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Quick Start Guide
NTC-30 Series - Outdoor WiFi Router
NetCommWireless
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Let’s get this show on the road
You must be excited to get started with your Outdoor WiFi Router. If all goes to plan, you’ll be up and
running in no time.
This guide will help you get started as quickly and easily as possible. It’ll help you get connected and
show you all kinds of ways to get the most from your Outdoor WiFi Router. You’ll be able to get your
remote home or ofce connected wirelessly to the internet in no time.
CONTENTS
Let’s make sure you have everything 3
Let’s get started 4
Power options 6
Picking the best spot for installation 7
Connecting via Ethernet 8
Congure the router 12
Connecting wirelessly 16
Wall mounting your Outdoor WiFi Router 17
Pole mounting your outdoor WiFi Router 19
Get to know your Outdoor WiFi Router better 21
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NTC-30 Series - Outdoor WiFi Router
Let’s make sure you have everything
NetComm
Wireless
Wireless Security Card
Keep this card in a secure place for easy access
to your NetComm Wireless M2M device
1
2
3
4
5
6
9
10
11
8
7
ITEM INTERFACE QTY
1 Outdoor WiFi Router 1
2 WiFi Antennas 2
3 3G Antennas 2
4 Mounting Bracket 1
5 Set of wall mounting screws 4
6 Set of mounting screws 4
7 Cable Glands 2
8 Ferrite Core 1
9 Hose clamps for pole mounting 2
10 Wireless Security Card 1
11 Power DC cable 10m (open ended) 1
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Let’s get started
SIM Card installation
1. Remove the protective cap labelled SIM/Reset with a athead screwdriver.
NOTE: If you don’t have a athead screwdriver or you’re having problems, a small coin will do
the trick.
2. Place an activated SIM card into SIM card reader with the metallic part of the SIM card facing up.
3. Push the SIM card in until the spring latches the SIM card in place. You should hear a click. If you
need to remove the SIM card push inward again and the SIM will pop out.
4. Place the protective cap back on securely to ensure it is protected from water and dust (ensure
IP-67 rating).
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NTC-30 Series - Outdoor WiFi Router
Installing the antenna
1. Remove the black protective caps from the WiFi and 3G connectors.
2. Each of the antennas are labelled 3G and WiFi for easy installation. Connect the corresponding
antenna to the antenna connectors by holding onto the metal part of the antenna and rotating
it clockwise.
NOTE: There will be a small gap when you tighten the antenna, when you meet sufcient
resistance the antenna is connected. Take care not to overtighten the antenna or use the
plastic part of the antenna to tighten as this could damage the antenna.
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Power options
The outdoor WiFi Router can be powered via DC power supply or Power over Ethernet (PoE).
DC power option
Your router is provided with a waterproof DC jack allowing it to be powered by a 9~28V DC
power supply.
1. On the bottom interface panel of the router, locate the DC power port and unscrew the protective
cap to expose the connection pins.
2. Connect the DC power jack as shown below to the DC power port of the router and turn the metal
securing ring clockwise while pushing the connector in to secure the DC jack in position.
3. At the other end of the cable, wire the red (positive +) and black (grounding) wires to your 9~28V
DC power supply source.
Power
1
2
PIN SIGNAL DESCRIPTION
1 V+ Voltage+
2 GND Ground
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NTC-30 Series - Outdoor WiFi Router
Picking the best spot for installation
1. At this point your Outdoor WiFi Router is ready to be installed on the outside of your property,
however before doing so, you will need to nd the best location.
2. To get the strongest signal your Outdoor WiFi Router should ideally be placed towards your nearest
3G tower.
3G tower
3. If you are unsure where your nearest 3G tower is, you can simply unplug and reconnect your
Outdoor WiFi Router at different spots on property to see where you get the strongest signal.
4. Find the area of your property where the most indicators light up, this is where you have the best
signal strength and should install your Outdoor WiFi Router.
Installing your Outdoor WiFi Router outside
Your Outdoor WiFi Router can be mounted directly onto a wall or pole. For wall mounting instructions
see page 17, for pole mounting instructions see page 19.
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Connecting via Ethernet
Before connecting the Ethernet cable (not supplied) you must rst connect the Ferrite Core and
cable gland.
Connecting the Cable Gland
1. Take a cable gland, unscrew the thread lock sealing nut, and remove the inner seal as shown below.
2. Thread the Ethernet cable through the thread lock sealing nut. Open the claw and the seal to place the
cable through it and then pass cable through the body of the cable gland. Align the gland segments in
the orientation as shown below. Plug the seal through the body and tighten the nut.
3. Tighten the cable gland to ensure the seal is adequate. Use a shifter or spanner to ensure IP67 rating.
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Connecting the Ferrite Core
1. After connecting the Cable Gland you now have to connect the Ferrite Core.
2. Locate the end of the Ethernet cable with the cable gland and make a loop in the cable,
approximately 8 cm in diameter.
8 cm
3. Open the Ferrite Core and place the part of the cable that overlaps into the centre.
4. Close the Ferrite Core and ensure that the clips click together to hold the Ferrite Core closed.
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Connecting the Ethernet Cable
1. Remove the protective cap labelled Ethernet with a athead screwdriver or small coin.
2. Connect the Ethernet cable to the Outdoor WiFi Router Ethernet port. The end with the black cable
gland is the end for use with the Outdoor WiFi Router.
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3. Slide the cable gland towards the Ethernet port. You may need to loosen the bottom part of the
cable gland so you can move it.
4. Tighten the water-proof thread lock sealing nut to ensure the seal is adequate.
NOTE: If you loosened the bottom part of the cable gland you must retighten to ensure your
Outdoor Gateway is waterpoof. Use a shifter or spanner to ensure the water-proof
Ethernet plug is sufciently secure.
Connecting the phone cable
The steps for connecting your phone cable are the same as the above steps for your Ethernet cable,
please ensure you use a cable gland as directed to ensure your device is waterproof
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Congure the Router
Step 1: Access the Outdoor WiFi Router’s homepage
Your outdoor router’s homepage can be accessed by using the web address via default IP address
http://192.168.1.1 or alternatively via URL http://my.router.
This URL opens the management console, where you can
View the status of your router.
Make changes to the routers congurations.
There are two system management accounts for maintaining the system:
Admin manager account Root manager account
Username admin Username root
Password admin Password admin
The admin manager account allows user to manage all settings of the router except functions such as
Firmware Upgrade, Device Conguration Backup and Restore, Mobile Broadband Settings and Reset
to Factory Default Settings, which are privileged only to the root manager account.
To access the homepage:
1. Open your web browser and enter the IP address http://192.168.1.1 or http://my.router.
2. Click Login and type the username/password for the Admin manager account or Root
manager account.
3. Then click on Submit.
NOTE: First time users should use Root Manager account to congure Mobile
Broadband settings.
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NTC-30 Series - Outdoor WiFi Router
Step 2: Unlock the SIM
If the SIM card is locked you will need to unlock it with the appropriate PIN code.
You can nd out if the SIM is locked by viewing the SIM Status at the bottom of the Status page.
If the SIM Status is SIM PIN Required or SIM Locked then follow the following steps to unlock the
SIM card:
1. From the menu, select Internet Settings -> Mobile Broadband -> SIM Security.
This will open up the page displaying SIM Security Settings as shown below:
2. Enter the PIN code in the PIN eld and then enter it again in the Conrm PIN.
It is highly recommended that you select Remember PIN so that you will not have to enter the PIN code
each time the SIM is inserted. Alternatively you can also disable SIM PIN protection by selecting Disable
PIN from the PIN Protection drop down menu.
3. Click Save.
4. Wait for a few seconds and verify that the SIM Status reads SIM OK.
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Step 3: Connect to the Internet
Your router should automatically connect to the Internet if the SIM status reads SIM OK. If it does not,
follow the steps listed below to setup the Mobile Broadband connection.
By default, the router is set to automatically congure the mobile broadband connection. It tries to
detect the correct APN and connection details in order to connect to your mobile broadband service.
If the auto-conguration is unsuccessful, you will need to enter the connection details as follows:
1. From the menu, select Internet Settings -> Mobile Broadband -> Connection.
2. Unselect the Automatically congure my mobile broadband box and click Save.
3. Select a prole name from the pull down menu to save the prole settings. You can congure
and save the mobile broadband settings the router will use to connect to a particular network.
4. Enter the connection details (APN Name) provided by your mobile broadband service
provider. You may need to enter Username and Password provided by your mobile
broadband service provider.
5. Ensure the Mobile Broadband Connection radio button is on Enable.
6. Click Save.
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Verify Connection Status
Click on the Status link to return to the status page.
The Mobile Broadband Status should be Up. The IP Address eld shows the current IP address that
the network has allocated for the router.
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Connecting Wirelessly
NetComm
Wireless
Wireless Security Card
Keep this card in a secure place for easy access
to your NetComm Wireless M2M device
Wireless Network Name (SSID) NetComm 1234
Wireless Security Key ABCDE12345
IMEI 123456789123456789
1. Using your wireless device e.g. notebook, tablet or smart phone, scan for your Outdoor
Wireless network as displayed on your wireless security card.
2. Enter your password (or Wireless Security Key) displayed on your security card .
3. Wait approximately 30 seconds for the connection to be established.
Restore Factory Defaults
Restoring the device’s factory default settings will erase any conguration changes you have made.
1. Disconnect the power source from the router.
2. Press and hold the physical reset button. While holding the reset button down, connect the
power source and keep holding the reset button down for 20 seconds and then release it.
3. Once you have reset your router to its default settings you will be able to access the device’s
web interface using IP address http://192.168.1.1.
Alternative method using the device’s web interface is described in the user manual.
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Wall Mounting Your Outdoor
WiFi Router
Locate your mounting bracket, mounting bracket screws, wall mount screws, and grey wall plugs.
1. Before you start make sure all cables have been disconnected from your Outdoor WiFi Router
and that your antennas have been attached and your SIM card is inserted.
2. Align the mounting bracket horizontally to the desired position on the wall.
3. Make sure you have at least 60 cm clear space around the centre of the mounting bracket
60cm
4. Use a pencil or piece of chalk to mark the holes on the wall
5. Remove the mounting bracket from the wall
6. Using your drill and a 6 mm drill bit to drill the holes in the wall where you marked previously.
NOTE: Before drilling into your walls ensure you are not drilling into an area with electrical
wiring, a circuit or wire tracer can help you nd these. If you are unsure consult a
professional installer.
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7. Insert the 4 grey wall plugs into the wall.
8. Mount the mounting bracket horizontally to the back of the Outdoor WiFi Router with the
mounting bracket screws.
9. Secure the mounting bracket to the wall by inserting the wall mount screws into the grey
wall plugs
10. You can now reconnect the cables to your Outdoor WiFi Router.
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Pole Mounting Your Outdoor
WIFI Router
Make sure you have your included mounting bracket, mounting bracket screws and hose clamps.
1. Before you start make sure all cables have been disconnected from your Outdoor WiFi Router
and that your antenna have been attached and your SIM card is inserted.
2. Mount the mounting bracket vertically to the back of the Outdoor WiFi Router with the mounting
bracket screws.
3. Open the hose clamps by turning the locking mechanism counter-clockwise.
NOTE: You can loosen it by hand or use a athead screwdriver.
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4. Straighten out the end of the metal straps and slide them through the rectangular holes in the
mounting bracket.
5. Wrap the metal strap around the pole.
6. Use a athead screwdriver to tighten the locking mechanism by turning it clockwise.
7. You can now reconnect the cables to your Outdoor WiFi Router
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NTC-30 Series - Outdoor WiFi Router
Get to know your Outdoor
WiFi Router better
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OUTDOOR WIFI ROUTER
1
Height 240 mm
2
Length 255 mm
3
Depth 80 mm
4
Weight 1750 g (without mounting bracket and antennas
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1
2
MOUNTING BRACKET
1
Height 290 mm
2
Length 110 mm
Depth 12 mm
Weight 410 g
1
2
3
3G AND WiFi
1
Height 20 mm
2
Length 20 mm
3
Depth 180 mm
Weight 60 g
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NTC-30 Series - Outdoor WiFi Router
What it all means
The Outdoor WiFi Router has 7 LEDs to display the current system and connection status.
LED INDICATOR ICON COLOUR DEFINITION
High Signal
Green High 3G signal strength available (-47 dBm to -77 dBm).
Medium to High Signal
Green Medium to High 3G signal strength available (-78 dBm to -85 dBm).
Medium Signal
Green Medium 3G signal strength available (-86 dBm to -92 dBm).
Low to Medium Signal
Green Low to Medium 3G signal strength available (-91 dBm to -101 dBm).
Low Signal
Green Low 3G signal strength available (-102 dBm to -109 dBm).
Internet
Green The router is currently connected to the Internet.
Power
Orange The unit is powered on.
The 5 signal LEDs also indicate if the device is MEP locked, SIM is not inserted, and if the SIM is PIN or
PUK locked by ashing in certain patterns.
LED PAT T ERN
SIM Not Inserted All signal LEDs ash ON and OFF every 2 seconds
MEP Lock The signal LEDs ash in a pattern with one, three and 5 LEDs ashing in a sequence.
PIN Lock The signal LEDs ash in a sequential order starting with the Low signal LED to the High signal LED.
PUK Lock The signal LEDs ash in a sequential order starting with the High signal LED to the Low signal LED.
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Product Warranty
NetComm Wireless products have a standard 12
months warranty from date of purchase.
Technical Support
For rmware updates or if you have any technical
difculties with your product, please refer to the
support section of our website.
support.netcommwireless.com
NETCOMM WIRELESS LIMITED ABN 85 002 490 486
Head Ofce, 18-20 Orion Road
Lane Cove, Sydney, NSW 2066, Australia
p: +61 2 8205 3888 f: +61 2 9424 2010
e: m2msales@netcommwireless.com
www.netcommwireless.com
QSG-00023 rev 2
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