NetComm HS1100 User Manual

Wireless Hotspot
(AG400-Optional extra)
User Guide
HS1100 Wireless Hotspot Gateway User Manual
Table of Contents
1. Before You Start.............................................................................................................................3
Preface .................................................................................................................................................................3
Document Conventions........................................................................................................................................3
2. System Overview...........................................................................................................................4
Introduction of HS1100 .......................................................................................................................................4
System Concept ...................................................................................................................................................4
3. Installation ......................................................................................................................................5
Hardware Installation ...........................................................................................................................................5
System Requirements..................................................................................................................................................5
Package Contents........................................................................................................................................................5
Panel Function Descriptions........................................................................................................................................6
Installation Steps.........................................................................................................................................................7
Quick Software Configuration.............................................................................................................................8
4. Web Interface Configuration.................................................................................................17
System Configuration ........................................................................................................................................19
Configuration Wizard................................................................................................................................................20
System Information...................................................................................................................................................21
WAN Configuration..................................................................................................................................................25
LAN1 & LAN2 Configuration..................................................................................................................................27
LAN3 & LAN4 Configuration..................................................................................................................................31
Wireless Configuration..............................................................................................................................................34
User Authentication ...........................................................................................................................................41
Authentication Configuration....................................................................................................................................42
Black List Configuration...........................................................................................................................................78
Policy Configuration.................................................................................................................................................80
Guest User Configuration..........................................................................................................................................83
Additional Configuration ..........................................................................................................................................84
Network Configuration....................................................................................................................................106
Network Address Translation..................................................................................................................................107
Privilege List...........................................................................................................................................................109
Monitor IP List........................................................................................................................................................110
Walled Garden List..................................................................................................................................................112
Walled Garden Ad List............................................................................................................................................113
Proxy Server Properties...........................................................................................................................................115
Dynamic DNS.........................................................................................................................................................116
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HS1100 Wireless Hotspot Gateway User Manual
Utilities.............................................................................................................................................................117
Network Utilities.....................................................................................................................................................118
Change Password....................................................................................................................................................119
Backup/Restore Settings .........................................................................................................................................120
Firmware Upgrade ..................................................................................................................................................121
Restart .....................................................................................................................................................................122
Status................................................................................................................................................................123
System Status..........................................................................................................................................................124
Interface Status........................................................................................................................................................126
Current Users ..........................................................................................................................................................128
Traffic History.........................................................................................................................................................129
Notify Configuration...............................................................................................................................................132
Session Log.............................................................................................................................................................134
Help..................................................................................................................................................................136
Appendix A. Console Interface .................................................................................................137
Appendix B. Accepting Payment via Authorize.Net........................................................140
Appendix C. Accepting Payment via PayPal......................................................................149
Appendix D. Accepting Payment via SecurePay ..............................................................159
Appendix E. RADIUS Accounting............................................................................................170
Appendix F. Proxy Setting..........................................................................................................177
1. Proxy Setting for Hotspot.................................................................................................................177
2. Proxy Setting for Enterprise............................................................................................................180
Appendix G. Network Configuration & External Network Access............................185
1. Network Configuration on PC.........................................................................................................185
2. External Network Access / User Login.........................................................................................198
Appendix H. Session Limit and Session Log.......................................................................201
Appendix I: NetComm AG400 Thermal Ticket Printer Quick Start Guide...............203
1. Package Contents.........................................................................................................................................203
2. Product Overview ........................................................................................................................................204
3. Installation ...................................................................................................................................................206
Appendix J: Legal & Regulatory Information...................................................................203
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HS1100 Wireless Hotspot Gateway User Manual

1. Before You Start

Preface

This manual is for Hotspot owners or network administrators to set up a network environment using the HS1100 system. It contains step-by-step procedures and graphic example s to guide MIS staff or individuals with slight network system knowledge to complete the installation. It also contains a Quick Start Guide for the NetComm AG400 Thermal Ticket Printer .

Document Conventions

Note:
Represents essential steps, actions, or messages that should not be ignored.
Contains related information that corresponds to a topic.
Indicates that clicking this button will return to the homepage of this section.
Indicates that clicking this button will return to the previous page.
Indicates that clicking this button will apply all of your settings.
Indicates that clicking this button will clear what you have set before these settings are applied.
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HS1100 Wireless Hotspot Gateway User Manual

2. System Overview

Introduction of HS1100

HS1100 is an all-in-one product specially designed for small wireless/wired netwo rk environments. It integrates “secure access control”, “visitor account provisioning”, and “high-speed secure wireless connection” into
one system to fulfill the needs in Hotspot locations. HS1100 supports 802.11b and 802.11g dual wireless transmission modes, and at the same time, incorporates convenience, efficiency, and friendliness for network services.

System Concept

HS1100 is specially designed for user authentication, authorization and accounting management. The user account information is stored in the local database or a specified external databases server. The user authentication is processed via the SSL encrypted web interface. This interface is compatible to most desktop devices and palm computers. HS1100 manages network services for both wired and wireless network users.
The users located at the managed network will be unable to access network resources without permissi on. When a user attempts to connect to the Internet by opening a web browser on his computer, HS1100 will redirect the browser to the user login webpage of HS1100. The user must enter a username and password for authentication. After the identity is authenticated successfully, the user will gain proper access right defined on HS1100.
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HS1100 Wireless Hotspot Gateway User Manual

3. Installation

Hardware Installation

System Requirements
y Standard 10/100BaseT including five network cables with RJ-45 connectors y All PCs need to install the TCP/IP network protocol
Package Contents
The standard package of HS1100 includes:
y HS1100 x 1 y CD-ROM x 1 y Power Adaptor (DC 12V) x 1 y Ethernet Cable x 1 y Console Cable x 1 y 2dbi Omni-antenna x 2
It is highly recommended to use all the supplies in the package instead of substituting any components by other suppliers to guarantee best performance.
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Panel Function Descriptions
Front Panel
Rear Panel
HS1100 Wireless Hotspot Gateway User Manual
y DC IN: The power adaptor plugs here. y RESET: Press this button to restart/reboot the system (NOT reset back to factory default). y WAN: The WAN port is used to connect to a network which is not managed by HS1100, and this port can be
used to connect an xDSL/cable modem, or a switch/hub on a LA N of a company/organization.
y LAN1/LAN2: These two default authentication-demanding Public LAN ports are connected to the managed
network or WLAN. They may be configured as authentication-demanding Public LAN or authe ntication-free Private LAN ports.
y LAN3/LAN4: These two default authentication-free Private LAN ports are connected to a trustful network, where
the users can always access network resources without authentication. These ports may be connected to an external server such as a File Server or Database Server.
y Console: The system can be configured via HyperTerminal. For example, if you need to set the Administrator’s
Password, you can connect a PC to this port as a Console Serial Port via a terminal connection program (such as the super terminal with the parameters of 9600, 8, N, 1, None flow control) to change the Administrator’s Password.
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HS1100 Wireless Hotspot Gateway User Manual
Installation Steps
Please follow the steps below to install HS1100:
1. Connect the power adapter to the power socket on the rear panel. If the power supply and connection are normal, the Power LED will light up.
2. Connect an Ethernet cable to the WAN Port on the rear panel. Connect the other end of the Ethernet cable to an xDSL/cable modem, or a switch/hub on the LAN of a company/organization. The LED of this port should be on to indicate a proper connection.
3. Connect an Ethernet cable to the LAN1/LAN2 Port on the rear panel. Per your needs, connect the other end of the Ethernet cable to an AP for extending wireless coverage, a switch for connecting more wired clients, or a PC. The LED of LAN1/LAN2 should be on to indicate a proper connection.
Authentication is required for the clients to access the network via LAN1/LAN2 Port. The LAN port with authentication function is referred to as Public LAN.
4. Connect an Ethernet cable to the LAN3/LAN4 Port on the rear panel. Connect the other end of the Ethernet cable to a PC for configuring the HS1100 system. The LED of LAN3/LAN4 should be on to indicate a proper connection.
Authentication is NOT required for the clients to access the n etwo rk via the LAN3/LAN4 Port. The LAN port WITHOUT authentication function is referred to as Private LAN.
Note:
After the hardware of HS1100 properly installed, follow the steps below to set up the HS1100 system.
HS1100 supports Auto Sensing MDI/MDIX. You may use eithe r a straight-th rough or a cross-over Ethernet cable to connect the Ethernet port.
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HS1100 Wireless Hotspot Gateway User Manual

Quick Software Configuration

There are two ways to configure the HS1100 system: using the online Configuration Wizard or changing the settings by commands manually. The Configuration Wizard comprises of seven basic steps as follows. Follow the instructions of Configuration Wizard to enter the required information step by step, save your settings, and restart HS1100. The seven steps of Configuration Wizard are listed below:
Step 1. Change Admin’s Password Step 2. Choose System’s Time Zone Step 3. Set System Information Step 4. Select the Connection Type for WAN Port Step 5. Set Authentication Methods Step 6. Set Wireless – Access Point Connection Step 7. Save and Restart HS1100
Please follow the following steps to complete the quick configuration:
1. Use the network cable of the 10/100BaseT to connect a PC to the LAN3/LAN4 port, and then start a browser
(such as Microsoft IE). Next, enter the gateway address for that port, the default is opened webpage, a login screen will appear. Enter “admin”, the default username, and “admin”, the default password, in the User Name and Password fields. Click Enter to log in.
http://192.168.111.1. In the
If you cannot get the login screen, your PC may have been set in DHCP to obta in an IP address automatically from another existing authentication LAN port, or the IP address used does not have the same subnet as the default URL of HS1100. Please use default IP address such as 192.16 8.111.xxx (xxx: 2~254) in your network and then try it again.
You can log in as admin, manager or operator. The default usernames and passwords show as follows:
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HS1100 Wireless Hotspot Gateway User Manual
Admin: The administrator can access all configuration p ages of HS1100.
User Name: admin
Password: admin Manager: The manager can only access the configuration pages under User Authentication to manage the user accounts, but without the permission to change the settings of the profiles of Firewall, Specific Route and Schedule.
User Name: manager
Password: manager Operator: The operator can only access the configuration page of Crea te On-demand User to create new on-demand user accounts and print out the on-demand user acco unt receipts.
User Name: operator Password: operator
2. After successfully logging into HS1100, a web management interface with a welcome message will appear.
There is a Logout button on the upper right corner to log out the system when finished.
3. To quickly configure HS1100 by using the Configuration Wizard, click System Configuration to go to the
System Configuration homepage.
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HS1100 Wireless Hotspot Gateway User Manual
4. Then, select Configuration Wizard and click the Run Wizard button to start the wizard.
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5. Configuration Wizard
A welcome screen that briefly introduces the 7 steps
will appear. Click Next to begin.
HS1100 Wireless Hotspot Gateway User Manual
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y Step 1. Change Admin’s Password
Enter a new password for the admin account and retype it in the verify password field (maximum number of characters up to 20 and no spaces allowed).
Click Next to continue.
y Step 2. Choose System’s Time Zone
Select a proper time zone from the drop-down list box. Click Next to continue.
HS1100 Wireless Hotspot Gateway User Manual
y Step 3. Set System Information
¾ Home Page: Enter the URL to where the users
should be directed when they are successfully authenticated.
¾ NTP Server: Enter the URL of the external time
server for HS1100 time synchronization or use the default setting.
Click Next to continue.
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y Step 4. Select the Connection Type for WAN Port
Three are three types of WAN port to select from:
Static IP Address, Dynamic IP Address and PPPoE Client.
Select a proper Internet connection type and click Next to continue.
¾ Dynamic IP Address
If this option is selected, an appropriate IP address and related information will automatically be assigned. Click Next to continue.
¾ Static IP Address: Set WAN Port’s Static IP
HS1100 Wireless Hotspot Gateway User Manual
Address Enter the “IP Address”, “Subnet Mask”, “Default Gateway” and “DNS Server” provided by your
Internet Service Provider. Click Next to continue.
¾ PPPoE Client: Set PPPoE Client’s Information
Enter the “Username” and “Password” provided by your ISP. Click Next to continue.
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y Step 5. Set Authentication Methods
¾ Set the user’s information in advance. Enter an
easily identified name as the postfix name in the “Postfix” field (e.g. test@Postfix1), select a “Policy” (or use the default value), and choose one authentication method from the 5 options appearing in this window. Click Next to continue.
¾ Local User: Add User
HS1100 Wireless Hotspot Gateway User Manual
A new user can be added to the local user data base. To add a user here, enter the “Username” (e.g. test), “Password” (e.g. test), “MAC” (optional) and assign it a policy (or use the default). Upon completing adding a user , more users can be added to this authentication method by clicking the ADD button. Click Next to continue.
¾ POP3 User: POP3
Enter POP3 Server’s “Domain Name/IP” and “Server Port”, and then choose “Enable SSL” or not. Click Next to continue.
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HS1100 Wireless Hotspot Gateway User Manual
¾ RADIUS User: RADIUS
Enter RADIUS Server’s “Domain Name/IP”, “Accounting Port” and “Secret Key”. Then choose to enable or disable “Accounting
Service”, and select the desired “Authentication Method”.
Click Next to continue.
¾ LDAP User: LDAP
Add a new user to the LDAP user data base if desired. Enter the LDAP Server’s “Domain Name/IP”, “Server Port”, and “Base DN”. Click Next to continue.
¾ NT Domain User: NT Domain
When NT Domain User is selected, enter the information for “Server IP Address”, and choose to enable/disable “Transparent Login”. If “Transparent Login” is e nabled, users are logged in HS1100’s NT Domain active directory and authenticated automatically when they log into their Windows OS domain. Click Next to continue.
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y Step 6. Set Wireless – Access Point Connection
¾ Band: HS1100 supports two transmission modes,
Disabled, 802.11b, 802.11g and 802.11 (b+g). Select the appropriate transmission mode to work with the wireless clients in the network.
¾ Channel: If the default channel has been used by
many other access points, it is necessary to select another channel from the drop-down list box for a better performance.
¾ ESSID: Enter a SSID (up to 32 characters) for
the system. The default is HS1100. ESSID is a unique identifier used for the wireless users’ devices to associate with HS1100.
Click Next to continue.
HS1100 Wireless Hotspot Gateway User Manual
Note:
Available channels depend upon the region you are located. For instance, Channel 1~11 is available in North America, and Chann el 1-13 in Europe.
y Step 7. Save and Restart HS1100
Click Restart to save current settings and restart HS1100. The Setup Wizard is now completed.
y Setup Wizard. During HS1100 restart, a “Restarting now.
Please wait for a while.” message will appear on the
screen. Please do not interrupt HS1100 restarting process
until the message has disappeared. This indicates that the entire restart process has been completed successfully.
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HS1100 Wireless Hotspot Gateway User Manual
During every step of the wizard, if you wish to go back to modify the settings, please click the Back button to go back to the previous step.

4. Web Interface Configuration

This chapter will guide you through further detailed settings. The following table shows all the functions of HS1100.
OPTION
FUNCTION
System
Configuration
Configuration
Wizard
System
Information
WAN
Configuration
LAN1 & LAN2
Configuration
LAN3 & LAN4
Configuration
User
Authentication
Authentication
Configuration
Black List
Configuration
Policy
Configuration
Guest User
Configuration
Additional
Configuration
Network
Configuration
Network Address
Translation
Privilege List
Monitor IP List
Walled Garden
List
Walled Garden
AD List
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Utilities Status
Network Utilities System Status
Change
Interface Status
Password
Backup/Restore
Current Users
Settings
Firmware
Traffi c Histo ry
Upgrade
Notify
Restart
Configuration
HS1100 Wireless Hotspot Gateway User Manual
Wireless
Configuration
Proxy Server
Properties
Dynamic DNS
After finishing the configuration of the settings, please click Apply a nd pay attention to see if a RESTART message appears on the screen. If such message appears, the system must be rest arted to allow the new settings to take effect. All on-line users will be disconnected during restart.
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HS1100 Wireless Hotspot Gateway User Manual

System Configuration

This section includes the following functions: Configuration Wizard, System Information, WAN Configuration, LAN1 & LAN2 Configuration, LAN3 & LAN4 Configuration and Wireless Configuration.
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HS1100 Wireless Hotspot Gateway User Manual
Configuration Wizard
There are two ways to configure the HS1100 system: using the online Configuration Wizard or changing the settings by commands manually. The Configuration Wizard comprises of seven basic steps, providing a simple and easy way to go through the basic setups of HS1100 and is served as Quick Configuration.
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System Information
Main information about HS1100 is shown as follows:
HS1100 Wireless Hotspot Gateway User Manual
y System Name: Set the system’s name or use the default. y Administrator Info: Enter the administrator’s information here, such as the administrator’s name, telephone
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HS1100 Wireless Hotspot Gateway User Manual
number, e-mail address, etc. If a user encounters problems while connecting to HS1100’s WAN and can’t get online, this information will appear on the user’s login screen.
y Home Page: Enter the URL of a Web server as the homepage. Once logged in successfully, the users will be
directed to this homepage, such as http://www.netcomm.com.au, regardless of the original homepage set in their computers.
¾ Homepage Redirect is the system’s spe cial feature that would redirect client to your configured
homepage right after the successful login. Your homepage appears after a successful login no matter what their browser’s homepages are.
y Access History IP: Specify an IP address of the administrator’s computer or a billing system to get billing
history information of HS1100. An example is provided as follows (“10.2.3.213” is the WAN IP of HS1100).
Traffi c Histo ry
On-demand History
https://10.2.3.213/status/history/2005-02-17
https://10.2.3.213/status/ondemand_history/2005-02-17
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HS1100 Wireless Hotspot Gateway User Manual
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HS1100 Wireless Hotspot Gateway User Manual
y Remote Manage IP: Set the IP range where the web management interface of HS1100 can be connected via
the authenticated port (WAN or Public LAN). For example, 10.2.3.0/24 means that as long as you are within the IP range of 10.2.3.0/24, you can reach the management interface.
y SNMP: HS1100 supports SNMPv2. If this function is enabled, the administrator can assign the Manager IP
address and the SNMP community name used to access the Management Information Base (MIB) of the system.
y User logon SSL: Enable to activate https (encryption) or disable to activate http (non encryption) login page. y Time: HS1100 supports NTP (Network Time Protocol) communication protocol to synchronize the network time.
Please specify the IP address of a NTP server to adjust the time automatically (Universal Time is Greenwich Mean Time, GMT). The time can also be set manually by selecting “Set Device Date and Time” and then entering the date and time in these fields.
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HS1100 Wireless Hotspot Gateway User Manual
WAN Configuration
There are 4 methods of obtaining IP address for the WAN Port: Static IP Address, Dynamic IP Address, PPPoE and PPTP Client.
y Static IP Address: Manually specifying the IP address of the WAN Port is applicable for the network
environment where the DHCP server is unavailable. The fields with red asterisks are required to be filled in.
IP Address: The IP address of the WAN port. Subnet Mask: The subnet mask of the WAN port. Default Gateway: The gateway of the WAN port. Preferred DNS Server: The primary DNS Server of the WAN port. Alternate DNS Server: The substitute DNS Server of the WAN port. This is not required.
y Dynamic IP Address: It is only applicable for the network environment where the DHCP server is available on
the network. Click the Renew button to get an IP address automatically.
y PPPoE Client: When selecting PPPoE to connect to the network, please set the “User Name”, “Password”,
“MTU” and “CLAMPMSS”. There is a Dial on demand function under PPPoE. If this function is enabled, a Maximum Idle Time can be set. When the idle time is reached, the system will automatically disconnect itself.
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HS1100 Wireless Hotspot Gateway User Manual
y PPTP Client: Select STATIC to specify the IP address of the PPTP Client manual ly or select D HCP to get the IP
address automatically. The fields with red asterisks are required to be filled in. There is a Dial on demand function under PPPoE. If this function is enabled, a Maximum Idle Time can be set. When the idle time is reached, the system will automatically disconnect itself.
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HS1100 Wireless Hotspot Gateway User Manual
LAN1 & LAN2 Configuration
In this section, set the configuration for LAN1/LAN2 port and DHCP server. User authentication for LAN1/LAN2 port can be enabled or disabled.
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HS1100 Wireless Hotspot Gateway User Manual
y LAN1 & LAN2 Port
IP PNP: Choose to enable or disable this function. If “IP PnP” is enabled, no matter what the IP address of the
client device is – static or dynamic IP, users can access the network without changing the client IP address after being authenticated by HS1100. User Authentication: Choose to enable or disable this function. If “User Authentication” is disabled, users can access the Internet without being authenticated.
Operation Mode: Choose one of the two modes, NAT mode and Router mode, by the requirements. IP Address: Enter the desired IP address for the LAN1 & LAN2 p ort. Subnet Mask: Enter the desired subnet mask for the LAN1 & LAN2 port.
y DHCP Server Configuration
There are three methods to set the DHCP Server: Disable DHCP Server, Enable DHCP Server and Enable DHCP Relay.
1. Disable DHCP Server: Disable DHCP Server function.
2. Enable DHCP Server: Choose “Enable DHCP Sever” function and set the appropriate configuration for the DHCP server. The fields with red asterisks are required to be filled in.
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