Let’s get started.
Nest Protect (Battery)
Smoke and carbon monoxide alarm
User Guide
2
TABLE OF CONTENTS
Meet your Nest Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Setup and installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Location in your home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Placement on the ceiling or wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Heads-Up and Emergency Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Daily Use and Emergency Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
General Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Visit nest.com/au/protectbasics to learn more about installing, using and troubleshooting
Nest Protect.
3
MEET YOUR NEST PROTECT
Nest Protect is designed to detect smoke and
carbon monoxide in a residential environment.
It has multiple sensors to help it understand
what’s happening in your home, including a
Split-spectrum Sensor to detect a wide range
of slow-smouldering and fast-flaming fires.
The installation of this apparatus should be
carried out by a competent person. This guide
covers the installation of Nest Protect (Battery)
– Model number A0124.
Inside the box, you’ll find:
Nest Protect
Back plate
REQUIREMENTS
You need Wi-Fi, an iOS or Android phone or
tablet and a free account in order to use some
Nest Protect features: spoken room names,
wireless mobile notifications and software
updates. During setup, Wi-Fi and a free account
are required for wireless interconnect and room
naming. After all the Nest Protects in your home
are connected, they can communicate with
each other without Wi-Fi.
4 mounting screws
4
3.9 cm
13.5 cm
The siren enables
Nest Protect to
alert you with a loud
emergency sound.
The speaker allows
Nest Protect to speak
with a human voice.
The light ring changes
colour to alert you.
Push the Nest button
to silence alarms or
run a test.
Micro-USB connector
(not for normal use).
Battery compartment:
Six AA Energizer® Ultimate
Lithium batteries (L91).
5
SETUP AND INSTALLATION
1. Get the Nest app
Before you install your Nest Protect on the
ceiling or wall, you’ll need to set it up with the
Nest app. Download the app from the App
Store or Google Play and create a free account.
You can use a phone or tablet for setup.
2. Set up Nest Protect
The Nest app will guide you through each
step: scanning the Nest Protect QR code,
connecting it to the Internet and connecting
it to other Nest Protects in your home. Go to
nest.com/au/installprotect to watch the video.
Tip: Set ev erythin g out on a table for e asy setup.
6
3. Have more Nest Protects?
The Nest app will ask you if you have additional
Nest Protects to set up. If you do, it’ll take you
through a faster setup. Make sure that you keep
all your Protects together until they’re all set up
and ready to be installed.
Already added New
4. Test before you install
Once you’ve finished setting up all your
Nest Protects, make sure that they’ve been
added to your account. Push the Nest button
on one Protect and follow the instructions.
All your Protects should speak up. Now you can
install them on the ceiling or wall.
Tip: Your Nest Pr otect came pa cked in a plastic
cover. Keep the cover on so that your Protect st ays
clean until you inst all it.
Tip: To double-check a Pro tect’s room na me, press
the Nest button once. You’ll hear the location that you
assign ed to it during set up. It’ll say some thing like,
“Ready in t he bedroom.”
7
Location in your home
We recommend placing a smoke alarm
on every floor and a carbon monoxide
alarm in every room containing a fuelburning appliance.
The Nest Protect smoke and carbon
monoxide alarm should be installed:
• On every floor (smoke alarms are required
by law in cer tain residences).
• In every room containing a fuel-burning
appliance (recommended for CO alarms).
• In every bedroom.
• In remote rooms that are used of ten but
which may be too far away for anyone to
hear an alarm.
• Outside unused rooms, like the boiler room.
Nest Protect should be installed at least 3 m
(10 ft) away from hobs or cooking appliances.
Make sure that there is a clear space
around all installed Nest Protects so that
they are not obstructed.
Nest Protect should NOT be installed in
unfinished attics or garages.
ATTIC
BEDROOM
KITCHEN
DINING
ROOM
8
FAMILY
ROOM
MASTER BEDROOMLIVING/
KITCHEN
BEDROOMBEDROOM
HALL
MASTER
BEDROOM
LIVING/
FAMILY
ROOM
GARAGECELLAR
5. Remove your old smoke alarm
You may have to twist the alarm to release it.
Remove it carefully to avoid damaging your
ceiling or wall. Unscrew and remove the back
plate if there is one.
6. Install the Nest back plate
Screw the Nest back plate directly into the
wall or ceiling with the Nest screws. The Nest
screws are self-tapping so there’s usually no
need to drill pilot holes in plaster, wood and
other relatively soft materials. Make sure that
the screws are driven all the way in and are
snug against the back plate.
Tip: Your old smoke alarm migh t make a loud noise
when you disconnec t it.
Tip: All sm oke alarms pref er to live in a dust f ree area,
so remo ve any dust befor e you install Ne st Protec t.
9
Placement on the ceiling or wall
Installation on the ceiling is recommended.
Use the back plate as a guide to mark where
the screws will go. Make sure that it’s at
least 30 cm (12 inches) away from the wall.
30 cm
Minimum
15 cm
Minimum
BEST
ON CEILING
THIS AREA
OK
ON WALL
NOT IN
60 cm
Maximum
Placement on a sloping ceiling
If you have a sloping, pitched or cathedral
ceiling, Nest Protect should be 90 cm
(35 inches) from the highest peak.
ANYWHERE IN
90 cm
Figure 2
ANYWHERE IN
THIS AREA
THIS AREA
90 cm
Figure 1
10
Figure 3
7. Install your Nest Protect
Line up the three tabs on the back of your
Nest Protect with the notches on the
back plate. Hold your Protect against the
back plate and turn it clockwise. Continue
turning until it’s square with the wall or
ceiling. Install the rest of your Protects if
you have more.
1
1
2
2
8. Press to test
Press the Nest button on one Protect.
It will tell you what to do next. Every Nest Protect
in the house should speak up, confirming that
they’re connected to each other.
Tip: If you ever need to re move your Nest Pr otect (for
cleaning or battery replacement), turn it anticlockwise
until it disconnects from the back plate.
11
HEADSUP AND EMERGENCY ALARMS
ALERTS
When Nest Protect has something to say, it
will speak to you and light up instead of just
beeping. Nest Protect has two kinds of voice
alerts: Heads-Up and Emergency Alarm.
When smoke or carbon monoxide levels
are heightened but haven’t yet reached
Emergency Alarm levels, Nest Protect can
sound a Heads-Up as an early warning.
Nest Protect will pulse yellow and tell you
where there’s smoke or carbon monoxide.
You’ll get an Emergency Alarm when smoke
or carbon monoxide reach critical levels.
Nest Protect will pulse red, tell you what
room the emergency is in and sound a loud
alarm. If there’s both smoke and CO present,
the smoke alarm will take priority.
SILENCING
Heads-Up alerts and Emergency Alarms can
be silenced by using the Nest app or pressing
the Nest button. Only silence an alarm once you
have checked conditions at the Nest Protect
that first sounded the alarm. Do not silence
Nest Protect by removing the bat teries. This will
disable the alarm so that it cannot sense smoke
or carbon monoxide, leaving you at risk.
Because there are many different types of fires,
you may experience an Emergency Alarm
without having first experienced a Heads-Up
alert. This means that critical levels of smoke or
CO occurred extremely quickly and Nest Protect
had to sound the Emergency Alarm.
HAVE MORE THAN ONE NEST PROTECT?
After all the Nest Protects in your home are
connected to each other, if there’s a Heads-Up
or an Emergency Alarm in one room, they’ll all
tell you what the danger is and which room it’s in.
If multiple Nest Protects are interconnected,
a Heads-Up alert or Emergency Alarm can be
silenced only at the Nest Protect that originally
sounded the alert. You’ll need to go to that room
to silence all the Nest Protects in your home.
Always check the conditions near the Nest
Protect that first detected the smoke or carbon
monoxide before silencing it.
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HEADSUP AND EMERGENCY ALARMS
WHAT YOU HEAR
“PLEASE BE AWARE.
THERE’S SM OKE IN THE
[ROOM NAME]. THE
ALA RM MAY SOUND.”
“PLEASE BE AWARE.
THERE’S CARBO N
MONOXIDE IN T HE
[ROOM NAME]. THE
ALA RM MAY SOUND.”
( Alarm siren)
“EMERGENCY. THERE’S
SMOKE IN TH E
ALERTSSILENCING
[ROOM NAME].”
( Alarm siren)
“EMERGENCY. THERE’S
CARBON MONOXIDE
IN THE [ROOM NAME].
MOVE TO FR ESH AIR.”
Alarm s ignal and voic e messages c omply with
ISO 8201. Voice me ssages do no t comply with
AS 3786:2014, Sec tion 4.21.
“SMOKE A LARM SILENC ED.”
“CARBON MONOXIDE
ALA RM SILENCED.”
WHAT YOU SEE
YELLOW pulses.
YELLOW pulses.
RED puls es.
RED puls es.
YELLOW o r
RED puls es.
WHAT IT MEANS WHAT TO DO
Smoke lev els are rising . Put out t he source of th e
Carbon monoxide
level s have been high
for a while .
The smo ke in the
room has reached
critical levels.
The car bon monoxid e in
the roo m has reache d
critical levels.
You’ve silen ced an aler t.
Nest Pr otect will n ow
keep quie t, unless smo ke
or carbon monoxide
remains at critical levels.
smoke. T hen use the Nes t
app or pre ss the Nest
butt on to silence th e alert.
Open a win dow or door
to get fr esh air. Then use
the Nes t app or press th e
Nest bu tton to sile nce
the alert.
Get out of the house
immediately.
1) Keep ca lm and open all
doors and windows.
2) Stop us ing all fuel-bur ning
appliances and ensure
that the y are turned of f.
3) Evacuate the premises
if the CO a larm continu es
to sound.
4) Once o utside, call t he
fire brig ade, or dial 000
in Austr alia, or 111 in
New Zealand.
Make sure y ou’re safe and
have put o ut the source o f
smoke or carbon monoxide.
“THE AL ARM IS OVER.”
GREEN pulses .
Smoke or carbon
monoxide levels
are decreasing.
Make sure y ou’re safe and
have put o ut the source o f
smoke or carbon monoxide.
13
DAILY USE AND EMERGENCY PREPARATION
DAILY USE
NIGHTLY PROMISE
Nest Protect continuously tests itself, so you
don’t have to wonder if it’s working. Nightly
Promise reports on every Protect in your home.
When you turn off the lights for the night, Nest
Protect will glow green for a moment – this
means that everything is working. If it glows
yellow, one of the Protects in your home needs
your attention. For instance, the batteries are
low, Wi-Fi is down or there’s a problem with the
sensors. Just push the Nest button or use the
Nest app to see what’s wrong.
PATHLIGHT
Nest Protect usually has its light turned off, but
it can light your way as you walk underneath it
in the dark. You can enable or disable Pathlight
and set its brightness with the Nest app.
EMERGENCY PREPARATION
TESTING
We recommend running a weekly manual test.
During a test, all interconnected Nest Protects
in your home check their sensors, power, Wi-Fi
connection, light ring, emergency siren, speaker
and microphone.
When you run a test, Nest Protect will give you
a countdown before sounding the alarm so that
you have time to move away from the loud noise.
Test procedure:
1. Press the Nest button on a Protect. The blue
light should turn on and it will speak to you.
2. When it says “Press to test”, press the button
a second time.
3. Nest Protect will say: “This is only a test.
The alarm will sound.”
4. Ensure that the alarm sounds and the light
illuminates on each Protect.
5. Once Nest Protect has made sure it’s
working, it’ll tell you that everything’s OK.
If you have interconnected Protects, all
of them should speak.
SOUND CHECK
Nest Protect can automatically perform a
monthly test to confirm that its speaker and
siren are working properly. You can choose to
enable this option during initial setup with the
app, but you can change it at any time. For more
information, please visit nest.com/soundcheck
14
DAILY USE AND EMERGENCY PREPARATION
WHAT YOU HEAR WHAT IT MEANS WHAT TO DOWHAT YOU SEE
GREEN light
pulse s once
when you turn off
the roo m lights
for the ni ght.
DAILY USEEMERGENCY
“READ Y IN THE [ROOM
NAME] . PRESS TO TEST.”
PREPARATION
WHITE light.
Spinning
BLUE light
WARNING
• DO NOT stand close to the alarm when
the siren is sounding. Exposure at close
range may be harmful to your hearing.
When testing, move away before the siren
starts sounding.
• If you have been away from home for a
long period of time, such as on holiday,
test Nest Protect by pressing the Nest
button twice.
• If the alarm ever fails to test correctly,
have it replaced immediately! If the alarm
Nest Pr otect has
tested its sensors,
power an d Wi-Fi to
confirm that they are
working correctly.
Pathlight lights your
way at nigh t as you
pass un der it.
To set up or run
a manual t est.
Sleep we ll, thanks
to Nightly Promise.
Press t he Nest but ton.
Nest Pr otect will wa lk you
throug h the next st eps.
is not working properly, it cannot alert
you to a problem.
• DO NOT use a match, cigarette or any other
makeshift fire to test the smoke alarm.
• NEVER use vehicle exhaust to test the
CO alarm! Exhaust may cause permanent
damage and will void your warranty.
• NEVER use an open flame of any kind
to test this alarm. You might accidentally
damage or set fire to the unit or to
your home.
15
3
2
1
6
5
4
GENERAL MAINTENANCE
CLEANING YOUR NEST PROTECT
Nest Protect has been designed to be as
maintenance free as possible, but you
should keep it clean. As with any smoke
alarm, dust build-up on the outside or
inside of Nest Protect can stop it from
working properly.
To clean Nest Protect:
1.Remove it from the wall or the ceiling
(turn anticlockwise until it comes off
the back plate).
2. Wipe the outside with a clean, slightly damp
cloth. Don’t use any soaps or solvents.
3.Place your Protect on a soft, dry cloth
with the Nest button facing down. Open
the battery compartment door and
remove the batteries. Remove the screws
and lift off the back. Be careful not to
lose the screws.
4. Gently vacuum the inside. Make sure that
you clean all the way around the mesh
sides of the smoke chamber (the large
metal circle).
Note: Never use detergents or solvents
(like glass cleaner) on your Nest Protect
and do not spray air fresheners, hair spray
or other aerosols near it. Do not get water
inside the alarm or paint over it.
REPLACING THE BATTERIES
Nest Protect uses six AA Energizer®
Ultimate Lithium batteries (L91).
These batteries can be purchased at
your local retailer.
1. Twist Nest Protect anticlockwise
until it disconnects from the back plate.
16
2. Open the battery door on
the back of your Protect.
3. Replace the batteries.
Align the + positive and
- negative ends with the
markings in the battery
4
1
5
2
6
3
compartment.
4. Close the battery
compartment. Do not force the door closed.
5. Hold your Protect against the back plate
and turn it clockwise until you feel it grip.
6.
Use the Nest app to run a Safety Checkup,
or press the Nest button on your Protect
and follow the instructions to test.
WARNING
• Use only the AA Energizer® Ultimate
Lithium batteries (L91) specified by Nest.
Use of a different battery model will have
a detrimental effect on the operation
of the smoke alarm. The alarm may not
operate properly with other batteries.
Never use rechargeable batteries, as they
may not provide a constant charge.
• Never remove the batteries from a
battery-operated alarm to stop an
unwanted alarm (caused by cooking
smoke, etc.). Removing batteries disables
the alarm so that it cannot sense smoke
or carbon monoxide, leaving you at risk.
GENERAL MAINTENANCE
WHAT YOU HEAR WHAT IT MEANS WHAT TO DOWHAT YOU SEE
“THE SENS ORS HAVE
FAILED IN THE [ ROOM
NAME]. REPL ACE NEST
PROTEC T NOW.” Single
chirp ev ery 60 sec onds.
“THE BAT TERY IS LOW IN
THE [ROOM NAME].
REPLACE THE B ATTERY
SOON.”
“THE BAT TERY IS LOW IN
THE [ROOM NAME].
REPLACE THE B ATTERY
NOW.” Single ch irp
ever y 60 seconds .
GENERAL MAINTENANCE
“NEST PROTECT C ANNOT
SOUND THE A LARM IN
THE [ROOM NAME].” Two
chirps e very 60 se conds.
“NEST PRO TECT HAS
EXPIRE D. REPLACE NEST
PROTEC T NOW.” Two
chirps e very 60 se conds.
YELLOW pulses.
YELLOW pulses. Change N est Protec t’s
YELLOW pulses. Low battery. Change N est Protec t’s
YELLOW pulses.
YELLOW pulses.
WARNING
• The alarm will not operate without
battery power. The alarm cannot work
until you install the bat teries in the
correct position (Match + to +, and - to -).
• This device contains lithium batteries.
If tampered with, the battery may be
short circuited and create a risk of fire.
Nest Protect has tested
its se nsors, and th ere is
a problem.
Low battery.
There’s a p roblem with
Nest Protect’s siren.
Nest Pr otect has ex pired
and reached the end of
its life.
Clean ac cording to
instructions on p.16. If the
problem persists, replace
Nest Protect.
batteries soon.
batteries now.
Repla ce Nest Prot ect now.
Repla ce Nest Prot ect now.
Never attempt to open or damage the alarm.
• Danger of explosion if battery is incorrectly
replaced. Replace only with Energizer Lithium
AA (L91) batteries or Panasonic FR6SJ batteries.
• Replace all bat teries at once and only use new,
unused batteries as replacements.
• Do not expose batteries to excessive heat or fire.
17
GENERAL MAINTENANCE
SERVICING
If your Nest Protect needs servicing, contact
our suppor t team first at nest.com/help to get
a returns number and delivery information.
EXPIRY
Like any smoke and CO alarm, Nest Protect
has a limited life. You will need to replace
Nest Protect after at most 10 years with
a brand-new Protect. You can check the
replacement date written on the back of
your Protect to see when it will expire.
About two weeks before it expires, Nest Protect
will light up with a yellow light. Press the Nest
button and it will say, “Nest Protect has expired.
Replace it now.” Buy a new alarm and recycle the
expired one. Make sure that you test your new
Protec t once it’s installed.
RECYCLING AND DISPOSAL
Nest recognises its responsibility to minimise
the environmental impact of its operations
and products. Once Nest Protect has expired,
you will need to recycle it according to local
regulations. Please visit nest.com/au/recycle
to learn more about Nest’s commitment to
environmental responsibility and to find where
you can safely recycle your Nest Protect.
The WEEE symbol means that your product
should be disposed of separately from general
household waste, in accordance with local
laws and regulations. When Nest Protect
reaches the end of its life, take it to a collection
18
point designated by your local authority. Some
collection points accept products free of charge.
The separate collection and recycling of your
product will help conserve natural resources and
ensure that it is recycled in a manner that protect s
human health and the environment.
RESETTING NEST PROTECT
You can reset Nest Protect to erase all your
settings and reset the wireless interconnection
with other Protects. You may want to do this when
you move to a new home. Follow the steps below
on each Nes t Protect that you want to reset.
1. Press and hold the Nes t button on your Protect.
It will chime and the light will turn blue.
2. Keep holding the button until your Protect
begins to say its version number. Then release
the button.
3. Nest Protect will start a verbal countdown and
tell you that it’s erasing all settings. You can
cancel the reset by pressing the Nest button
during the countdown.
4. It will restart after a few seconds.
Your Nest Protect will still detect smoke and
carbon monoxide after being reset.
Go to nest.com/au/protect/reset for complete
reset instructions.
TECHNICAL SPECIFICATIONS
• Temperature range: 5 °C (41 °F) to 45 °C (113 °F).
• Humidity range: 20% RH to 80% RH
(non-condensing).
WIRELESS INTERCONNECT
Nest Protects connect wirelessly to each other so
that when one speaks, they all speak. This means
that when one Protect raises any kind of alert,
every Protect in the house will tell you which room
the smoke or CO is in. For example, if you’re in the
bedroom and the alarm goes off in the basement,
the Nest Protect in the bedroom will tell you
where the smoke or CO is. To silence the alert, go
to the room where the alarm was triggered. All the
Nest Protects in the house can be silenced from
there. Either press the button on the Nest Protect
or use the Nest app to silence the alarm.
Nest Protect does not have a wire for interconnect
because it connects wirelessly. There’s no need to
connec t any Protect wire to the interconnect wire
coming from the ceiling or wall.
Nest Protects can generally communicate
with each other if they’re 15 m (50 feet) or less
apart inside a home. Some features of a home
may reduce Protect’s wireless interconnect
range, including the number of floors, number
and size of rooms, furniture, type of building
materials, suspended ceilings, ductwork, large
metal appliances and metal studs. This kind
of interference can be overcome by adding
more Protects that can route wireless signals
around obstructions.
Nest Protect – Bat tery (model numbers A13 and
A0124) and Nest Protect – Mains Connected 240 V
(model numbers A14 and A0125) are compatible
and can be interconnected wirelessly. When
interconnected, model numbers A13 and A14 will
display a visual indicator if any Nest Protect
in the structure is in Emergency Alarm mode.
Model numbers A0124 and A0125 will display a
visual indicator only on the device(s) detecting
emergency levels of smoke or CO. Nest Protect’s
wireless interconnect will not work with smoke
or CO alarms from other brands.
WARNING
• The range and proper operation of any
wireless device will vary depending on its
surroundings.
• Nest Protect alarms are not to be used
outdoors or to transmit between buildings.
The alarms will not communicate properly
in those conditions.
• Metal objects and metallic wallpaper
may interfere with signals from wireless
alarms. Test your Nest Protects with metal
doors opened and closed.
Note: Nest Protect can be used as a singlestation or multiple-station alarm. You can have
up to 18 interconnected Protects in each home
that’s in your account.
19
SAFETY
ALARM LIMITATIONS
LIMITATIONS OF SMOKE ALARMS
Alarms reduce deaths resulting from house fires
worldwide. However smoke alarms can only
work if they are properly located, installed and
maintained, and if smoke reaches the alarms.
• Smoke alarms may not wake all individuals.
Make sure that you create an escape plan and
that you practise fire drills with all members
of the family.
• Smoke alarms cannot work without power.
If they are powered by batteries, the smoke
alarms cannot work if the batteries are
missing, dead or disconnected. If they are
wired, the smoke alarms cannot work during
a long power cut and once the backup battery
is dead. Nest Protect will warn you in advance
when batteries are running low so that you can
replace them.
• Smoke will not be able to reach the smoke
sensor while the dust cover is in place. The
dust cover must be removed.
• Smoke alarms cannot detect fires if the smoke
does not reach the alarms. For example, if a
door is closed, smoke may not reach the smoke
alarm. This is why you should have a smoke
alarm in each bedroom and in the hallways, as
bedroom doors may be closed at night.
• Smoke alarms may not be heard. Although the
smoke alarm comes with a loud, 85-decibel
siren, it may not be heard if: 1) people have
consumed alcohol or drugs, 2) the alarm is
drowned out by noise from stereos, TVs,
traffic, air conditioners or other appliances,
3) residents are hearing impaired or have
high-frequency hearing loss associated with
ageing. Special smoke alarms should be
20
installed for those who are hearing impaired.
• This smoke alarm is not intended to alert
hearing-impaired residents. Alarms
specifically designed for the hearing impaired,
which feature devices like flashing strobe
lights or low-frequency devices, are available
to alert the hearing impaired in case of fire.
• This smoke alarm alone is not a suitable
substitute for complete fire detection
systems in places housing many people –
such as blocks of flats, condominiums, hotels,
motels, dormitories, hospitals, long-term
health-care facilities, nursing homes, daycare facilities or group homes of any kind –
even if they were once family homes. It is not a
suitable substitute for complete fire detection
systems in warehouses, industrial facilities,
commercial buildings and special-purpose
non- residential buildings, which require
special fire detection and alarm systems.
Depending on the building codes in your area,
this smoke alarm may be used to provide
additional protection in these facilities.
• You can test or silence Nest Protect remotely
with the Nest app or by pressing the Nest
button by hand. Do not use any other tool or
instrument (such as a broomstick) to press
the Nest button.
LI MITAT ION S OF C ARBON MONOXIDE CO ALARMS
• NEVER ignore your carbon monoxide alarm
if it goes off. Refer to “What to do in case of a
carbon monoxide alarm” for more information.
Failure to do so can result in injur y or death.
• This CO alarm is designed for use inside a
family home or flat. It is not meant to be used
in common lobbies, hallways or basements
of blocks of flats unless working CO alarms
are also installed in each family living unit. CO
alarms in common areas may not be heard
from inside individual family living units.
• This CO alarm alone is not a suitable substitute
for complete detection systems in places that
house many people, like hotels or dormitories,
unless a CO alarm is also placed in each unit.
• DO NOT use this CO alarm in warehouses,
industrial or commercial buildings, specialpurpose non-residential buildings or aircraft.
This CO alarm is specifically designed for
residential use and may not provide adequate
protection in non-residential applications.
• Some individuals are more sensitive to CO
than others, including people with cardiac or
respiratory problems, infants, unborn babies,
pregnant mothers or elderly people, who can
be more quickly and severely affected by CO.
Members of sensitive populations should
consult their doctors for advice on taking
additional precautions.
• The silence feature is for your convenience
only and will not correct a CO problem. Always
check your home for a potential problem after
any alarm. Failure to do so can result in injury
or death.
21
INSTALLATION CODE
Specific requirements for smoke alarm
installation vary from country to country, and
from region to region. Check with your local Fire
Service for current requirements in your area.
WARNING
Smoke alarms are designed to alert you
with an audible alarm at a level specified
by AS 3786:2014.
WARNING
The smoke alarm accompanying this
user guide employs the latest technology
and is independently tested as being
compliant with guidelines established
by Standards Australia. However, as with
any electronic product it may fail and
may not sense all types of fire within
sufficient time to alert you of the danger
and provide adequate time for your
escape. In order to maximise your level
of safety always test your smoke alarm
frequently to ensure it is in full
working order.
WARNING
There is a risk of malfunction and
electrical shock, if the smoke alarm
is tampered with.
Your smoke/CO alarm is only suitable for use in
domestic residential applications, as covered in
this user guide. It is not suitable for commercial
or industrial applications. It is designed to sense
smoke and carbon monoxide, and alert you.
It will not prevent or extinguish fires.
22
WHERE TO INSTALL A SMOKE ALARM
Nest recommends the following installation.
Multi-family or mixed occupant residence
(Tenancy building, student accommodation)
Your smoke/CO alarm can also be used in
individual flats and bedsits, providing the same
conditions are met as for a single-family
residence. However, there must already be a
primary fire detection system that meets
regulatory requirements for common areas
suchas lobbies and hallways.
Institutions and Hotels
This includes guest houses, hospitals, day-care
facilities, long-term health-care facilities, B&Bs
and halls of residence. Your smoke/CO alarm can
be used in individual sleeping areas/residents’
rooms, provided that the same conditions are
met as for a family residence. However, there
must already be a primary fire detection system
that meets regulatory requirements for common
areas such as lobbies and hallways. Use of this
smoke alarm in common areas may not provide
sufficient fire warning to residents or meet
regulatory requirements.
Commercial and Industrial Premises
This smoke alarm is not intended for any
non-residential, commercial or industrial
application, nor for any other purpose than that
described above.
SMOKE DETECTION
Are more smoke alarms desirable?
The required number of smoke alarms might
not provide reliable early-warning protection
for those areas separated by a door from the
areas protected by the required smoke alarms.
For this reason, the use of additional smoke
alarms for those areas is recommended for
increased protection. The additional areas
include the dining room and hallways not
protected by the required smoke alarms.
The installation of smoke alarms in kitchens,
attics (finished or unfinished) or garages is
not normally recommended because these
locations occasionally experience conditions
that can result in improper operation. As Nest
Protect is also a carbon monoxide alarm, we do
not recommend installing it in a boiler room or
a utility room if it contains a water heater or a
boiler. It should be 5–6 m (15–20 ft) from these
appliances to avoid transient conditions and/or
perceived nuisance alarms.
WHERE NOT TO INSTALL YOUR SM OKE ALARMS
For best performance, AVOID installing a smoke
alarm in these areas:
• Where combustion particles are produced.
Burning material creates combustion particles
that could cause your smoke alarm to go
off unnecessarily. Areas to avoid include
poorly ventilated kitchens, garages, boats,
recreational vehicles and boiler rooms. Keep
a smoke alarm at least 6 metres (20 feet) from
the source of combustion particles (cooker,
boiler, water heater, space heater), if possible.
In areas where a 6-metre (20-foot) distance
is not possible – in mobile or smaller homes,
for example – we recommend placing a smoke
alarm as far from these fuel-burning sources
as possible. The placement recommendations
are intended to keep a smoke detector at
a reasonable distance from a fuel- burning
source, reducing “unwanted” alarms.
Unwanted alarms can occur if a smoke alarm is
placed directly next to a fuel-burning source.
Ventilate these areas as much as possible.
• In air streams near kitchens. Air currents
can draw cooking smoke into the sensor of
a smoke alarm near the kitchen.
• In ver y damp, humid or steamy areas, or very
near bathrooms with showers. Keep a smoke
alarm at least 3 metres (10 feet) away from
showers, saunas, dishwashers, etc.
• Where temperatures are regularly below
5°C (41°F) or above 45°C (113°F), including
unheated buildings, outdoor rooms, porches,
or unfinished attics or cellars.
• In ver y dusty, dirty, or greasy areas. Do not
install a smoke alarm directly over the cooker
or range. Clean a laundry room unit frequently
to keep it free of dust or lint.
• Near fresh air vents, ceiling fans, or in very
drafty areas. Drafts can blow smoke away
from a smoke alarm, preventing it from
reaching the sensor.
• In insect-infested areas. Insects can
clog openings to the sensor and cause
unwantedalarms.
• Less than 30.5 cm (12 in) away from
fluorescent lights. Electrical “noise” can
interfere with the sensor.
• In “dead-air” spaces. “Dead-air” spaces may
prevent smoke from reaching a smoke alarm.
23
WHERE NOT TO INSTALL YOUR CARBON
MONOXIDE ALARMS
• Keep the carbon monoxide alarm at least
3 m (10 ft) away from any cooking appliances,
including the hob, oven, microwave, etc.
• This alarm should not be installed in locations
where the temperature is below 5 °C (41 °F)
or above 45 °C (113 °F)
• In an enclosed space (for example, in a
cupboard or behind a curtain)
• Where it can be obstructed (for example,
by furniture)
• Directly above a sink
• Nex t to a door or window
• Nex t to an extractor fan
• Nex t to an air vent or other similar
ventilation openings
• Where dirt and dust may block the sensor
• In a damp or humid location
EXAMPLES OF WHEN YOUR SMOKE ALARM
MAY NOT BE EFFEC TIVE
Your alarm may not be effective in protecting
against fire in certain cases:
• Smoking in bed.
• Leaving children unsuper vised.
• Cleaning with flammable liquids, like petrol.
• When someone’s clothing is on fire.
• Fires where the smoke is prevented from
reaching the alarm due to a closed door or
other obstruction.
CARBON MONOXIDE CO
PRECAUTIONS
WHAT IS CARBON MONOXIDE?
Carbon Monoxide (CO) is an invisible, odourless,
tasteless gas produced when fuels do not burn
completely, or are exposed to heat (usually fire).
These fuels include: wood, coal, charcoal, oil,
natural gas, gasoline, kerosene and propane.
Common appliances that are often sources
of CO include oil or gas burning boilers, gas
ovens, wood-burning fireplaces, and charcoal
grills. If they are not properly maintained, are
improperly ventilated or malfunction, CO levels
can rise quickly. Additional sources include
space and water heating, cooking, uncontrolled
burning, tobacco smoking, internal combustion
engine. CO is a real danger now that homes are
more energy efficient. “Air-tight” homes with
added insulation, sealed windows, and other
weatherproofing can “ trap” CO inside.
Electrical applianc es typically do not produce CO.
Nest Protect will alarm:
• within 3 minutes at 300 ppm CO
• within 40 minutes at 100 ppm CO
• within 90 minutes at 50 ppm CO
Unit will not sound the alarm before 120 minutes
of exposure at 30 ppm.
SYMPTOMS OF CO POISONING
The following symptoms are related to CARBON
MONOXIDE POISONING and are to be discussed
with ALL members of the household:
• Mild Exposure: Slight headache, nausea,
vomiting, fatigue (often described as
‘Flu-like’ symptoms).
• Medium Exposure: Severe throbbing headache,
drowsiness, confusion, fast heart rate.
24
WHAT TO DO IN CASE OF A CARBON
MONOXIDEALARM
• Ex treme Exposure: Unconsciousness,
convulsions, cardiorespiratory failure, death.
• Many cases of reported CARBON MONOXIDE
POISONING indicate that while victims are
aware they are not well, they become so
disoriented that they are unable to save
themselves by either exiting the building or
calling for assistance. Young children and
household pets are usually the first affected.
WARNING
This carbon monoxide alarm is designed
to detect carbon monoxide from any
source of combustion. It is NOT designed
to detect any other gas.
Individuals with certain medical problems
should consider using detection devices
with lower COHb alarm capabilities and
consider warning devices that provide
audible and visual signals for carbon
monoxide concentrations of under 30 ppm.
Installation of the apparatus should
not be used as a substitute for proper
installation, use and maintenance of fuelburning appliances, including appropriate
ventilation and exhaust systems.
This apparatus is designed to protect
individuals from the acute effects of
carbon monoxide exposure. It will not
fully safeguard individuals with specific
medical conditions. If in doubt, consult
your doctor.
WARNING
Actuation of your CO alarm indicates the
presence of carbon monoxide (CO), which
can KILL YOU.
1. Keep calm and open all doors and windows to
increase the rate of ventilation.
2. Stop using all fuel-burning appliances and
ensure, if possible, that they are turned off.
3. Evacuate the premises if the carbon
monoxide alarm continues to sound.
4. Contact your emergency services.
PHONE NUMBER:
5. Get medical help for anyone suffering the
effects of carbon monoxide poisoning.
6. Call the appropriate appliance servicing
and/or maintenance agency so that the
source of the CO emissions can be identified
and corrected. Do not use the fuel-burning
appliances again until they have been
checked and cleared for use by a competent
person, according to national regulations.
THE FOLLOWING CONDITIONS CAN RESULT IN
TRANSIENT CO SITUATIONS
1. Excessive spillage or reverse venting of fuelburning appliances caused by:
I) Outdoor ambient conditions such as wind
direction and/or velocity, including high
gusts of wind; heavy air in the vent pipes
(cold/humid air with extended periods
between cycles).
II) Negative pressure differential resulting
from the use of exhaust fans.
25
III) Simultaneous operation of several fuel-
burning appliances competing for limited
internal air.
IV) Vent pipe connection vibrating loose from
clothes dryers, boilers or water heaters.
V) Obstructions in, or unconventional vent pipe
designs, which amplify the situations above.
2. Extended operation of unvented fuel-burning
devices (range, oven, fireplace, etc.).
3. Temperature inversions that can trap exhaust
gases near the ground.
4. Car idling in an open or closed attached
garage, or near a home.
5. NEVER bring a charcoal barbecue inside, and
ALWAYS operate a portable generator outside,
a safe dist ance from the house, and well away
from windows.
WARNING
The following substances in high
concentration can affect the carbon
monoxide sensor and may af fect the
reliability of the alarm or cause false
alarms: paint, thinners, solvents,
adhesives, hair sprays, some cleaning
agents, ammonia, acetone, hydrogen
methane, iso-butane, iso-propanol,
ethylene, benzene, toluene, ethyl acetate,
alcohol-based products, volatile oils,
silicone vapour, hydrogen sulphide,
sulphuric acid, hair-grooming products,
high concentrations of dust and oil mist,
soaking or splashing with water.
26
FIRE SAFETY PRECAUTIONS
CREATE AN ESCAPE PL AN TO PRACTISE
Be prepared when your sm oke/CO alarm sounds its
alarm. Develop a family escape plan, discuss it with
all household members, and practice it regularly.
• Make sure everyone is familiar with the sound
of your smoke/CO alarm and explain what the
sound means.
• Determine T WO exits from each room and have
an escape route to the outside from each exit.
• Teach all the members in your household to
check doors for heat with the back of their hand
before opening them and to use the alternative
exit if the door is hot. Make sure that they do
not open the door if it is hot.
• Teach household members to crawl along the
floor to av oid dangerous smoke, f umes and gases.
• Determine a safe meeting place for all household
members to regroup at outside the building.
PRACTISE FIRE SAFETY
Practise your escape plan at leas t twice a year,
making sure that ever yone is involved – from kids
to grandp arents. Practise the escape plan with
children, including holding on e at night when they
are sleeping. If children or o thers do not wake up to
the sound of the smoke alarm, or if there are in fants
or family members with mo bility limitations, make
sure that someone is assigned to help t hem for the
fire drill and in the event of an e mergency.
Current s tudies have shown that smoke alarms
may not wake all sleeping individuals, and that it is
the responsibility of individuals in the household
who are capable of assisting others to provide
assist ance to those who may not be woken by the
alarm sound, or to those who may be incapable of
safely evacuating the area unassisted.
WHAT TO DO IN CASE OF FIRE
• Get out now.
• Don’t panic; stay calm.
• Operate your safety plan, as previously planned.
• Alert small children in the home and those who
may need extra assistance.
• Leave the building as quickly as possible. Touch
doors with the back of your hand and make
sure that they are not hot before opening them.
Use an alternative exit, if necessary. In case of
smoke, crawl along the floor and DO NOT stop
to collect anything. Close doors behind you.
• Assemble at a pre-arranged place outside
the building.
• Once outside, do a head count and call the
fire service.
• DO NOT re-enter the house unless a fire officer
says that it’s safe to do so.
MOBILE NOTIFICATIONS
WARNING
Nest Protect phone and tablet
notifications require a functional Wi-Fi
connection. They’re only as reliable as
your home’s Wi-Fi network and aren’t a
substitute for a third-party emergency
monitoring service.
This use r guide and the p roducts d escribe d herein are
copyr ighted, wi th all rights r eserve d. Under the se copyrig ht
laws, n o part of this i nstalla tion guide may b e copied fo r use
without the written consent of Nest.
Nest L abs (Europe) Ltd. i s a subsidiary o f Nest Labs, I nc.,
a US entit y.
App St ore is a serv ice mark of A pple Inc., reg istered in t he US
and oth er countrie s. Google Pla y is a trademar k of Google LLC ,
regis tered in the US a nd other cou ntries.
27
Nest Labs (Europe) Ltd.
Limited Warranty
Nest-branded products
THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION
ABOUT YO UR RIGHTS AND O BLIGATIONS, A S WELL AS
LIMITATIONS A ND EXCLUSION S THAT MAY APPLY TOYOU.
THIS LIMITED WARRANTY CONTAINS REGIONAL MODIFICATIONS
THAT APPLY TO PRO DUCTS P URCHASED I N CERTAIN COUN TRIES.
SUCH REGIONAL MODIFICATIONS MAY BE IN ADDITION TO OR,
WHERE AP PLICABLE , REPLAC E THE MAIN TE XT OF THIS L IMITED
WARRANTY. THE REGIONAL MODIFICATIONS ARE CONTAINED IN
SECTI ON 10BELOW.
YOUR RIGH TS AND THIS LIMI TED WARRAN TY
This Lim ited Warra nty give s you specifi c legal right s. You may also
have oth er legal righ ts that var y by stat e, provinc e or jurisdic tion.
The disclaimers, exclusions and limitations of liability under
this Lim ited Warran ty will not ap ply to the ex tent prohibi ted by
applic able law. For a fu ll descript ion of your legal r ights, you
should r efer to the co nsumer pro tection la ws applicab le in your
jurisd iction, and yo u may wish to con tact a relev ant consume r
advis ory ser vice. This Lim ited Warran ty is in additi on to your
legal ri ghts in rela tion to the Pro ducts and d oes not aff ect your
stat utory ri ghts. In par ticular, thi s Limited War ranty do es not limit
the lega l warrant y obligatio ns imposed o n the seller a nd you may
claim yo ur rights und er the legal war ranty aga inst thesell er.
1. WHAT THIS LIMIT ED WARRANT Y COVERS:
PERIOD O FCOVERAGE
Nest L abs (Europe) L td., Gordon H ouse, Barro w Street , Dublin 4,
Irela nd (“Nest La bs”) warra nts to the own er of the encl osed Nestbranded product contained in this box that the product (“Product”)
will be fr ee from defe cts in mater ials and work manship for a
perio d of two (2) years f rom the date of d elivery f ollowing the
origin al retail p urchase (t he “Warran ty Perio d”). If the Pro duct fail s
to conf orm to this Lim ited Warran ty during th e Warrant y Period,
Nest L abs will, at it s sole discre tion, eith er (a)repair or r eplace
any defe ctive Pro duct or comp onent; or (b)a ccept the re turn of
the Pro duct and ref und the money ac tually paid b y the original
purchaser for the Product. Repair or replacement may be made
with a new o r refurbis hed produc t or compone nts, at Nes t Labs’
sole dis cretion, t o the exten t that this is pe rmitted b y local laws
in your jurisdiction. If the Product or a component incorporated
within i t is no longer av ailable, Nes t Labs may, at Ne st Labs’ so le
discr etion, repl ace the Pro duct with a sim ilar produ ct of similar
funct ion. Any Pro duct that ha s either bee n repaired or r eplaced
under th is Limited War ranty wil l be covere d by the terms of t his
Limite d Warrant y for the longer o f (a)ninety (90 ) days from the
date of de livery o f the repair ed Produc t or replac ement Pro duct,
or (b)the r emaining Warra nty Perio d. This Limite d Warranty is
transferable from the original purchaser to subsequent owners,
but the Wa rranty Per iod will not be e xtended in du ration or
expan ded in covera ge for any suchtr ansfer.
28
2. TOTAL SATIS FACTION RET URNSPOLI CY
If you are t he original pu rchaser of th e Product and y ou are
not sat isfied with th is Product fo r any reason, y ou may return
it, at yo ur cost, in it s original co ndition, wit hin thirt y (30) days
of the or iginal purcha se and recei ve a fullrefun d.
3. WARRA NTY COND ITIONS: HOW TO G ET SERVICE IF YO U
WANT TO CL AIM UNDER THI S LIMITEDWARR ANTY
Befor e making a claim u nder this Limi ted
Warran ty, the owner of t he Product mu st (a)visit
nest.com/choose-your-country/support during the Warranty
Perio d to provide n otice of the ir warrant y claim and de scribe
the alle ged failure, an d (b)comply with N est Labs’ (or i ts
authorised distributor’s) return delivery instructions. Nest
Labs w ill have no warra nty obligat ions with resp ect to a
retur ned Produc t if it deter mines, at it s reasonab le discreti on
after examination of the returned Product, that the Product
is an Inel igible Produ ct (defined bel ow). Nest Labs wi ll bear
all cos ts of return d elivery t o the owner and w ill reimburs e
stan dard deliver y costs in curred by the o wner, except with
respe ct to any Ineli gible Produc t, for which th e owner will
bear al l deliveryc osts.
4. WHAT THIS L IMITED WARRA NTY DOES N OTCOVER
This Lim ited Warra nty does no t cover the f ollowing (col lective ly
“Inelig ible Produc ts”): (i)Pro ducts mar ked as “sample” o r “Not
for sal e”, or sold “AS I S”; (ii)Produc ts that have b een subject
to: (a)modifications, alterations, tampering, or improper
maintenance or repairs; (b)handling, storage, installation,
testi ng or use not in acc ordance wi th any user guide ,
placement guidelines or other instructions provided by Nest
Labs; (c)a buse or misuse o f the Produc t; (d)breakdown s,
fluctuations or interruptions in the electricity supply or the
telec ommunicat ions netwo rk; or (e)Acts o f God, includi ng, but
not limi ted to, ligh tning, floo d, tornado, e arthqua ke or hurrica ne;
or (iii)an y non-Nest La bs-brande d hardware pro ducts, eve n
if pack aged or sold wi th Nest Labs h ardware. This L imited
Warran ty does no t cover cons umable par ts, inclu ding batte ries,
unless d amage is due to d efects in m aterials o r workmans hip
of the Pr oduct or sof tware (even i f such consumab le parts
or sof tware are pa ckaged or sol d with the Produ ct). Nest
Labs r ecommends u sing only autho rised ser vice provid ers
for main tenance or r epair. Unautho rised use of th e Product
or sof tware can imp air the Produc t’s perfo rmance and may
invalid ate this Limit edWarrant y.
5. DISCL AIMER OF WARR ANTIES
EXCEPT AS STATED ELSEWHER E IN THIS LIMITED WARRANTY,
AND TO THE M AXIMUM EX TENT PERMITT ED BY APPLICAB LE
LAW, NEST L ABS DISCL AIMS ALL EXP RESS, IMPLIED AND
STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT
TO THE PRO DUCT, INCLUDING THE IMP LIED WARRANT IES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPO SE. TO THE MAXI MUM EXTENT P ERMITTED BY
APPLIC ABLE LAW, NEST L ABS ALSO L IMITS THE DURATIO N
OF ANY APPLICABLE IMPLIED WARRANTIES OR CONDITIONS
TO THE DUR ATION OF THIS LIMITE DWARRANT Y.
6. LIMITATION OF D AMAGES
IN ADDIT ION TO THE WARRAN TY DISCL AIMERS STATED
ELSEW HERE IN THIS LIMITED WA RRANT Y, IN NO EV ENT WILL
NEST L ABS BE LIABL E FOR ANY INDIREC T, CONSEQUENTI AL,
INCIDENTAL, EXEMPLARY OR SPECIAL DAMAGES, INCLUDING
ANY DAM AGES FOR LOST DATA OR LOS T PROFITS, ARI SING
FROM, OR R ELATING TO THIS LIMI TED WARRANT Y OR THE
PRODU CT, AND NEST L ABS’ TOTAL CUMU LATIVE LIAB ILITY
ARISING F ROM, OR RELATED T O THIS LIMITED WAR RANTY O R
THE PROD UCT WILL NOT E XCEED THE AMOUN T ACTUALLY PAID
FOR THE PR ODUCT BY THE ORI GINALPURCHA SER.
7. LIMITATION OF LIABILITY
IF YOU CHOO SE TO USE THEM, ONL INE SERVICES OFF ERED
BY NEST L ABS, INC., A US AFF ILIATE OF NEST LA BS,
(“SERVICES”) PROVIDE YOU WITH INFORMATION (“PRODUCT
INFORMATION”) REGARDING YOUR NEST PRODUCTS OR
OTHER PERIPHERAL S CONNECTED TO YOUR PRODUCTS
(“PRODUCT PERIPHERALS”). THE TYPE OF PRODUCT
PERIPHER ALS THAT MAY BE CONN ECTED TO YOUR PRO DUCT
MAY CHANGE F ROM TIME TO TIME. WI THOUT LIMIT ING THE
GENERA LITY OF THE D ISCLAIMER S ABOVE, ALL PR ODUCT
INFORMATI ON IS PROVIDED FOR YO UR CONVENIENCE , “AS
IS” AND “AS AVAIL ABLE”. NEST L ABS OR ITS AFF ILIATE DOES
NOT REPRE SENT, WARRANT OR GU ARANTEE T HAT PRODUCT
INFORMATI ON WILL BE AVAILAB LE, ACCUR ATE OR RELIABLE,
OR THAT PROD UCT INFORMATIO N OR USE OF THE SERVI CES
OR PRODU CT WILL PROVID E SAFETY IN Y OUR HOME. YOU
USE ALL PR ODUCT INFORM ATION, T HE SERVICES AND TH E
PRODU CT AT YOUR OWN DISCRE TION AND RISK. Y OU WILL BE
SOLELY RESP ONSIBLE FOR (A ND NEST LAB S AND ITS AFFIL IATE
DISCL AIM) ANY AND AL L LOSS, LIABIL ITY OR DAMAG ES,
INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, HOME,
PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE
DEVI CE, AND ALL OTHER IT EMS AND PETS IN YOU R HOME,
RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION,
SERVICES OR PRODUCT. PRODUCT INFORMATION PROVIDED
BY THE SERV ICES IS NOT INTENDE D AS A SUBSTITU TE FOR
DIRECT ME ANS OF OBTAINING THE INF ORMATION. FOR
EX AMPLE, A NOTIFI CATION PROVIDED T HROUGH THE SER VICE
IS NOT INTE NDED AS A SUBSTI TUTE FOR AUDIB LE AND VISIBLE
INDICATION S IN THE HOME AND ON THE PR ODUCT, NOR
FOR A THIRD -PARTY MONI TORING SERVI CE THAT MONITORS
ALA RMSTATE.
29
8. VARIATION S THAT MIGHT APPLY TO TH IS LIMITEDWARR ANTY
Some jur isdiction s do not allow limi tations on h ow long an
implie d warranty l asts or spe cific exclusi ons, so some o f the
limit ations set ou t above may not ap ply to you. If any c ourt
or relevant authority decides that any of these limitations is
unenf orceable, i t should be dee med modifie d to the minimum
exte nt neces sary to mak e it enforc eable. If this m odificati on is
not pos sible, the r elevant pr ovision sho uld be deeme d deleted .
Any mod ification or d eletion will n ot affect t he validit y of the
rest o f this LimitedW arranty.
9. CONTACT INFORMATION
Pleas e direct any qu estions ab out this Limit ed Warrant y to
Nest L abs (Europe) Lt d. at Gordon Ho use, Barrow S treet,
Dublin 4 , Ireland, or to t he authoris ed distribu tor if one is
identified on the outside of the Product’s packaging, or through
nest.com/choose-your-country/contact
10. REGIONAL MODIFICATIONS TO THE LIMITEDWARRANTY
AUSTRALIA
Your right s under this Lim ited Warran ty are in addi tion to the
stat utory ri ghts that yo u may have unde r the Compe tition and
Consu mer Act 2010, and ot her Austr alian consum er protec tion
laws and r egulatio ns. Our goods c ome with gua rantees th at
canno t be excluded un der the Austr alian Consu mer Law. You
are ent itled to a rep lacement o r refund for a m ajor failure a nd
compensation for any other reasonably foreseeable loss or
damage . You are al so entitle d to have the goo ds repaired o r
repla ced if the goo ds fail to be of a cceptabl e quality an d the
failur e does not amo unt to a majorfai lure.
064-00255-GB
30
31
ATTENTION: Please read carefully and keep this user guide in a safe place.
A0124 A13 064-00251-10-A
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