NetAlly NetAlly EXG-200-CE Manual
ETHERSCOPE
™
nXG
Controlled Edition
User Guide
NetAlly Network Testing Apps
AutoTest Ping/TCP
Capture Discovery
Wi-Fi Path Analysis
AirMapper™ Performance
iPerf Link-Live
App Store Cable
Software v1.3 Published July 21, 2020
Contents
Contact Us 15
Introduction 16
How to Use this Guide 17
The PDF Reader App 17
Buttons and Ports 22
Charging and Power 26
PoE Charging 26
Safety and Maintenance 29
Legal Notification 32
Home and Android Interface 33
Home Screen 34
Naviga ting the Android System 36
Android Status Bar and Notifications 40
Notification Panel 40
Apps Screen and Store 44
Device Settings 47
Quick Settings Panel 48
Connecting to Wi-Fi 52
Captive Portals 55
Sharing 57
Sharing Files to Link-Live 58
2
Sharing from the Files App 60
Saving a Screenshot 62
EtherScope nXG Controlled Edition
Settings and Tools 63
Naviga tion Drawer 64
About Screen 66
Exporting Logs 67
Test and Management Ports 68
Configuring the Ports 69
Test Ports 71
Management Ports 72
Test and Port Status Notifications 73
Test Port Notifications 74
Management Port Notifications 76
Discovery Notifications 77
PoE 78
VNC/Link-Live Remote 78
EtherScope nXG Controlled Edition
General Setting s 79
Wi-Fi 80
Wired 83
Management 86
3
Preferences 89
Trending Graphs 90
Common Icons 94
Floating Action Button (FAB) and Menu 95
Common Tools 98
Web Browser/Chrome 98
Telnet/SSH 98
Flashlight 101
Software Management 102
Managing Files 103
Files Application 103
How to Move or Copy a File 106
Using a Micro SD Card 107
Using a USB Drive 108
Ejecting Storage Media 109
Using a USB Type-C to USB Cable 110
Updating Software 113
Remote Access 119
Using VNC 121
Using Link-Live Remote 121
Managing NetAlly App Settings 124
Resetting Testing App Defaults 124
4
Saving App Settings Configurations 128
Exporting and Importing Settings 131
Restoring EtherScope nXG Controlled
Edition Factory Defaults 136
Changing the Language 138
Controlled Edition Operation 140
Introduction to EtherScope nXG
Controlled Edition 141
Controlling Feature Availability 149
Permanently Disa bling Features 155
Changing the Administrative
Password 161
EtherScope nXG Controlled Edition
Testing Applications 164
AutoTest App and Profiles 165
AutoTest Overview 167
Managing Profiles and Profile Groups 171
Factory Default Profiles 171
Adding New Profiles 173
Profile Groups 179
Creating New Profile Groups 184
Main AutoTest Screen 188
5
Periodic AutoTest 190
Periodic AutoTest Settings 190
Running Periodic AutoTest 192
Wired AutoTest Profiles 195
Wired Profile Results 200
PoE Test Results 202
Wired Link Test Results 205
802.1X Test Results 210
VLAN Test Results 212
Switch Test Results 214
Wired Profile FAB 221
Wired Profile Settings 225
PoE Test Settings 226
Wired Connection Settings 230
VLAN Settings 234
Stop After 236
HTTP Proxy 237
Wi-Fi AutoTest Profiles 239
Wi-Fi Profile Test Results 243
Wi-Fi Link Test Results 246
Connect Log 256
Channel Test Results 257
AP (Access Point) Test 261
6
Wi-Fi Profile FAB 264
Wi-Fi Profile Settings 268
Wi-Fi Connection Settings 270
Advanced (Wi-Fi Connection) Settings 283
Channel Test Settings 286
HTTP Proxy 289
DHCP, DNS, and Gateway Tests for
Wired and Wi-Fi AutoTests 291
DHCP or Static IP Test 292
DNS Test 304
Gateway Test 309
Test Targets for Wired and Wi-Fi
AutoTests 314
Adding and Managing Test Targets 315
Target Test Results Screens 319
AutoTest Ping Test 322
AutoTest TCP Connect Test 328
HTTP Test 332
FTP Test 344
Air Quality AutoTest Profiles 354
Air Quality Profile Results 356
Air Quality Profile Settings 360
Ping/TCP Test App 365
7
Ping/TCP Settings 366
Populating Ping/TCP from Another
App 366
Configuring Ping/TCP Settings
Manually 369
Running Ping/TCP Tests 373
Capture App 377
Capture Settings 378
Running and Viewing Captures 385
Discovery App 391
Introduction to Discovery 393
Main Discovery List Screen 395
Searching the Discovery List 398
Filtering the Discovery List 400
Sorting the Discovery List 403
Security Auditing – Batch
Authorization 406
Refreshing Discovery 411
Uploading Discovery Results to LinkLive 412
Discovery Details Screens 414
Top Details Card 416
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Lower Cards in Device Details 422
Problems 424
Addresses 425
TCP Port Scan 426
VLANs 429
Interfaces 430
SNMP 436
Connected Devices 438
Resources 439
SSIDs 440
Discovery App Floating Action Menu 442
Device Types 447
Routers 448
Switches 449
Unknown Switches 450
Network Servers 452
Hypervisors 453
Virtual Machines 454
Wi-Fi Controllers 456
Access Points (APs) 457
Wi-Fi Clients 458
VoIP Phones 459
Printers 460
9
SNMP Agents 461
NetAlly Tools 462
Hosts/Clients 463
Discovery Settings 465
SNMP Configuration 468
Active Discovery Ports 476
Extended Ranges 477
Devices Discovered Through Other
Devices 482
Device Health Interval 488
ARP Sweep Rate 490
SNMP Query Delay 491
Auto AP Grouping Rules 492
Problem Settings 497
TCP Port Scan Settings 501
Wi-Fi Analysis App 504
Wi-Fi Analysis and Discovery 506
Wi-Fi App List Screens 507
Wi-Fi App List Screens 508
Filtering in the Wi-Fi App 512
Sorting in the Wi-Fi App 517
Uploading Wi-Fi Results to Link-Live 519
Wi-Fi Details Screens 521
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Wi-Fi Problems Screen 524
RF and Traffic Statistics Overview 526
Locating Wi-Fi Devices 531
Assigning a Name and Authorization
to a Device 539
Channels Map 552
Channels Utilization 553
Channels Overlap 557
Channels 561
SSIDs 565
APs 570
BSSIDs 574
Clients 586
Interferers 596
Path Analysis App 600
Introduction to Path Analysis 601
Path Analysis Settings 602
Populating Path Analysis from
Another App 602
Configuring Path Analysis Manually 602
Running Path Analysis 606
Path Analysis Results and Source
EtherScope Cards 608
11
Layer 3 Hops 612
Layer 2 Devices 617
Uploading Path Analysis Results to
Link-Live 623
AirMapper™ App 625
AirMapper Settings 626
Configuring an AirMapper Survey 627
Wi-Fi General Settings that Affect
AirMapper 630
Collecting AirMapper Data 637
Starting a New Survey 644
Performance Test App 646
Introduction to Performance Testing 648
Performance Test Setting s 650
Saving Custom Performance Tests 651
Configuring the Source EtherScope
nXG Controlled Edition 656
Configuring Performance Endpoints 673
OneTouch 10G Performance Peer 674
LinkRunner G2 Reflector 676
LinkRunner AT Reflector 678
NPT Reflector Software 680
12
Running a Performance Test 682
Performance Test Results 683
Performance Service Detailed Results 685
Uploading Performance Results to
Link-Live 692
Running EtherScope as a Performance
Peer 694
iPerf Test App 699
iPerf Settings 701
Saving Custom iPerf Settings 701
Test Accessories in Discovery 702
Configuring iPerf Settings 705
Running an iPerf Test 709
Uploading iPerf Results to Link-Live 713
Link-Live Cloud Service 715
Getting Started in Link-Live Cloud
Service 717
Quick Claiming on the Unit 717
Claiming Manually 720
After Claiming 722
Unclaiming 723
Link-Live App Features 725
13
Saving Locally Only 728
Job Comment 730
Link-Live and Testing Apps 733
Link-Live Sharing Screens 734
Sharing a Text File to Link-Live 737
Cable Test App 740
Cable Test Settings 741
Running Cable Test 742
Open Cable TDR Testing 743
Terminated WireView Testing 746
Toning Function 748
Uploading Cable Test Results to LinkLive 749
Specifications and Compliance 750
Specifications 751
General 751
Wireless 752
Environmental Specifications 759
Certifications and Complia nce 761
14
Contact Us
Online: NetAlly.com
Phone: (North America) 1-844-TRU-ALLY
(1-844-878-2559)
NetAlly
2075 Research Parkway
Colorado Springs, CO 80920
For additional product resources, visit
NetAlly.com/Products/EtherScopenXG.
For customer support, visit
NetAlly.com/Support.
Register your EtherScope nXG
Controlled Edition
Registering your product with NetAlly gives you
access to valuable information on product
updates, troubleshooting procedures, and
other services.
Register on the NetAlly Support Page.
15
Back to Title and Contents
EtherScope nXG CE User Guide
Introduction
The EtherScope nXG Controlled Edition
Portable Network Expert is a rugged, hand-held
tool for testing and analyzing copper, fiber, and
Wi-Fi networks. It features applications
developed by NetAlly for network discovery,
measurement, and validation, which are
available from the H ome and Apps screens.
All NetAlly hand-held testers include access to
Link-Live Cloud Service at Link-Live.com. LinkLive is an online system for collecting,
organizing, analyzing, and reporting your test
results. Test data is automatically uploaded
once your tester is properly configured. Visit
Link-Live.com and "Claim" your EtherScope
to access these features.
Introduction
How to Use this Guide
This User Guide describes the EtherScope nXG
Controlled Edition's testing functionality and
basic elements of the Android interface.
The guide is meant for users who are knowledgeable about network operations, tests, and
measurements.
The EtherScope nXG Controlled Edition may
also be referred to as just EtherScope or the
"unit" in this guide.
The PDF Reader App
A PDF reader application is pre-installed on
your EtherScope to allow easy navigation of
this guide:
l Tap blue links to go to their destinations.
Underlined blue links open external
websites.
l Touch headings in the Contents list that
starts on page 2 to go to the corresponding
sections.
17
Introduction
l
Use the Search function in the upper
toolbar to find specific terms in the guide.
Once you enter a term and search, the term
appears at the top of the PDF reader screen.
Touch the left and right arrows to search
forwards and backwards in the guide for the
term. In the image below, the user has
searched "problems."
l To scroll quickly up or down in the guide,
touch and drag the page number tab
at the right. Drag the tab to the very top of
18
Introduction
the screen to return to the title page.
l Touch and hold the page number tab
to open a dialog that allows you to return
to the previous page you were viewing.
NOTE: Touching the back buttons, or
, will not take you back to your previous
place in a PDF.
l To browse the PDF Contents or
Bookmark s, touch the action overflow icon
in the upper tool bar.
19
Introduction
Select Contents to view the list of chapters
and choose a section to read.
20
Introduction
l Tap the blue Back to Title and Contents
link wherever it appears to return to the
title page with app links.
l Scroll to show or hide the app toolbars at
the top of the Adobe Reader screen and the
floating action button (FAB) at the
bottom right.
l Tap the screen twice to zoom in or out.
To download this guide onto another device,
you can transfer the PDF file using one of the
methods described in the Managing Files
section, or go to
NetAlly.com/Products/EtherScopenXG.
Back to Title and Contents
21
Introduction
Buttons and Ports
Button and port functions on your EtherScope
unit are described below.
22
FEATURE DESCRIPTION
Fiber Port
1G/10GBASE-X
RJ-45 LAN Port
10M/100M/1G/
2.5G/5G/10GBASE-T
Transmit LEDs
USB Type-A Port
RJ-45 Cable Test
and Management
Port
USB Type-C
On-the-Go Port
Power Button
and LED
Microphone
Flash
Micro SD Card
Slot
Connects to anSFP ad apter
and fiber cable for network
testing.NOTE: 100FX SFPs are
not supported.
Connects to a copp er Ethernet
cabl e fornetwork testing
Chargesthe unit if PoEClass 4
orhigher is available
GreenLED lit: Linked
Yellow LED flashing:Activity
Connects to any USB device
Connects to anEthernet cable
forpatch cable testing and
unit management
Connects to a USB Type-C
connector for file transferand
tothe included AC adapter for
charging the unit
GreenLED:Unit is powered on
Red LED: Unit is c harging
Allows voice input
Acts as a flashlight
Used for removable storage
expansion(See Inserting a
MicroSD Card below.)
Introduction
23
Introduction
FEATURE DESCRIPTION
Volume Buttons
Speaker
See Test and Management Ports for detailed
explanations of the port functions.
Refer to the product Specifications if needed.
Increase or decrease the
audiovolume
Produces audio
Inserting a Micro SD Card
A Micro SD card must be inserted with the
metal contacts facing the front
touchscreen) of the unit, as shown below.
The card should slide in easily when properly
oriented. You may need a paperclip or
thumbnail to carefully push the SD card in far
(towards the
24
Introduction
enough to engage the spring mechanism for
insertion and removal.
Using a Kensington Lock
The Kensington Lock slot is the right, front vent
hole on the bottom of the unit, as shown
below.
25
Introduction
Charging and Power
Your EtherScope nXG Controlled Edition
includes a USB-C 15V/3A power adapter.
WCAUTION: Only the NetAlly-supplied power
adapter is supported.
To begin charging the internal Lithium Ion
battery, plug the included power adapter into
an AC outlet and the USB-C charging port on
the left side of the unit. The Power LED button
turns red when the unit is in charging mode
and turns off at full charge. The unit will fully
charge in 2-4 hours via AC power.
When in charging mode (meaning the unit is off
but plugged into an AC power source), the unit
will turn on once every 24 hours and top off
the battery charge, then power off again.
Tap the power button briefly to view the
battery level on the screen while the unit is in
charging mode.
When on battery power only, the unit will run
for 3-4 hours, depending on the type of testing
being conducted.
PoE Charging
Power over Ethernet (PoE) is also convenient
26
Introduction
To charge with PoE, connect the top RJ-45 port
on the unit to a network switch with PoE or a
PoE injector. The following conditions must be
met for the unit to charge with PoE:
sleep mode.
enabled in General Settings.
Wired Profile with a passing PoE test to detect
PoE availability, meaning the PoE Test must be
enabled and configured with a Powered Device
Class that is supported by your switch or PoE
Injector. See Wired Profile Settings and Results.
NOTE: If the AutoTest app is not currently
open, the last Wired Profile in the profile list
runs automatically when you power on the
unit or EtherScope detects a new copper link
in the top Wired Test Port.
See Buttons and Ports for port locations and
descriptions.
27
Introduction
Powering On
l To start up the unit, hold down the power
button for approximately one second, until
the power button LED turns green.
l When the display goes into Sleep mode, the
power LED remains on. Touch the power
button briefly to wake up the display. Set
the timing for display sleep and auto power
off in the Device Settings.
l To shut down or restart, hold the power
button for one second until the “Power off”
and "Restart" dialog box appears on the
touchscreen, and then touch Power off or
Restart.
l If the unit is unresponsive to a normal
power off, press and hold the power button
for five seconds to perform a hard
shutdown.
Back to Title and Contents
28
Introduction
Safety and Maintenance
Observe the following safety information:
Use only the Adapter provided or Power over
Ethernet to charge the battery.
Ensure that the Adapter is easily accessible.
Use the proper terminals and cables for all
connections.
WCAUTION: To avoid possible electric shock
or personal injury, follow these guidelines:
l Do not use the product if it is damaged.
Before using the product, inspect the case,
and look for cracked or missing plastic.
l Do not operate the product around
explosive gas, vapor, or dust.
l Do not try to service the product. There are
no serviceable parts.
l Do not replace the battery. There is risk of
explosion if the battery is replaced by an
incorrect battery type.
l Dispose of battery packs and electronics in
compliance with your institution's disposal
instructions.
29
Introduction
l Use as directed. If this product is used in a
manner not specified by the manufacturer,
the protection provided by the product
may be impaired.
Safety Symbols
Warning or Caution: Risk of
W
damage to or destruction of
equipment or software.
X
Warning: Risk of electrical shock.
Not for connection to a public
j
telephone system.
Class 1 Laser Product. Do not look
*
into the las er.
Cleaning
To clean the display, use a lens cleaner and a
soft, lint-free cloth.
To clean the case, use a soft cloth that is moist
with water or a weak soap.
Scratches on the dark-colored plastic can be
removed by lightly scrubbing a 1:2 mixture of
30
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