NetComm api 13 Installation Manual
MODEM
INSTALLATION GUIDE
V1: API13_013 Modem Installation Guide
AT AUSTRALIAN PHONE & INTERNET
WE’RE HAPPY
WHEN YOU’RE HAPPY
AUSTRALIAN PHONE & INTERNET
ABN 26 118 609 813
enquiries@ausphonenet.com.au
australianphoneandinternet.com.au
130 0 137 768
1300 349 851
Box R1768 Royal Exchange PO 1225
Modem – Insta llation Guide
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A WARM WELCOME
HERE’S WHAT’S INSIDE
Getting to know your modem 3
Installing your modem 7
Connecting to your modem 9
Configuring your modem 11
Troubleshooting 21
Glossary 25
Thank you for choosing
Australian Phone & Internet as
your broadband provider. We’re
delighted that you’ve joined us.
Your ADSL (broadband) account with Australian Phone
& Internet is now live. All you need to do now is install your
modem and connect your computer. You’ll then be able to
start browsing the web.
We’ve done all the complicated work necessary to configure
your modem with your username and password so it’s just a
simple matter of connecting the right cables. Instructions how
to do this are in this booklet.
Details about the more advanced features
of your modem can be found in the support
section of the Netcomm website at
http://support.netcommwireless.com
If you can’t find what you’re looking for either in this book
or online, our team can be contacted on 130 0 137 768.
Thank you once again for choosing
Australian Phone & Internet.
Modem – Insta llation Guide
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Modem – Insta llation Guide
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Back
The back of the modem is where you connect everything, turn it on/off and also reset
it. Here we’ll explain what each of the ports, sockets and buttons is, where they are
and what you use them for.
Interface Function
1 Antenna
WiFi antenna
2 DSL
Attach a telephone line with an active xDSL service here
3 WLAN
Press this button to enable or disable the WiFi function of the
NB604N (this can also be done via the control panel)
4 RESET
Hold this button down for 10 seconds or more to reset the NB604N
to factory defaults
5 WPS
Press this button to enable the WPS push-button connect function
6 LA N 1-4
Attach your devices by cable to these Ethernet (RJ-46) ports
7 USB
Attach an external USB storage device to share content with
connected devices
8 Pow er (12V )
Power connector, connects to a DC 12V 1.5A power adapter
9 On/Off
Turn the NB604N on or off with this switch
10 Antenna
WiFi antenna
GETTING TO KNOW YOUR MODEM
1
10
2 3 5 7 8 9
4
6
ResetAntenna Antenna
WLAN Power (12 V)WPS USBLAN 1-4
(Ethernet)
DSL On/Off
Modem – Insta llation Guide
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Modem – Insta llation Guide
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Light Colour Definition
11 Power
Off Router is not powered on
Red Router is starting up
Blue Router is operating normally
12 DSL
Off Router is not connected to an xDSL service
Blue Router is connected to an xDSL service
Flashing Router is connecting to an xDSL service
13 internet
Off Router is not connected to the internet
Red Router is unable to connect to the internet with the
current configuration details
Blue Router is connected to the internet
Flashing Data is being transmitted or recieved via the
internet connection
14 Ethernet
(LAN 1- 4)
Off No device connected to the LAN port
Blue Device connected to the LAN port
Flashing Data is being trasmitted or recieved on the LAN port
15 WLAN
Off WiFi function is disabled
Blue WiFi function is enabled
Flashing Data is being transmitted or recieved via the
WiFi network
16 WPS
Off WPS function is disabled
Blue WPS function is enabled
Flashing WPS function is attempting to connect to a device
17 USB
Off No USB device is plugged in
Blue USB device plugged in
Flashing Data is being transmitted or recieved from the
attached USB device
Front
The front of the modem is where all the LED status indicators are located. They let
you know the status of your modem, whether it is on or off, if you’re connected to the
internet, whether WiFi and WPS are enabled and so on. The diagram below shows the
position of each LED and the table on the right provides a brief explanation of what
each of the LED indicators mean.
GETTING TO KNOW YOUR MODEM
NetCommWireless
Power DSL Internet Ethernet WLAN WPS USB
11 12 13 15 16 1714
DSL WPSinternet USBEthernet
(L AN 1- 4)
Power USB
Modem – Insta llation Guide
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Modem – Insta llation Guide
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Installing your modem
Once you’ve worked out where you want to put your modem it’s time to connect it.
Before connecting your modem, you must make sure any devices plugged into your
phone line (handsets, fax machines, cable television, back to base alarm systems) have
a central splitter or ADSL filter/splitter (you will find this in the box with your modem)
fitted between them and the telephone socket.
STEP 1
Connect the power adaptor cable to the Power socket (8) on the
back of the modem and plug the adaptor into a point.
STEP 2
Plug the ADSL2+ filter/splitter provided with the modem into
your telephone wall socket.
STEP 3
Next, take the telephone cable (RJ-11) provided and plug one
end into the filter/splitter and the other end into the DSL (2) port
on the back of your modem.
STEP 4
Press the On/Off (9) button to turn the modem on and wait while
the modem powers up – this should take about 60 seconds.
STEP 5
Check that both the DSL (12) and Internet (13) LEDs on the front
have lit up. If they’re solid then your modem is connected to the
internet. If not please refer to the Troubleshooting section.
STEP 6
Now you can connect your computer with a cable or wirelessly.
We’ll take you through a step-by-step process of installing your
modem and connecting both wired and wirelessly. Throughout the
text you will see numbers in brackets, these refer to the diagrams
on the previous pages to make it easier to identify what part of the
modem we’re talking about.
Positioning your modem
The position of your modem can be important depending on how you intend to use it.
You will need a power point and phone socket nearby, and it should be close to your
computer if you’re connecting directly with a cable. If you plan to connect wirelessly it
is worth considering where you place the modem in your house to get the best signal.
Here are some tips:
• Place the modem somewhere central in your house for the best signal coverage in
each room. In multi-storey homes, place the modem on a floor that is as close to the
centre of the house as possible. This may mean placing it on an upper floor.
• Try not to place your modem near a cordless telephone that operates at the same
radio frequency as your modem (2.4GHz).
• Avoid placing your modem near devices that may emit radio ‘noise’, such as
microwave ovens.
• Also avoid dense object s that can inhibit wireless communication, including
refrigerators, washers and/or dryers, metal cabinets, large aquariums, metallic-based/
UV-tinted windows.
INSTALLING YOUR MODEM
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