NetComm NTC-40WV, HSPA+ M2M WiFi Router User Manual

HSPA+ M2M WiFi Router
with Voice

USER GUIDE

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Copyright

Copyright© 2012 NetComm Wireless Limited. All rights reserved.

The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed,
reproduced, in any form, or by any means without prior written consent of NetComm Wireless.

Please note: This document is subject to change without notice.

Save Our Environment

When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from
domestic waste.

The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance
with regionally established regulations. Never dispose of this electronic equipment along with your household waste. You may be
subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government.

Please be responsible and protect our environment.

This manual covers the following products:

NetComm Wireless NTC-40WV

DOCUMENT VERSION

DATE

1.0- Initial document release

05/12/2011

2.0- Revised

20/11/2012

Table 1 - Document Revision History

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Table of Contents

Overview ........................................................................................................................................................................................ 4

Product Introduction ..................................................................................................................................................................... 5

Product Overview .......................................................................................................................................................................................... 5

Package Contents ......................................................................................................................................................................................... 5

Product Features ........................................................................................................................................................................................... 6

Physical Dimensions and Indicators ............................................................................................................................................. 7

LED Indicators ............................................................................................................................................................................................... 7

Physical Dimensions ...................................................................................................................................................................................... 8

Interfaces .................................................................................................................................................................................................... 10

NTC-40WV Default Settings ........................................................................................................................................................ 11

Restore Factory Default Settings .................................................................................................................................................................. 12

Implementation and Deployment Scenario ................................................................................................................................ 13

Installation and Configuration of the NTC-40WV ....................................................................................................................... 14

Connecting via an Ethernet cable ................................................................................................................................................................. 14

Connecting via wireless................................................................................................................................................................................ 14

Configuring the NTC-40WV .......................................................................................................................................................................... 14

Web based User Interface ........................................................................................................................................................... 15

Status ......................................................................................................................................................................................................... 16

Advanced Status ................................................................................................................................................................................. 19

Internet Settings .......................................................................................................................................................................................... 21

Mobile Broadband ............................................................................................................................................................................... 21

LAN .................................................................................................................................................................................................... 27

Routing ............................................................................................................................................................................................... 30

VPN .................................................................................................................................................................................................... 35

Wireless Settings ......................................................................................................................................................................................... 45

Configuration ....................................................................................................................................................................................... 45

Advanced ............................................................................................................................................................................................ 53

MAC Filtering ....................................................................................................................................................................................... 54

Station List .......................................................................................................................................................................................... 55

Services ...................................................................................................................................................................................................... 56

Dynamic DNS ...................................................................................................................................................................................... 56

NTP .................................................................................................................................................................................................... 56

System Monitor ................................................................................................................................................................................... 57

SNMP ................................................................................................................................................................................................. 58

SMS .................................................................................................................................................................................................... 59

Auto Dial ............................................................................................................................................................................................. 69

System ........................................................................................................................................................................................................ 70

Log ..................................................................................................................................................................................................... 70

Load / Save ......................................................................................................................................................................................... 71

Administration...................................................................................................................................................................................... 75

System Configuration ........................................................................................................................................................................... 76

Logoff ................................................................................................................................................................................................. 77

Reboot ................................................................................................................................................................................................ 78

Technical Data ............................................................................................................................................................................. 79

RJ-45 Connector ......................................................................................................................................................................................... 80

Captive Power Terminal Block ...................................................................................................................................................................... 80

Additional Product Information ................................................................................................................................................... 81

Using the NTC-40WV to make and receive telephone calls ........................................................................................................................... 81

Handset requirements .......................................................................................................................................................................... 81

Maximum REN Loading ....................................................................................................................................................................... 81

How to place a call .............................................................................................................................................................................. 81

How to receive a call ............................................................................................................................................................................ 81

Answering an incoming call when on a call ........................................................................................................................................... 81

Accessing voicemail ............................................................................................................................................................................. 81

Call feature codes ................................................................................................................................................................................ 82

List of Mobile Broadband Service Provider APNs .......................................................................................................................................... 85

Appendix A: Tables...................................................................................................................................................................... 86

Legal and Regulatory .................................................................................................................................................................. 87

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Overview

Introduction

This document provides you all the information you need to set up, configure and use the NTC-40WV router.

Target Users

This document is intended for system integrators or experienced hardware installers who understand telecommunications
terminology and concepts.

Prerequisites

Before continuing with the installation of your NTC-40WV Router, please confirm that you comply with the minimum system
requirements below.



An activated 3G SIM card.



Device with a working Ethernet or wireless (802.11b/g/n) network adapter.



A Web Browser such as Internet Explorer, Mozilla Firefox, Opera, Safari etc.

Telephony Requirements

 Standard analogue PSTN or cordless PSTN phone handset (DECT) with an RJ-11 port.

(ISDN phone handsets are not supported)

 RJ-11 cable

Notation

The following symbols are utilised in this installation manual:

The following note requires attention

The following note provides a warning

The following note provides relevant information

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Product Introduction

Product Overview



Industrial-grade fixed wireless gateway with extended temperature tolerance and wall mount option.



Designed for rugged deployments in remote environments and industrial applications.



Ideal for providing primary and backup wireless connectivity over 3G UMTS networks.



Embedded high-performance Sierra Wireless 3G cellular modem supporting HSPA+/EDGE/GPRS.



Wireless LAN 802.11n access point with 2x2 MIMO antenna technology.



Powerful processor for optimal performance on advanced 3G UMTS networks.



Ethernet 10/100 connectivity for universal deployment.



Analogue telephone connectivity (CS Voice) for complete landline replacement.



Supports SNMP with cellular specific MIB.



Flexible DC power input and to suit diverse installation environments.



Built-in VPN clients for a secure connection over a public cellular network.



Embedded NetComm Linux OS and Software Development Kit (SDK).



Remote diagnostics, configuration and firmware upgrade capabilities.



Supports PPPoE, RIP, VRRP, Dynamic DNS, MAC /NET address filtering, Open VPN, DHCP/DHCP relay.



Management and configuration via web user interface, SNMP or SMS.

Package Contents

The NTC-40WV package consists of:



NetComm Wireless NTC-40 - HSPA+ M2M WiFi Router



1 x Power supply (8-28VDC)



1 x Quick Start Guide



2 x 3G Antennas (SMA connector)



2 x WiFi Antennas (SMA connector)



1 x RJ-45 Ethernet Cable

If any of these items are missing or damaged, please contact NetComm Wireless Support immediately by visiting the NetComm
Wireless Support website at: http://support.netcommwireless.com

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Product Features

The NTC-40WV is a robust 3G (HSPA+) router designed to provide real-time M2M data connectivity even in harsh environments,
and allows you to build wide area networks utilising the superior speeds supported by 3G UMTS networks.

The router integrates a powerful mobile broadband module and delivers download speeds of up to 21Mbps which is then
transmitted via Ethernet to a WiFi router inside the property.

Utilising a NetComm Wireless M2M router allows customers to significantly reduce the cost of the deployment and operation of new
products and services in remote locations. Using mobile data networks, wireless Machine-to-Machine (M2M) communication
enables the secure collection and analysis of data from remote unmanned locations.

The NTC-40WV provides the user a point-to-point or point-to-multi-point communications link in a single, compact and resilient
unit. As a fully featured cellular router, it supports a large number of communication interfaces and protocols to meet the demands
of today’s telemetry and WAN applications.

The integrated telephone adapter connects standard analogue phone handsets to the NTC-40WV. It allows for phone calls to be
made over the 3G UMTS network from inside the premise for a full landline replacement.

The device’s powerful processor delivers optimal performance and it’s embedded NetComm Linux OS and Software Development
Kit (SDK) offers the end user the capability to install custom firmware to the on-board flash memory via the programming interface.
Built in VPN clients also ensure a secure connection over a public mobile network.

Designed with remote installation in mind the NTC-40WV supports multi-level system monitoring giving the user peace of mind the
device will keep the lines of communication up and open.

In the event of system corruption, a built-in recovery mode provides the facility to re-install the system software to the router and
resume normal operations quickly.

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Physical Dimensions and
Indicators

LED Indicators

The NTC-40WV uses 5 LEDs to display the current system and connection status.

Figure 1 - NTC-40WV LED Indicators

LED

DISPLAY

DESCRIPTION

Power (red)

Solid ON
The red Power LED indicates correct power is applied to the DC power input jack.

Tx Rx (amber)

Solid ON
The amber LED will light upon data being sent to or received from the cellular network.

DCD (green)

Solid ON
The green Carrier Detect LED illuminates to indicate a Data connection.

Service Type (green)

The green LED will illuminate when cellular network coverage is detected.

Solid On

3G: indicates UMTS/HSPA available coverage.

Blinking

EDGE: indicates EDGE available coverage.

Off

2G: indicates GSM/GPRS available coverage only.

RSSI (green)

This green LED indicates the received signal strength. There are three possible states that the RSSI LED can operate in,
based upon signal level.

Solid ON

HIGH - Indicates the RSSI level is -77dBm (high), or greater.

Flashing once per
second

MEDIUM - Indicates the RSSI level is -91dBm and –78dBm (medium).
Off

LOW - Indicates the RSSI level is less than -92dBm (low).

Table 2 - LED Indicators

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Physical Dimensions

Below is a list of the physical dimensions of the NTC-40WV, as well as the physical dimensions of the antennas and the included
mounting bracket which can be used to attach the NTC-40 to a pole or to provide a wall / ceiling mount.

Figure 2 – NTC-40WV Dimensions

NTC-40WV

(WITHOUT ANTENNAS ATTACHED)

Length

155 mm

Depth

104 mm

Height

30 mm

Weight

330 g

Table 3 - Device Dimensions

Figure 3 - NTC-40WV 2.4GHz WiFi Antenna

2.4GHZ WIFI ANTENNAS

Length

32mm (when folded up at 90 degrees as per diagram)

Depth

10mm

Height

62mm

Table 4- 2.4GHz WiFI Antenna Dimensions

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Figure 4 - 3G Antenna

3G ANTENNAS

Length

35mm (when folded up at 90 degrees as per diagram)

Depth

13mm

Height

115mm

Table 5 - 3G Antenna Dimensions

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Interfaces

The following interfaces are available on the NTC-40WV:

1 2 3 4

Figure 5 - Bottom Mounted interfaces

ITEM

INTERFACE

FUNCTION

1

Diversity Receive 3G Antenna

Connect one of the 3G antennas here

2

SIM Card Reader Tray Eject button

Push in with a paper clip to eject the SIM card reader tray.

3

SIM Card Reader Tray

Insert the SIM Card reader tray with a SIM inserted here.

4

Main 3G Antenna

Connect one of the 3G antennas here.

Table 6 - Bottom Mounted interfaces

1 2 3 4 5 6

Figure 6 - Top Mounted Interfaces

ITEM

INTERFACE

FUNCTION

1

WiFi Antenna Port

Connect one of the WiFi antennas here.

2

Captive Power Terminal

Connect the supplied power cable here.

3

RJ-11 Telephone Cable Port

Connect a PSTN telephone here in order to make calls via the 3G connection.

4

RJ-45 Ethernet Port

Connect an Ethernet cable here.

5

Reset button

To reboot the router push and hold the reset button for one second to reboot the

NTC-40WV.

To boot the router into system recovery mode hold the reset button for approximately
10 seconds until the LEDs on the front of the router start to flash in an on/off sequence
and then release it.

6

WiFi Antenna Port

Connect one of the WiFi antennas here.

Table 7 - Top Mounted interfaces

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NTC-40WV Default Settings

The following tables list the default settings for the NTC-40WV.

LAN (MANAGEMENT)

Static IP Address:

192.168.1.1

Subnet Mask:

255.255.255.0

Default Gateway:

192.168.1.1

Table 8 - LAN Management Default Settings

WIRELESS (WIFI)

SSID:

NetComm XXXX where XXXX are a
set of 4 random digits.

Security:

WPA2-PSK

Security Key:

Check your Wireless Security Card or
the device label on the bottom of the
NTC-40WV for your default SSID and
Security key.

Table 9 – WiFi Default Settings

For security purposes, it is recommended to change the Default SSID and Wireless Security Key.

ADMIN MANAGER ACCOUNT

ROOT MANAGER ACCOUNT

Username:

admin

Username:

root

Password:

admin

Password:

admin

Table 10 - Web Interface Default Settings

The admin manager account allows users to manage all settings of the router except functions such as Firmware
Upgrade, Mobile Broadband Connection Settings, Device Configuration Backup and Restore and Reset to Factory Default
Settings, which are privileged only to the Root manager account.

NTC-40WV TELNET ACCESS

Username:

root

Password:

bovine

Table 11 - Telnet Access

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Restore Factory Default Settings

Restoring factory defaults will reset the NTC-40WV to its factory default configuration. Occasions may present themselves where
you need to restore the factory defaults on your NTC-40WV such as:



You have lost your username and password and are unable to login to the web configuration page;



You are asked to perform a factory reset by support staff.

There are two methods you can use to restore factory default settings on your NTC-40WV:



Using the web-based user interface



Using the reset button on the interface panel of the router

Using the web-based user interface

In order to restore your router to its factory default settings, please follow these steps:

1. Ensure that your NTC-40WV router is powered on (for at least 10 seconds);

2. Use a paper clip or a pencil tip to depress the reset button for ten seconds and release. At this point, the reset is in

progress. Do not power off the unit.

3. Logon to the default web interface page at http://192.168.1.1 using

root

as the User Name and

admin

as the
password. You will be re-directed into the gateway recovery mode. Select the System menu option and then click
Load/Save. Press the Restore button to complete the factory reset.

4. When the Power light returns to a steady red, the reset is complete. The default settings are now restored. The entire

process takes about 45 seconds to complete.

Using the reset button on the interface panel of the router

Use a pen to depress the Reset button on the device for 10 seconds. The router will restore the factory default settings
and reboot.

Once you have reset your NTC-40WV Router to its default settings you will be able to access the device’s configuration web
interface using http://192.168.1.1 with username admin or root and password admin.

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Implementation and Deployment
Scenario

The robust and intelligent NTC-40WV HSPA+ M2M WiFi Router is designed to provide real-time M2M data connectivity in a single
device, even in harsh environments.

Utilising a NetComm M2M router allows customers to significantly reduce the cost of the deployment and operation of new
products and services in remote locations. Using mobile data networks, wireless Machine-to-Machine (M2M) communication
enables the secure collection and analysis of data from remote unmanned locations.

The NTC-40WV creates reliable point-to-point or point-to-multi-point wide area network (WAN) connections for a variety of mission
critical applications such as primary broadband, video surveillance, retail, payments, in-vehicle wireless hotspot and business
continuity.

Figure 7 - Typical NTC-40WV Deployment

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Installation and Configuration of
the NTC-40WV

Connecting via an Ethernet cable

1. Connect the Ethernet cable provided to the port marked “Ethernet” on the side of the NTC-40WV.

2. Connect the other end of the yellow Ethernet cable to your computer.

3. Wait approximately 30 seconds for the connection to establish.

Connecting via wireless

1. Ensure WiFi is enabled on your device (computer/laptop/Smartphone).

2. Scan for wireless networks in your area and connect to the network name that matches the Wireless network name

configured on the NTC-40WV.

3. When prompted for your wireless security settings, enter the Wireless security key configured on the NTC-40WV.

4. Wait approximately 30 seconds for the connection to establish.

Configuring the NTC-40WV

1. After connecting via Ethernet cable or wirelessly, open your Web browser, and enter http://192.168.1.1 into the address

bar and press enter.

2. Follow the steps on the next pages to set up your NTC-40WV.

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Web based User Interface

To log in to the management console and view the status and make changes to your NTC-40WV, please follow the steps below:

1. Open your web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to http://192.168.1.1

2. Enter the username and password and click the “Submit” button. For the first time set up please log on with username

“root” and password “admin” for accessing mobile broadband configuration.

Figure 8 - Login prompt for the Web based User Interface

After logging in, the Status page should then be displayed.

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Status

The status page provides system related information and is displayed when you login to the NTC-40WV management console. By
default, the status page will show System Information, Ethernet Port Status, WWAN Status, IPSec Status and the 3G service
connection details.

Figure 9 - The Status Page

ITEM

DEFINITION

System Uptime

The current uptime of the router.

Router Version

The firmware version running on the router.

Phone Module

The type of phone module and the firmware version of the module.

Serial Number

The serial number (MAC Address) of the router.

Ethernet Port Status

The current speed and status of the Ethernet port.

WWAN

The current connection profile, Interface, status, APN, local and remote addresses of the WWAN connection.

Provider

The current 3G service provider detected.

Coverage

The type of 3G connection available for use.

IMEI

The IMEI (International Mobile Equipment Identity) of the router, a unique code for identifying devices on a GSM network.

Frequency

The frequency band currently in use.

Signal Strength

The strength of the 3G signal detected

SIM Status

The status of the SIM currently inserted into the router.

Table 12 - Status page items

To view the LAN, PPPoE or PPTP status individually, click on their relevant links below the green menu bar. To view them all, click
on the All Status link.

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Figure 10 - Status Page - LAN Details

ITEM

DEFINITION

IP

The current LAN IP Address and Subnet Mask.

MAC Address

The current MAC Address of the LAN port.

Table 13 - Status Page - LAN Details

Figure 11 - Status Page - PPPoE Details

ITEM

DEFINITION

PPPoE Status

The current status of the PPPoE connection.

PPPoE IP Address

The current PPPoE IP Address in use.

Table 14 - Status Page - PPPoE Details

Figure 12 - Status Page - PPTP Details

ITEM

DEFINITION

PPTP Status

The current status of the PPTP connection.

PPTP IP Address

The current PPTP connection IP Address.

PPTP P-t-P

The current PPTP Remote Gateway Address.

Table 15 - Status Page - PPTP Details

Figure 13 - Status Page - IPSec Details

ITEM

DEFINITION

No

The number of the IPSec tunnel.

Profile Name

The Profile name of the IPSec tunnel.

Interface

The interface used by the IPSec tunnel.

Local LAN

The local LAN IP address of the IPSec tunnel.

Remote Gateway

The Remote Gateway IP address of the IPSec tunnel.

Remote LAN

The Remote LAN IP address of the IPSec tunnel.

Status

The current status of the IPSec tunnel.

Table 16: Status Page - IPSec Details

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Figure 14 - Status Page - Call Forwarding Status Details

Note: The Call Forwarding Status section is only available if the Voice Call Function is enabled.

ITEM

DEFINITION

Call Waiting

Call waiting allows for indication and answering of an incoming telephone
whilst an existing call is underway.

Unconditional Call Forwarding

Call forwarding Unconditional will divert all incoming calls to a phone
number that you desire.

Busy Call Forwarding

Call forwarding busy will divert all incoming calls to a phone number that
you desire only if your telephone is busy on another call.

No-Reply Call Forwarding

Call forwarding busy will divert all incoming calls to a phone number that
you desire only if there is no reply from your telephone.

Not Reachable Call Forwarding

Call forwarding not reachable will divert all incoming calls to a phone
number that you desire only if your telephone is unreachable by the
network.

Table 17: Status Page - Call Forwarding Settings

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Advanced Status

The Advanced Status page provides advanced system related information and is displayed when you click on the Advanced Status
button at the bottom of the NTC-40WV status page. The Advanced Status page shows information regarding the on-board 3G
module as well as statistics of the current 3G connection.

Figure 15: Status - Advanced Status

Please see Table 14 on the following page for a description of the Advanced Status page items.

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Advanced Status Item Details

ITEM

DEFINITION

Phone Module

The phone module name, hardware and firmware version

Module Boot Version

The installed boot loader version of the phone module.

Module PRID

The Protocol ID of the phone module.

System Uptime

The time in minutes and seconds that the router has been up.

Provider

The current connection’s 3G provider.

Country Code

Each country has a unique code that helps to identify the 3G network.

Network Code

Each 3G provider has a unique network code for network identification purposes.

Service Type

The type of 3G service the current connection is using. Many networks use both a 3G
and 2G connection simultaneously.

Coverage

The coverage type of 3G service the current connection is using.

Connection Status

The current status of the router’s connection.

IMEI

The International Mobile Equipment Identity number unique to each cellular network
device.

Frequency

The frequency of the current connection.

Signal Strength (dBm)

The signal strength of the 3G connection measured in decibels.

Signal Quality (Ec/Io)

A measurement of the portion of the received signal that is usable. This is basically the
signal strength minus the signal noise level.

Received Signal Code Power (RSCP)

The power level of the signal on the current connection’s particular channel.

SIM ICCID

The Integrated Circuit Card Identifier of the SIM card used with the router, a unique
number up to 19 digits in length.

Primary Scrambling Code (PSC)

The Primary Scrambling Code for the current signal.

Location Area Code (LC)

The ID of the cell tower grouping the current signal is broadcasting from.

Routing Area Code (RAC)

The Routing Area Code is a subset of the Location Code and helps to identify the
group of or individual cell towers the current connection’s is broadcasting from.

IMSI

The International Mobile Subscriber Identity is a unique identification for the current 3G
connection.

Cell ID

A unique code that identifies the base station from within the Location Area where the
current 3g signal.

Channel Number

The channel number of the current 3G connection.

MSISDN

The Mobile Subscriber ISDN Number uniquely identifying a subscription in a GSM or a
UMTS mobile network.

Table 18: Status - Advanced Status Item Details

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Internet Settings

This section describes how to set up the router to initiate a mobile broadband connection. There are 2 different ways to set up a
mobile broadband connection via PPP:



Initiating the PPP Connection directly from the router (most common).



Initiating the PPP Connection from a different PPP client (i.e. laptop or router) with the router running in transparent
PPPoE mode.

Mobile Broadband

Connection

Click on the “Internet Settings” menu followed by “Mobile Broadband” and then the “Connection” menu item on the right.

Figure 16 - Connection Settings

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To connect using a Connection profile

The router supports multiple APN profiles; these profiles allow you to configure the settings that the router will use to connect to the
3G network. By default, the “Automatically configure my mobile broadband” option is selected. This automatically detects the most
appropriate APN from the inserted SIM by querying a database on the router.

You can also manually enter the connection details by performing the following steps:

1. Remove the check from the “Automatically configure my mobile broadband” box

2. Select the profile that you wish to configure from the “Profile Name” drop down list.

3. Enter the APN Name (Access Point Name) and if required, the username and password.

4. Select Enable for the “Mobile Broadband Connection” option. If there is already another profile enabled you will need to

select that profile first and disable it since only one profile can be used at a time.

5. Select the Authentication Type.

6. Enter the Reconnect Delay (if needed - the default should be suitable in most cases).

7. Enter the number of Reconnection attempts the router should make.

8. Enter the network metric for the connection.

9. Select to enable or disable NAT Masquerading for the connection.

10. Click Save.

To confirm successful connection

Click on the Status menu item at the top of the page to return to the Status page.
If the Mobile Broadband connection has been established successfully, the WWAN status will be “Up”. The IP Address field shows
the current IP address that the network has allocated for the router. The mobile broadband internet connection is now ready to use.

Restoring the Automatic Configuration option after manually configuring an APN profile

When you have manually configured an APN and want to have the router automatically configure your broadband connection again,

you must first set “Mobile Broadband Connection” to Disable for that profile and then remove the APN Name from the “APN Name”
field and click “Save”. This is because the router saves the manually configured APN profile in flash memory and will always try to
connect to that APN first regardless of whether “Automatically configure my mobile broadband” is enabled.

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PPPoE

The PPPoE page is used to configure a transparent PPPoE connection. This can be used to provide a bridged connection.

To enable PPPoE mode, firstly ensure the “Auto Connect” is disabled in all the profiles on the “Connection” configuration page by
clicking on the “Internet Settings” menu followed by “Mobile Broadband“ and then the “Connection” menu item on the right and

select each connection profile and disable the Auto Connection option and save the updated settings..

Figure 17 - PPPoE Settings

1. Select “Enable” to enable PPPoE.

2. Specify the APN supplied by your 3G provider.

3. Specify a “Service Name”. (Optional)

This is particularly useful if you have more than one PPPoE router or modem on a single Ethernet network.

Click “Save” to save your settings and enable PPPoE.

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Band / Provider

The band settings page enables you to select which frequency band you will use for your connection and enable you to scan for
available network operators in your area.

Figure 18 - Band / Operator Selection

You may want to do this if you’re using the router in a country with multi frequency networks that may not all support HSPA. You
can select the router to only connect on the network frequencies that suit your requirements.

Select a band from the “Change Band:” drop down list.

The following band settings options are available:



WCDMA 900/2100



WCDMA ALL



GSM ALL



GSM 900/1800



All Bands

It is not necessary to change the default setting of “All bands” in most cases. When “All bands” is selected, the router attempts to
find the most suitable band based on the inserted SIM card.

You can also scan for available 3G service providers in your area by selecting “Manual” for the “Current Operator Selection Mode”

and then clicking the scan button.

Figure 19 - Manual Operator Selection

A list of the detected 3G service carriers in your area will be displayed. Select the most appropriate 3G service from the list shown
and click “Apply”.

The “Automatic” option is sufficient for most users. It will choose the most appropriate operator based on the inserted SIM card.

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SIM Security

The SIM Security page can be used for authenticating SIM cards that have been configured with a security PIN code. The security
PIN code protection can also be enabled or disabled on this page.

Figure 20 - Internet Settings - Mobile Broadband - SIM Security

If the SIM card is locked you will need to unlock it with a PIN provided with your SIM card. You can find out if the SIM is locked by
viewing the SIM Status on the Status page:

Figure 21 - SIM Security - Status Page Warning

If the SIM Status is “SIM PIN Locked” as above then do the following:

a) Click on the “Internet Settings” menu at the top of the page, then “Mobile Broadband” and then “SIM Security”.

Figure 22 - SIM Security - SIM PIN Needed

b) Enter the PIN code in the “PIN” field and then enter it again in the “Confirm PIN” field to confirm the PIN code.

Note: You can also select to “Remember PIN” so that entering the PIN code each time the SIM is inserted is not required.

Alternatively you can also disable SIM PIN protection by selecting to “Disable PIN” from the “PIN Protection”
drop down menu.

c) Click Save.

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Enter PUK

After three incorrect attempts at entering the PIN code, you are requested to enter a PUK code.

Note: You will need to contact your 3G provider to obtain this number.

Your carrier will issue you a PUK code to enable you to unlock the SIM and enter a new PIN code. Enter the new PIN and PUK
codes and click Save.

Figure 23 - SIM Security - SIM PUK Need ed

Remember PIN

This feature allows the router to automatically send the PIN to the SIM each time the SIM asks for it (usually at power up).
This enables the SIM to be PIN Locked (to prevent unauthorised re-use of the SIM elsewhere), while still allowing the router to
connect to the cellular service.

When this feature is enabled the PIN entered by the user when they set the “Remember PIN” feature is encrypted and stored locally
in the router. The next time the SIM asks the router for the PIN the router decrypts the PIN and automatically sends it to the SIM
without user intervention.

When this feature is disabled and the SIM is PIN locked, the PIN must be manually entered via the router‘s configuration interface.
This is clearly not desirable where the router is unattended.

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LAN

IP Setup

The IP Setup page is used to configure the LAN Settings of the router and to enable or disable DNS Masquerade.

Figure 24 - IP Setup Settings

The default IP of the Ethernet port is 192.168.1.1 with subnet mask 255.255.255.0. To change this, enter the new IP Address
and/or Subnet mask and click “Save”.

Additionally, a hostname can be configured to identify the device on the network.

Note: If the IP address has changed you will have to re-enter the new IP address configured in your browser to access the

configuration pages.

DNS Masquerading

DNS masquerading allows the router to forward DNS requests to dynamically assigned DNS servers. Clients on the router’s LAN
can then use the router as a DNS server without needing to know of the dynamically assigned DNS servers assigned by the cellular
network.

There should be no need to disable this feature in most cases, however, if you need to do so simply select “Disable” and click the
Save button.

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