Netcom NB9W, NB9 User Manual
User Guide
NB9, NB9W
ADSL2+ VoIP Modem Router
2 NB9/NB9W ADSL2+ VoIP Router
YML790 Rev8
Did you know your phones will disrupt
your ADSL2+ connection...
Even If You Have Older ADSL Filters?
Due to faster ADSL speeds, an inline ADSL2+ Microfilter stops your ADSL connection being disrupted by telephones
connected to the same line. Older filters cannot handle these speeds. A high-quality Microfilter from NetComm will
ensure you have a stable broadband Internet connection with no reduction in the quality of your telephone service.
Having one easy to install Microfilter for every telephone type device, including dial up modems and Foxtel, is
essential to reducing voice and data service problems and interruptions.
NetComm EM1550 ADSL2+ Microfilters conform to relevant ACA requirements and Telstra specifications
and will:
• Help you obtain faster technical support from your ISP
• Minimise unexplained disruption of your ADSL connection
• Work with all current ADSL connection speeds
• Microfilters are also splitters which allow you to connect the line between phone and modem
Grab your NetComm Microfilters today, either:
Visit a retailer closest to you...
Harvey Norman, Officeworks or Harris Technology.
Order direct...
Visit www.netcomm.com.au/ADSL/EM1550.php
Phone (02) 9424-2055 (Quote Ref No - 1550)
Contents
Overview ..................................................................................................................................................... 5
NB9/NB9W Package Contents................................................................................................................. 6
Selected terminology used in this manual ................................................................................................ 6
Do I need a micro filter? .......................................................................................................................... 6
Multi-purpose Gateways and In-line Splitters ............................................................................................ 6
Minimum System Requirements:................................................................................................................7
Getting to Know the NB9/NB9W ................................................................................................................. 8
Back Panel Ports .................................................................................................................................... 9
Default Settings ........................................................................................................................................ 10
Restore Factory Default Setting ............................................................................................................. 10
Connecting the NB9/NB9W ...................................................................................................................... 11
1. Connecting the Cables ...................................................................................................................... 12
2. Establishing an ADSL connection via PPPoE ....................................................................................... 13
3. Establishing your Wireless Connection (for NB9W only) ....................................................................... 15
4. Setting up your VoIP account ............................................................................................................. 16
Computer Hardware Configuration ........................................................................................................... 18
Digging Deeper – Advanced Settings ....................................................................................................... 21
Basic ................................................................................................................................................... 22
Basic>Home ................................................................................................................................. 22
Basic>ADSL Quick Setup ............................................................................................................... 23
Voice ................................................................................................................................................... 24
About SIP & VoIP ............................................................................................................................ 24
Voice Menu 1 ................................................................................................................................ 25
Voice > Dial Plan ........................................................................................................................... 29
Voice > Dial Plan > Outgoing .........................................................................................................29
Voice > Dial Plan > Incoming ......................................................................................................... 30
Voice > Dial Plan > Advance .......................................................................................................... 31
Wireless (NB9W only) ........................................................................................................................... 33
Wireless Setup .............................................................................................................................. 33
Wireless Security Quick Setup ........................................................................................................34
Wireless Security in Detail .............................................................................................................. 37
Wireless Configuration ...................................................................................................................41
Wireless > Mac Filter ..................................................................................................................... 43
Wireless > Bridge .......................................................................................................................... 44
Wireless > Station Info ................................................................................................................... 44
Management ........................................................................................................................................ 45
Management > Device Settings > Backup ...................................................................................... 45
Management > Device Settings > Update ....................................................................................... 45
Management > Device Settings > Restore Default ........................................................................... 45
Management > Device Settings > Update Firmware ........................................................................46
Management > SNMP ................................................................................................................... 47
Management > SNTP .................................................................................................................... 48
Access Control > Services.............................................................................................................. 49
Access Control > IP Addresses ....................................................................................................... 50
Access Control > Password ............................................................................................................ 51
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Save & Reboot ............................................................................................................................... 51
Advanced ............................................................................................................................................. 52
Advanced > WAN .......................................................................................................................... 52
Advanced > LAN ........................................................................................................................... 54
Advanced > NAT > Port Forwarding ................................................................................................ 57
Advanced > NAT > Port Triggering .................................................................................................. 59
Advanced > NAT > DMZ ................................................................................................................ 60
Advanced > Security > IP Filtering .................................................................................................. 61
Advanced > Security > Parental Control .......................................................................................... 62
Advanced > QoS ........................................................................................................................... 63
Advanced > Routing > Default Gateway .......................................................................................... 65
Advanced > Routing > Static Route ................................................................................................ 66
Advanced > DNS > DNS Server ...................................................................................................... 68
Advanced > DNS > Dynamic DNS ..................................................................................................69
Advanced > DSL ........................................................................................................................... 70
Status .................................................................................................................................................. 71
Status > Diagnostics ...................................................................................................................... 71
Status > System Log ..................................................................................................................... 72
Status > Statistics ......................................................................................................................... 72
Status > WAN ................................................................................................................................ 73
Status > Route .............................................................................................................................. 74
Status > ARP ................................................................................................................................. 75
Status > DHCP .............................................................................................................................. 76
Status > Bridging .......................................................................................................................... 77
Status > IGMP Proxy ...................................................................................................................... 78
Appendix A: Troubleshooting .................................................................................................................... 79
Problems with LAN ............................................................................................................................... 79
Problems with WAN .............................................................................................................................. 79
Problem with Wireless .......................................................................................................................... 80
Appendix B: Establishing your wireless connection (for NB9W only) ...................................................... 81
Windows XP service pack 2 .................................................................................................................. 81
Mac OSX 10.4 ..................................................................................................................................... 84
Windows Vista ...................................................................................................................................... 86
Appendix C: How to change Wireless Security on your NB9W ................................................................. 91
Appendix D: Glossary ................................................................................................................................ 94
Appendix E: Registration and Warranty Information .............................................................................. 104
WARNING
For your safety the Antenna must be fitted before any cables are connected to the unit, and all cables should be removed before the
Antenna is removed. All replacement Antennas should be of a type approved by NetComm.
VERY IMPORTANT NOTE:
1. The NB9/NB9W is equipped with an automatic ‘back-up’ telephone line which will connect you to the emergency operator when 000
is dialled on the handset. For this feature to function correctly, you need a functioning telephone line and that line needs to be correctly
connected to the NB9/NB9W’s line port. NetComm will not be liable to any person for any expenses, losses, damages or costs if the
emergency operator cannot be reached for any reason beyond NetComm’s control, including but not limited to the non-existent or
incorrect connection of the telephone line to the NB9/NB9W; faults in line cords, plugs or other cabling/exchange faults; lightning
strikes disabling the NB9/NB9W line circuits; the user disabling the LifeLine support in the NB9/NB9W advanced features; problems
with the user’s handset or damage caused to the NB9/NB9W by it; the user not having a valid account with the telephone service
providers for a regular telephone service; and the ‘000’ service being congested or not operational.
2. NetComm will not be liable for any expenses, losses, damages or costs from a user inadvertently using the PSTN Service to make calls.
OVERVIEW
Thank you for purchasing the NetComm NB9/NB9W ADSL2+ VoIP Router. NetComm is proud to introduce
this entirely new class of all-in-one device incorporating ADSL2+, VoIP and Wireless in a single compact
unit. The NB9/NB9W is truly a ‘broadband communications gateway’ that, when attached to the appropriate
ISP services, will enable multiple broadband communications streams to run concurrently into your home or
office. Data and voice services can be delivered and distributed to multiple PCs at the same time, while the
data packets can be managed via ‘Quality of Service’ (QoS) controls to ensure that priority is given to voice
traffic, or to the traffic of your choice.
The VoIP ‘terminal adaptor’ capability enables you to connect existing telephones to the device to make
inexpensive or free VoIP phone calls to any destination, while simultaneously providing internet connectivity
for multiple computers.
Let’s look at some of the capabilities offered by the NB9/NB9W in brief:
ADSL Broadband
The NB9/NB9W offers the next generation of broadband ADSL technology with ADSL2/2+, which boosts
ADSL’s performance significantly, improves interoperability, and supports new applications, services and
deployment conditions.
VoIP (Voice over Internet Protocol)
The NB9/NB9W connects one or two analogue telephones to a VoIP service as well as providing a pass
through connection for your existing landline. The two Phone (FXS) ports even allow two separate VoIP
numbers with a VoIP Service Provider (VSP). The PSTN Line (FXO) port provides telephone back-up should
your VSP, ADSL service or power to the NB9/NB9W fail.
Wireless (NB9W only)
In addition to fast, standard 802.11g-based wireless, the NB9W incorporates Broadcom’s state-of-the-art
XPress and Afterburner technology* to radically improve the performance of wirelessly-connected devices.
* Your wireless device must have a suitable wireless card to take advantage of these technologies.
QoS
With the addition of bandwidth-hungry applications to the SOHO/Home network the NB9/NB9W has not
overlooked one of the most important features for a home Internet gateway – Quality of Service (QoS) The
QoS implementation in the NB9/NB9W is extremely sophisticated allowing you to prioritise data on your
network according to rules you make.
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NB9/NB9W Package Contents
Your NB9/NB9W contains the following items:
• NB9 or NB9W ADSL2+ Modem Router
• 15VDC 1.6 Amps power supply
• RJ-11 ADSL Line connection cable
• RJ-45 10/100 Ethernet cable
• Removable Antenna
• User Guide (on CD)
• Quick Start Guide
Selected terminology used in this manual
POTS
Pass-through Line
RJ11
Ethernet
RJ45
LAN
WLAN
VSP
A telephone line used for a standard phone-line and service will be referred to as POTS
(=Plain Old Telephone Service)
The line that connects the NB9/NB9W to a POTS line may be referred to as a pass-through
line
Telephone cables may be referred to as RJ11 which is the format of the connection plug
used for telephones
Local area network traffic will be carried by standard Category 5 cable referred to as
Ethernet
Ethernet cables may also be referred to as ‘RJ45’ which is the format of the connection plug
used for network devices
Local Area Network
Wireless Local Area Network
VoIP Service provider
Do I need a micro filter?
Micro filters are used to prevent interference between phones and fax machines, and your ADSL service. If
your ADSL-enabled phone line is being used with any equipment other than your ADSL Modem then you will
need to use one Micro filter for each phone device in use. Telephones and/or facsimiles in other rooms that
are using the same line will also require Microfilters. A suitable Microfilter can be purchased from NetComm
or your Service Provider, if required.
Multi-purpose Gateways and In-line Splitters
The multi-purpose ADSL/VoIP gateway uses a different micro filter configuration to an ADSL modem/router.
With the NB9/NB9W, an in-line splitter is placed between a telephone outlet and the NB9/NB9W. One RJ11
cable is then connected from the splitter’s PHONE port to the NB9/NB9W LINE port. Another is connected
from the splitters ADSL or MODEM port to the NB9/NB9W ADSL port. This is to allow the ‘pass-through’ line
to connect via the POTS if necessary. (See diagram on page 9)
MINIMUM SYSTEM REQUIREMENTS:
Different aspects of the NB9/NB9W have different requirements, so let’s look at them in turn. We’ll start with
your computer, which ought to match the following requirements if you are to enjoy the benefits of a highspeed ADSL connection and use of VoIP and Wireless Networking.
PC Requirements:
• Any computer running Windows 98/2000/Me/XP/Vista or Macintosh OSX
• Ethernet or Wireless Network card
• CD-ROM drive
• Web browser e.g.
• Internet Explorer 5.1 (or better)
• Netscape Navigator
• Mozilla FireFox 1.0.4
ADSL Requirement:
• ADSL broadband connection to an ISP (Internet Service Provider)
• ADSL In-line Splitter/Filter (Please refer to Do I need a micro filter? for more information)
Note: Connection at ADSL2 or 2+ rate depends on the service offered by your ISP; the device will operate at standard ADSL rates in
the absence of the 2 or 2+ service. Consult your ISP for details.
VoIP Requirements:
• One or two telephone handsets for VoIP service
Note: The NB9/NB9W serves as an Analogue Terminal Adaptor so any touch-tone phone may be used for VoIP services.
• Account with a VoIP Service Provider (VSP) including relevant account details
Wireless Requirements (for NB9W only):
• Wireless Network Interface Card (NIC) for each intended computer
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GETTING TO KNOW THE NB9/NB9W
It is recommended that you take a moment to acquaint yourself with the indicator lights, ports and default
settings of the NB9/NB9W prior to commencing with installation.
LED INDICATORS
LED Colour Mode Function
POWER
ADSL
LINE
PHONE1
PHONE2
LAN 1x ~4x
NB9W only
WLAN
WLAN ACC
Green On The router is powered up
Off The router is powered down
Green On The ADSL Link is established
Off The ADSL Link is not established
Green Blink The ADSL line is training or traffic is passing through
Green On FXO (Pass through) Line is off hook
Off FXO Line is on hook
Green On FXS (VoIP) Phone 1 is off hook
Off FXS Phone 1 is on hook
Green On FXS Phone 2 is off hook
Off FXS Phone 2 is on hook
Green On Ethernet link is established
Off Ethernet link is not established
Green Blink Data transmitting/receiving over Ethernet
Green On Wireless module is ready
Off Wireless module is not installed
Green Blink Data transmitting/receiving over Wireless
See User Guide WLAN Access Control
Back Panel Ports
Port Name Function
WLAN ACC (for NB9W only)
Antenna (for NB9W only)
4 x LAN
ADSL
Line
Power
Reset
WLAN Access Control.
Wireless LAN antenna.
4 x 10/100 Base-T Ethernet jack (RJ-45) to connect to your Ethernet Network card or
Ethernet Hub / Switch.
Telephone jack (RJ-11) to connect to your Telephone Wall Socket (ADSL line).
Telephone jack (RJ-11) to connect to your Telephone Wall Socket (note you will
require an in-line splitter to split your telephone line if one wall point is used for both
your ADSL and telephone service).
Connect the power adaptor that comes with your NB9/NB9W.
Reset button. Depress for 10 seconds to return your NB9/NB9W to its default
settings.
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DEFAULT SETTINGS
The following are the default LAN (Local Area Network) and WAN (Wide Area Network).
LAN (Management)
• Static IP Address: 192.168.1.1;
• Subnet Mask: 255.255.255.0;
• Default Gateway: blank;
WAN (Internet)
• Empty: Once you have run through ‘ADSL Quick Setup’ you will have a saved WAN connection;
• Default connection type: PPPoE (most common for Australian ISPs);
• VPI / VCI: 8 / 35;
Modem Access
• Username: admin
• Password: admin
Restore Factory Default Setting
Restore Factory Defaults will reset the NB9/NB9W to its factory default configuration.Occasionsmay present
themselves where you need to restore the factory defaults on your NB9/NB9W such as:
• You have lost your username and password and are unable to login to your NB9/NB9W’s web
configurationpage;
• You have purchased your NB9/NB9W from someone else and need to reconfigurethedevice to work with
your ISP;
• You are asked to perform a factory reset by NetComm Support staff
In order to restore your NB9/NB9W to its factory default settings, please follow these steps:
• Ensure that your NB9/NB9W is powered on (for at least 10 seconds);
• Use a paper clip or a pencil tip to depress the reset button for ten seconds and release. At this point, the
reset is in progress. Do not power off the unit at this point;
• When indicator lights return to steady green, reset is complete. The default settings are now restored.
The entire process takes about 45 seconds to complete;
• Once you have reset your NB9/NB9W to its default settings you will be able to access the device’s
configuration web interface using http://192.168.1.1 with username ‘admin’ and password ‘admin’;
CONNECTING THE NB9/NB9W
Phone
ADSL/Modem
1 or 2 Analogue
Telephones
Laptop Computer
connected wirelessly
Computer connected
via Ethernet
Computer connected
via Ethernet
Computer connected
via Ethernet
Computer connected
via Ethernet
RJ-11 Telephone line
RJ-45 Ethernet cable
Telephone
Socket
Follow the steps in this section to configure ADSL, VoIP, Wireless, only one, or any combination of these. The
diagram below shows you how to connect the NB9/NB9W to your PC, ADSL and POTS service.
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1. Connecting the Cables
Note: If you wish to link to the NB9W wirelessly at the outset, see Establishing a Wireless Connection below.
1. Connect your PC using Ethernet cable to one of the LAN ports of your NB9/NB9W;
2. Connect the POTS pass-through line ;
i. Connect telephone wall-socket to port on in-line splitter called LINE;
ii. Connect one end of an RJ11 (telephone) cable to PHONE port of the in-line splitter and connect the
other end to the LINE port on NB9/NB9W;
3. Connect the ADSL service - connect one end of a second RJ11 (telephone) cable to the ADSL/Modem
port of the in-line splitter and connect the other end to the ADSL port of the NB9/NB9W;
4. Connect the power cable to the Power socket and plug into a power source;
5. Switch your NB9/NB9W on at the powerpoint;
6. Switch on your PC.
Make sure the LAN LED (light) on your NB9/NB9W is on, which indicates that network function is active.
Note that the pass-through service is provided as a back-up and that calls made through this line are not the same VoIP calls and will
be subject to normal telecommunications charges.
The next section explains how to establish your ADSL connection to the Internet.
2. Establishing an ADSL connection via PPPoE
Having physically connected your NB9/NB9W, the next step is to establish your ADSL connection to the
Internet, via your ISP.
Nearly all Australian ISPs connect their clients via a standard method called PPPoE (Point-to-Point Protocol
over Ethernet). Your NB9/NB9W has a ‘Quick Setup’ page configured for easy access via PPPoE, so all you
need to do is enter the Username and Password issued by your ISP, click the ‘Save & Reboot’ button and
connection will follow. This sequence will be explained here.
Note: If you are not using a PPPoE connection type, please consult the User Guide (on CD) for details on changing your connection
type. If unsure, follow the steps in this section first.
At this point you must have your NB9/NB9W connected according to Section 5.1, with your PC connected
to the NB9/NB9W via Ethernet cable (or wireless link for NB9W only). You must also have your ISP-supplied
username and password on hand.
1. For Windows users, insert the accompanying CD into your CD-ROM drive. An autorun screen should
appear. Click the ‘Configure NB9/NB9W’ button;
Note: If you do not have a CD-ROM or are running a non-Windows OS, you can access the NB9/NB9W Configuration page by opening
a web browser and entering http://192.168.1.1 into the Address / Location field. If you are not able to access the login screen by this
means, go to the section titled ‘Computer Hardware Configuration’ in the User Guide (on CD) for instructions and come back here when
this is completed. Otherwise, proceed to next.
2. Enter the username ‘admin’ and password ‘admin’ and click ‘OK’;
3. The following web page is displayed:
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4. Enter your PPPoE Username and PPPoE Password and click the Save & Reboot. The NB9/NB9W will
apply all of the settings in approximately 2 minutes.
5. After several minutes, you should then see the Basic>Home page indicating your ADSL service is
connected. Proceed to configure VoIP and Wireless, if required.
3. Establishing your Wireless Connection (for NB9W only)
Wireless networking provides an alternative connection to using Ethernet cable. Wireless access is enabled
by default on your NB9W with the following default settings:
• Wireless network name (SSID): ‘wireless’;
• Security: WEP (64-bit) HEX key: ‘a1b2c3d4e5’;
Note: For advanced wireless settings of your NB9W refer to the User Guide included on your NB9/NB9W CD ROM.
If you have a wireless Ethernet card on your PC, you can connect to your NB9W by following these steps:
1. Connect the NB9W as in the diagram on page 9;
2. Enable the wireless connectivity of your PC;
3. Search for available wireless networks;
4. The default name (SSID) of the NB9W’s wireless network, ‘wireless’, will appear;
5. Connect to the SSID ‘wireless’ and when prompted, enter the default HEX password which is A1B2C3D4E5;
6. Proceed with ‘Establishing an ADSL connection via PPPoE’ above.
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4. Setting up your VoIP account
Once you have successfully connected to the Internet you are ready to setup your VoIP account to start
making telephone calls over the Internet. This section will deal with setting up a single VoIP account with
standard settings.
Note: Make sure you get all your necessary VoIP account details from your VSP (VoIP Service Provider) before you begin. These details
are not your ADSL User Name and Password.
Your VoIP checklist includes:
• VoIP/DID Phone Number;
• VoIP account username (known as ‘Auth. ID’ in your NB9/NB9W);
• VoIP account password (known as ‘Auth. Password’ in your NB9/NB9W);
• SIP Proxy Server IP address;
• SIP Proxy Port;
• SIP Proxy Domain;
• Register Expire Time.
Once you have the above settings (crucial ones being VoIP/DID Phone Number, Auth. ID, Auth. Password and
SIP proxy) you are ready to start setting up your VoIP service on your NB9/NB9W.
1. If you are not already logged into your NB9/NB9W, open a web browser and navigate to
http://192.168.1.1 and login with the NB9/NB9W username & password (admin / admin);
2. Click on the ‘Voice’ menu to access the VoIP setup page;
Note: Settings will vary from those shown below depending on your VoIP provider
3. Interface Name: Don’t change the ‘Interface name’ setting;
4. Priority Codec: The priority codec is set to ‘G729’ which means your NB9/NB9W will firstly choose this
codec when communicating with your SIP proxy from your VSP (VoIP Service Provider);
5. Ptime: The ‘ptime’ is the time delay (milliseconds) between voice packets sent. Do not change this value
unless your VSP has asked you to;
6. SIP Proxy: Check the ‘use SIP proxy’ checkbox the enter the SIP Proxy IP address (issued by your VSP);
7. SIP Proxy Port: The default is port 5060, but your VSP may ask you to change this;
8. SIP Proxy Domain: In most cases this is the same value as the SIP Proxy IP address (check with your VSP
if unsure);
9. Register Expire Time: Default is 60 seconds. Don’t change this value unless your VSP instructs you to;
10. DispName: This is the user-defined ‘extension number’ that will display on the other phone connected to
the NB9/NB9W;
11. VoIP Phone Number: issued by VSP
12. AuthID: same as above
13. Auth. Password: VoIP password issued by VSP
14. Once VoIP settings have been entered, click on Apply and Save all VoIP Parameters.
15. Once your SIP client has started, click on the ‘Basic > Home’ to see what the status of your Voice service is:
16. Pick up your telephone, make sure you have dial tone and can make a call.
Note: If you experience any failure in setting up your VoIP, please refer to the User Guide included on your CD ROM for more
information.
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COMPUTER HARDWARE CONFIGURATION
This section provides instructions for configuring the TCP/IP (Network) settingson your computer to work with your
Modem. These steps are only required if you are having trouble accessing your Modem.
Windows® XP PCs
1. In the Windows task bar, click the Start button, and then click Control Panel.
2. Click on Network & Internet Connections icon. (Category mode only).
3. Click the Network Connections icon.
4. In the LAN or High-Speed Internet window, right-click on the icon corresponding to your network
interface card (NIC) and select Properties. (Often, this icon is labelled Local Area Connection).
5. The Local Area Connection dialog box displays with a list of currently installed network items. Ensure
that the check box to the left of the item labelled Internet Protocol (TCP/IP) is checked. Select Internet
Protocol TCP/IP and click on Properties.
6. In the Internet Protocol (TCP/IP) Properties dialog box, click the radio button labelled Obtain an IP address
automatically. Also click the radio button labelled Obtain DNS server address automatically.
7. Click OK twice to confirm your changes, and close the Control Panel.
Windows 2000 PCs
First, check for the IP protocol and, if necessary, install it:
1. In the Windows task bar, click the Start button, point to Settings, and then click Control Panel.
2. Double-click the Network and Dial-up Connections icon.
3. In the Network and Dial-up Connections window, right-click the Local Area Connection icon, and then
select Properties.
4. In the Local Area Connection Properties dialog box, select Internet Protocol (TCP/IP), and then click Properties
5. In the Internet Protocol (TCP/IP) Properties dialog box, click the radio button labelled Obtain an IP address
automatically. Also click the radio button labelled Obtain DNS server address automatically.
6. Click OK twice to confirm and save your changes, and then close the Control Panel.
Windows Me PCs
1. In the Windows task bar, click the Start button, point to Settings, and then click Control Panel.
2. Click on View All Control Panel Options.
3. Double-click the Network icon.
4. The Network Properties dialog box displays with a list of currently installed network components. If the
list includes Internet Protocol (TCP/IP), then the protocol has already been enabled. Skip to step 10.
5. If Internet Protocol (TCP/IP) does not display as an installed component, click Add…
6. In the Select Network Component Type dialog box, select Protocol, and then click Add…
7. Select Microsoft in the Manufacturers box.
8. Select Internet Protocol (TCP/IP) in the Network Protocols list and then click OK. You may be prompted
to install files from your Windows ME installation CD or other media. Follow the instructions to install the
files. If prompted ,click OK to restart your computer with the new settings.
Next, configure the PC to accept IP information assigned by the modem:
9. Follow steps 1 – 4 above..
10. In the Network Properties dialog box, select TCP/IP, and then click Properties. If you have multiple TCP/IP
listings, select the listing associated with your network card or adapter.
11. In the TCP/IP Settings dialog box, click the radio button labelled Obtain an IP address automatically.
12. Click OK twice to confirm and save your changes, and then close the Control Panel.
Windows 95, 98 PCs
First, check for the IP protocol and, if necessary, install it:
1. In the Windows task bar, click the Start button, point to Settings, and then click Control Panel.
2. Double-click the Network icon.
3. The Network dialog box displays with a list of currently installed network components. If the list includes
TCP/IP, and then the protocol has already been enabled. Skip to step 9.
4. If TCP/IP does not display as an installed component, click Add… The Select Network Component Type
dialog box displays.
5. Select Protocol, and then click Add… The Select Network Protocol dialog box displays.
6. Click on Microsoft in the Manufacturers list box, and then click TCP/IP in the Network Protocols list box.
7. Click OK to return to the Network dialog box, and then click OK again. You may be prompted to install
files from your Windows 95/98 installation CD. Follow the instructions to install the files.
8. Click OK to restart the PC and complete the TCP/IP installation. Next, configure the PCs to accept IP
information assigned by the Modem:
9. Follow steps 1 – 3 above.
10. Select the network component labelled TCP/IP, and then click Properties. If you have multiple TCP/IP
listings, select the listing associated with your network card or adapter.
11. In the TCP/IP Properties dialog box, click the IP Address tab.
12. Click the radio button labelled Obtain an IP address automatically.
13. Click OK twice to confirm and save your changes. You will be prompted to restart Windows.
14. Click Yes.
Mac OSX 10.4
1. Click the Apple icon and choose on “System Preferences”.
2. Click on “Network” icon.
3. Set “Location” to “Automatic and “Show” to “Built In Ethernet”.
4. Click on “TCP/IP” tab.
5. In the “Configure” option, choose “Use DHCP with automatic address”.
6. Click on “Apply Now”.
Windows Vista
1. In the Windows task bar, click on Start and then click Control Panel.
2. Click on Network and Sharing Center.
3. Click on Manage Network Connection on the left menu.
4. Right click on Local Area Connection and click on Properties
5. The Local Area Connection dialog box will display a list of currently installed network items. Ensure that
the check box to the left of the item labeled Internet Protocol Version 4 (TCP/IPv4) is checked. Select
Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
6. In the Internet Protocol Version 4 (TCP/IPv4) properties dialog box, click the radio button labeled
“Obtain an IP address automatically”. Also click the radio button labeled “Obtain DNS server address
automatically”.
7. Click OK twice to confirm your changes and close the Control Panel.
Note: For detailed information regarding the advanced features of this product, refer to the Advanced Settings sections.
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DIGGING DEEPER – ADVANCED SETTINGS
Your NB9/NB9W has many advanced features that you may want or need to use in the future. Let’s start by
taking a look at the menus in the web interface.
1. Login to the NB9/NB9W web interface (http://192.168.1.1);
2. Enter your username & password (default is ‘admin’ / ‘admin’);
The NB9/NB9W has the following main menu items:
• Basic
• Voice
• Wireless (NB9W only)
• Management
• Advanced
• Status
Let’s explore these menus in detail.
BASIC
Basic>Home
The first page you see after you have successfully setup your NB9/NB9W is the Basic > Home which provides
a summary of the status of your NB9/NB9W:
Field Description
Uptime System:
Software Version
Bootloader (CPE) Version
Wireless Driver Version
Line Rate – Upstream
Line Rate – Downstream
LAN IP Address
Default Gateway
Primary DNS Server
Secondary DNS Server
VoIP Current Status
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Uptime status for various connections.
The current version of software (firmware) loaded into your NB9/NB9W
The version of the bootloader
The version of the wireless driver
The upstream line rate in Kbps (e.g. 256Kbps)
The downstream line rate in Kbps. (e.g. 1500 Kbps)
The IP address to access the NB9/NB9W on the LAN side
The default gateway that your NB9/NB9W communicates with
The primary DNS server IP address
The secondary DNS server IP address
The status of your VoIP service
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Basic>ADSL Quick Setup
The NB9/NB9W web configuration page can be opened in a Web Browser window of a computer attached to
the device by entering the Web address http://192.168.1.1. Enter User ID: admin and password: admin.
The ‘ADSL Quick Setup’ page will then be displayed when the device is first started, or if you have deleted
your WAN connection settings or reset the NB9/NB9W to factory defaults. The ‘ADSL Quick Setup’ screen
appears as follows:
Field Description
User Id
Password
Save & Reboot
Type in the User ID and Password and click on Save/Reboot, close the browser and wait several minutes. Then
re-open browser window and log into NB9/NB9W again following steps above. You will then see the Basic>Home
page indicating your ADSL service is connected. Proceed to configure VoIP and Wireless, if required.
NOTES:
* PPPoE (Point to Point Protocol over Ethernet) is the standard connection method for Australian ISPs.
** ADSL is ‘UP’: this means the ADSL Synch Light must be steady green
The PPPoE username issued by your ISP (e.g. user@isp.com.au)
The PPPoE password issued by your ISP
This button saves your settings, reboots the NB9/NB9W and connects to the Internet. Once
completed you will be returned to the ‘Basic > Home’ page
VOICE
About SIP & VoIP
Voice Settings
The NB9/NB9W has the ability to connect two regular telephones via the Phone1 and Phone2 ports on the
rear of the unit and provides a number of sophisticated call-management functions such as call forward, call
waiting, call transfer and so on. The following section provides further details of how to set up VoIP services,
and then how to use the advanced telephony functions offered by the NB9/NB9W.
Note: You can use separate VoIP accounts from your VoIP Service Provider but not separate accounts with different VSPs.
This means that you can configure your NB9/NB9W to provide two telephone extensions.
VoIP services are usually provided through a standard technology called SIP, briefly described as follows.
About SIP
SIP, the Session Initiation Protocol, is a signalling protocol for Internet conferencing, telephony, presence,
events notification and instant messaging. SIP is the Internet Engineering Task Force standard for
multimedia conferencing over the Internet. SIP is designed to address the functions of signalling and session
management within a packet-switched network. Signalling allows call information to be carried across
network boundaries while session management provides the ability to control the qualities and attributes of
an end-to-end call.
The Session Initiation Protocol is a peer-to-peer protocol. There are four components in the SIP standard:
• User Agent (UA)
• Proxy Server
• Registrar Server
• Redirect Server
In effect, this means that when you sign up for a VoIP account based on a SIP server, your ‘VoIP’ number and
account details are managed by the SIP server at the VoIP Service Provider premises; by entering your SIP
details (e.g. ‘sip.serviceprovider.com’) along with your VoIP/SIP account number and your account password,
you are ‘registered’ with the service and able to make VoIP calls in practically the same way as with a
traditional phone service (but for a much lower cost.)
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Voice Menu 1
Enter your VoIP details in the NB9/NB9W through the Voice menu.
Clicking on the Voice Menu will retrieve the following screen:
Entries in these fields are as follows:
Field Value
Interface name
Preferred codec
Preferred ptime
Use SIP proxy
SIP Proxy
SIP proxy port
SIP proxy Domain
SIP Outbound Proxy:
Enable SIP tag Matching:
Register Expire Time
Current WAN connection; if you have set up your PPPoE connection to your ISP, this will
display the current WAN connection.
Value recommended by your VSP; default is G.729.
Value recommended by your VSP; default is 20.
This box must be checked to activate the SIP registration process.
Enter SIP proxy IP address provided by your VSP.
Default is 5060. Leave as default unless directed to enter another value by VSP.
Set SIP proxy domain name; usually the same as SIP Proxy unless directed otherwise by VSP.
Leave disable unless directed by VSP.
Remote server for SIP Message: This box must be checked to activate the SIP Message
logging. Leave as default unless directed otherwise by VSP.
Value recommended by your VSP; default is 60 (seconds).
Voice Menu 2
The lower part of the Voice entries screen provides fields in which details of your VoIP telephone number(s)
are entered, along with several other VoIP parameters.
The NB9/NB9W provides for two telephone ‘extensions’. If you have one VoIP number and one telephone
handset, plug this phone into Port 1 and enter the VoIP details in fields labelled with 1… .
If you have two handsets and one VoIP number then enter the same details in fields 1. and 2., above. In this
configuration, both handsets will operate in tandem in the same way as two handsets on an ordinary POTS line.
Notes: for 1 account and 2 handsets. Not all VoIP Service Provider support that function.
If you have two different VoIP numbers from the same VSP a separate ‘extension number’ may be entered for
each handset and calls
Field Means
DispName
Extension
Auth Id
Auth Password
PSTN Call Route
Emergency Calls:
Max Digits
RFC2833 Outband DTMF
RTP Payload Type for RFC2833
Enable Phone Hotline (1&2)
Enable pass “*”Call Feature
to SIP Proxy:
FAX Mode:
Differentiating PSTN & VoIP
Ring Tone.
Differentiating PSTN & VoIP
Dial Tone.
Will appear in telephone LCD display (if present)
VoIP Phone Number. The SIP client phone number.
VoIP account ID, a.k.a. SIP ID or VoIP Phone Number
Account password
Incoming PSTN calls to ring on. Set the PSTN to ring on phone1 or phone2.
Emergency calls default to PSTN connection.
Leave as default – refers to maximum length of digit string
Value recommended by your VSP; default is Auto Negotiation
Value recommended by your VSP; default is 101
Hotline function will automatically connect to a stipulated VoIP or PSTN phone number; if
the box is checked and a number is entered, the nominated phone will ring as soon as the
handset is lifted.
Tick to enable the NB9W to pass “*” key press to the SIP Proxy
Leave as default unless directed by VSP
To differentiate ring tone for PSTN and VoIP calls.
To differentiate dial tone for PSTN and VoIP calls.
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Field Means
Enable Phone 1 call
waiting.
Enable Phone 2 call
waiting.
Call forward Type:.
Signaling and Media QoS.
To enable Call waiting feature on Phone 1.
To enable Call waiting feature on Phone 2.
To enable call forward on phone1 and 2. Calls to the account will be forwarded to the
nominated phone number in “Call Forward Phone Number” field.
Leave as default unless instructed by your VoIP Service Provider.
Once you have input these settings, click Apply and Save VoIP Parameters which will save your settings and
attempt to register the NB9/NB9W with your VSP.
Click on Basic>Home to check the status of your VoIP service. In the Basic-Status window, you will see the
following status indicators:
VoIP Status Indicator Means
Direct Mode
SIP Registration Fail
SIP Registration Success
VoIP is available but you are not connected to a SIP service. You are only able to make VoIP
calls by entering IP details of remote device.
Usually indicates Invalid VoIP/SIP User ID and Password (= VoIP phone number and
Authorisation Code). Check VoIP entries and try again.
Connected to VSP; ready for VoIP phone calls. In this case you will hear a normal dial-tone.
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