Stand / Socle / Standa ard
For the 3rd-generation Nest Learning Thermostat
Guide and Warranty / Guide et garantie /
Handleiding en garantie
Before you start
Find a good spot
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Make sure that the Nest Heat Link is already installed.
Grab the power cable and plug that came with
your thermostat.
Heat
Link
Power
cable
Power
plug
The Nest Thermostat is designed to stay in one place.
Choose where you put it carefully:
• It should be installed so that it can communicate
wirelessly with the Heat Link (up to a maximum
distance of 30 m). The home’s construction and
arrangement will affect the communication range.
• It should be near a socket in a room you use often.
• Make sure that it’s not behind any thing. It should
have a clear view of the room.
• Nest Thermostat features like Farsight work best
when the Stand is placed 75 cm-1 m from the floor.
• Keep it away from hot or cold areas, like fireplaces
or drafty windows.
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Put everything together
Stand Base Display
1 Thread the power cable that came with your
thermostat through the stand so that the small
end of the cable comes out in the front.
2 Plug the small end of the cable into the
Nest Thermostat base.
3 Snap the base onto the stand, then secure it with
the provided screws.
4 Press the Nest Thermostat display onto the base
until it clicks.
5 Connect the power plug to the cable, then plug
it into a wall socket.
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All done
Time for setup
Your thermostat will turn on, help you connect to Wi-Fi
and make sure that it’s within range of the Heat Link.
Moving the stand
Moving it around a bit is fine, but moving the stand
across the room can confuse your thermostat. The
Nest Thermostat gets used to the temperature and
level of activity in one spot and isn’t designed to be
moved around.
If you move the stand, your Nest Thermostat may need
a week or two to recalibrate Time-to-Temperature and
Auto-Away.
Cleaning the stand
Just wipe the stand with a damp cloth.
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Online or phone support
nest.com/eu/support
Find answers in the Nest Community
nest.com/community
Recycle your old thermostat
nest.com/eu/recycle
Limited Warranty
THIS LIMITE D WARRANT Y CONTAINS IMP ORTANT INFORM ATION ABOUT YOU R RIGHTS
AND OBLIG ATIONS, AS WELL A S LIMITATIONS AND EXC LUSIONS THAT MAY APP LY TO YOU
AS PART OF THE TERMS AND CO NDITIONS OF SA LE IN EFFECT AT THE T IME THAT YOU
PURCHA SE A NEST PRODU CT.
YOUR RIGHT S AND THIS LIMIT ED WARRANT Y
This Limi ted Warrant y gives you s pecific legal r ights. You may al so have other l egal rights
that var y by state, p rovince or jur isdictio n. For example, t hese right s may include yo ur
rights u nder the Dire ctive 99/44/ EC of the Europe an Parliamen t on Cert ain Aspect s of
Sale of Co nsumer Good s and Associ ated Guaran tees and oth er enactme nts governi ng the
sale of goo ds. The disc laimers, exc lusions and l imitation s of liabilit y under this Lim ited
Warrant y will not app ly to the exte nt prohibit ed by applica ble law. For a full d escriptio n of
your legal r ights, you s hould refer t o the laws appli cable in your ju risdictio n, and you may
wish to con tact a rele vant consum er advisor y servic e. This Limit ed Warrant y is in addition
to your lega l rights in re lation to the P roducts an d does not af fect your s tatutor y rights.
This Limi ted Warrant y only applie s to Produc ts purchase d and used in th e European Uni on.
1. WHAT THIS LIMITE D WARRANT Y COVERS; PER IOD OF COVER AGE
Nest La bs (Europe) Ltd . (“Nest Lab s”) warrant s to the owner o f the enclos ed product t hat
the prod uct conta ined in this box (“ Product ”) will be fre e from defe cts in mater ials and
workman ship for a per iod of two (2) ye ars from the d ate of deliv ery follo wing the origi nal retail
purchas e (the “Warr anty Perio d”). If the Pro duct fails t o conform to t his Limited Wa rranty
during the W arranty P eriod, Nes t Labs will, a t its sole dis cretion, ei ther (a) rep air or replac e
any defe ctive Prod uct or compo nent; or (b) ac cept the ret urn of the Pro duct and ref und the
money ac tually paid b y the original p urchaser f or the Produ ct. Repair o r replacem ent may be
made with a n ew or refurb ished prod uct or compo nents, at Ne st Labs’ so le discret ion, to the
exten t that this is pe rmitted b y local laws in y our jurisdic tion. If the P roduct or a co mponent
incorp orated wit hin it is no longe r available , Nest Labs m ay, at Nest Labs ’ sole discre tion,
replac e the Produc t with a simila r product o f similar func tion. Any Pr oduct that h as either
been rep aired or rep laced unde r this Limite d Warrant y will be cover ed by the term s of this
Limited W arranty f or the longer o f (a) ninety (9 0) days from th e date of deliv ery of the r epaired
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Produc t or Replace ment Produ ct, or (b) the re maining Warr anty Peri od. This Limi ted Warrant y is
transf erable fro m the origina l purchaser t o subseque nt owners, b ut the Warran ty Period w ill not
be exte nded in durat ion or expan ded in covera ge for any suc h transfer.
2. TOTAL SATISFACTION RETURNS POLICY
If you are th e original pur chaser of th e Product an d you are not sat isfied with th is Product f or
any reas on, you may ret urn it, at your c ost, in its or iginal condi tion, withi n thirty (30) da ys of the
origina l purchase an d receive a fu ll refund.
3.WARRAN TY CONDIT IONS; HOW TO GE T SERVICE IF YOU WA NT TO CLAIM UN DER THIS
LIMITED WARRANTY
Before m aking a claim un der this Limi ted Warrant y, the owner of th e Product mus t (a) notif y
Nest La bs of the inten tion to claim b y visiting ne st.com/eu/su pport duri ng the Warrant y Period
and prov iding a descri ption of the al leged failur e, and (b) comply w ith Nest La bs’ returns d elivery
instru ctions. Nes t Labs will ha ve no warrant y obligatio ns with resp ect to a retur ned Produc t if
it deter mines, at its r easonabl e discretio n after exam ination of the r eturned Pr oduct, tha t the
Produc t is an Ineligib le Product (de fined below). Ne st Labs will b ear all cost s of return de livery to
the owner a nd will reimbur se standa rd deliver y costs inc urred by the ow ner, except wit h respect
to any Ineli gible Produ ct, for which t he owner will be ar all delive ry cost s.
4. WHAT THIS LIMI TED WARRAN TY DOES NO T COVER
This Limi ted Warrant y does not c over the foll owing (collec tively “Ine ligible Pro ducts”): Pr oducts
marked as “ sample” or “No t for Sale”, or sold “AS IS ”; or Product s that have be en subject to:
(a) modifications, alterations, tampering, or improper maintenance or repairs; (b) handling,
storage, installation, testing or use not in accordance with the user’s guide or other instructions
provid ed by Nest La bs; (c) abuse or misu se of the Prod uct; (d) break downs, fluct uations or
interruptions in the electricity supply or the telecommunications network; or (e) Acts of God,
includin g, but not limi ted to light ning, flood, t ornado, ear thquake or hu rricane. Th is Limited
Warrant y does not c over consum able part s, including b atterie s, unless dama ge is due to
defec ts in materia ls or workman ship of the Pro duct or sof tware (even i f such consum able part s
or soft ware are pac kaged or sol d with the pro duct). Nest L abs recom mends using o nly
authori sed serv ice provid ers for main tenance or re pair. Unauthor ised use of th e Product or
soft ware can impa ir the Produc t‘s perf ormance an d may invalidat e this Limite d Warrant y.
5. DISCL AIMER OF WARR ANTIES
EXCEPT A S STATED ABOVE IN THIS LIMI TED WARRANT Y, AND TO THE MAX IMUM EXTEN T
PERMITT ED BY APPLICA BLE LAW, NEST L ABS DISCL AIMS ALL EXPR ESS, IMPLIED AND
STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING
THE IMPLIED WAR RANTIES OF MER CHANTABILIT Y AND FITNES S FOR A PARTICUL AR
PURPOSE . TO THE MAXIM UM EXTENT P ERMITTED BY AP PLICABLE L AW, NEST LABS A LSO
LIMITS THE D URATION OF ANY A PPLICABLE IMP LIED WARRANT IES OR CONDITIO NS TO THE
DURATION O F THIS LIMITED WARR ANTY.
6. LIMITATION OF DA MAGES
IN ADDITIO N TO THE WARRAN TY DISCL AIMERS ABOVE, I N NO EVENT WILL NE ST LABS
BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR SPECIAL
DAMAGES, IN CLUDING ANY DA MAGES FOR LOST DATA OR LO ST PROFITS, A RISING FROM,
OR RELATING T O THIS LIMITED WARR ANTY OR TH E PRODUCT, AND NEST L ABS’ TOTAL
CUMULATI VE LIABILIT Y ARISING FR OM, OR RELATED TO THI S LIMITED WARRA NTY OR THE
PRODUC T WILL NOT EXCEED TH E AMOUNT ACTUA LLY PAID FOR THE PRODU CT BY THE
ORIGINAL PURCHASER.
7. LIMITATION OF LIABILITY
IF YOU CHOOS E TO USE THEM, ONLINE SER VICES OFFERED B Y NEST LABS, I NC., A US
AFFILIATE OF NEST LABS, (“SERVICES”) PROVIDE YOU WITH INFORMATION (“PRODUCT
INFORMATION”) REGARD ING YOUR NEST PRODUCTS OR OTHER PERIPHER ALS CONNECTED
TO YOUR PRODUCTS (“PRODUCT PERIPHERALS”). THE TYPE OF PRODUCT PERIPHERALS
THAT MAY BE CONNEC TED TO YOUR PRODU CT MAY CHANGE FRO M TIME TO TIME. WITH OUT
LIMITING TH E GENERALIT Y OF THE DISCL AIMERS ABOVE , ALL PRODUC T INFORMATION
IS PROVIDED F OR YOUR CONVEN IENCE, “AS IS” AND “AS AVAILA BLE”. NEST LAB S OR ITS
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AFFILIATE D OES NOT REPRESENT, WARR ANT OR GUAR ANTEE THAT PROD UCT INFORMATION
WILL BE AVAILA BLE, ACCUR ATE OR RELIABLE, O R THAT PRODUCT INF ORMATION OR USE OF
THE SERVIC ES OR PRODUCT W ILL PROVIDE SA FETY IN YOUR H OME. YOU USE ALL PR ODUCT
INFORMATION , THE SERVICES AN D THE PRODUCT AT YOUR O WN DISCRETIO N AND RISK. YOU
WILL BE SOLE LY RESPONSIBLE FOR ( AND NEST LAB S AND ITS AFFILI ATE DISCLAIM ) ANY AND
ALL LOSS , LIABILIT Y OR DAMAGES, INC LUDING TO YOUR WIRIN G, FIXTURE S, ELECTRICI TY,
HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER
ITEMS AND PE TS IN YOUR HOME, RES ULTING FROM YOUR USE O F THE PRODUCT INF ORMATION,
SERVICES O R PRODUCT. PRODU CT INFORMATION PR OVIDED BY THE SER VICES IS NOT
INTENDED AS A S UBSTITUT E FOR DIRECT MEA NS OF OBTAINING THE INFO RMATION.
8. VARIATIONS T HAT MIGHT APPLY TO THIS L IMITED WARRA NTY
Some juri sdictions d o not allow limi tations on ho w long an implie d warranty l asts or spe cific
exclusio ns, so some of t he limitatio ns set out abo ve may not appl y to you. If any cou rt or releva nt
authori ty decide s that any of the se limitati ons is unenfo rceable, it s hould be deem ed modified
to the minim um extent ne cessar y to make it enfo rceable. If t his modifica tion is not pos sible, the
relevan t provision s hould be deem ed deleted . Any modifica tion or delet ion will not af fect the
validit y of the rest o f this Limite d Warranty.
9. CONTACT INFORMATION
Please di rect any que stions abou t this Limite d Warranty t o Nest Labs (E urope) Ltd. at th e
address located at: nest.com/eu/contact
064-00020-GB
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