NetComm 3G9W User Manual
3G9W – HSPA 7.2 Mbps
Wi-Fi Router
User Guide
Thank you for purchasing
NetComm’s HSPA Wi-Fi Router
Preface
The purpose of this manual is to provide you detailed information on the installation, operation and application
of your HSPA 7.2Mbps Wi-Fi Router.
Important Notice and Safety Precaution
• Before servicing or disassembling this equipment, always disconnect all power or telephone lines from the
device.
• Use an appropriate power supply, preferably the supplied power adapter, with an output of DC 12V 1.5A
• Do not operate the device near flammable gas or fumes. Turn off the device when you are near a
petrol station, fuel depot or chemical plant/depot. Operation of such equipment in potentially explosive
atmospheres can represent a safety hazard.
• The device and antenna shall be used only with a minimum of 20 cm from human body.
• The operation of this device may affect medical electronic devices, such as hearing aids and
peacemakers.
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3G9W - HSPA 7.2Mbps Wi-Fi Router USER GUIDE
Table of Contents
1 – Introduction ......................................................................................................................................6
1.1 Features ..................................................................................................................................................7
1.2 Package Contents ....................................................................................................................................7
1.3 LED Indicators .........................................................................................................................................8
1.4 Rear Panel ..............................................................................................................................................9
2 – Quick Setup .................................................................................................................................... 11
2.1 Setup Procedure ....................................................................................................................................11
3 – Web user Interface ......................................................................................................................... 13
3.1 Default Settings .....................................................................................................................................13
3.2 Transmission Control Protocol/Internet Protocol (TCP/IP) Settings ..............................................................14
3.3 Login Procedure ....................................................................................................................................15
3.4 Web User Interface Homepage ................................................................................................................16
4 – 3G Settings ..................................................................................................................................... 19
4.1 3G Service Setup ...................................................................................................................................19
4.1.1 Profile Setup ..............................................................................................................................20
4.2 PIN Configuration ...................................................................................................................................21
4.2.1 PIN Code Protection ...................................................................................................................21
4.2.2 PIN Code Change .......................................................................................................................23
5 – Wireless .......................................................................................................................................... 25
5.1 Setup ....................................................................................................................................................26
5.2 Security .................................................................................................................................................27
5.3 Configuration .........................................................................................................................................29
5.4 Media Access Control (MAC) Filter ..........................................................................................................32
5.5 Wireless Bridge .....................................................................................................................................33
5.6 Station Info ............................................................................................................................................34
6 – Management .................................................................................................................................. 36
6.1 Device Settings ......................................................................................................................................36
6.1.1 Configuration Backup .................................................................................................................36
6.1.2 Update Settings .........................................................................................................................37
6.1.3 Restore Default ..........................................................................................................................37
6.1.4 Update Firmware........................................................................................................................38
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6.2 Access Control ......................................................................................................................................39
6.2.1 Services ....................................................................................................................................39
6.2.2 IP Addresses ..............................................................................................................................40
6.2.3 Passwords .................................................................................................................................40
6.3 Simple Network Time Protocol (SNTP) .....................................................................................................41
6.4 Save and Reboot ....................................................................................................................................42
7 – Advanced setup .............................................................................................................................. 44
7.1 Local-Area Network (LAN) ......................................................................................................................45
7.2 Network Address Translation (NAT) ..........................................................................................................46
7.2.1 Port Forwarding .........................................................................................................................46
7.2.2 Port Triggering ...........................................................................................................................48
7.2.3 Demilitarized Zone (DMZ) Host ....................................................................................................49
7.3 Security .................................................................................................................................................50
7.3.1 IP Filtering .................................................................................................................................50
7.3.2 Parental Control .........................................................................................................................52
7.4 Routing .................................................................................................................................................53
7.4.1 Default Gateway .........................................................................................................................53
7.4.2 Static Route ...............................................................................................................................54
7.4.3 Dynamic Route ..........................................................................................................................55
7.5 Domain Name System (DNS) ..................................................................................................................56
7.5.1 Domain Name System (DNS) Server ............................................................................................56
7.5.2 Dynamic Domain Name System (DNS) .........................................................................................57
8 – Status .............................................................................................................................................59
8.1 Diagnostics ...........................................................................................................................................60
8.2 System Log ...........................................................................................................................................61
8.3 3G Status ..............................................................................................................................................63
8.4 Statistics ...............................................................................................................................................66
8.4.1 LAN Statistics ............................................................................................................................66
8.4.2 3G Statistics ..............................................................................................................................67
8.5 Route ....................................................................................................................................................68
8.6 Address Resolution Protocol (ARP) ..........................................................................................................69
8.7 Dynamic Host Configuration Protocol (DHCP) ...........................................................................................69
Appendix A: Command Line Interface (CLI) Commands Via Telnet ........................................................ 71
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Introduction
Introduction
With the increasing popularity of the 3G standard worldwide, this HSPA 7.2Mbps Wi-Fi Router provides you
with triple-band coverage through expanding cellular networks throughout the world.
By following the simple step-by-step instructions found on the Connection Manager USB key, you can share
your connection with multiple wireless and wired devices using the 3G network.
Integrating a Sierra Wireless HSPA module, this Router downloads turbo speeds of up to 7.2Mbps.
This Router also provides state-of-the-art security features such as Wi-Fi Protected Access (WPA) data
encryption, Firewall and Virtual Private Networks (VPN) pass through.
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3G9W - HSPA 7.2Mbps Wi-Fi Router USER GUIDE
1.1 Features
• This HSPA 7.2Mbps Wi-Fi Router allows you to share your 3G connection with multiple wireless or
wired devices
• Provides you with worldwide coverage through triple-band HSUPA/HSDPA/UMTS (850 / 1900 / 2100
MHz), quad-band EDGE/GSM (850 / 900 / 1800 / 1900 MHz)
• Embedded multi-mode HSUPA/HSDPA/UMTS/EDGE/GPRS/GSM module
• Integrated 802.11g/54Mbps AP (backward compatible with 802.11b)
• Wi-Fi Protected Access (WPA)/ Wi-Fi Protected Access 2 (WPA2) and 802.1x wireless encryption
• Static route/ Routing Information Protocol (RIP)/RIP v2 routing functions
• Media Access Control (MAC) address and IP filtering
• Network Address Translation (NAT)/ Port Address Translation (PAT)
• Supports Universal Plug and Play (UPnP) and Internet Group Management Protocol (IGMP) snooping
• Supports Virtual Private Network (VPN) Pass-Through
• Dynamic Host Configuration Protocol (DHCP) Server/Relay/Client
• Domain Name System (DNS) Proxy and Dynamic Domain Name System (DDNS)
• Web-based Management
• Command Line Interface (CLI) command interface via Telnet
• Configuration backup and restoration
• Remote configuration
• Router and 3G module firmware upgrade
1.2 Package Contents
Your package contains the following:
• 3G9W - HSPA 7.2Mbps Wi-Fi Router
• Printed Quick Start Guide
• User Guide - On CD
• Ethernet Cable
• 2 x 3G Antenna
• Power Supply
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1.3 LED Indicators
The background colour of the bezel must be printed WHITE INK
All type and graphics print WHITE INK onto background colour of Pantone 313
Lights and product keyline are for positioning purposes only – do not output
3G9W – FRONT BEZEL GRAPHICS
Power
LAN 1
LAN 2
LAN 3LAN
4
Interne
t
3G
2G
Lo
w
Med
High
Wi-Fi
Signal Strength
3G9W
HSPA 7.2Mbps Wi-Fi Router
The front panel LED indicators are shown in this illustration and followed by detailed explanations in the
table below.
LED Color Mode Description
POWER
Green On Power on
Off Power off
LAN 1~4
Green On
Powered device connected to the associated port (includes devices with wake-onLAN capability where a slight voltage is supplied to an Ethernet connection)
Off No activity, modem powered off, no cable or no powered device connected to the
associated port
Blink LAN activity present (traffic in either direction)
Wi-Fi
Green On The wireless module is ready.
Off The wireless module is not installed.
Blink Data being transmitted or received over Wi-Fi.
Internet
Green Blink Internet connection established.
Off No connection to the internet or router powered off
3G
Green On Internet connection established.
Blink Connecting with UMTS cellular station
Off
No connection with UMTS cellular station, no activity or router powered off.
2G
Green On Internet connection established.
Blink Connecting to an EDGE, GPRS or GSM cellular station
Off No connection with EDGE, GPRS or GSM cellular station, no activity or router
powered off.
Low
Green On Low signal strength
Off No activity, router powered off or on other signal strength
Med
High
NOTE: The six LEDs on the right side of the front panel display (Internet, 3G, 2G, Low, Med, High) will cycle on and off if PIN code protection is
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Green On Medium signal strength
Off No activity, router powered off or on other signal strength
Green On High signal strength
Off No activity, router powered off or on other signal strength
activated. In this case, you should consult section 4.2.1 PIN Code Protection (page 21) for further instructions.
1.4 Rear Panel
Power
USIM
Reset
LAN1LAN2LAN3LAN4
Main
AUX
1 2 3 4 5 6 7 8
The rear panel contains the ports for data and power connections.
(1) Main 3G Antenna (removable, SMA connection)
(2) Power jack for DC power input (12VDC / 1.5A).
(3) Power button
(4) USIM card slot
(5) Aux 3G Antenna (removable, SMA connection)
(6) Reset button
(7) Four RJ-45 Ethernet LAN ports
(8) 2dBi wireless Antenna (fixed)
3G9W - HSPA 7.2Mbps Wi-Fi Router USER GUIDE
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Quick Setup
Telstra Turbo 7 Series Wireless Gateway USER GUIDE
Quick Setup
2.1 Setup Procedure
These steps explain how to quickly setup your router:
1: Attach the two 3G antennas provided to the ports marked Main and AUX on the back of the router. The
antennas should be screwed in a clockwise direction.
2: Insert your SIM card (until you hear a click) into the USIM slot at the back of the Router.
3: Connect the yellow networking cable to one of the yellow ports found at the back of the Router.
4: Connect the other end of the yellow networking cable to the port on your computer.
5: Connect the power adapter to the Power socket on the back of the Router.
6: Plug the power adapter into the wall socket and press the power button into the ON position (in).
7: Configure the router through the Web User Interface (WUI).
NOTE: Chapters 3 through 8 explain how to setup and use the WUI
8: Save the router configuration and reboot (see section 6.4).
6
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11
Web User Interface
3G9W - HSPA 7.2Mbps Wi-Fi Router USER GUIDE
Web User Interface
This section describes how to access the device via the web user interface using a web browser such as
Microsoft Internet Explorer (version 5.0 or later).
3.1 Default Settings
The following are the default settings for the device.
• Local (LAN) access (username: admin, password: admin)
• Remote (WAN) access (username: support, password: support)
• User access (username: user, password: user)
• LAN IP address: 192.168.1.1
• WAN IP address: none
• Remote WAN access: disabled
• NAT and firewall: enabled
• Dynamic Host Configuration Protocol (DHCP) server on LAN interface: enabled
Technical Note:
During power on, the device initializes all settings to default values. It will then read the configuration profile from the permanent storage
section of flash memory. The default attributes are overwritten when identical attributes with different values are configured. The
configuration profile in permanent storage can be created via the web user interface or telnet user interface, or other management protocols.
The factory default configuration can be restored either by pushing the reset button for more than five seconds until the power indicates LED
blinking or by clicking the Restore Default Configuration option in the Restore DefaultSettings screen.
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3.2 TCP/IP Settings
DHCP Mode
When your Router powers up, the Dynamic Host Configuration Protocol DHCP server (on the device) will
start automatically. To set your PC for DHCP mode, check the Internet Protocol properties of your Local Area
Connection. You can set your PC to DHCP mode by selecting Obtain an IP address automatically in the dialog
box shown below.
STATIC IP Mode
To configure your Router manually, your PC must have a static IP address within the Router’s subnet. The
following steps show how to configure your PC IP address using subnet 192.168.1.x. The following assumes
you are running Windows XP.
1: From the Network Connections window, open Local Area Connection (You may also access this screen by
double-clicking the Local Area Connection icon on your taskbar). Click the Properties button.
2: Select Internet Protocol (TCP/IP) and click the Properties button. The screen should now display as below.
Change the IP address to the domain of
the default router and DNS server to the router’s IP address.
NOTE: The IP address of the router is 192.168.1.1 (default), so the PC must be set with a different IP. In the case below, the PC’s IP
address is set as 192.168.1.2
192.168.1.x
(1<x<254) with subnet mask of 255.255.255.0. Set
3: Click OK to submit the settings.
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3G9W - HSPA 7.2Mbps Wi-Fi Router USER GUIDE
3.3 Login Procedure
To login to the web interface, follow the steps below:
NOTE: The default settings can be found in 3.1 Default Settings.
1: Open a web browser and enter the default IP address for the Router in the Web address field. In this case
http://192.168.1.1.
NOTE: For local administration (i.e. LAN access), the PC running the browser must be attached to the Ethernet, and not necessarily to the
device. For remote access, use the WAN IP address shown on the WUI Homepage screen and login with remote username and
password.
2: A dialog box will appear, as illutstrated below. Enter the default username and password, as defined in
section 3.1 Default Settings.
Click OK to continue.
NOTE: The login password can be changed later (see 7.3.3 Passwords)
3: After successfully logging in for the first time, you will reach this screen.
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3.4 Web User Interface Homepage
The web user interface (WUI) is divided into two window panels, the main menu (on the top) and the display
screen (on the bottom). The main menu has the following options: Basic, 3G Settings, Wireless, Management,
Advanced and Status.
Selecting one of these options will open a submenu with more options. Basic is discussed below while
subsequent chapters introduce the other main menu selections.
NOTE: The menu options available within the web user interface are based upon the device configuration and user privileges (i.e. local or
remote).
BASIC / HOME
The Basic / Home screen is the WUI homepage and the first selection on the main menu. It provides
information regarding the firmware, 3G, and IP configuration.
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The following table provides further details.
Fields Description
3G9W - HSPA 7.2Mbps Wi-Fi Router USER GUIDE
Software version
Bootloader version
Wireless driver
version
Network
Link
Mode
Signal strength
SIM info
LAN IP Address
WAN IP Address
Default Gateway
Primary DNS Server
Secondary DNS
server
Date/Time
The software version of the device.
The bootloader version of the device.
The wireless driver version of the wireless module.
The name of or other reference to the mobile network operator.
Shows the connection status of the current 3G connection.
The radio access technique currently used to enable internet access. It can be HSUPA,
HSDPA, UMTS, EDGE, GPRS or Disconnected.
The mobile network (UMTS or GSM) signal quality available at the device location. This signal
quality affects the performance of the unit. If two or more bars are green, the connection is
usually acceptable.
Shows the SIM card status on the device.
Shows the IP address for LAN interface.
Shows the IP address for WAN interface.
Shows the IP address of the default gateway for the WAN interface.
Shows the IP address of the primary DNS server.
Shows the IP address of the secondary DNS server.
The time according to the device’s internal clock
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3G Settings
3G9W - HSPA 7.2Mbps Wi-Fi Router USER GUIDE
3G Settings
This menu includes 3G service Setup and PIN Configuration.
NOTE: Sections 8.3 and 8.4.2 also provide information about the 3G service.
4.1 3G Service Setup
Select your 3G service settings according to predefined or custom profiles. Setup instructions are provided in
the following sections for your assistance.
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4.1.1 Profile Setup
Your Service Provider will provide the information required to complete the first time setup instructions below.
This includes profile, username and password. Only complete those steps for which you have information and
skip the others.
1. If your SIM card is not inserted into the gateway, then do so now.
2. Type the APN in the APN field. If you have not received a username and password, leave these fields empty.
3. Click the Save button to save the new settings and reboot the Gateway. .
4. After reboot, the Device Info for 3G network box in the WUI Basic screen should indicate an active connection,
as shown below. The 3G and Internet LEDs on the front panel of the Gateway should also be blinking.
If the LEDs are off, then either your profile settings are incorrect, the SIM card is not working or the service
network is unavailable. In either case, contact Technical Support for further instructions.
NOTE: If the LEDs light in an on/off pattern moving from left to right this indicates that your SIM is PIN Locked, please lee PIN Lock Off on
page 21 for instruction on how to fix this
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3G9W - HSPA 7.2Mbps Wi-Fi Router USER GUIDE
4.2 PIN Configuration
This screen allows for changes to the 3G SIM card PIN code protection settings.
NOTE: If you have entered the incorrect PIN 3 times, your SIM card will be locked for your security. Please call your 3G Provider for
assistance.
4.2.1 PIN Code Protection
PIN code protection prevents the use of a SIM card by unauthorized persons. To use the 3G internet service
with this router however, the PIN code protection must be disabled. If the SIM card inserted into the Router is
locked with a PIN code, the web user interface will display the following screen after login.
PIN Lock Off
If you wish to connect to the Internet using a PIN locked SIM card, you must first turn PIN code protection Off.
Select PIN lock Off, enter the PIN Code and click Save/Apply. The following dialog box should now appear.
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PIN Lock On
After you are finished using your SIM card for Internet service, you may wish to lock it again. In this case, first
go to the 3G Settings - PIN Configuration screen, as shown below. Select PIN lock On, enter the PIN Code and
click Save/Apply.
After you do so, the following dialog box should appear.
You can now return your SIM card to your cellular phone or other mobile device.
NOTE: If the dialog box fails to appear, check your PIN code before trying again. Keep in mind you only have 3 attempts before your SIM
card is locked. Contact your 3G provider if you require assistance.
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3G9W - HSPA 7.2Mbps Wi-Fi Router USER GUIDE
4.2.2 PIN Code Change
If you wish to change your PIN code for greater security, enable the PIN Code protection. Go to the previous
section and follow the procedure listed under PIN Lock On.
After locking the SIM card, select PIN Code Change and enter your Old and New PIN codes in the fields
provided and click Save/Apply.
NOTE: If you forget to change the PIN Code without first turning on PIN lock protection, you will see this dialog box as a helpful reminder.
NOTE: If your PIN Code change request was successful the following dialog box will display.
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Wireless
3G9W - HSPA 7.2Mbps Wi-Fi Router USER GUIDE
Wireless
The Wireless submenu provides access to Wireless Local Area Network (LAN) configuration settings
including:
• Wireless network name
• Channel restrictions (based on country)
• Security
• Access point or bridging behaviour
• Station information
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5.1 Setup
This screen allows you to configure basic features of the wireless LAN interface. You can enable or disable
the wireless LAN interface, hide the network from active scans, set the wireless network name (also known as
SSID) and restrict the channel set based on country requirements. The Wireless Guest Network function adds
extra networking security when connecting to remote hosts.
Option Description
Enable Wireless
Hide Access Point
SSID
[1-32 characters]
BSSID
Country
Wireless Guest
Network
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A checkbox that enables (default) or disables the wireless LAN interface. When selected,
the Web UI displays Hide Access point, SSID, BSSID and Country settings.
Select Hide Access Point to protect the access point from detection by wireless active
scans. To check AP status in Windows XP, open Network Connections from the start Menu
and select View Available Network Connections.
listed there. To connect a client to a hidden access point, the station must add the access
point manually to its wireless configuration.
Sets the wireless network name. SSID stands for Service Set Identifier. All stations must
be configured with the correct SSID to access the WLAN. If the SSID does not match, that
user will not be granted access.
The BSSID is a 48bit identity used to identify a particular BSS (Basic Service Set) within
an area. In Infrastructure BSS networks, the BSSID is the MAC (Media Access Control)
address of the AP (Access Point) and in Independent BSS or ad hoc networks, the BSSID is
generated randomly.
A drop-down menu that permits worldwide and specific national settings. Each country
listed below enforces specific regulations limiting channel range:
• USA = worldwide
• Australia/Japan = 1-14
• Jordan = 10-13
• Israel = 1-13
The Guest SSID (Virtual Access Point) can be enabled by selecting the Enable Wireless Guest
Network checkbox. Rename the Wireless Guest Network as you wish.
NOTE: Remote wireless hosts cannot scan Guest SSIDs.
If the access point is hidden, it will not be
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