Ness Pro, Pro 16/8 User Manual

About this Manual
This manual is designed to assist customers in using their new PRO 16/8 RAID Digital Video Recorder. Information in this document has been carefully checked for accuracy; however, no guarantee is given as to the correctness of the contents. The information contained in this document is subject to change without notice.
Edition
First Edition, March 11, 2008 by NESS SECURITY PRODUCTS PTY LTD
Copyright
This publication contains information that is protected by copyright. No part of it may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language without permission from the copyright holders.
Copyright © 2002
All rights reserved
Regulations
CE C-Tick
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Warning
It is essential that only the supplied power cord be used. You are cautioned that changes or modifications not expressly approved by the party responsible for
compliance could void your authority to operate the eq uipment.
Maintenance
Follow these steps and you will increase the working lifetime of your PRO 16/8 RAID DVR. You will also reduce the chance of damage to your Digital Video Recorder and personal injur y to yourself.
1. Make sure the Digital Video Recorder is turned off before unplugging it.
2. When possible, use a high-quality electrical surge power board or outlet to protect your Digital Video Recorder. It is also a good idea to unplug your Digital Video Recorder when it is not in use.
3. Do not use the Digital Video Recorder in a dusty or dirty work area. Dust can cause contamination of the unit, which can result in malfunction or damage.
4. Clean your Digital Video Recorder exterior casing occasionally with a soft cloth. If you use a cleanser, make sure that it is only mild detergent. Never use solvents lik e thinner or benzene, or abrasive cleansers because these may damage the cabinet. Make sure that the Digital Video Recorder's power is off when you clean it.
5. Remember to clean your displa y at regular intervals. Spray windo w cleanser onto a soft cloth and then wipe the display. Do not spray the cleanser directly onto the display.
Safety Instructions
Digital Video Recorder
1. Follow all warnings a n d instructi o ns marked on the Digital Video Recorder.
2. Do not operate your Digital Video Recorder near a source of heat or in direct sunlight.
3. Do not use the Digital Video Recorder in a potentially flammable work area.
4. Do not use your Digital Vid eo Recorder o n an unstable working surface. T his will prevent your Digital Video Recorder from falling or being knocked over and damaged.
5. Do not store objects on the top of your Digital Video Recorder. Do not exert pressure on the Digital Video Recorder.
6. Do not use the Digital Video Recorder near water or oth er liquids, or in rainy/moist situations. If liquid enters into your Digital Video Recorder, turn it off and return it to your dealer for inspection.
7. Do not place the Dig ital Video Recor der on an unstable cart , stand, or table: The Digital Vide o Recorder may fall, causing serious damage to the Digital Video Recorder.
8. Never push objects of any kind into the slots of the Digital Video Recorder cabinet as this ma y cause serious damage. The risk of dangerous high voltage contact with internal parts could result in electrical shock or fire.
9. Unplug the DV R from the power outlet before any major cleaning. Do not spray liquid clea ners or aerosol cleaners directly onto the DVR. Use a damp cloth for cleaning.
10. Do not attempt to service the Digital Video Recorder yourself. Unplug this product from mains power and refer all servicing to an authorized dealer.
11. An authorized dealer with manufacturer-approved components must perform replacement of any component. Unauthorized substitutions may cause a safety hazards and void the warrant y.
Power
1. This electronic device must be connected to an approved regulated power outlet, voltage as indicated on the power input must be observed before connection.
2. This Digital Video Recorder is shipped with its own AC adapter. Do not use the Digital Vide o Recorder with a different adapter.
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3. Do not allow anything to rest on the power cord. Do not place the Digital Video Recorder where people will walk on the cord.
4. When you disconnect cords, remember to pull them by the plugs and not by the cords themselves. This will prevent damage to the cords, plugs, ports, and jacks.
5. If an extension cord is used with this Digital Video R ecorder, make sure that the total ampere ratings of the products plugged into the extension cord do not exceed the extension cord’s ampere rating. Also, make sure that the total current of all products plugged into the wall outlet does not exceed 15 amperes.
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Table of Contents
OPERATION FLOW :....................................................................................................................................................7
A. I
NSTALL HARD DISK ................................................................................................................................................ 7
B.
RAID CONFIGURATION..................................................................................................................................... 9
CHAPTER 1.................................................................................................................................................................. 15
D
IGITAL VIDEO RECORDER INTRODUCTION................................................................................................................. 15
CHAPTER 2.................................................................................................................................................................. 21
GETTING STARTED...................................................................................................................................................... 21
CHAPTER 3.................................................................................................................................................................. 28
QUICK GUIDE TO ICONS ON THE MAIN SCREEN............................................................................................................ 28
CHAPTER 4.................................................................................................................................................................. 34
C
ONFIGURING THE CAMERAS ...................................................................................................................................... 34
CHAPTER 5.................................................................................................................................................................. 39
SCHEDULE RECORDING ............................................................................................................................................... 39
CHAPTER 6.................................................................................................................................................................. 48
ACCOUNT SETTINGS.................................................................................................................................................... 48
CHAPTER 7.................................................................................................................................................................. 52
S
YSTEM SETTINGS ...................................................................................................................................................... 52
CHAPTER 8.................................................................................................................................................................. 62
ALARM SETTINGS ....................................................................................................................................................... 62
CHAPTER 9.................................................................................................................................................................. 72
A
LARM LOG & SCREEN NOTIFICATION ....................................................................................................................... 72
CHAPTER 10................................................................................................................................................................ 74
USER LOG................................................................................................................................................................... 74
CHAPTER 11................................................................................................................................................................ 76
ONFIGURING GENERAL PURPOSE INPUTS - OUTPUTS ................................................................................................. 76
C
CHAPTER 12................................................................................................................................................................ 78
P
AN TILT ZOOM.......................................................................................................................................................... 78
CHAPTER 13................................................................................................................................................................ 84
P
LAYBACK.................................................................................................................................................................. 84
CHAPTER 14................................................................................................................................................................ 97
P
RINTING.................................................................................................................................................................... 97
CHAPTER 15.............................................................................................................................................................. 102
EMOTE SURVEILLANCE ........................................................................................................................................... 102
R
APPENDIX A.............................................................................................................................................................. 127
PRO 16/8 RAID
APPENDIX B.............................................................................................................................................................. 134
TROUBLESHOOTING .................................................................................................................................................. 134
SOFTWARE PROBE FUNCTION .......................................................................................................... 127
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APPENDIX C.............................................................................................................................................................. 139
CONFIGURING ACTIVEX............................................................................................................................................ 139
APPENDIX D.............................................................................................................................................................. 141
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Operation Flow :
Before initial DVR operation, you have to connect all necessary peripherals and accessories to the DVR system. (please refer to Chapter 1 for the DVR system introduction)
A. INSTALL HARD DISK
1 . Pull out HDD Mobile Rack from PRO 16/8 RAID DVR System front
panel
2. Install the Hard Disk (SATA HDD) to the Mobile Rack and locked it by screws of 6#32 L4mm
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3. After complete step 2, then put HDD back to PRO 16/8 RAID DVR System
4.Power on PRO 16/8 RAID DVR System
Press power button at the front panel to power on the DVR system.
Note: The remain HDD capacity on DVR main screen appears “ 0 GB “ due to the DVR Raid Storage has not yet been made Raid Configuration.
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B. RAID CONFIGURATION
The Disk Array Configuration Utility allows you to create disk arrays by combining disks, deleting disks or breaking disk arrays back into their member disks. You can also specify an available drive as a hot spare. If an array becomes degraded, the hot spare will automatically be substituted for the faulted drive.
Invoking the BIOS tool
Power up or reboot your system. Before the boot phase, wait until you see a screen similar to Figure A.
Figure A. BIOS Tool
Press Alt-3 immediately to bring up the Disk Array Configuration display. Exiting the BIOS tool
To save your configuration modifications hit the F8 key. After you have hit the F8 key to commit your changes, a list of affected drives will be displayed and you will be asked to confirm your configuration. The booting process will resume. To exit the Disk Array Configuration Utility without saving your changes hit Esc.
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Disk Array Configuration
• All supported RAID levels (0,1,5,10) can be created based on the number of drives that the ATA RAID Controller supports.
• Multiple arrays of supported RAID levels can be implemented on a single controller based on the number of drives that the ATA RAID Controller supports.
The Disk Array Configuration main display shows the current disk drive configuration.
Available Drives reports independent drives (JBOD) not associated with an
array and hot spares.
Disk Arrays lists any existing arrays along with their member disks.
Figure B. Disk Array Configuration Main Display, RAID 1 Example
Throughout the utility (see Figure B) use the Up and Down arrow keys to navigate, Enter to select the disks or buttons and F1 for context sensitive help. Toggle Hot Spare verbiage is black when the cursor is over a drive that can be specified as a hot spare and gray when hot spare cannot be specified. If you’ve made mistakes and want to start over, pressing F6 will return your starting values. Pressing Escape will exit the configuration utility as well as abandon your changes. Pressing F8 will save your changes and exit the utility.
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Creating a disk array
To create an array, first select the drives to be included by navigating the cursor over each drive and pressing Enter (see Figure C). An asterisk in the left most column indicates the drive is selected. You may include from two to eight drives in the array by selecting drives from the Available Drives section. To include drives that are part of an existing disk array you must first delete the array
.
Figure C. Selecting Drives for a Mirrored Array
Navigate to the Create Array button after selecting all the drives for the array. Hit Enter to bring up the Create Disk Array display (see Figure D and Figure E for
examples). Check that the proper drives are listed.
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Figure D. Create Disk Array Display, RAID 0 Example
Figure E. Create Disk Array Display, RAID 5 Example
Select RAID configuration
The PRO 16/8 RAID DVR gives you a choice of four RAID configurations. Select one.
• Stripe (RAID 0): maximizes performance and capacity through a process
called striping. High performance arrays write portions of a single file across multiple drives. There is no fault tolerance.
• Mirror (RAID 1): duplicates or “mirrors” the data on both drives. No data will be
lost if one of the drives fails.
• RAID 10 (0+1): combines mirroring and striping, providing both fault tolerance
and high performance. RAID 10 arrays require a minimum of four drives. Configurations consist of 4, 6 or 8 drives.
• RAID 5: combines parity data and striping, providing fault tolerance, high
capacity and high storage efficiency. The parity data is distributed across all drives, rather than being concentrated on a single disk. RAID 5 arrays require a minimum of three drives. Configurations consist of at least 3 drives and up to 8 drives.
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Figure F. BIOS Initialization Screen for RAID 5
Select striping size
For a RAID 0 or RAID 10 configuration select the striping size. Sizes of 64K, 128K, 256K, 512K or 1M are selected using the Stripe Size box shown in Figure D. RAID 5 only allows a 64K stripe size. RAID 1 does not allow the user to select the striping size.
Select write cache properties
The PRO 16/8 RAID DVR gives you a choice of disabling the write cache for your disk arrays. Write cache is used to store data locally on the drive before it is written to the disk, allowing the system to continue with its next task. Enabling the write cache results in the most efficient access times for your system. There may be instances when you always want the system to wait for the drive to write all the data to disk before going on to its next task. For this case, you must disable the write cache. To disable the write cache, select disable from the array’s Write
Cache State selection. The default for Write Cache State is enable. Confirm array configuration
Select the OK button to confirm creating the array or Cancel to reject it. The array is not actually created and no data will be overwritten until you have finished making all your changes and select the F8 key. The current limitation is 2TB for any physical or logical unit. If you attempt to create an array over 2TB the BIOS will display the following message: “The amount of disk space available exceeds the maximum allowable capacity. The array capacity will be limited to 2 TB.”
For RAID 5 Arrays
Because of the Read-Modify-Write operations, zeros are first written to all drives in the array before the array is functional. The screen shown in Figure F appears after selecting OK to confirm array creation. If desired, the write-zeros operation can be aborted by rebooting the system. Once booted to the operating system,
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the array goes into initialization mode after a delay of up to ten minutes. The advantage of doing this is that the RAID 5 can be used immediately, although it will not be fault tolerant until the initialization is complete. The disadvantage of doing this is that it will take longer for the array to be fully redundant, as it takes longer to initialize an array than it takes to write zeros to the array.
For RAID 1 or 10 Arrays
RAID 1 and 10 arrays are not profiled when created, or initialized after booting into the OS. When the firmware receives the first verify request, given that the array was never initialized, the initialization will then begin. Any subsequent verify operations will then perform the verification of the array (check data consistency). An AEN will inform the user that the first verify is actually an initialization.
Specifying a Hot Spare
The PRO 16/8 RAID DVR gives you the option to specify a hot spare from one of your Available Drives. If a hot spare is specified and the array degrades, an event notification will be generated. The hot spare will dynamically replace the failed drive in an array without user intervention. Select a hot spare by navigating to an Available Drive. The Toggle Hot Spare verbiage at the bottom of the screen will be black if the drive can be used as a hot spare. Enter s to select the hot spare or to disable the hot spare if it is already enabled.
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Chapter 1
DIGITAL VIDEO RECORDER INTRODUCTION
Your new PRO 16/8 RAID Digital Video Recorder is featuring the high technology of infrastructure with integration of surveillance system and RAID (A Redundant Array of Independent Disks) function, provide high performance of advanced DVR architectures as well as admirable internal storage capacity .
Your PRO 16/8 RAID Digital Video Recorder has built-in software compression technology for streaming video. An Image Sensor camera can deliver clear, crisp images at 30 fps (NTSC--National Television Standards Committee--US Television Standard) (25fps for PAL--Phase Alternating Line--European Television Standard) — real continuous motion requires 24 fps (frames per second). And at a resolution of 320x240 (for NTSC) and 720x568 (for PAL) in True Color allows for comfortable uncluttered viewing.
The most powerful advantage is its built-in RAID feature (RAID 0, 1, 5, 0+1) with redundant function to pretend data loss from HDD failure. In addition, PRO 16/8 RAID’s amazing massive storage capacity with support 15 hot-swappable HDDs to offer more than 6 months of recording duration. The high-end redundant power supplies and fans protect the system from power failure and overheating. The hot-swappable HDD, power supplies, air blowers and fans keep the system clutter-free and allow administrators to install and remove the components quickly and easily. With the high-tech superior architectures, PRO 16/8 RAID not only lowers the total cost of the surveillance management, but also secure the data to get rid of the headache of data lost problem.
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Unpacking the PRO 16/8 RAID DVR
The PRO 16/8 RAID DVR comes securely packaged in a sturdy cardboard shipping carton. Upon receiving your DVR, open the carton and carefully remove the contents. If anything is missing or damaged, please contact your dealer immediately. The shipping carton should contain the following it:
The PRO 16/8 RAID Digital Video Recorder
A Mouse
A Keyboard
A Power Cord x 1
The User’s Guide
Do not throw the packaging materials away. You may need them later to transport or ship the computer for repairs.
Opening the PRO 16/8 RAID DVR
At the front of the Digital Video Recorder, you will find the door covers the hard disk drive cage and connectors respectively.
Optional Devices
To further enhance the utility of your Digital Video Recorder, there are several optional products available:
Removable HDD Tray
An Alarm Module (only available from the Digital Video Recorder Manufacturer)
Exchangeable IDE Hard Disk Drive
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Identifying External Components
Please refer to the text and diagrams below to identify all external components and accessories of the PRO 16/8 RAID Digital Video Recorder.
Front View
Un-screw to open the door
Figure 1-1: Front View of the PRO 16/8 RAID DVR
1. Front Doors
The system is completely enclosed. Opening the doors, by unscrewing the thumb screws, will reveal 10 hard disk drive bays.
Front Inside View
Un-screw to open the door
Please refer to Figure 1-2 and the descriptions that follow to identify the components on the front side of the digital video recorder.
2.
3.
6.
5.
1.
4.
(Power, Fan, Thermal)
7.
8.
Figure 1-2: Front Inside View of the PRO 16/8 RAID DVR
1. Removable HDD Tray
The fifteen metal HDD trays enable a secure fit for the HDD and the air ventilation holes in front ensure that air flows to the HDD thereby cooling off the system.
2. System LED Indicators
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-Power LED: The Green LED light indicates that system power on
-Fan and Thermal: The Green LED light indicates that the system fan and thermal are in normal
status.
The Red LED light indicates that the system fan and thermal are failed,
Note ! When the Red LED is keeping blinking, please call help from
your distributor
3. Reset Button of system alarm
Once the system fan is failed and system temperature is over high, the system buzzer will be alarmed, Press this button to re-set the system alarm
4. HDD LED indicators
Left Green LED indicates HDD Power on Right LED : The origin LED light indicates the HDD is being access The red LED light indicates the HDD Fail
5. Power button
Press the button to turn on or off the Digital Video Recorder
6. USB port
This is used to connect USB storage devices for the use of data export
7. Card Reader
To connect the storage devices including Compact Flash, Smart Media, Memory Stick, Secure Digital, Multi Media, IBM Micro Drive and PCMCIA-ATA card for back-up purpose
8. CD-RW
For back-up purpose
Rear View
Please refer to Figure 1-3 and the descriptions that follow to identify the components on the rear side of the Digital Video Recorder.
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1
4
5
13
2
10
11
9
12
678
3
Figure 1-3: Rear View of Digital Video Recorder
1. System Ventilation Fan This fan generates ventilation for the entire system
2. BNC Camera Input Use these four BNC camera inputs cards to connect 16 NTSC or PAL compatible cameras.
3. VGA Display Port
This port is used to connect an external monitor (CRT) or TFT.
4. S-Video Port This port is used to connect an external CCTV Monitor or TV
5. Ethernet LAN Port
Use an RJ-45 LAN cable to connect to a LAN or Internet.
6. Printer Port This port is used to connect a printer to the DVR
7. PS/2 Keyboard Port
This port connects a PS/2 compatible keyboard.
8. PS/2 Mouse Port
This port connects a PS/2 compatible mouse.
9. COM 1 Port This port used for modem or speed dome
10. Power Supply and FAN Support auto Voltage Switch of 110/220V
11. Power Cord Socket This socket is used to connect the power cord to the wall power outlet
12. COM 2 Port This port used for modem or speed dome
13. DI/DO 4in, 4out relay for multiple Dry contact closure alarm input and multiple relay output for external device connections
---------------------------------------------------------------------------------------------------
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Preparing the Digital Video Recorder for Operation
To prepare your Digital Video Recorder for operation, you should first connect all peripheral devices. Make sure the digital video recorder is turned off before you do this.
Make sure the floppy drive does not contain a diskette; if it does, press the eject button to eject an inserted disk.
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Chapter 2
GETTING STARTED
This chapter explains what you need to do after turning on your Digital Video Recorder. Experienced Digital Video Recorder users may skip this chapter if necessary while using the rest of the manual merely as a reference.
Powering Up the Digital Video Recorder for the First Time
To connect the Digital Video Recorder to the Power outlet, please refer to Figure 2­1 and the following instructions:
1. Attach the cameras to the BNC outputs at the back of the DVR.
2. Con nect a TFT LCD Monitor or CRT Monitor to the VGA Input
3. Con nect a RJ-45 LAN cable to the Ethernet LAN Card
4. Connect a printer to the Printer Port
5. Con nect a keyboard & Mouse to their respective PS/2 Ports
6. Power cords differ from region to region. Use the correct power cord based on your
region.
7. Check the Vo ltage Switch so that it matches your region’s requirements.
8. Con nect one end of the power cord to the electrical outlet and the other to the Digital
Video Recorder.
Figure 2-1: Connecting the Power Cord
9. Power up the DVR by pressing the Power switch at the rear of the DVR
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Once the boot process is complete, the Digital Video Recorder will display the cameras attached (See Figure 2-3). You will automatically be able to see all cameras connected. If a “ No Signal “ screen is displayed this means that the respective camera is not operating correctly, please check all connections, power supplies and the camera for the Video output fault.
Figure 2-2: The first viewable screen (Main Screen)
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The first viewable screen shows the cameras connected and also gives users’ a first glance at the GUI (Graphical User Interface). The viewable screen takes up 75% of the screen while the controls are to the right of the viewable cameras.
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Understanding the PRO 16/8 RAID DVR Main Screen
When starting the Digital Video Recorder for the first time, please ensure that you understand all of the DVR’s icons before moving on. Here is an explanation of all of the icons on the main screen.
Right Hand Toolbar
Day/Month/Year Time Indicator Settings Icon
Playback Icon
Logout Icon Single View Icon
Quad View Icon
9-Camera Viewable Icon
16-Camera Viewable Icon Expandable Icon
Used & Remaining HDD Space Indicator
Figure 2-3: Right-side Toolbar
1. Day/Month/Year Time Indicator
This displays the date/Month/Year and Time in digital format.
2. Settings Icon
Clicking this icon will place users in the Settings Menu.
3. Pla yback Icon
Clicking this icon will place you in the Playback Menu.
4. Log-on Icon
Clicking this icon will display a Log-on screen.
5. Single View Icon
Clicking this icon will place you in Single view mode.
6. Quad View Icon
Clicking this icon will display four camera images.
7. 9 – Camera Viewable Icon
Clicking this icon will display nine camera images.
8. 16 – Ca mera Viewable Icon
Clicking this icon will display sixteen camera images.
9. Expandable Icon
Clicking this icon will expand the viewable camera image.
10. Used & Remaining HDD Space Indicator
This displays how much HDD space has been utilized and ho w much space is remaining on the available HDD.
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Bottom Toolbar
Figure 2-4: Bottom Toolbar
1. Exit Icon
Clicking this icon exits to the Main Screen (without camera view).
2. Drawing Icon
Clicking this icon will allow users to draw a specified motion detection frame in the viewing camera area.
3. Eras e Icon
Clicking this icon will remove the specified motion detection frame.
4. Zoom-in Icon
Clicking this icon will zoom-in on the selected camera.
5. Zoom-out Icon
Clicking this icon will zoom-out on the selected camera
6. Sn ap shot Icon
Clicking this icon will take a single picture of the camera and save it into the database for printing.
7. PTZ Icon
Clicking this icon will allow users to view more icons that will help in controlling the PTZ camera more effectively.
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Logging on to and shutting down the PRO 16/8 RAID DVR
When starting the Digital Video Recorder for the first time, the system will have “Admin” rights. Administration rights are available to the “Supervisor”. At this stage the “accounts” database is empty so users will have to enter the Logon using administrative rights. Creating users to access the DVR will be explained later under “Creating Users”. However, in order to enter the configuration panel and all other configuration settings you must perform the following:
Logging On
1. Step 1: Click the Logon Icon. --------------------------------------------------------
2. Step 2: Under Username type in or select “admin” (default), under Password type in
admin” (default).
Figure 2-5: Entering the default Username & Password (admin/admin)
3. Step 3: Click “Login”.
Figure2-6: Logging into the system
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Once administration users logon they will see the screen below
Figure 2-7: The Main Settings and Programming screen
Shutting down the system
The PRO SERIES DVR is quite a versatile and easy to use Digital Recorder. It is easy to Logon, Logoff and Shutdown. In order to shutdown the DVR follow these few steps:
1. Step 1: Click the Logon Icon. -----------------------------------------------------------
2. Step 2: Click the “Shutdow n” icon
Figure 2-8: Shutting down the system
After shutting down the system, the product version number of the system will be shown on the top of right of the screen, for example, v3.1.2
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Chapter 3
QUICK GUIDE TO ICONS ON THE MAIN SCREEN
This chapter explains the quick access icons on the main screen. Some of these icon functions will be explained in depth later on in the manual. The Main Screen is the central hub of your PRO 16/8 RAID Digital Video Recorder. If you point your mouse over any of the icons a sub note will appear explaining what that icon does. Once you have started the Digital Video Recorder icons to the right of the main viewable area will give you access to different parts of the digital video recorder. The following brief description explains how to enter those different screens.
Figure 3-1: The Main GUI Screen
Settings Panel
1. Step 1: Click the settings icon on the right-side toolbar……………….
2. Step 2: View all configuration windows [Cams, Schedule, Account, System, Alarm,
Alarm Log, User Log, DIO, PTZ].
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Figure 3-2: The Settings Main Screen “ example shown “
Clicking on separate “windows” will display different settings for the PRO 16/8 RAID DVR. The first window is the Camera screen (as shown above). See the chapter on “Configuring your ¹” much later in this manual.
Playback Panel
1. Step 1: Click the playback icon on the right-side toolbar………………….
2. Step 2: View the database of videos under the Playback Screen. Click on a selected file
and play the recorded data. (The red circle indicates the playback window & video images).
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Figure 3-3: The Playback Screen
Clicking on separate “files” within the playback folder will display prerecorded data from its hard drive. The first window is the database log. See the chapter on “Viewing Playback images on your PRO 16/8 RAID DVR” much later in this manual.
Single View Camera Screen
1. Step 1: Click the single view camera icon on the right-side toolbar…
2. Step 2: Select a camera from the main screen and click the Single View Camera mode.
The image will expand to single view mode (As shown below)
Figure 3-4: The Single Camera View Screen
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