcasting of the SSID name. If this is disabled, clients must know the exact
SSID name to connect.
Network Authentication
The wireless security settings for the gateway. Please see below for further details.
WPA Pre-Shared Key
The wireless password in use by the gateway.
WPA Group Rekey interval
This is the time in seconds before a new key is generated.
WPA Encryption
The type of WPA encryption used with the wireless security settings.
Table 22 - Wireless Settings - Basic
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SSID and Security Settings
You may choose from the following wireless security options:
Open
Shared
WPA
WPA-PSK
WPA2
WPA2- PSK
WPA-PSK-WPA2-PSK
WPA1-WPA2
WPA1/WPA2
WPA (WiFi Protected Access) authentication is suitable for enterprise applications. It must be used in conjunction with an
authentication server such as RADIUS to provide centralized access control and management. It provides a stronger encryption and
authentication solution.
Figure 37 - Advanced View – WiFi Security Settings - WPA1/WPA2
WPA-PSK/WPA2-PSK
A newer type of security is WPA-PSK (TKIP) and WPA2-PSK (AES). This type of security gives a more secure network compare to
WEP. Use TKIP Encryption Type for WPA-PSK and AES for WPA2-PSK. After that, please enter the key in the Passphrase field. The
key needs to be more than 8 characters and less than 63 characters and it can be any combination of letters and numbers.
Note that the configuration for WPA2, WPA-PSK-WPA2-PSK, WPA-PSK and WPA2-PSK is identical.
Figure 38 - Advanced View – WiFi Security Settings - WPA-PSK/WPA2-PSK
Note: Your NTC-8000-01 uses WPA2-PSK by default. Check the Wireless Security Card or the device label on the bottom
of the NTC-30WV for your default SSID and Security key to begin connecting your wireless devices.
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Advanced
The Advanced page is used to modify the advanced wireless settings for the gateway. These settings should not be changed
unless you are aware of what effect they will have.
Figure 39 - Wireless Settings – Advanced
OPTION
DEFINITION
BG Protection Mode
A protective measure designed to prevent collisions among 802.11b/g modes. Mode options include
Auto, On, or Off.
Client Idle Timeout
The time in seconds that a wireless client session can be idle before the gateway cancels the session
and defines the wireless client as not connected.
Beacon Interval:
Interval of time in which the wireless gateway broadcasts a beacon which is used to synchronize the
wireless network.
Frequency (Channel)
The frequency or wireless channel that the gateway is broadcasting with. Recommended channels are
1, 6 or 11.
Data Beacon Rate (DTIM)
Interval of time in which the wireless gateway broadcasts a beacon which is used to synchronize the
wireless network.
Fragmentation Threshold
This specifies the maximum size of a packet during the fragmentation of data to be transmitted. If you
set this value too low, it will result in bad performance.
RTS Threshold
When the packet size is smaller than the RTS threshold, the wireless gateway will not use the
RTS/CTS mechanism to send this packet.
TX Power
This determines the output power of the antenna.
Short Preamble
Enable or disable short preambles in use on the wireless network. Using short preambles should
improve throughput, however some wireless network adapters must use long preambles.
Broadcast Network Name (SSID)
Use this to show or hide the SSID (wireless network name) of your gateway.
Table 23 - Wireless Settings - Advanced Configuration Items
Click the “Save” button to save any changes to the settings.
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WDS Mode
The NTC-8000-01 supports the configuration of a Wireless Distribution System (WDS). WDS allows you to expand your wireless
network with multiple access points. There are two WDS modes available: Bridged Mode and Repeater Mode.
In Bridged mode, the WDS access points communicate with each other but do not communicate with wireless clients. Bridged
mode is best used in situations where the client machines connect via Ethernet cable. In Repeater mode, the WDS access points
communicate with each other and with wireless clients.
Below is an example of how to configure two NTC-8000-01 gateways to use the Repeater mode WDS feature. In this example,
Access Point 1 is connected to a mobile broadband network and Access Point 2 and its clients will connect to the internet through
Access Point 1.
Access Point 1 – Mobile Broadband Connected
1. Establish a Mobile Broadband connection with Access Point 1:
Figure 40 - WDS - Access Point 1 Status
2. Configure the LAN IP Address of Access Point 1. In this example, it is set to the default address of 192.168.1.1:
Figure 41 - WDS - Access Point 1 LAN IP Setup
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3. Enable the DHCP Server on Access Point 1:
Figure 42 - WDS - Access Point 1 DHCP Server Settings
4. Click Wireless Settings and then Basic. Enter the required details as listed in the table below:
Figure 43 – WDS - Access Point 1 Repeater Mode Setup
OPTION
DEFINITION
Radio On/Off
The Wireless Radio must be turned on in order to use WDS. Set this to ON.
Country
Select the country where the gateway is operating.
Network Mode
Depending on the capability of your wireless device’s wireless network card select the network mode
to use. There are 5 available options. They are:
11 b/g mixed mode
11b only
11g only
11n only
11 b/g/n mixed mode
If you are not sure which protocol to use set this option to 11 b/g/n mixed mode.
Frequency (Channel)
The frequency or wireless channel that the gateway is broadcasting with. Recommended channels are
1, 6 or 11.
Frequency (Channel)
The frequency or wireless channel that the gateway is broadcasting with. Recommended channels are
1, 6 or 11. You may use any channel except AUTO in order to use WDS.
SSID
The SSID (Service Set Identifier) or network name in use for the wireless network.
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Network Authentication
The wireless security settings for the gateway. Refer to the Basic Wireless Settings section for more
information on the available options.
When you have entered the required information, click Save.
5. Click Wireless Settings and then WDS. Set WDS Mode to Repeater Mode and enter an Encryption Key and the MAC
address of Access Point 2.
Figure 44 - Access Point 1 - WDS Settings
OPTION
DEFINITION
WDS Mode
Selects the WDS Mode to use. Available modes are Disabled, Bridged Mode and Repeater Mode. In
this example we are using Repeater Mode which allows client machines to connect wirelessly. In
Bridged Mode, an Ethernet connection to the client access point is required.
Encrypt Type
Shows the encryption method currently in use.
AP MAC Address1-4
Enter the MAC Address of Access Point 2 and any other client access points in to these fields to
inform the server of their addresses.
Click Save when you have finished.
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Access Point 2 – No connection to mobile broadband
1. Access Point 2 will act as a repeater for and provide internet access to its clients through Access Point 1 and therefore
does not require a Mobile Broadband connection to be established.
Figure 45 – WDS - Aceess Point 2 Status
2. Configure the LAN IP Address of Access Point 2. In this example, it is set to the default address of 192.168.1.2:
Figure 46 - WDS - Access Point 2 LAN IP Setup
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3. Set the DHCP Server on Access Point 2 to Disable:
Figure 47 - WDS - Access Point 2 DHCP Settings
4. Under Wireless Setup > Basic, select the same frequency channel as you did for Access Point 1. Enter an SSID to identify
Access Point 2 and set Network Authentication and all other Security Settings to be the same as the settings from Access
Point 1.
Figure 48 - WDS - Access Point 2 - Basic Settings
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5. Navigate to Wireless Settings > WDS and set WDS Mode to Repeater Mode , then enter the same Encrypt Key and the
MAC address of Access Point 1 in the AP MAC Address1 field. The MAC address of Access Point 1 is listed on its Status
page. When you have entered the required information, click Save:
Figure 49 - WDS – Access Point 2 Repeater Mode Setup
The Wireless Distribution System setup is now complete.
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MAC Filtering
The MAC Filtering page allows you to configure a list of MAC addresses that are either allowed or denied access to the selected
network.
Figure 50 - MAC Filtering
To create a MAC filter:
1. In the Please select a SSID number to configure drop down list, select the wireless network for which you want to configure
a rule.
2. In the Filtering Policy drop down list, select whether to allow or block the MAC address.
3. In the Add a MAC address to the filtering list fields, enter the MAC address that you want to allow or block.
4. Click the Apply button. The rule is added to the list at the bottom of the screen.
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Station List
The Station List page displays a list of wireless clients connected to the access point of the gateway.
Figure 51 - Station List
Wireless Mode
The Wireless Mode page is where you can switch the gateway between Access Point and Wireless Client mode. In Access Point
mode, the gateway allows wireless clients to connect to it for network and internet access. In Client mode, the gateway can
connect to another Access Point.
Figure 52 - Wireless Mode
When changing the wireless mode, ensure that you click the Apply button to confirm the change.
When Wireless Mode is set to “Client”, the Wireless Settings menu options change. See below for the Client mode menu option
descriptions.
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Client Configuration
The M2M Multi-Port Network Gateway can be configured to connect to another wireless access point as a wireless client. The client
configuration page is used to define the basic wireless settings for the NTC-8000-01 such as the SSID and Wireless Security in use
as well as scanning for and connecting to Wireless Local Area Network Access Points.
Figure 53 - Wireless Configuration – Client Configuration
OPTION
DEFINITION
Radio On/Off
WiFi is turned on by default. Changing this option to OFF will turn OFF the wireless functionality on the
NTC-8000-01 and you will not be able to connect wirelessly.
SSID To Connect
Pressing the Scan button will bring up a list of detected Access Points at the bottom of the page. By
selecting the Connect link in the Action field the NTC-8000-01 can connect to the Access Point if the
network authentication type and wireless security key are correct.
AP’s BSSID
The MAC Address of the wireless access point to which the NTC-8000-01 will connect.
Network Authentication
This field determines the type of wireless security that the NTC-8000-01 will use. Options include:
Open
Shared
WPA
WPA-PSK
WPA2
WPA2-PSK
WPA-PSK-WPA2-PSK
WPA1-WPA2
802.1x
The following page will describe the security settings in further detail.
Auto Roaming
Using the Auto Roaming feature the NTC-8000-01 can automatically detect when there's a stronger
Access Point within range and transparently switch to the access point with the stronger wireless
signal.
Auto Roaming Threshold
The auto roaming threshold is a measure (in signal strength) defining the point at which the the NTC8000-01 searches for a new Access Point. If set too low, the NTC-8000-01 will not switch in an
optimal fashion when an AP with greater signal strength is detected. If the threshold is set too high the
NTC-8000-01 will waste resources searching for a new AP too often. It is recommended to use the
default threshold of 25.
Table 24 - Wireless Configuration Details
Click Apply to save any changes to the settings.
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Services
Dynamic DNS
The Dynamic DNS page is used to configure the Dynamic DNS feature of the gateway. Dynamic DNS provides a method for the
gateway to update an external name server with the current WAN IP address. You may select from a number of dynamic DNS host
providers.
Figure 54 - DDNS Settings
To configure dynamic DNS:
1. Set the DDNS Configuration option to Enable.
2. From the Server Address drop down list, select the Dynamic DNS service that you wish to use. The available DDNS
services available are:
www.dhs.org
www.dyndns.org
www.dyns.cx
www.easydns.com
www.justlinux.com
www.ods.org
www.tzo.com
www.zoneedit.com
3. In the Host Name, Username and Password fields, enter your dynamic DNS account credentials.
4. Click the Save button to save the settings.
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NTP
The NTP page is used to configure NTP Synchronisation or to select the NTP server used for synchronisation.
Figure 55 - NTP Settings
Using the time zone settings the gateway’s current time can be adjusted according to its global position while the NTP (Network
Time Protocol) settings allow your gateway to synchronise its internal clock with a global Internet Time server. This setting will affect
functions such as System Log entries and Firewall settings where the current system time is displayed. You can use the default NTP
server or enter one manually if required.
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System Monitor
The system monitor is a feature which monitors the gateway for anomalies and restarts the gateway if an anomaly occurs
preventing its normal operation. When configured, the system monitor transmits controlled ping packets to 1 or 2 user specified IP
addresses to confirm an active connection. If the system monitor does not receive responses to the pings after a specified number
of failures, it reboots the device in a last resort attempt to restore connectivity.
Figure 56 - System Monitor Settings
This system monitor works as follows:
a) The gateway sends 3 consecutive pings to the first destination address at the interval specified in the Periodic Ping Timer
field.
b) If all 3 pings to the first destination address fail, the gateway sends 3 consecutive pings to the second destination address
at the Periodic Ping Timer interval.
c) If all 3 pings to the second destination address fail, the gateway sends 3 pings to the first destination address using the
Periodic Ping Accelerated Timer interval.
d) If all 3 accelerated pings to the first destination address fail, the gateway sends 3 pings to the second destination address
at the Periodic Ping Accelerated Timer interval.
e) If all 3 accelerated pings to the second destination address fail, the gateway registers this as a fail and returns to step C.
f) When the number of failures reaches the number configured in the Fail Count field, the gateway reboots. If any ping
succeeds, the gateway returns to step A and does not reboot.
Note: The Periodic Ping Timer should not be set to a value of less than 300 seconds to allow the gateway time to reconnect
to the cellular network following a reboot.
Note: The traffic generated by the periodic ping feature is counted as chargeable usage, please keep this in mind when
selecting how often to ping.
Disabling the System Monitor
To disable the System Monitor set Fail Count to 0.
Configuring a Periodic Reboot
The gateway can be configured to automatically reboot after a period of time specified in minutes. While this is not necessary, it
does ensure that in the case of remote installations, the gateway will reboot if some anomaly occurs.
1. In the Force reboot every field, enter the time in minutes between forced reboots. The default value is 0 which disables the
Periodic reboot function. The minimum period between reboots is 5 minutes while the maximum value is 65535 minutes.
2. Click the Save button to save the settings.
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SNMP
The SNMP page is used to configure the SNMP features of the gateway.
Figure 57 - SNMP Settings
SNMP (Simple Network Management Protocol) is used to remotely monitor the gateway for conditions that may warrant
administrative attention. It can be used to retrieve information from the gateway such as the signal strength, the system time, the
interface status, etc.
To configure SNMP:
1. Set the Enable SNMP option to Enable.
2. Use the Read-Only Community Name and Read-Write Community Name fields to specify your own community names. You
may leave them at the default setting if you do not wish to customise them.
Community names are used as a type of security to prevent access to reading and/or writing to the gateways configuration.
It is recommended that you change the Community names to something other than the default settings when using this
feature.
3. Click the Save button to save the settings.
To download the MIB file, click the Download link. Note that in some browsers, this may open the MIB file directly in the browser. If
this happens, you may need to right-click and select Save Link As.. to save it to your computer.
ITEM
DEFINITION
Trap Destination (IP Address)
The IP Address that SNMP data is to be sent to.
Heartbeat Interval (seconds)
The number of seconds between SNMP heartbeats.
Trap Persistence Time (seconds)
The length of time an SNMP trap persists.
Trap Retransmission Time (seconds)
The length of time between SNMP trap retransmissions can be configured here.
Table 25 - SNMP Configuration Options
You can trigger an SNMP Heartbeat manually by clicking the Send Heartbeat Now button.
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System
Log
The Log page is used to download or display the current System Log of the gateway.
Figure 58 - System Log
The System Log enables you to troubleshoot any issues you may be experiencing with your gateway. Use the Display Level drop
down list to select a logging level. The Display Level filters the messages according to the severity of the message and shows all
messages at the selected level and lower. The display levels are described and listed in order of severity below:
LOG LEVEL
DEFINITION
All
Display all system log messages.
Error
Show error condition messages only.
Warning
Show warning messages only.
Notice
Show normal system logging information.
Info
Show informational messages only.
Debug
Show extended system log messages with full debugging level details.
Table 26 - System Log Detail Levels
The current System Log may be downloaded to your computer for offline viewing. To do this, click the Download Log File link at the
bottom of the page.
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Load / Save
Note: the Load/Save menu is only available to users logged in to the gateway using the user name root. To perform a
firmware upgrade, device configuration backup or reset the gateway to factory defaults, you must be logged in with the root
administrator account.
Settings
The settings page is used to backup or restore the gateway’s configuration settings or can be used to reset the gateway to factory
default settings.
Figure 59 - Load / Save Configuration Page
Note: In order to perform an update, you must be logged into the gateway as the root user (see the Accessing the web
based configuration section for more details).
To save a copy of the gateway’s configuration
Enter the root manager password and click the Save button. This will download a copy of the current settings from the gateway to
your PC.
Note: The following conditions apply:
- It is NOT possible to edit the contents of the file downloaded; if you modify the contents of the configuration file in any
way you will not be able to restore it later.
- You may change the name of the file if you wish but the filename extension must remain “.cfg”
To restore a copy of the gateway’s configuration
1. In the Restore saved settings section, click the Browse… button.
2. Select the previously saved configuration file that you wish to restore to the gateway.
3. Click the Restore button.
To restore the gateway’s configuration to factory default settings
Under the Restore Factory Defaults section, click the Restore button to restore the gateway to factory default settings. The gateway
restarts with the factory default configuration loaded.
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Upload
The firmware update process involves first updating the recovery image firmware, rebooting into the recovery mode of the gateway
and then updating the main firmware image.
Note: In order to perform an update, you must be logged into the gateway with the root manager account (see the
Accessing the Web based User Interface section for more details).
To update the gateway’s firmware:
1. Click on the System menu, select Load/Save and then Upload. Click the Browse button. Locate the recovery firmware
image file on your computer and click Open.
2. Click the Upload button. The recovery firmware image is uploaded to the storage on the gateway.
Figure 60 - File upload
The recovery firmware image is listed in the Uploaded files section. Click the Install link to begin installing the recovery firmware
image and then click OK on the confirmation window that appears.
Figure 61 - Uploaded files
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3. The recovery firmware image is flashed and when it is complete, the gateway displays “The firmware update was
successful” and returns to the main Upload screen.
Figure 62 - Recovery firmware flash process
4. Press and hold the reset button on the interface panel of the gateway for between 3 and 10 seconds until the all LEDs on
the front of the gateway start to flash on and off then release it. The gateway boots into the system recovery mode.
5. When the gateway has finished booting into recovery mode, navigate to http://192.168.1.1/ in your web browser. The
gateway recovery console is displayed.
Note: The DHCP Server on the gateway does not function in recovery mode. You may need to configure your computer
to be in the 192.168.1.X subnet in order to access the gateway while it is in recovery mode.
Figure 63 – NWL Series Gateway Recovery Console banner
6. Click the Application installer link from the menu bar at the top then click the Browse button. Locate the main firmware
image file on your computer and click Open. Click the Upload button to begin the firmware upload.
Figure 64 - Recovery console - Upload main firmware image
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7. When the upload has completed, the screen refreshes to display the list of files on the gateway’s storage. Click the Install
link to the right of the main firmware image you uploaded and then click OK to confirm that you want to continue with the
installation.
8. The installation is complete when you see the words “Installation successful!” as per the screenshot below.
Figure 65 - Recovery console – installing main firmware image
9. Click the Reboot menu item from the top menu bar then click the Reboot button. Click OK to confirm the reboot of the
gateway. The M2M Multi-Port Network Gateway boots up with the updated firmware.
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Package Manager
The Package Manager page is used to provide details of any user installed packages on the gateway.
Figure 66 - Package Manager Items
The Package Name, Version, Architecture and Installed time are shown and the package content details are available by clicking on
the blue Package Details link.
Alternatively, if you want to remove a package, click the blue Uninstall link.
Note: For more information on creating software packages for the NTC-8000-01, please contact M2M technical support at
http://www.netcommwireless.com/contact-forms/support
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Administration
The Administration page is used to enable or disable the firewall, remote administration, telnet access and ping responses.
Figure 67 - Administration Configuration Items
OPTION
DEFINITION
Firewall
Enable or disable the in-built firewall on the gateway.
Enable HTTP
Enable or disable remote HTTP access to the gateway. You can also set the port you would like remote HTTP access to be available
on.
Enable Telnet
Enable or disable telnet (command line) access to the gateway from the WWAN connection.
Enable Ping
Enable or disable ping responses on the WWAN connection.
Web User Interface Account
Username
Select the username you would like to change the password for. Root users have write permissions for both the root and admin
accounts. Admin users can only update the admin password.
Password
Enter the new password for the selected user account.
Confirm Password
Re-enter the new password for the selected user account.
Telnet Account
User Name
The Telnet Account settings are only available when logged into the gateway as the ‘root’ user.
Password
Enter the new password for the root telnet user account.
Confirm Password
Re-enter the new password for the root telnet user account.
Table 27 - Administration Configuration Items
Note: The password will only be changed if you enter two matching passwords. It is not necessary to change the password if
you are only changing the incoming port number.
To access the gateway’s configuration pages remotely from a remote computer, perform the following steps:
1. Open a new browser window (e.g. Internet Explorer, Firefox, Safari).
2. In the address bar, enter the gateway’s WAN IP address and assigned port number, e.g. “10.10.10.10:8080”.
Note: You can find the gateway’s WAN IP address by clicking on the Status menu. The Local field in the WWAN section
shows the gateway’s WAN IP address.
3. Click Login and type
admin
or
root
in the Username and
admin
in the Password fields. Then click on Submit.
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System Configuration
The System configuration page provides the ability to configure an external syslog server, TCP Keepalive settings, the power saving
feature and SFTP login credentials.
Figure 68 - System Configuration Items
The TCP Keepalive function can be used to ensure the WWAN connection does not disconnect due to inactivity, while the Power
Save mode can help ensure that the gateway does not cause battery drain which is especially useful when the gateway is installed
in a vehicle. Lastly, the SFTP username and password can be entered on this page.
OPTION
DEFINITION
IP / Hostname [:PORT]
The IP address and port of the external syslog server to which logging information should be sent.
Log to file
Enables or disables the logging of system events.
Keepalive
Enable or Disable the TCP Keepalive function.
Keepalive Time
The interval between the last packet sent and the first TCP keepalive packet being sent. This
must be an integer between 60 and 65535 seconds.
Keepalive Interval
The time between subsequent TCP Keepalive packets. This must be an interval between 10 and
28800 seconds.
Keepalive Probes
The number of TCP Keepalive packets to send. This must be a value between 1 and 1000.
Power Save Mode
Enables or disables the power saving feature of the gateway.
Remote SFTP Username
The SFTP username for the SFTP account.
Remote SFTP Password
The SFTP password for the SFTP account.
Table 28 - System Configuration Items
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Logoff
The logoff item logs you out of your web configuration session.
Figure 69 - Logoff
Reboot
The reboot item reboots the gateway. This can be useful if you have made configuration changes you want to implement or want to
reboot the gateway.
Figure 70 - Reboot Gateway
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Appendix A: Tables
Table 1 - Document Revision History ............................................................................................................................................... 2
Table 2 - NTC-8000-01 LEDs .......................................................................................................................................................... 6
Table 3 - Device Dimensions ............................................................................................................................................................ 7
Table 4 - Mounting Bracket Dimensions ........................................................................................................................................... 7
Table 5 - Integrated Interfaces ......................................................................................................................................................... 8
Table 6 - 4-way mini fit connector wiring .......................................................................................................................................... 9
Table 7 - LAN Management Default Settings .................................................................................................................................. 10
Table 8 – WiFi Default Settings ....................................................................................................................................................... 10
Table 9 - Web Interface Default Settings ........................................................................................................................................ 10
Table 10 - Status page items ......................................................................................................................................................... 13
Table 11 - Status Page - LAN Details ............................................................................................................................................. 14
Table 12 - Status Page - PPPoE Details ......................................................................................................................................... 14
Table 13 - Status Page - PPTP Details ........................................................................................................................................... 14
Table 14 - Status Page - IPSec Details .......................................................................................................................................... 14
Table 15 - Advanced Status Settings ............................................................................................................................................. 16
Table 16 - WLAN Failover Settings ................................................................................................................................................. 19
Table 17 - NAT Configuration Items ............................................................................................................................................... 28
Table 18 - IPSec Configuration Items ............................................................................................................................................. 34
Table 19 - OpenVPN Configuration Items ....................................................................................................................................... 36
Table 20 - PPTP Configuration Items ............................................................................................................................................. 38
Table 21 - VPN - GRE Settings ...................................................................................................................................................... 40
Table 22 - Wireless Settings - Basic ............................................................................................................................................... 41
Table 23 - Wireless Settings - Advanced Configuration Items ......................................................................................................... 43
Table 24 - Wireless Configuration Details ....................................................................................................................................... 52
Table 25 - SNMP Configuration Options ........................................................................................................................................ 56
Table 26 - System Log Detail Levels .............................................................................................................................................. 57
Table 27 - Administration Configuration Items ................................................................................................................................ 63
Table 28 - System Configuration Items .......................................................................................................................................... 64
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Appendix B: Recovery mode
The NTC-8000-01 features two independent operating systems, each with its own file systems. These two systems are referred to
as 'Main' and 'Recovery'. It is always possible to use one in order to restore the other in the event that one system becomes
damaged or corrupted (such as during a firmware upgrade failure).
Both systems have web interfaces that can be used to manipulate the other inactive system. The gateway starts up by default in the
Main system mode, however the gateway may be triggered to start in recovery mode if desired.
To start the gateway in recovery mode:
1. Power on the gateway and allow it to remain on for at least 1 minute to complete its boot procedure.
2. Press and hold the physical reset button on the rear interface panel of the gateway for between 3 and 10 seconds and then
release the button. The gateway boots into recovery mode.
3. In your browser, navigate to http://192.168.1.1. The gateway’s recovery mode is hardcoded to use this address regardless
of the IP address that was configured in the main system. The gateway’s recovery console is displayed.
Figure 71 - Recovery console
The recovery console provides limited functionality. Basic status information is available, as well as access to the System log for
troubleshooting. The Application Installer can be used to upload and install different firmware, allowing you to roll back to a previous
firmware in the event that an upgrade fails. The Settings menu provides the ability to reset the gateway to factory default settings
and the Reboot tab allows you to perform a soft reboot of the gateway.
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Legal and Regulatory
1. Intellectual Property Rights
All intellectual property rights (including copyright and trade mark rights) subsisting in, relating to or arising out this Manual are
owned by and vest in NetComm Wireless Limited (ACN 002490486) (NetComm Wireless Limited) (or its licensors). This Manual
does not transfer any right, title or interest in NetComm Wireless Limited (or its licensors) intellectual property rights to you.
You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no
part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic,
mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.
NetComm and NetComm Wireless are trademarks of NetComm Wireless Limited. All other trademarks are acknowledged to be the
property of their respective owners.
2. Customer Information
The Australian Communications & Media Authority (ACMA) requires you to be aware of the following information and warnings:
1. This unit may be connected to the Telecommunication Network through a line cord which meets the requirements of the
AS/CA S008-2011 Standard.
2. This equipment has been tested and found to comply with the Standards for C-Tick and or A-Tick as set by the ACMA.
These standards are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio noise and, if not installed and used in accordance with the instructions
detailed within this manual, may cause interference to radio communications. However, there is no guarantee that
interference will not occur with the installation of this product in your home or office. If this equipment does cause some
degree of interference to radio or television reception, which can be determined by turning the equipment off and on, we
encourage the user to try to correct the interference by one or more of the following measures:
Change the direction or relocate the receiving antenna.
Increase the separation between this equipment and the receiver.
Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver/TV is
connected.
Consult an experienced radio/TV technician for help.
3. The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply with
any other product or do not use any other power supply that is not approved for use with this product by NetComm
Wireless Limited. Failure to do so may cause damage to this product, fire or result in personal injury.
3. Consumer Protection Laws
Australian and New Zealand consumer law in certain circumstances implies mandatory guarantees, conditions and warranties which
cannot be excluded by NetComm Wireless Limited and legislation of another country's Government may have a similar effect
(together these are the Consumer Protection Laws). Any warranty or representation provided by NetComm Wireless Limited is in
addition to, and not in replacement of, your rights under such Consumer Protection Laws.
If you purchased our goods in Australia and you are a consumer, you are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you purchased our goods in New
Zealand and are a consumer you will also be entitled to similar statutory guarantees.
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4. Product Warranty
All NetComm Wireless products have a standard one (1) year warranty from date of purchase, however, some products have an
extended warranty option (refer to packaging and the warranty card) (each a Product Warranty). To be eligible for the extended
warranty option you must supply the requested warranty information to NetComm Wireless Limited within 30 days of the original
purchase by registering online via the NetComm Wireless web site at www.netcommwireless.com . For all Product Warranty claims
you will require proof of purchase. All Product Warranties are in addition to your rights and remedies under applicable Consumer
Protection Laws which cannot be excluded (see Section 3 above).
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above),
the Product Warranty is granted on the following conditions:
1. the Product Warranty extends to the original purchaser (you / the customer) and is not transferable;
2. the Product Warranty shall not apply to software programs, batteries, power supplies, cables or other accessories supplied
in or with the product;
3. the customer complies with all of the terms of any relevant agreement with NetComm Wireless Limited and any other
reasonable requirements of NetComm Wireless Limited including producing such evidence of purchase as NetComm
Wireless Limited may require;
4. the cost of transporting the product to and from NetComm Wireless Limited’s nominated premises is your responsibility;
5. NetComm Wireless Limited does not have any liability or responsibility under the Product Warranty where any cost, loss,
injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond
NetComm Wireless Limited’s reasonable control. This includes but is not limited to: acts of God, war, riot, embargoes, acts
of civil or military authorities, fire, floods, electricity outages, lightning, power surges, or shortages of materials or labour; and
6. the customer is responsible for the security of their computer and network at all times. Security features may be disabled
within the factory default settings. NetComm Wireless Limited recommends that you enable these features to enhance your
security.
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above),
the Product Warranty is automatically voided if:
7. you, or someone else, use the product, or attempt to use it, other than as specified by NetComm Wireless Limited;
8. the fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power
supply or communication line, whether caused by thunderstorm activity or any other cause(s);
9. the fault is the result of accidental damage or damage in transit, including but not limited to liquid spillage;
10. your product has been used for any purposes other than that for which it is sold, or in any way other than in strict
accordance with the user manual supplied;
11. your product has been repaired or modified or attempted to be repaired or modified, other than by a qualified person at a
service centre authorised by NetComm Wireless Limited; or
12. the serial number has been defaced or altered in any way or if the serial number plate has been removed.
5. Limitation of Liability
This clause does not apply to New Zealand consumers.
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above),
NetComm Wireless Limited accepts no liability or responsibility, for consequences arising from the use of this product. NetComm
Wireless Limited reserves the right to change the specifications and operating details of this product without notice.
If any law implies a guarantee, condition or warranty in respect of goods or services supplied, and NetComm Wireless Limited’s
liability for breach of that condition or warranty may not be excluded but may be limited, then subject to your rights and remedies
under any applicable Consumer Protection Laws which cannot be excluded, NetComm Wireless Limited’s liability for any breach of
that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or
more of the following: replacing the goods or supplying equivalent goods; repairing the goods; paying the cost of replacing the
goods or of acquiring equivalent goods; or paying the cost of having the goods repaired; or (ii) in the case of a supply of services,
NetComm Wireless Limited doing either or both of the following: supplying the services again; or paying the cost of having the
services supplied again.
To the extent NetComm Wireless Limited is unable to limit its liability as set out above, NetComm Wireless Limited limits its liability
to the extent such liability is lawfully able to be limited.
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NTC-8000 – M2M Multi-Port Network Gateway
UM-00006 v1.1
www.netcommwireless.com
Contact
Address: NETCOMM WIRELESS LIMITED
PO Box 1200, Lane Cove NSW 2066 Australia
Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010
Website: www.netcommwireless.com
Email: sales@netcommwireless.com , Technical.Support@netcommwireless.com
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